Common use of Inspection and Investigation Clause in Contracts

Inspection and Investigation. The Contractor agrees to provide to NYSERDA, NYSERDA’s technical contractor(s) and/or data agent, throughout the Project Term, access to the Project Site(s) facility, equipment, data (including metering and energy management system data), and personnel as necessary to facilitate quality assurance of the Project installation. NYSERDA or its technical contractor(s) may conduct a site inspection at a Project Site at any time. All installations are subject to random field or photo inspections. The selection of installations for inspection will be determined by NYSERDA according to standard NYSERDA protocol and the status of the Contractor. NYSERDA, its technical contractor, or data agent may choose to visit the Project Site to verify that the information provided in any of the required documentation is accurate. Written complaints received by NYSERDA from customers will be documented and investigated by NYSERDA or its representatives. Complaints from customers will be shared with the Contractor unless determined by NYSERDA to be frivolous and/or have no merit. If NYSERDA deems an inspection necessary, any milestone deliverables that are under review by NYSERDA will not be approved until the inspection has been completed. NYSERDA may charge the Contractor for any costs incurred by NYSERDA for additional design review, photo or field inspections that are required due to the failure by the Contractor to submit a complete application, repetitive errors in design or installation, or to make corrections or modifications as requested by NYSERDA.

Inspection and Investigation. The Contractor agrees to provide to NYSERDA, NYSERDA’s technical contractor(s) and/or data agent, throughout the Project Term, access to the Project Site(s) facility, equipment, data (including metering and energy management system data), and personnel as necessary to facilitate quality assurance of the Project Energy Storage System installation. NYSERDA or its technical contractor(s) may conduct a site inspection at a Project Site at any time. All installations are subject to random field or photo inspections. The selection of installations for inspection will be determined by NYSERDA according to standard NYSERDA protocol and the status of the Contractor. NYSERDA, its technical contractor, or data agent may choose to visit the Project Site to verify that the information provided in any of the required documentation is accurate. Written complaints received by NYSERDA from customers will be documented and investigated by NYSERDA or its representatives. Complaints from customers will be shared with the Contractor unless determined by NYSERDA to be frivolous and/or have no merit. If NYSERDA deems an inspection necessary, any milestone deliverables that are under review by NYSERDA will not be approved until the inspection has been completed. NYSERDA may charge the Contractor for any costs incurred by NYSERDA for additional design review, photo or field inspections that are required due to the failure by the Contractor to submit a complete application, repetitive errors in design or installation, or to make corrections or modifications as requested by NYSERDA.