Common use of Intangible Goods additional requirements Clause in Contracts

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed below: • The payment must be marked “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction. That is, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.

Intangible Goods additional requirements. For eligible tangible items, you must ship the item to the shipping address on the transaction details page in your PayPal account for the transaction or list the item for sale in a classified advertisement and complete the transaction in person. If you originally ship the item to the recipient's shipping address on the transaction details page but the item is later redirected to a different address, you will not be eligible for PayPal Seller Protection. We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid proof of shipping and delivery. • You must respond to PayPal's requests for documentation and other information in a timely manner as requested in our email correspondence with you or in our correspondence with you through the Resolution Center. If you do not respond to PayPal’s request for documentation and other information in the time requested, you may not be eligible for Seller Protection. • If the sale involves pre-ordered or made-to-order goods, you must ship within the timeframe you specified in the listing. Otherwise, it is recommended that you ship all items within 7 days after receipt of payment. • Provide us with valid proof of shipment or proof of delivery. • The payment must be marked “eligible” or “partially eligible” in the case of Unauthorized Transaction claims, or “eligible” in the case of Item Not Received claims, for PayPal's Seller Protection on the transaction details page. Item Not Received additional requirements To be eligible for PayPal's Seller Protection program for a buyer's Item Not Received claim, you must meet both the basic requirements and the additional requirements listed below: • Where a buyer files a chargeback with the issuer for a card-funded transaction, the payment must be marked “eligible” for PayPal’s Seller Protection on the transaction details page. Intangible goods additional requirements For the sale of intangible goods and services to be eligible for PayPal's ’s Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked Paid Standard Transaction Fees on the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writingsale. • Delivered the item and provide provided Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the tabletable , then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN 750 USD at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed below: • The payment must be marked “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction. That is, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller ProtectionProtection program, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN R$1,750.00 (one thousand, seven hundred fifty Brazilian Reais) at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To Establishing proof of delivery or proof of shipment The following is required as: Physical Goods The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, The proof of delivery for tangible items is online or physical documentation from a shipping company that includes: • Date of delivery and/or “delivered” status • An address for the recipient that matches the shipping address on the Transaction Details page city/country, or postal/zip code (or international equivalent). • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table. Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. If the Shipping Company is Correios, the Signature Confirmation is the electronic or physical Delivery Receipt (Aviso de Recebimento - AR) that is issued by Correios. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be eligible for denied. PayPal’s Seller Protection program for does not apply to intangible items, however, having proper proof of delivery can help a seller wina buyer’s Unauthorized Transaction Item Not Received Purchase Protection claim. Intangible Goods The following is required as proof of shipment or delivery for intangible goods: For intangible or digital goods, you must meet both proof of shipment or delivery means compelling evidence to show the basic requirements listed above item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and the additional requirements listed belowthat it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions The following items or transactions are not eligible under PayPal’s Seller Protection program: • Real estate, including residential property • Vehicles, including, but not limited to, motor vehicles, motorcycles, recreational vehicles, aircraft and boats, except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards • Businesses (buying or investing in a business) • Industrial machinery used in manufacturing • Payments equivalent to cash, including stored value items such as gift cards and pre-paid cards • Payments made in respect of gold (whether in physical form or in exchange- traded form) • Financial products or investments of any kind • Gambling, gaming, and/or any other activities with an entry fee and a prize • Donations, including payments received as crowdfunding or crowdlending • Payments to a state-run body (except for state-owned enterprises), a government agency, or to third-party collecting payment must be on behalf of a state-run body or government agency • Payments to any xxxx payment service • Items where the buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a Significantly Not as Described claim) • Physical, tangible items delivered in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person using PayPal’s goods and services QR code (if available) • Anything PayPal determines, in its sole discretion, is prohibited by this user agreement or PayPal’s Acceptable Use Policy, even if the transaction is initially marked as “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been Anything prohibited by PayPal’s Acceptable Use Policy • Payments made using PayPal Payouts (formerly Mass Pay) • Payments not processed through a buyer’s PayPal account unless you receive PayPal guest checkout transactions and your business account is registered in connection with the United States, the United Kingdom, Germany, Canada, Brazil, or Mexico • Items sent after PayPal advised you not to release the item • Travel tickets sold by a transaction travel carrier where (1) the buyer logged into claims (either with us or their financial institution) that it was an Unauthorized Transaction and (2) such claim was filed more than 24 hours before the travel date. Ineligible sellers If PayPal account to complete the transaction. That is, transactions determines that you completehad an excessive number of claims, on the buyer’s behalf pursuant to an agreement with that buyerchargebacks, where PayPal is stored as the payment method (such as automatic payments) do not qualify or reversals during a given period, you may become ineligible for protection from Unauthorized Transactions under PayPal’s 's Seller Protection program. • You must provide proof In such an event, PayPal will send you with a written notice. If subsequently the number of shipment claims, chargeback or proof reversals in your Account reduces, you may become eligible for PayPal's Seller Protection program again and in such case, PayPal will notify you in writing of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in personyour eligibility.

Intangible Goods additional requirements. ‌ For the sale of intangible goods and services to be eligible for PayPal's ’s Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked Paid the intangible good transaction as “eligible” in standard Fees for Selling and Receiving Payments on the Transaction Details page or otherwise provided notice to you of eligibility in writingsale. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN R$1,750.00 (one thousand, seven hundred fifty Brazilian Reais) at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To Establishing proof of delivery or proof of shipment‌ The following is required as: Physical Goods The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or postal/zip code (or international equivalent). The proof of delivery for tangible items is online or physical documentation from a shipping company that includes: • Date of delivery and/or “delivered” status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table. Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. If the Shipping Company is Correios, the Signature Confirmation is the electronic or physical Delivery Receipt (Aviso de Recebimento - AR) that is issued by Correios. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. PayPal’s Seller Protection does not apply to intangible items, however, having proper proof of delivery can help a seller win a buyer’s Item Not Received Purchase Protection claim. Intangible Goods The following is required as proof of shipment or delivery for intangible goods: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. Signature confirmation currency thresholds‌ Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions Your sale is not eligible for under PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowif: • The payment must be marked buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a “eligibleSignificantly Not as Described” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pageclaim). • The payment must have been made It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a transaction where the buyer logged into their payment made in your store location. • It involves sales that are not processed either through a buyer’s PayPal account to complete or a PayPal guest checkout transaction (PayPal Plus). For example, if the transaction. That issale was made using credit cards directly, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal then it is stored as the payment method (such as automatic payments) do not qualify eligible for protection from Unauthorized Transactions under PayPal’s Seller Protection programprotection. • You must provide proof It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of shipment a financial product or proof investment of delivery as described below unless the any kind. • It involves a payment was for an made using PayPal Payouts and Mass Pay. • The item that was listed for sale is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments are made in a classified advertisement and you completed the transaction respect of gold (whether in personphysical form or in exchange-traded form).

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's PayPal Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked If the intangible good transaction as “eligible” in is a payment for digital goods or licenses for digital content, you must have paid Standard Transaction Fees on the Transaction Details page or otherwise provided notice sale (this does not apply to you of eligibility in writingpayment for other Intangible Goods). • Delivered the item and provide Proof proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when Physical Goods The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: · Date of shipment · An address for the full amount of recipient that matches the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based address on the currency of "Transaction Details" page, or · An address for the paymentrecipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). If Online or physical documentation from a shipping company that includes: · Date of delivery and ‘delivered’ status · An address for the full amount of recipient that matches the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed below: • The payment must be marked “eligible” or “partially eligible” for PayPal's Seller Protection program address on the Transaction Details pagepage · An address for the recipient showing at least th city/state, city/country, or zip/postal code (or international equivalent). IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Plea ensure, especially when shipping goods internationally that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. Establishing proof of delivery or proof of shipment For intangible or digital goods, proof of delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable. • Received or accessed by the recipient. Ineligible items and transactions Your sale is not eligible for coverage under PayPal Seller Protection if: • The payment must have been made buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a “Significantly Not as Described” claim). • It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a transaction where payment made in your physical store, unless the buyer logged into their paid for transaction in-person by using a PayPal QR code for goods and services transactions. • It involves sales that are not processed either through a buyer’s PayPal account to complete the or a PayPal guest checkout transaction. That is, transactions that you complete, on • It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the buyer’s behalf pursuant to an agreement with that buyer, where PayPal is stored as the purchase of a financial product or investment of any kind. • It involves a payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under sent using PayPal’s Seller Protection programfriends and family functionality. • You must provide proof It involves a payment made using PayPal Payouts and Mass Pay. • The item is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments made in respect of shipment gold (whether in physical form or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in personexchange-traded form).

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's PayPal Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked If the intangible good transaction as “eligible” in is a payment for digital goods or licenses for digital content, you must have paid Standard Transaction Fees on the Transaction Details page or otherwise provided notice sale (this does not apply to you of eligibility in writingpayments for other Intangible Goods). • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. Establishing proof of delivery or proof of shipment Physical Goods The following is required as: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Provide signature Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page, or Online or physical documentation from a shipping company that includes: • Date of delivery and ‘delivered’ status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature the. Signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN online documentation, viewable at the PayPal exchange rate shipping company’s website, indicating that applies the item was signed for. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s correct address, or your Seller Protection program claim may be denied. Intangible Goods The following is required as proof of delivery for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowintangible goods: • QR Code Transactions The payment must be marked “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction. That is, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal following is stored required as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery: For intangible or digital goods, proof of delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient For QR code transactions you may be required to provide us with alternative evidence of delivery, or such additional documentation or information to the transaction. Ineligible items and transactions Your sale is not eligible for coverage under PayPal’s Seller Protection program if: • The buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as described below a “Significantly Not as Described” claim). • It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in-person by using a PayPal goods and services QR code. • It involves sales that are not processed either through a buyer’s PayPal account or a PayPal guest checkout transaction. For example, if the payment was received as a direct card payment (including through Zong or Virtual Terminal (if available)), then it is not eligible for an coverage. • It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of a financial product or investment of any kind. • It involves a Personal payment sent. • It involves a payment made using PayPal Payouts and Mass Pay. • The item that was listed for sale is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments made in a classified advertisement and you completed the transaction respect of gold (whether in personphysical form or in exchange- traded form).

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's PayPal Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked If the intangible good transaction as “eligible” in is a payment for digital goods or licenses for digital content, you must have paid Standard Transaction Fees on the Transaction Details page or otherwise provided notice sale (this does not apply to you of eligibility in writingpayments for other Intangible Goods). • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. Establishing proof of delivery or proof of shipment Physical Goods The following is required as: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Provide signature Date of shipment • An address for the recipient that matches the shipping address on the Online or physical documentation from a shipping company that includes: • Date of delivery and ‘delivered’ status • An address for the recipient that matches the shipping Transaction Details page, or • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature the. Signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN online documentation, viewable at the PayPal exchange rate shipping company’s website, indicating that applies the item was signed for. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s correct address, or your Seller Protection program claim may be denied. Intangible Goods The following is required as proof of delivery for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowintangible goods: • QR Code Transactions The payment must be marked “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction. That is, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal following is stored required as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery: For intangible or digital goods, proof of delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the For QR code transactions you may be required to provide us with alternative evidence of delivery, or such additional documentation or information to the transaction. recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient Ineligible items and transactions Your sale is not eligible for coverage under PayPal’s Seller Protection program if: • The buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as described below a “Significantly Not as Described” claim). • It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in-person by using a PayPal goods and services QR code. • It involves sales that are not processed either through a buyer’s PayPal account or a PayPal guest checkout transaction. For example, if the payment was received as a direct card payment (including through Zong or Virtual Terminal (if available)), then it is not eligible for coverage. • It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of a financial product or investment of any kind. • It involves a Personal payment sent. • It involves a payment made using PayPal Payouts and Mass Pay. • The item is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments made in respect of gold (whether in physical form or in exchange-traded form). Merchant rate Merchant rate status is subject to eligibility, application and approval by us. We may evaluate applications on a case-by-case basis, including, without limitation, on the following criteria: qualifying monthly sales volume, size of average shopping cart and an item that was listed account in good standing. To be eligible to apply for sale (and retain) our volume-based tiered merchant rate status your account must: • at all times be in a classified advertisement good standing and not under investigation; and • have received more than the Tier 1 ceiling amount (in the original opening currency of your account) in commercial transaction payments in the previous calendar month. We may downgrade your account to the standard rate at any time if: • the above conditions are not met; • there are unresolved chargebacks against the PayPal account; or • you completed breach any of our Rules about surcharging. If we downgrade your account you will need to apply to us again for your account to get merchant rate status. You may apply to receive the merchant rate using the dedicated online application form when logged into your account. If your application is rejected, you may only submit another application after thirty days. Merchant rates do not apply to commercial transaction in personpayments received through functionality provided under the terms of the PayPal Online Card Payment Services Agreement.

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked Paid Standard Transaction Fees on the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writingsale. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed below: • The payment must be marked “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction. That is, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller ProtectionProtection program, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN R$1,750.00 (one thousand, seven hundred fifty Brazilian Reais) at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To Establishing proof of delivery or proof of shipment The following is required as: Physical Goods The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or postal/zip code (or international equivalent). The proof of delivery for tangible items is online or physical documentation from a shipping company that includes: • Date of delivery and/or “delivered” status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table. Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. If the Shipping Company is Correios, the Signature Confirmation is the electronic or physical Delivery Receipt (Aviso de Recebimento - AR) that is issued by Correios. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be eligible for denied. PayPal’s Seller Protection program for does not apply to intangible items, however, having proper proof of delivery can help a seller win a buyer’s Unauthorized Transaction Item Not Received Purchase Protection claim. Intangible Goods The following is required as proof of shipment or delivery for intangible goods: For intangible or digital goods, you must meet both proof of shipment or delivery means compelling evidence to show the basic requirements listed above item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and the additional requirements listed belowthat it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions The following items or transactions are not eligible under PayPal’s Seller Protection program: • Real estate, including residential property • Vehicles, including, but not limited to, motor vehicles, motorcycles, recreational vehicles, aircraft and boats, except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards • Businesses (buying or investing in a business) • Industrial machinery used in manufacturing • Payments equivalent to cash, including stored value items such as gift cards and pre-paid cards • Payments made in respect of gold (whether in physical form or in exchange-traded form) • Financial products or investments of any kind • Gambling, gaming, and/or any other activities with an entry fee and a prize • Donations, including payments received as crowdfunding or crowdlending • Payments to a state-run body (except for state-owned enterprises), a government agency, or to third-party collecting payment must be on behalf of a state-run body or government agency • Payments to any xxxx payment service • Items where the buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a Significantly Not as Described claim) • Physical, tangible items delivered in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person using PayPal’s goods and services QR code (if available) • Anything PayPal determines, in its sole discretion, is prohibited by this user agreement or PayPal’s Acceptable Use Policy, even if the transaction is initially marked as “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details page. • The payment must have been Anything prohibited by PayPal’s Acceptable Use Policy • Payments made in connection with using PayPal Payouts (formerly Mass Pay) • Payments not processed through a transaction where the buyer logged into their buyer’s PayPal account unless you receive PayPal guest checkout transactions and your business account is registered in the United States, the United Kingdom, Germany, Canada, Brazil, or Mexico • Items sent after PayPal advised you not to complete release the transaction. That is, transactions item Ineligible sellers If PayPal determines that you completehad an excessive number of claims, on the buyer’s behalf pursuant to an agreement with that buyerchargebacks, where PayPal is stored as the payment method (such as automatic payments) do not qualify or reversals during a given period, you may become ineligible for protection from Unauthorized Transactions under PayPal’s 's Seller Protection program. • You must provide proof In such an event, PayPal will send you with a written notice. If subsequently the number of shipment claims, chargeback or proof reversals in your Account reduces, you may become eligible for PayPal's Seller Protection program again and in such case, PayPal will notify you in writing of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in personyour eligibility.

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller ProtectionProtection program, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • o Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • o Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • o Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN 750 U.S. dollars at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions Establishing proof of delivery or proof of shipment The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Date of delivery and ‘delivered’ status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. The following is required as proof of shipment or delivery for intangible goods: The following is required as proof of shipment or proof of delivery: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or For QR code transactions, you may be required to provide us with alternative evidence of delivery or such additional requirements To be documentation or information relating to the transaction. • Received or accessed by the recipient. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zloty: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 550 EUR Singapore Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 700 CHF Israeli Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions The following items or transactions are not eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowprogram: • The Real estate, including residential property • Vehicles, including, but not limited to, motor vehicles, motorcycles, recreational vehicles, aircraft and boats, except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards • Businesses (buying or investing in a business) • Industrial machinery used in manufacturing • Payments equivalent to cash, including stored value items such as gift cards and pre-paid cards • Payments made in respect of gold (whether in physical form or in exchange- traded form) • Financial products or investments of any kind • Gambling, gaming, and/or any other activities with an entry fee and a prize • Donations, including payments received as crowdfunding or crowdlending • Payments to a state-run body (except for state-owned enterprises), a government agency, or to third-party collecting payment must be on behalf of a state-run body or government agency • Payments to any bill payment service • Items where the buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a Significantly Not as Described claim) • Physical, tangible items delivered in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person using PayPal’s goods and services QR code • Anything PayPal determines, in its sole discretion, is prohibited by this user agreement or PayPal’s Acceptable Use Policy, even if the transaction is initially marked as “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pagepage • Payments made using PayPal Payouts (formerly Mass Pay) • Personal payments including a payment sent using PayPal’s friends and family functionality • Payments not processed through a buyer’s PayPal account, unless you receive PayPal Guest Checkout transactions and your business account is registered in the United States, the United Kingdom, Germany, Canada, Brazil, or Mexico • Items sent after PayPal advised you not to release the item • Travel tickets sold by a travel carrier where (1) the buyer claims (either with us or their financial institution) that it was an Unauthorized Transaction, and (2) such claim was filed more than 24 hours before the travel date. PayPal Advertising Program The PayPal Advertising Program enables you to promote PayPal services, including PayPal’s pay later offers, through PayPal-hosted banners and buttons on your websites or in your customer emails. PayPal may change the content provided through this program at any time for any reason, and PayPal may choose to discontinue the PayPal Advertising Program at any time. If you participate in this program: You must: You must not: Comply with all integration requirements provided by PayPal or each authorized third party, including those with respect to accurate presentation of all PayPal related information. Modify any PayPal content or its presentation in any way. Only use the code for PayPal content as provided by PayPal. Copy PayPal content from other websites. Use the PayPal content in its entirety with all the links and language provided by PayPal and without modification by you. Create, display or host your own PayPal content, unless authorized by PayPal in writing. Immediately remove all PayPal content from your sites and customer communications and/or cooperate with PayPal or your third-party provider to do so, if you stop using a qualifying PayPal payments solution. Post PayPal content on social media networks or platforms or anywhere else, unless authorized by PayPal in writing. Keep all PayPal content current and up to date, including by cooperating with PayPal to manually update the PayPal content as its appears on your sites or in your communications and repair or reinstall the code to facilitate future updates. Display any non-current PayPal content. Comply with applicable advertising laws, regulations and standards issued by governmental authorities or advertising self-regulatory bodies including but not limited to the digital advertising standards issued by the Network Advertising Initiative. If you promote the use of PayPal’s pay later offers on your sites and customer communications through the PayPal Advertising Program, there are additional requirements that apply. If you receive customer inquiries relating to: • PayPal Credit, then you must direct the customer to PayPal Credit Customer Service at (000) 000-0000. • The payment PayPal, then you must have been made in connection with a transaction where direct the buyer logged into their customer to PayPal account Customer Service. You are responsible for any damages suffered by PayPal or any third parties resulting from your failure to complete follow the transactionrules of the PayPal Advertising Program, and if you violate these rules, PayPal may modify or remove the PayPal content you are presenting or require you to remove or modify it immediately. That isIf you fail to follow these rules, transactions that you completewe may limit or close your PayPal account. PAYPAL USER AGREEMENT Restricted Activities, on the buyer’s behalf pursuant to an agreement with that buyerHolds, where PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.Liquidated Damages

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller ProtectionProtection program, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • o Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • o Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • o Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN 750 U.S. dollars at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions Establishing proof of delivery or proof of shipment The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Date of delivery and ‘delivered’ status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. The following is required as proof of shipment or delivery for intangible goods: The following is required as proof of shipment or proof of delivery: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or For QR code transactions, you may be required to provide us with alternative evidence of delivery or such additional requirements To be documentation or information relating to the transaction. • Received or accessed by the recipient. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zloty: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions The following items or transactions are not eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowprogram: • The Real estate, including residential property • Vehicles, including, but not limited to, motor vehicles, motorcycles, recreational vehicles, aircraft and boats, except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards • Businesses (buying or investing in a business) • Industrial machinery used in manufacturing • Payments equivalent to cash, including stored value items such as gift cards and pre-paid cards • Payments made in respect of gold (whether in physical form or in exchange- traded form) • Financial products or investments of any kind • Gambling, gaming, and/or any other activities with an entry fee and a prize • Donations, including payments received as crowdfunding or crowdlending • Payments to a state-run body (except for state-owned enterprises), a government agency, or to third-party collecting payment must be on behalf of a state-run body or government agency • Payments to any xxxx payment service • Items where the buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a Significantly Not as Described claim) • Physical, tangible items delivered in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person using PayPal’s goods and services QR code • Anything PayPal determines, in its sole discretion, is prohibited by this user agreement or PayPal’s Acceptable Use Policy, even if the transaction is initially marked as “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pagepage • Payments made using PayPal Payouts (formerly Mass Pay) • Personal payments including a payment sent using PayPal’s friends and family functionality • Payments not processed through a buyer’s PayPal account, unless you receive PayPal Guest Checkout transactions and your business account is registered in the United States, the United Kingdom, Germany, Canada, Brazil, or Mexico • Items sent after PayPal advised you not to release the item • Travel tickets sold by a travel carrier where (1) the buyer claims (either with us or their financial institution) that it was an Unauthorized Transaction, and (2) such claim was filed more than 24 hours before the travel date. PayPal Advertising Program The PayPal Advertising Program enables you to promote PayPal services, including PayPal’s pay later offers, through PayPal-hosted banners and buttons on your websites or in your customer emails. PayPal may change the content provided through this program at any time for any reason, and PayPal may choose to discontinue the PayPal Advertising Program at any time. If you participate in this program: You must: You must not: Comply with all integration requirements provided by PayPal or each authorized third party, including those with respect to accurate presentation of all PayPal related information. Modify any PayPal content or its presentation in any way. Only use the code for PayPal content as provided by PayPal. Copy PayPal content from other websites. Use the PayPal content in its entirety with all the links and language provided by PayPal and without modification by you. Create, display or host your own PayPal content, unless authorized by PayPal in writing. Immediately remove all PayPal content from your sites and customer communications and/or cooperate with PayPal or your third-party provider to do so, if you stop using a qualifying PayPal payments solution. Post PayPal content on social media networks or platforms or anywhere else, unless authorized by PayPal in writing. Keep all PayPal content current and up to date, including by cooperating with PayPal to manually update the PayPal content as its appears on your sites or in your communications and repair or reinstall the code to facilitate future updates. Display any non-current PayPal content. Comply with applicable advertising laws, regulations and standards issued by governmental authorities or advertising self-regulatory bodies including but not limited to the digital advertising standards issued by the Network Advertising Initiative. If you promote the use of PayPal’s pay later offers on your sites and customer communications through the PayPal Advertising Program, there are additional requirements that apply. If you receive customer inquiries relating to: • PayPal Credit, then you must direct the customer to PayPal Credit Customer Service at (000) 000-0000. • The payment PayPal, then you must have been made in connection with a transaction where direct the buyer logged into their customer to PayPal account Customer Service. You are responsible for any damages suffered by PayPal or any third parties resulting from your failure to complete follow the transactionrules of the PayPal Advertising Program, and if you violate these rules, PayPal may modify or remove the PayPal content you are presenting or require you to remove or modify it immediately. That isIf you fail to follow these rules, transactions that you completewe may limit or close your PayPal account. PAYPAL USER AGREEMENT Restricted Activities, on the buyer’s behalf pursuant to an agreement with that buyerHolds, where PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection program. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.Liquidated Damages

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller ProtectionProtection program, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • o Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • o Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • o Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN 750 USD at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions Establishing proof of delivery or proof of shipment The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). Online or physical documentation from a shipping company that includes: • Date of delivery and ‘delivered’ status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. The following is required as proof of shipment or delivery for intangible goods: The following is required as proof of shipment or proof of delivery: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. For QR code transactions, you may be required to provide us with alternative evidence of delivery or such additional requirements To be documentation or information relating to the transaction. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zloty: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions The following items or transactions are not eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowprogram: • The Real estate, including residential property • Vehicles, including, but not limited to, motor vehicles, motorcycles, recreational vehicles, aircraft and boats, except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards • Businesses (buying or investing in a business) • Industrial machinery used in manufacturing • Payments equivalent to cash, including stored value items such as gift cards and pre-paid cards • Payments made in respect of gold (whether in physical form or in exchange- traded form) • Financial products or investments of any kind • Gambling, gaming, and/or any other activities with an entry fee and a prize • Donations, including payments received as crowdfunding or crowdlending • Payments to a state-run body (except for state-owned enterprises), a government agency, or to third-party collecting payment must be on behalf of a state-run body or government agency • Payments to any xxxx payment service • Items where the buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a Significantly Not as Described claim) • Physical, tangible items delivered in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person using PayPal’s goods and services QR code • Anything PayPal determines, in its sole discretion, is prohibited by this user agreement or PayPal’s Acceptable Use Policy, even if the transaction is initially marked as “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pagepage • Payments made using PayPal Payouts (formerly Mass Pay) • Personal payments including a payment sent using PayPal’s friends and family functionality • Payments not processed through a buyer’s PayPal account, unless you receive PayPal guest checkout transactions and your business account is registered in the United States, the United Kingdom, Germany, Canada, Brazil, or Mexico • Items sent after PayPal advised you not to release the item PayPal Advertising Program The PayPal Advertising Program enables you to promote PayPal services, including PayPal’s pay later offers, through PayPal-hosted banners and buttons on your websites or in your customer emails. PayPal may change the content provided through this program at any time for any reason, and PayPal may choose to discontinue the PayPal Advertising Program at any time. If you participate in this program: You must: You must not: Comply with all integration requirements provided by PayPal or each authorized third party, including those with respect to accurate presentation of all PayPal related information. Modify any PayPal content or its presentation in any way. Only use the code for PayPal content as provided by PayPal. Copy PayPal content from other websites. Use the PayPal content in its entirety with all the links and language provided by PayPal and without modification by you. Create, display or host your own PayPal content, unless authorized by PayPal in writing. Immediately remove all PayPal content from your sites and customer communications and/or cooperate with PayPal or your third-party provider to do so, if you stop using a qualifying PayPal payments solution. Post PayPal content on social media networks or platforms or anywhere else, unless authorized by PayPal in writing. Keep all PayPal content current and up to date, including by cooperating with PayPal to manually update the PayPal content as its appears on your sites or in your communications and repair or reinstall the code to facilitate future updates. Display any non-current PayPal content. Comply with applicable advertising laws, regulations and standards issued by governmental authorities or advertising self-regulatory bodies including but not limited to the digital advertising standards issued by the Network Advertising Initiative. If you promote the use of PayPal’s pay later offers on your sites and customer communications through the PayPal Advertising Program, there are additional requirements that apply. If you receive customer inquiries relating to: • PayPal Credit, then you must direct the customer to PayPal Credit Customer Service at (000) 000-0000. • The payment PayPal, then you must have been made in connection with a transaction where direct the buyer logged into their customer to PayPal account Customer Service. You are responsible for any damages suffered by PayPal or any third parties resulting from your failure to complete follow the transactionrules of the PayPal Advertising Program, and if you violate these rules, PayPal may modify or remove the PayPal content you are presenting or require you to remove or modify it immediately. That isIf you fail to follow these rules, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where we may limit or close your PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection programaccount. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.PAYPAL USER AGREEMENT

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller ProtectionProtection program, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • o Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • o Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • o Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked the intangible good transaction as “eligible” in the Transaction Details page or otherwise provided notice to you of eligibility in writing. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN 750 U.S. dollars at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions Establishing proof of delivery or proof of shipment The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). Online or physical documentation from a shipping company that includes: • Date of delivery and ‘delivered’ status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. The following is required as proof of shipment or delivery for intangible goods: The following is required as proof of shipment or proof of delivery: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. For QR code transactions, you may be required to provide us with alternative evidence of delivery or such additional requirements To be documentation or information relating to the transaction. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zloty: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions The following items or transactions are not eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowprogram: • The Real estate, including residential property • Vehicles, including, but not limited to, motor vehicles, motorcycles, recreational vehicles, aircraft and boats, except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards • Businesses (buying or investing in a business) • Industrial machinery used in manufacturing • Payments equivalent to cash, including stored value items such as gift cards and pre-paid cards • Payments made in respect of gold (whether in physical form or in exchange- traded form) • Financial products or investments of any kind • Gambling, gaming, and/or any other activities with an entry fee and a prize • Donations, including payments received as crowdfunding or crowdlending • Payments to a state-run body (except for state-owned enterprises), a government agency, or to third-party collecting payment must be on behalf of a state-run body or government agency • Payments to any xxxx payment service • Items where the buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a Significantly Not as Described claim) • Physical, tangible items delivered in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person using PayPal’s goods and services QR code • Anything PayPal determines, in its sole discretion, is prohibited by this user agreement or PayPal’s Acceptable Use Policy, even if the transaction is initially marked as “eligible” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pagepage • Payments made using PayPal Payouts (formerly Mass Pay) • Personal payments including a payment sent using PayPal’s friends and family functionality • Payments not processed through a buyer’s PayPal account, unless you receive PayPal Guest Checkout transactions and your business account is registered in the United States, the United Kingdom, Germany, Canada, Brazil, or Mexico • Items sent after PayPal advised you not to release the item PayPal Advertising Program The PayPal Advertising Program enables you to promote PayPal services, including PayPal’s pay later offers, through PayPal-hosted banners and buttons on your websites or in your customer emails. PayPal may change the content provided through this program at any time for any reason, and PayPal may choose to discontinue the PayPal Advertising Program at any time. If you participate in this program: You must: You must not: Comply with all integration requirements provided by PayPal or each authorized third party, including those with respect to accurate presentation of all PayPal related information. Modify any PayPal content or its presentation in any way. Only use the code for PayPal content as provided by PayPal. Copy PayPal content from other websites. Use the PayPal content in its entirety with all the links and language provided by PayPal and without modification by you. Create, display or host your own PayPal content, unless authorized by PayPal in writing. Immediately remove all PayPal content from your sites and customer communications and/or cooperate with PayPal or your third-party provider to do so, if you stop using a qualifying PayPal payments solution. Post PayPal content on social media networks or platforms or anywhere else, unless authorized by PayPal in writing. Keep all PayPal content current and up to date, including by cooperating with PayPal to manually update the PayPal content as its appears on your sites or in your communications and repair or reinstall the code to facilitate future updates. Display any non-current PayPal content. Comply with applicable advertising laws, regulations and standards issued by governmental authorities or advertising self-regulatory bodies including but not limited to the digital advertising standards issued by the Network Advertising Initiative. If you promote the use of PayPal’s pay later offers on your sites and customer communications through the PayPal Advertising Program, there are additional requirements that apply. If you receive customer inquiries relating to: • PayPal Credit, then you must direct the customer to PayPal Credit Customer Service at (000) 000-0000. • The payment PayPal, then you must have been made in connection with a transaction where direct the buyer logged into their customer to PayPal account Customer Service. You are responsible for any damages suffered by PayPal or any third parties resulting from your failure to complete follow the transactionrules of the PayPal Advertising Program, and if you violate these rules, PayPal may modify or remove the PayPal content you are presenting or require you to remove or modify it immediately. That isIf you fail to follow these rules, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where we may limit or close your PayPal is stored as the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s Seller Protection programaccount. • You must provide proof of shipment or proof of delivery as described below unless the payment was for an item that was listed for sale in a classified advertisement and you completed the transaction in person.PAYPAL USER AGREEMENT

Intangible Goods additional requirements. For the sale sales of intangible goods and services to be eligible for PayPal's PayPal Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or . • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked If the intangible good transaction as “eligible” in is a payment for digital goods or licenses for digital content, you must have paid Standard Transaction Fees on the Transaction Details page or otherwise provided notice sale (this does not apply to you of eligibility in writingpayment for other Intangible Goods). • Delivered the item and provide Proof proof of shipment or delivery for Intangible Goods. Establishing proof of delivery or proof of shipment‌ Physical Goods The following is required: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Provide signature confirmation when Date of shipment • An address for the full amount of recipient that matches the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based address on the currency of "Transaction Details" page, or • An address for the paymentrecipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). If the full amount of the payment (including Online or physical documentation from a shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN at the PayPal exchange rate company that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To be eligible for PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowincludes: • The payment must be marked “eligible” or “partially eligible” Date of delivery and ‘delivered’ status • An address for PayPal's Seller Protection program the recipient that matches the shipping address on the Transaction Details pagepage • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • The payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction. That is, transactions that you complete, on the buyer’s behalf pursuant to an agreement IMPORTANT: Your choice of carrier and shipment options with that buyercarrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, where PayPal is stored as especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the payment method (such as automatic payments) do not qualify for protection from Unauthorized Transactions under PayPal’s correct address, or your Seller Protection programclaim may be denied. • You must provide Intangible Goods The following is required as proof of delivery for intangible goods: QR Code Transactions The following is required as proof of shipment or proof of delivery: For intangible or digital goods, proof of delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable. • Received or accessed by the recipient For QR code transactions you may be required to provide us with alternative evidence of delivery, or such additional documentation or information to the transaction. Ineligible items and transactions Your sale is not eligible for coverage under PayPal Seller Protection if: • The buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as described below unless the payment was for a “Significantly Not as Described” claim). • It involves an item that was listed for sale PayPal determines, in its sole discretion, is a classified advertisement and counterfeit item. • It involves an item that you completed the transaction deliver in person, including in connection with a payment made in your physical store, unless the buyer paid for transaction in-person by using a PayPal QR code for goods and services transactions. • It involves sales that are not processed either through a buyer’s PayPal account or a PayPal guest checkout transaction. For example, if the sale was made using the "Kauf auf Rechnung" product, PayPal advanced credit and debit card payments product, PayPal business payments or using "Ratenzahlung Powered by PayPal", then it is not eligible for coverage. • It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of a financial product or investment of any kind. • It involves a personal payment. • It involves a payment made using PayPal Payouts and Mass Pay. • The item is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments made in respect of gold (whether in physical form or in exchange-traded form).

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked Paid the intangible good transaction as “eligible” in standard Fees for Selling and Receiving Payments on the Transaction Details page or otherwise provided notice to you of eligibility in writingsale. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN R$1,750.00 (one thousand, seven hundred fifty Brazilian Reais) at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To Establishing proof of delivery or proof of shipment The following is required as: Physical Goods The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or postal/zip code (or international equivalent). The proof of delivery for tangible items is online or physical documentation from a shipping company that includes: • Date of delivery and/or “delivered” status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table. Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. If the Shipping Company is Correios, the Signature Confirmation is the electronic or physical Delivery Receipt (Aviso de Recebimento - AR) that is issued by Correios. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. PayPal’s Seller Protection does not apply to intangible items, however, having proper proof of delivery can help a seller win a buyer’s Item Not Received Purchase Protection claim. Intangible Goods The following is required as proof of shipment or delivery for intangible goods: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions Your sale is not eligible for under PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowif: • The payment must be marked buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a “eligibleSignificantly Not as Described” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pageclaim). • The payment must have been made It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a transaction where the buyer logged into their payment made in your store location. • It involves sales that are not processed either through a buyer’s PayPal account to complete or a PayPal guest checkout transaction (PayPal Plus). For example, if the transaction. That issale was made using credit cards directly, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal then it is stored as the payment method (such as automatic payments) do not qualify eligible for protection from Unauthorized Transactions under PayPal’s Seller Protection programprotection. • You must provide proof It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of shipment a financial product or proof investment of delivery as described below unless the any kind. • It involves a payment was for an made using PayPal Payouts and Mass Pay. • The item that was listed for sale is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments are made in a classified advertisement and you completed the transaction respect of gold (whether in personphysical form or in exchange-traded form).

Intangible Goods additional requirements. For the sale sales of intangible goods and services to be eligible for PayPal's PayPal Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or . • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked If the intangible good transaction as “eligible” in is a payment for digital goods or licenses for digital content, you must have paid Standard Transaction Fees on the Transaction Details page or otherwise provided notice sale (this does not apply to you of eligibility in writingpayment for other Intangible Goods). • Delivered the item and provide Proof proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when Physical Goods The following is required: Establishing proof of delivery or proof of shipment For intangible or digital goods, proof of delivery means compelling evidence to show the full amount item was delivered or the purchase order Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: · Date of shipment · An address for the payment (including recipient that matches the shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. (based address on the currency of "Transaction Details" page, or · An address for the paymentrecipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). If Online or physical documentation from a shipping company that includes: · Date of delivery and ‘delivered’ status · An address for the full amount recipient that matches the shipping address on the Transaction Details page · An address for the recipient showing at least th city/state, city/country, or zip/postal code (or international equivalent). IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the payment (including proof of delivery requirements. Plea ensure, especially when shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN goods internationally that your carrier can provide ‘delivered’ status at the PayPal exchange rate correct address, or your Seller Protection claim may be denied. was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that applies at it was either: • Electronically sent to the time recipient, including the transaction recipient’s address (email, IP, etc.), where applicable. • Received or accessed by the recipient. Ineligible items and transactions Your sale is processed. Unauthorized Transactions additional requirements To be not eligible for coverage under PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowif: • The payment must be marked buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a “eligibleSignificantly Not as Described” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pageclaim). • The payment must have been made It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a transaction where payment made in your physical store, unless the buyer logged into their paid for transaction in-person by using a PayPal QR code for goods and services transactions. • It involves sales that are not processed either through a buyer’s PayPal account to complete the or a PayPal guest checkout transaction. That isFor example, transactions that you completeif the sale was made using the "Kauf auf Rechnung" product, on the buyer’s behalf pursuant to an agreement with that buyerPayPal advanced credit and debit card payments product, where PayPal business payments or using "Ratenzahlung Powered by PayPal", then it is stored as the payment method (such as automatic payments) do not qualify eligible for protection from Unauthorized Transactions under PayPal’s Seller Protection programcoverage. • You must provide proof It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of shipment a financial product or proof investment of delivery as described below unless the any kind. • It involves a personal payment. • It involves a payment was for an made using PayPal Payouts and Mass Pay. • The item that was listed for sale is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments made in a classified advertisement and you completed the transaction respect of gold (whether in personphysical form or in exchange-traded form).

Intangible Goods additional requirements. For the sale of intangible goods and services to be eligible for PayPal's ’s Seller Protection, the sale must meet the basic requirements and the following additional requirements: • Integration requirements • Where you have integrated a PayPal checkout product, you must be using the current version of that product if you are accepting payments directly via a website or mobile optimized website; or • Ensure you are passing session information to PayPal at checkout if you are integrated with PayPal via a third-third party or if you have a native app integration. • Other integration requirements may apply depending on your business model. We will let you know those requirements ahead of time, if needed. • PayPal has marked Paid the intangible good transaction as “eligible” in standard Fees for Selling and Receiving Payments on the Transaction Details page or otherwise provided notice to you of eligibility in writingsale. • Delivered the item and provide Proof of shipment or delivery for Intangible Goods. • Provide signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount listed in the signature confirmation threshold table. table (based on the currency of the payment). If the full amount of the payment (including shipping and taxes) is in a currency not listed in the table, then signature confirmation is required when the payment exceeds the equivalent of $10,000 MXN R$1,750.00 (one thousand, seven hundred fifty Brazilian Reais) at the PayPal exchange rate that applies at the time the transaction is processed. Unauthorized Transactions additional requirements To Establishing proof of delivery or proof of shipment The following is required as: Physical Goods The following is required as proof of shipment or delivery for physical goods: Proof of shipment Proof of delivery Online or physical documentation from a shipping company that includes: • Date of shipment • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or postal/zip code (or international equivalent). The proof of delivery for tangible items is online or physical documentation from a shipping company that includes: • Date of delivery and/or “delivered” status • An address for the recipient that matches the shipping address on the Transaction Details page • An address for the recipient showing at least the city/state, city/country, or zip/postal code (or international equivalent). • Signature confirmation when the full amount of the payment (including shipping and taxes) exceeds the amount (based on the currency of the payment) listed in the signature confirmation threshold table. Signature confirmation is online documentation, viewable at the shipping company’s website, indicating that the item was signed for. If the Shipping Company is Correios, the Signature Confirmation is the electronic or physical Delivery Receipt (Aviso de Recebimento - AR) that is issued by Correios. IMPORTANT: Your choice of carrier and shipment options with that carrier can have a big impact on your ability to meet the proof of delivery requirements. Please ensure, especially when shipping goods internationally, that your carrier can provide ‘delivered’ status at the correct address, or your Seller Protection claim may be denied. PayPal’s Seller Protection does not apply to intangible items, however, having proper proof of delivery can help a seller wina buyer’s Item Not Received Purchase Protection claim. Intangible Goods The following is required as proof of shipment or delivery for intangible goods: For intangible or digital goods, proof of shipment or delivery means compelling evidence to show the item was delivered or the purchase order was fulfilled. Compelling evidence could include a system of record showing the date the item was sent and that it was either: • Electronically sent to the recipient, including the recipient’s address (email, IP, etc.), where applicable; or • Received or accessed by the recipient. Signature confirmation currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 550 EUR Singapore Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 700 CHF Israeli Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Ineligible items and transactions Your sale is not eligible for under PayPal’s Seller Protection program for a buyer’s Unauthorized Transaction claim, you must meet both the basic requirements listed above and the additional requirements listed belowif: • The payment must be marked buyer claims (either with us or their card issuer) that the item you sent isn’t what was ordered (referred to as a “eligibleSignificantly Not as Described” or “partially eligible” for PayPal's Seller Protection program on the Transaction Details pageclaim). • The payment must have been made It involves an item that PayPal determines, in its sole discretion, is a counterfeit item. • It involves an item that you deliver in person, including in connection with a transaction where the buyer logged into their payment made in your store location. • It involves sales that are not processed either through a buyer’s PayPal account to complete or a PayPal guest checkout transaction (PayPal Plus). For example, if the transaction. That issale was made using credit cards directly, transactions that you complete, on the buyer’s behalf pursuant to an agreement with that buyer, where PayPal then it is stored as the payment method (such as automatic payments) do not qualify eligible for protection from Unauthorized Transactions under PayPal’s Seller Protection programprotection. • You must provide proof It involves items equivalent to cash including gift cards. • It involves a donation. • It relates to the purchase of shipment a financial product or proof investment of delivery as described below unless the any kind. • It involves a payment was for an made using PayPal Payouts and Mass Pay. • The item that was listed for sale is a vehicle, including, but not limited to a motor vehicle, motorcycle, recreational vehicle, aircraft or boat. • Payments are made in a classified advertisement and you completed the transaction respect of gold (whether in personphysical form or in exchange-traded form).