Internet Service Description Sample Clauses
The Internet Service Description clause defines the specific features, capabilities, and parameters of the internet service being provided under the agreement. It typically outlines details such as bandwidth, speed, uptime guarantees, and any included support or additional services. By clearly specifying what the customer can expect from the internet service, this clause ensures both parties have a mutual understanding of the service level, reducing the risk of disputes over performance or deliverables.
Internet Service Description. 1. This Service is composed of broadband access to the Internet provided by SPTC. Service is provided in a range of bandwidth (“speed”) tiers. Bandwidth tiers will vary by Service location and the network facilities that are available. Bandwidth tier options are identified by SPTC representatives at the time Service is purchased and the bandwidth tier selected will be reflected on your Internet Service Agreement (“Internet Agreement”) . SPTC may periodically introduce additional bandwidth tiers at your location and these offerings will be introduced via newsletter, bill inserts, the ▇▇▇▇ ▇▇▇▇▇▇, direct mail or other medium.
2. Bandwidth tiers are “service capability speeds”, which are the downstream and upstream rates at which your telephone line transfers Internet data between the network interface device at your home or office to the first routing equipment on SPTC’s network. Service capability speeds should not be confused with “throughput speed”. Throughput speeds may vary and are not guaranteed. Throughput speed depends upon many factors including your Service location, Internet destination, the amount of traffic on the Internet, wiring inside your home or business, the capacity or performance of your computer or gateway, and the networks you and others are using when communicating over the Internet. Please see SPTC’s Internet Transparency and Network Management Policy statement, which is incorporated herein, at ▇▇▇.▇▇▇▇.▇▇▇ for more details.
3. SPTC makes every reasonable effort to deliver a high quality Internet service. You are purchasing a best effort service with no performance or reliability warranty either expressed or implied. SPTC reserves the right to manage its network, including, but not limited to, the following: rate limiting, traffic prioritizing, and protocol filtering. You expressly acknowledge and accept that such action on the part of SPTC may affect the performance of the Service. SPTC assumes no responsibility for interruptions of Service caused by circumstances beyond its control, natural disasters, catastrophe, etc.
4. SPTC’s Internet Services are provided with dynamic Internet Protocol addresses intended for use with a single member account.
Internet Service Description