Interpretive Services. (A) The Contractor shall provide oral interpretive services available free of charge for all non- English languages, not just those the Department identifies as prevalent, on an as-needed basis. These requirements shall extend to both in-person and telephone communications to ensure that Enrollees are able to communicate with the Contractor and the Contractor’s Participating Providers and receive Covered Services.
Appears in 15 contracts
Samples: Health Contract, Health Contract, Health Contract
Interpretive Services. (A) The Contractor shall provide oral interpretive services available free of charge for all non- English languages, not just those the Department identifies as prevalent, on an as-needed basis. These requirements shall extend to both in-person and telephone communications to ensure that Enrollees are able to communicate with the Contractor and the Contractor’s Participating Providers and receive Covered Services.
Appears in 2 contracts
Samples: Health Contract, medicaid.utah.gov
Interpretive Services. (A) The Contractor shall provide oral interpretive services available free of charge for all non- English languages, not just those the Department identifies as prevalent, on an as-needed basis. These requirements shall extend to both in-person and telephone communications to ensure that Enrollees are able to communicate with the Contractor and the Contractor’s Participating Network Providers and receive Covered Services.
Appears in 1 contract
Samples: Health Contract