Investigation and Correction. CGI may investigate and correct breaches of warranty at CGI’s offices to the extent possible. If Customer requires CGI to travel to Customer’s place of business to correct a breach of warranty that could have reasonably been corrected at CGI’s place of business, Customer will reimburse CGI for the reasonable pre-approved travel time and Reimbursable Expenses of CGI’s personnel in accordance to the Texas Travel Management Guide issued by the Comptroller of Public Accounts. If a reported breach of warranty is attributable to a cause other than a breach of the applicable CGI warranty, then CGI will be entitled to payment for its investigation and correction efforts on a time and materials basis at the rates applicable to the Statement of Work pursuant to Appendix C of DIR Contract No. DIR-TSO-3826.
Appears in 2 contracts
Samples: Services Agreement, Services Agreement
Investigation and Correction. CGI may investigate and correct breaches of warranty at CGI’s offices to the extent possible. If Customer requires CGI to travel to Customer’s place of business to correct a breach of warranty that could have reasonably been corrected at CGI’s place of business, Customer will reimburse CGI for the reasonable pre-approved travel time and Reimbursable Travel Expenses of CGI’s personnel in accordance to with Section 8.F. of Appendix A of the Texas Travel Management Guide issued by the Comptroller of Public AccountsDIR Contract No. DIR-TSO-2567. If a reported breach of warranty is attributable to a cause other than a breach of the applicable CGI warranty, then CGI will be entitled to payment for its investigation and correction efforts on a time and materials basis at the rates applicable to the Statement of Work pursuant to Appendix C of set forth in DIR Contract No. DIR-TSO-3826TSO-2567, Appendix C and applicable to the Statement of Work.
Appears in 2 contracts
Samples: Services Agreement, www.cgi.com