ITS System Functionality Clause Samples

ITS System Functionality. The ITS installed by Provider shall have the following functions: 1. A system fully supported by an infrastructure which has the capability to provide specified services such as secure and real-time monitoring of telephone calls; 2. Security features which prevent unauthorized individuals from accessing any information held by Provider; 3. Secured access to the system and the database for Subscriber’s authorized users; 4. Complete support of all systems and software necessary to ensure provision of services at all times for the duration of the Agreement.; and 5. An automated announcement function capable of processing calls on a selective bi-lingual basis: English and Spanish.