Common use of Keeping the Card secure and liability Clause in Contracts

Keeping the Card secure and liability. You are responsible for the Card, Account and PIN. Do not share the Card or Account security details with anyone. You must take all reasonable steps to keep the PIN safe and separate from the Card or any record of the Card number and not disclose it to anyone else. This includes: ● not keeping your PIN with the Card; ● not storing the PIN on a device which is not password protected; ● never sharing your PIN with anyone; ● when entering your PIN, taking all reasonable steps to ensure it cannot be observed by others; ● not entering your PIN into any terminal that appears to be modified or suspicious, and ● if you believe that anyone has gained unauthorised access to your PIN, notifying us without undue delay following the procedures in clause 16. You will need a PIN in order to make payments at a Merchant or cash withdrawals (from an ATM or a bank) with the Card. If you forget your PIN, you may retrieve the PIN or request a replacement PIN by using the contact details set out in clause 2. We recommend that you check your Available Balance in your Account regularly on the Card Partner’s Website or Card Partner’s App. You will be provided with your Available Balance and a statement of recent Transactions on the Account either by electronic means or on the Card Partner’s Website or on the Card Partner App at any time. We also recommend and instruct you to go thoroughly over all the Transactions on a regular basis on the Card Partner’s Website or Card Partner’s App. The Business will be liable for all losses, including any related fees and charges, for any unauthorised Transaction if we can show that you have (i) acted fraudulently or (ii) failed with intent or gross negligence to use and keep safe the Card, Account or PIN in accordance with this Agreement. The Business will also be liable for all losses, including any related fees and charges, for any unauthorised or incorrectly executed Transaction if you fail to notify us without undue delay on becoming aware of the Transaction, and in any event within 30 days of the Transaction debit date. In all other circumstances the maximum liability will be as set out in this clause 10 and in clauses 16 and 18. If you believe that someone else knows the Account or Card security details, you should contact us without undue delay. Once any Card on the Account has expired or if it is found after you have reported it as lost or stolen, you agree to destroy it by cutting it in two through the magnetic strip. The Business agrees to indemnify and hold us harmless from and against all reasonable costs of any legal action taken to successfully enforce this Agreement arising out of a material breach of any of the terms and conditions of this Agreement by you or by your fraudulent conduct.