Liability and Waiver. 10.1 Any disruptions to the operations at Name SRS will be resolved as soon as possible. Name SRS do not control and are not liable to the Customer for disruptions or interruptions at other parties as shown in the flow chart (see Appendix 1). Name SRS are not liable for any costs due to disruptions and will not give any refunds. 10.2 Name SRS are liable for direct damage that the Customer has suffered only if this is caused by negligence when providing the services. Any liability is in any case limited to an amount corresponding to one price base amount as determined by the Swedish government agency Statistics Sweden (SCB). There are specific waivers for the service Domain Administration according to the agreement regarding this service. 10.3 Name SRS are under no circumstances liable for any indirect damage incurred by the Customer. 10.4 The Customer shall hold Name SRS harmless if Name SRS become the subject of any claims, demands, penalty fees, or similar due to any actions or inactions by the Customer (including employees and the Customers own customers), and Name SRS, in a judicial (civil or administrative) process, court decision, reconciliation process or any other similar procedure, is found liable for settlements, penalties and costs (including attorney fees, court fees, administrative and any other costs), incurred by Name SRS in connection to investigation or defense due to such claim, demand or penalty fee.
Appears in 3 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Liability and Waiver. 10.1 9.1 Any disruptions to the operations at Name SRS ISP will be resolved as soon as possible. Name SRS ISP do not control and are not liable to the Customer for disruptions or interruptions at other parties as shown in the flow chart (see Appendix 1). Name SRS ISP are not liable for any costs due to disruptions and will not give any refunds.
10.2 9.2 Name SRS ISP are liable for direct damage that the Customer has suffered only if this is caused by negligence when providing the services. Any liability is in any case limited to an amount corresponding to one price base amount as determined by the Swedish government agency Statistics Sweden (SCB). There are specific waivers for the service Domain Administration according to the agreement regarding this service.
10.3 9.3 Name SRS ISP are under no circumstances liable for any indirect damage incurred by the Customer.
10.4 9.4 The Customer shall hold Name SRS ISP harmless if Name SRS ISP become the subject of any claims, demands, penalty fees, or similar due to any actions or inactions by the Customer (including employees and the Customers own customers), and Name SRSISP, in a judicial (civil or administrative) process, court decision, reconciliation process or any other similar procedure, is found liable for settlements, penalties and costs (including attorney fees, court fees, administrative and any other costs), incurred by Name SRS name ISP in connection to investigation or defense due to such claim, demand or penalty fee.
Appears in 1 contract
Samples: Service Agreement