Common use of Licenses/ Policies Applicable to the Service Clause in Contracts

Licenses/ Policies Applicable to the Service. − See Acceptable Use Policy − See SYNAQ Privacy Policy − See SPAM Policy (below): • SYNAQ does not allow the sending of Spam (Unsolicited bulk messages, the same content is sent to Recipients that have not granted verifiable permission for the message to be sent to the); • The data imported into the Client's system must at least comply with one of the following: o Contacts have opted-in from the Client's website; o Contacts have given the Client permission to send them email and/ or SMS communication; o the Client can verify where it acquired the data (have proof of data source); o Contacts are existing customers of the Client; and, o Contacts have transacted with the Client in the post two years. • The Client may not import a contact's information if: o It was purchased, rented or acquired from a third-party list of email addresses; and, o Contacts/email addresses have been scraped or "copied and pasted" from websites.

Licenses/ Policies Applicable to the Service. − See Acceptable Use Policy − See SYNAQ Privacy Policy − See POPI Policies (provided upon request) − See SPAM Policy (below): • SYNAQ does not allow the sending of Spam (Unsolicited bulk messages, the same content is sent to Recipients that have not granted verifiable permission for the message to be sent to the); • The data imported into the Client's system must at least comply with one of the following: o Contacts have opted-in from the Client's website; o Contacts have given the Client permission to send them email and/ or SMS communication; o the Client can verify where it acquired the data (have proof of data source); o Contacts are existing customers of the Client; and, o Contacts have transacted with the Client in the post two years. • The Client may not import a contact's information if: o It was purchased, rented or acquired from a third-party list of email addresses; and, o Contacts/email addresses have been scraped or "copied and pasted" from websites.