Limitation of liability for delay. If the Freight Forwarder is liable in respect of loss following from delay, such liability shall be limited to an amount not exceeding the remuneration relating to the service giving rise to the delay.
Limitation of liability for delay. We're not responsible for delays outside our control. If our supply of your service is delayed by an event outside our control, such as availability of our tutors or failure by you to provide the required information, we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay is likely to be substantial, you can contact us to end the contract and receive a refund for any services you have paid for in advance, but not received, less any reasonable costs we have already incurred.
