Limited Technical Support Clause Samples
The Limited Technical Support clause defines the scope and extent of technical assistance that will be provided under the agreement. Typically, this clause specifies the types of support available, such as help with installation or troubleshooting, and may set boundaries on response times, support hours, or the channels through which support is offered. By clearly outlining what support is and is not included, this clause manages customer expectations and limits the provider's obligations, thereby reducing the risk of disputes over unmet support requests.
Limited Technical Support. AOC will provide limited support to LICENSEE for the purpose of resolving technical support problems with downloading the data extract files from AOC's file servers.
Limited Technical Support. You acknowledge and agree that technical support will be provided to You by the reseller from whom You purchased the Software. If, after requesting technical support, the Software does not install substantially in accordance with the Documentation, the entire liability of Licensor and Your exclusive remedy will be limited to either, at Licensor’s option, replacement of the Software or refund of the license fee You paid for the Software.
Limited Technical Support. The parties do not intend that either party or any Affiliate or Sublicensee be required pursuant to Section 24.1 or 24.2 to provide the other party with extensive technical support or assistance in creating such Interoperable VANS Navigation Software, but the parties do intend to require that reasonably sufficient specifications be provided to permit the creation of Interoperable VANS Navigation Software and that limited telephonic technical assistance be provided in the event of errors or lack of clarity in such specifications.