Common use of Line Item Question Response Clause in Contracts

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Yes * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsNo usage limitation. Standard warranty is for 1 year bumper-to -bumper exclusive of wear items such as nozzles. * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. Yes * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will Our dealer contracts require that they provide service for all customer within their area of responsibility. This would of course include Sourcewell member customers. In very rare situations and with the agreement of the customer, authorizations for a specific customer to perform their own warranty repair can be available 24 hours/7 days per week given. Vactor and our dealer would support this by phone providing parts, work instructions and compensation at pre-established rates. Authorization would only be given if the required repair is considered relatively easy to accomplish and did not present any risk for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencycustomer. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Our warranty covers all items with the exception of engines, truck chassis, tires and other components that carry their own manufacturers warranty. These items are typically supported by local dealer facilities. Any items/components that do not have local service would be cover by Vactor and our dealers. We have been know to the best of assist our ability. If we are unable to resolve the issue end-user by leveraging our contacts with engine and the devices require warranty service, this will be performed by the manufacturerchassis manufacturers and dealers. * 48 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges It is extremely rare that we would need to exchange or returnshave a product returned. Please see If one of our MSPA sewer cleaners was determined to be wrong for full detailsa specific customer need/application, we would work with them to modify or exchange a product for one that would work better. Ultimately, we are all better off if the customer is satisfied with their product - that's what we work toward. * 49 51 Describe any service contract options for the items included in your proposal. Please refer We are not specifically offering service contracts with this proposal. However, most of our dealer offer a variety service contract options and service specials. The offerings can be from full-service turnkey parts and service solutions to specific targeted specials. These are dealer specific. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 52 Describe any performance standards or guarantees that apply to your services To ensure that our products are supported in a timely manner we offer a bumper-to-bumper, 1-year standard warranty (exclusive of wear parts). We have a nation wide/North American service network with all dealer connected via our service network software (providing specific unit service history and service/recall information). We also have a 24-hour hotline to assist both dealers and end-user with diagnosis and troubleshooting information. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Several months after delivery of each new unit we send out a Customer Satisfaction Survey asking for feedback in the areas of product quality, performance, level of satisfaction with their dealer experience and overall product. Any negative mark or comment is recorded and assigned for follow-up. The scores are tallied in the form of a Customer Satisfaction Index (CSI) score. Several quality and service performance measures are tied to the CSI. This helps us understand the voice of the customer and ensures that we are monitoring quality, performance and overall customer satisfaction at the manufacturer level. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment terms are Net established between the Vactor dealer and the Sourcewell member. Generally, this is net 15 or net 30-days. However, our dealers do much of their business municipally and understand that some entities need to apply different payment terms. Most of the time the specific member requirements can be met if within reason. The standard payment terms between our dealer and us is net 30-days. * 51 Do you provide 55 Describe any leasing or financing options available for use by educational or governmental entities. Again, leasing and financing options are determined between the Vactor dealer and the Sourcewell member. All of our dealers offer some type of leasing and/or financing option. This is usually with a third-party that we or they have established relationships with. We often recommend NCL and many of our dealers have an established relationship with NCL and use NCL's Sourcewell contract solution for lease/financing options, especially those options . * 56 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We do not have a standard transaction document that is provided to the end-user/member. Typically, the entity issues a purchase order to make certain acquisitions? Axon does not offer leasing or financing optionsour dealer based on a Sourcewell proposal/quote that is generated through our configurator tool. AlternativelyThe dealer submits the "quote" to us as an order once the member issues a PO. We, Axon offers a provision in its MSPA which allows turn, issue an electronic acknowledgement document to the dealer confirming what was ordered. This is our standard process today, for cancellation by all orders, and Sourcewell orders fit nicely within our existing process. I am including example document in the agency if sufficient funds are not appropriatedupload section. * 52 Briefly describe your proposed order 57 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? The payment process for members is a transaction between Sourcewell member and Vactor dealer. I do not believe P-card transactions are used. We (Vactor) do not accept P-card payments from our dealers. We have no hidden or undisclosed costs. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 58 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We are offering our full-line of sewer cleaners and whether each hydro-excavators. Our pricing model is a 3% discount from list price on all Vactor/TruVac manufactured products (and options) exclusive of chassis and freight (from factory to dealer location) costs. We are also offering the rental of our sewer cleaners and hydro-vacs. Rental rates apply across the US and Canada (or some other entity) will process in Canadian dollars). The rates provided on the rental rate sheets are the Sourcewell Members' purchase ordersmember's price. Axon We will process orders Axon will accept also offer used sewer cleaners and hydro-vacs, primarily from Sourcewell members directlyour rental fleet. These are generally late model year and because of various usage and condition of specific units, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports pricing will be maintained a negotiated and extracted from Salesforce for quarterly reporting agreed to Sourcewellprice between the member and the Vactor dealer. This allows members a method of obtaining quality equipment at a much lower initial acquisition cost. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Warranty's are manufactured by Axon are free from defects in workmanship dependent on product and materials can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestdetails. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Warranty's are outlined in our warranty, which has been included in the uploaded attachmentsdependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for warranty details. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time Warranty's are dependent on product and mileage can vary widely depending on manufacturer and product type. Please reach out to perform your Medline Sales rep for warranty repairsdetails. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Warranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty details. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Warranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to the best of our ability. If we are unable to resolve the issue and the devices require your Medline Sales rep for warranty service, this will be performed by the manufacturerdetails. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsWarranty's are dependent on product and can vary widely depending on manufacturer and product type. Please see our MSPA reach out to your Medline Sales rep for full warranty details. * 49 52 Describe any service contract options for the items included in your proposal. Warranty's are dependent on product and can vary widely depending on manufacturer and product type. Please refer reach out to the included MSPAyour Medline Sales rep for warranty details. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Standard payment terms are Net 30, and we accept ACH, Check or Credit Card. Credit Cards may incur a processing fee of up to 2% * 51 Do you provide 54 Describe any leasing or financing options available for use by educational or governmental entities. Medline typically does not do leasing or financing options, especially those options however we can explore on a case-by-case basis. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). Alternatively, Axon offers Upload a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell sample of each (as described applicable) in the Contract templatedocument upload section of your response. For exampleaccount setup with government entities, indicate whether your dealer network all we need is included in your response a W9 and whether each dealer (or a sales tax exempt form. In some other entity) will process cases, if the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directlyaccount is currently utilizing another GPO we may require a letter of participation, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting formally requesting to Sourcewellswitch GPO affiliation. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in Yes, we offer detailed warranties on each of our products, including lifetime warranties on our EcoWorx tile products. We also provide a workmanship and materials warranty for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour installation services. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes, you must install the product according to instructions and you must maintain the products according to maintenance instructions. These instructions are outlined in available on the website, through the dealer, and through our warranty, which has been included in the uploaded attachmentscustomer service department. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsYes. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyNo. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to We cover the best warranty service for all of our ability. If the products we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturersell. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges If you cancel your running line product prior to shipping, there is no restock or returnscancellation fee. Please see our MSPA for full detailsIf your order has shipped, you will incur restocking and freight fees. For broadloom under 75 feet, the charge is 25% of the invoice plus freight. For broadloom over 75 feet, the charge is 15% of the invoice plus freight. For carpet tile, the charge is 25% plus freight. If we ship products in error or with defective material, your products will be returned at no charge. We will replace your order as soon as possible. If there are special circumstances related to the cancellation, we will work with you to minimize costs. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe are only offering products in this proposal. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedNo. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon We have a comprehensive ordering process for each type of flooring transaction: Material-only orders, Turnkey orders, and Dealer Material-only orders. The process for each of these is as follows: Material ONLY orders Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Xxxx Product, and Adhesive. SIS - creates a proposal and sends it to the customer / end-user for review. If the customer accepts the proposal, the customer will process need to issue a formal purchase order back to SIS. SIS - processes the order and emails customer with stock/backorder information, along with an order confirmation and live order tracking link. Material is shipped to the customer. SIS - Customer is invoiced and pays SIS per the invoice. Turnkey orders Axon Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Xxxx Product, Adhesive. (The Installation vendor can send this as well if they are working directly with the customer) Installation Vendor provides labor quote SIS - creates a turnkey proposal and sent to the Customer / End-user If the customer accepts the proposal, the customer will accept from Sourcewell members directlyneed to issue a formal purchase order back to SIS. SIS - processes the order and emails customer and installer with stock/backorder information, as our distributor network in along with an order confirmation and live order tracking link. Material is shipped out to the United States Installation Vendor or customer. (Depends on storage at the job site) SIS - work order and Canada does not sell our video productscustomer work release forms are sent to installation vendor When the job is completed, the signed work order and customer work release are sent to SIS SIS - pays the installation vendor SIS - send the customer is invoiced and pays SIS per the invoice. Our Order Entry team enters orders into our CRM, SalesforceDealer Material ONLY The dealer sends the customer proposal for material and labor services (if needed). Reports will be maintained and extracted from Salesforce The dealer sends SIS a PO for quarterly "material only" (This is for reporting to Sourcewell) (Dealer must sign a dealer participation agreement, if one is not on file, SIS will provide) Dealer PO must have the following information: - Sourcewell Member number and member name - Xxxx Industries Contract # 121715 SIS processes the order and emails the dealer with stock/backorder information, along with an order confirmation and live order tracking link. Dealer is invoiced for Xxxx material. We have four SIS points of contacts for different regions: - Xxxxxxx Xxxxxx - Southeast, South Central, West Coast, HI & AK o Email: xxxxxxx.xxxxxx@xxxxxxx.xxx o Phone:000-000-0000 - Xxxxx Xxxxxxxxx - North Central, Northeast, and Northwest o Email: xxxxx.xxxxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxxx Xxxxxxx - New York & Florida o Email: xxxxxxx.xxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxx Xxxxxx - Canada o Email: xxxxxx.xxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Yes, we do accept a P-card. There is a fee of 2% * Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We are providing line-item discounts. On our submittal, we show the list price, the discount, and the agency price. We do show the product name and number but not a specific SKU. An SKU would be specific to the color level. *

Line Item Question Response. 43 44 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for Yes, Tiger has a period of one (1) -year from the date of receiptstandard warranty on all products. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined This is listed in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products Tiger Standard Warranty Policy that we are authorized to resell abide by is included in the manufacturer's warranty. Further details can be provided upon request"Warranty " documents area. * 44 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined in no restrictions to any governmental entities. Tiger works directly with our warranty, which has been included in customers to explain the uploaded attachmentswarranty and what it covers at the time of purchase. Tiger Corporation also offers our customers the opportunity to purchase an extended warranty for up to 5 years. * 45 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not Tiger will cover transportation costs on a product needed for repair for the expense of technicians' travel time and mileage to perform warranty repairsfirst 60 days. Limited coverage for 1 year after purchase. If unique circumstances require assistance, Tiger works with our customers in covering this cost on a case-by-case basis. * 46 47 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Every region in North America will be available 24 hours/7 days per week serviced by phone for emergency technical support for any system outagea Tiger Authorized Dealer. Service, and if mutually agreed upon by both partiesas well as warranty repair, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to provided through the agencynearest Tiger Authorized Dealer. * 47 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this All warranties will be performed covered by Tiger Corporation with the manufacturerexception of tractor warranties. As a business partner with New Xxxxxxx, Xxxx Xxxxx, and Case IH tractors, these OEM manufacturers provide warranty and product support for all tractor related repairs. * 48 49 What are your proposed exchange and return programs and policies? Axon does not allow Depending upon the situation the customer will work directly with the Tiger Authorized Dealer for exchanges or returnsand return items. Please see our MSPA Tiger provides a limited number of rebuilt components and Dealers may return parts and whole goods in new and unused condition for full detailscredit. * 49 50 Describe any service contract options for the items included in your proposal. Please refer Tiger offers a one (1) year standard warranty on all products. This factory warranty covers any failure that happens under normal conditions. All Tiger products are eligible to receive an extended warranty, ranging from 1 to 5 years depending upon customer preference. Numerous Tiger dealers will offer service/maintenance programs to the included MSPAend-users depending upon the customer preference. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 51 Describe your payment terms (e.g.and accepted payment methods? Tiger policy allows Net 45 day payment terms. Exceptions can be made to this for special circumstances prior to acceptance of order. Bank Checks, net 10ACH Transfers, net 30)? Payment terms and Wire Transfer are Net 30accepted as payment options. * 51 Do you provide 52 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Tiger Corporation has been working directly with (NCL) Nationals Cooperative Leasing for the last 3 years. When a customer inquires about financing or governmental leases, especially those options that schools and governmental entities may need we refer them to use in order NCL. This relationship has benefited many of our Sourcewell/Tiger customers. NCL sample documents from the Tiger website are uploaded to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated"Additional Documents" folder. * 52 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Membersparticipating entities' purchase orders. Axon Tiger ensures that the ordering process through the Sourcewell Contract is easy and pain-free for the end- user/ customer! Every order will process be sent to Tiger Corporation by either the Tiger dealer, Tiger field manager or purchasing entity through email or fax. All purchase orders Axon will accept from the customer are made out to Tiger Corporation. Tiger verifies every Sourcewell members directlyorder includes the membership number and all appropriate customer information. Next, as the order is checked for accuracy & compatibility. Orders are transferred from the individual Sourcewell specific quote sheets and processed by our distributor network in order fulfillment specialist at our factory. When the United States and Canada does not sell our video products. Our Order Entry team enters orders order is internally entered into our CRMbusiness system, Salesforceit is transitioned into a work order in our company manufacturing software for building that specific product for the customer. Reports will be maintained We create an order code specific to the Sourcewell contract and extracted from Salesforce then enter that information into Tiger's operating business system to assure all orders are tracked accordingly, and quarterly reports are processed in a timely manner for quarterly reporting payment to Sourcewell. *Once the order is placed in the system, our team is able to track from the first entry in our production system to completion and ship date. Xxxxx's accounting team, with direction from Tiger management, will track all Sourcewell orders and accrue the fees accordingly. The accounting office will submit the required quarterly reports. Accuracy in record keeping is a key strength of Tiger's accounting team as we manage 23 state contracts as well as supporting our dealers. Per Company policy the customer cannot be billed until the competed unit is delivered and accepted by the customer. Xxxxx's Authorized Dealer network is educated in the delivery of contract sales and aids in the order processing, delivery, and payment processing, working directly with the customer. In this manner, the customer receives their finished product on time, and Xxxxx maintains accurate records of the complete order fulfillment process. In summary, Xxxxx's goal is to ensure an easy ordering process and a positive customer experience for each Sourcewell member that does business with our company. Tiger will ensure accurate record-keeping for all Sourcewell orders and prompt payment of the contract fee. * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Tiger uses contractual Sourcewell specific quote sheets that make placing an order simple and effective for our customers and dealers. Just type in the quantity of the product you would like, and the form calculates the discount off of list price and tabulates the total at the bottom of the page. We include the warranty paperwork with every order and a copy of the invoice along with instructions to call Tiger Corporation if there are any questions on the purchase or product itself. A sample quote sheet has been uploaded to the "Marketing Plan Documents." * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Tiger currently does not accept P-cards, only because we have not had the need to do so. Tiger can certainly set up and receive P-cards, and would not charge any additional costs to Sourcewell members. Tiger can and routinely accepts wire transfers and ACH payments for ease of conducting business. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Tiger Corporation has a standard list price on all our products. All Sourcewell members will receive an 18% discount on each line item from Tiger List prices. Prices are FOB destination. Tiger Corporation manufactures and sells side and twin rotary mowers, side, twin, rear, and triple flail mowers, boom mowers with reaches from 18 to 30 feet, along with 15 different attachment heads for these boom mowers. Tiger will supply Sourcewell, the Tiger Authorized Dealer, and the Sourcewell member with a Sourcewell specific interactive quote sheet to order products and a copy of the Sourcewell-Tiger Price List. Sourcewell Price List has been uploaded to the "Pricing Documents" folder. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Tiger will offer an 18% discount on all Tiger List prices. A Sourcewell specific interactive quote sheet is provided for ease of ordering. A copy of the complete Sourcewell-Tiger Quote Sheets has been uploaded to the "Additional Documents" folder. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Tiger offers an additional 2% discount on any order with three (3) units or more on the same order. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Tiger will offer cost plus 12% on material costs and any additional labor charges for any ‘sourced', ‘open market' or non-standard options, and any applicable freight costs. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Tiger publishes all costs of acquiring a Tiger product in our list price, minus discount. Tiger does not surprise our customers with hidden costs. Once we are assured we have the right piece of equipment to match our customer's needs, all charges are upfront and shown on our quote sheet. All labor and delivery are included in the sales price. When dealer PDI is required, it is added to the specific quote sheet and the cost is listed on the price list. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All Tiger products on the Sourcewell contract are listed freight, FOB Destination in the continental United States. Ocean freight charges will be added on sales to Alaska and Hawaii and external US territories. These additional freight costs will be listed on the Sourcewell specific quote sheet at the time of sale. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Tiger would quote the products FOB Sioux Falls, SD, and would assist in arranging freight and documentation to Alaska, Hawaii, and any other offshore entity. For orders to Canada, Tiger will quote FOB Sioux Falls and arrange to add any additional surcharges, or customs charges to the bottom of our quote sheet for transparency to our customers. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Tiger coordinates all shipments for its products from our facility in Sioux Falls, SD. Delivery can be made to the nearest dealer location or to the customer's location. If a Tiger Dealer receives the goods, they will prep the equipment for delivery and deliver it to the customer location. If goods are shipped to the customer location, the Tiger dealer will schedule a time and date for product walk-around on the operation and key points on safety and daily maintenance of the Tiger product. We are very flexible in our delivery abilities and can accommodate any customer requirements. * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products Yes, KI’s warranty, which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year runs from the date of receiptmanufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. Axon-manufactured accessories are covered Labor Warranty Further subject to the limitations set forth below, KI warrants that the KI product will be installed in compliance with all manufacturer specifications. If, during the ninety (90) days immediately following initial installation, KI reasonably determines that one or more aspects of the KI product was not installed according to manufacturer specifications, KI shall, at KI’s expense, reinstall the affected components according to manufacturer specifications. KI shall be afforded reasonable access to all components suspected to require reinstallation in order to determine warranty coverage. Claims of alleged faulty installation made to KI outside the aforementioned ninety (90)-day period shall fall outside the scope of this warranty, and KI shall be under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers no obligation to provide any reinstallation services for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestuntimely claims. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions KI’s Lifetime Warranty applies regardless of the number of shifts the product is used each day, unless specified as an exception. All non-lifetime product warranties are outlined in our warranty, which has been included in the uploaded attachmentsa single 8 hour shift per day. * 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties do not cover Yes, KI at its option will either repair or replace the expense defective product with a comparable component or product, or provide a refund of technicians' travel time and mileage the purchase price. KI reserves the right to perform warranty repairsdetermine labor method used during replacement of product. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon KI has the ability to provide a certified technician to perform warranty work in any geographical location. Each Sourcewell Member will be available 24 hours/7 days per week by phone provided detailed information as to how to contact KI or KI’s representative for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty work. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon KI is the manufacturer and will troubleshoot these devices to the best cover all products that are part of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for PPG offers a period limited liability warranty of one (1) year year. For more detail regarding our warranty statement, review attachment in documents section All products must be applied to all label and technical data sheet instructions. Should a warranty claim arise, the local PPG representative will inspect the area for free and work with the Sourcewell member institution to come up with a solution. Reapplication of products, structure damage, moisture intrusion from behind the date of receipt. Axon-manufactured accessories coating, normal fade or mildew growth are not covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's PPG limited liability warranty. Further details can be provided upon request. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments. All products must be applied to all label and technical data sheet instructions * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do Should a warranty claim arise, the local PPG representative will inspect the area for free and work with the Sourcewell member institution to come up with a solution. Reapplication of products, structure damage, moisture intrusion from behind the coating, normal fade or mildew growth are not cover covered by the expense of technicians' travel time and mileage to perform warranty repairsPPG limited liability warranty. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical PPG does not provide repair services we provide support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. assistance with replacement of materials * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon PPG warrants the paint materials we manufacture and will troubleshoot these devices provide support and assistance to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturernon PPG manufactured warranty items. * 48 What are your proposed exchange and return programs and policies? Axon does Standard Return Policy: Non tinted merchandise in good condition is eligible for refund/exchange with original invoice within 60 days. Tinted merchandise cannot allow exchanges or returnsbe returned. Please see our MSPA Special Order merchandise in good condition is eligible for full detailsa 75% refund with original invoice within 60 days. This is due to the special order product (non- PPG manufactured products) providers charge PPG a fee for returning products in good condition within a specific time frame. Qualifying returns will be made in the same form of payment as original purchase. PPG reserves the right to make large cash returns by check within 10 business days. A service fee will be charged on returned checks. * 49 Describe any service contract options for the items included in your proposal. Please refer PPG now offers for Sourcewell Members our PPG Services Program. This program offers the project owner efficiencies in better completing a project. PPG takes on the ownership for providing paint, finding a qualified contractor, overseeing the project and reporting to the included MSPAproject owner. Project owner will only pay one invoice at the completion of the project. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. net 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or PPG may provide financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedterms on large single purchases including equipment. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon PPG currently offers two methods for on-line procurement solutions through our company-operated store network. These are offered in both a hosted as well as punchout e-catalog formats. PPG has e-catalog experience with GSA Advantage, North Carolina E Procurement, SciQuest, TXSmart Buy, Los Angeles, CA eRSP System, ESM and Unimarket. PPG has launched several Sourcewell punchout catalogs through ESM. By implementing the SAP platform across PPG's entire United States manufacturing, distribution, and operation facilities in early July of 2015, PPG can now offer more robust on- line ordering, processing, and invoicing solutions. Currently PPG offers an on- line billing and invoicing solution named eAccount that all company-operated store customers can utilize. PPG's standard procedure is to work directly with the Sourcewell member to determine the best servicing location based on the member's needs. Initial interest from the Sourcewell member will process orders Axon be managed by the BDM to determine the best servicing location. Ultimately, the local PPG representative will accept from be the main contact for the Sourcewell member. This representative will provide immediate customer service needs, offer local technical support, as well as respond to any quote need. This local PPG representative is supported by a local sales manager (“RSM”), zone sales manager, as well as the BDR and BDM. As all Sourcewell members directlyare part of the Sourcewell Corporate Account, PPG provides a National Corporate Account Customer Service Center with a toll-free number (866-298-7245) as well as general email box (xxxxxxxxxxxx@xxx.xxx). The local PPG representative can coordinate any samples, product literature, product quotes, etc. however, our distributor network National Corporate Account Customer Service Center is available as an alternative option to the Sourcewell member. PPG also offers a National Technical Service Center with a toll-free number (800-441-9695) to provide additional technical assistance for the Sourcewell member as needed. PPG can accept orders in a multitude of methods. These include: telephone, fax, email, P.O, and if an institution is utilizing an e-catalog procurement platform; PPG can accept an order via most output transmissions. Most orders begin being processed within one hour after receipt. Should a change order or cancellation be received after the order has begun being processed, and it is a non-tinted product, there will be no charge for the change order or cancellation. If it is a tinted product and the tint process has begun, that product will be need to be invoiced accordingly. Multiple PPG North American production facilities are ISO registered. The majority of the plants registered manufacture industrial related products (Aerospace, Automotive OEM, Automotive Refinish, Industrial Coatings, Packaging Coatings, Protective and Marine Coatings). Within PPG's architectural coatings business, our East Point, GA manufacturing plant in is ISO 9001:2008 certified. * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? We accept P-Card and there is no additional cost to Sourcewell Members. * Table 11: Pricing and Delivery Provide detailed pricing information in the United States questions that follow below. Keep in mind that reasonable price and Canada does not sell product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. PPG proposes to offer a combination pricing scenario to the Sourcewell membership established as a not-to-exceed level. In circumstances where higher quantity purchases are needed, projects are occurring, local competition, etc. are in place, PPG will provide the best value to the Sourcewell member in order to achieve the business. The Retail List prices noted in the documents section are our video productscurrent company-operated store retail pricing structure. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting The pricing portfolio represented in the documents section is equal to Sourcewellor lower than the prior term pricing structure. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in Yes, we offer detailed warranties on each of our products, including lifetime warranties on our EcoWorx tile products. We also provide a workmanship and materials warranty for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour installation services. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes, you must install the product according to instructions and you must maintain the products according to maintenance instructions. These instructions are outlined in available on the website, through the dealer, and through our warranty, which has been included in the uploaded attachmentscustomer service department. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsYes. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyNo. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to We cover the best warranty service for all of our ability. If the products we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturersell. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges If you cancel your running line product prior to shipping, there is no restock or returnscancellation fee. Please see our MSPA for full detailsIf your order has shipped, you will incur restocking and freight fees. For broadloom under 75 feet, the charge is 25% of the invoice plus freight. For broadloom over 75 feet, the charge is 15% of the invoice plus freight. For carpet tile, the charge is 25% plus freight. If we ship products in error or with defective material, your products will be returned at no charge. We will replace your order as soon as possible. If there are special circumstances related to the cancellation, we will work with you to minimize costs. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe are only offering products in this proposal. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedNo. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon We have a comprehensive ordering process for each type of flooring transaction: Material-only orders, Turnkey orders, and Dealer Material-only orders. The process for each of these is as follows: Material ONLY orders Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Shaw Product, and Adhesive. SIS - creates a proposal and sends it to the customer / end-user for review. If the customer accepts the proposal, the customer will process need to issue a formal purchase order back to SIS. SIS - processes the order and emails customer with stock/backorder information, along with an order confirmation and live order tracking link. Material is shipped to the customer. SIS - Customer is invoiced and pays SIS per the invoice. Turnkey orders Axon Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Shaw Product, Adhesive. (The Installation vendor can send this as well if they are working directly with the customer) Installation Vendor provides labor quote SIS - creates a turnkey proposal and sent to the Customer / End-user If the customer accepts the proposal, the customer will accept from Sourcewell members directlyneed to issue a formal purchase order back to SIS. SIS - processes the order and emails customer and installer with stock/backorder information, as our distributor network in along with an order confirmation and live order tracking link. Material is shipped out to the United States Installation Vendor or customer. (Depends on storage at the job site) SIS - work order and Canada does not sell our video productscustomer work release forms are sent to installation vendor When the job is completed, the signed work order and customer work release are sent to SIS SIS - pays the installation vendor SIS - send the customer is invoiced and pays SIS per the invoice. Our Order Entry team enters orders into our CRM, SalesforceDealer Material ONLY The dealer sends the customer proposal for material and labor services (if needed). Reports will be maintained and extracted from Salesforce The dealer sends SIS a PO for quarterly "material only" (This is for reporting to Sourcewell) (Dealer must sign a dealer participation agreement, if one is not on file, SIS will provide) Dealer PO must have the following information: - Sourcewell Member number and member name - Xxxx Industries Contract # 121715 SIS processes the order and emails the dealer with stock/backorder information, along with an order confirmation and live order tracking link. Dealer is invoiced for Shaw material. We have four SIS points of contacts for different regions: - Xxxxxxx Xxxxxx - Southeast, South Central, West Coast, HI & AK o Email: xxxxxxx.xxxxxx@xxxxxxx.xxx o Phone:000-000-0000 - Xxxxx Xxxxxxxxx - North Central, Northeast, and Northwest o Email: xxxxx.xxxxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxxx Xxxxxxx - New York & Florida o Email: xxxxxxx.xxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxx Xxxxxx - Canada o Email: xxxxxx.xxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Yes, we do accept a P-card. There is a fee of 2% * Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We are providing line-item discounts. On our submittal, we show the list price, the discount, and the agency price. We do show the product name and number but not a specific SKU. An SKU would be specific to the color level. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects New Holland Construction and Case Construction covers all products, parts and labor. This is defined in workmanship our Warranty and materials Limitation of Liability agreements for a period of one (1) year from the date of receiptboth brands. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as For Case Construction this is defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestDealer Operating guide. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Both New Holland Construction and Case Construction have items that are outlined in our warrantynot covered such as: • Repairs arising from storage deterioration, which has been included in failure to maintain the uploaded attachmentsequipment, negligence, alteration, improper use of the equipment, collision or other accident, vandalism, or other casualty, or operation beyond rated capacity or specification. • Repairs arising from abuse or neglect, including but not limited to: operation without adequate coolant or lubricants, adjustments to the fuel system outside equipment specifications, over-speeding, improper storage, starting, warm-up, or shutdown practices, incorrect fuel or contaminated fuel, oil or other fluids. • Normal maintenance services, such as engine tune-ups, engine fuel system cleaning, checks, adjustments, shimming, etc. • Replacement of non-defective wear items expected to be replaced during the warranty period, including but not limited to light bulbs, spark plugs, brake or clutch linings, slip clutches, belts, chains, knives, bucket cutting edges and teeth, crawler track pads and track components, crop processing and cutting components, external drive sprockets and chains, soil engaging tools and accessories. For other items please see the Warranty and Limitation of Liability agreements for both brands. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsCase Construction does reimburse on some Heavy Construction products. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Both New Holland Construction and Case Construction dealer network provide technicians for emergency technical support for any system outage, repair and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencynetwork covers the entire of North America. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon We will troubleshoot these devices to cover certain items made by other manufacturers. Certain items are covered by some OEM's such as engines manufactured by Deutz, Kubota, Yanmar, etc. We do not cover warranty for items made by other manufacturers. Coverage detail is provide in the best Warranty and Limitation of our ability. If we are unable to resolve Liability agreement form which the issue and customer signs at the devices require warranty service, this will be performed by the manufacturertime of delivery. * 48 51 What are your proposed exchange and return programs and policies? Axon does CNH Industrial's responsibilities include, but are not allow exchanges or returnslimited to: - Deliver a unit that is free of defects in material and workmanship - Reimburse for costs for repairs that are the result of defects in material and workmanship - Provide warranty payment to dealers per policy in a timely manner - Provide service information to dealers via the Technical Help Desk - Identify product deficiencies and corrective action by Product Improvement Programs - Make determinations of premature wear - Provide operators manuals If for some reason defects/failures arise, CNH Industrial will take corrective action under the warranty policy. Please see our MSPA for full detailsReturns/Exchanges are not allowed. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe do provide services under ProCare Program for Heavy Construction equipment; where a customer receives Extended Warranty coverage, and it includes planned maintenance for 3 years & SiteWatch subscriptions. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? and accepted payment methods. Payment terms are Net 30, after receipt of invoice. Acceptable payment methods would be at the local dealer's discretion, but most would accept cash, ACH, Check and P-Card. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. Financing options and leasing solutions are available from CNH Industrial Capital America LLC. Sourcewell members should contact the local CNH brand construction equipment dealer to see what options are available. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. CNH Industrial will administer a matrix that will be published on our Dealer Portal and/or sent to make certain acquisitions? Axon does not offer leasing or financing optionsour dealers notifying them of the contract period, products awarded, and discounts off list price so they can quote equipment to members. AlternativelyThe sample matrix will be uploaded for your reference. We provide the dealers with a matrix which provides the Sourcewell member with the product, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriateddiscount off list and pricing available to them. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Acceptance would be at the local dealer's discretion. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We are offering discounts off the product category. The total purchase price will include a discount off the list with freight, setup, surcharge, and any other extra costs associated with the final sale on separate line items. CNH Industrial Discounts off List price: Skid Steer Loaders 35% Compact Track Loaders 32% New Holland Tractor Loader Backhoe 35% Case CE Tractor Loader Backhoe 37% Tractor Loader 32% Compact Wheel Loader 32% * Crawler Excavator 32% Rough Terrain Forklifts 32% Compact Dozer Loader 32% Crawler Dozer 37% Heavy Wheel Loader 37% Heavy Excavator 32% Motor Grader 32% Compaction 32% 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. CNH Industrial discounts are off list price ranging from 32% to 37%. * 59 Describe any quantity or volume discounts or rebate programs that you offer. CNH Industrial does not offer any additional discounts currently. Our local dealers are authorized at their discretion to provide additional discounts. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. The proposed pricing for sourced equipment or services will be “open market.” CNH Industrial will provide a quote for each request. Dealers may provide additional discounts at their discretion on the unit in question. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and whether their relationship to the Proposer. Additional cost that maybe associated with each dealer (transaction that dealers may include: -Set-up/pre delivery inspection -Surcharges if applicable -additional manuals -freight -training * 62 If freight, delivery, or some other entity) will process shipping is an additional cost to the Sourcewell Membersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Freight, both from manufacturing facilities, distribution points, or transfers from other dealers' purchase ordersinventory will be added as a separate line item. Axon will process orders Axon will accept from Sourcewell members directlyThis cost is FOB, as our distributor network but CNH Industrial often subsidizes it to remain competitive in the United States marketplace. * 63 Specifically describe freight, shipping, and Canada does not sell our video productsdelivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Our Order Entry team enters orders into our CRM, Salesforce. Reports Shipping and delivery expenses calculation method will be maintained used for offshore delivery as well as Alaska, Hawaii, and extracted Canada. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. We do offer the option for equipment to be coded “will call.” This allows the customer to pick up the equipment from Salesforce for quarterly reporting to Sourcewellthe manufacturing/distribution points. *This can lower the cost of the transaction. * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for YES. CXT provides a period of one (1) year from warranty, on the date building and all of receiptthe components. Axon-If a manufactured accessories are covered under component has a limited ninety-day longer warranty, (ex our interior LED lights have a lifetime vandalism warranty) that warranty from is passed on and honored for the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcustomer. * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsWarranty is for standard use and design loads. We do not warranty against vandalism and acts of God. * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense Warranty covers repair of technicians' travel time and mileage replacement of all items which includes all costs to perform warranty repairswork related to warranty. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageNO, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyall regions are covered. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon All other non-concrete components will troubleshoot these devices carry a one (1) year warranty. Any component that carries a longer manufacturing warranty will be passed on to the best of our ability. If we are unable to resolve the issue customer and the devices require warranty service, this will be performed by the manufacturerhonored. * 48 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges CXT will repair or returns. Please see our MSPA for full detailsreplace all items. * 49 51 Describe any service contract options for the items included in your proposal. Please refer CXT has no service contracts available. The product is extremely durable and requires minimal maintenance. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 52 Describe any performance standards or guarantees that apply to your services All buildings meet ADA, and all local building codes and design criteria. All buildings are required to meet local code inspections. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Our internal metric is customer satisfaction. And we survey to insure that customer is 100% satisfied with the building. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment terms are Net 3030 days after submission of the invoice to the purchaser on approved credit. Wire transfer and check. * 51 Do you provide 55 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. We offer a leasing solution through NCL Government Capital. * 56 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Order process: Order documents received (signed quote or PO, building worksheet, install questionnaire); order processed at CXT (PO verified, drawings generated, questions generated to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows customer); drawings completed by CXT and returned to customer for cancellation by the agency if sufficient funds are not appropriatedapproval; customer approves drawings then CXT generates manufacturing instructions; building is then scheduled for production and delivery. * 52 Briefly describe your proposed order 57 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? No, not at this time. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 58 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video productsdocument upload section of your response. Our Order Entry team enters orders into price on our CRMSourcewell work sheets are the discounted price for members. See file SourcewellPriceSheets.zip Pricing of the building and all options are easily clicked on and added up on our price sheets. The sheets are sent to members with the freight and any optional items requested. The pricing includes the offloading and set up at site. Members have a place to add there member number and a estimated lease rate from NCL is shown. Open market items are also listed in a separate area, Salesforce. Reports will be maintained and extracted from Salesforce along with freight for quarterly reporting to Sourcewellcomplete cost clarity. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship All materials and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories labor are covered under a limited ninety-day warranty from the date of receiptas described in manufacturer Warranty Statements. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. See document: Warranty * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Standard Warranty is subject to one full year or 1,000 hours, whichever comes first as described in Manufacturer Warranty Statements. Extended warranties for parts and/or labor are outlined in our warranty, which has been included in the uploaded attachmentsavailable for a variety of terms and hours. * 45 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our The Standard warranty repair or replacement must be made at the dealer location as described in manufacturer Warranty Statements. Extended warranties do not cover the expense of technicians' and preventative maintenance programs are available that would include some travel time and mileage to perform warranty repairstime. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon We have the facilities and technicians available to perform warranty throughout the entire United States and Canada. Sourcewell entities will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a provided service/warranty repair in our dealer's shops or on the job site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywhen applicable. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Warranties will troubleshoot these devices be passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. * 48 51 What are your proposed exchange and return programs and policies? Axon does Xxxxxxx routinely accepts trade-ins for new equipment. The value for a specific piece can be discussed with a member and their local Vermeer representative. With the warranty we provide combined with a member’s ability to try and/or see a piece of equipment operate in their local area, the need for simply returning or exchanging a product is not allow exchanges or returns. Please see our MSPA for full detailsgenerally applicable to the type of equipment we provide. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAService contracts are available for purchase. It is marketed as Confidence Plus® with standard, base, and premium coverage options. See document: Warranty * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? and accepted payment methods. Payment terms Terms are Net 30. Cash, Credit, or Financing and Leasing available. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. A variety of leasing programs are available. This includes standard leases as well as leases with different purchase options at the end of the term. Purchase Options using predetermined or fair market values can be used to tailor monthly payments to a member’s budget. Rates and terms can vary and be tailored to the members needs and based on their application. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). Alternatively, Axon offers Upload a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell sample of each (as described applicable) in the Contract templatedocument upload section of your response. For exampleTransaction documents will vary by dealer location, indicate whether your dealer network but typically a signed sales order and/or purchase order is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellacceptable. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Warranties are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide those supplied by the manufacturer's warrantyequipment manufacturers. Further details can be provided upon requestGenerally cover parts and labor. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsWarranty will not cover abuse or lack of maintenance. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. Yes * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to We have coverage in the agencyUnited States. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our abilityWe warranty any work we preform. If we are unable to resolve the issue and the devices require warranty service, this will be performed The equipment is covered by the original equipment manufacturer. * 48 51 What are your proposed exchange and return programs and policies? Axon does Special order items are not allow exchanges or returnsreturnable and will not be exchanged. Please see our MSPA If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for full detailsequipment. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Standard payment terms are Net 3030 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to make certain acquisitions? Axon does not offer leasing or financing optionsthe terms and conditions set forth in the Purchase Order. Alternatively, Axon offers a provision in its MSPA which allows for cancellation All quotes submitted by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales Strategic to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports customers will be maintained on a standard Quotation Form and extracted from Salesforce for quarterly reporting will have this statement regarding the Terms of Sale: "This Quote shall be subject to SourcewellTrimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestYes. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsWarranties will be 1 year from completion date of installation. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsYes. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon No. All warranty work will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, corrected in a timely manner in an agreed to time between the participating entity and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. Hi-Lite * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon The Manufacturer will troubleshoot these devices to warranty any defect within the best material. Hi-Lite will warranty the installation and placement of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturermaterial. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow All sales are final once handed off to the customer. There are no returns or exchanges or returns. Please see our MSPA for full detailswith service items. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Hi-Lite Airfield Services, LLC. is prepared to enter a multi-year, multi- mobilization contract with Sourcewell members. This type of contract can be used to manage budgets long term by fixing the included MSPAprice over a longer duration. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms and accepted payment methods. Net 30 from completion or demobilization (e.g., net 10, net 30)? Payment terms are Net 30. on multiple mobilization projects) * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Hi-Lite Airfield Services, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon LLC. does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedfinance terms at this time. * 52 Briefly describe 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your proposed order response. Hi-Lite has successfully used the attached contract template with multiple customers to include the City of Des Moines, IA, Gregg County, TX and the City of Tyler, TX. We will also issue and Proposal to a customer who then issues us a Purchase Order (a sample from Horry County is attached) * 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Hi-Lite Airfield Services LLC. does not accept the P-card procurement and payment process at this time. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video productsdocument upload section of your response. Our Order Entry team enters orders into our CRM, SalesforceHi-Lite's pricing model is a 20% discount discount from typical industry pricing. Reports will be maintained and extracted from Salesforce for quarterly reporting to SourcewellSee the attached price schedule. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants Xxxxx Sports Lighting, LLC will provide all materials and labor to maintain operation of its lighting system to original design criteria for 25 or 10 years. Musco products are guaranteed to perform for the customer as detailed in the Musco Constant 25™ or Musco Constant 10™ documents. Musco shall monitor the performance of the lighting system on/off status, hours of usage, and luminaire outage. If outages that its law enforcement hardware products affect playability are detected, Musco will contact you and proactively dispatch technicians. To assist with the determination of repairs, Musco will utilize the field monitoring system and any information provided by the customer to determine when the usage of the field is materially impacted. From this information, Musco will determine needed repair and/or replacement of Covered Product(s) and parts. Repair will be with Product(s) of like kind and quality. The only requirement Musco has is the customer agrees to check fuses and to replace fuses as needed. Musco provides spare fuses in the lowest alpha- numeric enclosure, which are manufactured is located 10-12 feet above grade and is reachable by Axon are free from defects in workmanship a ladder. Musco will replenish spare fuses as needed. Under the Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program, Musco pays any upfront cost for shipping cost, installation cost, and materials any associated rental equipment cost & disposal cost for the replaced equipment. Musco has a period team of one (1) year from the date 170+ Team Members to ensure fulfillment of receipt. Axon-manufactured accessories are covered under a limited ninety-day our product and services warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's and maintains financial reserves dedicated to support our warranty. There are extended warranties available as defined in the Axon Master Please check out this YouTube video showcasing our Support Services and Purchasing Agreement (MSPA)Warranty. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.)xxxxx://xxx.xxxxxxx.xxx/watch?v=oxH00ofzSJA. Products This link is also included on the uploaded “Musco Solutions and Testimonial videos” document that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requesthas been uploaded. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in There is no hour usage restriction for our warrantyMusco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program, which has been included in but we do ask for expected usage hours to meet design criteria of the uploaded attachmentsproject. * 45 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties do not cover Yes, the expense of technicians' Musco Constant 25™ and Musco Constant 10™ Product Assurance & Warranty Program covers the technicians travel time and mileage to perform any warranty repairs. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Musco will be able to cover all geographic regions of the United States & Canada with our Lighting Services Team that is comprised of 170 Team Members dedicated to operating and maintaining customer lighting around the USA. Regional based service technicians are available 24 hours/7 days per week by phone for emergency technical support for any system outagequick responses. These Team Members are factory-trained and specialize in routine maintenance, repairs, and if mutually agreed upon by both parties, we can provide onsite support for local issuesanalysis of sports lighting systems. Xxxxx’x Warranty Department will make arrangements with the specified project contact to identify & rectify the situation in an appropriate time frame. If needed, Musco has the ability to hire a site visit local electrical contractor to perform any immediate warranty needs. Our Control-Link Central™ service center is deemed necessary due staffed 24/7/365 with Musco employed trained operators (Team Members) who provide scheduling and report assistance, along with one-on-one phone/video training. Proactive testing is done to an issue (i.e. access point failures or accidental cut wires) assure customer’s control systems are operating properly and not an Axon or Axon Evidence issue there may be field operations are constantly monitored. As we have heard several of our customers say, “Musco often is calling me to schedule a charge assessed to the agency. repair before I even know I had a problem.” * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, items included in the scope of Xxxxx sports lighting design, Musco will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require cover warranty service, this will be performed by the manufacturerservice for those items. * 48 51 What are your proposed exchange and return programs and policies? Axon does Due to Xxxxx’x lighting solutions being custom designed, engineered to order we do not allow exchanges have an exchange and return program. Any defective on arrival product or returns. Please see our MSPA for full detailsrepairs are covered by Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Xxxxx Sports Lighting, LLC will provide all materials and labor to maintain operation of its lighting system to original design criteria for 25 or 10 years. Musco products are guaranteed to perform for the included MSPAcustomer as detailed in the Musco Constant 25™ or Musco Constant 10™ documents. Under the Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Xxxxx’x payment terms are Net 30. Payments not paid when due are subject to a carrying charge for each month past due or will be pro-rated for the portion of the month there is an unpaid balance. Carrying charges shall accrue in the amount of one- and one-half percent (1½%) per month of any overdue unpaid balance, or the maximum rate permitted by law, whichever is less. * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Musco Finance™ was established in 2006, especially those options it provides competitive financing solutions that schools enable customers to realize the benefits of Musco products and governmental services. Hundreds of customers have used these solutions to complete their lighting projects. Musco Finance™ has provided budget-accommodating financing for governmental, commercial, and not-for-profit entities throughout the United States of America. The municipal lease-purchase program, offered by Musco Finance™ provides the funding opportunity many public entities need for facility improvements such as sports lighting. The program provides a flexible, cost-effective means of funding essential renovations and, in many areas, may need eliminate much of the time and expense associated with selling bonds for a project. A know set expense can be budgeted annually, freeing you from budget uncertainties and lowering cash flow impact. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Due to make certain acquisitionsXxxxx’x custom designed, engineered to order solutions our documents are tailored to the project and customer needs. Please see attached sample quote and invoice. * 56 Do you accept the P-card procurement and payment process? Axon If so, is there any additional cost to Sourcewell participating entities for using this process? Xxxxx Sports Lighting, LLC currently does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedaccept P-card procurement cards. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Xxxxx Sports Lighting provides a custom designed, engineered to order lighting system, pricing is based per the RFP. This price list should not be considered complete and exhaustive due to the nature of each project being a unique, custom design build situation. Extreme spill and glare concerns, pole locations, and wind zone variance may affect price. RFP quoted pricing is for the most common field designs based on structural code and utilizing IBC 2018, 110 mph, Exposure C. Installations services are available on a per project basis dependent upon Xxxxx’x compliance with state and local licensing requirements. Labor and materials for the complete installation, including foundations, pole erection, trenching, backfill, conduit, wire, electrical distribution and service cabinet(s) and site restoration shall utilize the current RS Means pricing, coefficient and must also include the appropriate City Cost Index. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response and whether represents a percentage discount from MSRP or list, state the percentage or percentage range. The percentage discount from list prices for materials offered under this RFP is 5%. The attached price list already takes into account the 5% discount for the materials. * 59 Describe any quantity or volume discounts or rebate programs that you offer. As Musco is a custom designed, engineered to order lighting system, there is no quantity or volume discounts available. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each dealer (or some other entity) such request. Xxxxx Sports Lighting, LLC will process work with the Sourcewell Members' purchase ordersmember regarding pricing and delivery of any open market, sourced and/or non-standard options which would be desired by the Sourcewell member. Axon Musco and the Sourcewell member will process orders Axon will accept from Sourcewell members directly, as our distributor network agree upon a desired outcome and reflect this in the United States customer quote for use in issuing a purchase order. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and Canada does not sell their relationship to the Proposer. As Musco is a custom designed, engineered to order lighting system, pricing is based per the RFP. The pricing can also include equipment installation. Labor and materials for the complete installation include, foundations, pole erection, trenching, backfill, conduit, wire, electrical distribution and service cabinet(s) and site restoration shall utilize the current RS Means pricing, coefficient and must also include the appropriate City Cost Index. If the construction project requires, Musco offers pre-shipment of the precast concrete bases. The additional cost for the pre-shipment of the precast concrete bases will vary depending on the location of the lighting project. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Xxxxx’x pricing includes delivery within the State of Minnesota to the job site and are for lighting systems materials only. Additional freight cost may be incurred outside the State of Minnesota. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Musco has no specific requirements in regard to Alaska, Hawaii, Canada, or any offshore delivery. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Xxxxx Sports Lighting offers custom designed, engineered to order lighting systems. Products are directly purchased from the company as we have no agents or authorized dealers. When you purchase a Musco Solution, it is delivered from our video productsdedicated transportation company with Xxxxx Lighting signage on the trucks. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. ** Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Warranty and Maintenance processes are manufactured by Axon are free from defects in workmanship as simple as the end user reaching out to the Project Manager at Volatus Aerospace or Volatus USA and materials for a period advising them of one (1) year from the date of receiptissue. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available Volatus will coordinate and facilitate as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleetnecessary, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide have defective or damaged units repaired or replaced by the manufacturer's warranty. Further details can be provided upon requestOEM according to their warranty guidelines. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are Volatus rigorously adheres to the warranty guidelines outlined in our warranty, which has been included in by the uploaded attachmentsOEM. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do For the products where Volatus is not cover the expense of technicians' travel time and mileage to perform OEM, all expenses for warranty repairsrepairs are imposed on the OEM. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed Volatus rigorously adheres to the agencyOEM's warranty guidelines, including the coverage regions. Please note that warranty conditions are different with every OEM. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Volatus is an official distributor which means that products bought from Volatus are fully covered with an OEM warranty. All warranty issues are typically passed on to the best OEMs for other manufacturers' products. At the same time, Warranty and Maintenance processes are as simple as the end user reaching out to the Project Manager at Volatus Aerospace or Volatus USA and advising them of our abilitythe issue. If we Volatus will coordinate as necessary to have defective or damaged units repaired or replaced. Volatus proprietary products are unable to resolve the issue and the devices require warranty service, this will be performed fully covered by the manufacturerVolatus warranty. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full detailsThat depends on the specific products and OEM warranty options. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Typically, a standard warranty covers manufacturing defects and issues caused by manufacturing defects as long as the drone is used within the stipulated guidelines. Each drone's component has its warranty period, ranging from 3 to 12 Months. However, for some products, the included MSPA. coverage can be extended for a specific amount of time for an additional cost e.g. "DJI care refresh." * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Standard payment terms are Net 30NET30, however, we are flexible. We accept most of the payment methods available: Cash. Checks. Debit cards. Credit cards. Mobile payments. Electronic bank transfers. * 51 Do you provide 54 Describe any leasing or financing options, especially those options that schools available for use by educational or governmental entities. We can provide leasing and financing options for educational and governmental entities may need entities. The details of such agreements and the subject of negotiation, but we have a positive experience with leasing and financing programs in Canada and the United States. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). AlternativelyUpload a sample of each (as applicable) in the document upload section of your response. Volatus uses standard practices and procedures with quotes, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedsales orders, and invoices. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? We accept P-card for invoices total amounts below $10,000 * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Volatus Aerospace will provide a product category discount for all training solutions included in this RFP when bundled with an equipment sale. Training product categories are defined as online self-paced, live webinar, and live in-person. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Discounts for each training product category will be applied as follows: Online Self-Paced • 100% discount on online training specific to the purchased equipment item (e.g. if a customer purchases a UAV system, the Volatus Aerospace online training module for that system will be included free of charge with the equipment purchase). • 50% discount on all pilot certification courses when bundled with an equipment purchase totaling more than $500 USD. * Note that when paired with additional in-person flight training and/or a flight review, this discount applies to the online self-paced portion of the training solution only. • 25% discount on all other self-paced online training solutions when bundled with an equipment purchase totaling more than $1500 USD. • Online self-paced certification modules provided free to charge to clients who reserve specialized in-person training sessions. This is done in order to establish a clear baseline of pilot knowledge prior to students arriving at an in-person training session. Live Webinar • 25% discounts on all live webinar training sessions with an equipment purchase of $2000 USD or more. Live In-Person • 20% discounts on all live in-person training for all specialized course modules (i.e.photogrammetry, lidar, aerial inspection, etc.). Note that this discount does not apply to mandatory in-person equipment training. * 59 Describe any quantity or volume discounts or rebate programs that you offer. Quantity or volume discounts are undoubtedly available. However, due to our massive product catalog, the precise discount should be calculated on per project basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Volatus can promptly respond to any quotation request, which is, in our view, the most efficient way of getting up-to-date pricing awareness. Prices for other manufacturers' products can change over time; we are trying to keep our margin at 20% room. However, we are happy to discount the prices whenever possible (products end of life, permission from the OEM, negotiations with the OEM, etc.) * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and whether each dealer (their relationship to the Proposer. Volatus Aerospace requires mandatory online and/or in person training for all listed enterprise UAV platforms that are not supplied DJI or some other entity) will process Autel Robotics products. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in All ground shipping across the United States is free of charge (except for Hawaii and the US territories). All ground shipping in Canada does not sell our video productsis free of charge. Our Order Entry team enters orders into our CRMExpedited shipping costs (e.g. airfreight) are determined on a per order basis and are charged to the customer. * 63 Specifically describe freight, Salesforceshipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Reports We can support Alaska from Canada. Ground shipping is free of charge. We will arrange delivery to Hawaii, the US territories, or any offshore delivery in accordance with client prefererence (Incoterms sea, air, etc.). However, the price will be maintained and extracted from Salesforce for quarterly reporting calculated according to Sourcewellshipping rates privied by the shipping company. ** 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. N/A * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants Spacesaver has an emphasis on customer satisfaction and continuous improvement. The statement of warranty is our continued commitment that its law enforcement hardware products which are manufactured Spacesaver is dedicated to serving our customers. Please reference our attached Statement of Warranty – for full coverage by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended product, as warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide vary by the manufacturer's warranty. Further details can be provided upon requestproduct line. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, The warranty does not apply to any product which has been included subject to misuse, negligence, or accident; has been damaged in the uploaded attachmentsshipment, storage, or installation; has been misapplied, has been modified or repaired by unauthorized persons or has been repaired with non-standard Spacesaver replacement parts. Please reference our attached Statement of Warranty for full details. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Yes, labor is included at no cost to the expense of technicians' travel time and mileage to perform warranty repairsend customer during the first year. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Spacesaver and our Authorized Dealer Network are authorized to sell and provide services in all 50 states, the District of Columbia, Canada and more. Spacesaver is not limited to any geographical area. Participating members will be available 24 hours/7 days per week by phone provided service for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to warranty repair from the agencyauthorized distributor in their geographic area. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to Spacesaver is the best of manufacturer and all products included in our ability. If we are unable to resolve the issue and the devices require warranty service, this proposal will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellcovered. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Construction equipment has basic warranty of 12 months/unlimited hours. The standard warranty general provisions including parts and materials for labor is attached to this RFP submission. Compact construction equipment has a period basic warranty of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request24 months or 2,000hrs whichever occurs first. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in Extended warranty is available as a separate purchase, not on this RFP, through our warranty, which local dealers. Extended warranty has been included in the uploaded attachmentsa year and hour limitation with each purchase. An example is 3 year 5,000hr power train/hydraulics extended warranty option. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do No, TTM is not cover the expense of technicians' travel time and mileage to perform warranty repairscovered within our warranty. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both partiesNo, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) cover the entire U.S. and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada with our dealer network. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we Third party warranties are unable to resolve the issue and the devices require warranty service, this will be performed handled by the manufactureroriginal OEM of that attachment. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges As noted in the standard warranty document, “Xxxx Deere will repair or returns. Please see our MSPA replace, at its option, any parts… of a new Xxxx Deere product that, as delivered to the original retail purchaser(s), are defective in material or workmanship.” See attached standard warranty document for full detailstext explanation. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Xxxx Deere does not offer any service contracts within this RFP. Service contracts and extended warranty options are available for customers from their local dealer and can be quoted to the included MSPAthem at time of purchase. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms and accepted payment methods. JDCRS' only option for payment terms is Net 30 Days for direct sales. Since the majority of our deals are purchased through one of our authorized dealers, there are financing options available (e.g., net 10, net 30)? Payment terms are Net 30JD Financial) that can be negotiated before finalizing the deal. * 51 Do you provide 54 Describe any leasing or financing options available for use by educational or governmental entities. JDCRS (contract vendor) does not play a role in leasing, financing or payment terms other than Net 30 Days. Xxxx Deere Financial offers leasing/financing options. The Xxxx Deere Municipal Lease Purchase Plan is a special low-rate financing plan that is designed to provide flexibility of leasing while building equity toward ownership of the Xxxx Deere equipment. Any state or local government body, especially those or their political subdivisions, having the power to tax may be eligible for the Xxxx Deere Municipal Lease Purchase Plan, subject to approval. Xxxx Deere Financial also offers other leasing and financing options for governmental, educational and non-profit entities, subject to approval. All leasing and financing options are handled through the local dealer and John Deere Financial. The lease/finance provider funds the contract sales invoice within 30 days. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Our Xxxx Deere dealers use approved applications in their business system to make certain acquisitions? Axon does not offer leasing or financing optionsprovide quotes to customers stating the approved contract discount rate. Alternatively, Axon offers The quote contains terms and conditions for the quote and terms for payment when a provision PO is issued. For direct sales through our office similar documentation is used and is available in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriateddocument upload section. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? P-card payments are accepted with a 3% processing fee added to the contract quote. P-card usage is to be made known at time of quote request. Customer PO must cover the added fee. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States document upload section of your response. Each model will have a discount associated to it which applies to all options of that model fully configured, base coded attachments will have a separate discount schedule. Third party attachments (AT and Canada does BYT kits) are not sell part of this RFP proposal and are available for separate purchase by our video productsdealer. Our Order Entry team enters orders into our CRM, SalesforceThe model and discount schedule is attached. Reports Full current price pages will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellsubmitted upon successful award. Any price changes or model updates will be submitted through the PnP process. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) Xxxxxx Lighting LLC offers the industry standard 10 year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's parts warranty. There are extended warranties available as defined in We work through third party agents and integrators that extend this coverage on the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. labor * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsNot applicable. * 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties do not cover Xxxxxx Lighting LLC standard warranty is for material only. If a labor warranty is purchased through a third party this is an optional adder at the expense of technicians' travel time and mileage to perform warranty repairstime. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, Service and if mutually agreed upon by both parties, we can provide onsite support for local issuesrepair is not part of our standard warranty. If a site visit It is deemed necessary due to offered as an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyadditional option. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Third party materials that are part of our proposal are passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does Our products are made to order, we do not allow exchanges or accept returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe offer post installation project management service contracts that cover light level verification and system level health monitoring. These are offered at an additional charge. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 60 - Customers Net 90 - Vendors * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. Not applicable * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' ’ purchase orders. Axon All orders are processed internally through Xxxxxx Lighting LLC. If awarded a Sourcewell contract, we will process orders Axon create promo codes tracking each Sourcewell project and report according to the RFP for all contract applicable projects. We propose to pay 1% of the total purchase order to Sourcewell as part of the contract, we will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellpay this on a per project basis. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Due to the expanse of our product offerings, our warranties offer numerous product specific assurances for the products which are manufactured purchased by Axon are free from our customers. Typically, our warranties offer a common coverage against manufacturer defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under product performance up based on the manufacturer's warranty. There are extended The warranties available as defined in also cover parts and labor within the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers specified time of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcoverage. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in MES will perform the warranty service as an authorized repair center unless our warranty, which vendor has been included specified in the uploaded attachmentswarranty to return the product or products to the OEM's location for repair. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our Most of our warranties do not cover transportation cost or mileage unless there is a gross malfunction or failure of the expense of technicians' travel time product purchased. In these instances, we work with the customer directly to ensure MES can rectify the situation and mileage to perform warranty repairsoffer a solution. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone We do not offer onsite uniform services for emergency technical support the following states: New Hampshire Maine North Dakota Hawaii Warranty is n/a for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencythese areas. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon MES will troubleshoot these devices perform the warranty service as an authorized repair center unless the OEM has specified in the warranty to return the product or products to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerOEM's location for repair. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Goods received damaged or returns. Please see our MSPA for full detailsdefection will be repaired or replaced based on the guidelines and terms of the warranty. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Sewing/Tailoring Embroidery Art Requests/Requirements * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe any performance standards or guarantees that apply to your payment terms services (e.g., net 10, net 30product longevity or wear- resistance)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools MES offers best in class service and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers guarantee of all service work which is supported by a provision in its MSPA which allows for cancellation by warranty of the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellservice completed. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants Xxxxx stands behind our products like no other playground manufacturer. It starts with Xxxxx Built® quality that its law enforcement hardware products is backed by the longest and strongest warranty in the industry – the Xxxxx'x Generations Warranty®. We don't pro- rate your warranty and if a plastic play event needs replacement during the warranty period due to manufacturing defect, we'll replace it for free and give you a brand-new warranty on the part. Xxxxx'x hand-crafted quality also means less maintenance is required, which are manufactured by Axon are free from defects keeps your operating costs low and your playground open for play. The Xxxxx Generations Warranty is the longest and strongest in workmanship the industry and materials shows our commitment to creating spaces that will serve communities for a period of one (1) year from the date of receiptyears to come. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's Labor is not included in Xxxxx'x warranty. There are extended warranties available as defined However, numerous Xxxxx Representatives include a supplemental warranty for labor related to warrant repairs on Xxxxx equipment. Each warranty claim is reviewed on a case by case basis to ensure the full scope of the claim is understood and documented. It is during this review that a decision is made on the cost of labor and if it is to be covered in relation to the Axon Master Services claim. See Xxxxx Warranty and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Shade Systems Warranty attachments * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Our warranty is not prorated and replacement parts covered under that warranty will have their own appropriate, full-length warranty instead of being restricted to the balance of the original warranty period which is based on the date it was shipped by the manufacturer. Furthermore, all parts covered under Xxxxx'x warranty are outlined in our warranty, which has been included in the uploaded attachmentsshipped free of charge. * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and Xxxxx offers a Back-charge/Reimbursement form as needed (which includes mileage to perform warranty repairsreimbursement) for when products are replaced. Every circumstance is handled individually by Customer Service staff and/or Plant Manager. * 46 45 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Xxxxx has Authorized Representatives across the US and Canada that are able to assist with locating qualified installers for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issuesremoval or replacement of parts. If there is a site visit is deemed necessary due territory unrepresented by a Xxxxx Dealer, Xxxxx Corporate will locate a qualified organization to an issue (i.e. access point failures assist with product removal or accidental cut wires) and not an Axon installation. Many of Xxxxx parts can be simply replaced without needing to rely on outside contractors or Axon Evidence issue there may be a charge assessed to the agencyinstallers. * 47 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Xxxxx does not cover warranty service for parts made by other manufacturers. Xxxxx also takes great care in making sure we do not mix and match our parts with other manufacturers on the same piece of play equipment. Installers will, in most cases, work with whatever equipment is on site, even if it is multiple suppliers, however warranty service should be directed to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency original manufacturer if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellat all possible. *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Warranty covers products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receiptparts. Axon-manufactured accessories are covered under a limited ninety-day Detailed warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined information specific to each product offered can be found in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestattached documents. * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments. N/A * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do Warranty does not cover the expense of technicians' travel time and mileage to perform warranty repairsexpense. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyAll geographic regions are covered. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Warranties will troubleshoot these devices be passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. * 48 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsCrafco will only accept the return of products that have been authorized in writing in advance, and proof of purchase is required. Please see our MSPA Not all purchases are returnable. This is a Return Policy for full detailsnon-warranty claims. Refer to the product data sheet for information about warranty and claims for warranty reimbursement. * 49 51 Describe any service contract options for the items included in your proposal. Please refer N/A We do not offer service contracts. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 52 Describe any performance standards or guarantees that apply to your services Crafco warrants that all Crafco products meet applicable ASTM, AASHTO, Federal or State specifications at time of shipment. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) All Crafco Service Centers and distributors work on a first come, first service basis for equipment service. Exceptions are made when an emergency occurs. Crafco is committed to customer satisfaction. We have a policy of addressing any customer issues within 1 business day. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment terms are Net 3030 Days – Credit Card and Wire Transfer. * 51 Do you provide 55 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Sourcewell awarded NCL, especially those options and other agency preferred financing. * 56 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). AlternativelyUpload a sample of each (as applicable) in the document upload section of your response. Per our current Sourcewell Contract, Axon offers a provision attached in its MSPA the Standard Transactions section is the worksheet and quote which allows for cancellation by the agency will be used if sufficient funds are not appropriatedawarded this Sourcewell Contract. * 52 Briefly describe your proposed order 57 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Crafco accepts P-Card procurement and payment process at no additional cost. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 58 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video productsdocument upload section of your response. Our Order Entry team enters orders into our CRM, SalesforceProduct Category Discount. Reports will be maintained and extracted from Salesforce for quarterly reporting to SourcewellPricing lists are attached with related discounts noted. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Yes. Geotab's warranty covers all products which are and parts manufactured by Axon are free from defects in workmanship and materials Geotab. Warranties on labor vary by reseller. Please find attached Geotab End User Agreement - RFP 020221 for a period of one further details on what the warranty covers. Agreement also available online (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPAxxxxx://xx.xxxxxx.xxx/xxxx.html). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in Geotab's warranty does not impose any further restrictions or limitations outside the uploaded attachmentsGeotab End User Agreement. Please find attached Geotab End User Agreement - RFP 020221 for further details on what the warranty covers. Agreement also available online (xxxxx://xx.xxxxxx.xxx/xxxx.html). * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do Geotab does not cover the expense of technicians' travel time and mileage to perform conduct warranty repairs, rather replaces the faulty unit with another working unit [for Geotab Product] or provides credit [for third-party products] depending on the conditions and exclusions found in the Geotab End User Agreement. Please find attached Geotab End User Agreement - RFP 020221. Agreement also available online (xxxxx://xx.xxxxxx.xxx/xxxx.html). Xxxxxx's Resellers perform installations and may charge expenses for travel mileage and labor for their technicians. * 46 45 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Our Resellers have national coverage to ensure Sourcewell members across all regions are supported. In addition, Geotab has an advance replacement program, in North America, for emergency technical support for any system outageall approved in-warranty RMA cases: - Sourcewell participating entities can use the RMA# as Purchase Order to waive shipping and device costs and; - Geotab provides a prepaid return shipping label with each replacement order from the U.S., and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 47 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Based on product warranty cover, the conditions and exclusions found in the Geotab End User Agreement. Please find attached Geotab End User Agreement - RFP 020221. Agreement also available online (xxxxx://xx.xxxxxx.xxx/xxxx.html). Geotab will troubleshoot these devices provide warranty support for third- party products but will not authorize any replacement device. Rather, Geotab will process credit back to the best of our abilityReseller /customer. If we are unable to resolve Credit approval is based on Geotab validating the issue and the devices require warranty servicefailure [rejecting tampering]. For more information, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please please refer to the included MSPA. * Table 10: Payment Terms page 66 and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described page 67 in the Contract template. For exampleMyAdmin User, indicate whether your dealer network is included in your response Policy and whether each dealer Procedures Guide (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellxxxxx://xxxx.xxxxxx.xxx/document/d/1xTkKx- zdd91E8w5pC2pbzCjc-dw1ZvIRWEMdjiyojYI/edit#). *

Line Item Question Response. 43 48 Do your warranties cover all products, parts, and labor? Axon YES Xxxxxx warrants that its law enforcement hardware products which are manufactured by Axon under normal use and with prescribed maintenance, storage, and care, Product(s) are free from defects in material and workmanship for the Warranty Period. The Warranty shall commence on the date that the Product(s) are delivered to Customer and materials shall continue for a period the Warranty Period outlined below 2013/2018 NFPA SCBA unit carries 15 year warranty ▪ 15 years for the carrying system and Harness ▪ 15 years for the 1st & 2nd Stage Reducers ▪ 15 years for the Pneumatic Hoses ▪ 15 years for the Face Mask ▪ 15 years for the Heads-Up Display (HUD) ▪ 15 years for the System Electronics (Sentinel 1500/7000, Electronic Gauge & PASS Alarm) ▪ 15 years for the FPS-COM 5000/7000 Communication System ▪ 15 years for the Lapel Microphone ▪ Compressed Air Cylinders are warranted for the service life set forth in the United States Department of one Transportation (1DOT) year and Transport Canada guidelines * All accessories, complementary products, and spare parts are warranted for ninety (90) days from the date deliverydate; Expendable/disposable/consumable goods are warranted at the time of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized delivery only Refer to resell abide by the manufacturer's warranty. Further details can be provided upon request. attached Warranty document * 44 49 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Warranty applies to product under normal use and following prescribed maintenance, storage and care. All warranty claims are outlined in our warranty, which has been included in the uploaded attachmentssubject to approval by Warranty manager. * 45 50 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time SCBA warranty repairs are typically done in our service centers. Customers pay freight to send items to us, and mileage we pay freight to perform warranty repairsreturn it. * 46 51 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be Anywhere in Canada that our Channel Partners are not available 24 hours/7 days per week by phone or willing to provide service, Draeger can directly facilitate a technician to service the product on-site. Draeger currently services all the remote fly-in communities with fire protection services in Nunavut. This is one of the most remote Fire Services in Canada. Xxxxxxx has maintained the SCBA for emergency technical support these remote communities for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyover 20 years. * 47 52 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of Draeger is only offering products manufactured and branded as Draeger. Everything included in our ability. If we are unable to resolve the issue offer is covered by our service and the devices require warranty service, this will be performed by the manufactureroffering. * 48 53 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsAll Returns are subject to approval. Please see our MSPA for full details. * 49 Describe any service contract options for the Some items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For eligible for return or exchange (for example, indicate whether your dealer network is included in your response and whether each dealer (items with a shelf life, consumables, or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellitems that are customized). *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products See the attached warranty registration information, warranties, and warranty claim information. Warranties cover defects in material and workmanship, which are manufactured by Axon are free from defects in workmanship attributable to the Wheeled Coach brand and materials for a period of one (1) year from the date of receiptarise during normal use and service. Axon-manufactured accessories Other components are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the by their manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestwarranties. * 44 a) Conversion warranty = 12 months / unlimited mileage b) Limited Lifetime Cabinet Construction Warranty = 11 years c) Limited Electrical Warranty = 11 years d) Modular Structure Limited Lifetime Warranty = 15 years e) Body Paint Warranty = 0 / 36 months – 100% coverage 37 / 48 months – 50% coverage 49 / 60 months – 25% coverage 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments. Normal use and service * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our It is listed in our dealer distributor agreements and in our warranties that we do not cover the expense of technicians' travel time and mileage to perform warranty repairsmileage, but we are an ethical manufacturer that will look at all request for reimbursements on a case by case basis and determine what the correct course of action should be and follow through. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. None * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon If the component by another manufacturer has failed within the described conversion warranty, we will troubleshoot these devices to cover the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this . After the expiration of the described conversion warranty then it will be performed by go through the manufacturerOEM. * 48 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full detailsDue to all of the variables that can transpire, the result will have to be determined by a case-by-case basis and choose the correct course of action and follow-through. * 49 51 Describe any service contract options for the items included in your proposal. Please refer Service Contracts may be available by our distributor, which will have to be determined of the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellservices requested. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes, our warranties cover all products, parts and materials for a period of one (1) year from the date of receiptlabor. Axon-manufactured accessories are covered under a limited ninety-day Please refer to our uploaded warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestpolicy. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Our warranties do not impose usage restrictions or other limitations, as long as the product is not misused, abused or used in our warranty, which has been included in the uploaded attachmentsan unsafe manner. * 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties do not cover Yes, provided the expense of technicians' travel time and mileage warranty is deemed to perform warranty repairsbe caused by the manufacturer. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will There are no geographic regions of the US and Canada for which we cannot provide a certified technician to perform warranty repairs. Repairs or replacements would be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to coordinated directly through the agencyfactory. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, Xxxxxx Xxxxxxxx will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require cover warranty service, this will be performed service for items made by the manufacturerother manufacturers. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Merchandise purchased through Xxxxxx Xxxxxxxx may be returned for a refund of the cost of the merchandise on QuickShip product only. No returns are accepted on other products, upholstered furniture or returnscustom products. Please see our MSPA for full detailsProduct must be in sellable condition without damage. A 25% restocking fee will be incurred. Purchaser to pre-pay freight charges upon return. Returns must be initiated within 30 days of receipt. Contact Xxxxxx Xxxxxxxx to receive a Return Goods Authorization (RGA) number and instructions. Credit will be issued after products are received and inspected. Product will be inspected within 5 business days upon return to Xxxxxx Xxxxxxxx. * 49 Describe any service contract options for the items included in your proposal. Please refer to The PHabLAB division offers service contract options beyond the included MSPAoriginal warranty. The PHabLAB Support Contract Renewal is uploaded in the Additional Documents section. * n Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment Our payment terms are Net net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing optionsYes, we do. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. Xxxxxx Xxxxxxxx partners with National Cooperative Leasi example of our Xxxxxx Xxxxxxxx / National Cooperative Leasing Broch * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' ’ purchase orders. Axon Xxxxxx Xxxxxxxx’x dealer network plays an integral role in marketing our current Sourcewell contract by working closely with current and prospective Sourcewell Members, explaining the solutions the contract provides to meet their unique needs. Should Xxxxxx Xxxxxxxx be awarded a contract from this RFP our dealers will continue to play an integral role. We propose to continue to use the order process orders Axon will accept from we are using successfully with our current contract. Contract quotes are prepared by Xxxxxx Xxxxxxxx for Sourcewell members directly, as Members’ specific projects based on the information provided by our distributor network dealers. The dealer who has the relationship with the Sourcewell Member and has “sold” the project through our contract is referenced in the United States body of the contract quote. The Xxxxxx Xxxxxxxx dealer presents the contract quote to the Member and Canada does not sell our video productsreviews it with them. Our Order Entry team enters Should changes be requested, Xxxxxx Xxxxxxxx creates a revised/updated contract quote reflecting the requested changes, which the dealer then presents and reviews with the Sourcewell Member. Purchase orders are issued directly to Xxxxxx Xxxxxxxx by the Sourcewell Member. This process - with the detailed contract quotes being prepared by Xxxxxx Xxxxxxxx, and the purchase orders being issued directly to Xxxxxx Xxxxxxxx – provides Xxxxxx Xxxxxxxx with the detail needed to report quarterly sales to Sourcewell as described in the Contract template. Incoming purchase orders are first reviewed by customer service and then forwarded to Xxxxxx Xxxxxxxx’x contract manager for review and coding. The incoming purchase order is coded as a Sourcewell contract purchase order and is entered into our CRM, Salesforceproduction system accordingly. Reports will be maintained and extracted from Salesforce Monthly reports are generated internally of Sourcewell contract purchase orders that have been invoiced in that specific month. These reports provide the information that is needed for creating the quarterly reporting to Sourcewellcontract sales activity report listed in the Contract template. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from Yes. Our warranties cover all products, parts, and labor for material defects in and factory workmanship and materials for a period of one (1) 1 year from the date time of receiptproduct shipment. Axon-manufactured accessories are covered under Installed products for new construction products provide a limited ninety-day 1 year warranty from the date time of receiptthe project's substantial completion date. Non-Axon manufactured accessories are For most products with warranties beyond 1 year, material defect is covered under for the manufacturer's warranty. There are extended warranties available as defined in remainder of the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestwarranty period. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Our warranties cover many different products. Every product has a warranty restriction for unintended use of the product or damages resulting from vandalism or acts of God. Also, there can be instances in our warranty, which has been included in a warranty is denied based on items that were incorrectly installed by a third party (especially unauthorized 3rd parties). We evaluate each warranty claim and do everything possible to please the uploaded attachmentsend user. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense back charge expenses of technicians' mileage and/or travel time for repairs performed by a third party. We actively evaluate our network's service and mileage installation staffing to perform warranty repairsensure accessible, qualified technician coverage availability as best as possible. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will Our network provides regional technical repair/warranty/service coverage throughout the United States (including locally deployed service in Hawaii) and most major areas of population in Canada, for most technical products. In Alaska and parts of Canada, there can be available 24 hours/7 days per week by phone a longer lead time for emergency technical support for any system outagesetting up a service visit, depending on the scheduling, weather, and if mutually agreed upon by both partiesavailability of the dealer's subcontractors or field crews. Select specialty items or obscure instances related to product or territory may require the deployment of our internal field service team. In rare and extreme cases, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue such as basic repairs/modifications being required on products in far lands (i.e. access point failures eastern countries), our internal field service team has been able to provide phone, web, or accidental cut wiresvideo-based instructional guidance to a technical representative (electrician, mechanic, installation professional, etc.) to make appropriate product corrections. Guided testing procedures are then typically instructed by our team and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repair sign-off is provided by our company in those instances. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Some products in our proposal made by other manufacturers are covered under our own warranties. A few select, installed product warranties are ultimately passed through to the best of our abilityoriginal equipment manufacturer. If we are unable to resolve However, in these instances the issue and the devices require warranty service, this will be repair or modification is typically performed by an authorized third party and associated costs are managed by our company. Our #1 goal is always to make sure the manufacturercustomer's issue is resolved first and foremost. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges All returns must be authorized. All product returns must be accompanied by a “Return Merchandise Authorization” (RMA) number. An RMA number may be received by calling our toll-free phone number before returning any products. Customr is to write the RMA number on product packaging and shipping paperwork. Return to: 000 Xxxxxxx Xxxxx, Xxxxxxxxx, XX 00000. A return must be received within 30 days of RMA issue date. Items returned without defect, in new condition, will be refunded minus shipping costs and a 20% restocking fee. Full credit, including freight if applicable, will be issued for defective or warranty returns. Please see our MSPA Custom manufactured products may not be returned for full detailscredit. * 49 Describe any service contract options for the items included in your proposal. Please refer Our company does not currently offer direct service contracts to our customer base for any of the included MSPAitems in our portfolio. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30Customers may submit purchase orders directly to our company through our customer service department or through their local dealer/distributor in our network. For public agencies, we provide net 30 day payment terms. Large ticket purchases may require a credit application to be completed. In most cases, our dealers will also provide net 30 day terms. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon Our company does not offer currently promote leasing programs or directly provide specific financing options. Alternativelyoptions to schools and governmental agencies, Axon offers although we are familiar with and have seen a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail handful of our customers (i.e. parks and recreations agencies) make purchases with financing through entities such as National Cooperative Leasing that can provide municipal financing to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellpublic agencies. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials We rely on the manufacturer provided warranties for a period of one (1) year from the date of receipteach product. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestThis is per industry norm. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in All products should be used and maintained as per the uploaded attachmentsmanufacturer specified guidelines. Usage outside of those guidelines can certainly limit or void any stated warranties. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover This coverage would be dependent on the expense of technicians' travel time and mileage to perform warranty repairsproduct sold. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon We do not directly employ an equipment service team at Xxxxx. Instead we work with independent service providers in all 50 states, but there will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencygaps in geographic coverage particularly in rural areas. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon As standard practice, we rely on the warranty from the OEM, but we will troubleshoot these devices to the best of our ability. If we are unable to resolve the look at any warranty issue and the devices require warranty service, this will be performed by the manufacturerwork with all parties to come to a fair resolution that satisfies our customer. * 48 51 What are your proposed exchange and return programs and policies? Axon does not At this time PDMA products are non-returnable due to pedigree concerns, but we allow exchanges or returns. Please see our MSPA for full detailsthe return of almost any other sealed, unopened item within 90 days. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAAs we do not employ an equipment service team, we do not currently offer any service contract options. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Our typical payment terms are Net 30NET30 and we accept payment via ccard, check, and wire. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. We are open to considering financing options for large equipment on a case-by-case basis. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). Alternatively, Axon offers Upload a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell sample of each (as described applicable) in the Contract templatedocument upload section of your response. For example, indicate whether your dealer network is included in your response and whether each dealer (We typically accept Purchase Orders as received by our institutional customers as long as they have payment terms specified. We do not need or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept provide a specific format for customers to order from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to SourcewellXxxxx. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Most products which are manufactured by Axon are free from defects in workmanship and materials for have a period warranty of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined year, unless otherwise indicated in the Axon Master Services catalog. Some products have far longer warranties, up to 10 years, as shown in individual product descriptions. Our own brand name – FlagHouse – products have a 2 year warranty with a 110% guarantee whereby the customer will receive a refund of 110% of the item price should it fail within the warranty period. Warranty covers products and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestparts but not labor on all items. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined In general, no restrictions apply, except customers must adhere to any relevant usage information in our warranty, which has been included in the uploaded attachmentsproduct manuals. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do In general, no, but if a product is defective, the customer would not cover the expense be responsible for costs of technicians' travel time and mileage to perform warranty repairsrepair services. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageNo, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due but the restrictions apply to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty coverage in Line Item 43. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices The responsibility for warranty services are typically passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon FlagHouse promises you will be satisfied, or we will refund 100% of your purchase for up to one full year. Our promise extends even further when you buy any FlagHouse-branded products – guaranteed for two years.If the product is returned as a result of an error on FlagHouse part, we will assume all freight costs and arrange pickup for the package being returned. If the customer does not allow exchanges want the item that they ordered, the customer is responsible for the cost of freight back to FlagHouse and for ensuring that the item is repackaged in a suitable container or returnspackaging for shipping, so as not to incur any damage. Please see On receipt, all return items are inspected and processed. Should there be any ambiguity regarding the product status, our MSPA Returns Processing staff will liaise with the customer with a view to reaching a mutually agreeable conclusion. After inspection, customer accounts are credited with the cost of the returned item (less applicable shipping charges as described above, if goods have been returned on our account). The payer may request a credit to stay on the account for full detailsfuture use or a refund check for the amount of the credit. After 30 days, or if the product is not in a saleable condition, we reserve the right to charge up to a 20% restocking fee. * If the customer does not want the item that they ordered, the customer is responsible for the cost of freight back to FlagHouse and for ensuring that the item is repackaged in a suitable container or packaging for shipping, so as not to incur any damage. 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPANone unless specifically noted in our product description or price list. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms Flaghouse offers multiple payment options. Public schools, government agencies, and other credit-worthy institutions qualify for open accounts when using an authorized purchase order. Invoices are payable Net 3030 Days. We also accept payment by check or money order made payable to Flaghouse, Mastercad , Visa, American Express, Discover, Smartpay, or Flaghouse Gift Certificate. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon Flaghouse does not offer have a leasing or financing options. Alternativelyprogram at this time, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedbut will review every situation to provide options and solutions. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon We continually track our performance using the reports listed below against historical data. Should we see an under-performing area of the business, or an issue that inhibits the smooth-running of our business, a remedial action plan is put together to address the problem. We strive to maintain a high standard of performance and therefore track well against our corporate metrics. The reports include: Order Cycle Report – shows length of time orders take from order entry to shipment in each department of the company (order entry/finance/warehouse etc.) Shipping Report – shows accuracy of orders being picked and shipped and highlights any potential problem areas Back-Order Report – shows all orders with back-ordered inventory items and expected delivery dates. Open Dropship Report – shows all outstanding dropship orders and anticipated shipping dates. Vendors are called weekly to review. Returns Analysis – shows reason codes for all returned items triggering quality reviews when same item is returned often, consistent shipping damage, failure before warranty period etc. Quality Assurance Report – investigates and reports on any product for which issues have arisen. Product Complaint Report – an internal report triggered by customer service regarding any potential product issues. Large order review – all orders over $5,000 receive a large order review to ensure that the order is handled with most efficient inventory management and shipping. FlagHouse uses various methods to gauge customer satisfaction, including customer surveys. We will not utilize dealers for a Sourcewell contract. We will utilize a Source Code to capture all orders placed by Sourcewell members under an awarded contract, and report quarterly sales to Sourcewell * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Flaghouse is pleased to offer P-card procurement and payment without additional cost to Sourcewell members. * Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Flaghouse will provide a Catalog and product Group Percentage Discount. Please see our price list with Sourcewell Pricing in the document upload section. * 55 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. For Sourcewell Members in the U.S.: Catalog and Product Group percentage discounts 15% off the current, published list prices of all FlagHouse PE & Rec Catalog products, except: 10% off on the following product groups: Basketball goals, backboards and systems Baseball backstops Volleyball, Game and Tetherball standards and systems Soccer, Field Hockey, Lacrosse goals Tennis standards Archery targets Gymnastics apparatus and shapes Gym mats Billiard, Table Tennis, and Game Tables Weightlifting weights and machines Heart rate monitors, pedometers No discount on the following product groups: CATCH® Program materials Playground and Park structures, benches, tables, surfacing For Sourcewell Members in Canada: Catalog and Product Group percentage discounts 10% off the current, published list prices of all FlagHouse PE & Rec Catalog products, except: No discount on the following product groups: CATCH® Program materials Playground and Park structures, benches, tables, surfacing. * 56 Describe any quantity or volume discounts or rebate programs that you offer. For U.S. Sourcewell Members, we will offer a 2% discount on orders for merchandise totaling $5000 and above. For Canadian members we will offer a 2% discount on orders for merchandise totaling $6500 and above, which factors in the difference in exchange rate. * 57 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. FlagHouse has the ability to special order items for our customers, and we do so in the normal course of business. We will research a customer's request and quote the item for their approval, with a reasonable mark-up above our cost. * 58 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre-delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There may be installation fees on larger products and services. We will always inform the Sourcewell members in advance and provide the actual cost for this particular service. * 59 If freight, delivery, or shipping is an additional cost to the Sourcewell Member, describe in detail the complete freight, shipping, and delivery program. FlagHouse normal shipping option is ground service parcel delivery of the order to the customer's specified shipping address. For delivery within the 48 contiguous states, we add 16% of the merchandise price, or $10 minimum. We add an additional $50 for orders with one or more items that ship by Truck . For delivery outside the 48 states, we will gladly provide you with a quote. Please advise if you require inside or residential delivery, or if your facility does not have a loading dock and you require lift-gate service to receive your shipment. We will provide you with a quote for these services. International customers are responsible for any local taxes, duties and import fees. •If you have any questions, call us! Rush Service Need it fast? Call Customer Service to request our Rush Service. We will process orders Axon will accept from Sourcewell members directlyyour order placed before noon, as our distributor network in Eastern Time, and ship any in- stock items via Overnight or 2-Day Air service for a nominal fee (certain conditions may apply). * We offer the United States options of using the customer's own shipping account, shipping by air, urgent delivery and Canada does not sell our video productsPost where the shipping address is a Post Office box for Sourcewell Canadian customers. In addition, we offer options such as two-man delivery, inside delivery and tail-gate service should such services be required. Note that large orders may also be consolidated on request, or shipped as each section of an order becomes available to ship. Our Order Entry team enters warehouse is divided into zones and orders into are packaged ready for shipment according to the warehouse zone of the content. As such, an order may be delivered with one or several items in one carton, and one or several cartons in one order. In all cases, we endeavour to meet our CRMcustomer's unusual urgent needs, Salesforcedeadlines, preferred shipping methods, use of own carriers and specific delivery requirements at all times. Reports In the past this has resulted in some unusual deliveries by canoe and RCMP plane service 60 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Customers in Alaska, Hawaii and International customers are responsible for any local taxes, duties and import fees. If you have any questions, call us! We will be maintained and extracted submit a quote from Salesforce for quarterly reporting to Sourcewellour logistics department. ** 61 Describe any unique distribution and/or delivery methods or options offered in your proposal. White Glove service where available * Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 42 Do your warranties cover all aII products, parts, and laborIabor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship EV Connect does offer various warranties covering products, parts, and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestIabor through our seIected EVSE manufacturers. * 44 43 Do your warranties impose usage restrictions or other limitations Iimitations that adversely adverseIy affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsNo. * 45 44 Do your warranties cover the expense of technicians' travel traveI time and mileage miIeage to perform warranty repairs? Our Labor warranties through our seIected EVSE manufacturers do not cover the expense of technicians' travel traveI time and mileage miIeage to perform warranty repairs. * 46 45 Are there any geographic regions of the United States or Canada (and Canada, if applicableas appIicabIe) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members wiII SourceweII participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone We have a nationwide agreement with IBEW, as weII as additionaI channeI partners aIIowing us to access any geographic region in the US and Canada. This aIIows EV Connect to provide a certified technician for emergency technical support for warranty repairs at any system outage, Iocation in the US and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 47 Will 46 WiII you cover warranty service for items made by other manufacturers that are part of your proposalproposaI, or are these warranties issues typically typicaIIy passed on to the original originaI equipment manufacturer? Axon will troubleshoot these devices Warranty issues are typicaIIy passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the originaI equipment manufacturer. EV Connect maintains strong communication with our seIected EVSE manufacturers to ensure effective cooperation & efficiency in regard to warranties and necessary repairs. * 48 47 What are your proposed exchange and return programs and policiespoIicies? Axon does not allow exchanges or returnsWarranty and exchange poIicies vary by hardware manufacturer. Please see our MSPA for full detailsHardware vendors incIuded in this submission incIude a mixture of parts-onIy, Iabor, and exchange warranties. * 49 48 Describe any service contract options for the items included incIuded in your proposalproposaI. Labor and parts-onIy warranty options vary by hardware manufacturer. Please refer We've provided pricing on preventative maintenance pIans. * Table 9B: Performance Standards or Guarantees Describe in detaiI your performance standards or guarantees, incIuding conditions and requirements to quaIify, cIaims procedure, and overaII structure. You may upIoad representative sampIes of your performance materiaIs (if appIicabIe) in the document upIoad section of your response in addition to responding to the included MSPAquestions beIow. Line Item Question Response * 49 Describe any performance standards or guarantees that appIy to your services (network uptime, power management, charging capabiIities, etc.) We currentIy have a highIy innovative product roadmap initiative focused on advanced station performance (Project Overwatch), whereby our next generation NOC wiII aIIow for fuII visibiIity on a station's historicaI and reaI-time heaIth, incIuding metrics around uptime, heartbeats, ceIIuIar connectivity, fauIt codes, and number of tickets. It aIso has automated aIerts and deep-Iinking to OCPP Iogs for faster detection and triage. Other roadmap initiatives incIude EVSE manufacturer integration via a dedicated Manufacturer PortaI, enhanced Smart Charging, and other initiatives which wiII continue to maintain EV Connect as the Ieading management pIatform for the EV ecosystem. Our cIoud based pIatform is hosted via Amazon Web Services on redundant servers which provide an uptime of 99.9%. * 50 Describe any service standards or guarantees that appIy to your services (poIicies, metrics, KPIs, etc.) EV Connect's open standards-based management pIatform monitors and reports on key operationaI activities, metrics, and indicators, thereby providing network, host, driver, and utiIity services on a common pIatform. In addition to significantIy increasing uptime performance, maximizing user satisfaction and Iowering time-to- repair, it minimizes the risk of stranded charge station assets which can resuIt from the depIoyment of a cIosed (proprietary) management pIatform, whiIe aIso providing increased future feature fIexibiIity and choice. We send a “heartbeat” signaI every 5 minutes to the station to confirm communication connection, and our cIoud based pIatform is hosted via Amazon Web Services on redundant servers which provide an uptime of 99.9%. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 51 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net generaIIy NET 30. * 51 Do you provide leasing or financing options-45 days, especially those options that schools and governmental entities may need with a 25% hardware deposit required up-front prior to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedshipment. * 52 Briefly Describe any Ieasing or financing options avaiIabIe for use by educationaI or governmentaI entities. We aIso provide an option to site hosts for LeveI 2 chargers caIIed the EV CaaS, or Charging as a Service. Under this option, for a fixed monthIy fee over a 5-year term, EV Connect wiII own and manage the stations at the customer site. For exampIe, the EV CaaS offering starts out at $99/month for a singIe-port LeveI 2 charging station. InstaIIation costs are additionaI. * 53 BriefIy describe your proposed order process. Include IncIude enough detail detaiI to support your ability abiIity to report quarterly sales quarterIy saIes to Sourcewell SourceweII as described in the Contract templatetempIate. For exampleexampIe, indicate whether your dealer deaIer network is included incIuded in your response and whether each dealer deaIer (or some other entity) will wiII process the Sourcewell MembersSourceweII participating entities' purchase orders. Axon will EV Connect processes aII purchase orders directIy through our own internaI CRM (Customer ReIationship Management) pIatform. This process orders Axon will accept normaIIy incIudes two things. 1. A Purchase Order from Sourcewell members directlythe purchasing entity. 2. A signed "SaIes Order" form which acknowIedges the EV Connect Terms & Conditions for use of our software management pIatform. xxxxx://xxx.xxxxxxxxx.xxx/IegaI Our CRM contains aII necessary information incIuding, but Iimited to, order size, totaI doIIar amount, station type, software type, grant/incentive used, instaIIation pricing. This information is stored in our system and compIiant with 2 C.F.R. § 200.333 as our distributor network described in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce Contract tempIate for quarterly reporting to Sourcewella period of 3 years or more. *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes. See uploaded reference document, "TUFM 1050 Limited Product Warranty 1" and materials for a period "Terex Utilities, Terms & Conditions of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon FleetSale, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestU.S". * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions All of our models are outlined in our warrantydesigned with intended use. If damage looks to be outside of normal use/wear and tear, which has been included in communication is started with the customer to come to a resolution. See uploaded attachmentsreference document, "TUFM 1050 Limited Product Warranty 1" and "Terex Utilities, Terms & Conditions of Sale, U.S". * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense Standard warranty coverage includes 90 days of technicians' travel time and mileage to perform warranty repairsmileage, initiating at time of equipment delivery or vehicle in-service. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical Terex has both certified field services technicians and service branches and leverages the field service and branch support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyof our dealer partners. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon See uploaded reference document, "TUFM 1050 Limited Product Warranty 1" and "Terex Utilities, Terms & Conditions of Sale, U.S". For equipment and install related items, Terex will troubleshoot these devices cover the warranty. For chassis related issues, the OEM is responsible to the best of our ability. If we are unable to resolve the issue and the devices require provide warranty service, this will be performed by the manufacturer. * 48 50 What are your proposed exchange and return programs and policies? Axon Terex does not allow accept returns or exchanges or returnsof equipment. Please see our MSPA for full detailsIf a situation arises where a potential issue occurs, the situation will be reviewed and resolved via offering product training, field service, branch service, technical assistance, and will work with the customer on a mutually beneficial solution. * 49 51 Describe any service contract options for the items included in your proposal. Terex proposes a discounted hourly labor rate of services provided by Terex Branch and Field Service Technicians, included as an option in the RFP. Please refer to see the included MSPAuploaded document, "2022 Sourcewell Hourly Labor Rates_". * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 52 Describe your payment terms and accepted payment methods? For Products or Services purchased by Buyer shall be made in accordance with any of the following terms, provided they have been previously arranged with and expressly approved by Seller in writing: (e.g.1) cash in advance; (2) confirmed, irrevocable letter of credit established in such amount and form and at such time and at such bank as shall be approved by Seller in respect of each order; (3) credit account purchases for which payment will be due and payable on net 10thirty (30) day terms, net 30)? Payment plus service and other charges applicable to past due amounts in accordance with Seller's written notices; or (4) other payment arrangements expressly approved by Seller in writing prior to or at the time the order is placed. If any Buyer credit account purchase is not paid in accordance with Seller's credit payment terms, in addition to any other remedies allowed in equity or by law, Seller may refuse to make further shipments without advance payment by Xxxxx. Nothing contained herein shall be construed as requiring Seller to sell any Products or Services to Buyer on credit terms are Net 30at any time, or prohibiting Seller from making any and all credit decisions which it, in its sole discretion, deems appropriate for Seller. Seller may charge interest on all amounts not paid when due and Xxxxx agrees to pay such interest calculated on a daily basis, from the date that payment was due until the Seller receives payment in full, at the rate of 1.5% per month or the maximum rate permitted by applicable law. Seller shall be entitled to an equitable adjustment in the price of Products or Services in order to account for increases in the cost to Seller of labor or materials, or in the event of unanticipated or unforeseen circumstances. * 51 Do you provide 53 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. We offer Finance and Leasing solutions thru our Terex Financial Services. We can provide loans, especially those options fair market value leases, TRAC or Split TRAC Leases, Capital Leases. See uploaded "Financial Solutions" pdf. * 54 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Quote includes a coversheet to make certain acquisitions? Axon does not offer leasing or financing optionsbe executed with signature, date, and total dollar amount. AlternativelyThis quote also includes the terms and conditions. For a new account, Axon offers customers will be required to provide a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedW9 and fill out a Customer Information Form. See uploaded documents, "Cover Sheet Example" and "Terex Utilities, Terms & Conditions of Sale, U.S". * 52 Briefly describe your proposed order 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Terex does accept the P-card procurement and payment process. Include enough detail The Sourcewell participating entity would be subject to support your ability to report quarterly sales to Sourcewell a 2% for most P-Cards, but 3.25% for AmEx. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 56 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States document upload section of your response. See provided pricing sheet for units and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellservice. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are Yes for new manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warrantycommercial modular buildings. There are extended warranties available as defined in the Axon Master Services instances where we would sell a used building as-is and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's with no warranty. Further details can be provided upon request. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which Customer neglect would adversely affect warranty coverage. An example would be that if a customer has been included in given written notice that they need to change the uploaded attachmentsdisposable air filters on HVAC units and a BOXX service technician can see that the filters have never been change and this is why the unit is malfunctioning, this would then be a billable service call and not covered under the manufacturer warranty of the HVAC equipment. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsYes. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyNo. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerYes. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see Well, considering the majority of our MSPA for full detailsproducts are new manufactured code compliant commercial modular buildings that are delivered and require an extensive scope of work to install, there isn't really a return/exchange program. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to BOXX Modular offers, on a case-by-case basis, a service program at additional cost. Items within the included MSPAprogram would include changing HVAC filters, servicing HVAC coils/condensers, proper function of doors/hardware, roof maintenance, etc. Custodial functions are always on the customer. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? and accepted payment methods. Payment terms are Net 30determined on an individual project basis and dictated by our treasury department after a complete credit review on the customer and prior to entering the contract stage. Payment methods accepted are Check or ACH Bank Transfer. * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. BOXX Modular offers building financing and will provide your members with affordable options to meet their budget requirements, especially those options including: • Operating leases offering flexible terms • Purchase • Lease-to-own At the very core of our business strategy, BOXX Modular is a Leasing Company. BOXX offers an Operating Lease (building rental) option to every customer even if they only request an outright purchase price for the project. Specific terms and rates for leasing our buildings is determined by the type of building, length of desired operating lease and credit worthiness. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. There are two sets of documents. One set for Sale transactions and one set for Lease transactions. I have uploaded these blank documents for your review. In either case, there will be a detailed proposal included to make certain acquisitionsoutline project scope of work, approved credit terms, delineation of responsibilities, building specifications, technical clarifications, anticipated project schedule, etc. * 56 Do you accept the P-card procurement and payment process? Axon If so, is there any additional cost to Sourcewell participating entities for using this process? BOXX Modular does not offer leasing or financing options. Alternatively, Axon offers accept the P-card as a provision in its MSPA which allows for cancellation by form of payment due to the agency if sufficient funds are not appropriatedfees associated with transactions. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response proposal. Upload your pricing materials (if applicable) in the document upload section of your response. See uploaded pricing list and whether each dealer (or some other entity) will process the Sourcewell Members' purchase ordersassociated floor plan layouts & specifications for both Classroom and Office product lines. Axon will process orders Axon will accept from Our standardized unit pricing is achieved by offering Sourcewell members directly, as a 10% across the board discount on all our distributor network in the United States products and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellservices. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Yes * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments. Yes * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. Yes * 46 45 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. No * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsN/A. Our work is subject to the client's acceptance. Please see our MSPA If accepted, it is subject to Xxxxx Ranch's industry-leading warranty as the remedy for full detailsany post-installation issues. * 49 48 Describe any service contract options for the items included in your proposal. Please refer We offer comprehensive warranty support for all of our product lines. Additionally, clients may request our maintenance inspection service (in our Ancillary Services Price List) to the included MSPAassess any service or maintenance that may be required. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 49 What are your payment terms (e.g., net 10, net 30)? Payment We tailor our payment terms to the type of project. If simply a purchase of standard equipment, payment terms are Net net 30. If a project is design-build and involves some custom work, we bill on a percentage of completion basis. * 51 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not Xxxxx Ranch will partner with National Cooperative Leasing (NCL) to offer NJPA members a complete suite of finance solutions. NCL is a current NJPA financing contract holder (#011620-NCL) and is an industry expert in municipal financing solutions. NCL will offer leasing terms from 12-120 months on transactions from $5,000.00 and up. Traditional leasing and financing programs will be offered along with programs specifically designed for schools and governmental entities including Tax-Exempt Municipal Leases and a Purchase Order Only program. There is no ownership, common ownership, or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedcontrol between Xxxxx Ranch and NCL. * 52 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Membersparticipating entities' purchase orders. Axon At the appropriate time, Xxxxx Ranch prepares a Sourcewell proposal noting the client's member ID number and Xxxxx Ranch's Sourcewell contract number. The proposal details the scope of work, the price, exclusions and legal terms/conditions. An order is made when the client either signs this proposal or issues a purchase order in their preferred format with our Sourcewell proposal as an exhibit/attachment. When the order is received, it is submitted to our CEO/CFO, Xxxxxxx Xxxxxx, who initiates the administrative process, our VP of Development, Xxxxxxx Xxxx, who updates our SalesForce CRM platform and Xxxx Xxxxx, our Director of Projects, who initiates the fabrication/construction process. Quarterly reports are easily generated with a few button clicks in the SalesForce CRM platform and will process orders Axon include key project details such as client name, location and order value. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? No. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We have provided detailed price lists with SKUs electronically for each product line and all ancillary services. We have also provided detailed product information including technical specifications and warranty. All our above-ground modular ramp systems are branded with the TrueRide name. • SpohnCrete – precast concrete • TrueRide HD Series – galvanized steel structure with Skatelite Pro surface • TrueRide Steel Series – powder-coated steel structure and surface • TrueRide Classic Series – ACQ-treated lumber structure with Skatelite Pro surface • Pump Tracks – precast concrete, cast-in-place concrete, dirt, and asphalt options • Ancillary Services – site preparation, concrete work, shotcrete, site amenities, etc. * We will accept from Sourcewell members directlyapply the NJPA contracting discount to the entire order, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *a lump sum.

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware All of our products which are manufactured by Axon are free from defects in workmanship and materials covered for a period of one (1) year from the date of receipt12 months against defects in materials and workmanship. Axon-manufactured accessories are covered under a limited ninety-day Any warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers claims for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized labor need to resell abide be approved by the manufacturer's warranty. Further details can be provided upon requestVariTech prior to completion. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in No they do not. The only disclaimer here would be that the uploaded attachmentsequipment must be maintained per VariTech's recommendations to apply for warranty consideration. I.e.: End of year maintenance must be performed. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsIf onsite repair is deemed necessary these expenses would be included. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will There are no geographic restrictions. All warranty repairs would be available 24 hours/7 days per week handled by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures the field service team at VariTech Industries or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to one of the agency00 XXXXX Xxxxxxx service centers. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon VariTech will troubleshoot these devices to cover the best of warranty for any other manufacturers' component on our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturersystems. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsIf a product is deemed to be defective, the customer will be given an RMA number to return the defective product. Please see our MSPA Once the defective product is received by VariTech, a new an unused component will be sent out immediately for full detailsreplacement. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAFall start up and spring shut down is available on any of our products. This would include any necessary calibration, tune-ups, and training. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 30 days * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not Yes, we may offer leasing extended terms or financing options. Alternatively, Axon offers early payment discounts that can be negotiated on a provision in its MSPA which allows for cancellation case by the agency if sufficient funds are not appropriatedcase basis. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained loaded into the VariTech Microsoft Dynamics AX ERP under its own label. This will allow VariTech to load all pricing, products, and extracted VariTech/Sourcewell customers to be quoted, tracked, processed, and billed/invoiced all from Salesforce the same software interface. All customer processes will flow through VariTech eliminating the need for other entities to process Sourcewell/Member PO's. Having all this data will ensure the quarterly reporting calls with the Sourcewell will go smooth and the transparency of the business as it relates to Sourcewellthe Sourcewell and the Member contracts is all tracked and managed accordingly. *

Line Item Question Response. 43 48 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes, SportsArt has standard warranties inclusive of parts and materials for a period of one (1) year from the date of receiptlabor. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide This may vary by the manufacturer's warrantyproduct. Further details Our standard warranty includes normal wear and tear as well as wear items. We do have optional extended warranty packages available that can be provided upon requestreviewed as needed. Please see detailed warranty card for specific details: xxxxx://xxxxxxx.xxxxxxxxxxx.xxx/wp- content/uploads/documentation/Cardio%26Strength_Warranty_ENG.pdf * 44 49 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Our product portfolio is very large and encompasses many different markets. Our product warranties are outlined broken down by the category of the product and then the setting it is going in our warrantyto. Overall we offer to this day one of the best, which has been included inclusive warranties, without part limitations and coverage of normal wear and tear items in the uploaded attachmentsindustry. If ever needed we can offer an extended labor or an extended labor and parts warranty should it be desired. * 45 50 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our labor warranties do not cover the expense of technicians' travel time a trip charge and mileage labor rate that is agreed upon with our technicians in order to perform warranty repairssupport our customers. * 46 51 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon SportsArt has a wide reaching network of over 1100 technicians many whom have the ability to cover remote areas. However, in the instance that there is a situation where there is not a tech available we will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed reach out to the agencynext closest tech to make arrangements or work with the customer independently to resolve the issue. * 47 52 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon If the item(s) are on a SportsArt proposal and are a third party item not manufactured by us we will troubleshoot these devices to facilitate the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use necessary arrangements in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video productsassist. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained ultimate goal is to make sure the customer is supported and extracted from Salesforce for quarterly reporting to Sourcewelltaken care of. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are Yes. All parts manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. AxonCives Corporation / Viking-manufactured accessories Cives are covered under by a limited ninety-day warranty from the date of receipt1 year warranty. Non-Axon manufactured accessories Items that we install such as hydraulic systems are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services by their manufacture warranty and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestprocessed through us. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in No our warranty, which has been included in the uploaded attachmentswarranty does not have usage restrictions or other limitations. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do Warranty work is to be performed at our locations whenever possible. In the event that is not cover possible we will dispatch a technician or make arrangements for the expense of technicians' travel time and mileage repair to perform warranty repairsbe done locally. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon We have locations throughout the United States and Canada to provide warranty repair. In the event we are not able to provide local warranty repair arrangements will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for made with a local issues. If a site visit is deemed necessary due truck shop to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to handle the agencyrepair. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If Warranty for items we install and do not manufacture are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerhandled through us. * 48 51 What are your proposed exchange and return programs and policies? Axon does Unused items that were ordered incorrectly by a customer can be returned with a 15% restocking fee. Items that are not allow exchanges correct or returns. Please see our MSPA for full detailsdo not fit can be returned without a fee. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe offer annual maintenance and tune-up options for our snow and ice equipment. These can be purchased in 1 year and 3 year maintenance packages. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms and accepted payment methods. Payment is Net 30 with an account. When a chassis is supplied it is due upon receipt so that the unit can be titled and licensed properly. Credit is extended to all government and educational customers. Purchasing cards are accepted for up to $3,000.00. All other purchases should be made on an account and paid by check or wire transfer. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Leasing and financing options are available through many of our partnering chassis dealership's and partnered Sourcewell contract holders. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (e.g.order forms, net 10terms and conditions, net 30service level agreements, etc.)? Payment . Upload a sample of each (as applicable) in the document upload section of your response. Our standard transaction documents are the initial quote and a sales order for after it has been ordered. Our quotes have the following terms and conditions listed on them. *Quoted price does not include any applicable taxes. *Terms are Due Upon Receipt unless prior credit *Terms for established accounts, NET 30 days *Please note if chassis is furnished, it is as a convenience and terms are Net 30Due on Receipt of Chassis A sample quote and sales order are attached. * 51 56 Do you provide leasing or financing optionsaccept the P-card procurement and payment process? If so, especially those options that schools and governmental is there any additional cost to Sourcewell participating entities may need for using this process? P-card's are accepted for up to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated$3,000.00 without any additional fee. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States document upload section of your response. Line item discounts are used. The attached product offering document shows MSRP and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellhas a list price reflecting the discount. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in Yes, we offer detailed warranties on each of our products, including lifetime warranties on our EcoWorx tile products. We also provide a workmanship and materials warranty for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour installation services. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes, you must install the product according to instructions and you must maintain the products according to maintenance instructions. These instructions are outlined in available on the website, through the dealer, and through our warranty, which has been included in the uploaded attachmentscustomer service department. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsYes. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyNo. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to We cover the best warranty service for all of our ability. If the products we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturersell. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges If you cancel your running line product prior to shipping, there is no restock or returnscancellation fee. Please see our MSPA for full detailsIf your order has shipped, you will incur restocking and freight fees. For broadloom under 75 feet, the charge is 25% of the invoice plus freight. For broadloom over 75 feet, the charge is 15% of the invoice plus freight. For carpet tile, the charge is 25% plus freight. If we ship products in error or with defective material, your products will be returned at no charge. We will replace your order as soon as possible. If there are special circumstances related to the cancellation, we will work with you to minimize costs. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe are only offering products in this proposal. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedNo. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon We have a comprehensive ordering process for each type of flooring transaction: Material-only orders, Turnkey orders, and Dealer Material-only orders. The process for each of these is as follows: Material ONLY orders Customer emails SIS with order request listing: Customer Information, Xxxx to address, Job name, Xxxx Product, and Adhesive. SIS - creates a proposal and sends it to the customer / end-user for review. If the customer accepts the proposal, the customer will process need to issue a formal purchase order back to SIS. SIS - processes the order and emails customer with stock/backorder information, along with an order confirmation and live order tracking link. Material is shipped to the customer. SIS - Customer is invoiced and pays SIS per the invoice. Turnkey orders Axon Customer emails SIS with order request listing: Customer Information, Xxxx to address, Job name, Xxxx Product, Adhesive. (The Installation vendor can send this as well if they are working directly with the customer) Installation Vendor provides labor quote SIS - creates a turnkey proposal and sent to the Customer / End-user If the customer accepts the proposal, the customer will accept from Sourcewell members directlyneed to issue a formal purchase order back to SIS. SIS - processes the order and emails customer and installer with stock/backorder information, as our distributor network in along with an order confirmation and live order tracking link. Material is shipped out to the United States Installation Vendor or customer. (Depends on storage at the job site) SIS - work order and Canada does not sell our video productscustomer work release forms are sent to installation vendor When the job is completed, the signed work order and customer work release are sent to SIS SIS - pays the installation vendor SIS - send the customer is invoiced and pays SIS per the invoice. Our Order Entry team enters orders into our CRM, SalesforceDealer Material ONLY The dealer sends the customer proposal for material and labor services (if needed). Reports will be maintained and extracted from Salesforce The dealer sends SIS a PO for quarterly "material only" (This is for reporting to Sourcewell) (Dealer must sign a dealer participation agreement, if one is not on file, SIS will provide) Dealer PO must have the following information: - Sourcewell Member number and member name - Xxxx Industries Contract # 121715 SIS processes the order and emails the dealer with stock/backorder information, along with an order confirmation and live order tracking link. Dealer is invoiced for Xxxx material. We have four SIS points of contacts for different regions: - Xxxxxxx Xxxxxx - Southeast, South Central, West Coast, HI & AK o Email: xxxxxxx.xxxxxx@xxxxxxx.xxx o Phone:000-000-0000 - Xxxxx Xxxxxxxxx - North Central, Northeast, and Northwest o Email: xxxxx.xxxxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxxx Xxxxxxx - New York & Florida o Email: xxxxxxx.xxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxx Xxxxxx - Canada o Email: xxxxxx.xxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Yes, we do accept a P-card. There is a fee of 2% * Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We are providing line-item discounts. On our submittal, we show the list price, the discount, and the agency price. We do show the product name and number but not a specific SKU. An SKU would be specific to the color level. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from Our warranty cover all parts, products, paint, and freight costs for manufacturers defects across all divisions. Labor would be covered at the dealer's expense per the language in workmanship the contract between the dealer and materials your member for the VersaCourt and Swisstrax divisions if sold through the dealer. If it was a period of one (1) year from DIY or material only sale, labor is not covered. VersaCourt is the date of receipt. Axon-manufactured accessories are covered under only manufacturer to offer a limited ninety-day lifetime warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requeston our outdoor athletic surfaces. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes they do based on the specifications of the product lines and are outlined in our warranty, which has been included in explained on the uploaded attachmentsfront end of the sales cycle. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover If sold through a dealer, this language is typically included in the expense of technicians' travel time agreement and mileage to perform warranty repairscovered by the dealer. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week No there are not geographic restrictions if installed by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures dealer or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyour in house installation teams. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices The Recreational Group would file a claim with the manufacturer for items not made in house and act as a middle man to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturercorrect any issues. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsVersaCourt and Swisstrax offers a 30 day money back guarantee if the customer is unsatisfied with the product within 30 days of delivery. Please see The only expense owed is shipping the product back to our MSPA for full detailsfacility. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPACurrently The Recreational Group does not offer standard service contracts. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Standard terms for all divisions are 50% to get product into production and 50% prior to shipping. Net 30 or Net 60 terms are Net 30offered contingent on a credit application. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. We offer financing through Affirm and Lightstream to residential customers. If awarded the contract we would apply to become a vendor of National Cooperative Leasing to offer this option to your members. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. There are estimates, sales orders, customer approval drawings, CAD drawings, court pictures, shipping information, installation documents, and agreements. All documents would be labeled to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers identify a provision in its MSPA which allows for cancellation by Sourcewell sale so we can track sales and pay the agency if sufficient funds are not appropriatedagreed upon administrative fee quarterly. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, we accept the P-card procurement and payment processing option. There is no additional cost to utilize this payment option. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video productsdocument upload section of your response. Our Order Entry team enters orders into our CRM, Salesforce. Reports Sourcewell price list will offer a ceiling based best value price level that includes shipping and installation services and will be maintained line item discount. Current price lists do not include shipping and extracted from Salesforce for quarterly reporting installation but only the product itself. These pricing levels are not offered to Sourcewellany other organization. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for As SeaWestern is a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered distributor/reseller, warranties fall under the manufacturer's warrantymanufacturers for the specific products as each will have different warranty terms. There are extended SeaWestern warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers all service labor performed to insure a high level of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcustomer support. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyMisuse restrictions would apply. However, which has been included in the uploaded attachmentsSeaWestern advocates for its customers and works with its manufacturer partners on best outcomes. Please see manufacturer's warranties attached under: Warranty Info (Zip Folder) * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our SeaWestern warranties do the service work performed by our service technicians but does not cover provide product warranty which falls under the expense of technicians' manufacturer. Where stated by manufacturer's standard warranty travel time and mileage to perform warranty repairswill be covered. However, this is a rare exception, and typically they are not covered, in such instances the service issue will be handled case by case. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for Based on our current manufacturer territory agreements, SeaWestern does not serve beyond Colorado in the central to eastern regions of United States nor any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issuespart of Canada. If SeaWestern currently provides a site visit is deemed necessary due certified technician to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed perform warranty repairs to the agencyterritories / states we are authorized to sell in based on the manufacturer. SeaWestern conducts in-person business with 11 western states, including Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming. SeaWestern does not directly conduct business in Canada. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon As SeaWestern is an authorized service provider for 3M Xxxxx and Holmatro our certified technicians can carry out manufacturer warranty related service requests. For other products within this scope, SeaWestern will troubleshoot these devices work with our partners to the best of our ability. If we are unable to resolve the issue identify what warranties and the devices require warranty service, this service will be performed by the manufacturerpassed on to them as vendors / manufacturers. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsSeaWestern will except returns of new unused products with original packaging within 30 days of receipt. Please see our MSPA for full detailsCustomized items are nonreturnable. Exchanges are handled on a case-by-case basis. * 49 52 Describe any service contract options for the items included in your proposal. SeaWestern provides several service contract options for the products we offer. For the purpose of this scope, we can provide service plans for Holmatro Rescue Tools that vary from one (1) to five (5) years. Please refer to the included MSPA. see example service contract attached under: Dist & Serv Certs_Agreements_Catalogs_Manuals (Zip Folder) * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g.and accepted payment methods. SeaWestern has Net 30 terms and payment can be remitted by check, net 10ACH, net 30)? Payment terms are Net 30credit card, and wire transfer. * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. For leasing and financing options SeaWestern refers customers entities to: Xxxxx X. Xxxx Vice President & Director of Leasing Community Leasing Partners 000 X. Xxxx Xxxxx Xxxx Xxxxxxxxx, especially those options XX 00000 Division of Community First National Bank – Member FDIC xxxxx://xxx.xxxxxx.xxx P: 888.777.7850 M: 785.313.3154 F: 888.777.7875 E: xxxxxxxxx@xxxxxx.xxx * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. SeaWestern utilizes Quotes, Sales Orders with Standard Terms & Conditions and Service Agreements in connection with an awarded contract. Please see examples attached under: Standard Transaction Documents (Zip Folder) * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to make certain acquisitionsSourcewell participating entities for using this process? Axon does not offer leasing or financing options. Alternatively, Axon offers SeaWestern accepts credit cards and charges a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated3% processing fee on orders over $2,500. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. SeaWestern will provide List/MSRP price sheets from the manufacturers and will provide a discount off of List/MSRP as the Sourcewell price. Please see list pricing and discount attached under: Pricing_ (Zip Folder). * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Pricing will vary depending on the vendor. See attachment titled "Sourcewell Discount Structure" for a breakdown of the discounts offered. * 59 Describe any quantity or volume discounts or rebate programs that you offer. SeaWestern provides our best pricing based on overall business and whether cost structures. Any additional volume discounts would be based on promotional pricing on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each dealer (such request. For customer entities requesting “open market” or some “non- standard,” “sourced” products or related services not found on contract, a SeaWestern quote will be supplied upon request. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. When applicable SeaWestern provides product in-service training at no cost. For the acquisition of 3M Xxxxx products there are no additional charges. For the acquisition of other entity) will process related products within this scope there may be additional setup fees which varies depending on the type of product and equipment to be connected and location of setup. The customer entity is responsible for delivery receipt of equipment its final placement, and any associated electrical supply & hook up necessary. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video Direct to customer dropship freight is included at no additional charge for 3M Xxxxx products. Our Order Entry team enters orders into our CRMFor all other products and equipment freight is quoted on a case-by- case basis dependent on location and customer requested accommodation. Approximate best method shipping costs are determined by utilizing associated carrier freight calculators and are listed separately on associated quotes. * 63 Specifically describe freight, Salesforceshipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Reports will be maintained For 3M/Xxxxx products freight is included at no additional charge to Alaska. We do not currently sell to Hawaii or Canada. For all other products and extracted from Salesforce for quarterly reporting equipment freight is quoted on a case-by- case basis to SourcewellAlaska (remote locations). *We do not currently sell to Hawaii or Canada. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. SeaWestern has four (4) brick and mortar locations across the western states, that include Kirkland, WA; Portland, OR; Las Vegas, NV; and Denver, CO; that carry varying degrees of inventory to help minimize turnaround time and associated costs. SeaWestern works with a number of national, regional and local carriers to facilitate the best low-cost option based on capacity and location service. As SeaWestern Sales reps frequent departments to provide a high level of service we are often able to hand deliver products to further mitigate costs to the customer. * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement T2 warranty specific terms differ slightly by product line, the standard warranty documents for our Pay Station solution; PARCS Xxxxx hardware products which and software; our Flex Permits and Enforcement solution; and the UPsafety CityCite Permits and Enforcement solution are manufactured by Axon are free from defects included in workmanship and materials for a period the supplemental information in the document section of the RFP response. Pay Stations – one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties Standard warranty is return and repair of any defective parts. Upgrades available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's advanced exchange warranty. Further details can Software and firmware are included in warranty coverage. PARCS – one year warranty. Standard warranty is return and repair of any defective parts. Field technicians will be provided upon requestdispatched for cash handling units that require onsite support. Software and firmware are included in warranty coverage. Flex Permits and Enforcement – one year warranty. Standard warranty is return and repair of any defective hardware parts. Software and firmware are included in warranty coverage. UPsafety – one year hardware warranty. Standard warranty is return and repair of any defective parts. Extended warranty packages and special coverage including Preventative Maintenance are available at an additional charge. Warranty * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions T2 Warranties include standard exceptions for coverage, including: o Negligence, mis-use or vandalism o Damage from extreme weather conditions o Unauthorized modifications of products o Pay Station batteries, paper and cleaning supplies o PARCS batteries, locks and keys are outlined in our warranty, which has been included in the uploaded attachments. limited to a 30 day replacement warranty * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our The T2 standard warranties do not cover parts, software and firmware, so the expense of technicians' a technician is not included. For optional service packages that include labor – travel time and mileage to perform warranty repairswould be included in those optional services. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week The T2 Pay Station product line support model is a return and repair or advanced exchange parts warranty, along maintenance coverage for all software elements. Local Pay Station resellers can provide additional on-site maintenance services if required by phone for emergency customers. T2 uses a mix of employee field based technicians and technology implementation partners to support our PARCS product line where on-site technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyrequired. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon T2 will troubleshoot these devices provide warranty service coverage for products that we sell to the best of our abilitycustomers, including select items that are made by other manufacturers. If we are unable to resolve include the issue and product on our quote, then we will provide the devices require warranty service, this will be performed by the manufacturer. coverage * 48 50 What are your proposed exchange and return programs and policies? Axon does T2 uses a Returns Material Authorization (RMA) authorization process to track all customer returns and subsequent shipment of repaired parts to customers. The customer is responsible for freight to T2; T2 covers the freight for the repaired part back to the customer. For Advanced Replacement service, the customer is charged for the part if the designated defective part is not allow exchanges or returnsreturned to T2 within 30 days. Please see Additional details are included in the Warranty and Support documents in the supplemental information portion of our MSPA for full detailsRFP response. * 49 51 Describe any service contract options for the items included in your proposal. Please refer T2 offers a variety of warranty programs for customers to best match their support requirements. In addition to standard return and repair parts warranty, we offer upgrades to return and repair service, as well as options for Preventative Maintenance and other supplemental support services. Additional details are included in the Warranty and Support documents in the supplemental information portion of our RFP response. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. Line Item Question Response * 52 Describe any performance standards or guarantees that apply to your services T2's suite of cloud-based software solutions are housed in a highly secure data center environment with superior reliability and scalability to ensure maximum availability for our customers. Please see the document “Benefits of Hosting” to review the key attributes of our hosting environment. T2 manages the complexity of security, availability and redundancy, and an automatically update your system environment as new versions of our applications with new capabilities become available. All of our T2 solutions are PCI DSS certified, and T2 systems is listed as a PCI DSS Level 1 Service Provider, keeping up with the latest requirements from a data security perspective. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) In the supplemental warranty and service information, T2 has included MSPAour Support Service level agreement which provides details on our incident priority categorization and response targets by severity level. In that same section, we have provided the details of our secure, scalable, reliable cloud environment that has provided an average solution up-time in excess of 99.99% over the last trailing 12 months. Internally we have a culture of continuous improvement and use a variety of metrics on project delivery effectiveness, sales coverage, win rate and close rate, market penetration, service delivery, support issue resolution, including automated resolution, etc. to help us manage our key process to drive increasing value for our customers. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment T2's standard payment terms are Net 30net 30 days, and we accept ACH and EFT transactions, physical checks via lockbox and credit card payments, which are subject to a 2.5% fee. * 51 Do you provide 55 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. T2 works with Fleetwood Finance Leasing, especially those LLC to provide leasing services for our customers. Fleetwood Finance Leasing has extensive experience in the government and education services and can provide leasing options for all T2 solutions, allowing participating entities to conserve capital and match project costs with revenue over the life of a parking technology implementation. * 56 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. T2's most common transaction document is the quote form, which details the specific product-code level configuration that the customer is purchasing. These T2 quote documents are typically what our customers use to make certain acquisitions? Axon does not offer leasing or financing optionscreate their internal PO's where required, and automatically drive T2 project invoicing. AlternativelyExamples of T2 quote documents are included in the supplemental information with this RFP response, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedaddition to our Warranty and Maintenance programs and Service Level Agreement document. T2 will work with Sourcewell participating entities to create transaction documents that meet their requirements and can work with customer contract and PO documents as applicable. * 52 Briefly describe your proposed order 57 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? T2 accepts credit cards, including P-cards subject to a 2.5% transaction fee. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 58 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States document upload section of your response. T2's pricing model for Sourcewell participating entities is designed to provide preferential market-based pricing for each T2 solution offered, and Canada does not sell to provide Sourcewell program entities additional financial incentives as they add more T2 solutions. We have established discounted pricing by solution category and all of the SKU's in the solution category would be eligible for that discount. We have provided the detailed SKU (product code) level pricing lists in our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained supplemental document section and extracted from Salesforce for quarterly reporting to Sourcewellhave also provided a summary of the overall pricing structure by solution. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants The ACG Warranty covers the original purchaser of the Trailer that its law enforcement hardware products which are manufactured by Axon are free from the Manufacturer shall repair any defects in relating to materials or workmanship and materials for attributable to the Manufacturer. Also, many of our components carry a period separate warranty their respective manufacturer. The most common example is axles and tires, but their are other components as well and depends on how the trailer was configurated and what optional items may have been added. A sample of one our warranty (1via our Owners Manual) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined is included in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestthis RFQ uploaded documents. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes, there are outlined exclusions and they are detailed in our warrantyWarranty Program found in our Owner's Manual. Some restrictions include misuse/misapplication, which has been included in the uploaded attachmentslack of routine maintenance, environmental/road hazards, and acts of God. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties We do not use technicians but use our dealer network and our manufacturing plant for repairs which does NOT cover the expense of technicians' travel time or mileage. On rare occasions, we may send repair personnel to an end-users location, but that is usually a last resort and mileage to perform warranty repairsat the sole discretion of ACG. The purchaser does have certain obligations and those obligations are also detailed in the Warranty Program found in the Owner's Manual. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageIf an authorized ACG dealer is not in the area of a Sourcewell member, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there 3rd party repair facility may be utilized or repairs may be made at an ACG manufacturing facility. These exceptions are at the sole discretion of ACG. Our Warranty Department would facilitate the logistics of finding a charge assessed to suitable service/repair facility in the agencyevent of a warrantable repair. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices No, we only warranty materials and workmanship attributable to ACG. As noted above, 3rd party components are covered separately, not by ACG. However, our warranty department routinely work with end users to facilitate the best of our ability. If we are unable to resolve warranty process with the issue and the devices require warranty service, this will be performed by the manufacturer3rd party supplier. * 48 51 What are your proposed exchange and return programs and policies? Axon does We do not allow exchanges exchange or returns. Please see return, our MSPA for full detailssole obligation is to repair any defects in materials or workmanship made by ACG as explained in our Warranty Program. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. N/A * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms and accepted payment methods. Cash, check, ACH, credit card (e.g., net 10, net 30)? processing fees may be imposed for credit card sales) Payment terms are Net 30may vary by dealer. * 51 Do you provide 54 Describe any leasing or financing options available for use by educational or governmental entities. Financing is available through Sheffield Financial and Synchrony Financial. Some restrictions may apply. Individual dealers may offer other financing options, especially those options . No leasing programs available. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. A professional quote will be provided detailing the standard features, optional items, and package upgrades. The total trailer selling price will be clearly stated showing the Sourcewell discounted pricing. Depending on which channel we use, there will most likely will be some kind of freight/delivery charge. If the order is complex and requires a CAD print, the member will need to make certain acquisitions? Axon does not offer leasing or financing optionsapprove and sign-off on the print. AlternativelyOnce the order is entered into ACG's system, Axon offers an order acknowledgement will be provided. Lastly, dealer will provide a provision paid invoice (format will vary by dealer) including any state sales documents. (forms vary by state) The final document packet will include a Manufacturers Certificate Origin and any required documents for the Sourcewell member to properly register their trailer in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedtheir respective state. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Possible, we would need more information. Not familiar with this payment option. Most dealers can accept major credit cards. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Pricing represents a 12% discount off MSRP of the Total Trailer Selling Price. "Total Trailer Selling Price" includes base model price, any requested upgrades including custom options and packages. Pricing will vary by manufacturing facility (we have regional pricing), but regardless of manufacturing location, Sourcewell members will get the 12% discount off MSRP for that specific region. -Total Trailer Selling Price does NOT include freight (FOB factory) and applicable taxes. Freight is a separate charge. Tax is based on state of trailer registration and may or may not be collected at the time of sale as dictated by state law. Any Sourcewell member claiming a sales tax exceptions will need to provide proper documentation. See attached spreadsheet for Model Price details by region. Included in this proposal (see uploaded documents) is a comprehensive model pricing list showing MSRP and Sourcewell member's 12% discount off MSRP. ACG offers a wide range of options and packages. An itemized pricing list of options and packages is also included. Any option and/or package is considered part of the Total Trailer Selling Price and will receive the 12% discount off MSRP. Models/Options/Packages availability vary by manufacturing facility. Option/Package availability vary by model. (Not all Options/Packages are available on all models.) * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Percentage discount off MSRP: 12% discount from MSRP * 59 Describe any quantity or volume discounts or rebate programs that you offer. Additional 2% off total MSRP (14% total) for volume orders over $150,000 or 20 trailers. All trailers must be from a single Sourcewell member and whether all trailers ordered at the same time. Larger volume commitments will receive special consideration with potentially greater discounts. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. American Cargo Group will NOT offer "Sourced" product/services. We have an extensive list of custom options and package upgrades that will meet the vast majority of your members trailering needs. ACG will only offer those options/packages. However, some of our dealers offer aftermarket upfitting. The price for "sourced" options will be negotiated between the selling dealer (or some other entity) will process and the Sourcewell Members' purchase ordersmember. Axon American Cargo Group will only facilitate the process orders Axon will accept from by referring the Sourcewell members directly, as our distributor network member to an appropriate dealer that offer sourced products/services. Sourced services may or may not include a discount and any discount is at the sole discretion of the selling dealer. * 61 Identify any element of the total cost of acquisition that is NOT included in the United States pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There may be a Administration Fee not to exceed $150 which includes a temporary License Plate/Tag and standard UPS delivery of trailer sales paperwork (Example Manufacturers Certificate of Origin, Invoice, Tax forms, etc.) This cost will be imposed by the selling dealer. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All listed trailer pricing does NOT include freight/shipping charges. Delivery/Shipping is an additional charge. All pricing is FOB manufacturing facility. In almost all cases, there will be some sort of additional freight/delivery charge. ACG does not have a set freight program. Instead, ACG works with a number of independent freight/shipping companies. Freight/shipping charges can vary widely based on cost of fuel, distance and shipping method (i.e., single pull vs. on a load). ACG and/or dealer will arrange delivery to whatever location the Sourcewell Member requires. This may include a nearby dealer or In some cases the trailer can be shipped directly to their business location. The only manufacturing facility that allows customer pickup is the Xxxxx Cargo Elkhart facility and in such cases must be sold through our UltraLav Mobile Restroom division (i.e., direct sale.) NO customer pickups are allowed at our other ACG facilities. Freight/Shipping will be clearly indicated as a separate line item in any quote/invoice. The Sourcewell member discount does NOT apply to shipping/freight charges. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. ACG currently ships to Alaska, Hawaii, and Canada does not sell our video productsand foresee no issues arranging shipping/freight to those locations. Our Order Entry team enters orders into our CRMRegarding offshore delivery, SalesforceACG will arrange delivery of the trailer to the appropriate shipping dock. Reports Sourcewell member will be maintained responsible for arranging container and extracted from Salesforce overseas shipping arrangements. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Each of our manufacturing locations has a dedicated Shipping Coordinator. Each Shipping Coordinator has an extensive list of independent Freight Service Companies at their disposal. Trailer delivery can be via “load” (more than one trailer) normally on a wedge style trailer or as a “single pull” normally necessary for quarterly reporting to Sourcewelllarger trailers. ** Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware DeBourgh warranties cover all products which are manufactured by Axon are free from defects DeBourgh for the lifetime of the product in workmanship in the location of its original installation. The warranty does not cover parts and materials for a period of one (1) year from the date of receipt. Axon-products not manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's by DeBourgh, such as locks or benches, as they have their own, separate warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers A representative sample of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour limited lifetime warranty is attached. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined no limit restrictions as long as the lockers are in our warrantytheir original place of installation and with the original owner. Not covered is damage due to deliberate destruction, which has been included in the uploaded attachmentsvandalism, damage done through shipping or damage resulting from faulty installation. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairsYes. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week DeBourgh has the ability to provide a certified technician to perform warranty repairs across North America. Because DeBourgh lockers have such a low lifecycle cost, warranty issues are very rare. Sourcewell members in North America are serviced by phone for emergency technical support for any system outageour dealer network, authorized representatives, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencypartners. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Warranties for items such as locks and benches have their own warranties and are such passed on to the best customer. Although this is the case, DeBourgh handles the warranty requests from the customer typically for ease of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerprocessing. * 48 What are your proposed exchange and return programs and policies? Axon does Lockers may not allow exchanges or returns. Please see our MSPA be returned, as they are often custom-built, however, in some circumstances a limited number of non-painted replacement parts and benches/pedestals may be returned for full detailsa 25% restocking fee. * 49 Describe any service contract options for the items included in your proposal. Please refer Pursuant to the our lifetime limited warranty, no service contracts are necessary as service is included MSPAas needed, which is rare. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon DeBourgh will work with any national cooperative leasing program. DeBourgh does not offer it's own financing or leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedprogram. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon Typically, a DeBourgh dealer will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports request pricing for a project that will be maintained utilizing Sourcewell at the customer's request. DeBourgh provides a price to the dealer, who is responsible for installation and extracted project management services. The proposal is tagged in DeBourgh's CRM ensuring it is followed as a Sourcewell project from Salesforce start to finish. DeBourgh also provides, sometimes with the customer's direct input, the Sourcewell threshold cap price. The customer usually requests a letter from the dealer and DeBourgh an authorization to execute the contract on behalf of DeBourgh. Once DeBourgh has supplied this letter, the customer issues a purchase order to the dealer for quarterly the entire project. That PO is given to DeBourgh to ensure the agreed-to price is compliant with the established threshold cap price. The customer's PO is used to process the reporting to Sourcewell, where DeBourgh remits the 2% administrative fee on a monthly or quarterly basis. The Sourcewell tag is followed all the way through order processing and project management to ensure a project does not ship without proper processing of the Sourcewell fee. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free Pasco acts as a pass-through for the manufacturers warranty, and does not add or subtract from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requesttheir coverage or terms. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our Pasco acts as a pass-through for the manufacturers warranty, which has been included in the uploaded attachmentsand does not add or subtract from their coverage or terms. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do Pasco acts as a pass-through for the manufacturers warranty, and does not cover the expense of technicians' travel time and mileage to perform warranty repairsadd or subtract from their coverage or terms. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Pasco acts as a pass-through for emergency technical support for any system outagethe manufacturers warranty, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures does not add or accidental cut wires) and not an Axon subtract from their coverage or Axon Evidence issue there may be a charge assessed to the agencyterms. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to Pasco acts as a pass-through for the best of our ability. If we are unable to resolve the issue manufacturers warranty, and the devices require warranty service, this will be performed by the manufacturerdoes not add or subtract from their coverage or terms. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow Pasco coordinates with the purchasing entity and manufacturer in order to execute exchanges or and returns. Please see our MSPA , acting as a pass-through for full detailsany cost incursion. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. N/A * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. Pasco's standard terms are Net 30, with payment via Cash, Check, or ACH. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. Xxxxx works with third party leasing and financing companies at the request of the purchasing entity. Pasco does not direcly finance or lease equipment. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). AlternativelyUpload a sample of each (as applicable) in the document upload section of your response. Pasco has a new customer setup form, Axon offers a provision attached in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedsubmission documents. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Pasco accepts P-card procurement and payments, but the discount pricing offered on the submitted contract is cash discounted. Pasco assesses a convenience fee of approximately 4% on card transactions, reflective of prevailing processing fees. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does document upload section of your response. Pasco is providing a discount from list pricing model. Manufacturers are enumerated in the proposal on a per- manufacturer basis. Individual items are not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellexpressed unless noted. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes, all products, labor and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories equipment are covered under a limited ninetywith pre-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestapproval. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined in our warrantylimit restrictions, dependent on the product type and component failure. Please see attached Terms & Conditions which has been included in includes the uploaded attachmentswarranty terms by product. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Travel mileage is covered on warranty repairs for the expense of technicians' travel time Industrial Products. Tree Care products are towable units and mileage need to perform warranty repairsbe serviced at the local dealership. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon There is no region of the United States that Morbark cannot provide service. Our extensive dealer network will be available 24 hours/7 days per week handling repairs, but if there is an area not represented by phone for emergency technical support for any system outagea dealer, a certified Morbark service technician will be able to service those customers. Dealer service technicians are factory trained and if mutually agreed upon certified by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyMorbark. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Purchased component warranties will troubleshoot these devices follow the manufacturer's warranty guidelines. Morbark will support the claim filing to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerpurchase component supplier. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsNew replacement component coverage is determined by the failure analysis of the item. Please see our MSPA for full detailsAll components required to be shipped back to Morbark must be shipped prepaid. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to Extended manufacturer or engine warranties may be available for additional charge, depending on the included MSPAproduct. These options are discussed at the time of quoting the products. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g.and accepted payment methods. Net 30 day terms will automatically be applied for all municipalities, net 10and those members not considered a municipality will be asked to submit a credit application to obtain Net 30 day terms. ACH, net 30)? Payment terms Wire, or mailed check are Net 30all acceptable payment methods. * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Morbark will finance for any Net 30 sales. If leasing is a good option for the member, especially those options we will work with NCL Government Capital. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. 'Sourcewell Quote' which will include: Member's contact and address information, Sourcewell contract and Membership ID#, Terms(Net 30), Quote No, Quote Date, Lead Time, Delivery Instructions (freight terms), SKU of the product, model year, model name, standard specs, options- if selected, configured total based on approved Sourcewell pricing, additional line items such as freight, PDI, material surcharge and quote validity. If a purchase order is provided by the member, we will review to make certain acquisitions? Axon approve their terms and conditions. If the member does not offer leasing or financing options. Alternativelyhave the means to provide a purchase order, Axon offers they will be offered a provision 'Buying Agreement with Terms & Conditions' attached to the relevant quote, which will need executed and returned in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedlieu of a purchase order. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? No. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The Sourcewell discount is a % off MSRP, for the base machine and all possible options. In the included price books you will see MSRP $, Sourcewell $ and a SKU for each product. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Morbark Industrial, Rayco Forestry, Xxxxx Xxxxx = 10% Morbark and whether Rayco Tree Care, Boxer = 13.5% * 59 Describe any quantity or volume discounts or rebate programs that you offer. This would be reviewed on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. All standard products, and options, are included in our submitted price books. Electric powered machines (non-standard) are quoted by request and with same discount for that product line and will be submitted for approval by Sourcewell as needed. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Currently we still have a material surcharge in effect on all of our whole goods (equipment). These are individual charges based on model/engine, due to the increase in cost of supplies. The material surcharges are listed as a separate tab "Pricing Details" within the price books, and are quoted as a separate line item. Freight will be estimated at the time of quoting and added as an additional line item. Pre-Delivery Inspection (PDI) or Delivery charges from dealerships will be added as separate line items. Extended warranties or Service Maintenance packages requested by the member, would also be separate line items. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Upon quoting a Sourcewell member, the Governmental Sales Rep. will acquire a freight quote from our in-house logistics team. This amount will be added to the quote as a separate line item and hold as long as the quote is valid (30days-standard). Once the purchase order is received that freight amount is locked in place as long as no other changes are made to order/delivery. If the equipment is shipping first to a dealership (typical for Morbark and Rayco Tree Care products so PDI can be performed), the dealer may add a 'Delivery' charge, which would be added as a separate line item. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The process for quoting and charging freight and delivery to members in AK, HI or CAN would be the same as our standard process above in #62. The only difference would be if there was a separate charge for ocean freight vs. road freight the member could see both listed. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Xxxxxxx's Industrial Products (recycling) will ship directly to the member from the factory, or in cases of the dealer having inventory of the requested model/build would ship from the dealer to member. In these cases, the quoted freight terms will be FOB-Shipping Point. However, we may approve other terms if requested. Morbark & Rayco Tree Care, Rayco Forestry, Xxxxx Xxxxx, and Boxer - typically will ship from our dealer's inventory or first to our dealer for all pre-delivery inspection (PDI) to be completed before it arrives to the member. The dealer will then delivery to the member, and in this case the quoted freight terms will be FOB-Destination. Morbark and its dealers are flexible in meeting the member's requests for delivery. There has been some cases where the member has chosen to pick up from the local dealer (freight terms: customer pick up), this may be done to save on delivery charges or some for other entity) will process the Sourcewell Members' purchase ordersreasons. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network * Table 12: Pricing Offered Line Item The Pricing Offered in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *this Proposal is: * Comments

Line Item Question Response. 43 47 Do your warranties cover all products, parts, and labor? Axon Lion takes pride in providing an exceptionally comprehensive warranty program for all of our vehicles, including the High-Voltage Battery System. A thorough overview of our warranty program and our claims procedure can be found below. Lion limited warranty covers the repair or replacement, at the sole discretion of The Lion Electric Co., Inc. (hereinafter “Lion”), of any part in your new Lion vehicle for which there appears to be a material or manufacture defect in routine use, maintenance and service conditions during the limited warranty period, subject to the restrictions and exclusions stipulated in the “Exclusion” section. Please refer to the attachment Lion Limited Warranty developed for Sourcewell for Lion Limited Warranty on our proposed vehicles. The Lion Electric Co. (“Lion”) also warrants to the original purchaser that its law enforcement hardware products which are manufactured by Axon are High-Voltage Battery System (“Battery”) will be free from material defects in material and workmanship under normal use and materials for a period of one (1) year from when properly serviced. Lion agrees to repair or replace defective parts at no additional cost to the date of receiptpurchaser subject to the terms and conditions set forth herein. Axon-manufactured accessories are covered under This is a limited ninetywarranty subject to the terms and conditions stated in the Standard Limited Warranty for the High-day Voltage Battery System, and subject to compliance in all respects with the approved use conditions set forth at the bottom of the Standard Limited Warranty. Lion's Standard Limited Battery System Warranty (“Warranty”) applies to the internal Battery components listed the warranty. The Warranty covers 100% of the parts and labor reimbursement (if applicable in accordance with the terms of this Warranty and the purchase agreement). Please refer to the attachment Lion Limited Warranty developed for Sourcewell for Lion Standard Limited Warranty for the High-Voltage Battery System. Additionally, Lion provides the flexibility of acquiring extended warranties for select components of our electric school buses. Sourcewell members can choose between 1, 3, or 5-year extended warranty from the date of receipt. Non-Axon manufactured accessories are covered under options, tailored to the manufacturer's warrantyextended warranty program. There are extended warranties available as defined For further details, kindly refer to the attachment Lion Limited Warranty developed for Sourcewell. Claims procedure The Lion Limited Warranty, applicable to school buses, shuttles, and trucks, entails a claim procedure that necessitates adherence to specific steps for warranty claims. To initiate a Lion Warranty Claim, owners must follow the prescribed procedure detailed in the Axon Master Services Lion Limited Warranty, including submitting a completed form with photos, supporting documents, and Purchasing Agreement (MSPA)vehicle on-board computer data to xxxxxxxx.xxxxxxxx@xxxxxxxxxxxxxxx.xxx. NONIn cases of malfunctions, immediate notification to the Service and Warranty Departments is essential, accompanied by a request for technical support via the Lion website. Repair or replacement of a major component under warranty requires prior authorization from Lion's Service Department, failure of which may result in non-AXON MANUFACTURED PRODUCTS For some solutions we coverage. Furthermore, detailed estimates from third-party repairers, along with pre- and post-repair documentation, are authorized resellers of hardware (Cradlepoint routers required for Axon Fleetauthorization, Axis cameras with the owner retaining all replaced parts for Axon Interviewthree months after the warranty claim date. Submissions for refunds through the Lion Warranty are reviewed within 30 days, etc.). Products that we but warranty approval and authorization are authorized to resell abide by contingent on repairs being in accordance with the original equipment manufacturer's warranty. Further details can be provided upon requestspecifications. * 44 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Our warranties have limitations and exclusions that are outlined detailed in our warranty, Lion Limited Warranty and in our Lion Standard Limited Warranty for the High- Voltage Battery System which has been included are provided in the uploaded attachmentsattachment Lion Limited Warranty developed for Sourcewell. Xxxx is delighted to provide Sourcewell members with an extra year of warranty at no cost, showcasing both our dedication to delivering the utmost reliability and our commitment to delivering unparalleled service within the market. * 45 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our While our warranties do not cover the expense of for technicians' travel time and mileage to perform warranty repairsrepair, most warranty work can be performed remotely. In cases where on-site support is needed, a travel cost policy has been established and is shared with customers to inform them of the billable amounts in any case. The costs are reasonable and help keep expenses low for customers to ensure a positive customer experience. * 46 50 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be Lion's Mobile Technical Support Team, a network of EV experts qualified to provide in-person and remote technical assistance to all Lion customers, is available 24 hours/7 days per week by phone regardless of vehicle location. Our zero-emission vehicles have remote access capabilities and onboard components that allow for emergency technical support for any system outageeasy troubleshooting and free software updates. This technology enables the BrightSquad not only to diagnose, but to solve issues remotely, significantly reducing costly vehicle downtime. The BrightSquad can also travel to customer sites directly to perform in-person maintenance, service, and if mutually agreed upon warranty work. Lion's BrightSquad is equipped with tools and parts sourced at any of our Experience Centers across Canada and in the US. If Lion does not have an Experience Center near a customer's site, Lion will work with local third- party service providers to reduce any vehicle downtime caused by both partiesvehicle maintenance or service. For example, we can provide onsite support for work with local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) air conditioning repair shops and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyvehicle body shops when needed. * 47 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Yes, in addition to the best of our abilitylimited warranty offered by Lion, original component manufacturers may offer their own warranties. If we are unable The warranty on parts and components for products manufactured by parties other than Lion, is limited to resolve the issue warranty provided by their respective manufacturers and administered by Lion. It is recommended that the devices require warranty service, this will be performed by buyer read the manufacturer's warranty coverage for an original component. * 48 52 What are your proposed exchange and return programs and policies? Axon does As per our warranty, when applicable, defective parts or vehicles will be repaired or replaced. We do not allow exchanges or returns. Please see our MSPA for full detailsoffer a return program. * 49 53 Describe any service contract options for the items included in your proposal. Please refer An investment in a Lion electric vehicle is not just an investment in long- term zero-emission fleet goals, it is also an investment in your staff's education and professional development as they learn to operate and maintain your new electric vehicles. Xxxx has a robust team of highly qualified experts who are equipped with the included MSPAtraining, knowledge, and skills to answer all questions that your staff may have about their Lion vehicles. With Lion's unwavering commitment to customer satisfaction, we ensure that each client receives continuous assistance throughout their vehicle's entire lifespan, regardless of warranty status. Our comprehensive service agreements not only provide exceptional maintenance support but also empower customers to optimize the longevity and performance of their buses. At Lion, we prioritize our customers' satisfaction. As part of our commitment to excellence, we offer a comprehensive warranty package to each customer upon the delivery of their buses. This all-inclusive package contains detailed information on warranty claim procedures, parts ordering forms, and technical assistance protocols. Additionally, we go the extra mile by providing extensive training to our customers' technicians, ensuring they are well-versed in following the warranty procedures and seamlessly completing the entire warranty claim process. To ensure that we consistently deliver the highest standard of service, we conduct customer satisfaction surveys after each service event. These surveys serve as valuable feedback channels, allowing our customers to share their experiences regarding our technicians' work, our responsiveness, and the overall quality of our services. We recognize the significance of leveraging customer insights to continually enhance our offerings. By actively listening to our customers and implementing their feedback, we have been able to make significant improvements in both the quality of our vehicles and the efficiency of our warranty program. At Lion, our dedication to service goes above and beyond the warranty period. We firmly believe in sustaining exceptional customer support even after the warranty has expired. Our expert support teams are readily available, providing remote and onsite assistance for all buses, ensuring that your fleet continues to operate seamlessly. Rest assured, Xxxx remains committed to delivering unparalleled after-market service, all while prioritizing the sustainability of our solutions for your business. Lion's all-encompassing service agreements provide Sourcewell members with absolute confidence in handling maintenance and repairs for their electric buses. Our commitment to their success is evident in the tailored service options, precisely designed to meet their unique needs and maintain their fleet in top-notch condition. For Sourcewell members with in-house technicians, we offer exclusive in-house repair agreements and personalized training programs, tailored to their requirements. Moreover, Xxxx extends a follow-up training program catering to new technicians or drivers joining their fleet, ensuring a seamless transition and continuous excellence in operations. Lion provides continuous assistance to every customer, ensuring uninterrupted fleet maintenance throughout the entire lifespan of their electric bus, even beyond the warranty period. Our ultimate objective is to create a positive, productive, and enriching customer experience that spans the entire journey of owning an electric bus. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g.and accepted payment methods. Upon delivery of the vehicle, net 10, net 30)? Payment terms are Net 3030 days. Any other payment term requested by Sourcewell members must be pre-approved by our finance department beforehand. * 51 Do you provide 55 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Lion's industry-leading experience deploying all-electric medium- and heavy-duty vehicles has allowed us to create our next game- changing service for our customers: LionCapital Solutions. Through LionCapital Solutions, especially those options we provide innovative, flexible, and all-inclusive financing solutions tailored specifically to our clients' needs and their Lion zero-emission vehicles. In the electric vehicle industry, where financing can mean the difference between a single deployed zero-emission bus or an entire electrified fleet, LionCapital Solutions stands out as the most effective financial resource for Lion's clients. ü Financing specifically designed for Lion customers and their Lion vehicles. ü Can eliminate the upfront capital requirement to transition to zero emission vehicles and result in a favorable total cost of ownership from day one. ü Flexible and complementary solutions, including financing for charging infrastructure. ü Simplified process: Xxxx manages the entire financing lifecycle, from start to finish. LionCapital Solutions is uniquely positioned to provide our customers with a financing service that schools is designed for the medium- and governmental entities may need heavy-duty electric vehicle market. Our all-in-one solution can be customized to fit any client profile, from a small EV deployment to fleetwide electrification, and offers financial tools designed to optimize our customers' total cost of ownership. LionCapital Solutions hosts a full menu of financial services, including loans, leases, and monetization of carbon credits in states/provinces where such markets are established. * 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. All Sourcewell purchases will utilize our standard Lion quote form, which includes all the information needed to make certain acquisitions? Axon does not offer leasing or financing complete the transaction, including purchase specifications, billing and delivery information, contact information of the seller and purchaser, discounts, taxes, and vehicle specifications, as well as warranty options. Alternatively, Axon offers Additional paperwork may be required on a provision in its MSPA which allows for cancellation by state-by-state basis or if the agency if sufficient funds are not appropriatedpurchaser is planning to leverage available grant funding. A sample quote has been uploaded as a supplemental document to give customers an idea of what their quote will look like. * 52 Briefly describe your proposed order 57 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Lion accepts payments in the form of checks and direct deposits. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 58 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Due to the array of floor plan options, passenger capacities, and whether battery ranges available, the base price listed for each dealer (or some other entity) will process school bus reflects the minimum range. Lion takes pride in offering comprehensive solutions for Sourcewell members. Therefore, it is essential for customers to engage with our sales representatives to determine the most suitable configuration for their requirements. Customers are encouraged to specify their association with our company through the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directlyRFP contract, as this will grant them access to customized pricing for this agreement. Lion acknowledges the significance of delivering turnkey solutions to Sourcewell's clientele and will achieve this by gaining an understanding of each customer's specifications. We are committed to offering tailor-made turnkey solutions that align with their specific needs, prerequisites, routes, and required ranges. It's worth noting that the versatility of electric buses necessitates meticulous upfront planning due to the varying range options within each platform. Lion's commitment is to accommodate diverse specification requests from customers, ensuring that the electrification of transportation continues to effectively meet the demands of customers across North America Within our distributor network vehicle SKU, you will find Lion's vehicle models along with essential components, including equipment, kWh specifications, and other significant options necessary for a complete turnkey solution. These are thoughtfully detailed separately in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to SourcewellSourcewell - Lion Options Price list. *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship All materials and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories labor are covered under a limited ninety-day warranty from the date of receiptas described in manufacturer Warranty Statements. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. See document: Warranty * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Standard Warranty is subject to one full year or 1,000 hours, whichever comes first as described in Manufacturer Warranty Statements. Extended warranties for parts and/or labor are outlined in our warranty, which has been included in the uploaded attachmentsavailable for a variety of terms and hours. * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our The Standard warranty repair or replacement must be made at the dealer location as described in manufacturer Warranty Statements. Extended warranties do not cover the expense of technicians' and preventative maintenance programs are available that would include some travel time and mileage to perform warranty repairstime. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon We have the facilities and technicians available to perform warranty throughout the entire United States and Canada. Sourcewell entities will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a provided service/warranty repair in our dealer's shops or on the job site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywhen applicable. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Warranties will troubleshoot these devices be passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. * 48 50 What are your proposed exchange and return programs and policies? Axon does Xxxxxxx routinely accepts trade-ins for new equipment. The value for a specific piece can be discussed with a member and their local Vermeer representative. With the warranty we provide combined with a member's ability to try and/or see a piece of equipment operate in their local area, the need for simply returning or exchanging a product is not allow exchanges or returns. Please see our MSPA for full detailsgenerally applicable to the type of equipment we deliver. * 49 51 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAService contracts are available for purchase. It is marketed as Confidence Plus® with standard, base, and premium coverage options. See document: Warranty * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 52 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment terms Terms are Net 30. Cash, Credit, Financing and Leasing. * 51 Do you provide 53 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. A variety of leasing programs are available. This includes standard leases as well as leases with different purchase options at the end of the term. Purchase Options using predetermined or fair market values can be used to tailor monthly payments to a member's budget. Rates and terms can vary and be tailored to the members needs and based on their application. * 54 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). AlternativelyUpload a sample of each (as applicable) in the document upload section of your response. Transaction documents will vary by dealer location, Axon offers but typically a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedsigned sales order and/or purchase order is acceptable. * 52 Briefly describe your proposed order 55 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? If the P-card is associated with one of the major charge card issuers, then the P-card can be used for parts and service at multiple dealerships. Standard card issuer fees apply. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Xxxxxxx is offering percentage discounts from our stated list prices. For the equipment in the Public Utility Equipment RFP, the discounts are up to 14%. There is a pricing list included with the RFP that incorporates the appropriate and stated discount for each unit and options for each model. The price list utilizes model numbers and sales codes rather than SKU numbers. A Freight Matrix is included with our pricing files. The Freight Matrix is broken out by Zone and Machine for each Vermeer product. The Freight Matrix shows the maximum amount that can be charged to a Sourcewell member. In most cases the location allows the freight to be much lower than is listed on the matrix. In order to determine total price, the Vermeer dealer will utilize the discounted list price on the price list and the freight matrix. By supplying both product price and freight as part of the “contract price”, the member will be able to have full assurance of contracted pricing eliminating all the potential “gray area” for the Purchasing Officer. We will continue to work with Sourcewell to refine this method if needed. See document: Pricing and Delivery * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. For equipment related to this RFP, discount is up to 14%. It is important to note that Vermeer utilizes one pricing system which is not inflated. Vermeer does not have a separate list price which includes higher prices for government entities or for discounting purposes. We have used the same process for establishing list prices for many decades. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Our dealership network have the authority to consider volume discounts, member loyalty and may offer additional discounts at their discretion. Please contact the appropriate Vermeer Dealer or the Vermeer Corporate Accounts Department to discuss. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced goods will be provided through the Vermeer dealership with the following pricing maximums: Cost Plus up to 18% trailers Cost Plus up to 35% all other items * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Equipment Parts-Vermeer Corporation at 0000 Xxxxxxx Xxxx Xxxx xx Xxxxx, Xxxx is the sole source manufacturer of Vermeer Genuine Parts. The Vermeer dealership network is the sole source distributor for genuine Vermeer parts that are recommended for use on all equipment. The pricing should not exceed the suggested list price. There are some specific local and state taxes that might be included in the acquisition price from the dealer. A few examples are the following: RDO Pacific in Oregon has a state privilege tax of 0.5% on all towable equipment RDO Vermeer Pacific in California, which is part of the Vermeer dealership network includes the following additional charges: CARB registration fee for any unit with a 50 hp engine and over. CARB is California Air Resources Board. This is government mandated. The dealership begins the registration process as soon as they can because the machine must sit until the registration process is complete or there is risk of being issued a citation. Tire tax of $1.75 per tire. This is required for anything with tires. Registration fee for units that must be licensed and plated. This is done as a courtesy to the customer. If a customer prefers to take responsibility for this on their own, then the dealer network does not charge a registration fee. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. We have provided a freight matrix which includes any applicable freight and dealer prep costs. We included a maximum freight rate to provide the Sourcewell member with a check point and a not to exceed amount. The total price for each piece of equipment is determined by using the discounted model price in conjunction with the zone based freight matrix. Delivery is included in your response this total price for each unit. * 62 Specifically describe freight, shipping, and whether each dealer (delivery terms or some other entity) will process the Sourcewell Members' purchase ordersprograms available for Alaska, Hawaii, Canada, or any offshore delivery. Axon will process orders Axon will accept from Sourcewell members directlyWe have Vermeer dealerships covering Alaska, Hawaii, Canada, as well as throughout the globe. The Vermeer dealer works with Vermeer Corporation's logistics team to ship the product from the manufacturing plant to their location. The dealer then preps and delivers the equipment to the customer. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Due to the nature of our distributor product and business model, Xxxxxxx is set up to distribute and deliver through the Vermeer dealership network. The service, longevity, and expertise of this dealership network in along with the United States and Canada relationship with Vermeer Corporation is what makes it a unique distribution channel. Having a zoned freight matrix is something Vermeer does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce specific for quarterly reporting to Sourcewell. ** Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants Our products carry an industry-leading warranty package that its law enforcement hardware products which are manufactured includes: Structure, Parts and Labor. This is supported by Axon are free from defects our vast network (over 750) of dealers and service providers across U.S. and Canada. In addition, we have fully staffed Technical Support, Warranty and Parts teams in workmanship California and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties Alabama available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request8am through 7:30pm EST. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions BendPak does not impose usage restrictions for our warranties. Our products are outlined in our warranty, which has been included in the uploaded attachmentscovered by an industry-leading warranty package. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' industry-leading warranty package includes some components covering labor expenses and travel time and mileage to perform warranty repairstime. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageWe cover all of United States and Canada via our fully staffed Technical Support, Warranty and if mutually agreed upon by both parties, we can provide onsite support for local issuesParts departments in California and Alabama. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) As well as via our vast network of dealers and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyservice providers across United States and Canada. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to We cover warranty service for all the best of products included in our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerproposal. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsWe have policies that included exchange and return provisions. Please see our MSPA for full detailsSee attached. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Service contracts can be custom-tailored to fit the included MSPAneeds of our customers and will be fulfilled via our vast network of dealers and service providers (over 750) across the United States and Canada. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g.and accepted payment methods. BendPak has the option to provide Net 30 terms, net 10, net 30)? Payment terms are Net 30on top of partnering with other 3rd party financial institutes to ensure our customers have a wide array of options for funding their equipment. * 51 Do you provide 54 Describe any leasing or financing options available for use by educational or governmental entities. We've partnered with some of the best financial institutes that provide a wide array of financing options for our customers. Open to other 3rd party financing options, especially those options . * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We leverage detailed Quote forms, Order forms with terms and conditions for transactions. Samples uploaded * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to make certain acquisitionsSourcewell participating entities for using this process? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds We accept P-card procurement and there are not appropriatedno additional costs to Sourcewell entities. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. BendPak is a Manufacturer of Vehicle lifts and Automotive Service Equipment supplies: The Pricing Model is discounted off the MRP with Free Shipping: What this means is - Sourcewell customers will get better pricing/cost directly through BendPak vs. buying via any other Sourcewell Vendor. We will offer a competitive nationwide not to-exceed price that serves as a contracted maximum price paid by all Sourcewell members. Pricing Spreadsheet Attached. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. BendPak proposed discount percentages range up to 50% off list/Retail/MRP depending on the product and whether brand. Pricing is attached in document uploads. * 59 Describe any quantity or volume discounts or rebate programs that you offer. We offer different levels of volume discounts to increase savings over the already heavily discounted Sourcewell pricing: 5-10 units, 11-19 units, 20-50 units, 51-100, and 100+. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each dealer (such request. BendPak doesn't source any products. We are the manufacturer of all of our products, giving us the advantage of providing deeper discounts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or some other entity) will process shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Shipping Accessorial Charges: Liftgate, Residential Charges, Forklift delivery. Installation Charges are separate from Product purchase. We have over 750 service centers across the US and Canada that can offer Installation and costs. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon will process orders Axon will accept from Sourcewell members directlyAll pricing includes free shipping continental U.S. Except with additional accessorial delivery charges such as liftgate and forklift delivery. * 63 Specifically describe freight, as our distributor network in the United States shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, and Canada does not sell our video productswill need to have additional freight charges applied. Our Order Entry team enters orders into our CRMEach order will require a quote depending weight, Salesforceclass, dimensions, zip code. Reports will We have LTL Carriers that can service all areas of the country. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. We ship from 2 locations: Santa Paula, CA and Mobile, AL to improve shipping transit time. Customer needs to have a way to OFFLOAD Vehicle lifts, or one can be maintained and extracted from Salesforce for quarterly reporting to Sourcewellprovided at an additional cost. ** Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 48 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for As SeaWestern is a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered distributor/reseller, warranties fall under the manufacturer's warrantymanufacturers for the specific products as each will have different warranty terms. There are extended SeaWestern warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers all service labor performed to insure a high level of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcustomer support. * 44 49 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyMisuse restrictions would apply. However, which has been included in the uploaded attachmentsSeaWestern advocates for its customers and works with its manufacturer partners on best outcomes. Please see manufacturer's warranties attached under: Warranty Info (Zip Folder) * 45 50 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our SeaWestern warranties do the service work performed by our service technicians but does not cover provide product warranty which falls under the expense of technicians' manufacturer. Where stated by manufacturer's standard warranty travel time and mileage to perform warranty repairswill be covered. However, this is a rare exception, and typically they are not covered, in such instances the service issue will be handled case by case. * 46 51 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for Based on our current manufacturer territory agreements, SeaWestern does not serve beyond Colorado in the central to eastern regions of United States nor any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issuespart of Canada. If SeaWestern currently provides a site visit is deemed necessary due certified technician to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed perform warranty repairs to the agencyterritories/states we are authorized to sell in based on the manufacturer. SeaWestern conducts in-person business with 11 western states, including Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming. SeaWestern does not directly conduct business in Canada. * 47 52 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue As SeaWestern is an authorized service center for 3M Xxxxx Fire & Safety and the devices require Xxxxx Compressor, SeaWestern certified technicians can carry out manufacturer warranty service, this will be performed by the manufacturerrelated service requests. * 48 53 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsSeaWestern will except returns of new unused products with original packaging within 30 days of receipt. Please see our MSPA for full detailsCustomized items are nonreturnable. Exchanges are handled on a case-by-case basis. * 49 54 Describe any service contract options for the items included in your proposal. SeaWestern can provide several service contract options which may include annual flow testing, out of warranty service repair, preventative maintenance, air quality testing, hydrotesting etc. The scope and contract terms typically vary from one (1) to five (5) years. Please refer to the included MSPA. see example service contract attached under: Dist & Serv Certs_Agreements_Catalogs_Manuals (Zip Folder) * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 55 Describe your payment terms (e.g.and accepted payment methods. SeaWestern has Net 30 terms and payment can be remitted by check, net 10ACH, net 30)? Payment terms are Net 30credit card, and wire transfer. * 51 Do you provide 56 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. For leasing and financing options SeaWestern refers customers entities to: Xxxxx X. Xxxx Vice President & Director of Leasing Community Leasing Partners 000 X. Xxxx Xxxxx Xxxx Xxxxxxxxx, especially those options XX 00000 Division of Community First National Bank – Member FDIC xxxxx://xxx.xxxxxx.xxx P: 888.777.7850 M: 785.313.3154 F: 888.777.7875 E: xxxxxxxxx@xxxxxx.xxx * 57 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. SeaWestern utilizes Quotes, Sales Orders with Standard Terms & Conditions and Service Agreements in connection with an awarded contract. Please see examples attached under: Standard Transaction Documents (Zip Folder) * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to make certain acquisitionsSourcewell participating entities for using this process? Axon does not offer leasing or financing options. Alternatively, Axon offers SeaWestern accepts credit cards and charges a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated3% processing fee on orders over $2,500. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. SeaWestern will provide List/MSRP price sheets from the manufacturers and will provide a discount off of List/MSRP as the Sourcewell price. Please see list pricing and discount attached under: Pricing and Delivery (Zip Folder). * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Pricing will vary depending on the vendor. See attachment titled "Sourcewell Discount Structure" for a breakdown of the discounts offered. * 61 Describe any quantity or volume discounts or rebate programs that you offer. SeaWestern provides our best pricing based on overall business and whether cost structures. Any additional volume discounts would be based on promotional pricing on a case-by-case basis. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each dealer (such request. For customer entities requesting “open market” or some other entity) “non- standard,” “sourced” products or related services not found on contract, a SeaWestern quote will process be supplied upon request. * 63 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. When applicable SeaWestern provides product in-service training at no cost. For the acquisition of 3M Xxxxx products there are no additional charges. For the acquisition of Xxxxx Compressors there is an additional setup fee which varies depending on the type of compressor, the components to be connected and location of setup. The customer entity is responsible for delivery receipt of the compressor, its final placement, and the electrical supply & hook up. SeaWestern will then perform the check list to complete the set/up and initial start-up. * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video Direct to customer dropship freight is included at no additional charge for 3M Xxxxx products. Our Order Entry team enters orders into our CRMFor Xxxxx Compressors freight is quoted on a case-by-case basis dependent on location and customer requested accommodation. Approximate best method shipping costs are determined by utilizing associated carrier freight calculators and are listed separately on associated quotes. * 65 Specifically describe freight, Salesforceshipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Reports will be maintained For 3M/Xxxxx products freight is included at no additional charge to Alaska. We do not currently sell to Hawaii or Canada. For Xxxxx Compressors freight is quoted on a case-by-case basis to Alaska (remote locations). We do not currently sell to Hawaii or Canada. * 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. SeaWestern has four (4) brick and extracted from Salesforce for quarterly reporting mortar locations across the western states, that include Kirkland, WA; Portland, OR; Las Vegas, NV; and Denver, CO; that carry varying degrees of inventory to Sourcewellhelp minimize turnaround time and associated costs. *SeaWestern works with a number of national, regional and local carriers to facilitate the best low-cost option based on capacity and location service. As SeaWestern Sales reps frequent departments to provide a high level of service we are often able to hand deliver products to further mitigate costs to the customer. * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes, along with our vendor partners', we warranty products, parts, and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestlabor. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, Our synthetic turf warranty does not cover surfaces used more than 3000 hours a year which has been included in is considered excessive wear and tear. The warranties cover activities that the uploaded attachmentsproducts or surfaces were intended for. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our H2I warranties do will generally cover most travel & mileage but there can be limitations based on the members distance from one of our offices. We request that Sourcewell members contact H2I for clarification based on their projects location and we can add a notation to their quotation and warranty stating the coverage. Warranty calls which are determined to not cover be caused by the expense of technicians' travel defects in material or workmanship as covered in our warranties, will be billed for time and mileage to perform warranty repairsmileage. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, H2I presently does not have service capabilities in Canada. H2I would contract this work out though vetted installation companies that are licensed and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due authorized to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyperform this type of work in Canada. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Yes, at H2I we pride ourselves on being accountable for every transaction to create a positive customer experience. We are a single source contact for all warranty/service for the best of our ability. If products and services we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturersell. * 48 51 What are your proposed exchange and return programs and policies? Axon does The majority of athletic materials, components, and products we sell are larger ticket items that as an industry standard are not allow exchanges or returns. Please see returnable mainly due to the customized nature of of our MSPA for full detailsofferings. * 49 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe offer service contracts on certain components we sell and maintenance contracts on applicable products that require routine maintenance. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)? Payment terms are and accepted payment methods. Net 30. 30 Days * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. We provide a wide variety of options including a relationship with the NCL National Cooperation of Leasing, especially those options flexible payment plans where needed and stretching payments across multiple budget schedules. To have needs is one thing, but to have needs that schools cannot be met due to financial constraints is another thing entirely. Especially when that unmet need is multiplied by the number of students, and governmental entities may need parents, who depend on community leaders to provide quality education for them. The dedicated team at H2I Group will stop at no end to connect our customer with financial resources needed to make their students dreams come true. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. H2I will operate as the sole dealer for this contract. H2I has 17 offices and 300+ employee owners in sales, project management, customer service and accounting strategically located throughout the United States (see map in attachments). H2I utilizes several software programs as part of our order and fulfillment process including Salesforce, and Viewpoint. All orders are processed and tracked centrally in our Minneapolis office through receipt of PO from customer, procurement of material form H2I vendors, customer billing, and project closeout documents. We also have a service department that utilizes the same platforms. We have the ability to make certain acquisitions? Axon does not offer leasing or financing optionstrack purchases by customer, product type, PO date, ship date and final billing date. Alternatively, Axon offers a provision in its MSPA which allows H2I accounting department will also be responsible for cancellation by the agency if sufficient funds are not appropriateddocumentation on Sourcewell purchases and supporting documentation for regular reporting to Sourcewell team. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, H2I Group does accept the P-Card procurement and payment process. Include enough detail There is an additional 2% surcharge on all credit card transactions from our 3rd party credit card agency. A surcharge will not be applied to support your ability to report quarterly sales to Sourcewell any payments made in the form of check, debit or ACH. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. H2I Group provides Sourcewell participating entities our best possible pricing. Our pricing model is based on a percentage off of manufacturers list pricing. H2I Group has included detailed list pricing for all products proposed as part of the RFP as attachments of the price lists. This pricing is ceiling based covering the US. In addition, H2I Group will offer volume discounts on per project based on order size, and product scope. See Supporting Document ”H2I Price sheets FINAL for Sourcewell RFP – Athletic Turf & Surfaces” under Pricing. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Discount off list pricing varies by manufacturer, product, and whether volume. The percentage off of list pricing ranges from 10% pricing to 22% on product offerings. * 59 Describe any quantity or volume discounts or rebate programs that you offer. H2I may offer volume discounting based on the SF of the project and is determined on a project by project basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each dealer (such request. Sourced Solutions / Open Market items are available to participating entities. These Open Market items will be identified in any contract quote prepared so that the participating entities may determine that the quoted prices for the products are fair and reasonable. We encourage participating entities to use this option as it facilitates complimentary products and streamlines the procurement process. Non-Standard Options will also be listed separately on any contract quote prepared so that the participating entities may determine that the quoted price is fair and reasonable. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or some other entity) will process shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Installation and transportation/shipping is priced separately. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon will process orders Axon will accept from Sourcewell members directlyDue to the wide range of products and the geographical locations of delivery, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports freight will be maintained quoted on per project basis. * 63 Specifically describe freight, shipping, and extracted delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. See line 62 for least expensive and available shipping options to these locations. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. The delivery methods from Salesforce for quarterly reporting H2I Group are structured to Sourcewellensure on- time-delivery with an emphasis on cost savings. *We look closely at the unique circumstances of each of our customers projects and recommend a process that best suits their needs and budget. Modes of transportation range from: • Standard shipping via manufacturer preferred carrier • Expedited • Sprinter van • Shipping container * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Yes * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments. No * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. Yes * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone AstroTurf Corporation has no geographic limitations for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issueswarranty repairs. If a site visit Service is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyalways provided. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to AstroTurf Corporation warrants all products and services for the best project, regardless of our ability. If we are unable to resolve the issue and the devices require warranty service, this will rare occasion where a warrantied product may be performed by the sourced from a different manufacturer. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges In the event an item is damaged or returnsconsidered to need replacement during the warranty period, we will work directly with the customer to replace the product. Please see our MSPA Should defective or incorrect material be delivered, we arrange to return the material at no cost to customer and will pay all shipping costs for full detailsthe return shipment. * 49 52 Describe any service contract options for the items included in your proposal. Please refer AstroTurf service and repair options are offered to customers. See Pricing Workbook attached in the included MSPAbid response. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms and accepted payment methods. Customer payment methods are by check, ACH/wire, or credit card. Credit card payments incur a 1.5% surcharge fee. Terms are 30 days for materials only and 60 days for materials plus installation. We invoice customers based upon the PO or executed contract, with most POs billed in full at project completion unless otherwise specified. Customer contracts may be invoiced based on Schedule of Values completed (e.g.progressive billing). Once the project is completed and paid in full, net 10AstroTurf will report the purchase to Sourcewell with our fee payment, net 30)? Payment terms are Net 30on a quarterly basis. * 51 Do you provide 54 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. AstroTurf Corporation partners with PNC Vendor Finance to deliver customized and innovative customer finance solutions. North America's most prestigious colleges, especially those options that universities, high schools and governmental entities may need professional sports organizations count on PNC Vendor Finance to help their organization improve player and fan experiences, accelerate sales and create competitive advantages. With proven industry experience in the development and implementation of finance solutions, PNC Vendor Finance specialists help AstroTurf clients meet their facility usage and budget needs. Payments can be framed as fixed expenses that are built into an operating budget, rather than passing bonds. This arrangement also makes the process of replacing a field seamless – especially in combination with cooperative purchasing contracts. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AstroTurf Corporation does not offer leasing require standardized contract documents for purchases. Because our family of dealer-distributors are unique as independent third-party companies, AstroTurf Corporation does not mandate a specific order form or financing options. Alternatively, Axon offers a provision in its MSPA which allows Terms and Conditions for cancellation by the agency if sufficient funds are not appropriatedtheir business. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? P-cards are accepted but incur a 1.5% surcharge fee. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. AstroTurf Corporation uses discounted line-item pricing as included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellbid response. *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes, RapidView's warranties cover all products, parts and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestlabor. * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyNo, which has been included in the uploaded attachmentsRapidView does not impose any usage restrictions or other limitations that adversely affect coverage. * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our No, RapidView's warranties do does not cover the expense of the technicians' travel time and mileage to perform warranty repairsmileage. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageNo – our warranty covers all of the US, Canada and if mutually agreed upon by both parties, we can provide onsite support for local issuesthe Caribbean Islands. If a site visit is deemed necessary due RapidView provides warranty to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyall areas that RapidView represents. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon RapidView will troubleshoot these devices to cover only RapidView IBAK equipment. For products other than IBAK equipment, we utilize the best of our ability. If we are unable to resolve warranties from the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. * 48 50 What are your proposed exchange and return programs and policies? Axon does RapidView will employ reasonably commercial efforts to fill customers/dealers orders promptly on acceptance by RapidView, but reserves the right to allot available inventories among distributors and end user customers at its discretion. Except for RapidView's Products that are found to have a manufacturer's defect at the time of sale to Distributor, RapidView shall not allow exchanges or returnsbe obligated to accept any of RapidView's Products that are returned by customer/Distributor. Please see our MSPA for full detailsIn the event such returns are accepted by RapidView, it may impose a 15% restocking fee. * 49 51 Describe any service contract options for the items included in your proposal. Please refer RapidView's standard warranty coverage is for one year. Extended warranty coverage is available for an additional cost for up to the included MSPAtwo additional years. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 52 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. RapidView's payment terms are Net 30-day terms. The accepted payment methods are Visa, Mastercard, Discover, ACH/Wire transfers and company checks. * 51 Do you provide 53 Describe any leasing or financing options available for use by educational or governmental entities. RapidView and its dealer network provide municipal leasing options, especially those options . * 54 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. RapidView accepts the Customer's standard purchase order documents when placing an order. We have also created a purchase order template that customers can use to make certain acquisitionseasily purchase our pipeline inspection equipment. The template has been uploaded in the document upload section. * 55 Do you accept the P-card procurement and payment process? Axon If so, is there any additional cost to Sourcewell participating entities for using this process? RapidView does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by accept the agency if sufficient funds are not appropriatedP-card procurement and payment process. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Rapidview institutes line-item pricing. To make the pricing easier to understand for the end customer, we created equipment packages. The price guide is set up to display the retail price of the items, the Sourcewell item discount and finally, the Sourcewell discounted price. Our complete price list has been uploaded in the Pricing Document Section. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response and whether each dealer (represents a percentage discount from MSRP or some other entity) will process list, state the percentage or percentage range. RapidView is offering customers who utilize the Sourcewell Members' purchase orderscontract a 4% discount off 2022 pricing. Axon * 58 Describe any quantity or volume discounts or rebate programs that you offer. RapidView does not offer quantity or volume discounts. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Our sales are consultative and require RapidView personnel to custom design and build inspection systems for each customer. Any items not listed on our price list provided to Sourcewell will process orders Axon will accept from Sourcewell members directly, as our distributor network be quoted separately. * 60 Identify any element of the total cost of acquisition that is NOT included in the United States pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and Canada their relationship to the Proposer. RapidView does not sell have any additional charges/items that are not included in our video productsSourcewell pricing template. Our Order Entry team enters orders into our CRM* 61 If freight, Salesforcedelivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Reports The customer is responsible to pay standard ground shipping charges and/or delivery fees. Overnight or priority shipping is available upon request. If the order is for equipment only, the customer will be maintained responsible for the shipping charges. If the order is for equipment installed in a vehicle, the customer will be responsible for the delivery fee. Both will be invoiced at the time of delivery. * 62 Specifically describe freight, shipping, and extracted from Salesforce delivery terms or programs available for quarterly reporting Alaska, Hawaii, Canada, or any offshore delivery. The shipping and freight charges are the same as in question 61. The customer is responsible to Sourcewellpay standard ground shipping charges and/or delivery fees. *Overnight or priority shipping is available upon request. If the order is for equipment only, the customer will be responsible for the shipping charges. If the order is for equipment installed in a vehicle, the customer will be responsible for the delivery fee. Both will be invoiced at the time of delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. RapidView does not have any unique distribution/delivery methods. * Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon "Yes, please see our attached warranties for our products. Bentley Xxxxx, Inc. warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from 2 years after the date acceptance of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etcproject.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. " * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions This warranty does not cover tears, xxxxx, cuts, pulls or other damage, deterioration, problems or loss caused by abuse, misuse, neglect, improper maintenance, improper installation (including without limitation failure to use Bentley-recommended adhesive), flood/excessive moisture, or use of footgear with cleats, spikes, skates, blades or similar projections. Failure to comply strictly with Xxxxxxx’x installation and maintenance instructions and recommendations shall void warranty coverage for all affected carpet products. Pooling, shading, watermarking, pile reversal, pile crush, dye lot differences, and soiling are outlined not manufacturing defects and are not covered by this warranty. Problems arising from use of non-approved adhesives will void warranty coverage. Coverage under this warranty is conditioned upon buyer promptly notifying Bentley of the warranty claim in our warranty, which has been included in writing within the uploaded attachmentsapplicable warranty period. * 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. Yes * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. No * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to Products not produced by Bentley would typically be passed on the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. attached Bentley Xxxxx Cancellation-Return Policy * 49 Describe any service contract options for the items included in your proposal. Please refer Through Bentley Flooring Solutions, we provide turnkey installation and project management to the included MSPAall Sourcewell members. Furthermore, other services provided are: project cost estimates, floor plan take offs, site coordination, scheduling, and quality management. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. No * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' ’ purchase orders. Axon "Bentley Xxxxx will process orders Axon will accept from and manage all Sourcewell members directlypurchase orders. Sourcewell Members will have a dedicated Bentley Customer Care Concierge who will work with the Sourcewell Member and their local dealer in placing their purchase order. Purchase orders are placed via email or fax to Bentley Customer Care noting the Sourcewell contract number. Bentley Customer Care reviews the order, as our distributor network in confirming correct pricing has been used. Customer Care then proceeds to place the United States order and Canada does not sell our video productswill respond with a order confirmation via email with production lead time within 24 hours. Our Order Entry team enters orders into our CRM, Salesforce* Xxxxxxx Xxxxx has a dedicated Sales Analyst who will track and report all sales on a quarterly basis per contract obligations. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *"

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. YES * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Manufacturer warrants its new products to be free from defects in our warrantyworkmanship and materials at time of shipment and will repair or replace, which has been included in without charge for parts or labor, any part of its new product that fails to conform to this warranty for a period of one (1) year or 2,000 hours (except as specifically excluded) from date of delivery to the uploaded attachmentsoriginal purchaser, whichever occurs first. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Yes. Fortbrand Services will repair or replace, with out charge of parts or labor of its new product that fails to conform to the expense of technicians' travel time and mileage to perform warranty repairswarranty. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can We have not found that there are locations that Fortbrand cannot provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencytechnician. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices We do not cover the warranty on items made by other manufacturers, they are passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original manufacturer. * 48 51 What are your proposed exchange and return programs and policies? Axon does Since our products are designed to the customers specifications and in conjunction with the customer throughout the process, returns and exchanges are not allow a typical situation in our business. We do not have any restocking fees. If an incorrect item is ordered, we work with our customer to fix the situation. If a mistake was made by Fortbrand, we will provide exchanges or returns. Please see our MSPA for full detailsat no cost to the customer. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Fortbrand provides onsite service to our customers. By contacting our 24- hour hotline, or reaching out to their dedicated technician, we work within our customers schedule to provide service with the included MSPAleast equipment downtime possible. We have additional tailored service options available for purchase. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., and accepted payment methods. We offer net 10, net 30)? Payment 30 terms are Net 30and accept check or ACH payments. * 51 Do you provide 54 Describe any leasing or financing options available for use by educational or governmental entities. Fortbrand offers in-house financing. Without having to integrate third- party financing options, especially those options we're able to work directly with the needs of our customers in way that schools few companies can. Whether their needs are large or small, we finance all levels of transactions. Fortbrand Services offers a robust rental and governmental entities may need leasing program available across North America for all equipment in our catalog – new and used. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Please see attached documents titled, “Sample Quote” and “Sample Invoice.” * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to make certain acquisitionsSourcewell participating entities for using this process? Axon Fortbrand Services does not currently offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds P- Card process but are not appropriatedopen to additional services. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Fortbrand proposes a 5% discount off list price. Please see attached document, “Fortbrand Services Price Schedule” for current pricing with the Sourcewell Discount for each item. We have also attached our 2023 Price Catalog which represents our standard product pricing. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Fortbrand Services would like to propose a 5% discount on all items sold. * 59 Describe any quantity or volume discounts or rebate programs that you offer. Volume discounts are available on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Fortbrand currently does not provide “sourced products”. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and whether each dealer (their relationship to the Proposer. Price does not include shipping from Ottumwa, Iowa which is determined on a case-by-case basis. Our price does include set-up and commissioning onsite. Basic Operator Training, Maintenance and Technical Training are offered free of charge. Additional training beyond the initial offerings is available for a fee. * 62 If freight, delivery, or some other entity) will process shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon Freight pricing is listed per machine on our price schedule document. Freight is calculated per mile from the origination OEM address to final delivery address. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Off-shore delivery is available. Terms are specific to the customer. Sales to Canada will process orders Axon will accept from Sourcewell members directly, as our distributor network require the customer to provide customs brokerage. Fortbrand to provide required invoices and insurance. * 64 Describe any unique distribution and/or delivery methods or options offered in the United States and Canada does not sell our video productsyour proposal. Our Order Entry team enters orders into our CRM, SalesforceFreight is offered through standard carrier services. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. ** Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants Our warranty covers all parts and labor for our units. We do not warranty the chassis, that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship is done through the chassis manufacturers and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requesttheir dealers. * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Our warranty covers all normal use of the unit. Wear items, such as sewer hose, nozzles and vacuum tubes are outlined in not covered under our warranty, which has been included in the uploaded attachments. * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not We cover the expense of technicians' travel time and mileage to perform under warranty repairsif the unit is not drivable because of our system. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Super Products will be available 24 hours/7 days per week by phone for emergency technical not sell any equipment into an area or country that we cannot support for any system outage, and if mutually agreed upon by both partiesthat equipment in. As stated, we can provide onsite support for local issues. If a site visit is deemed necessary due would unable at this time to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to service equipment in the agencyNorthwest territories of Canada. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to Super Products passes on the best warranty of the chassis. We warranty everything we assemble. Some warranty determinations or technical help on the failure may be made by our abilitysuppliers. If we are unable to resolve the issue All warranty is administered by our dealers and the devices require warranty service, this will be performed by the manufacturerSuper Products. * 48 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges All requested warranty parts must be returned within 30 days of the failure if requested by Super Products for repair or returns. Please see our MSPA for full detailsreplacement. * 49 51 Describe any service contract options for the items included in your proposal. Please refer Most of our dealers offer service and maintenance contracts. This can be monthly, quarterly, or annually. They are customized by the end user and the dealer. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 52 Describe any performance standards or guarantees that apply to your services Super Products starts with a checklist that follows a unit down the assemble line. There are over 600 checks and sign offs before the unit enters final inspection. In final inspection we test every unit for 16 hours. We then run each unit at operating pressure and vacuum for an hour to confirm proper operation. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) We use KPIs to track our manufacturing. At the highest level, we are tracking: - Safety - Quality, number of defects on a line - Warranty, with a planned 24-hour turnaround - Cost, materials and labor * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment Super Products standard terms are Net 30XWORKS Factory. We accept wire transfer, check, and ACH for payment. We can offer special terms to your members on request. * 51 Do you provide 55 Describe any leasing or financing options available for use by educational or governmental entities. We use Leasing 2: Municipal Leasing for our customers. They offer a variety of options, especially those options . We can configure any term of payment plan required. * 56 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We have a standard order confirmation form with a description of equipment ordered including all loose parts. This document is then converted to make certain acquisitions? Axon does not offer leasing or financing optionsa manufacturing order for the equipment build. Alternatively, Axon offers a provision in its MSPA which allows This takes any mistakes out of the proses because we utilize the same document for cancellation by the agency if sufficient funds are not appropriatedcustomer and manufacturing. * 52 Briefly describe your proposed order 57 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? We do not accept P-cards for equipment purchases. We do accept them for parts and service. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Super Products is offering a 5% discount for all Sourcewell members. This will apply to all equipment purchased though this contract. We have uploaded a complete pricing document. All prices are quoted in USD. * 59 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. We are offering a 5% discount from MSRP 2022 in USD. * 60 Describe any quantity or volume discounts or rebate programs that you offer. We have priced the volume discount into the Soucewell price list for all members. The discount is 5% from MSRP. * 61 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Super Products will supply a customer quote for any options or special requests as required. In the current market with material costs changing almost daily, on demand quoting must be done. * 62 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and whether each dealer (their relationship to the Proposer. Super Product does not include tax in proposed pricing. All training is included for the first time on delivery. Some of our dealers could have predelivery costs that would be pasted on to your members. In most cases that can be done at the factory, so there is no extra charge. * 63 If freight, delivery, or some other entity) will process shipping is an additional cost to the Sourcewell Members' purchase ordersparticipating entity, describe in detail the complete freight, shipping, and delivery program. Axon will process orders Axon will accept Freight is calculated from Sourcewell members directlyMilwaukee, as WI to the destination city, $2.80 per mile. * 64 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight is calculated at the time of order for any location. Ocean freight and customs charges would have to be calculated along with any taxes or dotes at the current rate at the time of the order. Canada pricing is in USD. * 65 Describe any unique distribution and/or delivery methods or options offered in your proposal. We do not offer any unique delivery options for our distributor network equipment. It must be driven or loaded on a ship due to size. * Table 12: Pricing Offered Line Item The Pricing Offered in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *this Proposal is: * Comments

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Yes, our standard factory warranty covers all products which for failures in material and workmanship. (Excluding wear items.) All parts and labor for warrantable failures are manufactured covered by Axon are free from defects the standard warranty. The Sourcewell member is responsible for all required maintenance and adjustments as stated in workmanship and materials the operating manual for each model. Failure to perform required maintenance may be grounds for denial of warranty for a period component negatively affected by failure to perform maintenance. Exclusions from Product Warranty •All incidental or consequential damages. •All defects, damages, or injuries caused by misuse, abuse, improper installation, alteration, neglect, or uses other than those for which products were intended. •All defects, damages, or injuries caused by improper training, operation, or servicing of one products in a manner inconsistent with manufacturer's recommendations. •All engines and engine accessories (1) year from the date of receipt. Axon-manufactured accessories these are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the by original manufacturer's warranty). There are extended warranties •Tires, belts, and other parts which may be subject to another manufacturer's warranty (such warranty will be available as defined to purchaser A copy of our limited warranty can be found in the Axon Master Services and Purchasing Agreement (MSPA)Attached Owners Manual. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers Each machine purchased will come with a copy of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's owners manual which contains a copy of our manufacturers limited warranty. Further details can be provided upon request. * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsNo. (see section 45 for any exclusions) * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Yes. For any unit that is over 50hp we pay our dealerships a fee for up to 400 miles if a service truck is dispatched, plus pay for parts and labor for the expense of technicians' repairs. Other travel time and mileage to perform warranty repairsmay be approved on a case by case basis as deemed necessary. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone No. Our dealer network encompasses the entirety of the United States and Canada. We have 150+ brick and mortar locations with service trucks and over 600 technicians for emergency technical support for any system outage, service and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repairs. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to Yes, excluding the best of our ability. If we following: Engines, tires, batteries or VanAir Systems which are unable to resolve the issue and the devices require warranty service, this will be performed covered by the manufacturertheir respective manufacturers warranties. * 48 50 What are your proposed exchange and return programs and policies? Axon does New, unused, uninstalled parts in their original containers are eligible for return within 90 days of purchase. Return shipment to Ditch Witch will be the responsibility of the customer. All sales of wholegoods are final and not allow exchanges or eligible for return. We reserve the right to make good faith customer satisfaction decisions on all customer purchases up to and including returns. Please see our MSPA for full details/exchanges. * 49 51 Describe any service contract options for the items included in your proposal. Please refer The Ditch Witch dealership offers up to a 2000 hour service contract that can be purchased locally from the servicing dealer. If a customer chooses a service contract the price will be included MSPAon the Sourcewell quote. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 52 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment terms are Net 30. We accept check, and or payment via ACH transfer. * 51 Do you provide 53 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Ditch Witch® Financial Services, especially those options our in-house finance group, offers a complete package of leasing and conditional sales programs to meet the needs of our customers. Lease terms and rates are as follows: The 24, 36 & 48 month lease Index rate is determined based on the 3 year, 4 year and 5 year published swap rates on the Board of Governors of the Federal Reserve System and is adjusted quarterly. The Ditch Witch® Financial Services (DWFS) standard lease is a purchase option lease and not considered a fair market value lease. Residuals are determined before contract agreement has been signed. Lease terms are 24,36,48 and 60 months. Ditch Witch® Financial Services (DWFS) is a private label group under Bank of the West, which is a subsidiary bank of BNP Paribas. * 54 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. We will provide the customer with an authorized Sourcewell price quote from Ditch Witch for any product a Sourcewell member wishes to make certain acquisitions? Axon does not offer leasing or financing optionshave quoted. Alternatively, Axon offers We will accept a provision in its MSPA which allows for cancellation standard Purchase Order from the customer. Once the unit is delivered by the agency if sufficient funds local servicing dealer the customer will need to sign a delivery receipt. Ditch Witch will then invoice the member on our standard invoice. Sample copies are not appropriatedattached. * 52 Briefly describe your proposed order 55 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? No, not at this time. We reserve the right to initiate the acceptance of P-Cards at a future date of our choosing should we decide to pursue a P-Card payment method. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our pricing model is a discount from the Manufactures Stated Retail Price MSRP on each product. Attached to the RFP is a list of all products and their MSRP prices. Discounts to Canada will be 2% less than the discounts offered in the US. This will account for all customs fees and other associated costs associated with shipping from the U.S. to Canada. Attached are price lists by model. Note: We have included the price lists in both excel and PDF format in case there are any issues with opening large excel files. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, indicate whether your dealer network is included if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Ditch Witch is offering discounts up to 10% from our manufacturers stated retail prices on all Ditch Witch, Hammerhead, and whether Subsite equipment. See attached pricing sheets for specific discounts on each dealer (model. Note: We have included the price lists in both excel and PDF format in case there are any issues with opening large excel files. * 58 Describe any quantity or some other entity) will process volume discounts or rebate programs that you offer. Since we consider the Sourcewell Members' Contract, and therefore their members, to corporately qualify for high volume discounts or rebates we offer a very attractive discount up front on all machines. Our pricing is best pricing up front and therefore additional volume discounts or rebates are not necessary and therefore not offered in our proposal. Local dealers may, from time to time, may offer special pricing to compete in their local markets. Such pricing will be at dealer discretion and will always be below the Sourcewell contract price. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced products will be provided locally through the delivering dealer. The delivering dealer will provide a quote for the non Ditch Witch "sourced" product and the quote will be added onto the quote for the Sourcewell customer. The customer will have the option to accept the quoted price or reject the price and choose to only purchase ordersthe approved Sourcewell product from Ditch Witch or its sister companies. Axon Then the customer would be free to purchase a "Sourced" item from the brand of their choosing. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are installation charges associated with certain optional features that may need to be installed on the Ditch Witch machines. Installation charges for those items will process orders Axon be clearly listed on the quote for the Sourcewell customer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All products are shipped from our factory in Perry, OK to the local Ditch Witch dealer that will accept be making the final delivery of the product to the Sourcewell member. We have attached a freight matrix that details current shipping rates to each geographic area of the country including rates to ship into Canada. The local dealer does not charge freight or a delivery charge for final delivery from he dealer to the local Sourcewell member. Other freight charges per item are included in the pricing lists. In certain instances Sourcewell members directlymay take delivery from dealer inventory however, such inventory will be subject to the same freight charges as our distributor network new production orders from the factory. Freight to Hawaii and Alaska will be quoted separately as needed. All freight charges will be listed on the final quote provided to all Sourcewell customers prior to their placement of the order to Ditch Witch. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Canada rates are listed int he freight matrix as indicated in question #61. Freight to Hawaii and Alaska will be quoted separately as needed. Note: Shipping rates to Alaska and Hawaii have varied drastically over the last 18months and will continue to vary for the foreseeable future. All freight charges will be listed on the final quote provided to all Sourcewell customers prior to their placement of the order to Ditch Witch. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. All of the equipment in this proposal will receive a Pre-Delivery Inspection (PDI) from the Ditch Witch dealer that includes a multi-point inspection of key components to insure everything complies with the Ditch Witch standard operations of the machines. A delivery checklist is reviewed with the customer to insure that key are covered by the dealer. This includes the provision of an operators manual for each machine, explanation of the standard limited warranty and phone numbers and contact information of the dealer service and parts personnel in the United States and Canada does not sell our video productsevent that they would need to be contacted by the member This may also include operator training at time of delivery as needed. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. ** Table 12: Pricing Offered Line Item The Pricing Offered in this Proposal is: * Comments

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which All product warranty coverages in reference to this proposal are manufactured provided to the end user by Axon are free from defects in workmanship and materials the original equipment manufacturer or upfitter. We have attached copies of the standard warranty coverage for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products each OEM that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestoffering on this proposal. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Each OEM warranty has different usage restrictions and limitations. We have attached the standard warranty coverage for each of the manufacturers we are outlined in our warranty, which has been included in the uploaded attachmentsoffering on this proposal. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do Case dependent; typically the warranty coverage offered by the OEM does not include travel or mileage if mobile service is requested. Any associated costs with these services will be presented prior to any services being performed. In terms of towing, some OEMs will cover the expense of technicians' travel time and mileage to perform a tow into the closest factory certified warranty repairsfacility if the unit is undrivable. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Any potential geographic restrictions will be available 24 hours/7 days per week by phone discussed with the client at the time of quote to ensure that the vehicle can be properly serviced and maintained for emergency technical the Sourcewell member. We will work to spec equipment that maximizes operating capability, but also maximizes access to service support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures the client whether through the OEM network or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyour network of Rush Enterprises locations. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to All warranty coverage is passed on from the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerOEM. * 48 51 What are your proposed exchange and return programs and policies? Axon Rush Truck Centers does not allow exchanges offer an exchange or returns. Please see our MSPA for full detailsreturn policy. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Extended service contracts are offered through OE programs as well as from Rush through our third-party partners. However, these extended service contracts are somewhat customizable and need to the included MSPAbe discussed, quoted and evaluated with each client on a case-by-case basis. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms and accepted payment methods. Rush Truck Centers does offer NET30 terms from the date of delivery (e.g., net 10, net 30upon credit risk approval by the Rush credit team)? Payment terms are Net 30. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. Rush Enterprises does offer municipal leasing and financing options through our third-party lending partners. At the time the vehicle is quoted we will gladly review these options with Sourcewell members to find the best option for them. Any leasing or financing terms would be agreed to separately by the customer and the leasing/financing company. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Rush Truck Centers requires a Retail Sales Order, Delivery Receipt, and a CARB Attestation form. The State of Attestation/Domicile form is required by Xxxx to be signed by the customer to make certain acquisitions? Axon does not offer leasing sure that non-California compliant trucks ultimately won't registered or financing optionsprimarily operated in the State of California due to new CARB, ACT, ACF, and Low Nox Omnibus regulations. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by Other forms may include warranty start forms depending on the agency if sufficient funds are not appropriatedOEM. * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response participating entities for using this process? Rush Truck Centers does except P-cards for payment on parts and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellservice without a credit card processing fee. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Liebherr offers different types of warranties with different terms and materials hour levels. The standard warranty for a period of one (1) year from all machines offered for this contract is 60 months / 3,000 hours, whatever comes first. For details please refer to the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day attached warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. certificate * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Liebherr's warranty terms and conditions do not restrict machine usage in our warrantyapplications, which has been included in however have certain limitations such as neglect or machine abuse. For details please refer to the uploaded attachments. attached warranty certificate * 45 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties Liebherr's general warranty terms and condition exclude travel time and mileage. Dealer territories vary considerably from state to state as do not cover the expense of technicians' their policies about travel time and mileage to perform during the warranty repairsperiod. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Liebherr is offering their products and services for emergency technical support the contiguous United States if awarded a contract. Liebherr currently only has limited service capabilities for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to areas outside the agencycontiguous US. * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices While Liebherr makes every effort to ensure a smooth operation of their equipment and third party options provided with it, Liebherr can not guarantee to cover warranty service for items made by other manufacturers. This mainly applies to third party attachments such as e.g. blades or buckets (if not Liebherr in house made components) but not to components installed in the base machine (e.g an alternator, non-Liebherr manufactured hydraulic pump or similar - those components are covered under the Liebherr warranty). For details of coverage please refer to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturercertificate. * 48 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsLiebherr warrants that upon delivery their products will be free from defects in material and workmanship and will operate as intended. Please see our MSPA for full detailsIf they are not, Liebherr will make any necessary corrections. * 49 52 Describe any service contract options for the items included in your proposal. Please refer Liebherr and their dealers offer customized maintenance and repair programs based on the customer's need. The programs range from a periodic maintenance program only to a full service contract (full maintenance and repair contract). Cost varies based on the included MSPAtype of contract and other factors. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., and accepted payment methods. Our dealers accept payment from members and their terms may vary. The most common term is net 10, net 30)? Payment terms are Net 30. * 51 Do you provide 54 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. Liebherr partners with industry leading financing partners. Rates may be subsidized and programs are released on a monthly basis. * 55 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Liebherr has a very simple and transparent ordering process between the customer, Liebherr dealer (or LES), and Liebherr corporate. The quote for the dealer including customer pricing will be furnished by Liebherr's National Account team. At this point the Sourcewell member is asked to make certain acquisitions? Axon does not offer leasing provide their Sourcewell member number. From that point on the Sourcewell member number will be referenced on document such as the quote or financing options- in case of an order - also the invoice. AlternativelyIn case of a customer order the dealer will order the machine from Liebherr, Axon offers delivers the machine and invoices it. Liebherr's National Account team keeps track of all quotes and invoices under the Sourcewell contract. All sales information will be sent to Sourcewell along with the administration fee on a provision quarterly basis (or as stated in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedcontract) Based on the order volume under the Sourcewell contract this process may change. Liebherr however will ensure to document all sales under the Sourcewell contract (since this is the first time Liebherr is responding to this request we want to ensure a very smooth process with all transactions and guide dealers as needed). * 52 Briefly describe your proposed order 56 Do you accept the P-card procurement and payment process. Include enough detail to support your ability to report quarterly sales ? If so, is there any additional cost to Sourcewell participating entities for using this process? Because of Liebherr dealers will be receiving payments directly from members, accepting P-car procurement will be at the dealers' discretion. Some dealers may have limitations on the amount that can be processed or may not be able to accept it at all. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 57 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The pricing model is based on complete build pricing. Machines quoted are based on Liebherr's standard build machines for various builds and whether each dealer (or some other entity) will application specific uses. This ensures a simple and straight forward process with - in most cases - shortened lead times. LIst pricing is shown at the bottom of the quote together with the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellmember pricing. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Frame and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories structural components including oil reservoirs, fittings, oil coolers, electrical switches and clutches, pulleys, hydraulic pumps and wheel motors are covered under a limited ninety-day for two years of commercial use. This warranty from covers manufacturing defects for two years, including parts and labor (excludes wear items). Wear items including drive belts, blades, hydraulic hoses, tires, batteries and rental use are warranted for 90 days. Scag Velocity Plus™ and Advantage cutter decks are warranted against manufacturer's defects for three full years. This warranty covers parts and labor for the date of receiptfirst and second years, and parts only for the third year. Non-Axon manufactured accessories Engines and engine components are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturerindividual engine manufacturers. See engine owner's warranty. Further details can be provided upon requestmanual for warranty period and details. * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsThe warranty coverage applicable to Sourcewell qualifying entities is a 2- Year Commercial Machine Warranty and imposes no usage limitations or restrictions that would adversely affect its coverage. * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover The Scag mower, including any defective part must be returned to an Authorized Scag Service Dealer within the warranty period. The expense of delivering the mower to the dealer for warranty work and the expense of technicians' travel time and mileage returning it to perform warranty repairsthe owner after repair will be paid for by the owner. * 46 45 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Any Sourcewell participating entity that purchases a Scag branded piece of equipment can at a minimum source warranty repairs via the certified technician at the authorized dealer from which the mower was purchased. In many cases the purchaser will be available 24 hours/7 days per week have more than one Scag authorized dealer within a reasonable distance to choose from. All Scag authorized dealers must have and maintain service a service department, staffed by phone for emergency technical support for any system outageScag certified technicians, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencymaintain its authorized Scag dealer status. * 47 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices With the exception of engines and engine components, any part of the Scag commercial mower manufactured by Scag Power Equipment, found to the best of our ability. If we are unable to resolve the issue and the devices require warranty servicebe defective in materials or workmanship, this will be performed repaired or replaced by an Authorized Scag Dealer without charges for parts and labor, within the 2- Year Commercial Machine Warranty Period. This includes but may not be limited to oil reservoirs, fittings, oil coolers, electrical switches and clutches, pulleys, hydraulic pumps and hydraulic wheel motors. Wear items including drive belts, blades, hydraulic hoses, tires and batteries are covered for a period of 90 days. Engines and engine components are covered by the manufacturerindividual engine manufacturers. See engine owner's manual for warranty period and details. * 48 47 What are your proposed exchange and return programs and policies? Axon does not allow exchanges We will exchange any whole good or returnsaccessory item purchased from an awarded Sourcewell contract. Please see our MSPA All returns shall be in new, un-used condition, in its original packaging where applicable. Equipment must still be represented in the current model year program to be eligible for full detailsexchange or refund. Equipment that has cut grass or handled debris will need to be evaluated independently. * 49 48 Describe any service contract options for the items included in your proposal. Please refer to the included MSPACurrently there are no factory service contract options available. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 49 What are your payment terms (e.g., net 10, net 30)? Payment We propose payment terms are Net of net 30. * 51 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not Our finance partners offer leasing or funding solutions in all 50 states. With locations in Arizona, Connecticut, Florida, Michigan, Minnesota, New Hampshire, North Carolina, North Dakota, Texas, South Dakota, and Washington, there are multiple financing optionsand lease options for cities, townships, schools etc. Alternativelyo Western Equipment Finance Xxxx Xxxxxxx / 000-000-0000 o New Equipment Leasing, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. Inc. Xxx Xxxxx / 000-000-0000 * 52 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Membersparticipating entities' purchase orders. Axon Scag is a manufacturer that sells its products through 2 step distribution. We propose to designate our 8 U.S. and Canadian distributor to accept and process Sourcewell Cooperative entity purchase orders. We would ask that all requests, for contract access or for quotes, are issued directly to Scag. Scag will verify the cooperative entities eligibility and issue a quote with instruction indicating which of its distributors that the P.O. shall be issued to. Our distributor will then coordinate delivery of the order by making arrangements between the best, closest, authorized Scag dealer and the purchaser. After the purchaser accepts delivery, and signs a delivery or pick-up acknowledgment, the distributor shall invoice the purchasing entity. Having each distributor responsible for processing all orders within its assigned territory will reduce the number of individual dealer sales reports. Distributors will manifest and report sales within their territory, and remit the corresponding administrative fee back to Sourcewell on a quarterly basis. Scag will continually monitor the sales process orders Axon from end to end and will require their distributors to copy them on all quarterly sales reporting and administrative fee payments to check for accuracy. * 52 Do you accept from the P-card procurement and payment process? If so, is there any additional cost to Sourcewell members directlyparticipating entities for using this process? P-Cards can be accepted for payment by participating, authorized Scag dealers with advanced notification. These equipment transactions may be subject to a 2% surcharge when not prohibited by state law. Invoice payments for these purchases will be direct to the Scag dealer, as our coordinated by the applicable Scag distributor. In this case, the Scag distributor network will still report these sales quarterly to Sourcewell and be paying the administrative fee. * Table 11: Pricing and Delivery Provide detailed pricing information in the United States questions that follow below. Keep in mind that reasonable price and Canada does not sell our video productsproduct adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Our Order Entry team enters orders into our CRMLine Item Question Response * 53 Describe your pricing model (e.g., Salesforceline-item discounts or product-category discounts). Reports Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We are proposing a 22% discount off of Scag's MSRP (list price) on all qualifying whole-goods and accessories for the 48 contiguous states. Canada, Alaska, Hawaii and any U.S. Territory will carry the same 22% discount plus freight and any other fees associated with international shipments. All pricing will be maintained in U.S. dollars. Qualifying products will be defined by Scag Power Equipment, and extracted from Salesforce limited to products considered commercial in nature and listed on the attached price list. Qualifying accessories must be purchased on the same purchase order as the whole-good that it's intended to be used with, in order to qualify for quarterly reporting to Sourcewellthe discount. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants Our warranty structure is set forth to protect our clients against faulty products installed by or workmanship completed by our personnel. Our warranties cover all products, parts, and labor associated with the Xxxxxxx Controls Fire Protection LP installed or serviced system. * 43 Describe any performance or service standards or guarantees that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one apply to your solutions (1) year from the date of receipt. Axonpolicies, metrics, KPIs, response times, up-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interviewtime guarantees, etc.). Products A schedule of values is provided with each proposal that we provides details of the service or product being provided, outlines timelines, billing, and responsible parties. There are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. standard communication and response time protocols (See Documents) * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined no usage limitations in our warranty, which has been included in the uploaded attachmentswarranty system for Xxxxxxx Controls Fire Protection LP installed or serviced systems. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' Technician travel time and mileage to perform warranty repairsrepairs are covered under our warranty program. * 46 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both partiesDue to the presence of our company-owned district offices throughout North America, we can are not aware of any geographic region where we cannot provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repair services. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon As indicated above, our policy states we will troubleshoot these devices to warranty a system installed by our technicians for a period of 1 year from the best date of our abilitythe customer beneficial use. If we are unable to resolve Service parts carry a 90 day warranty from the issue and date of installation by a qualified technician. Different manufacturers may offer their own equipment warranties that cover the devices require warranty service, this will be performed by the manufacturerreplacement cost of specific system components. * 48 What are your proposed exchange and return programs and policies? Axon does According to the specific terms of each client's agreement, we can exchange a faulty piece of equipment or system component under warranty for its current equivalent. Equipment that cannot allow exchanges be repaired, or returns. Please see our MSPA for full detailsthat is part of a legacy system no longer supported, will be replaced at the client's request. * 49 Describe any service contract options for the items included in your proposal. Please refer Xxxxxxx Controls offers a suite of advanced connected life-safety services and technologies powered by OpenBlue. This suite is combined with our technicians' extensive industry knowledge and training to help ensure improved performance and reliability, code compliance, and operational efficiency of customers' fire and life-safety systems. • Rapid response and issue resolution through Remote Service Support • Predictive Diagnostics to diagnose deficiencies and extend equipment life • Connected systems providing automatic notifications to helping prevent system failures • 24/7 monitoring and live advisory support • Preventative maintenance for enhanced system performance and false alarm reduction • Xaap (SaaS) solution that provides a centralized platform for building compliance data 1-5 year plans are available. We cover parts and labor for normal wear and tear. We also offer preventative maintenance plans where we proactively test systems and provide detailed status reports on findings. These can be performed monthly, quarterly, bi-annually, or annually based upon your needs. Xxxxxxx Controls Maintenance Plan will distinguish between hardware and software preventive maintenance. In general, computer-skilled technicians perform software preventive maintenance, and hardware preventive maintenance is performed by our Maintenance Technicians. An important part of our maintenance approach is the included MSPAincorporation of the individual security system's preventive maintenance requirements as specified by the original equipment manufacturer (OEM). * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 3030 for all invoices. * 51 Do you provide leasing or financing optionsFor contracting sales, especially those options that schools a schedule of values will be outlined and governmental entities may need agreed to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by regarding payment intervals throughout the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order installation process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants Regarding all Kenworth products, that its law enforcement hardware products which depends on the specific model and components selected. Some components are manufactured covered by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipttheir respective manufacturer. Axon-manufactured accessories For example, Cummins Engines are covered under a limited ninety-day Cummins warranty. Cummins warranty from service is available at Kenworth dealers and claims passed through to Cummins directly. Another example is with Xxxxxxx transmissions. These transmission are warranted by Xxxxxxx, and unless the date Kenworth dealer is an authorized Xxxxxxx warranty location, the Kenworth dealer would normally arrange for the transport and coordination of receiptthe repair with the local Xxxxxxx authorized repair center. Non-Axon manufactured accessories Add on bodies or other truck related equipment are covered under by those respective suppliers. The selling dealer usually work cooperatively with the manufacturer's warrantysupplier to manage the warranty repair with the appropriate sub-contractor. There Parts and labor is included in all the standard warranties with Kenworth. Xxxxxxx, Xxxxxxx, TEM equipment, other components and add on devices typically cover parts and labor as well, but are extended specific to those items. The Kenworth base chassis and various engine warranties available as defined are uploaded in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestdocuments section. * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined If a Kenworth truck is used in our warrantywhat is defined as a sever service application, which has been a specific standard warranty is defined separately for units that fall into this category. Severe service definition and the specific warranty is included in the uploaded attachmentswarranty documents uploaded. * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Each breakdown situation is unique. Kenworth dealers are trained to make judgment decisions necessary to determine the expense of technicians' travel time obtimum method to resolve a warrantable breakdown. If the breakdown is within the first 6 months or 100,000 miles, and mileage to perform warranty repairsif the dealer has the resources and capability and determines that a technician road call is the best alternative; the dealer is reimbursed for such calls under a Kenworth warrantable repair. * 46 45 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, Kenworth authorized dealers are located in all U.S. states and if mutually agreed upon by both parties, we can provide onsite support for local issuesthroughout Canada. If a site visit A list of the 400 plus locations is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed uploaded to the agencydocuments section. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to Locations can also be found via the original equipment manufacturer? Axon will troubleshoot these devices to the best of our abilitydealer locator at xxx.xxxxxxxx.xxx. If we are unable to resolve the issue and the devices require warranty service, this will Kenworth warrantable repairs must be performed by the manufactureran authorized Kenworth dealer location. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe Note that certain component warrantable repairs may by performed by any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options authorized location of that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellspecific component make. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants Yes in some way and time frame. Batteries are warrantied for two years, pro rated. That is the only item that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receiptis pro-rated. Axon-manufactured accessories Engines are covered under by at least 3 years, one series of engines carry a limited ninety-day warranty from the date 5 year warranty. Most of receipt. Non-Axon manufactured accessories our drive systems are covered under the manufacturer's by a two year warranty while our Hyper Drive system is covered by a 5 year/3000 hour warranty. There We also offer a extended warranty at a extra charge. Replacement parts are extended warranties available as defined in covered 90 days if installed after the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestwhole goods warranty expired. * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Batteries are outlined in our pro rated. Other warranties have hours of calendar days warranties. Our Hyper Drive system carries a 5 yrs or 3000 hour warranty which ever comes first. We have warranties on many products that carry a 2 year unlimited hours. Our smaller home-owner models carry a 3yr/300h warranty, which has been included . We limit the warranty on the homeowner models so they are not used for jobs above what they were designed for. My experience in the uploaded attachmentsindustry allows me to coach the agency on their purchase so thy are not over working the equipment. l would rather walk away from a sale than sell a machine not designed for the job. * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover parts and labor on the expense of technicians' travel time machine brought into the dealerships. Free pick up and mileage delivery on warrantied items is up to perform warranty repairsthe servicing dealerships discretion. * 46 45 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon All of our dealers that we use to service a Sourcewell entities are complete sales and service. We have sales only shops with limited service but we do not use them to honor the Sourcewell contract. There are times we will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, have a dealer that is 10 miles away to service the account rather than one that is 2 miles away. After the sale service is a priority with us. Our dealers will service what we can provide onsite support for local issuessell. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed We use dealers close to the agencyagency for the set up and delivery and they are responsible for the service afterwards. There has been times where Hustler Turf has subsidized the dealer on a difficult service call that takes them out of their desired marketing area . Service after the sale is important to us. * 47 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Hustler Turf covers all products produced and sold to our customer base. The engine warranties are covered by the engine manufacture. All of our servicing dealers must be an authorized dealer for the engine we use. Engine warranties are submitted to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed engine manufacture by the manufacturerdealer. lf a extended warranty is purchase by the agency, those warranty claims would go to Hustler regardless if its engine or chassis. * 48 47 What are your proposed exchange and return programs and policies? Axon does not allow exchanges lf the coaching and qualifying of the customer is done up front there should be no exchange or returns. Please see our MSPA for full detailsWe would deal with those issues one on one. During the sale we discuss with the agency what they wish to do with the mower and what type of budget do they have. lf their budget is not in the price range of the machine required l would rather walk away than sell them a machine. lf there is a question if the machine will do a certain job like mow a ditch or climb a hill we would bring the machine out to the job site prior to selling it. Doing a little extra work and asking a couple more questions prior to the sale helps avoiding these issues. * 49 48 Describe any service contract options for the items included in your proposal. Please refer to We offer a extended warranty on all of our product. The extra warranty is an increase in years and hours used. The extension is basedon the included MSPAoriginal warranty. During the months of December and January we offer the extended warranty on our larger commercial units at no charge. Service programs are offered by some of our dealers but Hustler Turf has no involvement with those. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 49 What are your payment terms (e.g., net 10, net 30)? Payment terms Terms are Net 30net 30 days from invoice. Our invoices are sent after the agency has accepted the machine and it is registered in our system. Email invoices are available if preferred. * 51 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does Yes, We have been working with NCL the past year on securing financing for the agencies. Because of the virus the tax revenue is down and many agencies do not have the funds to out-right buy a piece of equipment. NCL has been very helpful when those issues present themselves. We also offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedprograms from Western Equipment Financing out of Devils Lake ND. * 52 51 Briefly describe your proposed order process. Include lnclude enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Membersparticipating entities' purchase orders. Axon Hustler would receive a request for quote from a dealer for an agency or we receive a request straight from the agency. We return the quote to the agency and the servicing dealer so we are all on the same page.The quote is written on a Sourcewell Quote sheet. l will process orders Axon include our W-9 when required. All of our quotes are contract specific.Once the agency agrees to the quote they submit a PO to Hustler Turf directly to my office. We in turn write up a delivery ticket and send it to the dealer with instructions on what machine and where to deliver it. Once delivered the agency signs the delivery ticket and the dealer sends it back to Hustler Turf with a copy of the registration. We now know that the machine has been accepted, it is registered in our system for warranty. l marry those two papers with the PO for invoicing. At any given time l can look up and invoice by name, number or group. lf l need the numbers to complete the quarterly report our QAD system will give me sales by date and contract. Hustler Turf Holds the contract. By having the PO written to Hustler Turf and not the dealer we are able to track all Sourcewell Sales. Feel free to reach out to our CO and ask about our history on reporting sales. They are sent in on time and accurate. Allowing the dealer to submit the sales would only allow miss reporting. l attached a copy of our flow sheet l send to he dealers on contract sales. * 52 Do you accept from the P-card procurement and payment process? lf so, is there any additional cost to Sourcewell members directlyparticipating entities for using this process? Yes, as we accept the P-Card and Credit Cards on contract purchases. We do not charge any fees for using these cards. We do not request the card numbers until the unit is accepted and registered in our distributor network system. * Table 11: Pricing and Delivery Provide detailed pricing information in the United States questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Line Item Question Response * 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. lf applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We have 3 price breakdown on our equipment. On the residential equipment we offer a 10% discount off MSRP. This is the smaller machine that are rarely bought using the contract. The next bracket is our commercial units. We offer a 27% discount off of MSRP and then finally we have our wide area mower, the Super 104 that we offer a 25% off MSRP. l will upload out contract pricing in the upload section. Because there are different freight cost and taxes in Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. along with a different currency all the models that meet Canadian standards are discounted 25% off MSRP in Canadian standards *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which New Way manufactured replacement parts, components, and assemblies are manufactured by Axon are sold under a Limited Warranty to be free from defects in workmanship and materials or material for a period of one twelve (112) year from months. This is a part replacement only warranty and the date item must be returned to the New Way Dealer for exchange. The labor and shipping cost to replace the parts shall be the responsibility of receiptthe customer. Axon-manufactured There is no warranty on expendable items, wear components, or used parts. Extended warranties are available on all of our current bodies and turnkey chassis. More information about extended warranties can be found on our price sheets and via the chassis’ Original Equipment Manufacturer (OEM). Sourcewell Members will register their New Way warranty cards. This process is handled via an easy online form that a Member’s local New Way Dealer can fill out. Parts only warranty (see section III.d of attached warranty statement) will apply for distributor or customer installed accessories are covered under a limited ninety-day warranty from that have been purchased through Scranton Manufacturing Company, provided part failure was not due to improper installation, use, or neglect. Damage caused by incorrectly installed field accessories may void portions or all of the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's unit’s warranty. There When a warranty service is requested, the distributor shall: -Verify warranty eligibility of the machine to be serviced per previous sections -Diagnose the problem to determine that the service is warrantable -Ensure that the parts necessary to perform the repair are extended warranties available as defined in -Provide the Axon Master Services necessary repair services Complete and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS submit the Warranty Request Form For some solutions we are authorized resellers more on the Warranty Request Form, see sections V.b and V.c of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. attached warranty statement * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyNew Way’s warranty shall not apply to equipment that has been subject to misuse, negligence, or accident, or which has been included repaired or altered without New Way’s prior knowledge or consent. New Way will not be responsible for warranty repairs made in the uploaded attachmentsfield by personnel other than from New Way or an authorized New Way agent unless previously authorized by New Way. New Way Trucks are designed to operate only with the OEM products used by New Way. This limited warranty will be void if the New Way products are modified other than as done at New Way’s factory or at a New Way authorized dealer unless authorized by New Way. Use of parts and assemblies from another manufacturer as substitutes for OEM products will also void the limited warranty. There will be no warranty on used parts. * 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel Travel time and mileage are not subject to perform warranty repairslabor reimbursement. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon We have warranty service coverage in all areas covered under the Sourcewell contract. Service requests will be available 24 hours/7 days per week covered by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for the local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures authorized dealer or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencytheir designated service center. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices In the case where a chassis is provided, New Way’s warranty covers the vehicle's body only. The OEM is responsible for covering the warranty for a chassis. New Way’s warranty statement does not cover other manufacturers’ goods. New Way warrants the packer body assembly for a standard base period of one (1) year from date of delivery (see section III.a of attached warranty statement). This limited warranty applies to body components as defined below to be free from proven defects in material and workmanship. Wear parts (pins, bushings, chain assemblies, door and gate seals, wear pads, etc.), and normal wear and tear are excluded. Labor repair cost may also be covered, (see section IV.g of attached warranty statement). The body assembly is defined as the following: -Arms (front loaders and side loaders) -Packer or Eject Panel -Tailgate -Electrical components -Factory installed aftermarket parts (see section IV.a of attached warranty statement) -Hydraulic components not including cylinders (see section IV.d of attached warranty statement) -Paint Base Hydraulic Cylinder Warranty New Way warrants all hydraulic cylinders for a standard base period of two (2) years. This limited warranty applies to cylinder defects in material and/or workmanship only. See section IV.c of attached warranty statement for details. During the first year, replacement labor (see section IV.g of attached warranty statement) and shipping cost to the best authorized distributor are covered. At the start of our abilitythe second year, replacement labor and shipping costs are not covered by New Way. If we Optional three (3) or five (5) year extended warranties for hydraulic cylinders are unable to resolve the issue and the devices require warranty service, this will be performed by the manufactureravailable. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsIn the case of catastrophic failure of one of our bodies that is deemed to be the fault of our manufacturing process, New Way would offer a replacement at our expense. Please see our MSPA for full detailsParts may be returned by following the procedure outlined in section VI.a of the attached warranty statement. * 49 Describe any service contract options for the items included in your proposal. Please refer to Service contracts are not available at this time, however optional extended warranties are available at the included MSPAtime of order. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. 30 Days * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or New Way offers a number of financing options, including Sourcewell’s National Cooperative Partner program. AlternativelyLeasing through New Way FleetForce - As part of New Way’s offering, Axon offers a provision in its MSPA which allows for cancellation by we also provide rental options through New Way FleetForce. As the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described only direct- from-manufacturer refuse hauler renter in the Contract templateindustry, New Way FleetForce provides both short and long-term rental solutions for all the equipment we manufacture. For exampleThis includes our full line of Front Loaders, indicate whether your dealer network Rear Loaders, Automated Side Loaders, and our Satellite Side Loader. A rental program is included a great solution for Members looking for different finance options to acquire the same great New Way product. New Way FleetForce offers various rental contract options, ranging from as short as one week to a multiple years-long rental contract. Through maintaining a rental offering of the newest and most productive waste collection vehicles, New Way FleetForce has the volume to meet Members various needs and can coordinate the delivery rental units directly to Members in your response a timely manner. In most cases, delivery can happen immediately. Rentals are a desirable option for many haulers and whether each dealer (especially for Members that represent municipalities. Leasing allows Members to: -Easily begin a new collection route due to annexation without the typical up- front investment of purchasing. -Start a new route or some other entity) will process relationship without the Sourcewell Members' purchase orderspossible strain on cash flow. Axon will process orders Axon will accept from Sourcewell members directly, -Quickly replace a fleet unit that goes down unexpectedly or is out of service. -Manage an emergency clean-up situation where time is of the essence or a temporary expansion of service may be necessary - such as our distributor network in seasonal leaf and brush collection. -Take on a brand new route with a quality New Way waste collection unit after determining which model is best for the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellsituation. *

Line Item Question Response. 43 46 Do your warranties cover all products, parts, and labor? Axon warrants All of our vendor partners, manufacturers and service providers maintain a warranty program that covers a combination of parts and labor. These partners meet, and in many cases, exceed industry standard warranties. Firstly, regardless of the product purchased, Liftnow offers LIFETIME tech support through its law enforcement hardware products which are manufactured by Axon are email, xxxxxxxxxx@xxxxxxx.xxx or its toll free from defects number 1- 800-LIFT-NOW. The longest of our product warranties is a LIFETIME warranty on many of our most popular of our vehicle lifts and shop equipment. This includes both parts (also called materials) AND worksmanship. This far exceeds the industry standards for warranties in workmanship and materials for a period of one (1) year from this product. However, this lifetime warranty is not the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's only lifetime warranty. There Lifetime warranties are extended also seen across categories including in categories such as Vehicle Exhaust Extraction and Shop Cabinetry and Equipment. Other common warranties available as defined in include 10 Year Warranties, 7 Year Warranties and 5 Year Warranties. Please refer to the Axon Master Services and Purchasing Agreement (MSPA)document entitled "Warranty Summaries" to learn more about which warranties cover what from our brand portfolio. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized Please refer to resell abide the folder entitied "Specific Warranties" to learn more about specific warranties by the manufacturer's warranty. Further details can be provided upon requestproduct. * 44 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions No, there are outlined in our warranty, which has been included in the uploaded attachmentsno warranties that impose usage restrictions or other limitations that adversely affect coverage. * 45 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Yes. For repairs within the expense of technicians' warranty period, the service network invoices the vendor partner directly for travel time and mileage to perform warranty repairs. * 46 49 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will There are no geographic regions in North America (United States, Canada AND Territories) for which we cannot provide certified technicians to perform warranty repairs. All warranty requests can be available 24 hours/7 days per week by phone dispatched either through Liftnow at no cost to the Member or directly to the manufacturer. There is no difference in the process to provide service and warranty repair for emergency technical support for any system outagea piece of equipment that is in a remote area or a well-covered one. This is because Liftnow and its vendor partners already maintain operations, service partners, and if mutually agreed upon national accounts in these remote areas that necessitate warranty and service work. In other words, there is no incremental effort, money or time needed of a Sourcewell Member Agency to utilize an already-deployed program. Equipment sold by both partiesLiftnow and its vendor partners is already being actively serviced in extraordinarily remote areas, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue most notably: American Samoa Guam Alaska Nunavut (i.e. access point failures or accidental cut wiresNU) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. Hawaii * 47 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices As a service-first company, warranties are typically passed on to the best of our abilityoriginal equipment manufacturer (OEM) but we stand ready to assist any Sourcewell Member in procuring warranty service and fulfill all warranty requests directly through Liftnow. If Also described in the Sourcewell Service Program, we are unable pleased to resolve also offer out-of-warranty service for not only our partner brands but brands of other equipment in the issue same product categories within the scope of this RFP. This includes brands that have since been discontinued or defunct as well as manufacture custom parts for Members. Also as a service-first company, a large part of Liftnow's selection of its brand partners has to do with not only that partner's ability to service customers regardless of location (see line item 49), but also its attitude toward warranty work. The truth is that regardless of the length or terms of a warranty, that warranty is only as strong as the company that supports it. Liftnow experiences firsthand the professionalism and "do the devices require right thing" attitude by its vendor partners in the rare but ultimately inevitable case of warranty service, this will be performed by the manufacturerwork. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returnsDue to our exhaustive assessment of our customer's needs, Liftnow is proud to report virtually no returns whatsoever. Please see We'd also like to note that like our MSPA for full detailsvendor partnerships are also predicated on the “do the right thing” mentality when it comes to return and exchange policies that are above and beyond what may be required. * 49 Describe any service contract options for the items included in your proposal. Please refer We must adhere to the included MSPA. * Table 10: Payment Terms return programs and Financing Options Line Item Question Response * 50 What policies of each of our vendor partners including restocking fees as necessary, which are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers usually expressed as a provision in its MSPA which allows for cancellation by percentage of the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract templateinitial purchase price. For examplethe sake of brevity, indicate whether your dealer network is we have not included in your response all return programs and whether each dealer (policies here. We have included XxxxXxx as a sample of a return policy, entitled “BendPak Return Policy”, while many others have return policies as a part of their warranties. We can provide any return policy information as requested and necessary to execute this contract. In Liftnow's 20-year history, we maintain a nearly perfect customer satisfaction rating, with virtually no returns or some other entity) will process the exchanges for our entire line of equipment. We conducted research when writing our Sourcewell Members' purchase Proposal and concluded that this category's total revenue through Sourcewell has included less than 0.025% of returns or exchanges. Furthermore, Liftnow's return ratio currently stands at approximately 0.10% of * total volume of orders, and 0% of Sourcewell and cooperative purchasing orders. Axon Liftnow maintains a staggeringly low return and exchange rate due to the measures it takes, including pre-order site visits, measurements, data sheet sign offs, concrete tests, electrical tests and more. We encourage Agencies to fill out a copy of our “Project Management Worksheet” which is attached on their own or with the assistance of a member of the Liftnow team. We encourage this so that supply and installation goes as smoothly as possible. There are multiple versions and special questions for each “major” type of equipment requiring installation and configuration. If these cannot be reliably answered with Entity Input, and in some cases Photos and Videos, Liftnow will arrange for a site visit. After all questions and site conditions are successfully answered and the equipment arrives, the equipment is ready to be installed as long as removal of existing equipment was not needed. It is this process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States that has allowed us to keep an incredibly low return and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewell. *exchange rate.

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon Xxxxxxxxx Products, Inc. warrants its manufactured products and installation work against defects in material or workmanship. This warranty is not a guarantee that its law enforcement hardware the product will be free of defects. This warranty of our products under normal use and service is limited to replacement or repair at the company's factory, of any parts which are manufactured by Axon are free from defects in workmanship returned to the factory freight prepaid, and materials for a period of one (1) year from the date of receiptupon examination found to be defective. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized Please refer to resell abide by the manufacturer's warranty. Further details can be provided upon request. EXHIBIT G.1 Xxxxxxxxx Warranty Policy * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Please refer to the EXCLUSION section in our warranty, which has been included in the uploaded attachments. EXHIBIT G.1 Xxxxxxxxx Warranty Policy * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover the expense of technicians' travel time and mileage to perform warranty repairs. YES * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon Henderson will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, provide warranty coverage/service across the United States and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. Canada * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Please refer to section EXCLUSION B.2 EXHIBIT G.1 Xxxxxxxxx Warranty Policy as follows: Any component or part manufactured by others will troubleshoot these devices to the best carry that manufacturer's warranty, and in no case xxxx Xxxxxxxxx Products, Inc. be liable, either expressed or implied, for warranties in excess of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed those made by the original manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges The customer is required to contact our Technical Services & Warranty department at 1-800-359-4970 to obtain an RGA (Returned Goods Authorization) form. All products or returnsparts authorized for return must have the RGA number on all shipping documents and parts labels. Returned parts are evaluated by the Technical Services & Warranty department as to their disposition. Credit will be issued to the customer within 10 business days of receipt of returned product or parts if defect or reason for return is deemed within the warranty policy. Please see our MSPA for full details. refer to Exhibit G.1 Xxxxxxxxx Warranty Policy Please refer to Exhibit G.2 Xxxxxxxxx Warranty Procedure including RGA (Returned Goods Authorization) * 49 Describe any service contract options for the items included in your proposal. Please refer to the Xxxxxxxxx Products Inc offers annual contracts for service, maintenance, inspection, and subscriptions. Services offered with RFP are included MSPAin our pricing documents. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. Cash in Advance or net 30 days after shipment of product or completed installation * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon Xxxxxxxxx does not offer have a leasing or program. However, Xxxxxxxxx will consider Sourcewell members with financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedrequirements outside our normally offered terms and conditions. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon Sourcewell Members will be provided a quote from the Sourcewell contract. The Sourcewell Member will issue purchase order directly to Xxxxxxxxx or an authorized Xxxxxxxxx dealer trained to sell the Sourcewell contract. Xxxxxxxxx will process PO from either Sourcewell Member or Dealer into a Customer Order. A line item on the Customer Order will indicate the order is related to the Sourcewell contract. Product and upfitting services will be invoiced when products or completed trucks are shipped. All purchase orders, customer orders Axon will and invoices are recorded in a Sourcewell Sales Report to track sales activity and administration fees. All documents are retained for audit purposes. Please refer to EXHIBIT F_Payment Terms Q#52_Order Process Flowchart. * 53 Do you accept from the P-card procurement and payment process? If so, is there any additional cost to Sourcewell members directly, Members for using this process? Xxxxxxxxx does accept P-card and credit card payments for small purchases classified as our distributor network $2,000 or less per total order. Large purchases classified as greater than $2,000 per total order require check or money order. * Pricing and Delivery Provide detailed pricing information in the United States questions that follow below. Keep in mind that reasonable price and Canada does not sell our video productsproduct adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. Our Order Entry team enters orders into our CRMLine Item Question Response * 54 Describe your pricing model (e.g., Salesforceline-item discounts or product- category discounts). Reports Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Xxxxxxxxx Products Inc pricing model will be maintained a 10% discount off of List Price for the respective RFP. Applicable products made available are included in the Xxxxxxxxx Products Inc RFP052919 Products and extracted from Salesforce Price List listed by line item for quarterly reporting features and options. Complete packages are available and will follow the same discount structure. As Xxxxxxxxx Products Inc understands our customer needs are always met with a standardized product not included in our product list, there may be similar features/options Xxxxxxxxx Products Inc can provide with respect to Sourcewellmember budget, timeline, and/or quality standards. Any feature or option requested by a Sourcewell Member that is not depicted on these pricing pages is considered nonstandard options. These requests will be valued utilizing the ‘cost plus a percentage' pricing methodology. *

Line Item Question Response. 43 47 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware All of our products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receiptby our general warranty. Non-Axon manufactured accessories are If an item is covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services warranty that will include parts and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestlabor. * 44 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Our warranty is valid when products are outlined in our warranty, which has been included in the uploaded attachmentsused as directed. * 45 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not general warranty would cover shipping costs to return items for any repair work covered under the expense of technicians' travel time and mileage to perform warranty repairswarranty. * 46 50 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon Fire-Dex works with several independent service providers throughout the US and Canada that we authorize to perform repair work under warranty. Fire-Dex's subsidiary, Fire-Dex GW, LLC dba Gear Wash, is the largest Fully Verified Independent Service Provider (ISP) of PPE care and maintenance in the world and used for performing work under warranty at one of our 10 locations throughout the United States. Warranty requests should be submitted through the customer service representative for the coverage area who will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed direct you to the agencynearest warranty repair facility to send the items. * 47 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Fire-Dex will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue only warranty items manufactured by Fire-Dex and the devices require warranty service, this will be performed is not offering items made by the manufacturerother manufacturers. * 48 52 What are your proposed exchange and return programs and policies? Axon Fire-Dex does not allow accept returns or exchanges on custom items unless they are deemed defective. Any stock items can be exchanged or returns. Please see our MSPA for full detailsreturned with a restocking fee applied. * 49 53 Describe any service contract options for the items included in your proposal. Please refer Fire-Dex does not offer any service contract options in the proposal. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 54 Describe any performance standards or guarantees that apply to your services Fire-Dex prides itself on our performance standards and quality of workmanship. During our manufacturing of products gear goes through 17 inspection points throughout the process. Each team and section has an inspection station with electronic access to specifications and WI's. Fire-Dex has a data collection system to monitor in process quality and productivity and provide quality incentives to insure "Right the First Time" for all sewers. Fire-Dex guarantees high quality workmanship and through continually inspecting not only our products but processes to ensure we best meet our mission of "serving those who serve". * 55 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Fire-Dex is ISO 9001:2015 compliant with an operating culture based upon continuous improvement and process excellence. Fire-Dex has strict process and product controls to ensure the accuracy of all finished products. The Company ensures all methods and procedures used in design and manufacturing are repeatable and robust to meet the high demands of the first responders they supply. Quality Equipment and Facilities Fire-Dex has invested in its facilities and standard processes to ensure the reliability and functionality of its equipment meet the demands of custom production. The equipment consists of state-of-the-art CAD/CAM cutting software and equipment to safeguard the accuracy of custom order production. It is important to note that the company maintains strict controls between design software and manufacturing software. This eliminates the possibility of changing patterns in the manufacturing arena and further heightens our commitment to pinpoint order accuracy. Fire-Dex uses “error proofing” techniques embedded in the pattern design to attain order accuracy throughout sewing operations. The Fire-Dex facility is divided into work cells to promote continuous inspection and efficient flow of material to heighten order quality. Fire-Dex abides by a philosophy that quality is built into a product, yet there are minimum of 17 inspection stations throughout the process to protect order accuracy. Fire-Dex has a sophisticated testing lab within the Medina, Ohio headquarters. The lab is supplied with numerous testing devices that are outlined in test requirements for NFPA standards. The lab is used for routine inspection of raw materials, finished goods, and is used in combination with third party testing labs to facilitate annual re-certification and development of new products. Systems Fire-Dex has a state-of-the-art document management system, with tight editorial controls, that are available to all associates. Forms, documents, procedures, and detailed work instructions are available to every employee with “point and click” access at terminals strategically located throughout the facility. As such, Fire-Dex has rigorous process and product change control procedures to eliminate variation and instill repeatability of the products we manufacture. Fire-Dex also has sophisticated data collection systems to monitor product quality for continuous improvement to the products and effectiveness of the quality management system. All quality metrics are visible to all associates to engage them in the ongoing maintenance and enhancement of the system. Quality records are maintained according to ISO standards and lot traceability is maintained electronically in accordance to NFPA standards. Fire-Dex has a full time Quality Compliance Coordinator, teams of internal auditors, Six Sigma Green Belts, and Six Sigma Black Belts on staff full time. Fire-Dex has a thorough new employee and ongoing employee training program. Fire-Dex continually invests in its staff by providing ongoing quality education programs both internally and with local University's in the area. Fire-Dex actively participates in NFPA standards development and has participated on the committees for greater than 15 years. Records Maintenance Fire-Dex maintains all records required by NFPA 1971 detailing construction of and testing the materials used in manufacturing garments. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 56 Describe your payment terms (e.g., net 10, and accepted payment methods. Fire-Dex payment terms are net 30)? Payment terms . Accepted payment methods are Net 30check, wire transfer, or credit card. * 51 Do you provide 57 Describe any leasing or financing options, especially those options available for use by educational or governmental entities. Fire-Dex distributors have various financing options available. * 58 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Fire-Dex uses a custom website for quoting and ordering products. Order must be placed through this site which includes standard terms and conditions with each order placed. Examples attached. * 59 Do you accept the P-card procurement and payment process? If so, is there any additional cost to make certain acquisitionsSourcewell participating entities for using this process? Axon Fire-Dex does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by accept the agency if sufficient funds are not appropriatedP-card procurement and payment process. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 60 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Fire-Dex has included our full price list for this contract proposal. Fire-Dex would like to offer a 45% discount from list for all items included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellprice list provided. *

Line Item Question Response. 43 42 Do your warranties cover all products, parts, and labor? Axon warrants Xxxxxx Built Buses agrees to accept sole source responsibility for vehicle and component parts warranted by Xxxxxx per Xxxxxx and DTNA'S published policy attached to this proposal. Such written warranty is exclusive and is in lieu of all other warranties, express or implied, including, but not limited to, any warranty of merchantability or fitness for purpose. Xxxxxx cannot accept responsibility for parts that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship separately warranted (eg: engines, transmissions, or other chassis OEM's such as Ford and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPAGM). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized Xxxxxx dealers can work with the responsible manufacturer or service supplier to resell abide by the manufacturer's warranty. Further details can be provided upon requestcorrect performance issues in those cases. * 44 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Based upon a product's specifications warranty coverage varies. Xxxxxx warrants that each new vehicle will be free from defects in material and workmanship that occur under normal use within the applicable warranty period, subject to certain limitations and exclusions as specified in the warranty documents included in our warranty, which has been included submission to Sourcewell. Coverage includes all components and parts unless specifically covered by other warranties or otherwise excluded by those documents. Xxxxxx warranty coverages do not apply to equipment added after bus manufacturing since those items are outside of our knowledge or control due to the custom nature of the final product in question. Specific details of any coverage pertaining to those items will need to be confirmed with the uploaded attachmentsselling dealer by the Sourcewell member. * 45 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our Due to the complexity of the vehicles sold under this agreement, the majority of the service to be performed on the equipment will be best undertaken in an authorized Xxxxxx Built Bus service facility to ensure the highest possible service standards. In some cases, specific dealerships may offer on-site repair options to Sourcewell members. These offerings will vary by the size of the market in question and will be constrained in scope by the limitations of a mobile solution. As such, Sourcewell Members should consult the Xxxxxx dealership listings provided in this response to identify the specific services offered by their local Xxxxxx dealership and the specific financial provisions of those services offered. Incremental warranties do not may be purchased by Sourcewell Members to cover this situation at additional expense. Details of that selection should be negotiated with the expense selling Xxxxxx/DTNA dealer representative at time of technicians' travel time and mileage to perform warranty repairspurchase. * 46 45 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, Xxxxxx is proud to have one of the largest dealership footprints in the industry with 263 service points across North America. We have authorized repair facilities in all 50 States and if mutually agreed upon by both parties9 of the 13 Canadian Provinces where significant populations of trucks exist. As such, we can provide onsite are confident in our ability to support for local issuesthe Sourcewell membership's service needs. If a site visit is deemed necessary due to an issue (i.e. access point failures Please be aware that areas outside the CONUS market, or accidental cut wires) and not an Axon in more remote localities in the US or Axon Evidence issue there Canadian mainland, may be a charge assessed to the agency. * 47 Will you cover warranty experience service for items made by other manufacturers times that are part more extensive than their more urban counterparts because of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. * 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see our MSPA for full details. * 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are Net 30. * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewelltheir remote location. *

Line Item Question Response. 43 45 Do your warranties cover all products, parts, and labor? Axon Ring-O-Matic warrants that its law enforcement hardware products which are manufactured by Axon are each new industrial equipment of Ring-O-Matic's manufacture to be free from of defects in workmanship material and materials workmanship, under normal use and service for a period one full year after initial purchase/retail sale or 1,000 operating hours, whichever occurs first. This limited warranty shall apply only to complete machines of one (1) year from the date of receiptRing-O-Matic's manufacture. Axon-manufactured accessories Parts are covered under by a separate limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There Equipment and accessories not of Ring-X-Xxxxxx manufacture are extended warranties available as defined in warranted only to the Axon Master Services extent of the original manufacturers warranty and Purchasing Agreement subject to their allowance to Ring-O-Matic (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleetonly if found to be defective by such manufacturer) Engines, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestblowers and water pumps fall into this category. * 44 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachmentsOperating equipment outside of its intended use and/or limitations could affect warranty coverage. * 45 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Warranty work will take place through a Ring-O-Matic dealer, transportation cost, if any, to or from the expense of technicians' Ring-O-Matic dealer and travel time and mileage of Ring-O-Matic dealers service personel to perform warranty repairsmake repairs on the purchasers sight or other location are not covered under this warranty. * 46 48 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageRing-O-Matic has the ability to provide a certified technician, either through our dealer network or directly through Ring-O-Matic, to perform warranty repairs to all geographic regions of the United States and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 47 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Equipment and accessories not of Ring-X-Xxxxxx manufacture are warranted only to the best extent of our ability. If we are unable the original manufacturers warranty and subject to resolve the issue their allowance to Ring-O-Matic (only if found to be defective by such manufacturer) Engines, blowers and the devices require warranty service, water pumps fall into this will be performed by the manufacturercategory. * 48 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns. Please see Our exchange an return programs and policies are handled on a case by case basis in conjunction with our MSPA for full detailsdealer network. * 49 51 Describe any service contract options for the items included in your proposal. Please refer Many of our dealers offer service contracts at the point of sale with end users. Ring-O- Matic also offers extended warranties to purchase with our equipment. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 52 Describe any performance standards or guarantees that apply to your services Due to the nature of our equipment, guarantees are condition and site specific, in the event of downtime, loaner machines can be offered. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Between service and production, Ring-O-Matic practices Lean manufacturing principles along with 5S principles. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 54 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Payment terms on orders made through the Sourcewell contract are Net 30net 30 days. Acceptable payment methods are cash/check, bank wire ($25 wiring fee), or credit card (%2.5 credit card fee) * 51 Do you provide 55 Describe any leasing or financing options available for use by educational or governmental entities. Many of our dealers offer lease and finance options, especially those . Ring-O-Matic also works with Great America Financial Services for financing options for end use customers. * 56 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Ring-O-Matic will accept orders using the buying entities standard purchase order documentation with purchase order number. Upon receipt of the purchase order document, we will provide the buying entity a sales order acknowledgement for their records, please see example of the sales order acknowledgement in the uploaded documents * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to make certain acquisitionsSourcewell participating entities for using this process? Axon Unfortunately, Ring-O-Matic does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedaccept P-card procurement and payment process. * 52 Briefly describe your proposed order processTable 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Include enough detail to support your ability to report quarterly sales to Sourcewell Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 58 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video productsdocument upload section of your response. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted pricing model is a percentage discount from Salesforce for quarterly reporting to Sourcewellpublished MSRP. *

Line Item Question Response. 43 44 Do your warranties cover all products, parts, and labor? Axon warrants Standard Warranty Honeywell will replace or repair any product Honeywell provides under this Agreement that its law enforcement hardware fails within a 1-year warranty period due to defects in materials or workmanship, except to the extent the failure results from customer negligence, or from any other cause beyond the control of Honeywell. This warranty applies to all products which are Honeywell provides under this agreement, whether or not manufactured by Axon are free from defects in workmanship and materials for a period Honeywell. The warranty is effective as of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from customer acceptance of the product or the date customer begins beneficial use of receiptthe product, whichever occurs first. Non-Axon manufactured accessories Extended warranties are covered under the manufacturer's warranty. There are extended warranties available as defined in per customer requirements and as negotiated between the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestparties. * 44 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined In the unfortunate event that a Honeywell product becomes damaged or is in need of repair, we'll stand by it. We'll provide tech support and repair services through your locally based partners and distributors. Some of our warranty, which has been included in brands require an RMA request form to be filed before a repair can be completed. Please check out the uploaded attachmentstech support page to see if that's a step that you need to take. * 45 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover WARRANTY 6.1 Honeywell will replace or repair any product Honeywell provides under this Agreement that fails within the expense warranty period of technicians' travel time one (1) year because of defective workmanship or materials, except to the extent the failure results from Customer negligence, fire, lightning, water damage, or any other cause beyond the control of Honeywell. This warranty is effective as of the date of Customer acceptance of the product or the date Customer begins beneficial use of the product, whichever occurs first, and mileage to perform shall terminate and expire one (1) year after such effective date. Honeywell's sole obligation, and Customer's sole remedy, under this warranty repairsis repair or replacement, at Honeywell's election, of the applicable defective products within the one (1) year warranty period. All products repaired or replaced, if any, are warranted only for the remaining and unexpired portion of the original one (1) year warranty period. 6.2 EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1, HONEYWELL MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER WRITTEN, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE AND ANY AND ALL WARRANTIES REGARDING HAZARDOUS SUBSTANCES OR MOLD. NO EXTENSION OF THIS WARRANTY WILL BE BINDING UPON HONEYWELL UNLESS SET FORTH IN WRITING AND SIGNED BY XXXXXXXXX'S AUTHORIZED REPRESENTATIVE * 46 47 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageHoneywell has a significant presence in the US and Canada markets, our services branches are strategically located to serve throughout the US and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 47 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon WARRANTY 6.1 Honeywell will troubleshoot these devices replace or repair any product Honeywell provides under this Agreement that fails within the warranty period of one (1) year because of defective workmanship or materials, except to the best extent the failure results from Customer negligence, fire, lightning, water damage, or any other cause beyond the control of our abilityHoneywell. If we This warranty is effective as of the date of Customer acceptance of the product or the date Customer begins beneficial use of the product, whichever occurs first, and shall terminate and expire one (1) year after such effective date. Honeywell's sole obligation, and Customer's sole remedy, under this warranty is repair or replacement, at Honeywell's election, of the applicable defective products within the one (1) year warranty period. All products repaired or replaced, if any, are unable to resolve warranted only for the issue remaining and unexpired portion of the devices require original one (1) year warranty serviceperiod. 6.2 EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1, this will be performed by the manufacturerHONEYWELL MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER WRITTEN, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE AND ANY AND ALL WARRANTIES REGARDING HAZARDOUS SUBSTANCES OR MOLD. NO EXTENSION OF THIS WARRANTY WILL BE BINDING UPON HONEYWELL UNLESS SET FORTH IN WRITING AND SIGNED BY XXXXXXXXX'S AUTHORIZED REPRESENTATIVE. * 48 49 What are your proposed exchange and return programs and policies? Axon does not allow exchanges If you have an instrument that needs to be sent in for repair or returnsyou have an issue with a returned RMA you have three options to proceed: Send an email to the RMA Team at xx.xx.xxxxxxx@xxxxxxxxx.xxx. Please see our MSPA Call 0-000-000-0000 and select option 4 for full details"All Other Gas Detection" and then option 4 for Returns, Repairs and Warranty. You will receive an RMA to complete from the RMA Team to ensure we have all the proper contact information. This form will need to be completed by the end user and returned to the email address above. We need the following information: Full contact information, including Name, Company, Address, Phone Number, and Email address Serial Number of the instrument that needs repair Issue experienced (Reason for repair) * 49 50 Describe any service contract options for the items included in your proposal. Please refer Operations and Maintenance of ITCs Honeywell's vast O&M experience and history of working in thousands of facilities enables us to fulfill the critical role of ensuring an efficient, productive building environment for our customers. Honeywell places a strong focus on supporting our customers well beyond the installation of their project • Over $600M annually in facility services to over 50,000 customers worldwide • Over 1,300 facilities worldwide that support our customers daily missions • Over 3000 customers supported by ISO:9001- 2000 Global Service Response Center • Large O&M agreements with Fort Xxxxx, White Oak, Xxxxxxxx AFB and Fort Xxxxxxx Technical, Personnel, and Performance Risks Associated with O&M of ITCs Honeywell has assessed the technical, personnel, performance risks and responsibilities associated with the Operations and Maintenance (O&M) of the proposed ITCs. The benefits of Honeywell's O&M solution are highlighted in Figure 21. A more detailed O&M description for each ITC is discussed under each ITC Section. Operations The customer is responsible for the day-to-day operation of the installed ITCs. Since none of the installed ITCs require a dedicated resource for operations, there is minimal impact to regular operational processes. The technical and performance risks of all ITCs are ultimately the responsibility of Honeywell through the warranty term unless Honeywell is contracted for ongoing maintenance. Maintenance Honeywell can be responsible for all preventive maintenance on the installed ITCs. Scheduled preventive maintenance is initiated by our Global Service Response Center (GSRC), which dispatches the appropriate Honeywell Branch personnel or Equipment Manufacturer representative to complete the scheduled task. We conduct several maintenance compliance inspections throughout the year with base personnel to ensure the preventive maintenance is being completed as required. During the Design Phase, Honeywell meets with customer personnel to review the Honeywell preventive maintenance tasks that are included in the ongoing services agreement. Repair and Replacement Honeywell can be responsible for all repairs and replacement of the installed ITCs for the life of the contract with the exception of equipment that carry a specific warranty. Honeywell trains Sourcewell employees on the repair of the installed ITCs as part of the commissioning process. During the Design Phase Honeywell meets with Sourcewell personnel to review the Honeywell repair and replacement responsibilities that are includedin the ongoing services agreement. ITC Performance Honeywell assumes performance risk of the ITCs during the warranty period of the contract or as defined by an on-going service agreement. In instances where the customer is responsible for O&M of the equipment, the customer must retain and provide written record of all planned and unplanned maintenance, repair, and replacement. ITC Failures Honeywell can be responsible for ITCs that fail during the life of the contract, except equipment with specific warranty expiration. If contracted for on-gong service, should an installed ITC fail during the service term, Honeywell can replace the failed equipment with an equal or better. Features Benefits 24/7/365 Operation • “Live” Technician Available 24 Hours 365 Days a Year Increased Efficiency • Minimize Service Calls and Disruptions • Monitoring for Abnormal Conditions Minimizes Equipment Down Time Customer Value Measurement • Responsiveness and Highest Levels of Customer Satisfaction Figure 21: Honeywell leverages service solutions to improve comfort and occupant satisfaction and safety Quality Assurance The Honeywell quarterly Quality Assurance on-site inspection tracks the performance and functionality of the ITCs. Performance deviations and/or operation and maintenance issues are immediately reported to the agency and corrective action is taken. Response Time Any repair or service calls initiated by Sourcewell personnel are called into the Honeywell GSRC. The GSRC immediately dispatches local service branch technicians to visit the site, communicate with the assigned Sourcewell resource, and fix the problem. The GSRC conducts remote monitoring and control, service dispatching, data collection, and operational analysis. During the Design Phase, the response time responsibilities and processes that are included MSPAin the on- going services agreement are reviewed and agreed upon. Training Training of customer personnel on the proper operation, maintenance, and repair of the installed ITCs begins after the installation, during commissioning of the equipment, and prior to agency acceptance. Honeywell trains assigned customer personnel on all ITC equipment installed under the task order. Training includes a mix of on-site, Web-based, and videotaped training. During the Design Phase, Honeywell and Sourcewell personnel develop a site-specific training program ensuring a thorough understanding of all operation, service, repair, and replacement areas. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. Line Item Question Response * 51 Describe any performance standards or guarantees that apply to your services Honeywell administers customer guarantees using the FEMP Guidelines, based on the International Performance Measurement and Verification Protocol (IPMVP). FEMP Guidelines have become the de facto standards used to measure and verify performance contract energy management project results. * 52 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) The review of energy consumption savings was calculated through the use of MetrixTM, an industry-standard program designed to calculate adjustments to consumption and report energy savings. Option A: Verification techniques determine savings by measuring the performance of a system before and after a retrofit, either through physical measurement or the use of manufacturer data, and multiplying the difference by an agreed-upon or stipulated factor, such as hours of operation. Option B: Verification techniques are designed for projects where long-term continuous measurement of performance is desired. Metering is conducted on an individual system level, and the measured performance is compared with a baseline to determine cost avoidance. Option C: Verification techniques involve utility whole building meter analysis, reviewing overall energy use, and identifying the effects of energy projects on a facility. Energy use before and after a retrofit project is compared to determine cost avoidance. Option D: Computer models are developed that use calibrated simulations of baseline and post installation energy use to measure cost avoidance. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 53 Describe your payment terms (e.g., net 10, net 30)and accepted payment methods? Tax exempt lease purchase Low interest loans Bonds Contingent Payment terms are Net 30. Agreement * 51 Do you provide 54 Describe any leasing or financing options, especially those options that schools available for use by educational or governmental entities. We do offer a full suite of financing and governmental entities may need leasing options to use in order to make certain acquisitions? Axon does not offer leasing or financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriatedgovernment and education entities. * 52 55 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Membersparticipating entities' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network Honeywell branch offices are included in the United States purchase order process. Honeywell has a strong dealer network which would not be included in the process. We negotiate and Canada does not sell our video productscollect on projects quarterly during the construction period. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting With this process we are able to Sourcewellproduce required reports or orders. *

Line Item Question Response. 43 Do your warranties cover all products, parts, and labor? Axon warrants All of our brands and manufacturers maintain a warranty program that its law enforcement hardware products covers a combination of parts and labor. These brands meet, and in many cases, exceed industry standard warranties. Some categories and brands do not lend themselves to labor/parts coverage, but rather a materials and worksmanship coverage. Please refer to the folder entitled "Warranties" to learn more about which are manufactured by Axon are free warranties cover what from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour brand portfolio. * 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in No warranties from our warranty, which has been included in the uploaded attachmentsbrands/manufacturers impose usage restrictions or other limitations that adversely affect coverage. * 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our Please refer to the folder entitled "Warranties" to learn more about which warranties do not cover what from our brand portfolio. Many of our brands, namely the expense vehicle lift brands (Rotary/Vehicle Service Group, Forward, Bend Pak, and Challenger) will replace parts returned to the factory, which prove upon inspection to be defective, and pay for reasonable costs of technicians' travel time and mileage to perform transportation and/or labor for replacement of said parts for the warranty repairsperiods stated above. * 46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone There are no geographic regions of the United States or Canada for emergency technical support for any system outagewhich we cannot provide certified technicians to perform warranty repairs. We maintain the contact information and ability to dispatch, so that all warranty repair requests can flow through LIFTNOW to the applicable manufacturer, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed will communicate that to the agencycustomer. Further, all warranty requests can be dispatched to our respective manufacturer's networks directly if so chosen by the Member. * 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices All warranties are typically passed on to the best of our abilityoriginal equipment manufacturer, but we have the ability to directly dispatch and fulfill all warranty requests. If As described in the Sourcewell Service Program, we are unable pleased to resolve the issue and the devices require offer out- of-warranty serviceservice for not only our Brands, this will be performed by the manufacturerbut Brands of other equipment that have since been discontinued or defunct, as well as manufacture custom parts for Members. * 48 What are your proposed exchange and return programs and policies? Axon does We must adhere to the return programs and policies of each of our manufacturers, including restocking fees as necessary, which are usually expressed as a percentage of the initial purchase price. For the sake of brevity, we cannot allow include all return programs and policies here. We have included BendPak and Rotary as samples of a return policy, while many others have return policies as a part of their warranties. Many of these manufacturers have a 14-60 day return policy with a restocking fee equal to a percentage of the purchase price, usually ranging from 10%-30%. We can provide any return policy information as requested and necessary to execute this contract. In LIFTNOW's 17-year history, we maintain a nearly perfect customer satisfaction rating, with virtually no returns or exchanges for our entire line of equipment. We have further researched this and concluded that this contract's total revenue has included less than 0.025% of returns or returnsexchanges. Please see our MSPA for full detailsWe ask Sourcewell to independently verify this claim. * 49 Describe any service contract options for the items included in your proposal. Please refer Each manufacturer has its own service contracts that may be available, most notably, all brands of vehicle lifts and wheel service equipment that we carry have a line item to purchase Extended Warranty Coverage. Additionally, our Sourcewell Service Program describes a menu of prices for all services related to this RFP. We are not currently implementing a duration- based service contract option in our Sourcewell Service Program but will likely explore this option in the included MSPAfuture. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are your payment terms (e.g., net 10, net 30)? Payment Our payment terms are are: 0.5% 15 Days, Net 30. 30 for all VSG Products (Rotary Lift, Rotary Wheel Service, Rotary Heavy Duty, Forward Lift, Revolution Lift by Rotary) and for Challenger Lifts Net 30 for all Other Products * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon does not offer We work with a variety of lending partners to successfully lease or finance large projects on an almost-weekly basis. All financing and leasing or programs can be extended to all Members of Sourcewell in order to make acquisitions under this Contract. Members can apply for financing options. Alternatively, Axon offers a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as leasing directly on our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to Sourcewellwebsite. *

Line Item Question Response. 43 48 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Our comprehensive warranty coverage extends across the spectrum of our diverse product lines. As part of this submission, we have included specific warranty statements corresponding to each of our product lines. These documents outline the duration of the warranty coverage and materials for a period offer detailed insights into the extent of one (1) year from coverage provided, encompassing products, parts, and labor included within the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestterms. * 44 49 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in Our provided warranty statements comprehensively outline the specifics of our warrantywarranty coverage, which has been included in including any noted exclusions, restrictions, or limitations that may affect the uploaded attachmentscoverage. * 45 50 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our warranties do not cover Typically, our preferred method for warranty service is to have the expense equipment returned to our designated service centers for repairs, where most of technicians' our equipment can be effectively serviced. However, there are instances where certain equipment is permanently installed at an end-user's location, making it impossible to return for service. In situations where the equipment is fixed and located at the end-user's premises, necessitating a technician's travel to perform warranty repairs, the expenses related to the technician's travel time and mileage to perform may be covered under the warranty repairsrepair situation. * 46 51 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Draeger ensures nationwide coverage for emergency technical support for any system outagewarranty repairs throughout the entire United States. However, it's important to note that Canada is not included in our current proposal. Our network of certified technicians across the United States is equipped to perform warranty repairs and if mutually agreed upon by both partiesoffer comprehensive maintenance, we can provide onsite support for local issuesincluding calibrations and relevant testing and repairs. If a site visit is deemed necessary due In instances where warranty repairs are required, the product repairs are primarily returned to an issue (i.e. access point failures either the Draeger office located in Houston, TX or accidental cut wires) Telford, PA. Our service centers, alongside our certified technicians, are committed to ensuring Sourcewell Members receive prompt and not an Axon or Axon Evidence issue there may be a charge assessed to effective warranty service, maintaining the agencyquality and integrity of our products throughout the warranty period. * 47 52 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot these devices Draeger does not provide warranties for any third-party products included as part of our proposal. Any warranties associated with third-party products, if available, are covered solely by the original manufacturer's warranty. Draeger agrees to facilitate the passage of the original manufacturer's warranty to the best customer, where applicable, ensuring that the customer receives the benefit of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed provided by the original equipment manufacturer. * 48 53 What are your proposed exchange and return programs and policies? Axon At Xxxxxxx, Inc., our wide-ranging product line does not allow exchanges have a universal exchange and return program covering all our offerings. Our approach to addressing product issues is determined through an assessment conducted by Xxxxxxx'x experts. Upon evaluation, we make an informed determination whether repair or returnsexchange is the appropriate resolution for the issue identified. Please see In most cases, our MSPA for full detailscertified technicians are equipped to effectively repair the product. However, if the situation necessitates a return and replacement instead of repair, the decision is made by Draeger staff based on the evaluation outcome and the nature of the issue. * 49 54 Describe any service contract options for the items included in your proposal. Please refer Draeger, Inc. provides various levels and variations of service contracts tailored to meet the diverse needs of our customers. Attached within our submission are documents outlining a range of service contract options available for our end-user customers. These service contract documents detail the specific levels of service, coverage, and terms offered for the items included MSPAin our proposal. Moreover, certain products may qualify for customized service contracts designed to address unique customer requirements and specialized product use cases. We encourage a review of the attached service contract documents to explore the available options and potential customization opportunities to best suit the specific needs of our valued customers. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 55 Describe your payment terms (e.g.and accepted payment methods. Xxxxxxx, net 10, net 30)? Payment Inc.'s payment terms are Net 30NET 30 Days. We accept various payment methods including credit cards, checks and wire transfer. * 51 Do you provide 56 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Xxxxxxx, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Axon Inc. does not currently offer any leasing or financing options. AlternativelyHowever, Axon offers a provision in its MSPA which allows for cancellation by if the agency if sufficient funds are not appropriatedSourcewell member is working with one of our select authorized distributors, they should ask the applicable authorized distributor to confirm their potential ability to offer any leasing or financing options. * 52 Briefly describe 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your proposed order response. A copy of Xxxxxxx, Inc.'s Standard Terms and Conditions have been included for reference as part of this submittal. Also as previously mentioned, we have included various product group warranty statements and documents that detail various levels of offered service agreements. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Draeger, Inc. does not accept the P-card procurement and payment process. Include enough detail However, if the Sourcewell member is working with one of our select authorized distributors, they should ask the applicable authorized distributor to support your confirm their potential ability to report quarterly sales to Sourcewell accept the P- card procurement process. * Table 11: Pricing and Delivery Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the Contract templateRFP, the template Contract, and the Sourcewell Price and Product Change Request Form. For exampleLine Item Question Response * 59 Describe your pricing model (e.g., indicate whether line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your dealer network is included RFP response. If applicable, provide a SKU for each item in your response and whether each dealer proposal. Upload your pricing materials (or some other entityif applicable) will process the Sourcewell Members' purchase orders. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States document upload section of your response. Draeger, Inc. has provided our 2024 published price list for use under any resulting Sourcewell contract that includes the requested products under this RFP and Canada does related equipment, test accessories and applicable spare parts. A copy of this price list has been attached and included as part of our submittal. We are offering pricing in which a firm fixed percentage discount off the published list pricing has been established. Draeger will require the opportunity for price escalations throughout the term of the contract. This price adjustment will result in the submittal of our new published price list that is in effect at that particular time. This submittal likely will not sell our video products. Our Order Entry team enters orders into our CRMonly include a price adjustment, Salesforce. Reports will but new products of relevance maybe added or outdated/obsolete products might be maintained and extracted removed from Salesforce for quarterly reporting to Sourcewellthe price list. *

Line Item Question Response. 43 47 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Due to the expanse of our product offerings, our warranties offer numerous product specific assurances for the products which are manufactured purchased by Axon are free from our customers. Typically, our warranties offer a common coverage against manufacturer defects in workmanship and materials for a period product performance up to 12 months. The warranties also cover parts and labor within the specified time of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcoverage. * 44 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined The majority of the warranties for the manufacturers listed in this bid provides industry standard coverage as part of our warranty, which has been included in the uploaded attachmentsvetti ng process when working with vendor base. We work closely with each manufacturer to work through any warranty issues with our customers. * 45 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Our Most of our warranties do not cover transportation cost or mileage unless there is a gross malfunction or failure of the expense of technicians' travel time and mileage product purchased. In these instances, we work with the customer directly to perform warranty repairsensure MES can rectify the situation. * 46 50 Are there any geographic regions of the United States or Canada (and Canada, if as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell Members participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for MES does not have any system outageregional technicians located in New Hampshire, and if mutually agreed upon by both partiesMaine or Vermont. We also do not have technicians in Vancouver, we can provide onsite support for local issuesCanada or other western provinces. If a site visit is deemed necessary due to an issue (i.e. access point failures customer has a need in these areas, we would offer a solution and the additional cost needed for transportation and other travel cost for the staff needed for training or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencytesting. * 47 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon MES will troubleshoot these devices perform the warranty service as an authorized repair center unless the OEM has specified in the warranty to return the product or products to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturerOEM's location for repair. * 48 52 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Goods received damaged or returns. Please see our MSPA for full detailsdefection will be repaired or replaced based on the guidelines and terms of the warranty. * 49 53 Describe any service contract options for the items included in your proposal. Please refer Service contract options for MES includes annual testing, repairs, and 3M Xxxxx Safety repairs and service. * Table 9B: Performance Standards or Guarantees Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. Line Item Question Response * 54 Describe any performance standards or guarantees that apply to your services MES offers best in class service and guarantee of all service work which is supported by a warranty of the service completed. * 55 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) MES tracks the number of service calls and the type of repair work completed to offer feedback and internal analyses of products and services. Metrics and KPI's not meeting our internal targets are reviewed with our vendors to address improvements. * Table 10: Payment Terms and Financing Options Line Item Question Response * 50 What are 56 Describe your payment terms (e.g., net 10, net 30)? Payment and accepted payment methods. MES has standard payment terms are of Net 30. We also accept payment via credit card for payments under $10,000. * 51 Do you provide 57 Describe any leasing or financing optionsoptions available for use by educational or governmental entities. Yes. Leasing is available with Community Leasing Partners. For turnout gear, especially those options leasing is available through Gear Wash. * 58 Describe any standard transaction documents that schools and governmental entities may need you propose to use in connection with an awarded contract (order to make certain acquisitions? Axon does not offer leasing or financing optionsforms, terms and conditions, service level agreements, etc.). Alternatively, Axon offers Upload a provision in its MSPA which allows for cancellation by the agency if sufficient funds are not appropriated. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell sample of each (as described applicable) in the Contract templatedocument upload section of your response. For exampleMES will use quotes, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders, and invoices as standard transactions in connection to these products if awarded a contract. Axon will process orders Axon will accept from Sourcewell members directly, as our distributor network in the United States and Canada does not sell our video products. Our Order Entry team enters orders into our CRM, Salesforce. Reports will be maintained and extracted from Salesforce for quarterly reporting to SourcewellExamples are attached. *