Common use of Line Item Question Response Clause in Contracts

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and laborYes. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty Warranties will not cover abuse or lack be 1 year from completion date of maintenanceinstallation. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No. All warranty work will be corrected in a timely manner in an agreed to time between the United States. participating entity and Hi-Lite * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We The Manufacturer will warranty any work we preformdefect within the material. The equipment is covered by Hi-Lite will warranty the original equipment manufacturerinstallation and placement of the material. * 51 What are your proposed exchange and return programs and policies? Special order items All sales are not returnable and will not be exchangedfinal once handed off to the customer. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a There are no returns or exchanges with service fee will be deducted form the credit for equipmentitems. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in TexasHi-Lite Airfield Services, LLC. DFWis prepared to enter a multi-year, Houston, Beaumont and Austinmulti- mobilization contract with Sourcewell members. This type of contract can be used to manage budgets long term by fixing the price over a longer duration. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month from completion or demobilization (18% APRon multiple mobilization projects) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdHi-party Lite Airfield Services, LLC. does not offer leasing companies and can provide Sourcewell customers with information regarding or finance terms at this option upon requesttime. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Hi-Lite has successfully used the attached contract template with multiple customers to include the City of Des Moines, IA, Gregg County, TX and the City of Tyler, TX. We will require also issue and Proposal to a valid customer who then issues us a Purchase Order (a sample from Horry County is attached) * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? Hi-Lite Airfield Services LLC. Upon acceptance, Strategic will agree to does not accept the terms P-card procurement and conditions set forth payment process at this time. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be on consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimarkyour response. Hi-Lite's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencepricing model is a 20% discount discount from typical industry pricing. The customer's Purchase Order terms and conditions shall governSee the attached price schedule. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties Yes, our warranty covers all the products we are those supplied by proposing within the equipment manufacturersspecified warranty period. Generally cover Warranty coverage on GapVax products sold through our dealers includes parts and laborlabor (or partial labor in some circumstances.) In addition, optional extended warranties are available to meet the needs of current and future Sourcewell members. For a sample of our warranty policy, please reference the attached file GAPVAX WARRANTY. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will The standard municipal equipment warranty covers the equipment for one year. Optional extended warranties are available to meet the needs of current and future Sourcewell members. The limited warranty does not cover abuse or lack chassis components, defects due to misuse, abuse, and neglect, nor does it supersede the warranty of maintenancean original component manufacturer. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty on GapVax products sold through our dealers covers parts and labor or partial labor, depending on the claim. The labor and travel reimbursement varies from dealer to dealer. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We Certain areas of North America do not have coverage in dealer coverage. These areas function as factory-direct regions. In these regions, parts associated with warranty claims are covered, but labor is not. There are certain instances that GapVax will dispatch a factory technician to a customer's site. GapVax evaluates each instance on a case-by-case basis. For a complete list of dealers and service centers, please reference the United Statesattached file GAPVAX DEALER AND SERVICE MAP. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We The standard municipal equipment warranty any work we preformcovers the equipment for one year. The equipment is limited warranty does not supersede the warranty of an original component manufacturer. Note: all items offered in response to this RFP will be covered by the original equipment manufacturer. warranty of GapVax Inc. * 51 50 What are your proposed exchange and return programs and policies? Special order items are To date, no exchanges or returns have occurred on GapVax products ordered from a government entity. However, if the situation arises, GapVax Inc. will work with the customer and dealer on a case-by-case basis. We intend to provide the customer with the best-in- class value that is synonymous with GapVax products. In the event that a new and unused GapVax is shipped and delivered to a Sourcewell member and it is found that the unit does not returnable meet the customer's intent, and will not be exchanged. If the unit was quoted and ordered per the Sourcewell member's request or quote, GapVax Inc. may initiate up to a manufacture will take back an item they consider returnable, 30% restocking fee on the return must have an RMA new and be returned within 90 days in unused unit to cover additional transportation and costs associated with reselling the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentunit. * 52 51 Describe any service contract options for the items included in your proposal. We GapVax dealers and service partners offer preventative a variety of maintenance contracts programs depending on the need of the Sourcewell member. Plans range from preventive maintenance contracts, full- service maintenance and repair contracts, or customer-specific service intervals based on the region of operation. Dealers and service partners provide pricing for refrigeration equipment these programs on a local level. Therefore, GapVax Inc. is not including service contract options with our proposal. * Describe in Texasdetail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. DFWYou may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 52 Describe any performance standards or guarantees that apply to your services GapVax Inc is offering manufactured goods only. Therefore, Houstonno services are being quoted in this RFP, Beaumont and Austinservice performance standards and guarantees do not apply. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) GapVax Inc is offering manufactured goods only. Therefore, no services are being quoted in this RFP, and service performance standards and guarantees do not apply. * 54 Describe your payment terms and accepted payment methods. Standard ? GapVax Inc's payment terms are Net NET 30 dayswith authorized municipal, government, or dealer purchase orders. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include checkWe accept bank checks, ACH, and wire transfer, credit card transfers. * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable GapVax Inc. does not directly finance or lease equipment; we utilize third-party leasing finance companies and can provide Sourcewell to assist our customers with information regarding this option upon requesttheir financing needs. When a finance need arises with a Sourcewell member, we try to partner with Sourcewell contract holders like NCL Government Capital. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require The GapVax quote document is the beginning of the purchase process for a valid Purchase Order from Sourcewell customersmember. Upon acceptanceDocument revision control is facilitated through the GapVax dealer portal, Strategic will agree which is password protected for dealer-only access. The GapVax dealer portal ensures that the dealer presents the Sourcewell member with the most up- to-date quote version and avoids rejection due to an out-of-date document. To begin the quotation, the dealer selects the "Yes box" next to the terms question asking if the purchase occurs through Sourcewell. By selecting yes, the custom program populates the Sourcewell contract number on the cover page and conditions set forth automatically chooses the Sourcewell discounted price column, ensuring the Sourcewell member receives the preferred pricing promised. From there, the quotation process is relatively simple, and the Sourcewell member has a bonafide, binding, quote document in a matter of minutes. In addition, the opportunity for human error is significantly reduced because the custom-programmed quote document has unique identifiers alerting the GapVax Regional Sales Manager and accounting team to invoice and report all Sourcewell contract sales accurately. For a sample of our quote document, please reference the attached file GAPVAX QUOTE DOCUMENT. * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? GapVax Inc. currently does not accept the P-card procurement and payment process. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The GapVax Inc. pricing model is ceiling based with Sourcewell members receiving a percentage discount off of MSRP for each product category. For a complete price list, please reference the attached file GAPVAX SOURCEWELL PRICE LIST. * 59 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The percentage of discount for Sourcewell members is 2% off MSRP. In addition, GapVax dealers understand that the Sourcewell contract is ceiling price based and may offer additional discounts throughout the contract's life. * 60 Describe any quantity or volume discounts or rebate programs that you offer. GapVax dealers understand that the Sourcewell contract is ceiling price based and may offer additional discounts based on unit quantity. * 61 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. GapVax will utilize open market pricing for the chassis portion of our equipment. The chassis is a sourced good that we will offer at Invoice + 3%. GapVax will also consider customization requests by Sourcewell members as open market or sourced goods negotiated between the GapVax dealer and Sourcewell member. * 62 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted by Strategic with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Outside of the chassis cost (as identified in question #61 regarding sourced goods), the other cost not included in the price list is delivery. Factory freight to the Sourcewell customers member is known at quoting and will be listed on their quote. Government agency requirements vary significantly from one agency to the next, as do the costs associated with these requirements. As a standard Quotation Form result, GapVax dealers may be required to offer pre-delivery inspections, on-site training, extended warranties, and service and repair contracts, which will be priced to the Sourcewell member at the time of quoting. * 63 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight costs from the factory to customers in the contiguous United States and adjoining Canadian provinces will be itemized on the quote and paid by the customer. GapVax may charge up to $4.00 per loaded mile to deliver the equipment. The dealer decides if the product will ship directly to the customer or the dealer's location. The dealer will be responsible for making contact with the customer to arrange final delivery and start-up training. Exceptions to this delivery fee are GapVax units built on truck chassis powered by CNG (compressed natural gas.) They require unique transportation methods and will have this statement regarding be quoted at the Terms time of Sale: "This Quote shall be subject the proposal. * 64 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. When deliveries are made to Trimark's Terms Alaska, Hawaii, Canadian territories, or offshore, the customer is responsible for the freight costs. GapVax Inc. and the customer will review these charges at the time of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdfquoting. It is common for GapVax to work with the customer and utilize any specific delivery methods that work best for them. * 65 Describe any unique distribution and/or delivery methods or options offered in your proposal. Other than the delivery methods mentioned in #63 and #64, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governif a unique delivery situation exists that is better overall for the Sourcewell member, GapVax will work closely with them to attain the best possible solution. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties are those supplied by YES. CXT provides a one (1) year warranty, on the equipment manufacturersbuilding and all of the components. Generally cover parts If a manufactured component has a longer warranty, (ex our interior LED lights have a lifetime vandalism warranty) that warranty is passed on and laborhonored for the customer. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will is for standard use and design loads. We do not cover abuse or lack warranty against vandalism and acts of maintenanceGod. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty covers repair of replacement of all items which includes all costs to perform work related to warranty. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNO, all regions are covered. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We All other non-concrete components will carry a one (1) year warranty. Any component that carries a longer manufacturing warranty any work we preform. The equipment is covered by will be passed on to the original equipment manufacturercustomer and honored. * 51 50 What are your proposed exchange and return programs and policies? Special order items are not returnable and CXT will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentrepair or replace all items. * 52 51 Describe any service contract options for the items included in your proposal. We offer preventative maintenance CXT has no service contracts for refrigeration equipment available. The product is extremely durable and requires minimal maintenance. * Describe in Texasdetail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. DFWYou may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 52 Describe any performance standards or guarantees that apply to your services All buildings meet ADA, Houston, Beaumont and Austinall local building codes and design criteria. All buildings are required to meet local code inspections. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Our internal metric is customer satisfaction. And we survey to insure that customer is 100% satisfied with the building. * 54 Describe your payment terms and accepted payment methods. Standard payment terms are ? Net 30 daysdays after submission of the invoice to the purchaser on approved credit. To be considered for an open account, all new customers will be required to complete a New Customer Application Wire transfer and provide tax exemption certification if applicablecheck. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party We offer a leasing companies and can provide Sourcewell customers with information regarding this option upon requestsolution through NCL Government Capital. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from process: Order documents received (signed quote or PO, building worksheet, install questionnaire); order processed at CXT (PO verified, drawings generated, questions generated to customer); drawings completed by CXT and returned to customer for approval; customer approves drawings then CXT generates manufacturing instructions; building is then scheduled for production and delivery. * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? No, not at this time. Upon acceptance, Strategic will agree to the terms and conditions set forth * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our price on our Sourcewell customers will be work sheets are the discounted price for members. See file SourcewellPriceSheets.zip Pricing of the building and all options are easily clicked on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceadded up on our price sheets. The customer's Purchase Order terms sheets are sent to members with the freight and conditions shall governany optional items requested. The pricing includes the offloading and set up at site. Members have a place to add there member number and a estimated lease rate from NCL is shown. Open market items are also listed in a separate area, along with freight for complete cost clarity. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the Construction equipment manufacturershas basic warranty of 12 months/unlimited hours. Generally cover The standard warranty general provisions including parts and laborlabor is attached to this RFP submission. Compact construction equipment has a basic warranty of 24 months or 2,000hrs whichever occurs first. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Extended warranty is available as a separate purchase, not cover abuse or lack of maintenanceon this RFP, through our local dealers. Extended warranty has a year and hour limitation with each purchase. An example is 3 year 5,000hr power train/hydraulics extended warranty option. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes No, TTM is not covered within our warranty. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in No, we can cover the United Statesentire U.S. and Canada with our dealer network. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered Third party warranties are handled by the original equipment manufacturerOEM of that attachment. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days As noted in the standard warranty document, “Xxxx Deere will repair or replace, at its option, any parts… of a new Xxxx Deere product that, as delivered to the original carton. All freightretail purchaser(s), restocking, damage plus a service fee will be deducted form the credit are defective in material or workmanship.” See attached standard warranty document for equipmentfull text explanation. * 52 Describe any service contract options for the items included in your proposal. We Xxxx Deere does not offer preventative maintenance any service contracts within this RFP. Service contracts and extended warranty options are available for refrigeration equipment in Texas. DFW, Houston, Beaumont customers from their local dealer and Austincan be quoted to them at time of purchase. * 53 Describe your payment terms and accepted payment methods. Standard JDCRS' only option for payment terms are is Net 30 daysDays for direct sales. To Since the majority of our deals are purchased through one of our authorized dealers, there are financing options available (JD Financial) that can be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicablenegotiated before finalizing the deal. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdJDCRS (contract vendor) does not play a role in leasing, financing or payment terms other than Net 30 Days. Xxxx Deere Financial offers leasing/financing options. The Xxxx Deere Municipal Lease Purchase Plan is a special low-party rate financing plan that is designed to provide flexibility of leasing companies while building equity toward ownership of the Xxxx Deere equipment. Any state or local government body, or their political subdivisions, having the power to tax may be eligible for the Xxxx Deere Municipal Lease Purchase Plan, subject to approval. Xxxx Deere Financial also offers other leasing and can provide Sourcewell customers with information regarding this option upon requestfinancing options for governmental, educational and non-profit entities, subject to approval. All leasing and financing options are handled through the local dealer and John Deere Financial. The lease/finance provider funds the contract sales invoice within 30 days. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customersOur Xxxx Deere dealers use approved applications in their business system to provide quotes to customers stating the approved contract discount rate. Upon acceptance, Strategic will agree to the The quote contains terms and conditions set forth for the quote and terms for payment when a PO is issued. For direct sales through our office similar documentation is used and is available in the Purchase Orderdocument upload section. All quotes submitted by Strategic * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers participating entities for using this process? P-card payments are accepted with a 3% processing fee added to the contract quote. P-card usage is to be made known at time of quote request. Customer PO must cover the added fee. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Each model will have a discount associated to it which applies to all options of that model fully configured, base coded attachments will have a separate discount schedule. Third party attachments (AT and BYT kits) are not part of this RFP proposal and are available for separate purchase by our dealer. The model and discount schedule is attached. Full current price pages will be on a standard Quotation Form and submitted upon successful award. Any price changes or model updates will have this statement regarding be submitted through the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governPnP process. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those Yes, our standard warranty covers all products supplied by the equipment manufacturers. Generally cover including parts and laborlabor where applicable. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceStandard usage restrictions and reasonable usage limits apply. Please see supporting document for details. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Multihog agrees to pay distributor for 1 no. travelling trip (max 2 hours travel time) to any breakdown/warranty issue. Copied in terms below. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No. All areas in in the United StatesStates and Canada will be fully serviced for warranty repairs. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. Yes * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable Exchange and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee returns will be deducted form the credit covered at our cost for equipmentparts under warranty. * 52 Describe any service contract options for the items included in your proposal. We Multihog dealers have capability on offering service contracts to the customer. For this product line these types of contracts are very customer specific with regards to their needs. Each dealer has flexibility to offer preventative maintenance service contracts for refrigeration equipment in Texason a case by case basis and tailoring the level of service and term of service to the customers' requirements. DFWSome service contracts could be full maintenance, Houston, Beaumont some could be parts only or some could be labor only depending on the dealer and Austincustomer requirements. * 53 Describe your payment terms and accepted payment methods. Standard payment terms Net 30. Payment methods are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants determined by the dealer as multiple options are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governavailable. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Xxxxxx Lighting LLC offers the equipment manufacturersindustry standard 10 year parts warranty. Generally cover parts We work through third party agents and labor. integrators that extend this coverage on the labor * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNot applicable. * 48 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes Xxxxxx Lighting LLC standard warranty is for material only. If a labor warranty is purchased through a third party this is an optional adder at the time. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesService and repair is not part of our standard warranty. It is offered as an additional option. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by Third party materials that are part of our proposal are passed on to the original equipment manufacturer. * 51 48 What are your proposed exchange and return programs and policies? Special order items Our products are made to order, we do not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentaccept returns. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance post installation project management service contracts for refrigeration equipment in Texasthat cover light level verification and system level health monitoring. DFW, Houston, Beaumont and AustinThese are offered at an additional charge. * 53 Describe 50 What are your payment terms and accepted payment methods. Standard payment terms are (e.g., net 10, net 30)? Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and 60 - Customers Net 90 - Vendors * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)to make certain acquisitions? Not applicable * 52 Briefly describe your proposed order process. Upload a sample of each (Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section of Contract template. For example, indicate whether your responsedealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members’ purchase orders. Strategic All orders are processed internally through Xxxxxx Lighting LLC. If awarded a Sourcewell contract, we will require a valid Purchase Order from create promo codes tracking each Sourcewell customers. Upon acceptance, Strategic will agree project and report according to the terms and conditions set forth in RFP for all contract applicable projects. We propose to pay 1% of the Purchase Order. All quotes submitted by Strategic total purchase order to Sourcewell customers as part of the contract, we will be pay this on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governper project basis. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Warranty's are those supplied by the equipment manufacturersdependent on product and can vary widely depending on manufacturer and product type. Generally cover parts and laborPlease reach out to your Medline Sales rep for warranty details. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceWarranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for warranty details. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for warranty details. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesWarranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for warranty details. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Warranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for warranty any work we preform. The equipment is covered by the original equipment manufacturerdetails. * 51 What are your proposed exchange and return programs and policies? Special order items Warranty's are not returnable dependent on product and will not be exchangedcan vary widely depending on manufacturer and product type. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit Please reach out to your Medline Sales rep for equipmentwarranty details. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Warranty's are dependent on product and can vary widely depending on manufacturer and product type. Please reach out to your Medline Sales rep for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinwarranty details. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account30, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, we accept ACH, wire transfer, credit card Check or Credit Card. Credit Cards may incur a processing fee of up to 2% * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdMedline typically does not do leasing or financing options, however we can explore on a case-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestby-case basis. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will For account setup with government entities, all we need is a W9 and a sales tax exempt form. In some cases, if the account is currently utilizing another GPO we may require a valid Purchase Order from Sourcewell customers. Upon acceptanceletter of participation, Strategic will agree formally requesting to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governswitch GPO affiliation. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes, we offer detailed warranties on each of our products, including lifetime warranties on our EcoWorx tile products. Generally cover parts and laborWe also provide a workmanship warranty for our installation services. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceYes, you must install the product according to instructions and you must maintain the products according to maintenance instructions. These instructions are available on the website, through the dealer, and through our customer service department. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesNo. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We cover the warranty any work service for all of the products we preform. The equipment is covered by the original equipment manufacturersell. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedIf you cancel your running line product prior to shipping, there is no restock or cancellation fee. If a manufacture your order has shipped, you will take back an item they consider returnableincur restocking and freight fees. For broadloom under 75 feet, the return must have an RMA and charge is 25% of the invoice plus freight. For broadloom over 75 feet, the charge is 15% of the invoice plus freight. For carpet tile, the charge is 25% plus freight. If we ship products in error or with defective material, your products will be returned within 90 days in at no charge. We will replace your order as soon as possible. If there are special circumstances related to the original carton. All freightcancellation, restocking, damage plus a service fee we will be deducted form the credit for equipmentwork with you to minimize costs. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment are only offering products in Texas. DFW, Houston, Beaumont and Austinthis proposal. * 53 Describe 50 What are your payment terms and accepted payment methods. Standard payment terms are (e.g., net 10, net 30)? Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? No. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. We have a comprehensive ordering process for each type of flooring transaction: Material-only orders, Turnkey orders, and Dealer Material-only orders. The process for each of these is as follows: Material ONLY orders Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Shaw Product, and Adhesive. SIS - creates a proposal and sends it to the customer / end-user for review. If the customer accepts the proposal, the customer will need to issue a formal purchase order back to SIS. SIS - processes the order and emails customer with stock/backorder information, along with an awarded contract order confirmation and live order tracking link. Material is shipped to the customer. SIS - Customer is invoiced and pays SIS per the invoice. Turnkey orders Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Shaw Product, Adhesive. (The Installation vendor can send this as well if they are working directly with the customer) Installation Vendor provides labor quote SIS - creates a turnkey proposal and sent to the Customer / End-user If the customer accepts the proposal, the customer will need to issue a formal purchase order formsback to SIS. SIS - processes the order and emails customer and installer with stock/backorder information, terms along with an order confirmation and conditionslive order tracking link. Material is shipped out to the Installation Vendor or customer. (Depends on storage at the job site) SIS - work order and customer work release forms are sent to installation vendor When the job is completed, service level agreements, etc.the signed work order and customer work release are sent to SIS SIS - pays the installation vendor SIS - send the customer is invoiced and pays SIS per the invoice. Dealer Material ONLY The dealer sends the customer proposal for material and labor services (if needed). The dealer sends SIS a PO for "material only" (This is for reporting to Sourcewell) (Dealer must sign a dealer participation agreement, if one is not on file, SIS will provide) Dealer PO must have the following information: - Sourcewell Member number and member name - Xxxx Industries Contract # 121715 SIS processes the order and emails the dealer with stock/backorder information, along with an order confirmation and live order tracking link. Dealer is invoiced for Shaw material. We have four SIS points of contacts for different regions: - Xxxxxxx Xxxxxx - Southeast, South Central, West Coast, HI & AK o Email: xxxxxxx.xxxxxx@xxxxxxx.xxx o Phone:000-000-0000 - Xxxxx Xxxxxxxxx - North Central, Northeast, and Northwest o Email: xxxxx.xxxxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxxx Xxxxxxx - New York & Florida o Email: xxxxxxx.xxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxx Xxxxxx - Canada o Email: xxxxxx.xxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Yes, we do accept a P-card. There is a fee of 2% * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require We are providing line-item discounts. On our submittal, we show the list price, the discount, and the agency price. We do show the product name and number but not a valid Purchase Order from Sourcewell customersspecific SKU. Upon acceptance, Strategic will agree An SKU would be specific to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governcolor level. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes, we offer detailed warranties on each of our products, including lifetime warranties on our EcoWorx tile products. Generally cover parts and laborWe also provide a workmanship warranty for our installation services. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceYes, you must install the product according to instructions and you must maintain the products according to maintenance instructions. These instructions are available on the website, through the dealer, and through our customer service department. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesNo. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We cover the warranty any work service for all of the products we preform. The equipment is covered by the original equipment manufacturersell. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedIf you cancel your running line product prior to shipping, there is no restock or cancellation fee. If a manufacture your order has shipped, you will take back an item they consider returnableincur restocking and freight fees. For broadloom under 75 feet, the return must have an RMA and charge is 25% of the invoice plus freight. For broadloom over 75 feet, the charge is 15% of the invoice plus freight. For carpet tile, the charge is 25% plus freight. If we ship products in error or with defective material, your products will be returned within 90 days in at no charge. We will replace your order as soon as possible. If there are special circumstances related to the original carton. All freightcancellation, restocking, damage plus a service fee we will be deducted form the credit for equipmentwork with you to minimize costs. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment are only offering products in Texas. DFW, Houston, Beaumont and Austinthis proposal. * 53 Describe 50 What are your payment terms and accepted payment methods. Standard payment terms are (e.g., net 10, net 30)? Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? No. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. We have a comprehensive ordering process for each type of flooring transaction: Material-only orders, Turnkey orders, and Dealer Material-only orders. The process for each of these is as follows: Material ONLY orders Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Xxxx Product, and Adhesive. SIS - creates a proposal and sends it to the customer / end-user for review. If the customer accepts the proposal, the customer will need to issue a formal purchase order back to SIS. SIS - processes the order and emails customer with stock/backorder information, along with an awarded contract order confirmation and live order tracking link. Material is shipped to the customer. SIS - Customer is invoiced and pays SIS per the invoice. Turnkey orders Customer emails SIS with order request listing: Customer Information, Bill to address, Job name, Xxxx Product, Adhesive. (The Installation vendor can send this as well if they are working directly with the customer) Installation Vendor provides labor quote SIS - creates a turnkey proposal and sent to the Customer / End-user If the customer accepts the proposal, the customer will need to issue a formal purchase order formsback to SIS. SIS - processes the order and emails customer and installer with stock/backorder information, terms along with an order confirmation and conditionslive order tracking link. Material is shipped out to the Installation Vendor or customer. (Depends on storage at the job site) SIS - work order and customer work release forms are sent to installation vendor When the job is completed, service level agreements, etc.the signed work order and customer work release are sent to SIS SIS - pays the installation vendor SIS - send the customer is invoiced and pays SIS per the invoice. Dealer Material ONLY The dealer sends the customer proposal for material and labor services (if needed). The dealer sends SIS a PO for "material only" (This is for reporting to Sourcewell) (Dealer must sign a dealer participation agreement, if one is not on file, SIS will provide) Dealer PO must have the following information: - Sourcewell Member number and member name - Xxxx Industries Contract # 121715 SIS processes the order and emails the dealer with stock/backorder information, along with an order confirmation and live order tracking link. Dealer is invoiced for Xxxx material. We have four SIS points of contacts for different regions: - Xxxxxxx Xxxxxx - Southeast, South Central, West Coast, HI & AK o Email: xxxxxxx.xxxxxx@xxxxxxx.xxx o Phone:000-000-0000 - Xxxxx Xxxxxxxxx - North Central, Northeast, and Northwest o Email: xxxxx.xxxxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxxx Xxxxxxx - New York & Florida o Email: xxxxxxx.xxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxx Xxxxxx - Canada o Email: xxxxxx.xxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Yes, we do accept a P-card. There is a fee of 2% * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require We are providing line-item discounts. On our submittal, we show the list price, the discount, and the agency price. We do show the product name and number but not a valid Purchase Order from Sourcewell customersspecific SKU. Upon acceptance, Strategic will agree An SKU would be specific to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governcolor level. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties PPG offers a limited liability warranty of one year. For more detail regarding our warranty statement, review attachment in documents section All products must be applied to all label and technical data sheet instructions. Should a warranty claim arise, the local PPG representative will inspect the area for free and work with the Sourcewell member institution to come up with a solution. Reapplication of products, structure damage, moisture intrusion from behind the coating, normal fade or mildew growth are those supplied not covered by the equipment manufacturers. Generally cover parts and laborPPG limited liability warranty. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. All products must be applied to all label and technical data sheet instructions * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Should a warranty claim arise, the local PPG representative will inspect the area for free and work with the Sourcewell member institution to come up with a solution. Reapplication of products, structure damage, moisture intrusion from behind the coating, normal fade or mildew growth are not covered by the PPG limited liability warranty. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United States. PPG does not provide repair services we provide support and assistance with replacement of materials * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We PPG warrants the paint materials we manufacture and will provide support and assistance to warranty any work we preform. The equipment is covered by the original equipment manufacturernon PPG manufactured warranty items. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will Standard Return Policy: Non tinted merchandise in good condition is eligible for refund/exchange with original invoice within 60 days. Tinted merchandise cannot be exchangedreturned. If Special Order merchandise in good condition is eligible for a manufacture 75% refund with original invoice within 60 days. This is due to the special order product (non- PPG manufactured products) providers charge PPG a fee for returning products in good condition within a specific time frame. Qualifying returns will take back an item they consider returnable, the return must have an RMA and be returned within 90 days made in the same form of payment as original cartonpurchase. All freight, restocking, damage plus a PPG reserves the right to make large cash returns by check within 10 business days. A service fee will be deducted form the credit for equipmentcharged on returned checks. * 52 49 Describe any service contract options for the items included in your proposal. We PPG now offers for Sourcewell Members our PPG Services Program. This program offers the project owner efficiencies in better completing a project. PPG takes on the ownership for providing paint, finding a qualified contractor, overseeing the project and reporting to the project owner. Project owner will only pay one invoice at the completion of the project. * 50 What are your payment terms (e.g., net 10, net 30)? Payment terms are net 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? PPG may provide financing terms on large single purchases including equipment. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. PPG currently offers two methods for on-line procurement solutions through our company-operated store network. These are offered in both a hosted as well as punchout e-catalog formats. PPG has e-catalog experience with GSA Advantage, North Carolina E Procurement, SciQuest, TXSmart Buy, Los Angeles, CA eRSP System, ESM and Unimarket. PPG has launched several Sourcewell punchout catalogs through ESM. By implementing the SAP platform across PPG's entire United States manufacturing, distribution, and operation facilities in early July of 2015, PPG can now offer preventative maintenance contracts more robust on- line ordering, processing, and invoicing solutions. Currently PPG offers an on- line billing and invoicing solution named eAccount that all company-operated store customers can utilize. PPG's standard procedure is to work directly with the Sourcewell member to determine the best servicing location based on the member's needs. Initial interest from the Sourcewell member will be managed by the BDM to determine the best servicing location. Ultimately, the local PPG representative will be the main contact for refrigeration equipment the Sourcewell member. This representative will provide immediate customer service needs, offer local technical support, as well as respond to any quote need. This local PPG representative is supported by a local sales manager (“RSM”), zone sales manager, as well as the BDR and BDM. As all Sourcewell members are part of the Sourcewell Corporate Account, PPG provides a National Corporate Account Customer Service Center with a toll-free number (866-298-7245) as well as general email box (xxxxxxxxxxxx@xxx.xxx). The local PPG representative can coordinate any samples, product literature, product quotes, etc. however, our National Corporate Account Customer Service Center is available as an alternative option to the Sourcewell member. PPG also offers a National Technical Service Center with a toll-free number (800-441-9695) to provide additional technical assistance for the Sourcewell member as needed. PPG can accept orders in Texasa multitude of methods. DFWThese include: telephone, Houstonfax, Beaumont email, P.O, and Austinif an institution is utilizing an e-catalog procurement platform; PPG can accept an order via most output transmissions. Most orders begin being processed within one hour after receipt. Should a change order or cancellation be received after the order has begun being processed, and it is a non-tinted product, there will be no charge for the change order or cancellation. If it is a tinted product and the tint process has begun, that product will be need to be invoiced accordingly. Multiple PPG North American production facilities are ISO registered. The majority of the plants registered manufacture industrial related products (Aerospace, Automotive OEM, Automotive Refinish, Industrial Coatings, Packaging Coatings, Protective and Marine Coatings). Within PPG's architectural coatings business, our East Point, GA manufacturing plant in is ISO 9001:2008 certified. * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? We accept P-Card and there is no additional cost to Sourcewell Members. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your payment terms pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, the Sourcewell discounted price) on all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents items that you propose want Sourcewell to use consider as part of your RFP response. If applicable, provide a SKU for each item in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require PPG proposes to offer a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree combination pricing scenario to the terms and conditions set forth Sourcewell membership established as a not-to-exceed level. In circumstances where higher quantity purchases are needed, projects are occurring, local competition, etc. are in place, PPG will provide the best value to the Sourcewell member in order to achieve the business. The Retail List prices noted in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxdocuments section are our current company-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceoperated store retail pricing structure. The customer's Purchase Order terms and conditions shall governpricing portfolio represented in the documents section is equal to or lower than the prior term pricing structure. *

Line Item Question Response. 46 47 Do your warranties cover all products, parts, and labor? Warranties are those supplied The complete HADO Academy bundle offers a total solution, which includes the Game Play Resource Package on loan for the duration of the operating license term. This includes and covers accidental breakage, damage or failure (fix or replace at no cost). Equipment will be upgraded as needed/determined by the equipment manufacturers. Generally cover parts and laborvendor at no additional cost. * 47 STEM Sports materials are covered by a standard 1 year warranty. They are durable and reusable for years to come. STEM Forged is entirely virtual and requires no equipment. IT support is provided at no cost. 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, if completed within the warranty term. * 49 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. No * 50 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by warranties are passed on to the original equipment manufacturer/vendor. STEMfinity has thoroughly vetted and stands behind our vendors and their warranty guarantees. We and our vendors understand the products offered are for classroom and out-of-school time use by students and as such require durability and product support so students and educators can continue learning, discovering, innovating, and growing. * 51 52 What are your proposed exchange and return programs and policies? Special order items are not returnable We have a 30-day return/exchange window and will not be exchangedask that customers contact us to obtain a Return Authorization. If a manufacture will take back an item A restocking fee may apply. Each situation is evaluated individually and our goal is to make sure educators have what they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentneed. * 52 53 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. N/A * 53 54 Describe your payment terms and accepted payment methods. Standard STEMfinity accepts payment terms are Net via credit card, check, and EFT. We do not accept credit cards for purchase orders, and have standard net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party We do not offer leasing companies and can provide Sourcewell customers with information regarding this option upon requestoption. Payment is required at time of purchase, or net 30 financing for purchase orders. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Samples of our online order forms are uploaded. Customers are not required to use them and are welcome to call or email instead to initiate an order. * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? Yes, no additional cost. Upon acceptance, Strategic will agree to the terms and conditions set forth * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be on consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxyour response. STEMfinity has uploaded our pricing materials which reflect a 3.75% discount off line-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governitem pricing. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties All product warranty coverages in reference to this proposal are those supplied provided to the end user by the original equipment manufacturersmanufacturer or upfitter. Generally cover parts and laborWe have attached copies of the standard warranty coverage for each OEM that we are offering on this proposal. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack Each OEM warranty has different usage restrictions and limitations. We have attached the standard warranty coverage for each of maintenancethe manufacturers we are offering on this proposal. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Case dependent; typically the warranty coverage offered by the OEM does not include travel or mileage if mobile service is requested. Any associated costs with these services will be presented prior to any services being performed. In terms of towing, some OEMs will cover the expense of a tow into the closest factory certified warranty facility if the unit is undrivable. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Any potential geographic restrictions will be discussed with the client at the time of quote to ensure that the vehicle can be properly serviced and maintained for the Sourcewell member. We have coverage in will work to spec equipment that maximizes operating capability, but also maximizes access to service support for the United Statesclient whether through the OEM network or our network of Rush Enterprises locations. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We All warranty any work we preform. The equipment coverage is covered by passed on from the original equipment manufacturerOEM. * 51 What are your proposed exchange and return programs and policies? Special order items are Rush Truck Centers does not returnable and will not be exchanged. If a manufacture will take back offer an item they consider returnable, the exchange or return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentpolicy. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Extended service contracts for refrigeration equipment in Texasare offered through OE programs as well as from Rush through our third-party partners. DFWHowever, Houstonthese extended service contracts are somewhat customizable and need to be discussed, Beaumont quoted and Austinevaluated with each client on a case-by-case basis. * 53 Describe your payment terms and accepted payment methods. Standard payment Rush Truck Centers does offer NET30 terms are Net 30 daysfrom the date of delivery (upon credit risk approval by the Rush credit team). To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable Rush Enterprises does offer municipal leasing and financing options through our third-party lending partners. At the time the vehicle is quoted we will gladly review these options with Sourcewell members to find the best option for them. Any leasing companies or financing terms would be agreed to separately by the customer and can provide Sourcewell customers with information regarding this option upon requestthe leasing/financing company. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Rush Truck Centers requires a valid Purchase Order from Sourcewell customersRetail Sales Order, Delivery Receipt, and a CARB Attestation form. Upon acceptance, Strategic will agree The State of Attestation/Domicile form is required by Xxxx to be signed by the terms and conditions set forth customer to make sure that non-California compliant trucks ultimately won't registered or primarily operated in the Purchase OrderState of California due to new CARB, ACT, ACF, and Low Nox Omnibus regulations. All quotes submitted by Strategic Other forms may include warranty start forms depending on the OEM. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers will be participating entities for using this process? Rush Truck Centers does except P-cards for payment on parts and service without a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governcredit card processing fee. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties Ring-O-Matic warrants each new industrial equipment of Ring-O-Matic's manufacture to be free of defects in material and workmanship, under normal use and service for one full year after initial purchase/retail sale or 1,000 operating hours, whichever occurs first. This limited warranty shall apply only to complete machines of Ring-O-Matic's manufacture. Parts are those supplied covered by a separate limited warranty. Equipment and accessories not of Ring-X-Xxxxxx manufacture are warranted only to the equipment manufacturers. Generally cover parts extent of the original manufacturers warranty and laborsubject to their allowance to Ring-O-Matic (only if found to be defective by such manufacturer) Engines, blowers and water pumps fall into this category. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack Operating equipment outside of maintenanceits intended use and/or limitations could affect warranty coverage. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty work will take place through a Ring-O-Matic dealer, transportation cost, if any, to or from the Ring-O-Matic dealer and travel time of Ring-O-Matic dealers service personel to make repairs on the purchasers sight or other location are not covered under this warranty. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in Ring-O-Matic has the ability to provide a certified technician, either through our dealer network or directly through Ring-O-Matic, to perform warranty repairs to all geographic regions of the United StatesStates and Canada. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by Equipment and accessories not of Ring-X-Xxxxxx manufacture are warranted only to the extent of the original equipment manufacturers warranty and subject to their allowance to Ring-O-Matic (only if found to be defective by such manufacturer) Engines, blowers and water pumps fall into this category. * 51 50 What are your proposed exchange and return programs and policies? Special order items Our exchange an return programs and policies are not returnable and will not be exchanged. If handled on a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days case by case basis in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentconjunction with our dealer network. * 52 51 Describe any service contract options for the items included in your proposal. We Many of our dealers offer preventative maintenance service contracts for refrigeration equipment at the point of sale with end users. Ring-O- Matic also offers extended warranties to purchase with our equipment. * Describe in Texasdetail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. DFWYou may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 52 Describe any performance standards or guarantees that apply to your services Due to the nature of our equipment, Houstonguarantees are condition and site specific, Beaumont and Austinin the event of downtime, loaner machines can be offered. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Between service and production, Ring-O-Matic practices Lean manufacturing principles along with 5S principles. * 54 Describe your payment terms and accepted payment methods. Standard payment ? Payment terms on orders made through the Sourcewell contract are Net net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted Acceptable payment methods include are cash/check, ACHbank wire ($25 wiring fee), wire transfer, or credit card (%2.5 credit card fee) * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Many of our dealers offer lease and finance options. Ring-O-Matic also works with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestGreat America Financial Services for financing options for end use customers. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Ring-O-Matic will require a valid Purchase Order from Sourcewell customersaccept orders using the buying entities standard purchase order documentation with purchase order number. Upon acceptancereceipt of the purchase order document, Strategic we will agree to provide the terms and conditions set forth buying entity a sales order acknowledgement for their records, please see example of the sales order acknowledgement in the Purchase Order. All quotes submitted by Strategic uploaded documents * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers will participating entities for using this process? Unfortunately, Ring-O-Matic does not accept P-card procurement and payment process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceyour response. The customer's Purchase Order terms and conditions shall governOur pricing model is a percentage discount from published MSRP. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied DeBourgh warranties cover all products manufactured by DeBourgh for the equipment manufacturerslifetime of the product in in the location of its original installation. Generally The warranty does not cover parts and laborproducts not manufactured by DeBourgh, such as locks or benches, as they have their own, separate warranty. A representative sample of our limited lifetime warranty is attached. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse There are no limit restrictions as long as the lockers are in their original place of installation and with the original owner. Not covered is damage due to deliberate destruction, vandalism, damage done through shipping or lack of maintenancedamage resulting from faulty installation. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We DeBourgh has the ability to provide a certified technician to perform warranty repairs across North America. Because DeBourgh lockers have coverage such a low lifecycle cost, warranty issues are very rare. Sourcewell members in the United StatesNorth America are serviced by our dealer network, authorized representatives, and partners. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Warranties for items such as locks and benches have their own warranties and are such passed on to the customer. Although this is the case, DeBourgh handles the warranty any work we preform. The equipment is covered by requests from the original equipment manufacturercustomer typically for ease of processing. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will Lockers may not be exchanged. If returned, as they are often custom-built, however, in some circumstances a manufacture will take back an item they consider returnable, the return must have an RMA limited number of non-painted replacement parts and benches/pedestals may be returned within 90 days in the original carton. All freight, restocking, damage plus for a service fee will be deducted form the credit for equipment25% restocking fee. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Pursuant to our lifetime limited warranty, no service contracts for refrigeration equipment in Texas. DFWare necessary as service is included as needed, Houston, Beaumont and Austinwhich is rare. * 53 Describe 50 What are your payment terms and accepted payment methods. Standard payment (e.g., net 10, net 30)? Payment terms are Net 30 days30. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? DeBourgh will work with an awarded contract (any national cooperative leasing program. DeBourgh does not offer it's own financing or leasing program. * 52 Briefly describe your proposed order forms, terms and conditions, service level agreements, etc.)process. Upload a sample of each (Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section of Contract template. For example, indicate whether your responsedealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Strategic Typically, a DeBourgh dealer will require request pricing for a valid Purchase Order from project that will be utilizing Sourcewell customersat the customer's request. Upon acceptance, Strategic will agree DeBourgh provides a price to the terms dealer, who is responsible for installation and conditions set forth project management services. The proposal is tagged in DeBourgh's CRM ensuring it is followed as a Sourcewell project from start to finish. DeBourgh also provides, sometimes with the Purchase Ordercustomer's direct input, the Sourcewell threshold cap price. All quotes submitted by Strategic The customer usually requests a letter from the dealer and DeBourgh an authorization to Sourcewell customers will be execute the contract on behalf of DeBourgh. Once DeBourgh has supplied this letter, the customer issues a standard Quotation Form and will have this statement regarding purchase order to the Terms of Sale: "This Quote shall be subject dealer for the entire project. That PO is given to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxDeBourgh to ensure the agreed-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceto price is compliant with the established threshold cap price. The customer's Purchase Order terms PO is used to process the reporting to Sourcewell, where DeBourgh remits the 2% administrative fee on a monthly or quarterly basis. The Sourcewell tag is followed all the way through order processing and conditions shall governproject management to ensure a project does not ship without proper processing of the Sourcewell fee. *

Line Item Question Response. 46 50 Do your warranties cover all products, parts, and labor? Warranties cover Urban Radar products, including our web-based platform and apps. The Terms & Conditions, Support Process and Service Level Agreement (uploaded to the Portal) provide details about our support service. Urban Radar's customer service is available Monday-Friday on a toll- free number for extended hours from 8am Eastern time to 6pm Pacific time. Response time and dispatch are those supplied by the equipment manufacturersimmediate. Generally cover parts and laborParts of labor are not applicable. Any third-party hardware deployed in conjunction with Urban Radar products will be required to have their own warranty policy. * 47 51 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Our warranties cover the quality of product provided as specified in the contract and any subsequent written agreements with our customers. Warranties do not cover abuse impose any restrictions or lack of maintenanceother limitations on coverage. * 48 52 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Given the web-based nature of Urban Radar's products, this question does not apply. In the unlikely event that travel on site is required, this will be discussed with the Client. Any warranties regarding hardware repair and technician travel time to perform repairs should be discussed with equipment manufacturer/hardware vendor. Some support calls may require further analysis of the Client's database, processes or setup to diagnose a problem or to assist with a question. Urban Radar will, at its discretion, use an industry-standard remote support tool. Urban Radar's support team must have the ability to quickly connect to the Client's system and view the site's setup, diagnose problems, or assist with screen navigation. More information about the remote support tool Urban Radar uses is available upon request. * 49 53 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage For Urban Radar products, technical support is virtually available in all geographic regions of the United StatesStates and Canada. * 50 54 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by These warranties will be passed on to the original equipment manufacturer. * 51 55 What are your proposed exchange and return programs and policies? Special order items are Our SLA and Terms and Conditions reflect our exchange and return programs and policies. Should the services provided by Urban Radar not returnable meet the objectives of the Client, Urban Radar will cancel the contract and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentreimburse any subscription pro-rata. * 52 56 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Professional services contracts for refrigeration equipment - particularly those looking to modify or customize elements of Urban Radar products (e.g., data visualization features, key indicators, dashboard functionalities) - may be proposed. A scope of work will need to be received from the Client, and Urban Radar will subsequently submit a proposal with a detailed work plan and associated pricing. This addendum will be entered in Texas. DFWthe sales and contract management workflow to ensure its full capture in the Urban Radar/Sourcewell set of documentation and audit trail (Questions 29, Houston, Beaumont 30 and Austin64). * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification You may upload representative samples of your performance materials (if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your responseresponse in addition to responding to the questions below. Strategic will require 57 Describe any performance standards or guarantees that apply to your services Urban Radar functions on both Google Cloud and its proprietary servers to ensure redundancy, heightened security, and reliability. In both instances, it consistently updates to the latest server configurations and employs multiple availability zones to ensure a valid Purchase Order 99.9% infrastructure uptime guarantee. Over the past four years, Urban Radar has experienced zero measurable downtime. Our Customer Service is available Monday-Friday on a toll free number for extended hours from Sourcewell 8am Eastern time to 6pm Pacific time. Response time and dispatch is immediate. Our customers have access to our ticket management system 24/7. The ticket management system enables our customer service team to quickly narrow down any issues to resolve it as efficiently as possible. Further information on support turnaround guarantees can be found in Question 30 and the accompanying documentation. * 58 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Urban Radar has uploaded its Support Service Level Agreement to the Portal which provides details on our incident priority categorization and response targets by severity level. We operate in a secure, scalable, reliable cloud and physical server environment that has provided an average solution up-time in excess of 99.99% over the past 12 months. Urban Radar's processes and workflows xxxxxx efficiency and reliability which is tracked with multiple metrics in every operating function of the company: technology development, project delivery satisfaction and performance, sales effectiveness, market penetration, service delivery, support issue resolution, including automated resolution, etc. The quality of service is what drives value for our customers. Upon acceptanceUrban Radar technology deployments combine a highly structured implementation protocol with a culture of 100% client satisfaction. This is how we meet without fail our clients requirements as well as surpassing them by identifying the improvements needed to help meet the client's main objectives. For example, Strategic our implementation KPIs include: - Objectives and expected outcome of the client - Identification of stakeholders for the implementation - Implementation timeline - Work requirements by each party - Deliverables schedule - Ongoing feedback loop - Outcome measurement - Improvements. Our service performance KPIs include: - Service Level Agreement (SLA) for service standards and guarantees - Adjustments of the SLA where required - Product roll out - Monitoring of product utilization - Product improvement from customer service team - Ongoing feedback loop - Outcome measurement - Improvements. * 59 Describe how you will agree measure cost savings and/or performance improvements with the utilization of your solutions. Urban Radar products make public sector decision making more efficient and less expensive, while helping sustainable urban planning policies to the terms succeed. Our team will work with clients to determine precise metrics to determine cost savings and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdfperformance improvements needed through Urban Radar product use, which are incorporated herein may include: - Cost comparison between classic consulting studies and Urban Radar product deployment - Time comparison between classic consulting studies and Urban Radar product deployment - Time between Urban Radar product deployment and policy change (e.g., change in curb space allocation and/or parking regulations) - Traffic and congestion analysis (e.g., average travel time by reference. The customer's Purchase Order terms vehicle type on main travel corridors or streets before and conditions shall govern. *after Urban Radar product deployment) - Number of double parked cars in a set geographic area before and after Urban Radar product deployment.

Line Item Question Response. 46 47 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Yes. Jaypro warrants all its products against defects in workmanship and material for our products. Length of warranty is dependent upon each product group or item from the equipment manufacturersdate of shipment, unless otherwise noted. Generally cover parts and laborWe reserve the right to repair, replace or refund, as appropriate, at no cost to the Customer. * 47 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Warranties do not cover abuse allow for the alteration or lack modification of maintenancethe product. These actions void any warranty unless otherwise authorized by Jaypro. * 48 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Our warranties, where warranted will cover the potential expense of technicians travel time and mileage to perform warranty repairs. Jaypro works closely with installers and providers to ensure warranty issues are handled quickly with best practices to minimize cost and time for both manufacturer and entity. * 49 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in There are no geographic regions where we cannot provide certified technician. Service for warranty is unique to the United Statessituation occurring. In the event the entity cannot resolve a warranty claim, Jaypro will use its resources to resolve the concern. * 50 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Jaypro works closely with it partners to ensure a timely experience is provided when addressing a warranty any work we preformclaim. The equipment is covered Warranty service can be handled by the original equipment manufacturerJaypro, its partners or both. * 51 52 What are your proposed exchange and return programs and policies? Jaypro will accept the authorized return of all standard products for any reason within 30 days of ship. Items must be in original packaging. Special order order/Customer color items are not returnable and will not returnable. Conditions outside of the stated parameters can be exchanged. If discussed with a manufacture will take back an item they consider returnable, Jaypro representative to find the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit appropriate solution for equipmentreturn. * 52 53 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. NA * 53 54 Describe your payment terms and accepted payment methods. Standard Payment terms and accepted payment terms methods are Net 30 days. To be considered for an open account, all new customers as follows: - Approved accounts are required to submit a Purchase order and will be required to complete a New Customer Application billed Net 45 from the invoice date - Credit cards/Debit cards are accepted through American Express, Discover, MasterCard and provide tax exemption certification if applicableVisa. All applicants - ACH payments are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card accepted - Mailed Checks * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party Jaypro Sports does not offer any leasing companies and can provide Sourcewell customers with information regarding this option upon requestor financing options to educational or governmental entities. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from See uploaded documents * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? Yes. Upon acceptance, Strategic will agree to Jaypro accepts P-card payment processes. There is no additional fee if the terms and conditions set forth payment is received up front at the time of order. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our pricing model is based on a standard Quotation Form line item discount from MSRP/List price. This applies to all categories for aftermarket. Our price list will show the sku, product/style name, list price, discount off of the list price and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governmember price per unit. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersMidwest Fire has a Warranty Coverage document that states specific warranty coverage. Generally cover parts and laborWe will attach that document for review. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No, Midwest Fire is able to contract with service centers in all areas throughout the United StatesStates and Canada. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any Midwest Fire will work we preform. The equipment is covered by with the customer & original equipment manufacturermanufacturer to resolve any warranty related issues that occur after delivery of the truck. * 51 50 What are your proposed exchange and return programs and policies? Special order items are not returnable If an exchange or part return is within the warranty period, Midwest Fire will work with the customer and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form equipment manufacturer to return/replace the credit for equipmentspecified part. * 52 51 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Midwest Fire will contract with any local service center in the area that the department utilizes and has a relationship with. In the event that the department doesn't have a standard local service center they currently utilize, one will be found for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinthem. * 53 52 Describe your payment terms and accepted payment methods. Standard Generally, Midwest Fire requires a deposit of 10% of the chassis value at the time of signed contract with the remaining balance of chassis due at time of chassis arrival at Midwest Fire. The final payment terms is due when final inspection and pick-up of truck is completed. However, Midwest Fire is aware that circumstances may not always allow for these terms, and we are Net 30 daysable to be flexible in those situations. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicableWire transfer or payment by check are suitable forms of payment. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 53 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic Midwest Fire has developed business long-standing relationships with several reputable third-party leasing a number of lease financing companies and can provide Sourcewell easily make the introduction. Our involvement is to make the introductions only, we allow the leasing company and customer to complete the transaction. We do not serve as any sort of intermediary or “middleman” on any lease/financing arrangement and we do not receive any compensation or fee through this process. We simply offer the service to assist our customers with information regarding this option upon requestleasing finance vendors that we know to be qualified, skilled and reputable. * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Midwest Fire does have a standard purchase contract that we will require utilize for each transaction as well as a valid Purchase Order from standard 'change order' document that will be utilized if there are changes after the initial contract is signed. We also provide each customer with a set of detailed specifications as well as a quote sheet that provides pricing for the customer. * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Midwest Fire does not accept credit card payment for the deposit or final payment of a fire truck purchase order. We do have the ability to run credit cards for our smaller service, piece parts, and repair work that we provide our customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally Yes, RapidView's warranties cover all products, parts and labor. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will No, RapidView does not cover abuse impose any usage restrictions or lack of maintenanceother limitations that adversely affect coverage. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes No, RapidView's warranties does not cover the expense of the technicians' travel time and mileage. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in No – our warranty covers all of the United StatesUS, Canada and the Caribbean Islands. RapidView provides warranty to all areas that RapidView represents. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work RapidView will cover only RapidView IBAK equipment. For products other than IBAK equipment, we preform. The equipment is covered by utilize the warranties from the original equipment manufacturer. * 51 50 What are your proposed exchange and return programs and policies? Special order items RapidView will employ reasonably commercial efforts to fill customers/dealers orders promptly on acceptance by RapidView, but reserves the right to allot available inventories among distributors and end user customers at its discretion. Except for RapidView's Products that are not returnable and will found to have a manufacturer's defect at the time of sale to Distributor, RapidView shall not be exchangedobligated to accept any of RapidView's Products that are returned by customer/Distributor. If In the event such returns are accepted by RapidView, it may impose a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment15% restocking fee. * 52 51 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts RapidView's standard warranty coverage is for refrigeration equipment in Texasone year. DFW, Houston, Beaumont and AustinExtended warranty coverage is available for an additional cost for up to two additional years. * 53 52 Describe your payment terms and accepted payment methods. Standard RapidView's payment terms are Net 30 days30-day terms. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted The accepted payment methods include checkare Visa, Mastercard, Discover, ACH, wire transfer, credit card /Wire transfers and company checks. * 54 53 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party RapidView and its dealer network provide municipal leasing companies and can provide Sourcewell customers with information regarding this option upon requestoptions. * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic RapidView accepts the Customer's standard purchase order documents when placing an order. We have also created a purchase order template that customers can use to easily purchase our pipeline inspection equipment. The template has been uploaded in the document upload section. * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? RapidView does not accept the P-card procurement and payment process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Rapidview institutes line-item pricing. To make the pricing easier to understand for the end customer, we created equipment packages. The price guide is set up to display the retail price of the items, the Sourcewell item discount and finally, the Sourcewell discounted price. Our complete price list has been uploaded in the Pricing Document Section. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. RapidView is offering customers who utilize the Sourcewell contract a 4% discount off 2022 pricing. * 58 Describe any quantity or volume discounts or rebate programs that you offer. RapidView does not offer quantity or volume discounts. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Our sales are consultative and require RapidView personnel to custom design and build inspection systems for each customer. Any items not listed on our price list provided to Sourcewell will require be quoted separately. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a valid Purchase Order from Sourcewell customerspurchase that are not directly identified as freight or shipping charges. Upon acceptanceFor example, Strategic will agree list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the terms Proposer. RapidView does not have any additional charges/items that are not included in our Sourcewell pricing template. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and conditions set forth in delivery program. The customer is responsible to pay standard ground shipping charges and/or delivery fees. Overnight or priority shipping is available upon request. If the Purchase Order. All quotes submitted by Strategic to Sourcewell customers order is for equipment only, the customer will be on responsible for the shipping charges. If the order is for equipment installed in a standard Quotation Form vehicle, the customer will be responsible for the delivery fee. Both will be invoiced at the time of delivery. * 62 Specifically describe freight, shipping, and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdfdelivery terms or programs available for Alaska, which are incorporated herein by referenceHawaii, Canada, or any offshore delivery. The customer's Purchase Order terms shipping and conditions shall governfreight charges are the same as in question 61. The customer is responsible to pay standard ground shipping charges and/or delivery fees. Overnight or priority shipping is available upon request. If the order is for equipment only, the customer will be responsible for the shipping charges. If the order is for equipment installed in a vehicle, the customer will be responsible for the delivery fee. Both will be invoiced at the time of delivery. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. RapidView does not have any unique distribution/delivery methods. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Warranty on the crane is 1 year from delivery date with unlimited hours along with a 5- year major weldment “structural” warranty. The engine warranty provided by Cummins carries a two years 2,000-hour coverage plan. The engine “after treatment” components are those supplied covered by the equipment manufacturersa separate, 4- year, engine manufacturer warranty. Generally cover parts and labor(See Attachment Warranty Section 9- 46A ,9-46B, 9-46C, 9-46D). * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty mileage and drive time up to $1,000 per occurrence for combined mileage and travel time. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNo areas not covered by Link Belt Technician. N/A * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment Yes, all with exception of Cummins Engine which is covered by the original equipment manufacturer. Cummins Inc. See Warranty Section Attachments 9-46A ,9-46B, 9-46C, 9-46D. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentSee Warranty Section Attachment # 9-51A Parts Return Policy. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and AustinAny "Service Contracts" would only be offered by selling distributor at a "below the line" net price. * 53 Describe your payment terms and accepted payment methods. Standard payment terms Terms of Sale are Net net due 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Link Belt will offer a Non-Conventional finance option to Sourcewell members, when such finance arrangements provide the customer with several reputable third-party leasing companies the only solution to their unique buying situation. The Sourcewell member will be required to complete a security agreement which will be governed by the Kentucky Uniform Commercial Code and can provide grant a continuing general security interest in and all of Debtor's right, title and interest in the collateral. The Sourcewell customers member shall maintain through the life of any financing agreement insurance policies with information regarding this option upon requestcoverage including Commercial General Liability, Property and Inland Marine with coverage limits acceptable to Link- Belt. A Sourcewell member (in good standing) with documented and approved (by Link Belt) financial records would be eligible for Link Belt financing on the following basic terms and conditions. Purchase price would be 100% financeable (excluding freight) at a monthly payment rate of 2.5% of the financed amount with interest to be charged of 2% over prime rate (fixed rate will be based on prime rate on the day the unit ships from factory as recorded on the invoice date) the interest will be compounded monthly on the declining balance. Maximum length of terms is 24 months from date of shipment with payment in full by the end of the financing term. 1st payment due day of shipment. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will Paper work or documentation is as is already standard practice between factory and distributor. Once order is received from our distributor we acknowledge this order (including target delivery month) with an "Order Verification Report" (Standard Transaction Document Samples See attachment # 10-55A.) * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? No we do not accept P card. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Xxxxx Price book listing with all models at "list price". (Pricing Section See Attachment # 11-57A). For applicable percentage discounts to be applied per model - See Pricing Section See attachment # 11-57B). Product Brochures and Tech Data Information provided (Pricing Section (11.57C - 11.57H & 14A-69) * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Discount range is from a 20% + 0% to a 20% + 12% range. Discount Percentage Range is dependent on Model. * 59 Describe any quantity or volume discounts or rebate programs that you offer. Any one single order for same model with a quantity of main unit above (1) one unit, would be eligible for an additional .005 % discount (additional half of one percent) maximum. If more than two units are ordered maximum eligible discount remains at .005 additional. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Any item that would require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to be "sourced" outside or our offering would most likely be an item familiar to the terms selling distributor working with Sourcewell client. Items such as buckets, extra lighting, special needs such as external mounted generator, special equipment would need to be addressed between Sourcewell member and conditions set forth selling distributor. If Link Belt can assist and offer pricing and or installation before shipping, we will, but no way to anticipate wide variety of special needs so this entire cost item must remain a "below the line" cost add item! * 61 Identify any element of the total cost of acquisition that is NOT included in the Purchase Orderpricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. We DO NOT pay any applicable taxes, license fees, registration fees or inspection fees. We do not pay for an assist crane to assemble if required and we do not pay "unloading fees". These are responsibility of the member. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All quotes submitted freight estimates can be quoted/provided by Strategic from Link Belt (per information as provided by customer) shipping department ( Link Belt will solicit 3 different, competitive carriers) and forward exact same quote dollars to selling distributor for their customer. Selling distributor can then discuss with Sourcewell customers member and choose their preferred carrier. Labor to deliver & assemble (once) is included in Sourcewell price as is basic operation and maintenance training. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. All freight estimates that are required (as identified to be needed by member) including land & water and custom charges can be quoted / provided by from Link Belt shipping department ( Link Belt will be on solicit 3 different, competitive carriers) and forward exact same quote dollars to selling distributor for their customer. Selling distributor can then discuss with customer/ Sourcewell member and choose their preferred carrier/ carriers. Labor to deliver & assemble (once) is included in Sourcewell price as is basic operation and maintenance. training. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Initial delivery is done by Qualified Link Belt distributor technician/technicians but will also include a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governFactory Link- Belt Technician as well. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts California Skateparks warranty typically covers all products, materials, and labor. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Repairs required by abuse, accident, vandalism, neglect, use of products other than the intended purpose, and acts of nature or god are not warrantied. The warranty does not cover abuse any modifications, changes, or lack of maintenanceadditions to the facility, unless approved in writing by California Skateparks. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. Because we have multiple crews mobilized throughout the USA, we can respond quickly to any warranty issues. Technicians' travel time and mileage expenses are covered by CSP. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage California Skateparks is able to provide certified technicians in the United Statesany US or Canadian state/province. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We The California Skateparks warranty any work we preform. The equipment is covered service covers every item in the contract, including those made by the original equipment manufacturerother manufacturers or sub-contractors. * 51 47 What are your proposed exchange and return programs and policies? Special order items Because of the nature of products California Skateparks is providing (design and build services), no exchange or return programs are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentoffered. * 52 48 Describe any service contract options for the items included in your proposal. We offer preventative design and build mostly concrete facilities nearly maintenance contracts free. However, skateboarding and bike riding are by nature aggressive and therefore can cause minor chip, scrape and abrasion which are all types of normal wear and tear for refrigeration equipment in Texasthis type of facility. DFWBecause some minor wear and tear will occur throughout the year, Houston, Beaumont and AustinCalifornia Skateparks recommends a yearly maintenance program that will extend the longevity of any skate or bike park facility. * 49 What are your payment terms (e.g., net 10, net 30)? California Skateparks generally has Net 30-day terms; however, we are flexible and willing to comply with any required terms from the Sourcewell participating entities. * 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? California Skateparks has partnered with Citizens Business Bank to offer Clients a complete suite of financing solutions. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. We anticipate Sourcewell participating entities to communicate with California Skateparks and identify themselves as participating entities. We expect that these participating entities will issue a purchase order which we will use to track and identify the project as a Sourcewell Project in our internal systems. Our sales network is comprised of a consolidated group with a unified reporting system. Identifying and tracking Sourcewell sourced projects will follow our established internal procedures. We expect to communicate and coordinate sales with Sourcewell in their tracking system on a regular basis, in the quarterly reports, and in the annual business review described in the contract template. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We currently accept Credit Card Payments with a 3% Fee. We can setup P-card procurement and payment processes and any additional fees for these services will be passed through to Sourcewell participating entities at cost with no additional fees. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe your payment terms pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, the Sourcewell discounted price) on all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents items that you propose want Sourcewell to use consider as part of your RFP response. If applicable, provide a SKU for each item in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require California Skateparks plans to move forward using a valid Purchase Order standardized process for each project from Sourcewell customersparticipating entities. Upon acceptanceFirst, Strategic California Skateparks will agree create a conceptual design which will be then used as a base for our Cost Quantity Breakdown (CQB). This CQB will help us quantify items and materials in our cost estimate, which will already include item unit pricing. As we move further along the design, any changes made during the process will be passed through the CQB, and therefore will modify the cost estimate. In this way, we can ensure consistency in our figures, and avoid confusion due to the terms updates or changes. * Each individual component will be listed using line item pricing. Quantities for each line item will come from our CQB. We are also offering and conditions set forth additional 7% discount off of our standard unit pricing, giving Sourcewell members access to pricing lower than any other pricing in the Purchase Ordermarket, published or un-published. All quotes submitted by Strategic to Individual SKU's are associated with each line item on the Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *pricelist.

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. Yes * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. Yes * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. No * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. * 51 47 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedN/A. Our work is subject to the client's acceptance. If a manufacture will take back an item they consider returnableaccepted, it is subject to Xxxxx Ranch's industry-leading warranty as the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit remedy for equipmentany post-installation issues. * 52 48 Describe any service contract options for the items included in your proposal. We offer preventative comprehensive warranty support for all of our product lines. Additionally, clients may request our maintenance contracts for refrigeration equipment inspection service (in Texas. DFW, Houston, Beaumont and Austinour Ancillary Services Price List) to assess any service or maintenance that may be required. * 49 What are your payment terms (e.g., net 10, net 30)? We tailor our payment terms to the type of project. If simply a purchase of standard equipment, payment terms are net 30. If a project is design-build and involves some custom work, we bill on a percentage of completion basis. * 50 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Xxxxx Ranch will partner with National Cooperative Leasing (NCL) to offer NJPA members a complete suite of finance solutions. NCL is a current NJPA financing contract holder (#011620-NCL) and is an industry expert in municipal financing solutions. NCL will offer leasing terms from 12-120 months on transactions from $5,000.00 and up. Traditional leasing and financing programs will be offered along with programs specifically designed for schools and governmental entities including Tax-Exempt Municipal Leases and a Purchase Order Only program. There is no ownership, common ownership, or control between Xxxxx Ranch and NCL. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. At the appropriate time, Xxxxx Ranch prepares a Sourcewell proposal noting the client's member ID number and Xxxxx Ranch's Sourcewell contract number. The proposal details the scope of work, the price, exclusions and legal terms/conditions. An order is made when the client either signs this proposal or issues a purchase order in their preferred format with our Sourcewell proposal as an exhibit/attachment. When the order is received, it is submitted to our CEO/CFO, Xxxxxxx Xxxxxx, who initiates the administrative process, our VP of Development, Xxxxxxx Xxxx, who updates our SalesForce CRM platform and Xxxx Xxxxx, our Director of Projects, who initiates the fabrication/construction process. Quarterly reports are easily generated with a few button clicks in the SalesForce CRM platform and will include key project details such as client name, location and order value. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? No. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe your payment terms pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, the Sourcewell discounted price) on all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents items that you propose want Sourcewell to use consider as part of your RFP response. If applicable, provide a SKU for each item in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic We have provided detailed price lists with SKUs electronically for each product line and all ancillary services. We have also provided detailed product information including technical specifications and warranty. All our above-ground modular ramp systems are branded with the TrueRide name. • SpohnCrete – precast concrete • TrueRide HD Series – galvanized steel structure with Skatelite Pro surface • TrueRide Steel Series – powder-coated steel structure and surface • TrueRide Classic Series – ACQ-treated lumber structure with Skatelite Pro surface • Pump Tracks – precast concrete, cast-in-place concrete, dirt, and asphalt options • Ancillary Services – site preparation, concrete work, shotcrete, site amenities, etc. * We will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree apply the NJPA contracting discount to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on entire order, as a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *lump sum.

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes, we offer detailed warranties on each of our products, including lifetime warranties on our EcoWorx tile products. Generally cover parts and laborWe also provide a workmanship warranty for our installation services. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceYes, you must install the product according to instructions and you must maintain the products according to maintenance instructions. These instructions are available on the website, through the dealer, and through our customer service department. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesNo. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We cover the warranty any work service for all of the products we preform. The equipment is covered by the original equipment manufacturersell. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedIf you cancel your running line product prior to shipping, there is no restock or cancellation fee. If a manufacture your order has shipped, you will take back an item they consider returnableincur restocking and freight fees. For broadloom under 75 feet, the return must have an RMA and charge is 25% of the invoice plus freight. For broadloom over 75 feet, the charge is 15% of the invoice plus freight. For carpet tile, the charge is 25% plus freight. If we ship products in error or with defective material, your products will be returned within 90 days in at no charge. We will replace your order as soon as possible. If there are special circumstances related to the original carton. All freightcancellation, restocking, damage plus a service fee we will be deducted form the credit for equipmentwork with you to minimize costs. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment are only offering products in Texas. DFW, Houston, Beaumont and Austinthis proposal. * 53 Describe 50 What are your payment terms and accepted payment methods. Standard payment terms are (e.g., net 10, net 30)? Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? No. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. We have a comprehensive ordering process for each type of flooring transaction: Material-only orders, Turnkey orders, and Dealer Material-only orders. The process for each of these is as follows: Material ONLY orders Customer emails SIS with order request listing: Customer Information, Xxxx to address, Job name, Xxxx Product, and Adhesive. SIS - creates a proposal and sends it to the customer / end-user for review. If the customer accepts the proposal, the customer will need to issue a formal purchase order back to SIS. SIS - processes the order and emails customer with stock/backorder information, along with an awarded contract order confirmation and live order tracking link. Material is shipped to the customer. SIS - Customer is invoiced and pays SIS per the invoice. Turnkey orders Customer emails SIS with order request listing: Customer Information, Xxxx to address, Job name, Xxxx Product, Adhesive. (The Installation vendor can send this as well if they are working directly with the customer) Installation Vendor provides labor quote SIS - creates a turnkey proposal and sent to the Customer / End-user If the customer accepts the proposal, the customer will need to issue a formal purchase order formsback to SIS. SIS - processes the order and emails customer and installer with stock/backorder information, terms along with an order confirmation and conditionslive order tracking link. Material is shipped out to the Installation Vendor or customer. (Depends on storage at the job site) SIS - work order and customer work release forms are sent to installation vendor When the job is completed, service level agreements, etc.the signed work order and customer work release are sent to SIS SIS - pays the installation vendor SIS - send the customer is invoiced and pays SIS per the invoice. Dealer Material ONLY The dealer sends the customer proposal for material and labor services (if needed). The dealer sends SIS a PO for "material only" (This is for reporting to Sourcewell) (Dealer must sign a dealer participation agreement, if one is not on file, SIS will provide) Dealer PO must have the following information: - Sourcewell Member number and member name - Xxxx Industries Contract # 121715 SIS processes the order and emails the dealer with stock/backorder information, along with an order confirmation and live order tracking link. Dealer is invoiced for Xxxx material. We have four SIS points of contacts for different regions: - Xxxxxxx Xxxxxx - Southeast, South Central, West Coast, HI & AK o Email: xxxxxxx.xxxxxx@xxxxxxx.xxx o Phone:000-000-0000 - Xxxxx Xxxxxxxxx - North Central, Northeast, and Northwest o Email: xxxxx.xxxxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxxx Xxxxxxx - New York & Florida o Email: xxxxxxx.xxxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 - Xxxxxx Xxxxxx - Canada o Email: xxxxxx.xxxxxx@xxxxxxx.xxx o Phone: 000-000-0000 * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Yes, we do accept a P-card. There is a fee of 2% * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require We are providing line-item discounts. On our submittal, we show the list price, the discount, and the agency price. We do show the product name and number but not a valid Purchase Order from Sourcewell customersspecific SKU. Upon acceptance, Strategic will agree An SKU would be specific to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governcolor level. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties Yes. Our warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. as follows: 3 year, 36,000 mile General Conversion Lifetime Structural Integrity Lifetime, 100,000 mile Electrical 10 year Paint 5 Year Paint Corrosion * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Paint Corrosion Warranty will not cover abuse or lack has prorated coverage in the 4th and 5th year of maintenancethe warranty timeframe. Components that are manufactured by other are covered by their representative warranties. We facilitate warranty coverage for our Dealers and Customers in these incidents. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, upon request. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? All states currently serviced by our Dealer Network are fully covered for all warranty needs. In the areas where we may not have a Dealer, we coordinate with a local chassis dealer as well as an emergency vehicle facility to support the customer with warranty repairs. In some areas, we have set up the customer as a warranty facility when they have the ability to do so. We have coverage in offer service training at our location and also at the United Statescustomers/service center location to support this opportunity. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preformSome items that are manufactured by others are covered in both our 3 year general conversion and lifetime electrical warranties. The equipment is Other items are covered by the original equipment respective manufacturer's warranty – some of which are for longer periods of time. We facilitate warranty coverage for our Dealers and Customers in these incidents. We have several lighting brands that offer 5 year and lifetime warranties on their products. All of which are extended to the end user customer. * 51 50 What are your proposed exchange and return programs and policies? Special order items Warranty Reimbursement procedure: The Dealer Service Center is contacted by the customer in the event of a warranty repair need. The Dealer contacts PL Custom (mfg.) for warranty authorization and diagnostic assistance for the reported issue. Warranty Pre-Approval Authorization: All warranty claims require a pre- approved Warranty Authorization Number. This pre-approval process is required to first, inform PL Custom/Rescue 1 of a warranty problem, but second and most important, to help diagnose and repair warranty service problems in the field. Payment of warranty claims requires an approved authorization number. Warranty Parts: If warranty parts are not returnable required and authorized, PL Custom/Rescue 1 will not ship in stock replacement parts the day the request is made, provided the part is ordered before 2:00 p.m.. Parts that need to be exchangedordered will be either shipped from the parts manufacturer or shipped out the same day they arrive to PL Custom/Rescue 1. If a manufacture will take back an item they consider returnableReturn of Defective Parts: When warranty parts are provided, the return defective parts must have an RMA and be returned to PL Custom/Rescue 1 within 90 30 days in of the original carton. All freight, restocking, damage plus a service fee will parts being shipped to be deducted form the credit processed for equipmentcredit. * 52 51 Describe any service contract options for the items included in your proposal. We offer preventative Preventative maintenance contracts are offered to our customers for refrigeration equipment in Texasannual inspections and chassis maintenance needs such as oil changes, fluid checks, transmission service and battery load testing for optimal performance. DFW, Houston, Beaumont and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered PL Custom is a Ford Authorized Warranty Center providing bumper to bumper support for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell our customers with information regarding this option upon requestthe Ford Chassis. * 55 Describe any standard transaction documents that you propose Several of our Dealers also provide Freightliner and International Chassis warranty to use in connection with an awarded contract (order forms, terms and conditions, their customers allowing for minimal downtime when the vehicle is out of service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governfor repair. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Sysco is a distributor and as such does not warrant the equipment manufacturers. Generally cover use of our products, parts and labor. This does not apply to our business. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. N/A * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes N/A * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. N/A * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. N/A * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the Our return must have an RMA and be returned within 90 days Policy is included in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentattachments. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment N/A * Describe in Texasdetail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. DFW, Houston, Beaumont and AustinYou may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services In non Pandemic times we strive to achieve a 99% or better fill rate as spelled out in our Vizient MDA. During Covid Pandemic times this is a challenging metric however we are proud of the work that we are doing in this area. * 53 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Please refer tot he Vizient MDA for the specific service guarantees that would be available to the Sourcewell members. * 55 Describe your payment terms and accepted payment methods. Standard All Customers will need to submit a standard credit application. Typically we extend net 30 terms to public education entities. Forms of Payment are limited to Company Check or ACH. No Credit Cards or P Cards may be used for payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. N/A * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Credit applications are submitted online via our internal application program. This and a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms demonstration of our sysco shop platform are detailed in our cover letter and conditions set forth may be demonstrated in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governperson upon request. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Astec offers a 12 month / 2000 hour standard warranty covering all machine types. Exclusions include wear and maintenance items. Extended warranty options are those supplied by the equipment manufacturers. Generally cover parts and laboravailable. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse The hour and time limitations are the only imposed restrictions, 12 month or lack of maintenance2000 hour standard. Extended warranty offers increased time and hour increments. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. Travel time and mileage are covered up to a $750 combined maximum cost. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesAstec and its Authorized Dealer Network cover all US States and Canadian districts. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Engine warranty any work we preformis serviced by the manufacturer. The Astec will assist, coordinate, and participate with the engine manufacturer when issues occur. All other components of Astec equipment is are covered by the original equipment manufacturerour standard warranty. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If Astec has a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentsix month / 1000 hour part replacement warranty. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Astec Industries offers extended warranty contracts, service contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinare only available at the dealer level. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services We will work with our dealers to provide a 48 hour quote turn around time. * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) The members of the Astec Technical Assistance Center (ATAC) utilize our Guardian Telematics system to address equipment alerts or fault codes that are signaled wirelessly. These issues are communicated with the local dealer in order to quickly diagnose service related items and help maintain the correct parts inventory. * 55 Describe your payment terms and accepted payment methods. Standard payment PAYMENT TERMS (Direct Sales Territories) Buyer shall pay all invoiced amounts due to Seller, net 30 days from the date of Seller's invoice, unless different terms are Net 30 daysexpressed and agreed to in the [Order]. To be considered for an open account, Buyer shall make all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicablepayments in U.S. dollars. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein" Payment terms may vary depending on the equipment dealer in the given territory. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic In direct sale territories for both the United States and Canada, Astec offers financing and lease options via a third party, DLL. Astec has developed business been aligned with a third party finance institution, DLL Financial Solutions (DLL). Over the (8) year partnership, DLL has provided domestic and international lease and finance options for direct sale territories and floor plan programs for dealer managed territories. DLL has also provided public finance programs for municipalities and other tax exempt entities. Alternative financing options are available and depend on the dealer in the given territory. Multiple dealers within the Astec distribution network have relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestother financing options such as NCL. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the Standard transaction documents include detailed terms and conditions set forth of sale below descriptions and pricing for each line item being purchased, including optional items and warranty (seen in the Purchase Orderattached pricing documents). * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We do not offer e-procurement. We are willing to accept payments by credit card for parts sales for units in direct sale territories. Payment methods will vary depending on the dealer in the given territory. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. List prices are shown for each base unit, as well as each optional item for each model. A flat discount will be applied to manufacturer's list price for each line item (with the exception of extended warranty) in order to reach a final Sourcewell discounted price. When referencing the pricing document attached in this proposal, Sourcewell would apply a 10.5% discount to the list prices shown in the document with the exception of extended warranties. Extended warranty pricing will remain at list price. * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The pricing for this proposal will be a 10.5% discount from manufacturer's list price on all base units and options. Discounting will not be applied to extended warranties. * 61 Describe any quantity or volume discounts or rebate programs that you offer. Orders for a total of 3 machines would get be discounted at 11% per machine from manufacturer's list price. Orders of 5 machines or more would be discounted at 11.5% from manufacturer's list price. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced goods - Open Market Items will be available to agencies through this contract via our dealers. The prices for these goods or services will be determined between the agency and our dealer, at a fair local market rate. The intent is that these items will be complimentary of, and incidental to the purchase of our equipment. Please note: Astec Industries is not a party in a “Sourced Goods” transaction. These Sourced Goods items will not be included in our contract reporting to Sourcewell. * 63 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Freight, start-up, delivery, commissioning training, & additional site prep, i.e. 3rd parts contractors are not included. * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight cost is determined by model and destination. All quotes submitted freight is outsourced by Strategic third party carrier. Astec can supply model dimensions and weights upon request for any configuration of any model * 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Astec will provide freight to Sourcewell customers will any US port of choice for units going into HI and AK. Customers are responsible for barge or ocean vessel bookings and inland freight to final destination. Astec can deliver directly into Canada. * 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. Freight costs can be on a standard Quotation Form and will have this statement regarding influenced by availability of the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governrequested unit in local dealer inventory. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties ChargePoint provides a standard one-year warranty for all commercial level 2 charging stations and a three-year warranty for our residential charging station. Standard warranty covers parts only. Beyond standard technical support, ChargePoint offers ChargePoint Assure, a comprehensive maintenance and management program that includes dispatched labor at committed service levels to perform on site repairs, proactive dispatch, monthly reports, 24x7 station health monitoring, and a long list of additional features described in more detail below. Assure is available from one to five-year term increments. + Unlimited software configuration changes + 98% annual uptime guarantee with non-performance penalty + Standard one (1) business day response time to station failures or one (1) business day from Parts arrival when required + Automated monthly summary reports and detailed quarterly reports of your station's performance metrics. We send the reports automatically, so you don't have to generate them. + Proactive station monitoring and dispatch + Labor coverage for station equipment issues typically not covered by warranty such as vandalism, abuse and accidents caused by reckless drivers or snowplows. + Additional options are those supplied by the equipment manufacturers. Generally cover parts available upon request, such as strategic spares, consigned inventory, and laborcustomer training for on- site repairs and maintenance. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack Yes. Please see ChargePoint F_Assure Terms of maintenanceService. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, for Assure. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in No. ChargePoint Assure is available throughout the United StatesUS and Canada. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We For this proposal, ChargePoint is the original equipment manufacturer of the charging equipment, so all warranty any work we preform. The equipment service is covered by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governChargePoint. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Depending on the application we offer either a 5- or 10-year standard material warranty. We also have options for customers to purchase up a labor warranty direct through Xxxxxx Lighting. All of our warranties are those supplied by the equipment manufacturers. Generally cover parts and laboravailable online at xxx.xxxxxxxxxxxxxx.xxx/xxxxx. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo, provided the customer follows proper usage, care and maintenace adhering to their warranty coverage. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes Our standard warranty is for materials only and these costs would not be included. If a labor warranty is purchased, these costs are covered. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We Service and repair is not part of our standard warranty. It is offered as an additional option, if purchased by the member we have coverage technicians capable of performing repairs in the all regions of United States. States & Canada, * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by Third party materials that are part of our proposal are passed on to the original equipment manufacturer; however, Xxxxxx Lighting will administer the communications and transactions through the 3rd party manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items Our products are made to order, we do not returnable accept returns without a Return Material Authorization (RMA). In the event that there is an authorized return that is not a valid claim applicable to our standard terms of warranty, we reserve the right to apply a restocking fee up to 50% of the purchased goods price. Xxxxxx Lighting has sole discretion of authorization a return and will not be exchanged. If reserves the right to inspect returned good for quality before issuing a manufacture will take back an item they consider returnable, credit to the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentcustomer. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance post installation project management service contracts for refrigeration equipment in Texasthat cover light level verification and system wellness checks. DFW, Houston, Beaumont and AustinService agreements are only valid during the original term of the warranty. * 53 Describe your payment terms and accepted payment methods. Standard Our standard payment terms are Net 30 daysNET30 from product shipment or service rendered date. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicablePayment methods accepted are checks or ACH. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships For members that are interested in financing Xxxxxx Lighting will work with several reputable third-party leasing companies and can provide NCL Government Capital, through their applicable Sourcewell customers with information regarding this option upon requestContract. We also have an internal corporate department, Signify Capital, that we may offer if the members inquire. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic See uploaded document section for Xxxxxx Lighting Standard Terms & Conditions, Customer Sign Off Form, Sample Invoice. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We do not accept P-card procurement at this time. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. In the upload section we will require be providing a valid Purchase Order SKU price sheet, showing MSRP including a 5% discount to Sourcewell members for both US and Canada. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Xxxxxx Lighting extends a 5% discount off of MSRP to all Sourcewell customersMembers. Upon acceptance* 59 Describe any quantity or volume discounts or rebate programs that you offer. Xxxxxx Lighting does not have a standard volume discount, Strategic we evaluate each project and work with the customers to develop solutions adhering as best as possible to their budgets. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. "Sourced or open market" products or related services that aren't included on the pricing sheet uploaded in the document section will agree be entered at cost plus 15%. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the terms Proposer. Pricing submitted includes all products and conditions set forth offerings at this time. Services not part of this submission and sourced at a later date by qualified parties, will result in the Purchase Orderat cost plus 15% fee. Each project is unique and carries its own potential added total costs of acquisition depending on the scope of work. Xxxxxx Lighting consults with the customer on a project-by-project basis to develop proposals that align with how each customer desires to purchase and implement a new LEDS sports lighting system. Throughout this process we advise along the way any potential incremental costs associated. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Xxxxxx Lighting has a $5,000 minimum pre-paid freight allowance. Any special transportation requirements, (including, but not limited to - city delivery truck, union driver, lift gate) customer will incur additional charges. All quotes submitted by Strategic to Sourcewell customers orders less than $5,000 will be charged $100 per fixture freight. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Xxxxxx Lighting has a $5,000 minimum pre-paid freight allowance. Any special transportation requirements, (including, but not limited to - city delivery truck, union driver, lift gate) customer will incur additional charges. All orders less than $5,000 will be charged $100 per fixture freight. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Standard shipping is included to desired customer delivery location. Expedited shipping is available at an extra charge. We may also accommodate multiple delivery locations based on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governproject requirements. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by WHP Trainingtowers carries various warranties across our line of products from 1 year to 40 years. We offer a standard 1 year labor warranty, then extended warranties on various materials as defined in the equipment manufacturers. Generally cover parts and laborattached warranty samples. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse Our warranties do require end users to operate the structure per NFPA or lack of maintenanceany other state guidelines and maintain the system per the O&M manual. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Our labor warranties do cover all costs associated with labor including time, travel, and mileage. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage the ability to provide warranty repairs in the United Statesall 50 states. We do not have labor available in Canada at this time, however we do work with companies within Canada to ensure warranty issues are addressed in a timely manner. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? The majority of our warranties are direct warranties from WHP Trainingtowers as the manufacturer/installer. We do have some extended warranties from our network of material vendors. Some vendors we have worked with for over 25 years and have a long standing relationship to ensure warranty any work we preform. The equipment is covered by the original equipment manufacturerissues are addressed properly. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable In most cases, we will repair or replace the material in question and if it is no longer available we will not be exchanged. If replace with a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentmaterial of equal or greater value. * 52 Describe any service contract options for the items included in your proposal. We offer preventative provide an option for an annual inspection/maintenance contracts visit which includes labor and a small amount of stock materials for refrigeration equipment any repairs necessary. This item is detailed in Texas. DFW, Houston, Beaumont and Austinour pricing attachment. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services The reason WHP Trainingtowers gravitates towards a turn-key solution centers around our ability to control the process and provide a full guarantee to the customer. With our direct involvement throughout the process from design to engineering and manufacturing to installation; we take full responsibility for the success of the project. We have been providing these services for years and our customers expect us to stand behind our products because we are involved in every aspect of their project. The customer has one phone call to make and we take care of the rest. Specific standards we have in place include: • Track each instance of reported incorrect parts/assemblies and identify if the problem is with the CAD, tool-paths or process and amend as needed. • Track makeup shipments per project, then correct master packing lists, takeoff spreadsheets or embedded CAD blocks as necessary. Review takeoff/shipping procedures if the makeup shipments exceed .25 per project. • Track weld/fitting re-works during QC. Do additional training if re-work exceeds 1% of welds or one in 10 assemblies for fit-up issues. • Track shipment requested date and date shipments are assembled for departure. Track down where issues that cause any late shipments and adjust Kanban limits/lead time guidelines as necessary. • Review each project with the installer to address any shortages, fitment issues, or design change requests. • CNC equipment to be checked for slop, binding and squareness as recommended by manufacturer or shop procedures. CNC operators to be trained and cleared by the shop manager. • Welders are certified and checked out by shop management. * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Specific standards which apply to our services include: • All installations are punch-list walked through by an in-house WHP Installation Inspector before completion. • Items that cause field issues more than three times shall have the installation details reviewed and edits or re-engineering notes sent to installation technicians/contractors. • All shipments from WHP/vendors shall be checked and contents verified upon delivery to prevent delays in the case of shortages. • Shortages, fit-up issues or incorrect hardware is reported to PM for review with the vendor or WHP shop to correct as needed. • Any deficiency requiring a charge-back shall generate a report explaining the specific issue, the field remedy, and a recommended correction. * 55 Describe your payment terms and accepted payment methods. Standard In general, our payment terms are Net as follows, however can be negotiable depending on customer's requirements: For materials a deposit of 25% on the building package is due on receipt of order (signing of contract). Balance of payment on materials due on delivery to site. No retention on materials. Labor will be billed monthly. Invoices not in dispute over 30 days will be assessed 1 ½ % per month on balances in excess of 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships We work with several reputable thirdlease/finance companies to provide financing options. These options can be quoted as an open market line-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestitem cost. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Once a contract is awarded, we will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree adhere to the terms and conditions set forth in the Purchase OrderSourcewell contract. All quotes Individual transactions with participating entities can either be contracted with their PO or we can issue a written construction contract, a sample of which has been provided in the attachment section. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We are not set up for P-Card procurement at this time. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We have included an overview document including our pricing schedule. In general, we offer a 10% discount on our list pricing for our materials items and a 5% discount for our service related items. * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. We offer discounts from list pricing in the 5%-10% range. * 61 Describe any quantity or volume discounts or rebate programs that you offer. We do not include any volume discounts or rebates at this time. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. We want to make an effort to customize each building to provide a comprehensive package that meets each customer's specific needs. Part of that effort requires us to have the ability to source options to be included as open market or non-standard items. We propose the same structure off of our open market list pricing with a 10% discount on open market materials list pricing and a 5% discount on open market service items. * 63 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Our pricing includes all materials, freight, and labor line items necessary for the successful completion of the project. We offer a foundation design option for the customer to utilize with their local forces to install a foundation prior to our installation. We also recommend concrete fill on metal floor decks in our Alarm series for a complete installation. Some other items which we exclude, however may not be necessary for a complete installation include freight beyond 750 mile radius of Grandview, MO, prevailing wages, taxes, bonds, and permits. * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. We offer a freight line item for each one of our materials packages within a 750 mile radius of Grandview, MO which covers the majority of the continental United States. We will include an open market line item for any freight beyond this radius. * 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Containerization is required for most shipments to Alaska, Hawaii, or other off-shore locations. We would containerize at our facility and deliver the containers to the port at which our base freight line item would be invoiced. We then would issue an open market line item for the additional ocean freight costs associated with providing our materials package to an off-shore location. Most Canadian locations can still be reached by Strategic over-the-road trailer and our open market freight line item beyond our 750 mile radius would take effect. * 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. In order to provide the complete turn-key solution that Sourcewell participating entities are looking for, we are offering line items for materials freight, and labor. Not all Sourcewell customers will be on want a standard Quotation Form complete turn key solution, and will have this statement regarding by itemizing our costs into these three line items, they can choose anywhere from materials only, all the Terms of Sale: "This Quote shall be subject way to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxa full turn-Xxxxx- and-Conditions-of-Sale.pdfkey installation. With our great history in providing turn-key solutions across the US, which and our 25 contractor licenses and counting, we know that our packages offer a unique opportunity for Sourcewell participating entities to obtain a fully designed, manufactured, and installed fire training structure. Also, our burn room options are incorporated herein by reference. The designed as Class A burn rooms meaning customer's Purchase Order terms can burn combustible materials such as wood and conditions shall governstraw, but they would also have the option to purchase a Class B (propane or NG fired) prop from a Gas-fired prop company for installation within our bur room system. Our framework allows the customer a multitude of options during the installation and post- installation. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. Yes * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesAstroTurf Corporation has no geographic limitations for warranty repairs. Service is always provided. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by AstroTurf Corporation warrants all products and services for the original equipment project, regardless of the rare occasion where a warrantied product may be sourced from a different manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable In the event an item is damaged or considered to need replacement during the warranty period, we will work directly with the customer to replace the product. Should defective or incorrect material be delivered, we arrange to return the material at no cost to customer and will not be exchanged. If a manufacture will take back an item they consider returnable, pay all shipping costs for the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentshipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment AstroTurf service and repair options are offered to customers. See Pricing Workbook attached in Texas. DFW, Houston, Beaumont and Austinthe bid response. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include are by check, ACH/wire, wire transferor credit card. Credit card payments incur a 1.5% surcharge fee. Terms are 30 days for materials only and 60 days for materials plus installation. We invoice customers based upon the PO or executed contract, credit card with most POs billed in full at project completion unless otherwise specified. Customer contracts may be invoiced based on Schedule of Values completed (progressive billing). Once the project is completed and paid in full, AstroTurf will report the purchase to Sourcewell with our fee payment, on a quarterly basis. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships AstroTurf Corporation partners with several reputable third-party leasing companies PNC Vendor Finance to deliver customized and innovative customer finance solutions. North America's most prestigious colleges, universities, high schools and professional sports organizations count on PNC Vendor Finance to help their organization improve player and fan experiences, accelerate sales and create competitive advantages. With proven industry experience in the development and implementation of finance solutions, PNC Vendor Finance specialists help AstroTurf clients meet their facility usage and budget needs. Payments can provide Sourcewell customers be framed as fixed expenses that are built into an operating budget, rather than passing bonds. This arrangement also makes the process of replacing a field seamless – especially in combination with information regarding this option upon requestcooperative purchasing contracts. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will AstroTurf Corporation does not require standardized contract documents for purchases. Because our family of dealer-distributors are unique as independent third-party companies, AstroTurf Corporation does not mandate a valid Purchase Order from specific order form or Terms and Conditions for their business. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? P-cards are accepted but incur a 1.5% surcharge fee. Upon acceptance, Strategic will agree to the terms and conditions set forth * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be on consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxyour response. AstroTurf Corporation uses discounted line-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governitem pricing as included in the bid response. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied Our products carry an industry-leading warranty package that includes: Structure, Parts and Labor. This is supported by the equipment manufacturersour vast network (over 750) of dealers and service providers across U.S. and Canada. Generally cover parts In addition, we have fully staffed Technical Support, Warranty and laborParts teams in California and Alabama available 8am through 7:30pm EST. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will BendPak does not cover abuse or lack of maintenanceimpose usage restrictions for our warranties. Our products are covered by an industry-leading warranty package. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Our industry-leading warranty package includes some components covering labor expenses and travel time. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage cover all of United States and Canada via our fully staffed Technical Support, Warranty and Parts departments in the California and Alabama. As well as via our vast network of dealers and service providers across United StatesStates and Canada. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We cover warranty any work we preform. The equipment is covered by service for all the original equipment manufacturerproducts included in our proposal. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable We have policies that included exchange and will not be exchangedreturn provisions. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentSee attached. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Service contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont can be custom-tailored to fit the needs of our customers and Austinwill be fulfilled via our vast network of dealers and service providers (over 750) across the United States and Canada. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are BendPak has the option to provide Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is lessterms, on any payment Seller considers past due until collectedtop of partnering with other 3rd party financial institutes to ensure our customers have a wide array of options for funding their equipment. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships We've partnered with several reputable third-some of the best financial institutes that provide a wide array of financing options for our customers. Open to other 3rd party leasing companies and can provide Sourcewell customers with information regarding this option upon requestfinancing options. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic We leverage detailed Quote forms, Order forms with terms and conditions for transactions. Samples uploaded * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We accept P-card procurement and there are no additional costs to Sourcewell entities. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. BendPak is a Manufacturer of Vehicle lifts and Automotive Service Equipment supplies: The Pricing Model is discounted off the MRP with Free Shipping: What this means is - Sourcewell customers will get better pricing/cost directly through BendPak vs. buying via any other Sourcewell Vendor. We will offer a competitive nationwide not to-exceed price that serves as a contracted maximum price paid by all Sourcewell members. Pricing Spreadsheet Attached. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. BendPak proposed discount percentages range up to 50% off list/Retail/MRP depending on the product and brand. Pricing is attached in document uploads. * 59 Describe any quantity or volume discounts or rebate programs that you offer. We offer different levels of volume discounts to increase savings over the already heavily discounted Sourcewell pricing: 5-10 units, 11-19 units, 20-50 units, 51-100, and 100+. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. BendPak doesn't source any products. We are the manufacturer of all of our products, giving us the advantage of providing deeper discounts. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Shipping Accessorial Charges: Liftgate, Residential Charges, Forklift delivery. Installation Charges are separate from Product purchase. We have over 750 service centers across the US and Canada that can offer Installation and costs. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All pricing includes free shipping continental U.S. Except with additional accessorial delivery charges such as liftgate and forklift delivery. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Alaska, Hawaii, and Canada will need to have additional freight charges applied. Each order will require a valid Purchase Order quote depending weight, class, dimensions, zip code. We have LTL Carriers that can service all areas of the country. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. We ship from Sourcewell customers2 locations: Santa Paula, CA and Mobile, AL to improve shipping transit time. Upon acceptanceCustomer needs to have a way to OFFLOAD Vehicle lifts, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will or one can be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governprovided at an additional cost. *

Line Item Question Response. 46 83 Do your warranties cover all products, parts, and labor? Warranties are those supplied Yes, if installed by TKE and if we currently maintain the equipment manufacturers. Generally cover parts and laborunder a full maintenance contract. * 47 84 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will TKE shall neither be required nor obligated to service, make renewals or repairs upon the equipment by reason of negligence, obsolescence, misuse of the equipment, loss of power, blown fuses, tripped stop switches, theft, vandalism, explosion, fire, power failure, water damage, storm, lightning, nuisance calls or by any other reason or any other cause beyond Service Provider's control, except ordinary wear and tear from the commencement date of this agreement or equipment not cover abuse or lack of maintenance. under TKE service * 48 85 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 86 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No, TKE can provide a certified technician in the United Statesall regions. * 50 87 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We TK Elevator will cover warranty any work we preform. The equipment is covered service or proposed installed and maintained or under service by the original equipment manufacturerTK Elevator. * 51 88 What are your proposed exchange and return programs and policies? Special order items are No, TKE does not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the exchange or return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for parts or equipment. * 52 89 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment TK elevator is flexible in Texascontract negotiation to meet the need of the member. DFW, Houston, Beaumont and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms Below are Net 30 days. To be considered for an open accountthe four major contract variation, all new customers contract levels meet code compliance. • Bronze • Gold • Platinum • Platinum Premier * 90 Describe, in detail, your approach to providing both maintenance and repair for your units in service. TK Elevator approach to providing both maintains and repair to system under service is both proactive and predictive maintenance. Years of identifying failure rates for individual components gives us the ability to adjust reoccurring maintenance of those component or to replace the components before failure. Unfortunately, in some cases a repair will need to be required made where a unit is not operating, Because of our information data base we are well stocked with those components / parts locally and nationally to complete have the unit operational as soon as possible. 91 How does your elevator dispatch system adapt to different trafic patterns and peak usage time to ensure optimal performance and user satisfaction? We have a New Customer Application 24/7 dedicated dispatch team . Describe in detail your performance standards or guarantees, including conditions and provide tax exemption certification requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree response in addition to responding to the terms questions below. 92 Describe any performance standards or guarantees that apply to your services Please see the attached Sourcewell contract template in regard to the performance standards that are contractually obligated. The MCP that the template is using is an extensive checklist to maintain industry performance standards within industry standards * 93 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Internally we conduct quality audits on sites as well as accountability regarding routing and conditions set forth missed visits for units under the MCP. operation managers are graded on their performance in providing the Purchase Ordercontracted services for each unit under their umbrella. All quotes submitted by Strategic to Additional quarterly Business reviews are commonly conducted for Sourcewell customers will be on a standard Quotation Form and will with KPIOs reviewed to determine any areas of concern. * Only those Proposer Exceptions to Terms, Conditions, or Specifications that have this statement regarding been accepted by Sourcewell have been incorporated into the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *contract text.

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and laborYes. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes No. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage There are no restrictions. Verizon Connect provides a web-enabled, cloud- based solution which can be accessed via any supported web browser or mobile device (via mobile app). With presence in the United States15 countries globally, Verizon Connect has no limitations to providing support in those areas that we provide services. Additionally, Verizon Connect utilizes a network of subcontractors to provide professional installation (if required by customer) of telematics devices. Assignment of subcontractors are managed based on location to customer and timeline based on customer's requirements. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Verizon Connect has a robust portfolio of OEM agreements, connecting more vehicles and equipment over-the-air without ever touching the vehicle. OEM partnerships mean vehicles are ready to use from day one with factory warranty coverage and allow for online activation without any work we preform. The need to take the vehicle or equipment is covered by the original equipment manufacturerout of use for installation. * 51 47 What are your proposed exchange and return programs and policies? Special order items are Hardware devices do not returnable and require maintenance. Technical issues with hardware devices have initial troubleshooting done by contacting our Customer Support team. A support representative will not be exchanged. If work to correct the issue or issue a manufacture will take back an item they consider returnableReturn Merchandise Authorization (RMA), so the return must have an RMA and hardware may be returned within 90 days in the original cartonto Verizon Connect for additional troubleshooting or process a warranty replacement. All freight, restocking, damage plus a service fee Replacement devices will be deducted form the credit for equipmentreceived within seven (7) days. * 52 48 Describe any service contract options for the items included in your proposal. We offer preventative There are no service contracts related to the proposed services. The proposed services are provided as cloud-based, web enabled services. All maintenance contracts is managed behind the scenes without interruption to the end- user's utilization of services. Hardware devices do not require maintenance. Technical issues with hardware devices have initial troubleshooting done by contacting our Customer Support team. A support representative will work to correct the issue or issue a Return Merchandise Authorization (RMA), so the hardware may be returned to Verizon Connect for refrigeration equipment additional troubleshooting or process a warranty replacement. Replacement devices will be received within seven (7) days. For some hardware options, there is no warranty needed as the hardware and replacements are included in Texasthe monthly cost. DFW, Houston, Beaumont and AustinOther hardware options provide hardware warranty for one (1) year with options for extended warranties. * 53 Describe 49 What are your payment terms and accepted payment methods. Standard payment terms (e.g., net 10, net 30)? Verizon Connects Payment Terms are Net 30 days30. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 50 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and Customers purchase telematics hardware units to be installed within the customer's vehicle (hardware can provide Sourcewell customers with information regarding this option be leased upon request. Lease pricing can be provided based on number of units). Thereafter, a monthly subscription fee is paid to access GPS tracking and Diagnostics data. * 55 Describe any standard transaction documents that you propose 51 Briefly describe your proposed order process. Include enough detail to use support your ability to report quarterly sales to Sourcewell as described in connection with the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Customer's providing an awarded contract (order formselectronic signature as part of completing a Verizon Connect electronic Order Form or submitting or signing an Order Form for products and services offered pursuant to the Sourcewell Contract indicates Customer's acceptance of the terms of the Sourcewell Contract, including Verizon Connect's additional terms and conditions. If a Customer does not agree to the Sourcewell Contract, including Verizon Connect's additional terms and conditions, service level agreementsthe Customer may not order such products or services. If there is a conflict between the terms of a Customer's Accepted Order Form and its Agreement, etc.the terms of the Agreement (without reference to its Accepted Order Form) shall prevail. Customers may not modify, rescind or cancel an Accepted Order Form, in whole or in part, without Verizon Connect's written consent; any such action by Customer shall be considered null and void and have no effect on the Accepted Order Form. The transmission to the Customer of an Order Form does not constitute an offer. All orders are subject to acceptance by Verizon Connect, evidenced either (a) in writing via email, or (b) by shipping the Devices or provisioning the Verizon Connect Service. Under our current Sourcewell contract, all Verizon Connect sales are captured under the Sourcewell contract number to make reporting seamless. Our Finance department is able to easily determine any and all sales made under the contract for all three platforms. * 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Verizon Connect does currently support Procurement Card payment. There are no additional fees imposed by Verizon Connect for use a P-card. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptancePricing for Verizon Connect telematics services (includes Verizon Connect NWF Inc., Strategic will agree Verizon Connect Telo Inc., and Verizon Connect Fleet USA LLC) includes the following: - A one-time fee to the terms purchase telematics hardware unit (units can be leased if required) - A monthly subscription fee to access GPS and conditions set forth in the Purchase Order. All quotes submitted by Strategic diagnostics data - A one-time fee for professional installation (customer can opt to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. manage installation internally) *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. Yes * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. No * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. * 51 47 What are your proposed exchange and return programs and policies? Special order items are not returnable Not Applicable. Designs must be approved by the client before moving forward with construction. Construction aspects of the project fall under the company warranty and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmenthigh-quality standards. * 52 48 Describe any service contract options for the items included in your proposal. We also offer preventative maintenance contracts for refrigeration equipment in Texasgrand opening event services, which include; professional skate demos, giveaways, social media outreach. DFW, Houston, Beaumont As well as fundraising and Austingrant writing assistance. * 53 Describe 49 What are your payment terms and accepted payment methods(e.g., net 10, net 30)? We will bill on a percentage of completion basis unless the client request otherwise. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 50 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? Xxxxxxx has discussed financing options with National Cooperative Leasing (NCL) to offer Sourcewell members finance solutions. NCL is a current Sourcewell member as well as a leading name in municipal financing solutions. If Artisan is awarded the Sourcewell contract, NCL traditional leasing and financing programs can be offered along with custom-designed options. NCL nor Artisan have any ownership or control between them. * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. After the client and Artisan have agreed upon scope and terms, a purchase order will be created. This purchase ordered will have the Sourcewell contract number listed, this will be logged into our accounting system. Allowing us to pull reports in real-time, in regards to projects with a sourcewell contract. Projects may require an awarded contract (order formsadditional agreement between Artisan and the client to address project-specific items such as prevailing wage, terms and conditions, service level agreementsbonding requirements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Not only will require a valid Purchase Order from Sourcewell customers. Upon acceptancewe easily be able to report sales quarterly, Strategic will agree but also are able to the terms and conditions set forth in the Purchase Order. All quotes submitted generate sales reports at any given time if requested by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governsourcewell. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? All Equipment Provided by CME Corp is provided with the Manufacturer's Warranty. These Warranties are those supplied by provided as part of the equipment manufacturers. Generally cover parts and laborquoting process as needed. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack Details of maintenanceManufacturer's warranties are available on request and differ per specific manufacturer. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Varies by Manufacturer. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesCME Does Not Service The Canadian Market. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Varies by original manufacturer. CME provides approved warranty any work we preformservice for several of our manufacturers. The equipment is covered by the original equipment manufacturerOther Manufacturers provide their own service. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable Varies by product and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentmanufacturer. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and AustinAvailable ad locally negotiated. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open accountWire Transfer, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Bank Checks, Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card Cards * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic CME has developed business relationships with several reputable third-financing/leasing options available through 3rd party leasing companies and can provide Sourcewell customers with information regarding this option upon requestpartners. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Please see attached, CME's current credit application. This document is used when an entity places it's first purchase order. Processing time is approximately 24-48 hours maximum. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes. CME will require a valid Purchase Order from Sourcewell customersaccept P-cards. Upon acceptance, Strategic will agree to the terms and conditions set forth * Provide detailed pricing information in the Purchase Orderquestions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. As detailed in subsequent questions below, for items on our web site/ catalog, CME is offering a price not to exceed 5% off the list price. Dock to Dock Freight/shipping to CONUS locations is free for all sales above $99. All quotes submitted by Strategic to Sourcewell customers sales below $99 will incur a freight/shipping charge based on current costs and will be quoted by a CME sales / customer service representative. A price list for all current web items will be provided as an attachment in this solicitation response. All services including biomedical and installation of any kind will be locally negotiated based on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governindividual project parameters. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Pasco acts as a pass-through for the equipment manufacturers. Generally cover parts manufacturers warranty, and labordoes not add or subtract from their coverage or terms. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Pasco acts as a pass-through for the manufacturers warranty, and does not cover abuse add or lack of maintenancesubtract from their coverage or terms. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Pasco acts as a pass-through for the manufacturers warranty, and does not add or subtract from their coverage or terms. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have Pasco acts as a pass-through for the manufacturers warranty, and does not add or subtract from their coverage in the United Statesor terms. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by Pasco acts as a pass-through for the original equipment manufacturermanufacturers warranty, and does not add or subtract from their coverage or terms. * 51 What are your proposed exchange and return programs and policies? Special Pasco coordinates with the purchasing entity and manufacturer in order items are not returnable to execute exchanges and will not be exchanged. If returns, acting as a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit pass-through for equipmentany cost incursion. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. N/A * 53 Describe your payment terms and accepted payment methods. Standard payment Pasco's standard terms are Net 30 days30, with payment via Cash, Check, or ACH. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Xxxxx works with several reputable third-third party leasing and financing companies and can provide Sourcewell customers with information regarding this option upon requestat the request of the purchasing entity. Pasco does not direcly finance or lease equipment. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Pasco has a valid Purchase Order from new customer setup form, attached in submission documents. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? Pasco accepts P-card procurement and payments, but the discount pricing offered on the submitted contract is cash discounted. Upon acceptancePasco assesses a convenience fee of approximately 4% on card transactions, Strategic will agree to the terms and conditions set forth reflective of prevailing processing fees. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Pasco is providing a discount from list pricing model. Manufacturers are enumerated in the proposal on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which per- manufacturer basis. Individual items are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governnot expressed unless noted. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. yes * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. n/a * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. n/a * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by passed on from the original equipment manufacturer. OEM * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable net 30 days for exchanges and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. returns * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment 3 and 5 year agreements * Describe in Texasdetail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. DFWYou may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services 3GPP certified Standard, HoustonSAS standard, Beaumont FCC standard * 54 Describe any service standards or Assurance: guarantees that apply to your services ISO Standards (policies, metrics, KPIs, etc.) Construction & Installation Quality Standards Safety Standards under Quality and Austin. Safety Department Control: MOPs ensuring Quality Engineering Quality Check Points * 53 Quality Score and Grading of Projects & Crews Certifications: ISO 27001: 2013 ISO 14001: 2015 ISO 45001: 2018 ISO 9001: 2015 55 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card days * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies National, Federal and can provide Sourcewell customers with information regarding this option upon requestLocal Grants. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Master Service Agreements, Statement of Work, Terms and Conditions * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? No. Upon acceptance, Strategic will agree to the terms and conditions set forth ACH wire transfer. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be on consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceyour response. The customer's Purchase Order terms and conditions shall govern. See uploaded pricing document *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Our warranty cover all parts, products, paint, and freight costs for manufacturers defects across all divisions. Labor would be covered at the equipment manufacturersdealer's expense per the language in the contract between the dealer and your member for the VersaCourt and Swisstrax divisions if sold through the dealer. Generally cover parts and laborIf it was a DIY or material only sale, labor is not covered. VersaCourt is the only manufacturer to offer a limited lifetime warranty on our outdoor athletic surfaces. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack Yes they do based on the specifications of maintenancethe product lines and are explained on the front end of the sales cycle. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes If sold through a dealer, this language is typically included in the agreement and covered by the dealer. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No there are not geographic restrictions if installed by a dealer or our in the United Stateshouse installation teams. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty The Recreational Group would file a claim with the manufacturer for items not made in house and act as a middle man to correct any work we preform. The equipment is covered by the original equipment manufacturerissues. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable VersaCourt and will not be exchangedSwisstrax offers a 30 day money back guarantee if the customer is unsatisfied with the product within 30 days of delivery. If a manufacture will take The only expense owed is shipping the product back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentto our facility. * 52 Describe any service contract options for the items included in your proposal. We Currently The Recreational Group does not offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinstandard service contracts. * 53 Describe your payment terms and accepted payment methods. Standard payment terms for all divisions are 50% to get product into production and 50% prior to shipping. Net 30 or Net 60 terms are Net 30 daysoffered contingent on a credit application. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies We offer financing through Affirm and can provide Sourcewell customers with information regarding Lightstream to residential customers. If awarded the contract we would apply to become a vendor of National Cooperative Leasing to offer this option upon requestto your members. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require There are estimates, sales orders, customer approval drawings, CAD drawings, court pictures, shipping information, installation documents, and agreements. All documents would be labeled to identify a valid Purchase Order from Sourcewell customerssale so we can track sales and pay the agreed upon administrative fee quarterly. Upon acceptance* 56 Do you accept the P-card procurement and payment process? If so, Strategic will agree is there any additional cost to Sourcewell participating entities for using this process? Yes, we accept the terms P-card procurement and conditions set forth payment processing option. There is no additional cost to utilize this payment option. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our Sourcewell customers price list will offer a ceiling based best value price level that includes shipping and installation services and will be on a standard Quotation Form line item discount. Current price lists do not include shipping and will have this statement regarding installation but only the Terms of Sale: "This Quote shall be subject product itself. These pricing levels are not offered to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governany other organization. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Yes for new manufactured commercial modular buildings. There are those supplied by the equipment manufacturers. Generally cover parts instances where we would sell a used building as-is and laborwith no warranty. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Customer neglect would adversely affect warranty coverage. An example would be that if a customer has been given written notice that they need to change the disposable air filters on HVAC units and a BOXX service technician can see that the filters have never been change and this is why the unit is malfunctioning, this would then be a billable service call and not cover abuse or lack covered under the manufacturer warranty of maintenancethe HVAC equipment. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNo. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturerYes. * 51 What are your proposed exchange and return programs and policies? Special order items Well, considering the majority of our products are not returnable new manufactured code compliant commercial modular buildings that are delivered and will not be exchanged. If require an extensive scope of work to install, there isn't really a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentreturn/exchange program. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in TexasBOXX Modular offers, on a case-by-case basis, a service program at additional cost. DFWItems within the program would include changing HVAC filters, Houstonservicing HVAC coils/condensers, Beaumont and Austinproper function of doors/hardware, roof maintenance, etc. Custodial functions are always on the customer. * 53 Describe your payment terms and accepted payment methods. Standard payment Payment terms are Net 30 daysdetermined on an individual project basis and dictated by our treasury department after a complete credit review on the customer and prior to entering the contract stage. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicablePayment methods accepted are Check or ACH Bank Transfer. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed BOXX Modular offers building financing and will provide your members with affordable options to meet their budget requirements, including: • Operating leases offering flexible terms • Purchase • Lease-to-own At the very core of our business relationships with several reputable third-party strategy, BOXX Modular is a Leasing Company. BOXX offers an Operating Lease (building rental) option to every customer even if they only request an outright purchase price for the project. Specific terms and rates for leasing companies our buildings is determined by the type of building, length of desired operating lease and can provide Sourcewell customers with information regarding this option upon requestcredit worthiness. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic There are two sets of documents. One set for Sale transactions and one set for Lease transactions. I have uploaded these blank documents for your review. In either case, there will require be a valid Purchase Order from detailed proposal included to outline project scope of work, approved credit terms, delineation of responsibilities, building specifications, technical clarifications, anticipated project schedule, etc. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers. Upon acceptance, Strategic will agree participating entities for using this process? BOXX Modular does not accept the P-card as a form of payment due to the terms and conditions set forth fees associated with transactions. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. See uploaded pricing list and associated floor plan layouts & specifications for both Classroom and Office product lines. Our standardized unit pricing is achieved by Strategic to offering Sourcewell customers will be members a 10% across the board discount on a standard Quotation Form all our products and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governservices. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Most products have a warranty of one year, unless otherwise indicated in the equipment manufacturerscatalog. Generally cover Some products have far longer warranties, up to 10 years, as shown in individual product descriptions. Our own brand name – FlagHouse – products have a 2 year warranty with a 110% guarantee whereby the customer will receive a refund of 110% of the item price should it fail within the warranty period. Warranty covers products and parts and laborbut not labor on all items. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceIn general, no restrictions apply, except customers must adhere to any relevant usage information in product manuals. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes In general, no, but if a product is defective, the customer would not be responsible for costs of warranty repair services. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have No, but the restrictions apply to warranty coverage in the United StatesLine Item 43. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We The responsibility for warranty any work we preform. The equipment is covered by services are typically passed on to the original equipment manufacturer. * 51 48 What are your proposed exchange and return programs and policies? Special order FlagHouse promises you will be satisfied, or we will refund 100% of your purchase for up to one full year. Our promise extends even further when you buy any FlagHouse-branded products – guaranteed for two years.If the product is returned as a result of an error on FlagHouse part, we will assume all freight costs and arrange pickup for the package being returned. If the customer does not want the item that they ordered, the customer is responsible for the cost of freight back to FlagHouse and for ensuring that the item is repackaged in a suitable container or packaging for shipping, so as not to incur any damage. On receipt, all return items are inspected and processed. Should there be any ambiguity regarding the product status, our Returns Processing staff will liaise with the customer with a view to reaching a mutually agreeable conclusion. After inspection, customer accounts are credited with the cost of the returned item (less applicable shipping charges as described above, if goods have been returned on our account). The payer may request a credit to stay on the account for future use or a refund check for the amount of the credit. After 30 days, or if the product is not returnable and will in a saleable condition, we reserve the right to charge up to a 20% restocking fee. * If the customer does not be exchanged. If a manufacture will take back an want the item that they consider returnableordered, the return must have an RMA customer is responsible for the cost of freight back to FlagHouse and be returned within 90 days for ensuring that the item is repackaged in the original cartona suitable container or packaging for shipping, so as not to incur any damage. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment None unless specifically noted in Texas. DFW, Houston, Beaumont and Austinour product description or price list. * 53 Describe 50 What are your payment terms (e.g., net 10, net 30)? Flaghouse offers multiple payment options. Public schools, government agencies, and accepted payment methodsother credit-worthy institutions qualify for open accounts when using an authorized purchase order. Standard payment terms Invoices are payable Net 30 daysDays. To be considered for an open accountWe also accept payment by check or money order made payable to Flaghouse, all new customers will be required to complete a New Customer Application and Mastercad , Visa, American Express, Discover, Smartpay, or Flaghouse Gift Certificate. * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? Flaghouse does not have a leasing program at this time, but will review every situation to provide options and solutions. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. We continually track our performance using the reports listed below against historical data. Should we see an under-performing area of the business, or an issue that inhibits the smooth-running of our business, a remedial action plan is put together to address the problem. We strive to maintain a high standard of performance and therefore track well against our corporate metrics. The reports include: Order Cycle Report – shows length of time orders take from order entry to shipment in each department of the company (order entry/finance/warehouse etc.) Shipping Report – shows accuracy of orders being picked and shipped and highlights any potential problem areas Back-Order Report – shows all orders with back-ordered inventory items and expected delivery dates. Open Dropship Report – shows all outstanding dropship orders and anticipated shipping dates. Vendors are called weekly to review. Returns Analysis – shows reason codes for all returned items triggering quality reviews when same item is returned often, consistent shipping damage, failure before warranty period etc. Quality Assurance Report – investigates and reports on any product for which issues have arisen. Product Complaint Report – an internal report triggered by customer service regarding any potential product issues. Large order review – all orders over $5,000 receive a large order review to ensure that the order is handled with most efficient inventory management and shipping. FlagHouse uses various methods to gauge customer satisfaction, including customer surveys. We will not utilize dealers for a Sourcewell contract. We will utilize a Source Code to capture all orders placed by Sourcewell members under an awarded contract contract, and report quarterly sales to Sourcewell * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Flaghouse is pleased to offer P-card procurement and payment without additional cost to Sourcewell members. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your pricing model (order formse.g., terms and conditions, service level agreements, etc.line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic Flaghouse will provide a Catalog and product Group Percentage Discount. Please see our price list with Sourcewell Pricing in the document upload section. * 55 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. For Sourcewell Members in the U.S.: Catalog and Product Group percentage discounts 15% off the current, published list prices of all FlagHouse PE & Rec Catalog products, except: 10% off on the following product groups: Basketball goals, backboards and systems Baseball backstops Volleyball, Game and Tetherball standards and systems Soccer, Field Hockey, Lacrosse goals Tennis standards Archery targets Gymnastics apparatus and shapes Gym mats Billiard, Table Tennis, and Game Tables Weightlifting weights and machines Heart rate monitors, pedometers No discount on the following product groups: CATCH® Program materials Playground and Park structures, benches, tables, surfacing For Sourcewell Members in Canada: Catalog and Product Group percentage discounts 10% off the current, published list prices of all FlagHouse PE & Rec Catalog products, except: No discount on the following product groups: CATCH® Program materials Playground and Park structures, benches, tables, surfacing. * 56 Describe any quantity or volume discounts or rebate programs that you offer. For U.S. Sourcewell Members, we will offer a 2% discount on orders for merchandise totaling $5000 and above. For Canadian members we will offer a 2% discount on orders for merchandise totaling $6500 and above, which factors in the difference in exchange rate. * 57 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. FlagHouse has the ability to special order items for our customers, and we do so in the normal course of business. We will research a customer's request and quote the item for their approval, with a reasonable mark-up above our cost. * 58 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre-delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There may be installation fees on larger products and services. We will always inform the Sourcewell members in advance and provide the actual cost for this particular service. * 59 If freight, delivery, or shipping is an additional cost to the Sourcewell Member, describe in detail the complete freight, shipping, and delivery program. FlagHouse normal shipping option is ground service parcel delivery of the order to the customer's specified shipping address. For delivery within the 48 contiguous states, we add 16% of the merchandise price, or $10 minimum. We add an additional $50 for orders with one or more items that ship by Truck . For delivery outside the 48 states, we will gladly provide you with a quote. Please advise if you require inside or residential delivery, or if your facility does not have a valid Purchase Order from loading dock and you require lift-gate service to receive your shipment. We will provide you with a quote for these services. International customers are responsible for any local taxes, duties and import fees. •If you have any questions, call us! Rush Service Need it fast? Call Customer Service to request our Rush Service. We will process your order placed before noon, Eastern Time, and ship any in- stock items via Overnight or 2-Day Air service for a nominal fee (certain conditions may apply). * We offer the options of using the customer's own shipping account, shipping by air, urgent delivery and Canada Post where the shipping address is a Post Office box for Sourcewell Canadian customers. Upon acceptanceIn addition, Strategic will agree we offer options such as two-man delivery, inside delivery and tail-gate service should such services be required. Note that large orders may also be consolidated on request, or shipped as each section of an order becomes available to ship. Our warehouse is divided into zones and orders are packaged ready for shipment according to the terms warehouse zone of the content. As such, an order may be delivered with one or several items in one carton, and conditions set forth one or several cartons in the Purchase Orderone order. All quotes submitted by Strategic In all cases, we endeavour to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The meet our customer's Purchase Order unusual urgent needs, deadlines, preferred shipping methods, use of own carriers and specific delivery requirements at all times. In the past this has resulted in some unusual deliveries by canoe and RCMP plane service 60 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Customers in Alaska, Hawaii and conditions shall governInternational customers are responsible for any local taxes, duties and import fees. If you have any questions, call us! We will submit a quote from our logistics department. * 61 Describe any unique distribution and/or delivery methods or options offered in your proposal. White Glove service where available *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Yes, all products, labor and equipment are those supplied by the equipment manufacturers. Generally cover parts and laborcovered with pre-approval. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceThere are limit restrictions, dependent on the product type and component failure. Please see attached Terms & Conditions which includes the warranty terms by product. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Travel mileage is covered on warranty repairs for the Industrial Products. Tree Care products are towable units and need to be serviced at the local dealership. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in There is no region of the United StatesStates that Morbark cannot provide service. Our extensive dealer network will be handling repairs, but if there is an area not represented by a dealer, a certified Morbark service technician will be able to service those customers. Dealer service technicians are factory trained and certified by Morbark. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Purchased component warranties will follow the manufacturer's warranty any work we preformguidelines. The equipment is covered by Morbark will support the original equipment manufacturerclaim filing to the purchase component supplier. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, New replacement component coverage is determined by the return must have an RMA and be returned within 90 days in failure analysis of the original cartonitem. All freight, restocking, damage plus a service fee will components required to be deducted form the credit for equipmentshipped back to Morbark must be shipped prepaid. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Extended manufacturer or engine warranties may be available for refrigeration equipment in Texasadditional charge, depending on the product. DFW, Houston, Beaumont and AustinThese options are discussed at the time of quoting the products. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To day terms will automatically be applied for all municipalities, and those members not considered for an open account, all new customers a municipality will be required asked to complete submit a New Customer Application and provide tax exemption certification if applicablecredit application to obtain Net 30 day terms. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transferWire, credit card or mailed check are all acceptable payment methods. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Morbark will finance for any Net 30 sales. If leasing is a good option for the member, we will work with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestNCL Government Capital. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic 'Sourcewell Quote' which will require include: Member's contact and address information, Sourcewell contract and Membership ID#, Terms(Net 30), Quote No, Quote Date, Lead Time, Delivery Instructions (freight terms), SKU of the product, model year, model name, standard specs, options- if selected, configured total based on approved Sourcewell pricing, additional line items such as freight, PDI, material surcharge and quote validity. If a valid Purchase Order purchase order is provided by the member, we will review to approve their terms and conditions. If the member does not have the means to provide a purchase order, they will be offered a 'Buying Agreement with Terms & Conditions' attached to the relevant quote, which will need executed and returned in lieu of a purchase order. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? No. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The Sourcewell discount is a % off MSRP, for the base machine and all possible options. In the included price books you will see MSRP $, Sourcewell $ and a SKU for each product. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Morbark Industrial, Rayco Forestry, Xxxxx Xxxxx = 10% Morbark and Rayco Tree Care, Boxer = 13.5% * 59 Describe any quantity or volume discounts or rebate programs that you offer. This would be reviewed on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. All standard products, and options, are included in our submitted price books. Electric powered machines (non-standard) are quoted by request and with same discount for that product line and will be submitted for approval by Sourcewell customersas needed. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Currently we still have a material surcharge in effect on all of our whole goods (equipment). These are individual charges based on model/engine, due to the increase in cost of supplies. The material surcharges are listed as a separate tab "Pricing Details" within the price books, and are quoted as a separate line item. Freight will be estimated at the time of quoting and added as an additional line item. Pre-Delivery Inspection (PDI) or Delivery charges from dealerships will be added as separate line items. Extended warranties or Service Maintenance packages requested by the member, would also be separate line items. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Upon acceptancequoting a Sourcewell member, Strategic the Governmental Sales Rep. will agree acquire a freight quote from our in-house logistics team. This amount will be added to the quote as a separate line item and hold as long as the quote is valid (30days-standard). Once the purchase order is received that freight amount is locked in place as long as no other changes are made to order/delivery. If the equipment is shipping first to a dealership (typical for Morbark and Rayco Tree Care products so PDI can be performed), the dealer may add a 'Delivery' charge, which would be added as a separate line item. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. The process for quoting and conditions set forth charging freight and delivery to members in AK, HI or CAN would be the Purchase Ordersame as our standard process above in #62. All quotes submitted by Strategic The only difference would be if there was a separate charge for ocean freight vs. road freight the member could see both listed. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Xxxxxxx's Industrial Products (recycling) will ship directly to Sourcewell customers the member from the factory, or in cases of the dealer having inventory of the requested model/build would ship from the dealer to member. In these cases, the quoted freight terms will be on a standard Quotation Form FOB-Shipping Point. However, we may approve other terms if requested. Morbark & Rayco Tree Care, Rayco Forestry, Xxxxx Xxxxx, and Boxer - typically will have this statement regarding ship from our dealer's inventory or first to our dealer for all pre-delivery inspection (PDI) to be completed before it arrives to the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencemember. The customerdealer will then delivery to the member, and in this case the quoted freight terms will be FOB-Destination. Morbark and its dealers are flexible in meeting the member's Purchase Order terms and conditions shall governrequests for delivery. There has been some cases where the member has chosen to pick up from the local dealer (freight terms: customer pick up), this may be done to save on delivery charges or for other reasons. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties will cover all products, parts, and labor within the specified warranty period. Optional Protection Plus extended warranties are those supplied by the equipment manufacturersalso available for increased protection and peace of mind. Generally cover parts and labor. (See Attached Warranty Statements) * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Customary to the manufacturing industry, usage limitations such as; length of time or number of months (i.e. 12 or 24 months) and/or the number of hours (i.e. 2000 hours). Protection Plus an optional Manufacturer's Warranty will not cover abuse would also follow the aforementioned number of months/hours methodology. Other limitations or lack of circumstances that would restrict or otherwise create warranty limitations are; abuse, unauthorized alterations; damage; environmental conditions, inadequate maintenance, adjustments, normal wear/tear, consumable items, unauthorized repairs, rentals/loaner units, diagnostic time, freight charges, project/job loss, and clean up time. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Travel time for technicians will not be covered to perform warranty repair. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in Bobcat Company has over 1,400+ independently owned and authorized dealers throughout North America. There are multiple dealers or enterprise locations within each state/province that will stand ready to perform service and warranty work to best serve the United Statesgovernment customers. Any remote locations that provide a challenging warranty or service situation, Bobcat Company will work with the nearest dealer enterprise to customize solutions that will meet and/or exceed the customers' expectations * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty Warranty service for any work we preform. The equipment is covered items made by other manufacturers or not manufactured by Bobcat Company will be passed on to the original equipment manufacturer. Note: all products currently offered in response to this RFP will be covered by the warranty of Bobcat Company. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable Exchange and returns rarely occur, however in the event that the situation(s) should arise, Bobcat Company will work with the customer on a case-by- case basis. It is Bobcat Company's intent to create a world class customer experience and will not be exchanged. If a manufacture will take back an item they consider returnable, work diligently with the return must have an RMA customer(s) and be returned within 90 days dealer(s) to quickly provide resolution and minimize any disruption in the original cartoncustomer(s) operations. All freightBobcat Company is a build to order manufacturer and In the event that a unit is shipped and delivered to an ordering entity and it is discovered that the unit does not meet the customer's intent and the unit was quoted and ordered per the ordering entity requested specification or request for quote and a formal purchase order or signed quote was initiated, restockingbuilt and shipped, damage plus Bobcat Company may request up to a service 30% restocking fee will be deducted form to cover the credit for equipmentadditional transportation and costs associated with moving/reselling the unit ordered by the government customer/entity. * 52 Describe any service contract options for the items included in your proposal. We offer Customized service plans/contracts are available and will be only offered by the Bobcat® independently owned and authorized dealers. Customized service plans/contracts may include (*not an all-inclusive list) preventative maintenance plans, service interval plans, high utilization plans, or plans designed to meet unique customer needs. If so, chosen by the customer, service plans/contracts for refrigeration equipment through the Bobcat® authorized locations can be quoted and ordered in Texas. DFW, Houston, Beaumont and Austin. conjunction with contract items * 53 Describe your payment terms and accepted payment methods. Standard Net 30. No prompt payment terms discounts are Net 30 dayscurrently offered. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted Acceptable payment methods include are check, ACH, wire transferEFT, and credit card card. In the event of delinquent customer payments, Bobcat Company reserves the right to charge the customer interest on the delinquent invoices up to but not to exceed 10%. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable Bobcat Company does provide competitive leasing, tax free municipal leasing and other financing options for various terms, which are available through the corporate headquarters, authorized dealer locations, or other third-party leasing companies financing organizations such as; Xxxxx Fargo, PNC, Synchrony, and can provide Sourcewell customers with information regarding this option upon requestNCL Government Capital. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Our standard transaction documents include quote templates with itemized costs to include the equipment, factory installed options, attachments, dealer installed parts, freight, Dealer PDI, Dealer Assembly charges, and any other associated costs with the transaction. Quote date, time, quote number, Agency Name, Point of Contact information, delivering dealer, and ordering instructions will require be displayed at the top of the quote. Sourcewell Contract numbers will be clearly displayed within the footer of the quote. (see US and Canada Samples) Invoices will reflect the itemized quote making it easy for the customer to cross reference. (see attached sample invoice) * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Bobcat Company and its dealers will accept government purchase cards to satisfy payment requirements. Although it is not common practice currently, Bobcat Company and its dealers reserve the right to charge the applicable credit card fee that is appropriate and coincides with the amount of purchase. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The Bobcat Company pricing model will be ceiling based beginning with a specified percentage discount off manufacturers suggested list price by product or product category. (See Bobcat Company Price Pages attached) (Canadian pricing can be calculated by adding the current exchange rate and any applicable tax). * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Ceiling based discounts will begin at 16% off manufacturers suggested list price and may range up to 34% off manufacturers suggested list price depending on product model or product line and is dependent on corporate dealer programs, overstocked inventory, manufacturing capability, market share, and competitive benchmarking. Throughout the term of the contract, Bobcat Company may offer additional discount incentives pertinent to manufacturing pressure, discount programs, overstocked inventory, and market share opportunities. (See attached Bobcat Company Price Pages). * 59 Describe any quantity or volume discounts or rebate programs that you offer. Quantity or volume discounts are available. Ex. Purchase Order from order transactions that contain multiple units of a product category or product model with factory installed options and attachments of quantities of 5 or more may receive a more favorable discount consideration beginning with 1% additional discount and/or freight cost reductions if available through corporate programs. Throughout the term of the contract, Bobcat Company may offer additional discount incentives pertinent to manufacturing pressures, discount programs, and market share opportunities * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Bobcat Company will allow for “sourced” goods/products or related services or “open market” items or “nonstandard options” to be itemized and offered on Sourcewell customersmember quotes and orders. Upon acceptanceSuch items may be offered at the dealer price plus 24%. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, Strategic will agree list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the terms Proposer. Additional total cost of acquisition may include items such as manufacturer freight and conditions destination charges, applicable state and local sales tax, dealer assembly/installation charges, set forth up, pre- delivery inspections, document fees, finance fees, insurance costs, environmental disposal costs, material surcharges, fuel surcharges, fuel tank fill, transfer costs, freight forwarding costs, air freight costs, dealer final destination charges, training, service plans/contracts, warranty escrow, extended warranty or Protection Plus. Pre-delivery Inspection and Installation Costs are associated with the local independently owned and authorized Bobcat® dealership shop and labor rates. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the Purchase Ordercomplete freight, shipping, and delivery program. All quotes submitted Freight costs and/or destination charges (varies by Strategic product type, size and weight) from the factory to Sourcewell customers customer delivery address will be itemized on the quote and paid by the customer, unless otherwise agreed. Depending upon product mix being delivered and end customer delivery address, there may be a standard Quotation Form combination of freight, destination charges, fuel surcharges, and dealer delivery charges. Units will have be shipped from the factory to the nearest assigned dealer for pre- delivery inspection and parts/accessory installation unless unforeseen circumstances warrant a change to this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceprocedure. The dealer will be responsible for making contact with the end customer to arrange final delivery within the appropriate delivery times determined by the customer's Purchase Order . * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. In situations where delivery is to be made to Alaska, Hawaii, remote parts of Canada, or any offshore delivery the customer will be responsible for the additional freight, air freight, sling load, barge, fairy, 3rd party freight forwarding charges, and conditions shall governany required insurance needed while in transit. Additional charges will be reviewed by the customer prior to order, and it is customary for Bobcat Company to work with the customer throughout the sales/delivery process meeting the desired delivery method specified by the customer. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Other than the aforementioned methods of delivery, if a unique delivery situation were to arise Bobcat Company will work closely with the customer to provide the most efficient and cost-effective methods. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Warranty covers products and parts. Detailed warranty information specific to each product offered can be found in the equipment manufacturers. Generally cover parts and laborattached documents. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo, warranty coverage is based on actual usage in a commercial setting. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty coverage does not include any travel time or travel related expenses. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesAll geographic regions are covered. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is Warranty coverage/service for items made by other manufacturers will be covered by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order Returns are only accepted once authorization has been granted. Not all items are not returnable and will not be exchangedreturnable. If Returns are subject to a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus restocking fee if applicable on a service fee will be deducted form the credit for equipmentspecial order. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Service contracts are available on Graco equipment. Entities that purchase Graco equipment have the option to add a service contract to their purchase. The contract period of one year has variable pricing based on equipment type and provides basic wearable parts and service items as well as winterizing and start up services. The contract also provides 10% off additional parts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinthe duration of the contract. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open accountDays (upon approval), all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Cash, Check, Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) Card, ACH or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card Wire Transfer * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic Customers are encouraged to utilize their own preferred source of financing. Sherwin Industries has developed business relationships a relationship with several reputable third-party leasing companies Western Equipment Finance and can provide Sourcewell refers customers to them if they do not already have something in place with information regarding this option upon requestanother lender. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic The standard transaction documents that Sherwin Industries will require a valid Purchase Order from use in connection with an awarded contract are: Customer Quote, Sourcewell customersWorksheet, Customer Sales Order, Customer Invoice. Upon acceptanceSee attached. * 56 Do you accept the P-card procurement and payment process? If so, Strategic will agree is there any additional cost to the terms Sourcewell participating entities for using this process? Sherwin Industries accepts P-Card and conditions set forth payment process at no additional cost. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sherwin Industries will be on offer line item and product line discount as a standard Quotation Form and will have this statement regarding part of the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which contract. Attached are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governthe related discounts as noted. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes. Generally Our warranty does cover all products, including parts and laborlabor per warranty labor flat rate schedule. Our current warranty document is atttached. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes No * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in Our dealers are required to provide service to any machine they sell. This would apply to any Sourcewell Entity purchases if awarded the United Statescontract. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The No, third party warranties for all third party equipment is covered will be handled by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are We do not returnable and will not be exchangedcurrently have a strict policy covering this topic. If In the event of a manufacture will take back an item they consider returnablemachine return, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus we would review on a service fee will be deducted form the credit for equipmentcase-by-case basis. * 52 Describe any service contract options for the items included in your proposal. We do not offer preventative maintenance service contracts for refrigeration equipment in Texasoutside of our standard warranty terms. DFW, Houston, Beaumont and AustinHowever some of our Dealers do offer aftermarket options. * 53 Describe your payment terms and accepted payment methods. Standard payment terms Our standard Terms are Net 30 dayswith our Dealer Network. To be considered Each Dealer would have their specific terms identified for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicablethe Sourcewell Entity. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business Yes, we have relationships with several reputable third-party leasing companies lenders that offer these services. Our dealers are well informed on the options and can provide Sourcewell customers with information regarding this option upon requeststand ready to assist. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic The order process between Giant and the Dealer network is already established and setup. The Dealers will require be responsible for the transaction with the Sourcewell Entity. Most dealers have a valid Purchase Order very flexible and standard set of purchase documents. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Not currently at this time. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Pricing for all machines is based off our MSRP listing attached. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. We will offer an additional 7% Discount off standard MSRP for Sourcewell customersmembers. Upon acceptance* 59 Describe any quantity or volume discounts or rebate programs that you offer. For individual orders of 3 machines or more we will offer an additional quantity discount. This discount will be determined on a case by case basis. * 60 Propose a method of facilitating “sourced” products or related services, Strategic which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Giant branded attachments are also offered as part of this RFP and will agree be discounted 30% off our listed MSRP. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the terms and conditions set forth in the Purchase OrderProposer. All quotes submitted by Strategic deliveries are Ex-Works Cedar Falls IA, freight to dealer location or Sourcewell member location not included. Canadian Customs, brokerage, or other related fees are not included. Electric machines will have an on-board charger as standard, super chargers (opportunity chargers) are not included with machine purchase but are available to purchase from Giant Loaders and Sourcewell customers will receive additional 7% discount on charging equipment as well. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Machines are received and PDI is done at North American headquarters in Cedar Falls, Iowa. All freight charges to dealers are additional and dependant on their location. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight to Alaska, Hawaii and Canada is available. These charges are also dependent on the location and means of transport. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Machines can be on a standard Quotation Form and will have this statement regarding the Terms picked up at Giant Loaders USA in Cedar Falls, Iowa in lieu of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceshipping charges. The customer's Purchase Order terms and conditions shall governThere is no additional charge for customer pickup. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover Yes, warranty covers all products, parts and laborlabor for the warranty period. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty Factory engine warranties will not cover abuse or lack of maintenanceinclude hour usage. A unique factor, however, is the HYBRIDTOWER reduces engine usage by as much as 90%, thus increasing the potential engine warranty while still obtaining full unit output capabilities. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. No * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We All except for diesel engine repair and service. However, in those instances, the manufacturer will participate in working through local engine warranty any work we preform. The equipment is covered by the original equipment manufacturerservicing. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedThe proposed lighting solution is design built to the exact specifications required for the individual Sourcewell member purchase. If a manufacture will take back an item they consider returnablethe product meets specification and is performing as designed for the individual sale, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit it is not eligible for equipmentreturn. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinare not proposing a service contract solution as part of this proposal. * 53 Describe your payment terms and accepted payment methods. Standard payment terms Terms of sale are Net net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include We accept check, ACH, wire transfer, credit card or any traditional automated direct payments and deposits such as an automated clearing house transaction. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies Leasing and financing options can provide be added on quotations as an open market or sourced solution as needed by Sourcewell customers with information regarding this option upon requestmembers. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Federal Contracts Corp will require accept any purchase orders from government and education against a valid Purchase Order corresponding quote without the need for additional documentation. Any orders from Sourcewell customersnon- profit and non-public school members would need a completed and approved customer application. Upon acceptance, Strategic will agree to the terms and conditions set forth A copy of this document has been provided in the Purchase Orderdocument upload for this proposal. All quotes submitted by Strategic * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers will participating entities for using this process? Yes, Federal Contracts Corp does accept the P-card procurement process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceyour response. The customer's Purchase Order terms pricing in this proposal is line-item pricing per machine. Additionally, there is line-item pricing for a wide variety of options. Each of these line items and conditions shall governoptions have a suggested list price. The pricing employed is a discount from MSRP. Sourcewell members will receive a 15% discount from the suggest list price. A copy of the pricing in Excel format has been submitted in the document upload section of our response. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Kardex Remstar's warranties cover a full two year all parts and labor and include at no charge preventative maintenance every 6 months at 6, 12, and 18 months. PM's insure the equipment manufacturers. Generally cover parts is 100% operational and laborallows us to do corrective action on the units prior to a mechanical problem occurring. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Nothing other than standard terms. The following are not cover abuse covered under the scope of the warranty: • The replacement of fuses. • The replacement of fluorescent bulbs. • Ancillary equipment supplied by others, or lack damage caused by such equipment. • The replacement of maintenancelost, damaged, or broken keys. • Routine adjustments (e.g., photocells, microswitches, reinitialization of controls, belt/chain tensioning). • Damage or intermittent failure caused by connection to incorrect power supplies. • Damage caused by improper storage of materials within equipment. • Removal of obstructions internal or external to the unit (e.g., conveyors, dropped ceilings, computer floors). • Repairs necessitated by abuse, negligent care, deliberate damage, accident, fire, flood, power supply surges, riots, war, or acts of God. • Consequential damages. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes all parts and labor, including travel time, meals and hotel stays are covered during the two year warranty * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage All territories in the United States, Canada and Mexico have factory trained and certified service teams. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Kardex Remstar will honor our teaming partners warranty any work we preformprogram. The equipment is covered Service will be done by the teaming partner through Kardex Remstar for all products manufactured by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special All products are designed specifically for the end users facility, with limited returns once delivered. For automated equipment, once the order is placed there is no cancellation option. Kardex Remstar works with the end user prior to the placement of the order to validate the area the equipment is being installed and supported. All equipment is designed around the end users requirements and can not typically be resold do to specific heights, widths and depths of existing equipment. Returns for stock or "commercial off the shelf" items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and may be returned within 90 days provided they are in the original carton. All freight, restocking, damage plus packaging with a service restocking fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts 2 Year warranty - Included automatically at no charge. 3 year warranty - First two year included at no additional charge. Add-on for refrigeration equipment in Texasone additional year - $1500.00 4 Year Warranty - First two year included at no additional charge. DFW, Houston, Beaumont and AustinAdd-on for two additional years - $2800.00 5 Year Warranty - First two year included at no additional charge. Add-on for three additional years - $5500.00 * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 1% net 10, net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) AHC or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card Check * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Yes we work directly with several reputable third-party National Leasing Corp and incorporate their Sourcewell contract into all proposals that require leasing companies and can provide Sourcewell customers with information regarding this option upon requestoptions. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Most of Kardex Remstar products are presented through professional proposals which include Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth and warranty documents. All product pricing is done internally. We have included a copy of a past proposal, Sourcewell Terms and Condition and our standard warranty documents, * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes we accept all major credit cards. 2.75% fee per transaction. * Provide detailed pricing information in the Purchase Orderquestions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Kardex Remstar discounts based on product category and volume. Attached in the uploaded documents are all product categories with the applicable product and discount applied against the list price. Discount vary by product category and volume. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. All quotes discounts are from List Prices as shown in our price catalogs. Varying discounts are applicable based on product. Product Type – Automated Equipment: Megamat VCM, Shuttle VLM, Kardex VBM Applicable Discount: 39.25% Discount Product Type – Inventory Software: Power Pick System Inventory Tracking Software Applicable Discount: 10% Discount Product Type – TC Storage Products (Non-Automated): Office Products, L & T Shelving and Drawers, Warehouse Shelving, Logic Shelving, Workbench and Shop Equipment, Technical Workstations, & Metal Lockers & Product Type – FM Locker Products (Non-Automated): Phenolic Lockers Applicable Discount: Order Value $0 - $50,000- 36% Discount Order Value $50,001 and up - 40% Discount Product Type – ASP Storage Products (Non-Automated): Mobile, QUIK-LOK®, Side to Side, Wood-Tek™, Times 2, & Wire Shelving Applicable Discount: Order Value $0 - $50,000- 28% Discount Order Value $50,001 - $100,00 - 32% Discount Order Value $100,001 and up - 34% Discount * 59 Describe any quantity or volume discounts or rebate programs that you offer. Kardex Remstar does not offer any rebates. Pricing models have already accounted for volume discounts. Kardex Remstar does pay a 2% administration fee that is not passed on to the end user. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Many of the products being offered can be easily installed by the customer, but certain product categories require certified installation services which are charged by the Kardex Remstar installer. Installation costs are quoted prior to order and shall be listed on the purchase order as open market items. These costs cannot be defined prior to site survey, as every project has unique specifications related to location, floor preparation, and installation of technical automated equipment. Examples of costs associated with standard installation process may include labor, forklifts and dumpster. Other items may be required and the example by no means is inclusive of all costs. These costs must be included to complete the project. Categories that will required installation are High Density Storage units, all shelving categories and Automated Vertical Storage Products. Other products may require installation at the customer's request. All installation costs will be payable to authorized reseller selling the project and should be included on the purchase order at the time of order. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Freight is FOB Prepay & Add Freight costs are based on the size and volume of the product shipping. Each project is different and shipping costs can not be determined until solutions are defined and ship to location is determined, Kardex Remstar absorbs all costs for our technicians to perform free preventative maintenance inspections every 6 months over the life of our two warranty, Training during the installation is included at no additional fee and is absorbed by Strategic Kardex Remstar. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell customers participating entity, describe in detail the complete freight, shipping, and delivery program. Freight costs are determined at the time of quote and included as an open market costs to the member. On Kardex Remstar Automated equipment freight is shipped by dedicated truck load to prevent any damage to the sensitive electronics and sensitive parts. All cabinets, Mobile and Shelving is shipped less than truck load (LTL) and is costed on weight and volume. All shipping dates are actual customer delivery dates to the ship site. On projects that require assembly or installation our service teams will be on site to unload and stage the equipment. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Kardex Remstar uses a standard Quotation Form third party freight forwarded that is capable of shipping anywhere in the world. Kardex Remstar frequently ships to Canada, Mexico, Alaska, Hawaii and will have this statement regarding the Terms Caribbean. All freight costs are negotiated annually with the forwarder to insure we are offering competitive freight costs and passed on as an open market cost. Freight costs for projects located outside of Sale: "This Quote shall be subject to Trimark's Terms the United States are estimated at the time of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdfproposal. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Kardex Remstar ships by best method which can include truck, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governtrain or plane. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Yes. All parts manufactured by Cives Corporation / Viking-Cives are those supplied covered by the equipment manufacturersa 1 year warranty. Generally cover parts Items that we install such as hydraulic systems are covered by their manufacture warranty and laborprocessed through us. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will No our warranty does not cover abuse have usage restrictions or lack of maintenanceother limitations. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty work is to be performed at our locations whenever possible. In the event that is not possible we will dispatch a technician or make arrangements for the repair to be done locally. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in locations throughout the United StatesStates and Canada to provide warranty repair. In the event we are not able to provide local warranty repair arrangements will be made with a local truck shop to handle the repair. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work Warranty for items we preform. The equipment is covered by the original equipment manufacturerinstall and do not manufacture are handled through us. * 51 What are your proposed exchange and return programs and policies? Special order Unused items that were ordered incorrectly by a customer can be returned with a 15% restocking fee. Items that are not returnable and will correct or do not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and fit can be returned within 90 days in the original carton. All freight, restocking, damage plus without a service fee will be deducted form the credit for equipmentfee. * 52 Describe any service contract options for the items included in your proposal. We offer preventative annual maintenance contracts and tune-up options for refrigeration equipment our snow and ice equipment. These can be purchased in Texas. DFW, Houston, Beaumont 1 year and Austin3 year maintenance packages. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Payment is Net 30 dayswith an account. To When a chassis is supplied it is due upon receipt so that the unit can be considered titled and licensed properly. Credit is extended to all government and educational customers. Purchasing cards are accepted for an open account, all new customers will be required up to complete a New Customer Application and provide tax exemption certification if applicable$3,000.00. All applicants are subject to Strategic's Credit Terms other purchases should be made on an account and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) paid by check or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card . * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies Leasing and can provide financing options are available through many of our partnering chassis dealership's and partnered Sourcewell customers with information regarding this option upon requestcontract holders. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Our standard transaction documents are the initial quote and a valid Purchase Order from Sourcewell customerssales order for after it has been ordered. Upon acceptance, Strategic will agree to Our quotes have the following terms and conditions set forth listed on them. *Quoted price does not include any applicable taxes. *Terms are Due Upon Receipt unless prior credit *Terms for established accounts, NET 30 days *Please note if chassis is furnished, it is as a convenience and terms are Net Due on Receipt of Chassis A sample quote and sales order are attached. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? P-card's are accepted for up to $3,000.00 without any additional fee. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be on consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which your response. Line item discounts are incorporated herein by referenceused. The customer's Purchase Order terms attached product offering document shows MSRP and conditions shall governhas a list price reflecting the discount. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Yes. Please see the equipment manufacturers. Generally cover parts and laborattached Westnet Warranty. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Westnet's warranty is similar to the warranty for other commercially sold electronic equipment. Specifically, the warranty does not include damage that is caused by Customer's or any third person's misuse, negligence, improper installation or testing, or unauthorized attempts to open, repair or modify the Product, or by accident, fire, water, lightening, power cuts or outages, power or telephone line transients, viruses, other hazards, or acts of God, or by any other cause beyond the range of intended use in accordance with the Product's normal usage and Westnet's published instructions. Please see the attached Westnet Warranty will not cover abuse or lack of maintenancefor additional information. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, for customers who purchase an on-site warranty. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? No, Westnet provides technicians to all locations where customers have its products. We have coverage offer and provide on-site warranty and extended maintenance services in the United StatesStates and overseas for United States Marine Corps fire stations. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Yes, Westnet provides its warranty any work we preform. The equipment is covered by for all products its sells, including the original equipment manufacturerfew that it does not manufacture. * 51 47 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If Regardless of the vintage of the customer's previously purchased Westnet manufactured product, Westnet offers an equipment buyback credit towards the purchase of a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in new Westnet product of equal or greater value/performance of the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentproduct. * 52 48 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Ongoing Support is offered to all clients. Westnet works with the client to determine the best type of support package that best suits the needs of that department. Some clients desire 24/4/365 on-site maintenance, some prefer quarterly visits, and other departments purchase technical support only packages. Below is an example of a mixed support package approach. This plan is comprised of on-site support for refrigeration equipment the dispatch center, but technical support only for the stations. All First-In Systems are backed by a one-year warranty and technical support is obtained by calling our toll-free number to report any problems. Generally, most cases are resolved in Texas. DFW, Houston, Beaumont and Austinless than 24 hours. * 53 Describe Please see attached How to Obtain Services document. 49 What are your payment terms and accepted payment methods. Standard (e.g., net 10, net 30)? Westnet payment terms are Net 30 daystypically net 30, but we have extended them to net 45 or 60 on occasion. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 50 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party Westnet offers direct leasing companies for government agencies. The lease is for the equipment only and is not offered for installation and labor related services. The term of the lease can provide Sourcewell customers with information regarding this option upon requestbe up to 60 months and the customer owns the equipment at the end of the lease term. * 55 Describe any standard transaction documents that you propose 51 Briefly describe your proposed order process. Include enough detail to use support your ability to report quarterly sales to Sourcewell as described in connection the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Westnet uses a CRM system to track all quotes/estimates and the contracting pricelist is designated on the initial quote. Once the customer submits a contract or purchase order, the quote is converted to an Order and becomes a Project where it is tracked the Contracts and Project Management Teams. For the last several years, Westnet has held both a cooperative purchasing agreement with an awarded the Houston-Galveston Area Council (HGAC) and a GSA contract and is required to file quarterly sales reports for each. To allow for accurate sales reporting for the various contract vehicles, Westnet's quoting and accounting systems have a separate code/class for each price list (order forms, terms and conditions, service level agreements, etc.contract vehicle). Upload This method of capturing the appropriate price list designation at the beginning of the quoting process provides accurate tracking of the sales data at the earliest stage of a sample project. At the end of each (as applicable) in a reporting period, the document upload section Accounting Department simply runs a sales report based on the code/class of your responsethat cooperative contract and a list of all sales is generated. Strategic This report can be exported to Microsoft Excel, Word, PDF and other programs. Westnet will require a valid Purchase Order from process dealer network orders for Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governparticipating entity purchase orders. *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Warranties are those supplied Altoz will repair or replace, at its option, any covered part which is found by Altoz to be defective in material or workmanship during the equipment manufacturersapplicable warranty term. Generally cover Warranty service will be performed without charge to the purchaser for parts and laborlabor by an Authorized Altoz dealer. Complete Warranty Information is attached. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will No – Our warranty does not cover abuse or lack of maintenanceimpose usage restrictions that adversely affect coverage. Please see attached warranty. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Altoz warranty does not cover travel time or mileage to perform warranty repairs. * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in Altoz mowers should be brought to the United Statesnearest Altoz dealer for warranty repairs needed. Engine, transmission and battery are warranted by their respective manufacturer and should be brought to an authorized distributor for warranty on these items. * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered Engine, transmission and battery are warranted by the original equipment their respective manufacturer. * 51 49 What are your proposed exchange and return programs and policies? Special order items are Altoz does not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit exchange or return program for equipmentmowers. * 52 50 Describe any service contract options for the items included in your proposal. We Altoz does not offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinany service contract options. * 53 51 Describe your payment terms and accepted payment methods. Standard payment ? Payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicableNet 30. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified thereinInvoicing will be issued through our Altoz dealers. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 52 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdFinancing options and lease-party leasing companies purchase for Entities and can provide Sourcewell customers with information regarding this option upon requestMunicipalities are available through Sheffield Financial or Western Equipment Financing and offered by Altoz dealers. * 55 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. The Sourcewell member should contact their local Altoz dealer to receive a quote. To find the nearest Altoz dealer visit us at: xxxxx://xxxxx.xxx/ The Altoz dealer will process orders against the Sourcewell Contract. Altoz Dealers will receive compensation by Altoz for the sales made under the Sourcewell contract once they submit the appropriate paperwork to Altoz and this in turn will be used for reporting purposes for sales made under the Sourcewell Contract. If Sourcewell members need assistance or have questions they should contact Xxxxxx Xxxxx at Altoz. xxxxxx.xxxxx@xxxxx.xxx 000-000-0000 xxx 000 * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Altoz provides a valid Purchase Order from Fleet/Municipality form that is completed by our dealers and submitted to Altoz with the product registration. Altoz would incorporate Sourcewell customersas a part of this form. Upon acceptancePlease see attached. * 55 Do you accept the P-card procurement and payment process? If so, Strategic will agree is there any additional cost to Sourcewell participating entities for using this process? The Sourcewell member should review the payment options with the Altoz dealer prior to the terms and conditions set forth purchase order submission. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Altoz pricing discounts are by line-item: 15% discount off current MSRP on Altoz zero-turn tracked mowers. 20% discount off current MSRP on Altoz zero-turn wheeled mowers. 20% discount off current MSRP on eligible Altoz accessories. See attached Altoz zero-turn mower and accessories pricing showing current MSRP, Sourcewell contract price and the SKU for each item. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Altoz offers a 15% - 20% discount off current MSRP. * 58 Describe any quantity or volume discounts or rebate programs that you offer. An additional 2% discount is available for a single order of 8 mowers shipped to the same location. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Altoz does not offer a nonstandard product option. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted by Strategic with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Additional charges may include, but are not limited to: accessory installation, labor, administrative fees, finance programs, added freight. Please contact Altoz dealer regarding any additional fees not already covered in the price of the product. If Sourcewell customers members need assistance or have questions they should contact Xxxxxx Xxxxx at Altoz. xxxxxx.xxxxx@xxxxx.xxx 000-000-0000 xxx 000. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Altoz standard freight rates to the Altoz dealer are included in the price of the mower. Please contact Altoz dealer regarding any additional freight fees not already covered. Contact the Altoz dealer for delivery fee to the Sourcewell member's requested delivery location. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight and shipping charges related to Alaska and Hawaii will be on a standard Quotation Form the responsibility of the Sourcewell member. Altoz has not expanded into Canada. We are currently in discussions with potential distribution partner for Canada and will plan to enter in 2022. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Altoz is open to unique distribution options to meet Sourcewell member needs. If Sourcewell member's need assistance or have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxquestions they should contact Xxxxxx Xxxxx at Altoz. xxxxxx.xxxxx@xxxxx.xxx 000-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern000-0000 xxx 000. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Warranty covers products and parts. Detailed warranty information specific to each product offered can be found in the equipment manufacturers. Generally cover parts and laborattached documents. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. N/A * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty does not cover travel expense. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesAll geographic regions are covered. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by Warranties will be passed on to the original equipment manufacturer. * 51 50 What are your proposed exchange and return programs and policies? Special order items are not returnable and Crafco will not be exchanged. If a manufacture will take back an item they consider returnable, only accept the return must of products that have an RMA been authorized in writing in advance, and be returned within 90 days in proof of purchase is required. Not all purchases are returnable. This is a Return Policy for non-warranty claims. Refer to the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit product data sheet for equipmentinformation about warranty and claims for warranty reimbursement. * 52 51 Describe any service contract options for the items included in your proposal. N/A We do not offer preventative maintenance contracts for refrigeration equipment service contracts. * Describe in Texasdetail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. DFWYou may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 52 Describe any performance standards or guarantees that apply to your services Crafco warrants that all Crafco products meet applicable ASTM, HoustonAASHTO, Beaumont and AustinFederal or State specifications at time of shipment. * 53 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) All Crafco Service Centers and distributors work on a first come, first service basis for equipment service. Exceptions are made when an emergency occurs. Crafco is committed to customer satisfaction. We have a policy of addressing any customer issues within 1 business day. * 54 Describe your payment terms and accepted payment methods. Standard payment terms are ? Net 30 daysDays – Credit Card and Wire Transfer. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies Sourcewell awarded NCL, and can provide Sourcewell customers with information regarding this option upon requestother agency preferred financing. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Per our current Sourcewell customers. Upon acceptanceContract, Strategic will agree to the terms and conditions set forth attached in the Purchase OrderStandard Transactions section is the worksheet and quote which will be used if awarded this Sourcewell Contract. All quotes submitted by Strategic * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers will participating entities for using this process? Crafco accepts P-Card procurement and payment process at no additional cost. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a standard Quotation Form and will have this statement regarding SKU for each item in your proposal. Upload your pricing materials (if applicable) in the Terms document upload section of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which your response. Product Category Discount. Pricing lists are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governattached with related discounts noted. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties New buildings purchased are those supplied by covered; products, parts, labor, for one year from the equipment manufacturersdate of manufacture. Generally cover parts Leased buildings are covered for the term of the lease for products, parts, and labor. labor as described in the uploaded warrantee Service Guide * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will We expect the buildings to be used for the purpose stated by the customer. The following items are not cover abuse included in your Lease Agreement and such services are not provided by Mobile Modular : janitorial services, HVAC filter replacement, HVAC coil cleaning, light bulb replacement and pest control. Customer is responsible for damages caused by theft or lack vandalism, accidents, negligence, improper maintenance, failure to report water leaks in a timely manner, extreme weather, or acts of maintenanceGod. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage will provide service in the United States. all regions that we sell, lease, and install buildings * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work will provide service for all products we preform. The equipment is covered by provide regardless of who the original equipment manufacturerOEM is. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and We will not be exchangedcorrect any building issues while the building is in place during the lease term. If Depending on the circumstances a manufacture will take back mid-term return is subject to an item they consider returnable, the early return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer; furniture and office equipment and appliance rental. We have an optional HVAC system maintenance service. We provide a design service for custom engineered building and foundation plans. In some areas we can offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. permitting services * 53 Describe your payment terms and accepted payment methods. Standard payment We accept checks, ACH transfers, and P-cards. Payment terms are Net net 30 daysfrom invoice date. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants Building sales are subject to Strategic's Credit Terms credit check and Policies typically we invoice 25% upon order, 65% when ready to ship, and must meet criteria specified therein10% as a final bill when the owner has beneficial occupancy. Finance charges Lease invoicing is line item invoicing per scope of 1/5% per month work, typically when installation is complete (18% APRone time cost), Monthly lease invoicing for rental, and final invoicing for the teardown and return (one time cost) or at the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card end of lease * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-We offer in house lease rates based on the lease term. We offer third party leasing companies and can provide Sourcewell customers with information regarding this option upon request. finance company lease to purchase options * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic See the uploaded Standard Documents; Lease Terms and Conditions, Supplemental Lease Terms and Conditions, Sale Terms and Conditions, Supplemental Sale Terms and Conditions * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We offer P-card payments at no additional fee * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our uploaded not to exceed Sourcewell pricing matrix has leasing rates established through our software system pricing tool that is based on market conditions, specific product utilization data, size and volume of business as a class of customer, win/loss ratios, and many other pertinent data inputs. The method used to establish pricing levels 2% to 25% below our standard rates for this Sourcewell RFP is as follows: System inputs were (1) customer category, high volume customers; Large commercial contractors (our lowest price category), (2) size of customer we input large (produces lowest price in the size category), (3) After the two price discount in steps 1&2 our pricing system allows an additional sliding scale price choice; Optimum (highest price), Target (mid-level price), and Minimum (lowest price available) We input at or near minimum to produce the submitted NTE price lowest final price available for Sourcewell Participating Entities. For building purchases, floor plan modifications, deliveries/transportation, foundations (except standard Block & Level), site preparation, custom installation, ancillary construction, utility development and connections, low voltage systems, structured cabling, servers and equipment, we use RSMeans (regionalized pricing system) plus 17% markup (the same system and rate approved in our Federal GSA Contract) * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Our uploaded not to exceed Sourcewell pricing matrix represents a discount range of 2% to 25% discount from our standard pricing levels. * 59 Describe any quantity or volume discounts or rebate programs that you offer. Quantity and volume discounts are negotiated on a case by case basis. We offer negotiated volume rebate programs starting at $500K in yearly revenue volume and up. The additional discounts range from 2% to 5% * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced products or services can be provided at cost plus 17% or priced via the RSMeans regionalized pricing system plus 17% markup * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Sales/Use tax and Personal Property Expense (PPE) fees will require be an additional cost based on the installation location unless we receive a valid Purchase Order from Sourcewell customerstax exemption certificate. Upon acceptanceLocal permit fees if required. Site security access training for installation crews if required. Return cleaning fees * 62 If freight, Strategic will agree delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. N/A * 63 Specifically describe freight, shipping, and delivery terms and conditions set forth or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Can be provided at cost plus 17% or priced via the RSMeans regionalized pricing system plus 17% markup * 64 Describe any unique distribution and/or delivery methods or options offered in the Purchase Orderyour proposal. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxxN/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. A *

Line Item Question Response. 46 47 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. Yes - See Attached * 47 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceThe warranty coverage is categorized based on the product type, with our offerings boasting the most comprehensive and industry-leading standard warranties available. * 48 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Authorization is required for all warranty claims. * 49 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNo, Our Sales, and Customer Service Departments will assist and arrange service by certified technician. * 50 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Each manufacturer maintains responsibility for their respective warranties. Our Sales and Customer Service teams stand ready to facilitate communication with other manufacturers to initiate and process any warranty any work we preform. The equipment is covered by the original equipment manufacturerrequirements or claims on behalf of our customers. * 51 52 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee There will be deducted form the credit a 15% restocking fee for equipment. all orders returned and a 25% restocking fee on special orders... * 52 53 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. Quoted on a case by case basis... * 53 54 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-Yes, we do offer 3rd party leasing companies and can provide Sourcewell customers with information regarding this option upon request. financing options to our customers.. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic For processing, we kindly request a copy of the signed order or a purchase order. Payment terms for Sourcewell contracts will require adhere to Net30 terms. * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Enclosed within this correspondence, you will find comprehensive pricing information, encompassing both Manufacturer's Suggested Retail Price (MSRP) and Sourcewell customer pricing. The Sourcewell pricing structure extends a significant discount, resulting in average savings ranging between 30% to 45% for Sourcewell users. * 59 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. 30%-45% * 60 Describe any quantity or volume discounts or rebate programs that you offer. Please find attached the pricing information. Discounts are applied based on specific products and quantities, ensuring the most competitive rates for Sourcewell. * 61 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Our objective is to provide our customers with a seamless, 100% turnkey experience. To fulfill this commitment, we extend our offerings to include non-direct items such as Athletic Flooring, Turf, and specific Cardio/Strength equipment sourced from our trusted industry partners. * 62 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Freight, assembly/installation, on-site training, and extended warranty requests are all provided with quotations upon request or as per project requirements. * 63 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight/shipping and installation/assembly costs are quoted on a project-specific basis. Customers requiring our installation/assembly services will be asked to provide a site survey to facilitate the process. * 64 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. As a globally recognized industry leader, our Logistics Department operates with efficiency to ship and deliver to our customer base in Alaska, Hawaii, and Canada on a weekly schedule. Additionally, we provide tailored installation and assembly services to customers located offshore, internationally, as well as in Alaska, Hawaii, and Canada. * 65 Describe any unique distribution and/or delivery methods or options offered in your proposal. Our Logistics Department collaborates with leading national carrier companies to optimize pricing structures and ensure meticulous delivery and handling care by transportation carriers for our customers. Upon acceptanceWe maintain direct partnerships with certified installation and assembly teams to guarantee prompt and accurate delivery of our products. Each project is individually quoted, Strategic will agree allowing us to offer the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic most competitive rates to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governour valued customers. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied Yes, a Yeadon Dome will be covered by our standard warranty, and like any building, individual components will be covered by the equipment warranties of the manufacturers. Generally cover parts and laborSupporting documents Attached. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. NA * 48 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have No our warranty coverage in the United Stateshas no Geographic exceptions. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We will assist our customers in receiving claims made on any of our partner manufactures. Under our standard warranty any work we preform. The equipment is covered by will also travel to the original equipment manufacturersite to help assess and validate a claim. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable Yeadon delivers and will not be exchanged. If installs or coordinates installation of all necessary equipment and materials to satisfy a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentvalid claim. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in TexasYeadon offers multi-year service plans. DFW, Houston, Beaumont and AustinSupporting document attached. * 53 Describe 50 What are your payment terms and accepted payment methods. (e.g., net 10, net 30)? Yeadon Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application called out on every proposal and contract unless are: contract 30% upon commencement of fabrication 15% upon shipment 5% hold-back due upon substantial completion * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)to make certain acquisitions? NA * 52 Briefly describe your proposed order process. Upload a sample of each (Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section of Contract template. For example, indicate whether your responsedealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members’ purchase orders. Strategic will require a valid Purchase Order from Sourcewell customersYeadon sales are entirely direct. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers We will be on a standard Quotation Form able to show, at any time, current Sourcewell quote activity and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxxwin/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governloss sales reports. *

Line Item Question Response. 46 50 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Yes. From one side, Parkunload's proximity sensors have a three-year warranty, according to the equipment manufacturerscurrent legislation. Generally cover parts On the other hand, Parkunload platform is commercialized with a SaaS fee, which also includes software and laborplatform warranties, according to the SLA. * 47 51 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse No, there are no restrictions or lack of maintenancelimitations that adversely affect coverage. * 48 52 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes No. Parkunload only requires a Bluetooth proximity sensor (beacon) attached on the road sign delimiting each smart loading zone. In case of technical issues, there is a stock of Bluetooth sensors on site, or Parkunload's customer service can post them to the city services that maintain the road signs. * 49 53 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNo, there are no restrictions regarding warranty repairs. * 50 54 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We As part of our proposal, Parkunload will provide a warranty any work we preformservice for items made by other manufacturers. The equipment is covered by In our case, it included the original equipment manufacturerBluetooth Low Energy proximity sensors (beacons). * 51 55 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the Cities or Universities that participate in Sourcewell's contract may return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentBluetooth proximity sensors to Parkunload if there is any technical issue. * 52 56 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment There is a standard contract with the standard customer service level described in Texas. DFWthe project and marketing plan section, Houston, Beaumont and Austinas well as in the uploaded documentation. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification You may upload representative samples of your performance materials (if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your responseresponse in addition to responding to the questions below. Strategic will require 57 Describe any performance standards or guarantees that apply to your services Parkunload is an innovative digital platform to regulate, control, monitor and analyze “Smart Loading and Delivery Zones” (S+LDZ) to accelerate the shift towards Sustainable City Logistics, based on a patented parking control method: • The city deploys or appends a new road sign with Parkunload's Bluetooth proximity sensor that delimits each S+LDZ, which indicates zone code, parking conditions and instructions to get a valid Purchase Order from Sourcewell customersproof-of-parking, using ONLY DIGITAL means, mainly Parkunload mobile application for smartphone or connected car. Upon acceptance• Parkunload app automatically detects closest S+LDZ via Bluetooth and displays variable (rather than static) parking permit and max time for the selected vehicle, Strategic will agree according to city current context. • Drivers should start a parking session on arrival and stop it when leaving, which can be checked by parking enforcement agents by using another app. • Parkunload is an excellent source of Big Data providing parking availability patterns in S+LDZ, to optimize the terms scarce on-street parking for last mile deliveries. Parkunload also digitally manages other types of free-of-charge time-limited parking zones, like delivery zones, pick-up zones, pharmacies, authorized only, residents, and conditions set forth park & ride, among others. Parkunload believes that the curb side management should be digital, variable, and dynamic, based on several criteria and in the Purchase Ordercity context. All quotes submitted Parkunload also promotes a shared-used of the curb side by Strategic commercial and private activities to Sourcewell customers will be optimize such as scarce resource such as on-street parking zones. * 58 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Parkunload platform provides a great impact managing smart parking zones towards sustainable curb side management for several activities such as city logistics, urban freight, deliveries, pick-up zones, residents, local business, or pharmacies. Parkunload achieves outstanding operational and environmental KPIs in the curb: • Higher parking rotation and availability during peak hours (+30%). • Reduction of illegal parking: overstaying or lack of permit. (-50%). • Reduction of double parking and circling for parking. • Reduction of traffic congestion and average Km per delivery. • Reduction of air pollutants and noise. • Big Data collection to analyze parking patterns in the curb. • Variable and dynamic parking rules, rather than static. • Reduction of labor stress from drivers and higher productivity. Parkunload also enables to manage parking rules in the curb based on vehicle emissions: • Variable parking conditions based on vehicle emissions badge. • Regulation of smart parking zones within Low Emissions Zones. • Dynamic parking rules during temporary pollution episodes or emergencies. * • Making data-driven decisions based on Artificial Intelligence (AI). • Improving the well-being and health of citizens and drivers. Main selling points and advantages of Parkunload are as follows: • Extremely easy-to-deploy (just road sign with a standard Quotation Form Bluetooth sensor) • Requires one sensor per smart zone (4-5 parking spaces) • Very cost-effective with high ROI for cities and will have this statement regarding the Terms of Sale: "This Quote shall be subject parking authorities. • Universal, Durable and Scalable (based on Bluetooth Low Energy devices compatible with any smartphone) • No additional network required (based on driver's smartphone data link 4G/5G) • Advanced user interface (app for drivers). Excellent user experience 4,9/5. • Estimated real-time occupancy level. • Enables dynamic parking regulation. • Easier to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxenforce by parking officers. • Compatible with enforcement car system. Parkunload is open to collaborate with other entities to complement our or their solution. For instance, with parking occupancy sensors or camaras, as well as by integration anonymized big data to help city planners to optimize on-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *street parking.

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover Class I, II, IV and V warranty is 3 years / 4,000 hours Comprehensive (i.e. forklift and powertrain) parts and labor. Class III and VI - Parts and Labor for the first 90 days (1 year / 1,200 hrs. on parts) * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover Operator abuse or and lack of maintenanceproper per manufacturer's maintenance guidelines would be the biggest concern. Extreme work environments, e.g. highly corrosive areas, extreme heat or cold beyond component ratings could affect coverage though we try to qualify applications up front. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Class I, II, IV and V allows One Way One Hour Travel per repair. Up to 4 hours of labor may be reimbursed when appropriate for travel, in e.g. in cases where the customer is in a remote location. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNo. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work For items that we preform. The equipment is covered by the factory install on the original equipment manufacturersale, these would be covered under warranty. Special attachment options, forklift batteries and other items we typically purchase through 3rd parties would be warranted under those parties' warranties, but they could be filed through our local Hyundai dealer. * 51 What are your proposed exchange and return programs and policies? Special order items are We do not returnable and will not be exchanged. If have a manufacture will written policy for exchange or return; however we take back an item they into consider returnable, each situation to see how best to resolve any issues to the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentcustomer's satisfaction. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in TexasPreventive Maintenance and Full Maintenance contract options are available through our local dealer network. DFWMany of our dealers can work on other types of mobile equipment, Houston, Beaumont and Austinwhich could be added to these types of contracts. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days, but longer terms are available to Sourcewell members upon request and based upon credit worthiness. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Yes. We have a variety of leasing options available through various vendor partners; and we can also work with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestassociated financial vendors. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Dealer quotes include our Sourcewell contract #091520-HCE. Invoices also are to include our contract # and both quotes and invoices are submitted when we receive the orders. Based on the equipment sell price, we enter the calculated Sourcewell fee amount into our SAP order system. At the end of the quarter, we pull up any orders that have this Sourcewell fee assigned, and we gather the information (quotes/invoices with customer information) to build our Quarterly Sourcewell Report. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Most if not all of our Sourcewell forklift sales have gone through our dealers who are likely not set up P-Card Payment. Payment by wire or check is our standard methods of payments and would be the same for our dealers. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Product Category Discounts: For Classes I, II, IV, and V, we are providing a threshold price model of List Price less 30%. For Classes III and VI, we are providing a threshold model of Dealer Net + 10% * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. For all Hyundai Class I, II, IV models and Class V models - List Price less 30% For Class III and VI products, threshold price would be Dealer Net +10% For Industrial Batteries and Chargers, Attachments and other products sold via 3rd party, threshold price would be Dealer Net + 10% * 59 Describe any quantity or volume discounts or rebate programs that you offer. Quantity Orders of 10+ units would receive a 1% additional discount provided the units are ordered at the same time. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. For Industrial Batteries and Chargers, Attachments and other products sold via 3rd party, threshold price would be Dealer Net + 10% We would also suggest our dealers provide a discount of 15% on rentals and a discount of 10% off their labor published labor rates, to Sourcewell customersmembers. Upon acceptance* 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, Strategic will agree list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the terms and conditions set forth in the Purchase OrderProposer. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxInbound freight, Pre-Xxxxx- and-Conditions-of-Sale.pdfDelivery Inspection, local delivery, which are incorporated herein would be charged by referenceour selling dealers. The customer's Purchase Order terms and conditions shall governPDI costs may vary from market to market with a typical PDI taking 2-3 hours labor. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Warranties Yes, our standard factory warranty covers all products for failures in material and workmanship. (Excluding wear items.) All parts and labor for warrantable failures are those supplied covered by the equipment manufacturersstandard warranty. Generally cover The Sourcewell member is responsible for all required maintenance and adjustments as stated in the operating manual for each model. Failure to perform required maintenance may be grounds for denial of warranty for a component negatively affected by failure to perform maintenance. Exclusions from Product Warranty •All incidental or consequential damages. •All defects, damages, or injuries caused by misuse, abuse, improper installation, alteration, neglect, or uses other than those for which products were intended. •All defects, damages, or injuries caused by improper training, operation, or servicing of products in a manner inconsistent with manufacturer's recommendations. •All engines and engine accessories (these are covered by original manufacturer's warranty). •Tires, belts, and other parts and laborwhich may be subject to another manufacturer's warranty (such warranty will be available to purchaser A copy of our limited warranty can be found in the Attached Owners Manual. Each machine purchased will come with a copy of the owners manual which contains a copy of our manufacturers limited warranty. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo. (see section 45 for any exclusions) * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. For any unit that is over 50hp we pay our dealerships a fee for up to 400 miles if a service truck is dispatched, plus pay for parts and labor for the repairs. Other travel time may be approved on a case by case basis as deemed necessary. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? No. Our dealer network encompasses the entirety of the United States and Canada. We have coverage in the United States150+ brick and mortar locations with service trucks and over 600 technicians for service and warranty repairs. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is Yes, excluding the following: Engines, tires, batteries or VanAir Systems which are covered by the original equipment manufacturertheir respective manufacturers warranties. * 51 50 What are your proposed exchange and return programs and policies? Special order items New, unused, uninstalled parts in their original containers are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the eligible for return must have an RMA and be returned within 90 days in of purchase. Return shipment to Ditch Witch will be the original cartonresponsibility of the customer. All freight, restocking, damage plus a service fee will be deducted form sales of wholegoods are final and not eligible for return. We reserve the credit for equipmentright to make good faith customer satisfaction decisions on all customer purchases up to and including returns/exchanges. * 52 51 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in TexasThe Ditch Witch dealership offers up to a 2000 hour service contract that can be purchased locally from the servicing dealer. DFW, Houston, Beaumont and AustinIf a customer chooses a service contract the price will be included on the Sourcewell quote. * 53 52 Describe your payment terms and accepted payment methods. Standard payment ? Payment terms are Net 30 days30. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include We accept check, ACH, wire and or payment via ACH transfer, credit card . * 54 53 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic Ditch Witch® Financial Services, our in-house finance group, offers a complete package of leasing and conditional sales programs to meet the needs of our customers. Lease terms and rates are as follows: The 24, 36 & 48 month lease Index rate is determined based on the 3 year, 4 year and 5 year published swap rates on the Board of Governors of the Federal Reserve System and is adjusted quarterly. The Ditch Witch® Financial Services (DWFS) standard lease is a purchase option lease and not considered a fair market value lease. Residuals are determined before contract agreement has developed business relationships with several reputable third-party leasing companies been signed. Lease terms are 24,36,48 and can provide Sourcewell customers with information regarding this option upon request60 months. Ditch Witch® Financial Services (DWFS) is a private label group under Bank of the West, which is a subsidiary bank of BNP Paribas. * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic We will require provide the customer with an authorized Sourcewell price quote from Ditch Witch for any product a valid Sourcewell member wishes to have quoted. We will accept a standard Purchase Order from the customer. Once the unit is delivered by the local servicing dealer the customer will need to sign a delivery receipt. Ditch Witch will then invoice the member on our standard invoice. Sample copies are attached. * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? No, not at this time. Upon acceptanceWe reserve the right to initiate the acceptance of P-Cards at a future date of our choosing should we decide to pursue a P-Card payment method. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, Strategic will agree the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our pricing model is a discount from the Manufactures Stated Retail Price MSRP on each product. Attached to the terms RFP is a list of all products and conditions set forth their MSRP prices. Discounts to Canada will be 2% less than the discounts offered in the Purchase OrderUS. This will account for all customs fees and other associated costs associated with shipping from the U.S. to Canada. Attached are price lists by model. Note: We have included the price lists in both excel and PDF format in case there are any issues with opening large excel files. * 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Ditch Witch is offering discounts up to 10% from our manufacturers stated retail prices on all Ditch Witch, Hammerhead, and Subsite equipment. See attached pricing sheets for specific discounts on each model. Note: We have included the price lists in both excel and PDF format in case there are any issues with opening large excel files. * 58 Describe any quantity or volume discounts or rebate programs that you offer. Since we consider the Sourcewell Contract, and therefore their members, to corporately qualify for high volume discounts or rebates we offer a very attractive discount up front on all machines. Our pricing is best pricing up front and therefore additional volume discounts or rebates are not necessary and therefore not offered in our proposal. Local dealers may, from time to time, may offer special pricing to compete in their local markets. Such pricing will be at dealer discretion and will always be below the Sourcewell contract price. * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Sourced products will be provided locally through the delivering dealer. The delivering dealer will provide a quote for the non Ditch Witch "sourced" product and the quote will be added onto the quote for the Sourcewell customer. The customer will have the option to accept the quoted price or reject the price and choose to only purchase the approved Sourcewell product from Ditch Witch or its sister companies. Then the customer would be free to purchase a "Sourced" item from the brand of their choosing. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are installation charges associated with certain optional features that may need to be installed on the Ditch Witch machines. Installation charges for those items will be clearly listed on the quote for the Sourcewell customer. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All quotes submitted by Strategic products are shipped from our factory in Perry, OK to Sourcewell customers the local Ditch Witch dealer that will be on making the final delivery of the product to the Sourcewell member. We have attached a standard Quotation Form and freight matrix that details current shipping rates to each geographic area of the country including rates to ship into Canada. The local dealer does not charge freight or a delivery charge for final delivery from he dealer to the local Sourcewell member. Other freight charges per item are included in the pricing lists. In certain instances Sourcewell members may take delivery from dealer inventory however, such inventory will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms the same freight charges as new production orders from the factory. Freight to Hawaii and Alaska will be quoted separately as needed. All freight charges will be listed on the final quote provided to all Sourcewell customers prior to their placement of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxthe order to Ditch Witch. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Canada rates are listed int he freight matrix as indicated in question #61. Freight to Hawaii and Alaska will be quoted separately as needed. Note: Shipping rates to Alaska and Hawaii have varied drastically over the last 18months and will continue to vary for the foreseeable future. All freight charges will be listed on the final quote provided to all Sourcewell customers prior to their placement of the order to Ditch Witch. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. All of the equipment in this proposal will receive a Pre-Xxxxx- and-Conditions-of-Sale.pdfDelivery Inspection (PDI) from the Ditch Witch dealer that includes a multi-point inspection of key components to insure everything complies with the Ditch Witch standard operations of the machines. A delivery checklist is reviewed with the customer to insure that key are covered by the dealer. This includes the provision of an operators manual for each machine, which are incorporated herein explanation of the standard limited warranty and phone numbers and contact information of the dealer service and parts personnel in the event that they would need to be contacted by reference. The customer's Purchase Order terms and conditions shall governthe member This may also include operator training at time of delivery as needed. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers8 Years on Warranty on ALL Synthetic Turf Surface, inclusive of labor, repair, disposal and materials. Generally cover parts Non-Synthetic Turf Surface related purchases (IE: Goal Posts) have a minimum 1-year warranty, or a manufacturer's warranty – whichever is longer and laborprovides best coverage. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. No * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage All geographic regions in the continental United StatesStates have access to a certified, trained technician. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is All Synthetic Turf Systems in this submission are manufactured by Turf Nation and covered by the original equipment 8-year warranty. Any and all warranty claims are dealt directly with Turf Nation – regardless of source of manufacture. Non-Synthetic Turf Surface related purchases (IE: Goal Posts) have a minimum 1-year warranty, or a manufacturer's warranty – whichever is longer and provides best coverage. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture manufacturer defect has been discovered once the materials have been received by the customer, Turf Nation will take back an item they consider returnablebear the cost of manufacturing new material, shipping the return must have an RMA new material to the client and be returned within 90 days in picking up and returning the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentdefective materials. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Please refer to the Turf Nation Price List and Catalog for refrigeration details on the Service Contract options. The Turf Nation proposal includes many Service Contract options, such as: Maintenance (with or without equipment in Texas. DFW, Houston, Beaumont purchase requirements) Performance Testing Gmax Testing Project Management Evaluation Analysis Construction Services Design and Austin. Engineering Consulting * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net NET 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collectedDays with Authorized Purchase Order / Progress Payment / OAC. Accepted payment methods include are check, ACH, wire transfer, credit card ACH or Wire Transfer. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with Yes, financing information regarding this option upon request. is included in the submission * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Proposals, Order Forms, Purchase Orders, Manuals and Service Agreements. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? While Credit and Purchase/Procurement cards ARE accepted they are not traditionally used for the high dollar purchased associated with many of Turf Nation's typical transaction. This type of payment process is not typically used, in our experience, for purchases over $10K USD. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order from Sourcewell customersSKU for each item in your proposal. Upon acceptance, Strategic will agree Upload your pricing materials (if applicable) in the document upload section of your response. Please refer to the terms Turf Nation submission, specifically the Price List and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governCatalog for details. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties All products include a Limited Warranty, as defined in the product warranty statements, and cover defects in design and workmanship for the defined period. Please refer to Attachment 8 to review our warranty policies for claim procedures, specific qualifying coverages, conditions, and requirements. Normal maintenance items (i.e., oil filters, air filters, etc.) and/or wear items (i.e., brake pads, light bulbs, etc.) are those supplied by not covered, as set forth in the equipment manufacturerswarranty statements. Generally cover parts and laborGenerac also offers optional warranty policies up to 10 years. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceOur basic warranties are comparable with industry standards. Please refer to attached warranty statements in Attachment 8 for specific coverages according to product lines. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Generac's basic/ standard warranties cover technicians' travel and mileage and warranty repairs for a total of 2 years. Generac also offers optional extended warranties which last up to 10 years that also cover repairs, travel and mileage. Please refer to attached warranty statements in Attachment 8 for specific coverages according to product lines. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage Generac has certified technicians in the United Statesall regions of North America. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We All Generac products offered under this RFP and subsequent contract will be covered under Generac's warranty any work we preform. The equipment is covered by the original equipment manufacturerpolicies. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedGenerac may choose to repair, replace, or refund a piece of equipment in its sole discretion. If The determination to repair, replace or refund is reviewed on a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentcase-by-case basis. * 52 Describe any service contract options for the items included in your proposal. We offer preventative Generac Service/maintenance contracts for refrigeration equipment in Texascontract options depend upon the type of product procured and the application it will be used. DFW, Houston, Beaumont Service/maintenance agreements are available as open market or sourced services and Austincan be quoted on a case-by-case basis. * 53 Describe your payment terms and accepted payment methods. Standard Generac's standard payment terms are NET 30 days, subject to review and approval by our Credit Dept. Under certain situations Generac will consider alternate terms. Generac's standard terms and conditions are list below. Net 30 days, subject to review and approval by our Credit Dept. To be considered for an open account, all new customers Payment obligations are not dependent or contingent upon the manner in which purchaser may receive payment from others. No retainage against this order will be required permitted unless agreed to complete a New Customer Application and provide tax exemption certification if applicableahead of time. All applicants are subject Warranty is invalid without factory start up. Startup will be done during normal business hours. Additional charges will be applied to Strategic's Credit Terms and Policies and must meet criteria specified thereinstart-ups requested on weekends or off normal business hours. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestGenerac offers financing options through Xxxxx Fargo. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Generac will require use their standard quote forms, as applicable, to provide a valid Purchase Order from Sourcewell customerscomprehensive quotation with pricing and submittal documents to Sourcewell/Canoe participating entities. Upon acceptance, Strategic will agree to This standard form provides detailed information on the equipment being quoted (see attachment 9). Our standard terms and conditions are referenced on the form. The quote reference number can be easily used to convert the quote into an order in our system, thus minimizing the number of documents a Sourcewell/Canoe entity needs to complete to place an order. Our standard account set forth up form will also be used to establish an account in our system for any new Sourcewell/Canoe entity if they choose to order direct from Generac. Please see attachment 10 for a sample of this document. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, we accept P-cards as a form of payment. There is no additional cost to Sourcewell Members for using this process. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Generac Power Systems is using a line-item discount model. MSRP is determined and then a percentage off that will be applied at the line-item level. Please refer to our attached product pricing sheets in attachment 11. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Pricing discounts are approximately 27% - 50% off MSRP depending on product line. Please see product pricing sheets in Attachment 11. * 59 Describe any quantity or volume discounts or rebate programs that you offer. Quantity or volume discounts can be offered on a case-by-case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Any “sourced” or “Open Market” item would be quoted and priced at a percentage off standard Quotation Form MSRP list pricing. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Total costs associated with the purchase of our products are covered in our pricing matrix. Total cost for contracted items NOT included in our pricing include start-up, standard user training, and freight charges. Freight charges will be defined during the procurement process based on delivery location and quantity of units. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Generac ships from various plant locations, depending upon the products ordered. We contract with dedicated carriers who can also consolidate shipments to maximize cost savings for the customer. Our carriers also have shipment yards where they can hold units at the customer's cost if a customer encounters unforeseen site problems where it is necessary to delay delivery of the unit. Shipping costs are a separate line item and will be determined at time of procurement based on delivery location and quantity of products shipping to location. Generac's intent is to ensure freight charged is accurate, competitive and fair to the Sourcewell member. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Generac ships from various plant locations, depending upon the products ordered. We contract with dedicated carriers who can also consolidate shipments to maximize cost savings for the customer. Our carriers also have this statement regarding shipment yards where they can hold units at the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governcost if a customer encounters unforeseen site problems where it is necessary to delay delivery of the unit. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Generac contracts with dedicated carriers who can consolidate shipments to maximize cost savings for the customer. Our carriers also have shipment yards where they can hold units at the customer's cost if a customer encounters unforeseen site problems where it is necessary to delay delivery of the unit. *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover Bomford Turner Warranty covers both parts and laborlabour incurred costs to cover any defects in manufacture subject to Bomford Xxxxxx warranty policy. ( a copy of which uploaded into warranty section) * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Our warranty covers all defects in material and workmanship, warranty does not cover abuse apply to any part of the goods, which has been subjected to improper or abnormal use, negligence, alteration, modification, fitment of non-genuine parts, accident damage, or damage resulting from contact with overhead power lines, damage caused by foreign objects (e.g. stones, iron, material other than vegetation), failure due to lack of maintenance, use of incorrect oil or lubricants, contamination of the oil, or which has served its normal life. This warranty does not apply to any expendable items such as blades, belts, clutch linings, filter elements, flails, flap kits, skids, soil engaging parts, xxxxxxx, guards, wear pads, pneumatic tyres or tracks. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Besides an hourly labour rate for technicians time to inspect and repair our equipment Bomford also allow a mileage allowance to our dealers of up to 80 miles, whilst mileage is reimbursed we do not pay for technicians travel time. . * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We Although Bomford don't have coverage dealers in every state if in the United Statesevent of supplying a unit out of state then we would normally ask the government entity to have their local tractor dealer carry out their warranty repair and then we would reimburse them. this occurrence however would be extremely rare. * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment Bomford Xxxxxx Ltd is covered by the original equipment manufacturermanufacturer and administrates it own warranty, the only exception to this is the (RLP) Roadmaster product that is coming from XX Xxxxxxx Partnership (our Ohio Dealer) and so warranty for this product would be supported by Xxxxxxx directly to the dealer supplying. * 51 49 What are your proposed exchange and return programs and policies? Special order items If any of our products are not returnable and will not found to be exchanged. If a manufacture defective with manufacturing defect then our dealers have the responsibility to make the repair or change the part as they see fit, if any part of the equipment is required to be returned to Bomford then the dealer will take back an item they consider returnable, care of removing from the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentmachine & returning it to Bomford ensuring minimal downtime. * 52 50 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont Service contract Options are available through our dealers upon request and Austinat their discretion also subject to that dealers costs and rates depending on locality. * 53 51 Describe your payment terms and accepted payment methods. Standard ? Bomford Turner sells through its dealer network and so it would be typical for most of the Bomford dealers to offer 30 days payment terms are Net 30 daysfrom the day the equipment is delivered. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 52 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic All leasing or financing services are available through the Bomford dealer network, each dealer has developed business relationships with several reputable thirdusually this facility covered through their own chosen finance companies. We will promote to our dealers, the Sourcewell-party leasing companies and can provide Sourcewell customers with information regarding this awarded vendor NCL as a good option upon requestfor their customers. * 55 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Sourcewell member agencies will place their orders with their local Bomford dealer, keeping their local tax dollars in their local economy. Bomford will have specific quotation and purchase order documents with the Sourcewell contract number that must be used by our dealers when they are working with Governmental entities who wish to procure through Sourcewell. Xxxxxxx will then have clarity from dealers as to which orders are linked to Sourcewell. these orders will have a unique reference number and collated in a shared file for authorized personnel in our company to administrate on a certain date of each quarter we will easily be able to report sales to Sourcewell. * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid - Bomford Sales Quotation Form (Sourcewell unique from our standard quotation forms) - Bomford Purchase Order Form ( Sourcewell unique from our standard PO forms) - Bomford sales acknowledgment - Bomford Invoice * 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? Sourcewell members will be placing orders with their local Bomford dealer. Upon acceptance, Strategic will agree Decisions on acceptable methods of payment is left to the terms and conditions set forth discretion of each dealership. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Bomford Turner is offering, through this proposed Sourcewell contract, substantial discounts off our current MSRP of 18% - 23% depending on quantity of units (whole machine) that a particular customer orders. * 57 Quantify the pricing discount represented by Strategic to the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Bomford Turner is offering Sourcewell customers and its member entities a substantial 18% discount from our current MSRP list (this was previously 15% for Gov't contracts) , this will be on for all States and Canadian provinces & be inclusive of shipping from the UK up to the supplying dealer. * 58 Describe any quantity or volume discounts or rebate programs that you offer. If a standard Quotation Form customer orders 2 x quantity we offer extra 2% (total 20%) If a customer orders 4 x quantity we offer extra 3% (total 21%) If a customer orders 6 x quantity we offer extra 5% (total 23%) * 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Bomford dealers at their discretion may include 'Sourced or Open Market Goods' within their Bomford equipment contract sale. The price level for these goods will be ‘competitive' and 'Best Value' and will have this statement regarding be clearly defined within the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencesales quotation. The customer's Purchase Order Sourced Goods will only be permitted if required as part of / complementary to the Bomford equipment, additionally dealers are responsible for quoting both Contract number and entity membership number on its quotations and documentation. With regard to potential 'Sourced Goods' Bomford itself shall not seek profit from these goods likewise shall not be responsible for any potential revenue share or commissions payable on that portion of the consignment. * 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Bomford Xxxxxx equipment is supplied at Sourcewell discount prices FOB Dealer location, inclusive of pre-delivery inspection, install of the equipment onto the tractor (with the exception of Boom Mowers) at the dealer location & inclusive of operator familiarization and safety training. Additional costs will apply for the install of Boom Mowers to a customer tractor these are defined on our price list as $800 for 3-point linkage mounted Boom Mowers and $1,500 for larger axle mounted Boom Mowers, additionally regarding any final delivery and any potential install & training at the customer location (should this be required) will be clearly itemized on the sales quotation. Lastly any install at the dealer location that requires a collection of the customers tractor will also be an additional cost. * 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Sea Freight from the Bomford Factory to the supplying dealers address is included within our pricing (as FOB at the Bomford Dealer Address). Any requested final destination delivery from the dealer to the Government entity address is an additional cost and will be itemized in all quotations provided by the Bomford dealer. * 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Bomford Turner is currently set up and conditions shall governactive to cover most Provinces within Canada through its very established dealer network, For Hawaii and Alaska Bomford will either offer FOB terms to the nearest dealer, or if requested at the time of quotation or prior to order the products to these members may be shipped from the factory direct to the sourcewell member entity. In this scenario the member entity will be responsible only for the cost difference between FOB to the dealer versus cost of freight to their location. * 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. In most cases the product may already be held within the Bomford dealers inventory, if we need to supply from the UK we would deliver to the dealer at no extra cost to the government entity (this cost is covered within the dealer margin) . In some cases we are able and willing to deliver direct to a customer address should it be deemed to be advantageous or time saving. Bomford has a wealth of experience in sea freight and transport which ensures its goods are packaged correctly regardless of part load (LCL) crated or full Container loads in addition we work in partnership with Alliance shipping who offer a high level of service to our US and Canadian dealers having their own broker office based in Georgia. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties All of our products are those supplied covered for a period of 12 months against defects in materials and workmanship. Any warranty claims for labor need to be approved by the equipment manufacturers. Generally cover parts and laborVariTech prior to completion. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack No they do not. The only disclaimer here would be that the equipment must be maintained per VariTech's recommendations to apply for warranty consideration. I.e.: End of maintenanceyear maintenance must be performed. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes If onsite repair is deemed necessary these expenses would be included. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in There are no geographic restrictions. All warranty repairs would be handled by the United Statesfield service team at VariTech Industries or one of the 00 XXXXX Xxxxxxx service centers. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We VariTech will cover the warranty for any work we preform. The equipment is covered by the original equipment manufacturerother manufacturers' component on our systems. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnableproduct is deemed to be defective, the return must have customer will be given an RMA and be returned within 90 days in number to return the original cartondefective product. All freightOnce the defective product is received by VariTech, restocking, damage plus a service fee new an unused component will be deducted form the credit sent out immediately for equipmentreplacement. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in TexasFall start up and spring shut down is available on any of our products. DFWThis would include any necessary calibration, Houstontune-ups, Beaumont and Austintraining. * 53 Describe 50 What are your payment terms and accepted payment methods. Standard payment terms are (e.g., net 10, net 30)? Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and days * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection with an awarded contract (order formsto make certain acquisitions? Yes, we may offer extended terms and conditions, service level agreements, etc.)or early payment discounts that can be negotiated on a case by case basis. Upload a sample of each (* 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Sourcewell will be loaded into the VariTech Microsoft Dynamics AX ERP under its own label. This will allow VariTech to load all pricing, products, and VariTech/Sourcewell customers to be quoted, tracked, processed, and billed/invoiced all from the same software interface. All customer processes will flow through VariTech eliminating the need for other entities to process Sourcewell/Member PO's. Having all this data will ensure the quarterly calls with the Sourcewell will go smooth and the transparency of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree the business as it relates to the terms Sourcewell and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form Member contracts is all tracked and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governmanaged accordingly. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes, for a specified period of time. Generally cover parts and laborWarranty statement attached. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceYes, see warranty statement attached. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes No * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesThere are no geographic restrictions. Our primary service network of repair is through our dealer network. Warranty repairs that are unable to be performed by our dealers would route through our regional service centers. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the Other OEM components are passed through to original equipment manufacturerOEM. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. NA * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Service contracts for refrigeration equipment in Texasare available as per machine or fleet requirements. DFW, Houston, Beaumont Primary contact is dealer network and Austinthen PTNA Regional Service Cneter. * 53 Describe your payment terms and accepted payment methods. Standard payment terms Sourcwell members are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application invoiced through our dealer network and provide tax exemption certification if applicable. All applicants are therefore subject to Strategic's Credit Terms and Policies and must meet criteria specified thereintheir payment terms. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestSee attached gov/educational finance/lease doc. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcwell members are invoiced through our dealer network and therefore subject to their payment terms. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth participating entities for using this process? NO * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to Sourcewell customers will be on consider as part of your RFP response. If applicable, provide a standard Quotation Form SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Pricing Model documents uploaded for US and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governCanada. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes. Generally cover Doron's warranty covers all of our products including parts and on-site labor. Doron also provides routine on-site servicing calls under the warranty program. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the Doron's warranty program covers all geographic regions of United StatesStates and Canada. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is Any items in our proposal that are made by other manufacturers are always covered by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items Typically "Simulators" are not returnable and will exchanged or returned. This has not happened in Xxxxx's 48 year history. But this may be exchanged. If negotiable on a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentcase by case basis. * 52 Describe any service contract options for the items included in your proposal. We offer preventative Doron has an extended service option, (on-site maintenance contracts for refrigeration equipment contract), that is included in Texas. DFW, Houston, Beaumont and Austinour price/proposal. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services Every simulator performs to a Technical Specification that is provided with each individual bid. An example of a typical technical specification for Law Enforcement is attached. Other Specifications for Fire, EMS, Bus,Truck and a variety of other simulators are available upon request. * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Simulators are complex devices and multiple standards and guarantees apply to each individual, specific simulator as described in the technical specification. Typical Doron's customers require simulators to be operational for 8+ hours a day for 5-7 days a week, depending on the agency, or end user customer. * 55 Describe your payment terms and accepted payment methods. Standard payment terms Typical Terms are Net 30 daysDays. To Payments are typically through Bank Transfer. Other electronic methods can be considered for an open account, all new customers will be required to complete a New Customer Application arranged. Checks and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card payments are also accepted. * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party Doron does not typically provide leasing companies and can provide Sourcewell customers with information regarding this option upon requestfinancing arrangements. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Xxxxx accepts a customers T's & C's or mutually modifies them. All of Doron's products come with a full 1 Year service plan than includes all parts and on-site service. Additional years of service can also be provided. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Doron does not use the P-card procurement and payment process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The pricing of our simulation products is clearly shown in the attachment. There is a line item for each product and quantity discounts. * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. It is a 3% discount off the commercial rate. * 61 Describe any quantity or volume discounts or rebate programs that you offer. Volume discounts of up to four simulators purchased as one system are clearly shown in the attached pricing sheet. The pricing of larger quantities or custom packages can be negotiated during the individual proposal phase with each entity. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Doron has an internal costing procedure where all non-standard, custom or sourced products and services are priced. Quotes will require be provided upon request. * 63 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a valid Purchase Order from Sourcewell customerspurchase that are not directly identified as freight or shipping charges. Upon acceptanceFor example, Strategic will agree list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the terms and conditions set forth Proposer. There are no additional cost that are not included in the Purchase Orderpricing sheet. All quotes submitted by Strategic * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell customers will be on participating entity, describe in detail the complete freight, shipping, and delivery program. Shipping is included to all the Conterminous States, (lower 48). * 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. For contracts delivered to Alaska, Hawaii, Canada or any offshore delivery, Doron contracts with a standard Quotation Form and will have this statement regarding Freight Forwarder prior to the Terms execution of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencethe contract. The customer's Purchase Order terms and conditions shall govern* 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. None *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Yes, the equipment manufacturers. Generally cover parts JCB warranty covers all products, parts, and labor. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The JCB Standard Full Warranty will not cover abuse or lack of maintenanceallows unlimited hours in its first year, and up to 2,000 (total) hours in the 2nd year. Our Generator products have a 2- year/3,000 hour standard full warranty. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes – up to 50 miles * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No. Generator products will only be sold in the United StatesUS. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by They will be passed on to the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are JCB does not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA exchange and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentreturn program. * 52 Describe any service contract options for the items included in your proposal. We provide our customers with a peace of mind with our standard 2-year warranty. Additionally, our dealer network can offer service and preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinagreements to our customers on an as-needed basis. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application Check and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any ACH payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card accepted * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdTax-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. exempt Municipal lease programs are available * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require As an existing contract holder for many years now, JCB has a valid Purchase Order from sales force that is very familiar with the Sourcewell customersprogram and processes. Upon acceptance, Strategic will agree We have established a Sourcewell Sales Guide that is distributed to the terms dealer network and conditions set forth in provides information on the Purchase Orderprogram, pricing structure, and terms. All quotes submitted by Strategic We have also simplified the sales reporting process (pin #'s issued for discount/tracking) to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding ensure we are capturing all sales through the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governprogram. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally Product warranties do not cover parts and labor. If purchased through Landscape Structures, installation will be warrantied for one year. See attached manufacturer warranty. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will No, Landscape Structures warranties do not cover abuse or lack of maintenanceimpose usage restrictions. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes No. Landscape Structures has equipment in both highly populated areas as well as very remote locations. Due to the variables impacting travel time and mileage there is no feasible way to calculate these factors to cover all potential situations. Most warranty repairs do not require a technician. If a technician or installer is requested by the customer, expenses will be quoted at that time. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Although a certified technician/installer is not required to replace/install warranty parts on Landscape Structures equipment, it is highly recommended. We have coverage a network of certified installers available in all areas of the United Statescontinental U.S., Alaska and Hawaii. Sourcewell members should contact their local sales representative for assistance with service for warranty repair. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered Warranty issues for items made by other manufacturers would be passed on to the original applicable equipment manufacturer. However, the bottom line is if the other manufacturer(s) does not support their warranty, Landscape Structures will work with the customer to make it right. * 51 47 What are your proposed exchange and return programs and policies? Special order items are not returnable and As an indication of our commitment to customers, Landscape Structures will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned accept returns of new equipment purchased within 90 60 days in of the original cartoninvoice date. All freightAdvance notification is necessary to ensure proper credit. Parts not included in this return policy are custom parts, restocking, damage as well as used or damaged parts. A 20 percent restock fee plus a service fee all return freight charges will be deducted form the credit for equipmentapply to all product returns. * 52 48 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinare offered through some of our sales organizations. * 53 Describe 49 What are your payment terms and accepted payment methods. (e.g., net 10, net 30)? Standard payment terms are Net net 30 daysdays from invoice date. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 50 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Landscape Structures partners with several reputable thirdNCL Government Capital (NCL) to offer Sourcewell members a complete suite of finance solutions. NCL is a current Sourcewell financing contract holder (#011620-party NCL) and is an industry expert in municipal financing solutions. NCL will offer leasing companies terms from 12-120 months on transactions from $5,000 and can provide up. Traditional leasing and financing programs will be offered along with programs specifically designed for schools and governmental entities including Tax-Exempt Municipal Leases and a Purchase Order Only program. There is no ownership, common ownership, or control between Landscape Structures and NCL or any other leasing company. In addition, Landscape Structures is not incented financially to use NCL or any other leasing company * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell customers as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. As we have been doing since April 2017, if awarded, all Sourcewell contract orders will be made directly between the customer and Landscape Structures with information regarding this option upon requestservice provided through our sales network. Orders will be submitted to the corporate office. Once entered and processed, the customer will receive an order acknowledgement listing all the equipment and/or services they are purchasing along with the scheduled ship date of the order. This allows for internal auditing of each purchase order against the requirements of the contract and ensures accurate quarterly reporting. * 55 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, P-cards are accepted up to $3,000 at time of order with no additional cost to the customer. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 53 Describe any your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard transaction documents or list pricing and the Sourcewell discounted price) on all of the items that you propose want Sourcewell to use consider as part of your RFP response. If applicable, provide a SKU for each item in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require Landscape Structures strives to provide a valid Purchase Order from Sourcewell customersfair and easily understood pricing model. Upon acceptanceTherefore, Strategic will agree we are proposing a single discount percentage off list price (with a volume discount) on our outdoor fitness equipment. All ancillary products and services are priced on a guaranteed not to exceed model. A complete price list showing list price is attached. Price list includes unique model numbers for all products offered. Since its inception, Landscape Structures goal has been to provide the highest quality and innovative products and services at a fair price while providing exceptional value. Even though value is defined differently by each customer, Landscape Structures strives to attract and retain customers that define it with characteristics such as durability, great service, working with a manufacturer that “does the right thing” irrespective of the wording of the warranty, values relationships and gives back to the terms community. Throughout its history, Landscape Structures has NEVER had a “sale”. Unlike many other manufacturers, we don't inventory finished product so “excess inventory” does not drive our spring or fall pricing. We do not offer “Grant” programs that are merely disguised discounts. We do not utilize a retail pricing model whereby the product is priced above market and conditions set forth offered at a significant “discount” to entice potential buyers to act so they can take advantage of the limited time “discount”. Our contract discounts are not intended to be recovered through higher markups on freight, installation or other products and services. When we became frustrated with competitors offering a “lifetime” warranty that included small print restrictions essentially reducing the warranty period to a few years, Landscape Structures began offering a warranty defined in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceyears. The customer's Purchase Order terms and conditions shall govern100-year warranty on certain items seen today originated from this clarification. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by Yes, the equipment manufacturers. Generally cover parts JCB warranty covers all products, parts, and labor. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? The JCB Standard Full Warranty will not cover abuse or lack of maintenanceallows unlimited hours in its first year, and up to 2000 (total) hours in the 2nd year. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes – up to 50 miles * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. No * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by They will be passed on to the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are JCB does not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA exchange and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentreturn program. * 52 Describe any service contract options for the items included in your proposal. We provide our customers with a peace of mind with our standard 2-year warranty. Additionally, our dealer network can offer service and preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinagreements to our customers on an as-needed basis. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application Check and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any ACH payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card accepted * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdTax-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. exempt Municipal lease programs are available * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require As an existing contract holder for many years now, JCB has a valid Purchase Order from sales force that is very familiar with the Sourcewell customersprogram and processes. Upon acceptance, Strategic will agree We have established a Sourcewell Sales Guide that is distributed to the terms dealer network and conditions set forth in provides information on the Purchase Orderprogram, pricing structure, and terms. All quotes submitted by Strategic We have also simplified the sales reporting process (pin #'s issued for discount/tracking) to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding ensure we are capturing all sales through the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governprogram. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties there are those supplied by no warranties in our process, we are not selling an item. We are giving you a revenue share based on the equipment manufacturers. Generally cover parts and laborresale of your IT devices. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. NA * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes NA * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. NA * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. NA * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. NA * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts NA * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services Mender provides a full accounting of all products received through a Settlement reporting within 60 days of pickup, including: Pickup Request (O-0XXXX) initiates receipt; and verifies quantities picked up at each location for refrigeration equipment in Texasmatching and security purposes. DFW, Houston, Beaumont Settlement Report noting all credits; charges and Austinasset details. A Certificate of Recycling specifically identifying materials diverted from landfill. * 53 54 Describe any service standards or guarantees that apply to your services mender Services Summary (policies, metrics, KPIs, etc.) • Uniquely positioned as a true provider of full value recovery options from resale to End-of-Life processing • Guarantee the secure and proper destruction of proprietary data in a compliant manner avoiding fines, improving the effectiveness of in-house resources and ultimately protecting the brand and reputation of GTS Technology Solutions and its clients. • Abide by a ZERO landfill policy to help GTS Technology Solutions and its clients remain environmentally compliant and to ensure sustainability • Fully insured. mender Additional Details • System auditing and reporting for asset management purposes. • Data eradication (NIST800-88 standards); completely overwrites the drive (onsite and remote available) • Hard-Drive shredding destroys the drive (onsite or remote available) • E-Waste disposal meeting all Federal, State, Local and International environmental regulations for computers, monitors, printers, televisions, and more • Refurbishing and remarketing of IT assets • “White Glove” de-installation, transportation, secure warehousing and redeployment of IT and other assets for GTS Technology Solutions undergoing refreshes, relocations and downsizing • Obsolete equipment recycling Mender's comprehensive Solution Provides: • Secure transportation of the equipment to the appropriate mender facility where it is: o Received, Photographed, Labeled o Triaged, audited and evaluated to determine “cut-line” for remarketing purposes o Resale Qualified Equipment is: Tested and Refurbished All data is wiped to NIST 800-88 standards Inventoried Sold through multiple wholesale and retail channels. Asset Management Reporting - includes Pickup locations, make, model, part number, serial number, asset tag, configuration, condition, & grading as defined by GTS Technology Solutions. o Material not qualified for resale is destroyed & recycled. Certain fees may apply. o Certified Destruction and Recycling Our Process Transportation mender will pick up material promptly. Mender has an international network of logistics companies and other solutions providers we work with to provide global coverage. Logistics can be arranged according to the needs of each facility through mender. Freight is prepaid (by mender) and deducted from settlements. Above “cutline” Items –Mender maintains “cutline” documentation in which the minimum equipment specifications are defined and kept up to date based on current market value and demand. Equipment that meets the minimum “cutline” specification is fully audited and tested for whole unit resale or part harvesting. Items not qualified for resale - are properly recycled. Certain fees may apply. Data Security After testing, all data storage devices destined for resale are sanitized to NIST 800- 88 Standards. Data security is of utmost importance to mender , and we will work with GTS Technology Solutions to make sure your data security standards are met. If necessary, hard drives and other data storage devices can be destroyed (see Sections Certified Witnessed Destruction and Certified Destruction). A Certificate of Destruction and Recycling is provided. Asset Management Reporting Some clients request a detailed Asset Accounting list with each specific item identified by make, model, serial number and asset tag number. mender will provide that level of detail on an Excel spreadsheet in hard and / or soft copy via our web- based portal. (See Processing Charges). Resale Upon audit, testing and data sanitization completion, equipment is inventoried and becomes available for our Product Sales Team to market internationally. mender vets all the potential buyers to ensure the equipment will be distributed into the proper * channels and that any non-working assets are recycled properly. mender markets equipment via several channels including e-Bay, wholesalers, retailers and long- established purchasing arrangements with other venders and resellers. Revenue Share Material is received by lot and the material for resale is either sold or purchased by mender based on fair market value within 45 days of receipt. (See Revenue Sharing) The revenue from the sale of equipment is received and an accounting of that sale is posted. A Settlement document is generated noting the revenue received and any process and recycling charges incurred which are credited against the resale revenue and a check for the balance or an invoice for the difference is sent to GTS Technology Solutions . Recycling Compliance Management Per R2 certification requirements, all downstream recyclers and refiners are audited to document their use of the material shipped to them from mender. (A copy of all downstream vendors is provided upon request, via the mender Audit Package) 55 Describe your payment terms and accepted payment methods. Standard 85% of the time, xxxxxx will owe payment to the Sourcewell member. If a Sourcewell member receives an invoice, terms are Net 30 daysnet 30. To be considered for an open accountWe accept Credit Card, all new customers Check, or wire transfer, ACH. We will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) make payment by check or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card transfer * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. NA * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic We have our standard statement of work which will require be attached. That is our only document. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? We charge an additional 3% for any credit cards. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our typical revenue share is 60%. We give Sourcewell and it's members an additional 5% making the revenue share 65% for all Sourcewell members We charge the following fees for processing devices. US DOMESTIC SERVICES SCHEDULE ITEM Description Service Fee Audit Reporting Make, Model, Serial Number, Asset Tags, Weights, Sustainability reporting. $4.95 Testing - Tier 1 Non Computing Devices $7.65 Testing - Tier 2 Computing Devices $9.95 Data Destruction (Wipe) NIST Wipe or Shred $5.25 Processing Charges – Global Program GLOBAL SERVICES SCHEDULE ITEM Description Service Fee Asset Management Make, Model, Serial Number, Asset Tags, Weights, Sustainability reporting. $5.80 Testing - Teir 1 Non Compute Devices - $11.30 Testing - Teir 2 Compute Devices $13.05 Data Destruction (Wipe) NIST Wipe or Shred $ 7.30 * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. We have discounted to Sourcewell customers. Upon acceptance, Strategic will agree 15-20% off our normal fee structure and added 5% to the terms and conditions set forth revenue share back to the Sourcewell member * 61 Describe any quantity or volume discounts or rebate programs that you offer. their are discounts available for drive destruction based on quantity. 1-500 standard pricing 501-1000 $.75 discount per drive 1001-1500 $.75 additional discount per drive 1501-2500 $.75 additional discount per drive 2501-5000 $.50 additional discount per drive 5001+ $.25 additional discount per drive. form will be attached. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. NA * 63 Identify any element of the total cost of acquisition that is NOT included in the Purchase Orderpricing submitted with your response. All quotes submitted by Strategic This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to Sourcewell customers will the Proposer. only additional cost may be for white glove service. That is, if your client requests that we come and package the devices for shipping. That additional cost is quoted on a standard Quotation Form case by case basis. Transportation xxxxxx will pick up material promptly. Mender has an international network of logistics companies and other solutions providers we work with to provide global coverage. Logistics can be arranged according to the needs of each facility through mender. Freight is prepaid (by mender) and deducted from settlements. Above “cutline” Items –Mender maintains “cutline” documentation in which the minimum equipment specifications are defined and kept up to date based on current market value and demand. Equipment that meets the minimum “cutline” specification is fully audited and tested for whole unit resale or part harvesting. Items not qualified for resale - are properly recycled. Certain fees may apply. * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Transportation xxxxxx will have this statement regarding pick up material promptly. Mender has an international network of logistics companies and other solutions providers we work with to provide global coverage. Logistics can be arranged according to the Terms needs of Sale: "This Quote shall each facility through mender. Freight is prepaid (by mender) and deducted from settlements. * 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Transportation xxxxxx will pick up material promptly. Mender has an international network of logistics companies and other solutions providers we work with to provide global coverage. Logistics can be subject arranged according to Trimark's Terms the needs of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxxeach facility through mender. Freight is prepaid (by mender) and deducted from settlements. * 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. Transportation xxxxxx will pick up material promptly. Mender has an international network of logistics companies and other solutions providers we work with to provide global coverage. Logistics can be arranged according to the needs of each facility through mender. Freight is prepaid (by mender) and deducted from settlements. Data Security After testing, all data storage devices destined for resale are sanitized to NIST 800-Xxxxx- and-Conditions-of-Sale.pdf88 Standards. Data security is of utmost importance to mender , which and we will work with Sourcewell to make sure your data security standards are incorporated herein by referencemet. The customer's Purchase Order terms If necessary, hard drives and conditions shall governother data storage devices can be destroyed (see Sections Certified Witnessed Destruction and Certified Destruction). A Certificate of Destruction and Recycling is provided *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by We rely on the equipment manufacturersmanufacturer provided warranties for each product. Generally cover parts and laborThis is per industry norm. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse All products should be used and maintained as per the manufacturer specified guidelines. Usage outside of those guidelines can certainly limit or lack of maintenancevoid any stated warranties. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes This coverage would be dependent on the product sold. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have do not directly employ an equipment service team at Xxxxx. Instead we work with independent service providers in all 50 states, but there will be gaps in geographic coverage particularly in the United Statesrural areas. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We As standard practice, we rely on the warranty from the OEM, but we will look at any warranty issue and work we preform. The equipment is covered by the original equipment manufacturerwith all parties to come to a fair resolution that satisfies our customer. * 51 What are your proposed exchange and return programs and policies? Special order items At this time PDMA products are not non-returnable and will not be exchanged. If a manufacture will take back an item they consider returnabledue to pedigree concerns, but we allow the return must have an RMA and be returned of almost any other sealed, unopened item within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentdays. * 52 Describe any service contract options for the items included in your proposal. We As we do not employ an equipment service team, we do not currently offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinany service contract options. * 53 Describe your payment terms and accepted payment methods. Standard Our typical payment terms are Net 30 days. To be considered for an open accountNET30 and we accept payment via ccard, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card and wire. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdWe are open to considering financing options for large equipment on a case-party leasing companies and can provide Sourcewell customers with information regarding this option upon requestby-case basis. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require We typically accept Purchase Orders as received by our institutional customers as long as they have payment terms specified. We do not need or provide a valid Purchase Order specific format for customers to order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governXxxxx. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturersYes. Generally cover parts and laborSee uploaded Snap-on warranty policy. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesNo. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by Third party manufactured items are subject to the original equipment manufacturer's warranty. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable Product with current part numbers may be returned for credit if original packaging is unopened and will not be exchangedundamaged. If a manufacture will take back an item they consider returnable, Customer is responsible for transportation costs unless the return must have is the result of an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmenterror on Snap-on's part. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Many out of warranty Snap-on products can be repaired under a flat rate program. See uploaded file for refrigeration equipment in Texasdetails. DFW, Houston, Beaumont and AustinOther out of warranty repairs are quoted on an individual basis. * 53 Describe 50 What are your payment terms and accepted payment methods(e.g., net 10, net 30)? Net 30, FOB Origin, Freight Prepaid. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection with an awarded contract order to make certain acquisitions? Leasing and financing options are available through Snap-on Financial Services and are quoted on a case by case basis. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (order forms, terms and conditions, service level agreements, etc.or some other entity) will process the Sourcewell Members' purchase orders. All orders will be processed at Snap-on's National Industrial Customer Service Center (ICSC). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree Customers can submit orders through their Snap-on Industrial Account Manager or directly to the terms and conditions set forth ICSC by phone, mail, fax, email, online through the B2B website, EDI, Ariba or through various other electronic platforms. Snap-on Industrial anticipates no challenges in complying with the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governquarterly reporting requirements. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Yes, we have warranties that cover all products, and parts. Warranties are those supplied by the equipment manufacturers. Generally cover parts and laboron labor is dependent upon subcontractors being used or not. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will We have a wide range of warranties from standard warranties that may have usage restrictions, to full no-fault warranties with not cover abuse or lack of maintenancerestrictions and quick replacement. * 48 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes No, we do not send people out on site for warranty repair work. The equipment is sent back to us directly (we will send the customer a UPS label) and we will complete the work in-house. If someone is needed to come on site, those services are quoted separately. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesNo, if we cannot send out one of our in-house technicians we will partner with a sub-contract to provide service and repairs. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Yes, we provide warranty any work we preform. The equipment is covered by service in partner with the original equipment manufacturermanufacturers of those items. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable We have a body worn camera refresh/replacement program that is listed as a as-a- service program that allows an agency to rent our cameras and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must always With several of our warranties we have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit advanced replacement programs for equipmentfaulty or damaged products. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Please see the attached Warranty/Maintenance Agreements. * 50 What are your payment terms (e.g., net 10, net 30)? Net 30 * 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Yes, we do provide leasing or financing options. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members’ purchase orders. All agency purchase orders should list the referenced contract # on th processed it is a typical 45 day turnaround depending on the size/sco As orders are processed, our sales support team documents the referenced contract number so that correct reports can be pulled either quarterly or monthly. All orders for refrigeration equipment in Texas. DFW, Houston, Beaumont and AustinWatchGuard products are processed through WatchGuard. * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? We do accept P-card procurement, but prefer check or EFT. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your payment terms pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, the Sourcewell discounted price) on all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents items that you propose want Sourcewell to use consider as part of your RFP response. If applicable, provide a SKU for each item in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic Our pricing is based on product-category discounts. * 55 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Our pricing is a 20% off MSRP across all product-categories. * 56 Describe any quantity or volume discounts or rebate programs that you offer. We provide quantity or volume discounts on a per agency basis. * 57 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Any sourced products or services will require be provided by a valid Purchase Order quote. For example, if installation services are needed, pricing for these services may vary per location, therefore we would provide the agency with quotes from Sourcewell customersour recommended service providers. Upon acceptance* 58 Identify any element of the total cost of acquisition that is NO like pre- delivery inspection, Strategic will agree installation, set up, mandatory tra Installation services are typically provided by outside parties or contractors in within the agencies specific location. These services are typically quoted per agency. * 59 If freight, delivery, or shipping is an additional cost to the terms Sourcewell Member, describe in detail the complete freight, shipping, and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencedelivery program. The customer's Purchase Order WatchGuard Sourcewell contract will not charge for shipping/freight charges, except for Rush Delivery fees. * 60 Specifically describe freight, shipping, and delivery terms and conditions shall governor programs available for Alaska, Hawaii, Canada, or any offshore delivery. We do not cover customs/border fees when delivering to Canada. We currently do not have any specific WatchGuard terms/programs for delivering to Alaska or Hawaii. * 61 Describe any unique distribution and/or delivery methods or options offered in your proposal. Not Applicable. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally Not all manufactures warranty will cover parts and labor, but the optional extended warranties will cover all parts and labor for all products when added to the unit either pre-sale or post sale. See attached standard warranty information. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will We do not impose usage restrictions. Life Fitness warranties cover abuse or lack of maintenancedefects in material and workmanship for the time specified in the owners manual when the equipment is used per design and intent. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes. If the manufactures warranty includes labor or if extended labor warranty is added to product, then all travel, mileage, and time are covered under that warranty, * 49 45 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage No. All regions in the United StatesUS and Canada will have service coverage by a Life Fitness certified tech, It will be a combination of Life Fitness direct techs, Individual service providers (ISO) or our dealer network techs that will ensure complete customer satisfaction as it relates to service. See attached document labeled Question 26 * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. * 51 47 What are your proposed exchange and return programs and policies? Special order items are not returnable Life Fitness always strives to put the customer first and will not be exchangedensure complete purchasing satisfaction. If The standard return/exchange policy carries a manufacture will take back an item they consider returnable20% restocking fee after any product that has already shipped from our factory. However, the return must have an RMA and be returned within 90 days in the original carton. All freightevery purchase where this occurs, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont evaluated and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be handled on a standard Quotation Form and will have this statement regarding case by case basis depending on the Terms of Sale: "This Quote shall be subject underlying circumstances. Our goal is to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governalways provide the best customer experience possible. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Yes, with the exception of tires that are those supplied by warrantable directly from the equipment manufacturerstire manufacturer. Generally cover parts and laborPlease see attached warranty documents for more information. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo limitations as long as vehicles are used within the defined operating limits. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, Xxxxxx will cover the expense of technicians' travel time and mileage to perform warranty repairs. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesCurrently no limitations. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We provide warranty any work we preform. The equipment is covered by service for everything as-sold on the original equipment vehicle regardless of manufacturer, with the exception of tires. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentNot applicable. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance Service contracts are generally provided by the local Dealership involved. Xxxxxx provides a general New Vehicle Warranty as well as optional Warranty extensions for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinsale. * 53 Describe your payment terms and accepted payment methods. Standard Xxxxxx's offers Net 20 payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collectedterms. Accepted payment methods include check, are check and ACH, wire transfer, credit card . * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Xxxxxx does not currently operate a captive finance entity, however, can work with several reputable third-third party lenders for leasing companies and can provide Sourcewell customers with information regarding this option upon requestfinancing options. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic These transaction documents will require all be originated by each individual dealer transacting the business and can vary depending on the dealer. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? No. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Xxxxxx is offering dedicated and exclusive “G-spec” configurations of both Xxxxxx Tre XXX and Xxxxxx Xxx FCEV to sourcewell customers to be compliant with Sourcewell requirements. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Xxxxxx offers a 10% discount off list price to all Sourcewell customers. Upon acceptance* 59 Describe any quantity or volume discounts or rebate programs that you offer. For orders of 50 Trucks or more within one calendar year, Strategic an additional 5% discount is offered. For individual orders made within one calendar year that accumulate to more than 50 Vehicles, the applicable discount for prior orders will agree be deducted from the invoice which includes the 50th vehicle. Every vehicle thereafter will automatically be invoiced inclusive of the volume discount granted. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. For any requests, Xxxxxx is happy to work to the terms best of your ability to accommodate customer needs related to nonstandard options or the installation of open market items. Xxxxxx will separately quote these modifications on demand and conditions set forth will charge a standard labor rate of $175 / hour and a 20% markup on any parts, components and materials sourced and installed as part of the modification. * 61 Identify any element of the total cost of acquisition that is NOT included in the Purchase Orderpricing submitted with your response. All quotes submitted by Strategic This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre-delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Factory PDI Charge: $750 / Vehicle Title registration service: $4,500 / Vehicle (estimated DMV fees) Tire charges: Based on state requirements. Driver training and orientation: Free of charge in 2024 DOT inspection: $375 (estimated, includes inspection, ELD and DOT kit installation) * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell customers will be on participating entity, describe in detail the complete freight, shipping, and delivery program. Freight is from the production factory in Coolidge, Arizona to the delivering dealer or directly to the end user. Freight consists of loading the truck onto a standard Quotation Form trailer and will have this statement regarding transporting it to the Terms of Sale: "This Quote shall be subject destination. Freight cost is $8000 for Tre XXX and $7000 for Tre FCEV. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight is not currently offered for Alaska, Hawaii and offshore delivery. Freight to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referenceCanada is $12,000 CAD and follows the same procedure as described in question 62 (above). The customer's Purchase Order terms and conditions shall govern* 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Not Applicable. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Yes. All compactor rentals are those supplied by covered completely for all repairs during the equipment manufacturers. Generally cover parts and laborterm of the rental agreement with the exception of hauler or operator abuse. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo. Surveys are done to choose the right equipment for the material/application prior to deployment. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, this is included for free with every rental agreement. All repairs are covered by Compactor Rentals of America with every rental agreement. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in No. The only consideration would be that remote geographic regions of the United Statescountry may be subject to longer response time. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty Yes. Compactor Rentals of America Warrants any work we preform. The equipment is covered by it rents for the original equipment manufacturerlife of the rental. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will Once a rental contract has been signed, the equipment cannot be exchangedreturned or exchanged per the terms and conditions of the rental contract. If Should the members business change dramatically during the term of the agreement we can evaluate trade-ins/upgrades on a manufacture will take back an item they consider returnablecase-by-case basis. For example, customers can relocate at their expense the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus equipment to a service fee will be deducted form the credit for equipmentbetter location. * 52 Describe any service contract options for the items included in your proposal. Not required as we are responsible to maintain and repair the equipment for the term of the agreement. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services Compactor Rentals of America provides free maintenance with every rental contract. We offer preventative maintenance contracts equipment installation guarantees of 45 days or less once a completed site survey is obtained. We respond to all service requests within 2 hours or credit the customer a full month of rental fees. We resolve service concerns within 72 hours by either repairing the equipment or having parts ordered as the issue is rectified. In the event we fail to meet 72 hours, we offer a credit for refrigeration open-top dumpster cost reimbursement, meaning the rental rate is credited until the total cost of transportation has been covered. We offer an equipment swap out if the compactor is down over 10% of the time in Texas. DFW, Houston, Beaumont and Austinany given calendar year. * 53 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) We never have more than one-quarter of one percent of our compactor fleet inoperable. Our vetted vendor network and swift response times ensure that up time is optimized. * 55 Describe your payment terms and accepted payment methods. Standard Payment is due monthly on the first of the month for the duration of the agreement. We offer a 5% discount for ACH enrolled payment terms are Net 30 dayscustomers. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdThis program is rental-party leasing companies and based, so the monthly rental can provide Sourcewell customers with information regarding this option upon requestbe adjusted based on the length of the term to meet the financial obligations of members. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Every agreement is processed through the same format. Agreements are provided to members individually based on projects, and executed agreements are processed through our contracts administrator and controller and logged/numbered. We can run reports of activity at any time to provide Sourcewell most current data. All agreements go through our office, even those created by a valid Purchase Order from dealer network. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? We can. Upon acceptance, Strategic will agree There is no additional cost unless there is a fee associated with a payment service. If there is a fee to belong to the terms and conditions set forth service, that fee is passed through simply to cover that cost. * Provide detailed pricing information in the Purchase Orderquestions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Sourcewell-specific discounted pricing model/sheet uploaded. Rates are based on a single-unit project. Additional discounts of up to 10 percent are provided on multiple-unit projects. Price sheet detailed for options of the term of rental, size/style of equipment, and installation specific applications. Specialty equipment or installation quotes are provided per application if not covered by the pricing document provided. * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Pricing discount represents between 20-40% discount off of list price depending on new, or refurbished equipment. * 61 Describe any quantity or volume discounts or rebate programs that you offer. Quantity and volume discounts are available. They are calculated at the time of opportunity, and passed along to the member based on the project. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Any "sourced" products or services would be specialty items outside the standard pricing sheet provided. They are subject to the same discounting structure as the standard products. * 63 Identify any element of the total cost of rental that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a rental that are not directly identified as freight or shipping charges. For example, list costs for items like loading and unloading, fuel surcharges, environmental fees or permits, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form costs of delivery, installation, start-up, and will have this statement regarding training are included in the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencerental price. The customer's Purchase Order only additional charges would be non-standard situations such as construction projects that require specific on site training, safety equipment, and specific equipment (non-marring wheels on forklifts, electric powered, etc.). These are identified at the time of the opportunity and costs provided to the members in a proposal before acceptance of the project. * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Delivery is included in the rental cost. This is a significant advantage to purchasing equipment where our competition charges for delivery and installation. * 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Additional charges are applicable for ocean freight, and conditions shall governquoted per project to the member as part of the proposal for the project. Costs are determined prior to execution of project. * 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. All transport standard or unique is handled by our logistics people in-house. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally UVT-branded item warranties cover parts products, parts, and labor. Individual manufacturers have specific warranties based on the item but often cover all necessary items. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNo. Some manufacturers implement warranty restrictions based on hours and/or charge cycles in addition to the standard term. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Most repairs are performed at our Fayetteville location however, fixed site items such as the DJI Dock will include associated travel expenses. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in UVT will always provide an efficient and cost-effective solution for repairs, whether that be in-house, with the United Statesmanufacturer, or with a 3rd party that can offer better/faster service. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preformThis is entirely up to the manufacturer. The equipment is covered by Depending on the original equipment manufactureritem, UVT may be able to provide these services in-house. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable UVT accepts returns within 7 days of receipt. The item must be unused and will not be exchangedin new condition. If a manufacture will take back an item they consider returnable, the Our full return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. policy is available here: xxxxx://xxx.xxx.xx/returns * 52 Describe any service contract options for the items included in your proposal. We Some manufacturers offer preventative maintenance contracts for refrigeration equipment in Texasextended warranties or protection plans that will be readily available. DFWAdditionally, Houston, Beaumont UVT offers Fleet plans that include various service options to simplify the operation and Austinensure reliability of aircraft. * 53 Describe your payment terms and accepted payment methods. Standard payment UVT offers NET 30 terms are Net 30 daysto all government and established customers. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment Payment methods include checkpurchase orders, ACHletters of intent, credit/debit, and wire transfer, credit card /ACH. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable thirdUVT is the only robotics distributor in the U.S. to offer an in-party house leasing companies program on multiple brands. Terms are generally 12-36 months and can provide Sourcewell customers with information regarding this include an option upon requestto purchase, renew, or trade equipment at the end of the term. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from A copy of our Terms may be found at the address below. xxxxx://xxx.xxx.xx/terms Additionally, we are happy to accept standard PO's, or signed quotes for processing orders, as long as the item and price match and delivery/billing contact information is included. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? UVT does accept p-cards and we do not charge any additional fees. Upon acceptance, Strategic will agree to the terms and conditions set forth * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Based on prior contract experience, the easiest price methodology is a flat discount broken down by Strategic to Sourcewell customers will be the manufacturer. This industry introduces new products daily, this frequency creates a burden on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governeveryone. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally Yes, our warranties cover all products, parts and labor. Please refer to our uploaded warranty policy. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Our warranties do not cover abuse impose usage restrictions or lack of maintenanceother limitations, as long as the product is not misused, abused or used in an unsafe manner. * 48 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes Yes, provided the warranty is deemed to be caused by the manufacturer. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in There are no geographic regions of the United StatesUS and Canada for which we cannot provide a certified technician to perform warranty repairs. Repairs or replacements would be coordinated directly through the factory. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Yes, Xxxxxx Xxxxxxxx will cover warranty any work we preform. The equipment is covered service for items made by the original equipment manufacturerother manufacturers. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and Merchandise purchased through Xxxxxx Xxxxxxxx may be returned within 90 days for a refund of the cost of the merchandise on QuickShip product only. No returns are accepted on other products, upholstered furniture or custom products. Product must be in the original cartonsellable condition without damage. All freight, restocking, damage plus a service A 25% restocking fee will be deducted form the credit for equipmentincurred. Purchaser to pre-pay freight charges upon return. Returns must be initiated within 30 days of receipt. Contact Xxxxxx Xxxxxxxx to receive a Return Goods Authorization (RGA) number and instructions. Credit will be issued after products are received and inspected. Product will be inspected within 5 business days upon return to Xxxxxx Xxxxxxxx. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment The PHabLAB division offers service contract options beyond the original warranty. The PHabLAB Support Contract Renewal is uploaded in Texas. DFW, Houston, Beaumont and Austinthe Additional Documents section. * 53 Describe n 50 What are your payment terms and accepted payment methods. Standard (e.g., net 10, net 30)? Our payment terms are Net 30 daysnet 30. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? Yes, we do. Xxxxxx Xxxxxxxx partners with an awarded contract (National Cooperative Leasi example of our Xxxxxx Xxxxxxxx / National Cooperative Leasing Broch * 52 Briefly describe your proposed order forms, terms and conditions, service level agreements, etc.)process. Upload a sample of each (Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members’ purchase orders. Xxxxxx Xxxxxxxx’x dealer network plays an integral role in marketing our current Sourcewell contract by working closely with current and prospective Sourcewell Members, explaining the solutions the contract provides to meet their unique needs. Should Xxxxxx Xxxxxxxx be awarded a contract from this RFP our dealers will continue to play an integral role. We propose to continue to use the order process we are using successfully with our current contract. Contract quotes are prepared by Xxxxxx Xxxxxxxx for Sourcewell Members’ specific projects based on the information provided by our dealers. The dealer who has the relationship with the Sourcewell Member and has “sold” the project through our contract is referenced in the body of your responsethe contract quote. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree The Xxxxxx Xxxxxxxx dealer presents the contract quote to the terms Member and conditions set forth reviews it with them. Should changes be requested, Xxxxxx Xxxxxxxx creates a revised/updated contract quote reflecting the requested changes, which the dealer then presents and reviews with the Sourcewell Member. Purchase orders are issued directly to Xxxxxx Xxxxxxxx by the Sourcewell Member. This process - with the detailed contract quotes being prepared by Xxxxxx Xxxxxxxx, and the purchase orders being issued directly to Xxxxxx Xxxxxxxx – provides Xxxxxx Xxxxxxxx with the detail needed to report quarterly sales to Sourcewell as described in the Purchase OrderContract template. All quotes submitted Incoming purchase orders are first reviewed by Strategic customer service and then forwarded to Sourcewell customers will be on a standard Quotation Form Xxxxxx Xxxxxxxx’x contract manager for review and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencecoding. The customer's Purchase Order terms incoming purchase order is coded as a Sourcewell contract purchase order and conditions shall governis entered into our production system accordingly. Monthly reports are generated internally of Sourcewell contract purchase orders that have been invoiced in that specific month. These reports provide the information that is needed for creating the quarterly contract sales activity report listed in the Contract template. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties All standard Eppendorf products are those supplied covered by the equipment manufacturers. Generally cover a Warranty, inclusive of parts and labor. The length of coverage varies by product category, but is clearly outlined in the product information found on the Eppendorf website and in product brochures. See here: xxxxx://xxx.xxxxxxxxx.xxx/US-en/service- support/product-warranty/#accordion-c55045-3 Eppendorf does occasionally make DEMO or REFURBISHED products available for sale. These items are clearly noted as such, and may have no warranty or less warranty coverage than the first quality, standard version of the same product. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty coverage commences on the date of shipment. The Warranty runs only to the original buyer of the equipment and only if product is used for it’s intended purpose under normal operating conditions. Warranty coverage applies to defects in material or workmanship during the limited warranty period, as determined by an inspection from Eppendorf service personnel. Defective parts will be repaired or replaced at the seller’s option. Such repair or replacement shall not cover abuse or lack of maintenanceextend the original warranty coverage period. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes Should the product be field serviceable, warranty service is inclusive of time and travel. Should the item require in-house service, return shipping to the customer shall be included. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesNo. Eppendorf employs it's own full time service engineers. If a product is field serviceable, an engineer will be scheduled and dispatched appropriately, regardless of customer’s location. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Eppendorf is submitting this bid direct, an is the manufacturer of the items offered. Our service engineers only offer warranty any work we preform. The equipment is covered by the original equipment manufacturerservice on Eppendorf products. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable We offer a year-round trade in program on pipettors and dispensers that will not be exchangedavailable to all Sourcewell members. If a manufacture will take back an item they consider returnable, the return must have an RMA and Any brand of pipettor or dispenser may be returned within 90 days for a deep discount on a new Eppendorf pipettor or dispenser. Additionally, we offer limited time trade in promotions on other product categories during the original cartonyear. All freightEach offer may have it's own unique terms and conditions, restocking, damage plus a service fee which will be deducted form the credit for equipmentclearly outlined. Offers may be communicated via local sales reps, email blasts, web promotional pages or other methods. * 52 Describe any service contract options for the items included in your proposal. We offer Our service group offers both on-demand service as well as a variety of preventative maintenance contracts plans for refrigeration equipment in Texasall products. DFW, Houston, Beaumont and AustinThe options vary by product category. Please reference the enclosed example Service Plan menu. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification You may upload representative samples of your performance materials (if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree response in addition to responding to the terms questions below. 53 Describe any performance standards or guarantees that apply to your services Eppendorf adheres to a number of process standards, including ISO, to ensure that our performance as a supplier is part of the high quality experience our customers have come to expect. We continuously monitor both the performance of our products and conditions set forth in our performance as a supplier. We accomplish this through following our own internal metrics as well as by proactively requesting formal feedback via the Purchase OrderQualtrics survey module. We would be happy to discuss or review our performance as a supplier to Sourcewell and it's members at any time during the course of the agreement. All quotes submitted ISO certificates can be found here: xxxxx://xxx.xxxxxxxxx.xxx/US- en/service-support/quality-regulatory-affairs/certificates/quality-management-iso/ * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) As referenced above, Eppendorf adheres to a number of process standards, including ISO, to ensure that our performance as a supplier is part of the high quality experience our customers have come to expect. We continuously monitor both the performance of our products and our performance as a supplier. We accomplish this through following our own internal metrics as well as by Strategic proactively requesting formal feedback via the Qualtrics survey module. We would be happy to discuss or review our performance as a supplier to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding it's members at any time during the Terms course of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governthe agreement. *

Line Item Question Response. 46 76 Do your warranties cover all products, parts, and labor? Warranties are those supplied by NRS stands behind and warranties all products, parts, and labor for structural strength of any framework or component for one year from date of product shipment. NRS provides a five-year warranty on aluminum plank that it will not blister, crack, peel, or flake due to weather, temperature change, continued exposure to rain, snow, or U.V rays from the equipment manufacturerssun. Generally cover parts and laborCopy of our Warranty Program is uploaded under Documents. * 47 77 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will NRS warranty does not cover abuse damages resulting from improper usage, abuse, alteration, negligence, transportation, fire, lightning, caustic chemicals, acts of God, improper maintenance, vandalism, or lack other causes beyond the control of maintenancethe "company" are excluded. Copy of our Warranty Program is uploaded under Documents. * 48 78 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes Most warranty issues are solved quickly and efficiently resolved through photography. Our manufacturing documents are in CAD and Inventor 3D software which allows us to easily identify any manufacturing error that may have occurred. NRS at their own discretion may elect to disburse someone from our engineering or installation support team to the job site. If deemed to be a warranty issue, NRS will cover the expense including NRS installer technicians travel time and mileage to perform the warranty repairs. NRS has been providing spectator seating for over 35 years and has built our business by standing by our products. Copy of our Warranty Program is uploaded under Documents. * 49 79 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesThere are no geographic areas for which NRS or and NRS authorized dealer cannot provide a technician to perform warranty repairs. * 50 80 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered Items not manufactured by NRS such as metal skirting for bleachers are passed through warranties by the original equipment manufacturer. NRS's installation support team and engineering team will handle any discussions or additional questions regarding all warranties even if they are passed through the original equipment manufacturer. * 51 81 What are your proposed exchange and return programs and policies? Special order items NRS must approve return of product through a completed return authorization form. The NRS authorized dealer or NRS inside sales team will complete this document and issue a return authorization approval. NRS charges a 20% restocking fee as returned product is unpackaged, inspected, and products that pass inspection are not returnable and restocked into inventory. NRS will not be exchanged. If a manufacture will take back an item they consider returnable, only credit for product that passes the return must have an RMA inspection process. The credit is for the approved inspected product less the 20% restocking fee. The customer is responsible for freight charges for the returned product from the customer's location to the NRS manufacturing facility and be returned within 90 days distribution center in Lakeland, Florida. Template of the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentReturn Authorization Form is uploaded under Documents. * 52 82 Describe any service contract options for the items included in your proposal. We Bleachers and grandstands require a yearly inspection. NRS does not offer preventative maintenance contracts for refrigeration equipment service contracts, however, the NRS authorized dealer base offers inspection services through their local presence in Texas. DFW, Houston, Beaumont and Austinthe market. * 53 Describe your payment terms and accepted payment methodsLine Item 83. Standard payment terms are Net 30 daysNOTICE: To identify any exception, or to request any modification, to Sourcewell standard Contract terms, conditions, or specifications, a Proposer must submit the proposed exception(s) or requested modification(s) via redline in the Contract Template provided in the “Bid Documents” section. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicableProposer must upload the redline in the “Requested Exceptions” upload field. All applicants exceptions and/or proposed modifications are subject to Strategic's Credit Terms review and Policies approval by Sourcewell and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) will not automatically be included in the document upload section of your responseContract. Strategic will require a valid Purchase Order from Sourcewell customersNRS does not have any exceptions are modifications to propose. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *Yes No

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. Yes (see attachment: Brine Masters Warranty) * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty No, wear items such as a Pump seals may not be covered by our standard warranty. However, stating such we have never had to replace any pump seals. In the event that we are awarded the Sourcewell contract we will not cover abuse or lack of maintenanceinclude pump seals as a warranty item. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. No * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. Yes * 51 What are your proposed exchange and return programs and policies? Special order We ship out replacement parts the same day, And ask that warranty items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned to us within 90 30 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont (See attachment: Service Agreement) a. Annual service inspection and Austintraining program $2,200 / YR b. Cellular gateway data plan / $500/yr. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net due 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card days * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies We offer: Rental, Lease and can provide Sourcewell customers with information regarding this option upon requestor Financing to customers. Terms of agreement are flexible to meet the customers' needs. (Duration of program and configuration of equipment) * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Standard Invoice to include, PO number, Sourcewell contract, Description of equipment and or service, Customer contact information and Our company information. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes, no additional charge * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Pricing Structure: List Price for all equipment and line items, less 10% Discount for Sourcewell customers for all equipment. See attachments., (Brine Masters Price Worksheet.XLS and PDF) * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from Sourcewell customersMSRP or list, state the percentage or percentage range. Upon acceptance10% * 59 Describe any quantity or volume discounts or rebate programs that you offer. If purchase more than 1 unit of brine maker or truck fill system, Strategic will agree an additional 5% discount applies to the terms 2nd item of lesser value. Discount does not apply to installation items or parts.. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Open Market items: Cost + 15% Markup + Freight and conditions set forth handling. This will include storage tanks and or other items not listed on the bid price sheet.) * 61 Identify any element of the total cost of acquisition that is NOT included in the Purchase Orderpricing submitted with your response. All quotes submitted by Strategic This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. Pricing does not include installation: Due to the nature of the equipment it is not practical to include installation for each location differs in scope of the project. We do offer installation services for the equipment to be quoted separately per customers request and installation supplies for install of equipment. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell customers participating entity, describe in detail the complete freight, shipping, and delivery program. Freight is included in the bid price. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Common carrier freight quote with no markup will be on a standard Quotation Form and quoted to the customer. cost will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by referencepassed along less freight allowance granted in bid price. The customer's Purchase Order terms and conditions shall govern* 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. None *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and laborYes. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty Yes. Blauer warrants that every product we produce will be free in defects in materials and workmanship for a specific period of time according to the product category. Our uniform shirts, pants, sweaters, job shirts, and safety vests are covered for a period of one year from date of purchase. Our outerwear and rainwear products are covered for a period of three years from date of purchase. Our footwear, base-layer, duty bag, and accessory line is covered for a period of 120 days from date of purchase. Blauer's warranty coverage does not cover abuse include normal wear and tear from use, misuse, or lack of maintenanceimproper laundering and care. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes N/A. Warranty service claims are coordinated through local stocking distributors or directly with Blauer's customer service staff, who coordinate shipment of items in question to Blauer's distribution center for evaluation. * 49 47 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesN/A. Warranty repair is provided by Blauer either at our stocking distributor locations or at our distribution center. Field technicians are not utilized for warranty repair of uniform items. * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. N/A * 51 49 What are your proposed exchange and return programs and policies? Special order items are not returnable In addition to our standard warranty service, Blauer offers exchanges and will not be exchangedreturns of unused products in their original packaging and with all labels and hangtags intact within 30 days of purchase. If a manufacture will take back an item they consider returnable, the return must have an RMA Shipping and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmenthandling charges apply. * 52 50 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Blauer's proposal includes customization of our products. Typical customization options include hemming, alterations, lettering, application of emblems, application of equipment tabs, addition of striping and braids, addition of pockets, and addition of epaulets. While not included in our proposal pricing, Xxxxxx is willing to consider requests from participating entities for refrigeration equipment in Texasuniform rental and cleaning services. DFWSuch services would be negotiated and subcontracted through a local, Houston, Beaumont and Austinauthorized distributor or service provider. * 53 Describe 51 What are your payment terms and accepted payment methods. Standard payment terms are (e.g., net 10, net 30)? Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 52 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)to make certain acquisitions? No. Upload a sample of each (* 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section of Contract template. For example, indicate whether your responsedealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Strategic Blauer will utilize a hybrid model whereby we designate local, stocking distributors for sales and service to Participating Entities as available and appropriate, and a direct sales and service model for situations in which a local, stocking dealer is not available or able to provide excellent service. When sales and service are subcontracted through a local distributor, we will require the distributor to provide Blauer with a valid Purchase Order from Sourcewell customersmonthly report of their sales to each participating entity. Upon acceptance, Strategic The report will agree indicate both unit and dollar sales by entity. * When sales and service are provided directly by Blauer to participating entities the terms monitoring and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers reporting of quarterly sales will be on done directly from Blauer's ERP system. Each participating entity will be assigned a standard Quotation Form and will have this statement regarding the Terms customer number in Blauer's system to enable tracking of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein sales by reference. The customer's Purchase Order terms and conditions shall govern. *entity.

Line Item Question Response. 46 77 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally Our warranties cover all products, parts and laborlabor for fabric structures being sold and distributed through ClearSpan. These warranties protect our Sourcewell members’ investment. Please see attached warranty information. * 47 78 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceThe restrictions included in the warranty documentation are clearly outlined in our standard warranty. Please see attached warranty information. * 48 79 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes Yes, if ClearSpan installation services is purchased, the expense of the technicians' travel time and mileage are covered during the labor warranty coverage period. Please see attached labor warranty information. * 49 80 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage can service all states in the United StatesStates and all provinces in Canada. * 50 81 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered Warranty service for items made by other manufactures that are part of this proposal are passed to the original equipment manufacturer. We will function as the liaison to ensure the Sourcewell member is satisfied with the appropriate level of service. * 51 82 What are your proposed exchange and return programs and policies? Special order items The structures offered in ClearSpan's proposal are not returnable custom in nature and will cannot be exchangedreturned. If a manufacture will take back an item they consider returnableAdd on items such as doors, the return must have an RMA lights and fans can be returned or exchanged within 90 days in our 90-day standard term if needed. Our customer service team is readily available to assist with any exchange or return questions and review each case to determine the original cartonunderlying circumstance. All freight, restocking, damage plus a Our goal is to always provide the best customer service fee will be deducted form the credit for equipmentexperience possible. * 52 83 Describe any service contract options for the items included in your proposal. We offer preventative ClearSpan offers custom maintenance and service contracts for refrigeration if requested. This includes yearly inspections and maintenance visits depending on the client's needs. These are priced on a case-by-case basis using labor rates, equipment in Texas. DFW, Houston, Beaumont rentals costs and Austintravel expenses. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification You may upload representative samples of your performance materials (if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree response in addition to responding to the terms questions below. 84 Describe any performance standards or guarantees that apply to your services. ClearSpan offers industry leading standards, with our 1-year installation warranty, 50- year warranty on the building frame and conditions set forth 30-year warranty for our 29oz cover. * 85 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.). All our services or guarantees are tracked by our project managers and/or customer service team. Each question, issue, exchange, or project return are given a case number to track response time, circumstances, and resolution. This helps us measure where we stand with service standards and guarantees. Also, this metric develops our key performance indicators for each year within each department. * 86 Describe the methods or techniques that impact the durability or longevity of your product. ClearSpan uses only high-quality steel sourced in the Purchase OrderUnited States for our truss and beam structures. Our fabric membrane material is an industry premium for longevity and durability. We take pride in offering our structures otherwise we would not put our name on it. Also, if ClearSpan installs the structure, we assure each piece is installed properly. The base plates, cross cables, keder and purlins reduce the movement of the building. While our turn buckles and rachet straps are securely tightened to reduce bowing or dips within the fabric cover which reduces the impact inclement weather or wind has onto the structure. 87 Describe your quality control and assurance process. ClearSpan inspects our fabric and steel members on each order prior to delivery. We design our structures with more safety factors than required by the governing building codes in most cases. Line Item 88. NOTICE: To identify any exception, or to request any modification, to Sourcewell standard Contract terms, conditions, or specifications, a Proposer must submit the proposed exception(s) or requested modification(s) via redline in the Contract Template provided in the “Bid Documents” section. Proposer must upload the redline in the “Requested Exceptions” upload field. All quotes submitted exceptions and/or proposed modifications are subject to review and approval by Strategic to Sourcewell customers will be on a standard Quotation Form and will not automatically be included in the Contract. Do you have this statement regarding the Terms of Sale: "This Quote shall be subject exceptions or modifications to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *propose? Acknowledgement * Yes No

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts Yes, New Deal Deicing's written warranty covers all products, parts, and labor. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse Xxxxxx Industries, LLC dba New Deal Deicing (“the Company”) warrants all products manufactured by it or lack of maintenancedistributed by it to be free from defects in materials and workmanship under normal use and in service for which the product is intended. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Yes At the Company's option, a repair or replacement of part(s) under warranty may be done either at Company’s facility or purchaser’s location. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage Warranty service is valid in the United Statesall areas that New Deal Deicing operates. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the New Deal Deicing's responsibility will be to act as liaison between original equipment manufacturermanufacturer and purchase to honor third party’s warranty. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If At the Company’s option, a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee repair or full replacement under warranty will be deducted form performed at the credit for equipmentCompany’s facility or purchaser’s location. * 52 Describe any service contract options for the items included in your proposal. We New Deal Deicing does not currently offer preventative maintenance contracts any service contract options for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austinits products. * 53 Describe your payment terms and accepted payment methods. Standard New Deal Deicing’s standard payment terms are Net 30 days30; however, Net 45 and Net 60 terms are available if requested. To be considered for an open accountNew Deal Deicing accepts payments via check, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include checkcash, ACH, wire transferwire, credit card and P-card. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party New Deal Deicing does not currently have specific leasing companies or financing options; however, customer payment terms are flexible between Net 30 and can provide Sourcewell customers with information regarding this option upon requestNet 60 depending on need. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Prospective customers are provided with a valid Purchase Order from Sourcewell customersstandard quote form (attached). Upon acceptanceOnce a customer issues a PO or other order request, Strategic will agree an order acknowledgement is sent out confirming the order (attached). After an order has been successfully completed, an invoice is issued to the terms customer (see attached). * 56 Do you accept the P-card procurement and conditions set forth payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Yes. P-cards and credit cards are accepted for payment. No additional cost is required to use these forms of payment. * Provide detailed pricing information in the Purchase Orderquestions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The proposed Sourcewell contract pricing model is based on line- item discounts. All items are priced FOB origin distribution center. Shipping is added per destination requested. Please see attached SKU list for line-item pricing. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. All SKU items in the proposal are priced with a set percentage discount from MSRP/list price. The discount percentage range varies from 10% to 20% based on item. See attached SKU list for line item pricing. * 59 Describe any quantity or volume discounts or rebate programs that you offer. Purchases of full truckload quantities of non-chloride non-corrosive deicing products, of at least 20 skids, receives an additional 2% discount. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. New Deal Deicing anticipates selling primarily off of the proposed SKU list; however, if a Sourcewell customer requests a “sourced” product not present on the current SKU, New Deal Deicing intends to price the item at 10% below the current MSRP/list price. For requests related to non-standard options or accessories, New Deal will price the option at cost plus 10%. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. There are no mandatory charges associated with the purchase of any of New Deal Deicing’s product offerings. The only optional charge that a customer may incur would be for onsite training and onsite equipment set-up. Please note that any remote training via LMS, telephone, zoom, or other electronic means will not incur any additional fees. For physical onsite training, the fee is $500 per day plus actual travel expenses. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight charges are an additional cost for Sourcewell participating entities; however, Sourcewell participating entities always have the option to arrange freight pick-up themselves at no additional cost. If a Sourcewell participant decides to book freight through New Deal Deicing, New Deal will obtain a minimum of three quotes submitted by Strategic from reputable nationwide freight companies and present the participant with the prices and transit time options. Once the customer gives the approval, New Deal Deicing will book the freight and arrange the shipment. Shipments are always arranged to the customer’s door. New Deal Deicing will monitor the shipment throughout the process, while providing daily status updates to the customer. Once the shipment arrives, a New Deal sales rep will check on the customer to determine that the delivery went smoothly and everything arrived. After confirming that the shipment arrived in good order, New Deal Deicing will invoice the customer per the payment terms agreed upon before order placement. If the shipment didn’t arrive as expected, New Deal will arrange to repair, return, or replace the damaged item(s). All items will be repaired or replaced before New Deal bills the customer for the order. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. New Deal Deicing has extensive experience shipping products to Alaska and other off shore and island locations. Freight arrangements will be handled in a similar fashion as regular freight shipments. Freight will be quoted and options presented to Sourcewell customers participants before any freight is booked. The main differences between standard ‘lower-48’ freight options and those serving remote locations include longer transit times, higher freight rates and limited door delivery options. All freight options and prices will be on presented to Sourcewell participants before executing any order requests. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. New Deal Deicing has a standard Quotation Form state-of-the-art nationwide distribution network to ensure deicing products are delivered to 80% of all customers within 24-hours of order and will have this statement regarding 98% within 48 hours. To accomplish this, fully stocked distribution centers are located across the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdfcountry in Seattle, which are incorporated herein by referenceWA, Denver, CO, St. Louis, MO, Indianapolis, IN, and Newark, NJ. The customer's Purchase Order terms To ensure expedited freight, New Deal has contract rates for guaranteed service with over ten (10) major and conditions shall governregional transportation firms. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover Yes, Cargill has a 1 year parts and laborlabor warranty on all of our equipment. Customers are also able to procure additional years of warranty for an additional cost. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceCargill equipment has a general warranty with provisions. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes If a technician is required during the warranty period, the travel time, labor and mileage are all covered during the warranty period. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage Cargill is able to provide warranty and service work in the United Statesevery location we sell equipment. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The All parts used on Cargill equipment is covered by the original equipment manufacturerare part of our warranty. * 51 What are your proposed exchange and return programs and policies? Special order items Cargill would deal with it on a case by case basis. Our sales and technical teams work very closely with customers before the purchase using engineering plans and multiple pre-call meeting with the customer and technician to ensure there are not returnable and will not be exchanged. If reasons to expect or need a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentreturn. * 52 Describe any service contract options for the items included in your proposal. Cargill service contract items include pre-season, post-season shut down plans and maintenance plans. This ensures the peak and optimal experience with our equipment. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFWtraining refreshers, Houston, Beaumont phone support and Austina host of additional services. * 53 Describe your payment terms and accepted payment methods. Standard payment Cargill terms are Net net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships Cargill works with several reputable third-party leasing companies another Sourcewell vendor, National Cooperative Leasing. We connect the agency direct to NCL and can provide Sourcewell customers with information regarding this we work to promote that payment option upon requestto all of our customer who wish to pay over an extended period of time. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require Cargill identifies for the Sourcewell user both their member ID and the Cargill Contract # on the quote and then as well we make sure the customer knows we are using their Sourcewell member # on the invoice. see Attached documents. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Cargill does accept P Cards for procurement and payments and there is no additional cost for the use of the card. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a valid Purchase Order from SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Cargill provides a line item discount of 3% off each SKU we have submitted on the Sourcewell customersbid. Upon acceptanceSee attached document. In addition, Strategic will agree labor, freight and any additional parts that are required for the project are discussed with the member and they are added to the terms quote letter and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governfinal invoice. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. Yes * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will Operator negligence not cover abuse or lack of maintenance. following requirements for service in the manual is not covered under warranty * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Warranty only covers parts and labor for removal and installation * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesXxxxxxxxx can cover all geographic regions. All service and warranty will be supported through our Tech Service department for planning and scheduling of customer needs. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Yes, all warranty any work we preform. The equipment is covered and service for product made by the other manufactures will be handled through Xxxxxxxxx Technical Service department if provided on original equipment manufacturerorder from Henderson. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable Xxxxxxxxx Warranty Policy and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentprocess is attached. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFWXxxxxxxxx provides full turnkey, Houstonretro, Beaumont and Austinspare parts, and/or service as needed per customer request. * 53 Describe your payment terms and accepted payment methods. Standard payment Payment terms for equipment and turnkey trucks are Net net 30 daysdays after shipment or cash in advance. To be considered for an open accountWe accept corporate checks, all new customers will be required to complete a New Customer Application money orders, ACH and provide tax exemption certification if applicablewire transfers as different forms of payment. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party Currently, Xxxxxxxxx does not have a leasing companies and can provide Sourcewell customers with information regarding this option upon requestprogram or financing options available. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Sourcewell Members will require be provided a valid Purchase quote from the Sourcewell contract. The Sourcewell Member will issue purchase order directly to Xxxxxxxxx or an authorized Xxxxxxxxx dealer trained to sell the Sourcewell contract. Xxxxxxxxx will process PO from either Sourcewell Member or Dealer into a Customer Order. A line item on the Customer Order from Sourcewell customers. Upon acceptance, Strategic will agree indicate the order is related to the terms Sourcewell contract. Product and conditions set forth upfitting services will be invoiced when products or completed trucks are shipped. All purchase orders, customer orders and invoices are recorded in a Sourcewell Sales Report to track sales activity and administration fees. All documents are retained for audit purposes. Please refer to Table 13_Audit Process. Examples of Xxxxxxxxx quote and invoice as follows: QUOTE 160819 CITY OF BELTON and INVOICE 363380 CITY OF XXXXXX * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Xxxxxxxxx does accept P-card and credit card payments for purchases $2,000 or less per total order. Purchases greater than $2,000 per total order require check, money order, ACH, or wire transfer. * Provide detailed pricing information in the Purchase Orderquestions that follow below. All quotes submitted by Strategic Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. The pricing workbook as provided in the upload section of the response, provides our MSRP list pricing. Sourcewell customers will be on a standard Quotation Form members have access to all products offered in our pricing workbook and will have this statement regarding receive a 10 % discount off MSRP list price. Each line item has a unique identifier to help differentiate the Terms of Sale: "This Quote shall be subject product options. Our Brine makers and truck fill station are configurable products that allow the Sourcewell member to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms customize their unit to best fit their needs and conditions shall governbudget. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? See the attached warranty registration information, warranties, and warranty claim information. Warranties cover defects in material and workmanship, which are those supplied attributable to the Wheeled Coach brand and arise during normal use and service. Other components are covered by the equipment manufacturers. Generally cover parts and labortheir manufacturer's warranties. * 47 a) Conversion warranty = 12 months / unlimited mileage b) Limited Lifetime Cabinet Construction Warranty = 11 years c) Limited Electrical Warranty = 11 years d) Modular Structure Limited Lifetime Warranty = 15 years e) Body Paint Warranty = 0 / 36 months – 100% coverage 37 / 48 months – 50% coverage 49 / 60 months – 25% coverage 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. Normal use and service * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes It is listed in our dealer distributor agreements and in our warranties that we do not cover travel time and mileage, but we are an ethical manufacturer that will look at all request for reimbursements on a case by case basis and determine what the correct course of action should be and follow through. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. None * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We If the component by another manufacturer has failed within the described conversion warranty, we will cover the warranty any work we preformservice. The equipment is covered by After the original equipment manufacturerexpiration of the described conversion warranty then it will go through the OEM. * 51 50 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnableDue to all of the variables that can transpire, the return must result will have an RMA to be determined by a case-by-case basis and be returned within 90 days in choose the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentcorrect course of action and follow-through. * 52 51 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFWService Contracts may be available by our distributor, Houston, Beaumont and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and which will have this statement regarding to be determined of the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governservices requested. *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover All of our products, parts and services carry a manufacturer (materials) and workmanship (labor) warranty; warranty terms vary by specific products. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover Plug Smart has normal "appropriate use and required maintenance requirements" for all equipment installed to prevent abuse or lack of maintenanceinstalled equipment and fraudulent warranty claims, but no conditions outside of normal business practices. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes For one year, Plug Smart's technicians travel and mileage is covered for all warranty claims. * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United StatesThere are no geographic regions that we serve (develop/implement projects) for which we cannot provide a certified technician to perform warranty repairs. * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We Because we are the sole source of responsibility for the equipment, products, and services provided under this contract, we will cover or coordinate all warranty any work we preform. The equipment is covered by the original equipment manufacturerservice requests. * 51 49 What are your proposed exchange and return programs and policies? Special order items are not returnable Plug Smart accepts returns and/or exchanges for any material we sell less shipping and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipmentrestocking fees. * 52 50 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts Plug Smart's service programs are highly flexible and always created in consultation with the Client's key stakeholder team. Plug Smart would not expect a customer would need a service agreement in year 1 post construction (due to warranty shake out period). Our ""out-of-the-box"" service programs are outlined in the graphic in the supplemental attachment labeled "Service Contract Options - Line Item 50". * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 51 Describe any performance standards or guarantees that apply to your services In our project methodology, performance standards are defined as the process for refrigeration ensuring that all project activities necessary to design, plan and implement a project are effective and efficient with respect to the purpose of the objective and its performance. Quality management is not an event - it is a process; a consistently high-quality product or service cannot be produced by a defective process. Quality management is a repetitive cycle of measuring quality, updating processes, measuring, updating processes until the desired quality is achieved. Additionally, on our projects, quality does not mean purchasing the most expensive material or services available on the market. Quality and grade are not the same. A product may be of good quality (no defects) and be of low grade (few or no extra features). With this in mind, our procurement teams are careful when procuring material and equipment as part of and HVAC installation. During the procurement stage, equipment/material providers are required to submit cut sheets, catalogs, references, financial, insurance, warranty, bonding (if required) and other information during the selection process. This information is collected, analyzed, compared, scored, and in Texasmost cases, shared with the client if they have an interest to be involved in the selection process. DFWThis level of transparency would be provided to Sourcewell members if awarded a contract. * 52 Describe any service standards or guarantees that apply to your services (policies, Houstonmetrics, Beaumont KPIs, etc.) The service standards that we use for our material and Austinservice selections involve critical items such as past performance, financial viability, warranty/service, references, company history, risk management and other criteria depending on the project. This is the process that we use to ensure that all equipment/material would conform to quality-based project specifications, and provide the client with the best possible value. Examples of quality-based scoring criteria from past scorecards are provided below: • Functionality – Can this equipment/material perform its intended function on the project and behave as expected. • Performance – Can this equipment/material meet or exceed all the performance specifications as defined by project requirements. • Reliability – Does this equipment/material have the ability to perform as intended under normal conditions without unacceptable failures. • Relevance – Is this equipment/material pertinent, applicable, and appropriate based on its intended use or application in the project. • Timeliness – Can this equipment/material be delivered in time to meet project schedules and timelines. • Completeness - Is this equipment/material a complete solution and can it address the entire scope of services in its entirety. • Warranty/Service - Does this equipment/material come with a warranty/service packages consistent with best practices in the industry. * 53 Describe your payment terms and accepted payment methods? Plug Smart has a standard net 30 payment terms. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transferCheck, credit card card, electronic deposit, or electronic bank transfer. * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic As part of our partnership with Sourcewell, Plug Smart will help educate and offer Sourcewell members with a variety of financing mechanisms, including financing sources that could be used to finance HVAC improvements and maintenance operations over the term of the contract. We offer a full suite of services for financing for up to 15-years of full financing through our financing arm via our banking network. A few examples of these types of financing options include but are not limited to the following: Systems Services Agreement (SSA) A systems services agreement (SSA) is a creative financing approach that is unique to Plug Smart and leverages our experience financing large-scale infrastructure projects. In this program, Plug Smart would design, build, own, and operate the HVAC systems being proposed as part of this project. An SSA agreement would allow for Plug Smart to provide HVAC improvements to Sourcewell members at no cost in exchange for Plug Smart holding a title on all HVAC improvements usually in the form of a ground lease. This program can finance up to 100% of all eligible HVAC measures for Sourcewell Members. Department of Energy Grants The US DoE provides program assistance to Ohio K-12 schools that have the desire to implement energy efficient infrastructure projects including HVAC, building automation systems. Since 2016, Plug Smart has developed business relationships been awarded over $4 million in grants to disperse in K-12 and other market segments up to $225,000 for qualifying projects. As part of this Sourcewell partnership, Plug Smart will make these grant funds available to Sourcewell members. These grants are valued up to $225K for Sourcewell Members. Performance Contract (PC) A performance contract (PC) is a method for developing and implementing energy efficiency projects that fund themselves through the utility bill savings they create. Often times, capital intensive HVAC can be financed using this strategy, especially if the system is integrated with several reputable thirdbuilding automation and lighting control systems. As part of this Sourcewell partnership, Plug Smart will make performance contracting services available to Sourcewell members. This program can finance up to 100% of all eligible HVAC measures for Sourcewell Members. Commercial - Property Assessed Clean Energy (C-party leasing companies PACE) Property Assessed Clean Energy (C-PACE) financing is a simple and effective way to finance energy efficiency, renewable energy, water conservation, and most HVAC upgrades to buildings. PACE pays for 100% of a project's costs and is repaid for up to 20 years through a special assessment levied against the parcel. State and local governments sponsor PACE financing to create jobs, promote economic development, and protect the environment. Plug Smart is a solution provider in this program and can provide assist Sourcewell customers with information regarding this option upon requestmembers in securing financing up to 35% of the stabilized appraised value of the facility. This program can finance up to 100% of all eligible security measures for Sourcewell Members. * 55 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Each Opportunity record that is executed (deemed Closed Won) in our CRM is automatically converted to a Project in the same system. Sourcewell projects and all compliance checklist items will be carried over to the related Project record. As revenue is invoiced and received, our Project reports automatically initiate payment workflows for our Accounts Payable personnel to execute in accordance with the contract. The quarterly reports will be printed and furnished to Sourcewell as a part of this automated process. * 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic Plug Smart will require a valid Purchase Order from Sourcewell customersuse one of three methods to contract with Sourcewell's members: (i) DBIA 530 standard contract, (ii) AIA A101-2017, or (iii) the most recently published state-specific standard contract. Upon acceptance, Strategic will agree to Examples of the terms and conditions set forth two former examples can be found at the links below. We have also attached the DBIA 530 example in the Purchase OrderDocuments section of this response. All quotes submitted by Strategic DBIA: xxxxx://xxxxxxxxxxxxxxx.xxx/198.71.233.179/00x.x00.xxxxxxxxxxx.xxx/wp-content/uploads/2019/08/DBIA-Contracts-530- Sample.pdf AIA: xxxxx://xxxx.xxxxxxxxxxxx.xxx/public/wp-content/uploads/2020/05/Preview_A101-2017.pdf? _ga=2.185980843.327078933.1625085292-2036516647.1625085292 * 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customers participating entities for using this process? Plug Smart accepts the P-card procurement and payment process; we charge an additional 2.0% for using this process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. We will be on provide product-category discounts (by manufacturer's catalog). For all non-catalog materials and services, we will offer HVAC services via the most recent RS Means database pricing with a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governSourcewell discount. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Warranties Lease Option – Our lease is an operating lease. We are those supplied by the equipment manufacturersresponsible for all normal wear and tear New Sale Option – 1 yr. Generally cover Manufacturer's Limited Warranty for both parts and labor. labor Used Sale Option – 30-Day warranty for both parts and labor *Warranty documents uploaded * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty Buildings will not cover abuse have a maximum occupant loading requirement. Failure to comply with occupant load or lack vandalism, damage, or misuse of maintenancethe product may adversely affect coverage. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Yes, per the warranty documents and specific to items covered under the warranty. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage will provide warranty services in the United Statesstates that we service. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We will administer a warranty any work we preform. The equipment is covered by based on the original equipment manufacturer's warranty. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and The sale product is non-returnable. Any defect will not be cured. Lease products can be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee ; costs will be deducted form the credit incurred for equipmentservices rendered. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and AustinOptional HVAC Service Contract available per attached pricing matrix. * 53 Describe your payment terms and accepted payment methods. Standard payment terms • For rental agreements, rent payments are Net 30 daysdue and payable in advance on the 1st of the month. To be considered for an open accountAssociated services are due and payable upon completion. • For sale/lease contracts valued at less than $500k (excluding leases that are due and payable in advance on the 1st of the month), all new customers 20% is due upon completion of plans, specifications, and submittals. 70% upon delivery and installation of products and services. 10% upon completion or occupancy, whichever occurs first. • For sale/lease contracts valued at $500k or greater (excluding leases that are due and payable in advance on the 1st of the month), a Schedule of Values will be required to complete a New Customer Application provided for all products and provide tax exemption certification if applicableservices, and pay requisitions will be submitted monthly based upon Percentage of Completion. • All applicants payments other than lease payments, as described above, are subject to Strategic's Credit Terms and Policies and must meet criteria specified thereindue upon receipt of the invoice. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies Leasing and can provide Sourcewell customers with information regarding this option upon requestfinancing options may be offered based on the specific details of a contract. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sale, Lease, and Rental Agreements – see attached documents. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell customersparticipating entities for using this process? We accept various forms of electronic payments. Upon acceptance, Strategic will agree to the terms and conditions set forth * Provide detailed pricing information in the Purchase Orderquestions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Our pricing model was designed to provide the most comprehensive number of solutions available to Sourcewell participating entities. Due to state-specific building codes and state- specific modular program requirements throughout the geographic servicing area, and site-specific variables that occur in a construction environment, we chose to utilize a base building code/specification (Pennsylvania). We apply a coefficient for other states that require additional codes, State labels, or have a higher cost structure than the base specification. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms pricing is Do Not Exceed pricing, allowing for local market adjustments or economies of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall governscale when applicable. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and laborNot Applicable to this product. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenanceNot Applicable to this product. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes Not Applicable to this product. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? We have coverage in the United StatesNot Applicable to this product. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturerNot Applicable to this product. * 51 48 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchangedSourcewell members can cancel TrueConnect for their employees at any time. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee No new loans will be deducted form initiated, but the credit for equipmentmembers will be asked to continue processing the payroll deductions requested by any employees with an existing loan until those are fully repaid. * 52 49 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and AustinNot Applicable to this product. * 53 Describe 50 What are your payment terms and accepted payment methods(e.g., net 10, net 30)? TrueConnect is available at no cost to Sourcewell members, so there are no payments. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and * 51 Do you provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options, especially those options available for use by educational or that schools and governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose entities may need to use in connection order to make certain acquisitions? TrueConnect is available at no cost to Sourcewell members, so there are no payments. * 52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. Although we work with a growing national network of benefit brokers and benefit administration platforms, all Sourcewell member TrueConnect Agreements are signed between the Sourcewell member and TrueConnect directly – for quality control. Any Sourcewell member utilizing a Sourcewell Cooperative Purchasing Agreement would be eligible for the terms and conditions in this proposal along with any other benefits Sourcewell wanted to include to its members. All Sourcewell member accounts will be automatically recorded as such in our TrueConnect database. Whenever an employee from a Sourcewell member enrolled in the TrueConnect program logs into the TrueConnect website to apply for a loan, our system automatically tags that loan application as being taken by Sourcewell member employee. As interest revenue payments are collected by Sunrise Banks from the payroll deductions authorized by the Sourcewell member employee, the TrueConnect system automatically calculates any administrative fee payments due to Sourcewell for the service it provides. Sourcewell will provide us with a bank account and routing number where it wants Sourcewell administrative fees to be sent via ACH automated payment, and the TrueConnect system will automatically wire that administrative fee payment each month to that account, with a reconciliation report with all of the details Sourcewell needs to verify contract compliance. More importantly, since any Administrative fees or commission payments are being calculated and sent by an FDIC insured, federally chartered bank, the accuracy and integrity of all Administrative fee payments are overseen and regulated by the Office of the Comptroller of the Currency (OCC) annually. There is federal government regulatory oversight and supervision over our commission and administrative fee payments, so Sourcewell can be assured that there is sufficient incentive and motivation to guarantee accurate payment of administrative fees due. If there are any other benefit brokers, non-insurance associates, benefit enrollment platforms or others who are owed a commission payment from interest revenues received from an employee of a Sourcewell member enrolled in TrueConnect, our system automatically calculates and sends those payments separately and directly by ACH. That will not interfere with or affect administrative fee payments to Sourcewell * 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process? Sourcewell members will not pay us anything to have TrueConnect available for their employees, so we do not need to accept procurement payments from Sourcewell members. Employees repay their TrueConnect loans though authorized payroll deductions over a full year team. If the employee wants to pay their loan balance off early, they can do so online with no penalty, fee, or any additional accrued interest. They can do so by ACH from an account number and routing number of an account of their choice, with no fee. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded contract Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 54 Describe your pricing model (order formse.g., terms and conditions, service level agreements, etc.line-item discounts or product- category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload a sample of each your pricing materials (as if applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree TrueConnect is offered at no cost and no financial risk to the employer. So there is no cost or cost structure to the Sourcewell member. TrueConnect can be marketed as a stand-alone product offering to Sourcewell members, or can be packaged with other Sourcewell-approved benefits products and services anticipated under this contract. We are fully prepared to market TrueConnect and the Sourcewell contract vehicle independently. However, if it is desirable to Sourcewell to have TrueConnect marketed and delivered through a more comprehensive employee benefits or service provider, we will be happy to enter an agreement with a Sourcewell-approved provider to be a TrueConnect distributer. Or, we can leverage our growing national network of benefit brokers, non-insurance associates and automated marketing capabilities to market Sourcewell, it's membership benefits, the benefit of cooperative purchasing contracts, and available Sourcewell products and services – including other Sourcewell-awarded employee benefits providers. TrueConnect is a voluntary employee benefit program offered at no cost and no financial risk to Sourcewell members. Approval can be done online by electronically signing a short, two-page agreement that simply clarifies that they are offering TrueConnect as a benefit program to their employees and will accommodate the payroll deductions authorized by the employee as the means of repayment of TrueConnect loans. The system is automated, so after an initial set up process to enroll an employer into the TrueConnect program, there is very little administrative work for the member to do. Once enrolled, the employees of that Sourcewell member become eligible for a small loan, up to $4000 from Sunrise Banks, an FDIC insured, federally chartered bank based in St. Xxxx, MN. Loans are offered in fixed sizes, in $500 increments ($1000, $1500, $2000, etc) and are repaid by employee-authorized payroll deductions over a full one-year term. There is an overall cap of $4000 that can be borrowed at any one time, regardless of income. TrueConnect also offers traditionally underwritten loans up to $20,000 with rates as low as 9% (or less) to qualified borrowers. Loan sizes are further limited to ensure that the payroll deductions do not exceed 8% of an employee's gross paycheck – to protect the employee from borrowing more than they can comfortably repay, while leaving enough in their paycheck to cover their food, rent and normal expenses. The TrueConnect system automatically determines those limits and will display online only those loan sizes the employee can qualify for based on their income. The employee accesses the loan benefit online, at any time, from home or at work or even on their phone, by accessing xxx.XxxxXxxxxxxXxxx.xxx/Xxxxx. (If desired, we can create a specific Sourcewell landing page that employees of Sourcewell members would land on to promote Sourcewell or other products and services it wants employees to be aware of. The process of applying for a TrueConnect loan should take the employee no more than about 3-5 minutes, by answering a few questions on the screen. The employee chooses from among the options available based on the income limits mentioned earlier, designates an account where they want the funds deposited, and electronically signs the loan agreement and payroll deduction authorization. All terms and conditions set forth are clearly disclosed, including the exact deduction amounts - to the xxxxx - for each loan size. The money will arrive by ACH to the account the employee designates, usually by the next business day. A copy of the signed payroll deduction instruction is available to the employee at any time, and to the Sourcewell member for confirmation if necessary. Payroll deduction instructions are automatically sent to the member's payroll system and continue to be deducted in the Purchase Ordersame amount until the loan is repaid and the TrueConnect system sends a “Stop deductions” instruction automatically to their payroll system. No credit check or credit score is required to use TrueConnect, which means the employees most in need of financial help and who struggle to qualify for most forms of traditional credit, can still be eligible through this member benefit. There are no fees – no late fees, no application fees, no early pre-payment penalties, etc. Employees of qualified employers pay a simple competitive fixed rate one-year amortizing loan. Payments through payroll deduction are reported to the credit agencies as one-time, in full, payments of a bank loan – which can help the employee establish a positive credit history, or restore a damaged credit score. All quotes submitted loans are funded by Strategic Sunrise Banks, N.A. If a Sourcewell member prefers to work with a local bank or credit union as the funding source for loans for its employees, we have a way to accommodate that need and have those local lenders participate in the TrueConnect loan program. All employees who take a TrueConnect loan are eligible for up to six (6) free credit counseling sessions per year through Lutheran Social Services of Minnesota, through their LSS Financial Choice Program, at no cost to the employer. A copy of their information is included in the Appendix. We are also partnered with a growing network of local financial education and coaching programs offered at no cost from local nonprofit and charity organizations, so employees have a choice to work with someone local for additional financial wellness support. Many of these organizations may be Sourcewell eligible, which can help grow the Sourcewell network further. TrueConnect is ONLY available as a benefit program through an employer. It is not a direct to consumer loan program. If someone tries to apply for a loan through the TrueConnect portal, and it is not available through their employer, the system will recognize that and turn them down. TrueConnect is NOT a state-licensed finance company. State lending licenses can be relative easy to obtain, and the rules and standards for lending deviate significantly from state to state. That's why they tend to be the province of payday lenders, car title lenders, and other “non-traditional” credit products – because it can be much harder to meet the high standards and requirements to be a federally chartered, FDIC insured bank. TrueConnect is a patented technology that enables Sunrise Banks, * N.A. to make this loan program available as a benefit program to Sourcewell customers will be on a standard Quotation Form members and will have this statement regarding their employees across the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *US.