Common use of Line Item Question Response Clause in Contracts

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments . * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairs. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full details. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects New Holland Construction and Case Construction covers all products, parts and labor. This is defined in workmanship our Warranty and materials Limitation of Liability agreements for a period of one (1) year from the date of receiptboth brands. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as For Case Construction this is defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestDealer Operating guide. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Both New Holland Construction and Case Construction have items that are outlined in our warrantynot covered such as: • Repairs arising from storage deterioration, which has been included in failure to maintain the uploaded attachments equipment, negligence, alteration, improper use of the equipment, collision or other accident, vandalism, or other casualty, or operation beyond rated capacity or specification. • Repairs arising from abuse or neglect, including but not limited to: operation without adequate coolant or lubricants, adjustments to the fuel system outside equipment specifications, over-speeding, improper storage, starting, warm-up, or shutdown practices, incorrect fuel or contaminated fuel, oil or other fluids. • Normal maintenance services, such as engine tune-ups, engine fuel system cleaning, checks, adjustments, shimming, etc. • Replacement of non-defective wear items expected to be replaced during the warranty period, including but not limited to light bulbs, spark plugs, brake or clutch linings, slip clutches, belts, chains, knives, bucket cutting edges and teeth, crawler track pads and track components, crop processing and cutting components, external drive sprockets and chains, soil engaging tools and accessories. For other items please see the Warranty and Limitation of Liability agreements for both brands. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairsCase Construction does reimburse on some Heavy Construction products. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Both New Holland Construction and Case Construction dealer network provide technicians for emergency technical support for any system outage, repair and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencynetwork covers the entire of North America. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon We will troubleshoot third party devices to the best of our abilitycover certain items made by other manufacturers. If we Certain items are unable to resolve the issue and the devices require warranty service, this will be performed covered by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices some OEM's such as routersengines manufactured by Deutz, serversKubota, Yanmar, etc. We do not cover warranty for items made by other manufacturers. Coverage detail is provide in the Warranty and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets Limitation of Liability agreement form which are also COTSthe customer signs at the time of delivery. * 51 What are your proposed exchange and return programs and policies? Axon does CNH Industrial's responsibilities include, but are not allow exchanges or returns except on failed itemslimited to: - Deliver a unit that is free of defects in material and workmanship - Reimburse for costs for repairs that are the result of defects in material and workmanship - Provide warranty payment to dealers per policy in a timely manner - Provide service information to dealers via the Technical Help Desk - Identify product deficiencies and corrective action by Product Improvement Programs - Make determinations of premature wear - Provide operators manuals If for some reason defects/failures arise, CNH Industrial will take corrective action under the warranty policy. Please see our MSPA for full detailsReturns/Exchanges are not allowed. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAWe do provide services under ProCare Program for Heavy Construction equipment; where a customer receives Extended Warranty coverage, and it includes planned maintenance for 3 years & SiteWatch subscriptions. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30, after receipt of invoice. Acceptable payment methods would be at the local dealer's discretion, but most would accept cash, ACH, Check and P-Card. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing Financing options and leasing or financing optionssolutions are available from CNH Industrial Capital America LLC. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds Sourcewell members should contact the local CNH brand construction equipment dealer to see what options are not approvedavailable. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services CNH Industrial will administer a matrix that will be published on our Dealer Portal and/or sent to our dealers notifying them of the contract period, products awarded, and Purchasing Agreement (MSPA) is discounts off list price so they can quote equipment to members. The sample matrix will be uploaded for your reference. We provide the dealers with a standard transaction document that includes matrix which provides the terms Sourcewell member with the product, discount off list and conditions we propose pricing available to use in connection with an awarded contractthem. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possibleAcceptance would be at the local dealer's discretion. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing We are offering discounts off the product category. The total purchase price will include a Schedule Discount for Sourcewell Membersdiscount off the list with freight, including quantity discountssetup, surcharge, and any other extra costs associated with the final sale on separate line items. See question #58 for additional detail. CNH Industrial Discounts off List price: Skid Steer Loaders 35% Compact Track Loaders 32% New Holland Tractor Loader Backhoe 35% Case CE Tractor Loader Backhoe 37% Tractor Loader 32% Compact Wheel Loader 32% * Crawler Excavator 32% Rough Terrain Forklifts 32% Compact Dozer Loader 32% Crawler Dozer 37% Heavy Wheel Loader 37% Heavy Excavator 32% Motor Grader 32% Compaction 32% 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantityCNH Industrial discounts are off list price ranging from 32% to 37%. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58CNH Industrial does not offer any additional discounts currently. Our local dealers are authorized at their discretion to provide additional discounts. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells The proposed pricing for sourced equipment or services will be “open market.” CNH Industrial will provide a quote for each request. Dealers may provide additional discounts at their discretion on the sourced party's MSRP. Discounts may be applied on a case-by-case basisunit in question. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. Additional cost that maybe associated with each transaction that dealers may include: -Set-up/pre delivery inspection -Surcharges if applicable -additional manuals -freight -training * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included both from manufacturing facilities, distribution points, or transfers from other dealers' inventory will be added as a separate line item. This cost is FOB, but CNH Industrial often subsidizes it to remain competitive in our coststhe marketplace. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping Shipping and delivery are included in our costsexpenses calculation method will be used for offshore delivery as well as Alaska, Hawaii, and Canada. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestWe do offer the option for equipment to be coded “will call.” This allows the customer to pick up the equipment from the manufacturing/distribution points. This can lower the cost of the transaction. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship All materials and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories labor are covered under a limited ninety-day warranty from the date of receiptas described in manufacturer Warranty Statements. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. See document: Warranty * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Standard Warranty is subject to one full year or 1,000 hours, whichever comes first as described in Manufacturer Warranty Statements. Extended warranties for parts and/or labor are outlined in our warranty, which has been included in the uploaded attachments available for a variety of terms and hours. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? No, our The Standard warranty repair or replacement must be made at the dealer location as described in manufacturer Warranty Statements. Extended warranties do not cover the expense of technicians' and preventative maintenance programs are available that would include some travel time or mileage to perform warranty repairstime. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon We have the facilities and technicians available to perform warranty throughout the entire United States and Canada. Sourcewell entities will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a provided service/warranty repair in our dealer's shops or on the job site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywhen applicable. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Warranties will troubleshoot third party devices be passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does Xxxxxxx routinely accepts trade-ins for new equipment. The value for a specific piece can be discussed with a member and their local Vermeer representative. With the warranty we provide combined with a member’s ability to try and/or see a piece of equipment operate in their local area, the need for simply returning or exchanging a product is not allow exchanges or returns except on failed items. Please see our MSPA for full detailsgenerally applicable to the type of equipment we provide. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAService contracts are available for purchase. It is marketed as Confidence Plus® with standard, base, and premium coverage options. See document: Warranty * 53 Describe your payment terms and accepted payment methods. Payment terms Terms are Net 30. Cash, Credit, or Financing and Leasing available. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing A variety of leasing programs are available. This includes standard leases as well as leases with different purchase options at the end of the term. Purchase Options using predetermined or financing optionsfair market values can be used to tailor monthly payments to a member’s budget. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedRates and terms can vary and be tailored to the members needs and based on their application. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) Transaction documents will vary by dealer location, but typically a signed sales order and/or purchase order is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestacceptable. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants Xxxxx Sports Lighting, LLC will provide all materials and labor to maintain operation of its lighting system to original design criteria for 25 or 10 years. Musco products are guaranteed to perform for the customer as detailed in the Musco Constant 25™ or Musco Constant 10™ documents. Musco shall monitor the performance of the lighting system on/off status, hours of usage, and luminaire outage. If outages that its law enforcement hardware products affect playability are detected, Musco will contact you and proactively dispatch technicians. To assist with the determination of repairs, Musco will utilize the field monitoring system and any information provided by the customer to determine when the usage of the field is materially impacted. From this information, Musco will determine needed repair and/or replacement of Covered Product(s) and parts. Repair will be with Product(s) of like kind and quality. The only requirement Musco has is the customer agrees to check fuses and to replace fuses as needed. Musco provides spare fuses in the lowest alpha- numeric enclosure, which are manufactured is located 10-12 feet above grade and is reachable by Axon are free from defects in workmanship a ladder. Musco will replenish spare fuses as needed. Under the Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program, Musco pays any upfront cost for shipping cost, installation cost, and materials any associated rental equipment cost & disposal cost for the replaced equipment. Musco has a period team of one (1) year from the date 170+ Team Members to ensure fulfillment of receipt. Axon-manufactured accessories are covered under a limited ninety-day our product and services warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's and maintains financial reserves dedicated to support our warranty. There are extended warranties available as defined in the Axon Master Please check out this YouTube video showcasing our Support Services and Purchasing Agreement (MSPA)Warranty. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.)xxxxx://xxx.xxxxxxx.xxx/watch?v=oxH00ofzSJA. Products This link is also included on the uploaded “Musco Solutions and Testimonial videos” document that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requesthas been uploaded. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in There is no hour usage restriction for our warrantyMusco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program, which has been included in but we do ask for expected usage hours to meet design criteria of the uploaded attachments project. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover the expense of technicians' Musco Constant 25™ and Musco Constant 10™ Product Assurance & Warranty Program covers the technicians travel time or and mileage to perform any warranty repairs. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon Musco will be able to cover all geographic regions of the United States & Canada with our Lighting Services Team that is comprised of 170 Team Members dedicated to operating and maintaining customer lighting around the USA. Regional based service technicians are available 24 hours/7 days per week by phone for emergency technical support for any system outagequick responses. These Team Members are factory-trained and specialize in routine maintenance, repairs, and if mutually agreed upon by both parties, we can provide onsite support for local issuesanalysis of sports lighting systems. Xxxxx’x Warranty Department will make arrangements with the specified project contact to identify & rectify the situation in an appropriate time frame. If needed, Musco has the ability to hire a site visit local electrical contractor to perform any immediate warranty needs. Our Control-Link Central™ service center is deemed necessary due staffed 24/7/365 with Musco employed trained operators (Team Members) who provide scheduling and report assistance, along with one-on-one phone/video training. Proactive testing is done to an issue (i.e. access point failures or accidental cut wires) assure customer’s control systems are operating properly and not an Axon or Axon Evidence issue there may be field operations are constantly monitored. As we have heard several of our customers say, “Musco often is calling me to schedule a charge assessed to the agency. repair before I even know I had a problem.” * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, items included in the scope of Xxxxx sports lighting design, Musco will troubleshoot third party devices to the best of our ability. If we are unable to resolve the issue and the devices require cover warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSservice for those items. * 51 What are your proposed exchange and return programs and policies? Axon does Due to Xxxxx’x lighting solutions being custom designed, engineered to order we do not allow exchanges have an exchange and return program. Any defective on arrival product or returns except on failed items. Please see our MSPA for full detailsrepairs are covered by Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program. * 52 Describe any service contract options for the items included in your proposal. Please refer Xxxxx Sports Lighting, LLC will provide all materials and labor to maintain operation of its lighting system to original design criteria for 25 or 10 years. Musco products are guaranteed to perform for the included MSPAcustomer as detailed in the Musco Constant 25™ or Musco Constant 10™ documents. Under the Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program. * 53 Describe your payment terms and accepted payment methods. Payment Xxxxx’x payment terms are Net 30. Payments not paid when due are subject to a carrying charge for each month past due or will be pro-rated for the portion of the month there is an unpaid balance. Carrying charges shall accrue in the amount of one- and one-half percent (1½%) per month of any overdue unpaid balance, or the maximum rate permitted by law, whichever is less. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Musco Finance™ was established in 2006, it provides competitive financing optionssolutions that enable customers to realize the benefits of Musco products and services. We do Hundreds of customers have used these solutions to complete their lighting projects. Musco Finance™ has provided budget-accommodating financing for governmental, commercial, and not-for-profit entities throughout the United States of America. The municipal lease-purchase program, offered by Musco Finance™ provides the funding opportunity many public entities need for facility improvements such as sports lighting. The program provides a provision flexible, cost-effective means of funding essential renovations and, in our MSPA that allows many areas, may eliminate much of the time and expense associated with selling bonds for cancellation by an agency if sufficient funds are not approveda project. A know set expense can be budgeted annually, freeing you from budget uncertainties and lowering cash flow impact. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Due to Xxxxx’x custom designed, engineered to order solutions our documents are tailored to the project and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms customer needs. Please see attached sample quote and conditions we propose to use in connection with an awarded contractinvoice. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Xxxxx Sports Lighting, LLC currently does not accept P-card if necessary but prefers ACH payments whenever possibleprocurement cards. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Xxxxx Sports Lighting provides a custom designed, engineered to order lighting system, pricing is proposing based per the RFP. This price list should not be considered complete and exhaustive due to the nature of each project being a Schedule Discount unique, custom design build situation. Extreme spill and glare concerns, pole locations, and wind zone variance may affect price. RFP quoted pricing is for Sourcewell Membersthe most common field designs based on structural code and utilizing IBC 2018, 110 mph, Exposure C. Installations services are available on a per project basis dependent upon Xxxxx’x compliance with state and local licensing requirements. Labor and materials for the complete installation, including quantity discounts. See question #58 for additional detailfoundations, pole erection, trenching, backfill, conduit, wire, electrical distribution and service cabinet(s) and site restoration shall utilize the current RS Means pricing, coefficient and must also include the appropriate City Cost Index. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon The percentage discount from list prices for materials offered under this RFP is proposing 5%. The attached price list already takes into account the following 5% discount schedule based on order quantityfor the materials. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58As Musco is a custom designed, engineered to order lighting system, there is no quantity or volume discounts available. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at Xxxxx Sports Lighting, LLC will work with the Sourcewell member regarding pricing and delivery of any open market, sourced party's MSRPand/or non-standard options which would be desired by the Sourcewell member. Discounts may be applied on Musco and the Sourcewell member will agree upon a case-by-case basisdesired outcome and reflect this in the customer quote for use in issuing a purchase order. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsAs Musco is a custom designed, such as those engineered to order lighting system, pricing is based per the RFP. The pricing can also include equipment installation. Labor and materials for professional services like the complete installation include, foundations, pole erection, trenching, backfill, conduit, wire, electrical distribution and trainingservice cabinet(s) and site restoration shall utilize the current RS Means pricing, are included in standard pricingcoefficient and must also include the appropriate City Cost Index. If the construction project requires, Musco offers pre-shipment of the precast concrete bases. The additional cost for the pre-shipment of the precast concrete bases will vary depending on the location of the lighting project. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping Xxxxx’x pricing includes delivery within the State of Minnesota to the job site and delivery are included in our costsfor lighting systems materials only. Additional freight cost may be incurred outside the State of Minnesota. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightMusco has no specific requirements in regard to Alaska, shipping and delivery are included in our costsHawaii, Canada, or any offshore delivery. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon Xxxxx Sports Lighting offers expedited shipping upon requestcustom designed, engineered to order lighting systems. Products are directly purchased from the company as we have no agents or authorized dealers. When you purchase a Musco Solution, it is delivered from our dedicated transportation company with Xxxxx Lighting signage on the trucks. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products Yes, KI’s warranty, which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year runs from the date of receiptmanufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. Axon-manufactured accessories are covered Labor Warranty Further subject to the limitations set forth below, KI warrants that the KI product will be installed in compliance with all manufacturer specifications. If, during the ninety (90) days immediately following initial installation, KI reasonably determines that one or more aspects of the KI product was not installed according to manufacturer specifications, KI shall, at KI’s expense, reinstall the affected components according to manufacturer specifications. KI shall be afforded reasonable access to all components suspected to require reinstallation in order to determine warranty coverage. Claims of alleged faulty installation made to KI outside the aforementioned ninety (90)-day period shall fall outside the scope of this warranty, and KI shall be under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers no obligation to provide any reinstallation services for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestuntimely claims. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions KI’s Lifetime Warranty applies regardless of the number of shifts the product is used each day, unless specified as an exception. All non-lifetime product warranties are outlined in our warranty, which has been included in the uploaded attachments a single 8 hour shift per day. * 48 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover KI at its option will either repair or replace the expense defective product with a comparable component or product, or provide a refund of technicians' travel time or mileage the purchase price. KI reserves the right to perform warranty repairsdetermine labor method used during replacement of product. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon KI has the ability to provide a certified technician to perform warranty work in any geographical location. Each Sourcewell Member will be available 24 hours/7 days per week by phone provided detailed information as to how to contact KI or KI’s representative for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty work. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon KI is the manufacturer and will troubleshoot third party devices to the best cover all products that are part of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full details. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Our standard warranty covers all parts, products which are manufactured by Axon are free from defects in workmanship and materials bench labor to to diagnose and fix our products. See attached for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day our detailed warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestdocument. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined in no limitations that adversely affect coverage. Please refer to the attached for our warranty, which has been included in the uploaded attachments detailed warranty document. * 48 Do your warranties cover the expense of technicians’ travel time and mileage to perform warranty repairs? If an on-site warranty is purchased the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover repairs is included in the expense cost of technicians' travel time or mileage to perform warranty repairsthe on- site warranty. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, We provide coverage with certified technicians to all geographic regions of the United States and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due Canada to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyperform warranty repairs. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third No. All 3rd party devices equipment supplied by Nevco is covered under that manufacturer's warranty. This would apply to the best of our ability. If we are unable to resolve the issue and the devices require warranty serviceitems like cameras, this will be performed by the manufacturer. Axon solutions require minimal third-party hardwarecomputers, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSetc. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges If a product is unopened and undamaged. Nevco will typically accept a return or returns except on failed itemsexchange for non-custom products. Please see our MSPA for full detailsA re-stocking fee will apply. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available Nevco offers on-site service contracts on a case by case basis (for use by educational or governmental entities. Axon does not providing leasing or financing optionsan additional charge) predominately for our video display projects. We do have utilize a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose national network of 3rd party factory authorized agencies to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in complete the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestrepair work. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Warranty and Maintenance processes are manufactured by Axon are free from defects in workmanship as simple as the end user reaching out to the Project Manager at Volatus Aerospace or Volatus USA and materials for a period advising them of one (1) year from the date of receiptissue. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available Volatus will coordinate and facilitate as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleetnecessary, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide have defective or damaged units repaired or replaced by the manufacturer's warranty. Further details can be provided upon requestOEM according to their warranty guidelines. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are Volatus rigorously adheres to the warranty guidelines outlined in our warranty, which has been included in by the uploaded attachments OEM. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoFor the products where Volatus is not the OEM, our warranties do not cover all expenses for warranty repairs are imposed on the expense of technicians' travel time or mileage to perform warranty repairsOEM. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed Volatus rigorously adheres to the agencyOEM's warranty guidelines, including the coverage regions. Please note that warranty conditions are different with every OEM. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Volatus is an official distributor which means that products bought from Volatus are fully covered with an OEM warranty. All warranty issues are typically passed on to the best OEMs for other manufacturers' products. At the same time, Warranty and Maintenance processes are as simple as the end user reaching out to the Project Manager at Volatus Aerospace or Volatus USA and advising them of our abilitythe issue. If we Volatus will coordinate as necessary to have defective or damaged units repaired or replaced. Volatus proprietary products are unable to resolve the issue and the devices require warranty service, this will be performed fully covered by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSVolatus warranty. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except That depends on failed items. Please see our MSPA for full detailsthe specific products and OEM warranty options. * 52 Describe any service contract options for the items included in your proposal. Please refer Typically, a standard warranty covers manufacturing defects and issues caused by manufacturing defects as long as the drone is used within the stipulated guidelines. Each drone's component has its warranty period, ranging from 3 to 12 Months. However, for some products, the included MSPA. coverage can be extended for a specific amount of time for an additional cost e.g. "DJI care refresh." * 53 Describe your payment terms and accepted payment methods. Payment Standard payment terms are Net 30NET30, however, we are flexible. We accept most of the payment methods available: Cash. Checks. Debit cards. Credit cards. Mobile payments. Electronic bank transfers. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing We can provide leasing or and financing optionsoptions for educational and governmental entities. We do The details of such agreements and the subject of negotiation, but we have a provision positive experience with leasing and financing programs in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedCanada and the United States. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Volatus uses standard practices and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms procedures with quotes, sales orders, and conditions we propose to use in connection with an awarded contractinvoices. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via We accept P-card if necessary but prefers ACH payments whenever possible. for invoices total amounts below $10,000 * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Volatus Aerospace will provide a Schedule Discount product category discount for Sourcewell Membersall training solutions included in this RFP when bundled with an equipment sale. Training product categories are defined as online self-paced, including quantity discounts. See question #58 for additional detaillive webinar, and live in-person. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Discounts for each training product category will be applied as follows: Online Self-Paced • 100% discount on online training specific to the following purchased equipment item (e.g. if a customer purchases a UAV system, the Volatus Aerospace online training module for that system will be included free of charge with the equipment purchase). • 50% discount schedule based on order quantityall pilot certification courses when bundled with an equipment purchase totaling more than $500 USD. * Note that when paired with additional in-person flight training and/or a flight review, this discount applies to the online self-paced portion of the training solution only. • 25% discount on all other self-paced online training solutions when bundled with an equipment purchase totaling more than $1500 USD. • Online self-paced certification modules provided free to charge to clients who reserve specialized in-person training sessions. This is done in order to establish a clear baseline of pilot knowledge prior to students arriving at an in-person training session. Live Webinar • 25% discounts on all live webinar training sessions with an equipment purchase of $2000 USD or more. Live In-Person • 20% discounts on all live in-person training for all specialized course modules (i.e.photogrammetry, lidar, aerial inspection, etc.). Note that this discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offeringsmandatory in-person equipment training. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Quantity or volume discounts are undoubtedly available. However, due to our massive product catalog, the precise discount should be calculated on per project basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells Volatus can promptly respond to any quotation request, which is, in our view, the most efficient way of getting up-to-date pricing awareness. Prices for other manufacturers' products can change over time; we are trying to keep our margin at 20% room. However, we are happy to discount the sourced party's MSRP. Discounts may be applied on a case-by-case basis. prices whenever possible (products end of life, permission from the OEM, negotiations with the OEM, etc.) * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those Volatus Aerospace requires mandatory online and/or in person training for professional services like installation and training, all listed enterprise UAV platforms that are included in standard pricingnot supplied DJI or Autel Robotics products. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, All ground shipping across the United States is free of charge (except for Hawaii and delivery the US territories). All ground shipping in Canada is free of charge. Expedited shipping costs (e.g. airfreight) are included in our costsdetermined on a per order basis and are charged to the customer. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightWe can support Alaska from Canada. Ground shipping is free of charge. We will arrange delivery to Hawaii, the US territories, or any offshore delivery in accordance with client prefererence (Incoterms sea, air, etc.). However, the price will be calculated according to shipping and delivery are included in our costsrates privied by the shipping company. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. N/A *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants All of our brands and manufacturers maintain a warranty program that its law enforcement hardware products covers a combination of parts and labor. These brands meet, and in many cases, exceed industry standard warranties. Some categories and brands do not lend themselves to labor/parts coverage, but rather a materials and worksmanship coverage. Please refer to the folder entitled "Warranties" to learn more about which are manufactured by Axon are free warranties cover what from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour brand portfolio. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in No warranties from our warranty, which has been included in the uploaded attachments brands/manufacturers impose usage restrictions or other limitations that adversely affect coverage. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoPlease refer to the folder entitled "Warranties" to learn more about which warranties cover what from our brand portfolio. Many of our brands, our warranties do not cover namely the expense vehicle lift brands (Rotary/Vehicle Service Group, Forward, Bend Pak, and Challenger) will replace parts returned to the factory, which prove upon inspection to be defective, and pay for reasonable costs of technicians' travel time or mileage to perform transportation and/or labor for replacement of said parts for the warranty repairsperiods stated above. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone There are no geographic regions of the United States or Canada for emergency technical support for any system outagewhich we cannot provide certified technicians to perform warranty repairs. We maintain the contact information and ability to dispatch, so that all warranty repair requests can flow through LIFTNOW to the applicable manufacturer, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed will communicate that to the agencycustomer. Further, all warranty requests can be dispatched to our respective manufacturer's networks directly if so chosen by the Member. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices All warranties are typically passed on to the best of our abilityoriginal equipment manufacturer, but we have the ability to directly dispatch and fulfill all warranty requests. If As described in the Sourcewell Service Program, we are unable pleased to resolve the issue and the devices require offer out- of-warranty serviceservice for not only our Brands, this will be performed by the manufacturer. Axon solutions require minimal third-party hardwarebut Brands of other equipment that have since been discontinued or defunct, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such well as Axon Interview rely on third party cameras and tablets which are also COTSmanufacture custom parts for Members. * 51 48 What are your proposed exchange and return programs and policies? Axon does We must adhere to the return programs and policies of each of our manufacturers, including restocking fees as necessary, which are usually expressed as a percentage of the initial purchase price. For the sake of brevity, we cannot allow include all return programs and policies here. We have included BendPak and Rotary as samples of a return policy, while many others have return policies as a part of their warranties. Many of these manufacturers have a 14-60 day return policy with a restocking fee equal to a percentage of the purchase price, usually ranging from 10%-30%. We can provide any return policy information as requested and necessary to execute this contract. In LIFTNOW's 17-year history, we maintain a nearly perfect customer satisfaction rating, with virtually no returns or exchanges for our entire line of equipment. We have further researched this and concluded that this contract's total revenue has included less than 0.025% of returns or returns except on failed itemsexchanges. Please see our MSPA for full detailsWe ask Sourcewell to independently verify this claim. * 52 49 Describe any service contract options for the items included in your proposal. Please refer Each manufacturer has its own service contracts that may be available, most notably, all brands of vehicle lifts and wheel service equipment that we carry have a line item to purchase Extended Warranty Coverage. Additionally, our Sourcewell Service Program describes a menu of prices for all services related to this RFP. We are not currently implementing a duration- based service contract option in our Sourcewell Service Program but will likely explore this option in the included MSPAfuture. * 53 Describe 50 What are your payment terms (e.g., net 10, net 30)? Our payment terms are: 0.5% 15 Days, Net 30 for all VSG Products (Rotary Lift, Rotary Wheel Service, Rotary Heavy Duty, Forward Lift, Revolution Lift by Rotary) and accepted payment methods. Payment terms are for Challenger Lifts Net 30. 30 for all Other Products * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection order to make certain acquisitions? We work with a variety of lending partners to successfully lease or finance large projects on an awarded contract (order forms, terms almost-weekly basis. All financing and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments leasing programs can be made during the term extended to all Members of an awarded Contract as described Sourcewell in the RFP, the template order to make acquisitions under this Contract, . Members can apply for financing and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) leasing directly on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestwebsite. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from Yes, our warranties cover all products, parts, and labor for manufacturer defects in workmanship materials and materials for a period of one (1) year workmanship. Envirosight warrants up to twelve months from the in service date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions No, our warranties do not impose usage restrictions or other limitations that adversely affect coverage. However, there are outlined exceptions due to accident, misuse, abuse, fire, flood, or other contigencies beyond the control of Envirosight. These contigencies include damage to warrantied items sustained in our warrantyshipment, which equipment that has been included had any of its idenfication, instructional, or sealing labels removed or tampered with, and/or equipment that has had its serial numbers altered, defaced, or removed. Envirosight will not be responsible for any changes, modifications, or repairs, either in cost or consequence, made by personnel not authorized by Envirosight. Envirosight will not be responsible for the loss of or damage to equipment while in the uploaded attachments possession of any authorized or unauthorized service agency. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not Envirosight will cover the expense of technicians' travel time or and mileage to perform warranty repairsrepairs on a case-by-case basis as needed through its vast North American distribution network. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageNo, and if mutually agreed upon by both parties, we can provide onsite support for local issuesEnvirosight has certified technicians to perform warranty repairs throughout North America. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed Many of Envirosight's sales dealers have service centers dedicated to the agencyEnvirosight product line. Two such dedicated repair centers in Cleveland and Indianapolis are pictured in our attachments. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, we will troubleshoot third party devices cover warranty service for items made by other manufacturers that are a part of our proposal. We do have some products pertaining to our truck builds that we do pass on to the best of our ability. If we are unable to resolve the issue and the devices require warranty serviceoriginal manufacturers (vehicle chassis, this will be performed by the manufacturer. Axon solutions require minimal third-party hardwaretruck chasssis, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routerstrailer chasis, serversAC units, Generators, MEPS Units, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSInverters). * 51 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full detailsNew and unused items can be returned within 60 days with a 10% restocking fee. * 52 51 Describe any service contract options for the items included in your proposal. Please refer Envirosight offers maintenance plans and extended warranties to help customers keep cost of ownership predictable long-term. Due to the included MSPAvariety of systems and options available from Envirosight, such agreements will be priced accordingly and presented to the member in the quoting process. * 53 52 Describe your payment terms and accepted payment methods. Payment Envirosight's payment terms are Net 30. We accept payment by wire, credit card, and/or check.C314 * 54 53 Describe any leasing or financing options available for use by educational or governmental entities. Axon Although Envirosight does not providing have any leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency options available, Envirosight can help connect Sourcewell members with third party financing if sufficient funds are not approved. so desired.C316 * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonEnvirosight's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes documents include order forms, terms and conditions, and a service level agreement concerning product warranties. Samples of such documents are attached. The Envirosight order form is required to process all inbound orders. On this order form, the end user's information as well as the order procurement details are listed. Once completed, the order will be processed and will be designated as a Sourcewell sale when applicable. Envirosight's terms and conditions we propose outline the expiration period, payment terms, FOB, and currency which pertain to use in connection with an awarded contractsales quotes. A sample MSPA has been uploaded with our response." Envirosight's warranty policy provides additional details regarding the length of the warranty as well as any exceptions that do not apply. * 56 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Envirosight does not accept the P-card if necessary but prefers ACH payments whenever possibleprocurement and payment process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Envirosight will provide Sourcewell members a Schedule 5% Discount off list price. The attached pricelist includes both the list and discounted pricing as well as the SKU number for Sourcewell Members, including quantity discounts. See question #58 for additional detaileach item. * 58 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer 5% Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% Off List Price * 59 58 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Envirosight has a large/national accounts program where purchases of 5 or more of any product can receive a 3% discount. We would gladly extend this volume discount to Sourcewell members/customers as well. * 60 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells Envirosight can supply specific non-standard “sourced” items to our truck builds. Depending on the cost and our ability to get a resale discount on “nonstandard options”, we would supply such items at cost or add at the sourced party's MSRP. Discounts may be applied on a case-by-case basismost 10% to cover the resources used to acquire these items for the member. * 61 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsequipment sales are FOB Randolph, such as those for professional services like installation and trainingNJ with the exception of Truck Builds which would be FOB from the Envirosight Truck Build Facility in Xxxxx City, are included in standard pricingPA. Additional charges related to pre-delivery inspection, installation, set up, or mandatory training will be determined on a case by case basis by our sales dealers. Any additional charges will be conveyed to the member during the quoting process prior to the issuance of a purchase order. * 62 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightFreight & shipping charges are separate and based upon the lowest standard rate at time of physical shipment from our NJ distribution center or our truck build center, shipping and delivery depending on the equipment package being purchased. Additionally, there are included in our costsvarying freight import surcharges that will be addressed during the quoting process prior to the issuance of a purchase order. * 63 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightWe do not exploit higher shipping rates, delivery packages or disadvantages to customers purchasing outside of the contiguous United States. Standard lowest rate of freight shipping will be employed for all North and delivery are included in our costsSouth American customers. * 64 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestAt most locations, in person delivery of equipment and hands-on training by an authorized Envirosight specialist is our preferred standard for delivery. Sourcewell members will benefit from this process. Many of our competitors simply ship the equipment to the end-user direct. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products Our warranty covers all products, parts and labor which are manufactured by Axon are free from defects in found to be defective due to material or workmanship and materials under normal use for a period of one (1) year from the date of receiptinvoice. Axon-manufactured accessories are covered under a limited ninety-day warranty from Please see the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestattachment "Warranty Information". * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in Our warranties do not impose any usage restrictions when the uploaded attachments product is used for its intended purpose. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, Due to the fact that it is difficult to bring our warranties do not cover products back to the expense of technicians' dealership for service we allow for dealer travel time or mileage to perform warranty repairsexpenses when applicable. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures There are no geographic regions of the United States or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada that are outside of our dealer service network. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to the best of our ability. If we All products sold by Little Falls Machine are unable to resolve the issue and the devices require warranty service, this will be performed warrantied by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSLittle Falls Machine. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Products that are deemed defective are must be returned to Little Falls Machine for inspection. At that time a replacement product will be shipped and invoiced. If the part is found to be defective, the customer or returns except on failed items. Please see our MSPA dealer is then credited for full detailsthe part and reimbursed for any labor to replace and test the part. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPALittle Falls Machine does not offer any service contracts at this time. Many of our industrial dealers will include our product in their service contracts. * 53 Describe your payment terms and accepted payment methods. Payment Our payment terms are Net net 30. Our accepted methods of payment are check, ACH and credit card. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon Little Falls machine does not providing offer any leasing or financing options. We do have , however many of our dealers are able to obtain financing for their end users through a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedvariety of outlets. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Upon receipt of a verified Sourcewell contract order, Little Falls Machine will create an internal Sales Order (see attachment). The order will be flagged internally for record keeping and Purchasing Agreement (MSPA) is reporting purposes. Please see the attachment "Standard Transaction Document" for a standard transaction document that includes the terms copy of our internal order screen and conditions we propose to use in connection with an awarded contracta copy of our Sales Order Acknowledgement. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via PWe do not accept the p-card if necessary but prefers ACH payments whenever possibleprocurement system at this time. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Sourcewell pricing will be offered as a Schedule Discount for Sourcewell Members, including quantity discountspercentage discount off of list price across the board on our price list. See question #58 for additional detailPlease see the attachment "Pricing". * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon Little Falls Machine will be offering our products directly and through our dealer network at a 5% discount from our published list prices. List price is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included clearly defined in the document sectionattached catalog pricing pages. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58We will offer quantity breaks on a case by case basis. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRPIt is very rare that we asked to source a product for a customer. Discounts may be applied on if an end user requests a case-by-case basiscustom plow or a unique plow design, we would supply a quote for each request. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsWe are offering installation prices at our factory for the proposed products on this RFP, such as those but installation at our factory may not always be feasible and therefore will have to be sourced locally. The installation will usually be done by the local Falls dealer, and sometimes the end user will perform the installation. It is also worth noting that the installation price at our factory may not always be representative of the local Falls dealer installation price. For instance, a Falls dealer in King of Prussia, PA may have significantly higher labor rates than a Falls dealer in Bozeman, MT. And since almost every installation is custom, there could be significant differences in the time allowed for professional services like installation and training, are included in standard pricingeach installation. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightFreight is often part of the quoting process and will be included, shipping upon customer request, on the quote. The quoted price is fixed and delivery is not subject to change or fuel surcharge. We work very closely with local long haul trucking companies and we are included in our costsable to offer extremely competitive rates. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping Freight charges for customers in Alaska and delivery Hawaii work exactly the same as our continental US shipments. Canadian shipments are included in our costsnormally arranged by the Canadian authorized Falls dealer. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestA unique distribution/delivery method that we made available to our motor grader dealers is we will install our motor grader snow equipment at no additional charge if the dealer is able to route the grader through our facility before delivering it to their dealership. Many of our dealers have realized significant savings when they compare the additional freight required to route the grader through our facility compared to the cost of installing our equipment by their service department. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Our warranty covers, (but is not limited to), Towmaster manufactured components such as the trailer frame and cross-members. Towmaster also works with our axle, suspension, and paint suppliers to ensure all OEM warranty claims are manufactured by Axon are free from defects in workmanship and materials for a period taken care of. A copy of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day our full warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined is included in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestdocument submission section. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are Towmaster's warranty information including limitations and restrictions is outlined in the warranty documents provided in our warranty, which has been included in the uploaded attachments response. Towmaster's warranty does vary by trailer category. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do Warranty coverage does include travel time. Mileage is not cover the expense of technicians' travel time or mileage to perform warranty repairsincluded. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, Towmaster has authorized dealers repair coverage and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) independent repair facility coverage throughout the Continental United States and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to Towmaster provides the best member with a single point of our abilitycontact for the processing all warranty claims. If we The warranties are unable to resolve all based on the issue and original manufacturer of the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSspecific equipment. * 51 What are your proposed exchange and return programs and policies? Axon does Our obligation under our warranty is to repair or replace, at no cost to the end user, any warrantable part proven defective within the time limit of our warranty at our factory or at an Authorized Towmaster Dealer. Trailers are not allow eligible for return or exchange. Part returns or exchanges or returns except on failed itemsare accepted. Please see A copy of our MSPA for full detailswarranty is included in the document submission section. * 52 Describe any service contract options for the items included in your proposal. Please refer Towmaster does not offer any service contracts. Any service contract options would be offered independently through an authorized dealers within our dealer network. Members would need to the included MSPAcontact their local dealer to make an inquiry. * 53 Describe your payment terms and accepted payment methods. Payment is made directly to the authorized Towmaster dealer where the trailer was purchased. Our terms are Net 3030 days. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing Typically, payment is made directly to the authorized Towmaster dealer where the trailer was purchased. Financing availability and programs vary by dealer. For example, a Trailer can be financed through Caterpillar Construction dealers by a program called CAT Financial. Through our Parent Company, Xxxx Xxxxxxx, Towmaster has access to financing and leasing or options for customers from Alliance Funding Group. The Alliance Funding Group program is for transactions from $300,000 dollars to $25 million dollars. Flexible repayment terms range from 24 to 96 months on loans and leases, and smaller loans from $5,000 dollars to $250,000 with repayment terms of 3 to 18 months. Towmaster is also exploring NCL Government Capital as a solution for financing. Specifically, we are interested in their equipment financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedprograms. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes The Member or potential Member can contact Towmaster directly for all questions pertain to the terms and conditions we propose to use in connection with an awarded contract. Towmaster will provide the necessary quoting to the member. The member will develop a Purchase Order made directly to the authorized Towmaster dealer. The dealer will provide Towmaster with a copy of the Members Purchase Order. Towmaster will ship the trailer directly to the dealer. The dealer will perform a pre-delivery inspection. The dealer will deliver to the Member location or the Member can decide to pick up their trailer at the dealership. The dealer will invoice the Member. Towmaster will use company software system to generate the required reporting for sales to Sourcewell. In addition, we will use the actual Member Purchase Order as a "check" system to ensure 100% accuracy with the reporting. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information Standard Transaction Document in the questions that follow below. Keep in mind that reasonable price and product adjustments form of a Sourcewell quote can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included found in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestattached documents. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants The ACG Warranty covers the original purchaser of the Trailer that its law enforcement hardware products which are manufactured by Axon are free from the Manufacturer shall repair any defects in relating to materials or workmanship and materials for attributable to the Manufacturer. Also, many of our components carry a period separate warranty their respective manufacturer. The most common example is axles and tires, but their are other components as well and depends on how the trailer was configurated and what optional items may have been added. A sample of one our warranty (1via our Owners Manual) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined is included in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestthis RFQ uploaded documents. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes, there are outlined exclusions and they are detailed in our warrantyWarranty Program found in our Owner's Manual. Some restrictions include misuse/misapplication, which has been included in the uploaded attachments lack of routine maintenance, environmental/road hazards, and acts of God. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties We do not use technicians but use our dealer network and our manufacturing plant for repairs which does NOT cover the expense of technicians' travel time or mileage mileage. On rare occasions, we may send repair personnel to perform warranty repairsan end-users location, but that is usually a last resort and at the sole discretion of ACG. The purchaser does have certain obligations and those obligations are also detailed in the Warranty Program found in the Owner's Manual. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageIf an authorized ACG dealer is not in the area of a Sourcewell member, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there 3rd party repair facility may be utilized or repairs may be made at an ACG manufacturing facility. These exceptions are at the sole discretion of ACG. Our Warranty Department would facilitate the logistics of finding a charge assessed to suitable service/repair facility in the agencyevent of a warrantable repair. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third No, we only warranty materials and workmanship attributable to ACG. As noted above, 3rd party devices components are covered separately, not by ACG. However, our warranty department routinely work with end users to facilitate the best of our ability. If we are unable to resolve warranty process with the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-3rd party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSsupplier. * 51 What are your proposed exchange and return programs and policies? Axon does We do not allow exchanges exchange or returns except on failed items. Please see return, our MSPA for full detailssole obligation is to repair any defects in materials or workmanship made by ACG as explained in our Warranty Program. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. N/A * 53 Describe your payment terms and accepted payment methods. Cash, check, ACH, credit card (processing fees may be imposed for credit card sales) Payment terms are Net 30may vary by dealer. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Financing is available through Sheffield Financial and Synchrony Financial. Some restrictions may apply. Individual dealers may offer other financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedNo leasing programs available. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonA professional quote will be provided detailing the standard features, optional items, and package upgrades. The total trailer selling price will be clearly stated showing the Sourcewell discounted pricing. Depending on which channel we use, there will most likely will be some kind of freight/delivery charge. If the order is complex and requires a CAD print, the member will need to approve and sign-off on the print. Once the order is entered into ACG's Master Services system, an order acknowledgement will be provided. Lastly, dealer will provide a paid invoice (format will vary by dealer) including any state sales documents. (forms vary by state) The final document packet will include a Manufacturers Certificate Origin and Purchasing Agreement (MSPA) is a standard transaction document that includes any required documents for the terms and conditions we propose Sourcewell member to use properly register their trailer in connection with an awarded contracttheir respective state. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon Possible, we would need more information. Not familiar with this payment option. Most dealers can process via P-card if necessary but prefers ACH payments whenever possibleaccept major credit cards. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Pricing represents a 12% discount off MSRP of the Total Trailer Selling Price. "Total Trailer Selling Price" includes base model price, any requested upgrades including custom options and packages. Pricing will vary by manufacturing facility (we have regional pricing), but regardless of manufacturing location, Sourcewell members will get the 12% discount off MSRP for that specific region. -Total Trailer Selling Price does NOT include freight (FOB factory) and applicable taxes. Freight is proposing a Schedule Discount for separate charge. Tax is based on state of trailer registration and may or may not be collected at the time of sale as dictated by state law. Any Sourcewell Members, including quantity discountsmember claiming a sales tax exceptions will need to provide proper documentation. See question #58 attached spreadsheet for additional detailModel Price details by region. Included in this proposal (see uploaded documents) is a comprehensive model pricing list showing MSRP and Sourcewell member's 12% discount off MSRP. ACG offers a wide range of options and packages. An itemized pricing list of options and packages is also included. Any option and/or package is considered part of the Total Trailer Selling Price and will receive the 12% discount off MSRP. Models/Options/Packages availability vary by manufacturing facility. Option/Package availability vary by model. (Not all Options/Packages are available on all models.) * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following Percentage discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.0012% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% discount from MSRP * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Additional 2% off total MSRP (14% total) for volume orders over $150,000 or 20 trailers. All trailers must be from a single Sourcewell member and all trailers ordered at the same time. Larger volume commitments will receive special consideration with potentially greater discounts. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells American Cargo Group will NOT offer "Sourced" product/services. We have an extensive list of custom options and package upgrades that will meet the vast majority of your members trailering needs. ACG will only offer those options/packages. However, some of our dealers offer aftermarket upfitting. The price for "sourced" options will be negotiated between the selling dealer and the Sourcewell member. American Cargo Group will only facilitate the process by referring the Sourcewell member to an appropriate dealer that offer sourced products/services. Sourced services may or may not include a discount and any discount is at the sourced party's MSRP. Discounts may be applied on a case-by-case basissole discretion of the selling dealer. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All There may be a Administration Fee not to exceed $150 which includes a temporary License Plate/Tag and standard costsUPS delivery of trailer sales paperwork (Example Manufacturers Certificate of Origin, such as those for professional services like installation and trainingInvoice, are included in standard pricingTax forms, etc.) This cost will be imposed by the selling dealer. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. All listed trailer pricing does NOT include freight/shipping charges. Delivery/Shipping is an additional charge. All pricing is FOB manufacturing facility. In almost all cases, there will be some sort of additional freight/delivery charge. ACG does not have a set freight program. Instead, ACG works with a number of independent freight/shipping companies. Freight/shipping charges can vary widely based on cost of fuel, distance and shipping method (i.e., single pull vs. on a load). ACG and/or dealer will arrange delivery to whatever location the Sourcewell Member requires. This may include a nearby dealer or In some cases the trailer can be shipped directly to their business location. The only manufacturing facility that allows customer pickup is the Xxxxx Cargo Elkhart facility and delivery in such cases must be sold through our UltraLav Mobile Restroom division (i.e., direct sale.) NO customer pickups are included allowed at our other ACG facilities. Freight/Shipping will be clearly indicated as a separate line item in our costsany quote/invoice. The Sourcewell member discount does NOT apply to shipping/freight charges. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightACG currently ships to Alaska, Hawaii, and Canada and foresee no issues arranging shipping/freight to those locations. Regarding offshore delivery, ACG will arrange delivery of the trailer to the appropriate shipping dock. Sourcewell member will be responsible for arranging container and delivery are included in our costsoverseas shipping arrangements. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestEach of our manufacturing locations has a dedicated Shipping Coordinator. Each Shipping Coordinator has an extensive list of independent Freight Service Companies at their disposal. Trailer delivery can be via “load” (more than one trailer) normally on a wedge style trailer or as a “single pull” normally necessary for larger trailers. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured "The Oshkosh standard 1 year warranty covers all components, parts, and labor against defects, workmanship, and/or design. This warranty shall apply provided the vehicle is properly maintained. Nothing contained in this warranty shall make the Manufacturer liable beyond the express limitations hereof, for loss, injury, or damage of any kind to any person or entity resulting defect or failure of the product (except as covered by Axon are free Product liability insurance). The Manufacturer's warranty shall not apply to the following: • Wear items • Normal adjustments and maintenance services. • Failures resulting from defects the product being operated in workmanship and materials a manner not in accordance with the operation manual or for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide purpose not recommended by the manufacturerManufacturer. • Any product which shall have been repaired, modified, or altered in any way to have been adversely affected the unit's warrantystability or reliability. Further details can be provided • Items subjected to misuse, negligence, accident, or improper maintenance. • Loss of time or use of the product, inconvenience, or other incidental expenses. * Reference the enclosed Oshkosh 1 Year Warranty Statement offered to every customer. Extended warranties are available upon request. * ." 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyStandard 1 Year warranty begins from date of vehicle Inservice. One year warranty will expire after 15,000 miles or 365 days after vehicle in-service, which has been included in whichever event occurs first. Reference the uploaded attachments enclosed Oshkosh 1 Year Warranty Statement for exclusions such as wearable service items, scheduled maintenance, misuse, and neglect. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, Oshkosh Snow Products warranty is managed through authorized service representatives or our warranties do not cover internal resources throughout the expense of technicians' travel time or mileage to perform warranty repairsUSA and Canada. Travel expenses are covered per our established Warranty guidelines. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, Oshkosh Snow Products is more than capable providing all geographics regions of the USA and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures Canada through internal or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. external service representatives." * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices "Major components installed but not manufactured by Oshkosh are covered under original equipment manufacturer's warranties passed through to end user/customer. These include, but are not limited to, engine, transmission, material bodies, xx-xxxx equipment, and controls. Component Warranties where suppliers offer warranties beyond the Oshkosh one-year warranty are passed to the best end user. Extended warranties provided by individual suppliers other than Oshkosh apply after the one year vehicle warranty. After the offered Oshkosh warranty expires, the administration of our ability. If we individual supplier warranties, are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. addressed directly with that specific supplier themselves." * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed itemsOshkosh Defense has a structured and defined parts ordering and return process to provide consistent guidelines and decision process. Please see our MSPA reference the enclosed "Parts Return Policy" structured for full detailsconsistency across all customer platforms. * 52 Describe any service contract options for the items included in your proposal. Please refer to the No service contracts are included MSPAin this proposal, unless provided by an authorized distributor on a case by case opportunity. * 53 Describe your payment terms and accepted payment methods. Payment "Oshkosh standard payment terms are Net 30net 30 days after delivery of vehicle. Accepted payment methods include check and wire transfer." * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does Lease options are not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation available at this time, unless specifically offered by an agency if sufficient funds are not approvedOshkosh distributor on a case by case opportunity. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services "Any sample documents are included in the document uploads, including quote form and Purchasing Agreement (MSPA) is a warranty. No standard transaction document that includes the terms and conditions we propose documents are being requested to use in connection with an awarded contract. A sample MSPA has been uploaded with our responseNo service contracts are included in this proposal. Authorized distributors may offer service contracts for preventative maintenance purposes." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Xxxxxxx does not utilize or accept the P-card if necessary but prefers ACH payments whenever possible. procurement and payment due to the size and build complexity of our products * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon "Oshkosh is proposing providing a Schedule percentage discount as provided in the attached details of pricing. • Product Category • Identification ID# • Product Description • List Price • Percentage off per product • Line Item (Contract) Price The Percentage Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. items are also applicable to the unpublished options added to the published base specification with a standard discount off of MSRP contingent on the product." * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon Oshkosh snow products is proposing the following offering a 7% discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part off of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's published MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that For the applicable warranty period, Xxxxx warranties its law enforcement hardware products which are manufactured by Axon are free from against any defects in material and workmanship including any parts or labor necessary to remedy the warranty claim. Please see standard warranty policy for Canada and materials for a period the USA in supporting documents along with our certificates: Full machine standard warranty is provided - 1 year or 2,000 hours of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available operation, whichever occurs first, as defined outlined in the Axon Master Services standard warranty document. (These warranties cover parts and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers labor) Engine -two years or 2,000 hours of hardware (Cradlepoint routers for Axon Fleetoperation, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. whichever occurs first * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments . N/A * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoXxxxx warranty providies travel time, our warranties do up to four -hours round trip, if in the opinion of the VENDOR, the product cannot cover reasonably be transported to business of a XXXXX authorized Service Center or other source approved by XXXXX (travel labor in excess of fourhours round trip, any meals, mileage, lodging, etc. are the expense of technicians' travel time or mileage to perform warranty repairs. owner's responsibility) * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. NO * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices We coordinate all warranty claims through our local dealer network. The dealer's professional service department have all the necessary relationships to coordinate any and all warranty claims for the best component manufacturers involved in the construction of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, serversXxxxx product, and hard drivesthis, in conjunction with Xxxxx. AdditionallyThis ensures a simple, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSsingle-point-of-contact for all services after the sale. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Xxxxx Reman remanufactures an extensive line of components ranging from transmission, gear box, planetary and complete engines. These products are competitively priced and offer "Same as New" warranty. Xxxxx Xxxxx's quality remanufacturing process requires that all cores be completely disassembled, thoroughly cleaned, and inspected for damage to ensure they meet or returns except on failed itemsexceed our rigid reusability guidelines. Please see our MSPA for full detailsAll wear items are replaced with new parts. Once the remanufacturing process has been completed, all units are fully tested to ensure they meet industry standards and to provide the customer with unequalled performance. * 52 Describe any service contract options for the items included in your proposal. Please refer Our dealer network offers preventive maintenance programs.They also offer a variety of preventive maintenance programs and tool tailored to each department need. (Examples provided in the included MSPA. supporting documents) * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30Standard payment term for Xxxxx product is payment in full upon delivery. On occasion our dealers will make special term arrangement with their customers. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing optionsLeasing solution are offered through our dealer. We do Also, we have a provision DLL who offer wide range of products and services includes loans and lease products. Examples provided in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedsupporting Document. Pricing upload) * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services All documentation is internal between Xxxxx and Purchasing Agreement (MSPA) is the dealerships. However, the dealers have been trained on how to properly invoice a standard Sourcewell transaction document that includes to clearly show the terms Sourcewell contract number, as well as the Sourcewell discount, on their final invoice to the end customer. We have provided samples of our pricing and conditions we propose to use in connection with an awarded contractorder form. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. N/A * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Our equipment model is proposing based on a Schedule Discount for Sourcewell Members, including quantity discountspercentage discount of the manufacturer list price. See question #58 for additional detail. Xxxxx give 5% discount on the MSRP * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Sourcewell members benefit from a 5% discount off the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off Standard List Price (MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% ) * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. Quantity discount: 3-9 units = additionnal 2% 10 + =additionnal 5% * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at Sourced products will be priced using a cost-plus model. For the sourced party's MSRP. Discounts may purpose of this proposal, Sourcewell members will be applied on a case-by-case basisquoted cost + 20% through the dealer network for any item that must besourced externally. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsDealer Provided goods and services: Customer requested nonfactory goods/services will be quoted by dealer.Set-Up and Installation fees: Dealer applied charges that cover their costs for installing and ensuring the proper operation. The set-up fee and installation fees are quoted buy the dealer. Pre-Delivery Inspection (PDI): A PDI is performed on all new machine purchases to ensure proper fluid levels, such as those for professional services like installation check system pressures, verify accurate system operation, and trainingcleaning of the unit prior to delivery. The cost of the PDI is quoted by the dealer and will vary buy machine model and complexity. Taxes: Local taxes, are included in standard pricingif applicable, will be assessed. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping Xxxxx has tremendous leveraging power as manufacturers with inbound and delivery are included in our costs. * 63 Specifically describe freight, shipping, outbound freight costs and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore deliverywe will pass all savings into the members. Freight, delivery, or shipping are prepaid and delivery are included in our costsadded on the member's order as a pass-trough cost. * 64 Describe any unique distribution and/or delivery methods The member has the option of picking up or options offered in your proposalhiring a third-party to retrieve the prder. Axon offers expedited Freight is FOB shipping upon requestpoint unless otherwise discussed and noted during the quoting process. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Yes. Warranty documents providing detail are manufactured by Axon are free from defects included in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestthis proposal. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Warranty details are outlined in our warranty, which has been included provided in the uploaded attachments warranty guide. The warranty guide is fully instructive in warranty details. Abuse and neglect for example are not covered under warranty. * 48 44 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? NoTravel time and mileage are not under the coverage of warranty. However, our warranties do not cover the expense of technicians' if Kubota issues a recall there may be reimbursement for travel time or and/or mileage paid to perform warranty repairsthe dealer/technician. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week Every authorized Kubota dealer is required to have one factory trained technician on staff. With 1,100 dealers in the United States with coverage in all 50 states as well as 154 dealers in Canada, Kubota dealers are well positioned to serve Sourcewell members with factory trained technicians. Kubota dealers are responsible to service and support all sales made by phone the dealer. Service for emergency technical support warranty repairs for any system outageSourcewell members are made by the servicing dealer. Should, and if mutually agreed upon by both partieson a rare occasion, we can provide onsite support for local issues. If a site visit is deemed necessary dealer have difficulty due to an issue (i.e. access point failures remoteness or accidental cut wires) other circumstance, Kubota and not an Axon or Axon Evidence issue there may be a charge assessed the servicing dealer will work together to the agencyfind resolution. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to No items in our proposal are made by other manufacturers. Kubota is the best of sole manufacturer for all products in our abilityproposal. If we All Kubota products are unable to resolve the issue and the devices require warranty service, this will be performed covered by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSa Kubota warranty. * 51 47 What are your proposed exchange and return programs and policies? Axon does All sales are final. However, at its discretion, Kubota may choose to work with a Sourcewell member if they purchase a product that is not allow exchanges matched to their needs. Kubota reserves the right to accept or deny any request for returns except on failed itemsor exchanges. Please see note, Kubota’s number one dealer rating six years in a row by The North American Dealers Association (NAEDA) Dealers-Manufacturers survey speaks to our MSPA ability and willingness to resolve most any issue that arises. Lastly, any items found to be warrantable will be provided for full detailsunder the terms of the warranty statement. * 52 48 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAService contract options will be quoted as Open-Market items by local Kubota dealers. * 53 Describe 49 What are your payment terms and accepted payment methods. Payment terms (e.g., net 10, net 30)? Terms of sale are Net 30net thirty days. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 50 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection with an awarded contract (order forms, terms to make certain acquisitions? Kubota offers financing and conditions, service level agreements, etc.)leasing options to Sourcewell members through Kubota Credit Corporation. Upload a sample of each (* 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section of Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities’ purchase orders. The proposed order process is established to best support Sourcewell members by letting members work closely with their local supporting Kubota dealers throughout the order process. Kubota dealers are included in our response. Axon's Master Services The process flow below describes both the Sourcewell member order process as well as the internal order process between Kubota and Purchasing Agreement (MSPA) dealers. Sourcewell member process flow: • Sourcewell members contact their local Kubota dealer or Kubota Tractor Corporation directly for a quote. Additionally, Kubota dealers proactively marketing the Sourcewell contract may become aware of a need or quote request. If non-Sourcewell members request a quote, dealers have been instructed how to help prospective and qualifying non-members become a Sourcewell member. • The local Kubota dealer will provide the existing or new Sourcewell member with a Kubota authorized Sourcewell quote. This quote is created using the Kubota authorized dealer quote tool. • If Sourcewell members decide to move forward and acquire a standard transaction document that includes Kubota product, Sourcewell members will issue a purchase order made to the terms Kubota dealer. • The servicing dealer will fulfill the order either from their dealer inventory, or the dealer will order the product from Kubota in the event the product is not located in the servicing dealer inventory. • The product is shipped to the Kubota dealer for the required inspections and conditions we propose any preparation needed for the Sourcewell member. • Delivery is coordinated with the Sourcewell member and upon delivery, operating instructions are reviewed and dealers assist with all needs and questions by the Sourcewell member. Sourcewell member satisfaction is ensured before the process moves on. The process continues and turns internally between Kubota and dealers. Kubota/Dealer process flow: • Dealers will settle the purchased unit indicating the sale is to use a Sourcewell member in connection with an awarded contractorder to receive credit for the sale. A sample MSPA has been uploaded with our response." • The supporting dealer will provide Kubota the quote as well as the Sourcewell member purchase order for reference. • Kubota will create quarterly reports for dealer sales to Sourcewell members. Kubota will submit this report to Sourcewell quarterly. • Kubota makes payment to Sourcewell based on the agreed upon administrative fee. For reference, this process is the currently established process for Sourcewell contract 040319. * 56 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Kubota dealers may, at their discretion, accept the P-card if necessary but prefers ACH payments whenever possibleprocurement and payment process. Kubota encourages dealers to accept the P-card and encourages Sourcewell members to consult with their local supporting dealer for participation. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Kubota will offer a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage specific discount from published list price for each series and product family in our proposed solution. These discounts from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included can be found in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included supporting pricing documentation submitted in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestdocuments step. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free IDEAL manages warranties from defects in workmanship and materials Original Equipment Manufacturer (“OEM”) for a period of one (1) year our clients. IDEAL only purchases through authorized distribution channels or directly from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon FleetOEM, Axis cameras for Axon Interview, etc.). Products thereby guaranteeing that we can pass the OEM established warranty and coverage period onto the Customer for all products, parts and labor. All products and goods are authorized to resell abide new and covered by the manufacturerOEM's warrantystandard warranty made available to purchasers of its products. Further details can Any repair, replacement or return will be provided upon requestin accordance with OEM warranty terms. If requested, IDEAL will assist Customers with warranty returns. Additionally, IDEAL will help Customers identify gaps in warranty coverage and either provide upgraded warranty coverage options through the OEM or our vendor partner network of 3rd party maintenance providers. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our Usage restrictions will be based on the OEM's established warranty policy only. IDEAL has no other warranties that may adversely affect coverage related to the manufacturer's stated warranty, which has been included in the uploaded attachments . * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not Expense of technicians will vary by manufacturer and will be stated in the manufacturer's established warranty policy. Most on-site warranty coverage will cover the expense of technicians' travel time and mileage while return to manufacturer/depot will not. If Customers require additional warranty coverage, IDEAL will either offer extended or mileage to perform upgraded warranty repairscoverage provided by OEM, or through one of our 3rd party maintenance or service providers. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, IDEAL has strategically aligned our vendor partner network of service providers to provide full coverage throughout the US and if mutually agreed upon by both parties, we can provide onsite support for local issuesCanada. If a site visit is deemed necessary due We offer extended coverage in all areas throughout the US and Canada with our deep vendor partner network to an issue (i.e. access point failures or accidental cut wires) include 3rd party maintenance and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyservice providers. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Warranty coverage is normally made by the respective manufacturer; however, if the manufacturer does not provide a warranty or maintenance program to adequately address the best needs of our abilityclients, or for products that are out of the standard manufacturer's warranty, IDEAL offers extended, enhanced and customized warranty and maintenance services to better protect original product investment and to meet the needs of our client's mission critical environment. If we are unable Enhanced warranty services extend or uplift standard manufacturer's warranties to resolve ensure ongoing performance, minimize risk and reduce downtime. IDEAL will customize a warranty or maintenance service program to meet the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSCustomer's response time requirements. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges IDEAL supports the OEM stated warranty policies related to exchange and returns; however, if the Customer requires additional or returns except on failed itemsextended coverage, IDEAL can offer this through our extensive vendor partner network. Please see our MSPA for full detailsAdditionally, IDEAL can offer custom programs to include a readily available spare parts pool (Customer site or IDEAL). * 52 Describe any service contract options for the items included in your proposal. Please refer In addition to the included MSPAvarious service contract options that may be offered by the manufacturer, IDEAL offers various extended or enhanced coverage options through our VPN of maintenance and service providers. This allows IDEAL to customize coverage based on the customer requirements and to ensure critical response times are met to minimize risk and reduce downtime. Options may include: 1) Consolidated and master service contracts; 2) Extended warranty coverage periods; 3) Coverage outside of OEM coverage areas; 4) Expedited service and response times; and 5) On-site spare-parts programs. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services Our services organization is managed by our Professional Services Automation application, UNANET. This application is built with multiple integrated modules, including service desk, project and expense management, outsourcing, contract administration, time tracking, reporting, and business analytics -- all running off the same database and accessible from a single screen. The Service Desk module allows us to dispatch field technicians for field service break-fix, installation configuration, and upgrades; and gives us the capability to manage multiple queues, client service issues and sub-issues, priority, status, routing, ticket history, and resource allocation. All projects and services, including time, resources, and expenses, are tracked under a service ticket. IDEAL guarantees: 1) Services will be performed in accordance with the Services Contract or Statement of Work; 2) Services will be provided by qualified personnel; and 3) Deliverables will be met accordingly. * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) IDEAL's policies for services are clearly stated in our Services Agreement to specifically include what services are to be performed, the period of performance, deliverables (if any), and responsible parties. Service Provider warrants that Services shall be performed in a competent and workmanlike manner in accordance with applicable commercial standards and are free from defects, merchantable, fit for a particular purpose or non-infringing. Service Provider warrants that Services shall be performed in a competent and workmanlike manner in accordance with applicable commercial standards. Through our Services Delivery Model stated in Response 53, IDEAL's services manager monitors projects and service tickets to ensure milestones, deliverables and resolution are being met. Metrics may include on-time delivery of deliverables and milestones, number and type of support cases, and any known issues and outcomes. See Standard Transaction Document Samples folder documents. * 55 Describe your payment terms and accepted payment methods. Payment terms are Net 30N30, and acceptable payment methods include credit card, ACH, PayPal or wire transfer. * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing IDEAL offers multiple leasing or and financing optionsoptions available by our large distribution channel to their reseller partners, such as TD Synnex, Xxxxxx Micro, and Carahsoft. We do have For example, TD SYNNEX, a provision Strategic Vendor Partner distributor, and 2nd largest IT distributor in our MSPA North America, offers their resellers access to TD SYNNEX Capital, which is a government financing program and includes the following programs: - Capital and Operating Leases - 100% Software and Subscription Financing - Installment Payment Plans - Consumption-based Financing Carahsoft, offers financing programs to meet the unique needs of their partners to ensure that the process to acquire software and hardware technology meets their current budget. Carahsoft will continue to support IDEAL with credit lines, escrow terms, receivable financing, extended terms and surge lines of credit. Carahsoft is currently managing more than $200 million in finance and lease transactions. This allows customers that need a flexible way to acquire the software and hardware they need now, while staying within their current budgetary constraints. Carahsoft finance programs include: - Lease to Ownership - Lease with Opportunity to Purchase - Extended Payment Plans - Receivable Service Program See Financial Strength and Stability, Financial Info for cancellation by an agency if sufficient funds are not approved. more information * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonFor Customers, IDEAL will use our Standard Terms and Condition (“T&C”) of Sale which will be provided on the e-commerce site and include in each standard quotation. These T&C's may be adjusted to include Sourcewell contract specific language. Depending on the type of transaction, IDEAL also uses Master Services Agreements, Service Work Orders, Managed Service Agreement, and Purchasing Agreement (MSPA) is a standard transaction document that includes Statements of Work. Agreements may vary and sample agreements can be found in the terms and conditions we propose to use in connection with an awarded contractStandard Transaction Document Samples folder. A sample MSPA has been uploaded with our response." * 56 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via IDEAL accepts P-card if necessary but prefers ACH payments whenever possibleprocurement and this fee is included in our standard pricing. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell MembersIDEAL prides itself on offering our products, services and solutions at highly competitive prices. Our commitment to our strategic partners, including our ability to adhere to reseller commitments and agreements, and our investments in resources, training and certifications, demonstrates our commitment to these vendors which in turn provides us with top tier pricing. Our competitive capabilities are based on our experience, relationships, volume and low operating costs – factors that in totality may not be achievable by many other offerors. IDEAL has proposed pricing to Sourcewell Members that is significantly below (approximately 8-12%) our standard commercial price lists for products, and 10% for services and is equivalent to our best government contract pricing to include GSA, NITAAC's CIO-CS and SP3 and other government contracts. Although pricing is competitive due to lower overhead costs and lower margin requirements than most publicly traded companies, IDEAL pricing is in accordance with the significant value we provide to our customers to include a highly secure, order processing system, trained and dedicated support teams and complete vendor management. IDEAL's pricing model is as follows: - Products are discounted off list price based on product category. - Product prices are the minimum discounts available. Discounts reflect a quantity discounts1 discount level. See question #58 Higher discounts may be provided for additional detaillarge volume or quantity orders. - Because our product catalog includes up to approximately 7M items, and pricing changes frequently, we did not include a catalog with list price and discount; however, we did provide this information for services. * 58 Quantify the - Our services pricing discount represented by the model includes both labor hours and unit pricing proposal in this responsefor certain services. For exampleAs pricing services can be dependent on multiple factors to include firm fixed price or time and materials requirements, if the pricing in your response represents size and scope of services or project, location and where services are performed (on-site or remote), services levels and etc., we have provided just a percentage discount from MSRP or list, state the percentage or percentage rangesampling of our service rates. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells Pricing Discounts for Category 1 are as part follows... Accessories 7.00% Audio/Visual 6.00% Cables 12.00% Data Storage 5.00% Desktops 4.00% Electronics 7.00% Enterprise St 7.50% Memory H 8.00% Monitors/Dis 8.00% Networking 6.00% Point of its offerings. Please see the uploaded price sheet, included Sale 5.50% Power Devic 5.50% Printers/Scan 5.00% Services 5.00% Software Rel 5.00% Workstations 5.50% Other 0.00% Pricing can be found in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related servicesrespective Pricing folder files for Catalogs 1, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs 2 and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *3.

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants that All products sold by Curbtender maintain a parts and labor warranty, as well as warranty on service parts. Curbtender has created a standard 2 year base warranty for all of its law enforcement hardware products products, exclusively for Sourcewell customers. The standard base warranty for non-Sourcewell customers is 1 year. Additionally, the PowerPak automated side loader comes standard with the "Premier Standard Warranty" which are manufactured by Axon are free from defects is 5 years arm structure, 5 years body structure, and 5 years operational electronics. The Premier Standard Warranty works in workmanship conjunction with the 2 year parts and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's labor warranty. There are extended warranties available as defined in This is the Axon Master Services industry's best standard warranty on an automated side loader. After the two years base parts and Purchasing Agreement (MSPA)labor warranty is expired, the following three years warranty is parts OR labor reimbursement for operational electronics, arm structure, and body structure. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers The warranty on service parts is 90 days and does not include labor cost of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestreplacement. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions All restrictions are outlined stated in our warrantywarranty statement documents, which has been included as listed in the uploaded attachments document upload section. Generally speaking, the unit must be serviced regularly according to manufacturer's recommendations and warranty requests must follow the established procedures. Curbtender's warranty does not extend to consumable "wear parts" such as bearings, bushings, filters, steel liners, guide shoes, belts, pins, hydraulic oil, etc. The PowerPak's 5 year arm structural warranty is restricted to 1,300,000 arm cycles (or 260,000 arm cycles per calendar year calculated at a rate of 1,000 arm cycles per working day). * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do Curbtender's warranty does not cover the expense of technicians' travel time time, mileage, or mileage to perform warranty repairstroubleshooting time. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon Curbtender's in-house service technicians are the "last line of defense" for warranty repairs. Typically the repairs will be performed by the nearest local Curbtender sales and service partner, or the end-user's service department, or a qualified local hydraulic/equipment repair shop. Curbtender's factory service techs work with any and all of these entities remotely by providing troubleshooting expertise. On-site factory direct warranty repair support is rarely required, but is available 24 hours/7 days per week by phone for emergency technical support for any system outage, if necessary in all 50 US states and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency10 Canadian provinces. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Curbtender manages the warranty for its vendor supplied body components such as pumps, PTOs, cylinders, valves, and electronics. Curbtender may require the customer to the best of our abilitysend faulty parts in for analysis prior to warranty reimbursement being finalized. If we Curbtender does not handle any chassis or chassis component warranties- these are unable to resolve the issue and the devices require warranty service, this will be performed as standard by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSapplicable truck chassis dealerships. * 51 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Unused service parts may be returned or returns except on failed itemsexchanged within the 90 day warranty period, subject to a 20% restocking fee. Please see our MSPA The restocking fee will be waived if the part was unneeded for full detailsa repair and had been ordered at the recommendation of a factory service tech. * 52 49 Describe any service contract options for the items included in your proposal. Please refer Curbtender's Premier Support Plan offers onsite unit health inspection & service training" for a flat fee of $10,000 per event. This annually renewable service option includes sending a factory service technician to the included MSPAend-user's location for 4 days to conduct a service training session for up to 5 technicians and perform a comprehensive unit health assessment on up to 5 Curbtender units. As part of that assessment Curbtender will check that all hydraulic pressures meet factory expectations, will ensure all mechanical and electronic settings meet factory recommendations, test the hydraulic oil, and perform a thorough physical and functional inspection. If necessary (and possible), certain repairs or preventative maintenance may be performed onsite during the visit (charged separately as necessary if non-warranty). Customers who purchase this service option qualify for a one year extension to their base unit warranty if conducted in the first year of unit service. See related documents in the uploaded files. * 53 Describe 50 What are your payment terms and accepted (e.g., net 10, net 30)? Curbtender's payment methods. Payment terms are Net 30net 30 for customers located in the continental US. For all others, the terms are still net 30 from time of invoice but the unit will not be released for transport until it has been paid. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection order to make certain acquisitions? Curbtender offers financing to its customers in partnership with an awarded contract Alliance Funding Group. AFG specializes in municipal financing and leases, with extensive experience in the refuse industry. xxxxx://xxxxxxxxxxxxxxx.xxx/state- local-government/ Together, AFG and Curbtender are able to offer a wide variety of affordable municipal finance products. The exact rates, payment amounts, and finance structure varies widely depending on the needs of the customer (order formslength of plan, terms and conditionstype of lease, service level agreementsdesired residual values, etc.). Upload The exact rate is further determined by a sample of each (as applicable) in the document upload section of municipal customer scorecard. * 52 Briefly describe your responseproposed order process. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose Include enough detail to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost support your ability to report quarterly sales to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents a percentage discount from MSRP and whether each dealer (or list, state some other entity) will process the percentage or percentage rangeSourcewell Members' purchase orders. Axon is proposing the following discount schedule based on order quantityCurbtender intends to sell directly to its Sourcewell customers. This discount schedule applies to Axon manufactured itemsprocess is in collaboration with its resellers and not in competition with them. This does not apply encourages better cooperation and increased sales efforts. However, the customer benefits from controlled standardized pricing which is then further discounted to items Sourcewell members. Furthermore, Curbtender is enhancing its warranty offering by providing Sourcewell customers with a 2 year standard warranty at no charge. (Standard for non-Sourcewell customers is 1 year). All of Curbtender's resellers have digital access to its online Quote Configurator platform. The Sourcewell discount is an included option in each model's configurator file. Furthermore, the configurator features rules and logic to guide the quote process and build a truck that functions properly. The included Option Guides submitted are merely simplified versions of our online portal which Axon resells as part has the various automatic rules and logic removed. As such, every reseller has the ability to accurately and consistently quote any customer in the same manner that Curbtender would. Curbtender will work with its IT provider to see if a customer portal can be created which would allow Sourcewell customers to directly access our Quote Configurator and build out their preferred unit with applicable Sourcewell discounts. Curbtender's reseller network has also agreed to work with Curbtender's proposal, including negotiated pricing and direct/centralized invoicing of its offeringspurchased trucks. Please see They have further agreed to participate in promoting the uploaded price sheet, contract and servicing Sourcewell customers. Evidence of this support is included in the document upload section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity It should be noted that local motor vehicle rules and restrictions may apply in certain areas which restrict Curbtender's ability to sell a turnkey chassis product directly to a customer. In such instances, Curbtender will use its Iowa Dealer License to dealer transfer the unit to a local chassis or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote body dealer for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship invoicing to the Proposercustomer. All standard costsHowever, such as those these instances are expected to be limited and Curbtender will still be responsible for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost quoting to the Sourcewell participating entity, describe in detail customer and remitting the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestadministrative fee to Sourcewell. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants Digital Ally will include a five (5)-year Advanced Exchange Warranty at no additional cost for the FirstVu PRO Body Camera, EVO-HD In-Vehicle Camera System, and InterVu Room Camera System with our five-year Subscription Cloud Plans. A five (5)-year Advanced Exchange Warranty for the QuickVu Docking Station, Body Camera Batteries, and other hardware will also be included at no additional cost for the full term of the EVO Web GovCloud contract with the Subscription Cloud Plans. Hardware that its law enforcement hardware products which are manufactured by Axon are free from is purchased individually and not with a Subscription Cloud Plan will include a 1-year Advanced Exchange Warranty. The Advanced Exchange Warranty includes any defects in materials or workmanship and materials for a on all system components, as well as all software upgrades not requiring hardware revisions. The Warranty period of one (1) year will begin from the date of receiptinvoice. Axon-manufactured accessories are covered under a limited ninety-day warranty from Digital Ally's Advanced Exchange Warranty Program is the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined most revolutionary Service Policy in the Axon Master Services and Purchasing Agreement industry. During the Warranty Period, if the hardware has a service issue, our Technical Support Department will diagnose the problem. If we determine the problem to be a hardware issue, Digital Ally will send you a replacement module to fix the problem. Shipments reach most within two (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized 2) business days to resell abide by the manufacturer's warranty. Further details can be provided upon requestkeep down time to a minimum. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments Not applicable. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover the Advanced Exchange Warranty covers the expense of technicians' '' travel time or and mileage to perform warranty repairs. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Not applicable. Digital Ally does not have geographic region restrictions to provide a certified technician for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repairs. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices When applicable, these warranties are typically passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does Digital Ally's RMA Program: Returns for Defect or Non-conformity Prior to Acceptance: Subject to the Terms of Sale of the products purchased by you, the customer, from Digital Ally (“Product(s)”), Products will be deemed accepted upon the earlier of your formal acceptance of the Products or the expiration of 30 days from delivery of the Products (“Acceptance”). If you discover prior to Acceptance that some or all of the Products are (a) defective, or (b) do not allow exchanges conform to Digital Ally, Inc.'s (“Digital Ally”) product specifications, they may be returned to Digital Ally for replacement or a credit of the purchase price that can be applied towards future purchases. Products returned prior to Acceptance must be in original box with original accessories, packaging, and manuals (if included) in undamaged, clean, and brand-new condition. Products that are returned incomplete, damaged, or with serial number missing or tampered with may not be accepted for return. All other terms of this Product Return Policy shall apply to returns for defect or non-conformity prior to Acceptance. All Returns: Digital Ally is not responsible for Products that you ship to us that are lost or damaged in transit. You are solely responsible for filing claims against the furnish to you all available information and give any other reasonable assistance requested by you to assist you in filing a claim for delivery damage. Digital Ally will be responsible for filing claims against the carrier for any such loss or damage for Products Digital Ally ships to you. At Digital Xxxx's sole discretion, it may accept returns for replacement or credit after the Acceptance date. Custom order Products (i.e. special cable lengths or engineer customized items) are sold on a non-cancelable and non-returnable basis (NCNR), and returns of such custom order Products (“Custom Products”) will be accepted on a case by case basis following written approval by a Digital Ally executive officer. If such return is authorized, Custom Products may only be returned for credit towards another Product of equal or greater value. Digital Ally retains the right to refuse returns of Custom Products. Digital Ally retains the right to refuse the return of any Product, except on failed itemsas provided in the Digital Ally, Inc. Limited Warranty accompanying your Product purchase (“Product Warranty”). Please see our MSPA Other than returns covered by a Product Warranty, returns may be subject to a 20% restocking fee. Out-of-warranty returns will be charged a shipping fee. Prior to returning a Product to Digital Ally for full detailsany reason, including under the Product Warranty, you must first obtain a Return Material Authorization (“RMA“) from Digital Ally by contacting Digital Ally's Product Support department, supplying the requested information regarding the Product to be returned, and receiving Digital Ally's approval of the return. You will be given a case number for reference. Digital Ally will not accept returns without (a) an approved RMA, (b) the appropriate documentation included, and (c) compliance with this Product Return Policy. * The returned Product must be sent back to Digital Ally packed in accordance with Digital Ally's return shipping instructions, with the RMA number clearly marked on the outside of the return packaging, with the Product invoice, and all return shipping information necessary for Digital Ally to ship, as applicable, the exchanged or repaired Product back to you. You are responsible for shipping and insurance expenses arising from the Product return, and any repair or replacement costs, except as provided under the Product Warranty, and the RMA may require that, in addition to the Product to be returned, you also return any media, documentation, and any other items that were included in your original shipment. All Product returns shall be sent to the following address: Digital Ally, Inc. 00000 Xxxxxxxx Xxxxx Lenexa, KS 66215 ATTN: RMA You are responsible for the removal and preservation of all data, including videos, previously stored on the Product you are returning; if Digital Ally accepts the return of a Product, the return is final and ownership of the returned Product is transferred irrevocably to Digital Ally immediately. Before an RMA is issued, Digital Ally may require the prepayment of items for which you are responsible, including, but not limited to, applicable restocking fees, shipping fees, and cost of repair or replacement of Products beyond the term or terms of the Product Warranty. 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPADigital Ally offers Subscription Plans for our cloud service. Our Subscription Plans allow either monthly, quarterly, or annual payment options and either a 3-year or 5-year contract term. * 53 Describe your payment terms and accepted payment methods. Payment Digital Ally's payment terms are Net 30NET 30 and we accept credit cards, checks, EFT, and p-cards. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing We can offer leasing options on a monthly, quarterly, or financing optionsannual basis. We do have Our Sales Department can offer quotes of both a provision in leasing option and outright purchasing options for the educational or government entities to consider. Our Sales Team is more than happy to assist our MSPA customers with evaluating the payment plan that allows for cancellation by an agency if sufficient funds are not approvedwill best fit their needs. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master We have uploaded a copy of our Terms of Sale and Website Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractCloud SLA. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Yes, Digital Ally accepts the P-card if necessary but prefers ACH payments whenever possibleprocurement and payment process. There is not an additional cost to Sourcewell participating entities for using this process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Digital Ally is proposing a Schedule Discount for Sourcewell Members, including quantity pricing model with line-item discounts. See question #58 We have attached a Price Sheet in the Document attachment tab that details each product's line item description, list price (MSRP), percent discount, and the Sourcewell discounted price (Contract Discount Price). We have listed each line item under its corresponding category to make it more comprehensible and easier to find a product. These categories include: Body Cameras and Accessories, Automatic Activation for additional detailBody Cameras, Vehicle Cameras and Accessories, Cloud and Camera Bundles, Interview Room Camera Systems, and All other products. We are offering an overall 8% discount on all of our products listed. This 8% discount also applies to the primary camera systems and the cloud/camera bundles with purchase quantities of 31 units or more. We are offering a 6% discount on the primary camera systems and the cloud/camera bundles with purchase quantities of 1 to 30 units. All accessories and docking stations are listed at an 8% discount, regardless of the purchased quantity. * 58 Quantify In addition, we are offering a 5% discount on any products not listed on the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantityprice sheet. This will allow a minimum discount schedule applies on any new products that we release so that we can still sell them from the Sourcewell Contract between the time they are released to Axon manufactured items. This does not apply the time we are able to items which Axon resells add them as part of its offerings. Please see a line item on the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *.

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware All Land Pride products which are manufactured by Axon are free from defects carry a minimum one year warranty on parts and labor. For any product sold to be used in workmanship a rental activity, the warranty is 6 months on parts and materials for a period of one (1) year from the date of receiptlabor. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are Some products carry extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requeston various components. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments No Land Pride Products carry such usage limit. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoOn-site repairs are covered by Land Pride under warranty. For in-shop repairs, our warranties do not cover the expense of technicians' product owner is responsible for travel time or mileage and delivery to perform warranty repairsand from the dealership. * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. No * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Land Pride will troubleshoot third party devices warranty any component that has been manufactured by another vendor where the sole purpose of that component was to the best have a working function on a Land Pride Unit. Any component that has not been authorized/purchased/manufactured/ or installed by Land Pride will not carry any form of our abilitywarranty by Land Pride. If we are unable to resolve a component is added after the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, serverssale, and hard drives. Additionallyis not part of the original unit, some solutions such as Axon Interview rely on third party cameras there is no warranty for that component and tablets which are also COTSmay result in the voiding of the unit's overall warranty. * 51 49 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed itemsIn most cases, the product being ordered is being built for the Sourcewell customer. Please see our MSPA As such, return of the item will generate a restocking fee of 20% plus freight. Returns will be handled by the Whole goods Order Desk. The return process is started by a phone call to Land Pride. A whole goods coordinator will issue an RGA (Return Goods Authorization) and provide shipping information. Sourcewell customers will be responsible for full detailsreturn freight and unit shall be returned in new condition to the manufacturing plant of origin. Returns should and would happen very infrequently. * 52 50 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. None * 53 51 Describe your payment terms and accepted payment methods? 10th Prox. Payment terms are Net 30. of 2nd Month * 54 52 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing optionsFinancing options exist through Kubota Credit Corp., Sheffield, and Yard Card (for Canadian Customers). We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedLeasing options exist through Kubota Leasing. * 55 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Land Pride prefers that the order process work in the following manner: Sourcewell customer contacts either Land Pride or an authorized dealer for a quote. Equipment is quoted to the customer. Sourcewell member issues PO to authorized Land Pride dealer. Dealer orders product or uses one that is in their inventory. Land Pride dealer invoices customer, and customer pays Land Pride dealer. Land Pride invoices authorized dealer, and dealer pays Land Pride. Unit is shipped to dealer, for set up, warranty registration, and delivery. Authorized dealer delivers product to customer. Land Pride records payment for quarterly reporting. * 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a The Land Pride National Accounts Manager will use the standard transaction document that includes quoting template when quotes are needed for Sourcewell customers. The selling dealer will utilize this form to fully explain the terms and conditions we propose to use in connection cost of the product with an awarded contractthe desired options from the customer. A sample MSPA has been uploaded with our response." * 56 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possibleNot at this time. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Land Pride provides all dealers an E-Price Book with List Prices on Dealer Access, which is proposing a Schedule Discount dedicated webpage for Land Pride dealers. They can not only find list pricing, but all of our dealer programs. Pricing is shown based on single units if no options exist or as a base unit with individual options priced separately. Sourcewell MembersMembers will be provided "List Price" with a percent-off-list discount based on model ordered. For example: A BB2572 Box Scraper offers a unit list price of $1,618 with no options available. Land Pride offers 25% off list for this unit. Sourcewell Member Price would be $1,213.50. An RC5715 Rotary Cutter offers a base list price of $17,680. Options for tires, including quantity discountsaxles, driveline, guarding, deck rings, and hitch increase the list price to $24,690. See question #58 Land Pride offers 32% off list for additional detailthis model. Sourcewell Member price would be $16,789.20. Discounts to Sourcewell Members will be based on percent-off list prices. * 58 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Land Pride offers the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantitydiscounts off list prices for Sourcewell Members: 1 • Customer Discount Compact Drills/No-Till Drills - 17% off MSRP: 0.00% Quantity: 2-99 • Customer Discount List Price Folding Rotary Cutters - 32% off MSRP: 1.00% Quantity: 100-249 • Customer Discount List Price (40 Series and larger) All other Land Pride Products - 25% off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% List Price * 59 58 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Quantity discounts exist on purchases of 10 or more like models and need to be addressed on a case-by case basis. Sourcewell Members must contact Land Pride for pricing on 10-unit orders. * 60 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at Land Pride makes every effort to meet the sourced party's MSRPneeds of our customers. Discounts may If special requests are made for Sourced Products or Non-Standard Options, Land Pride would reserve the right to provide a quote to the Sourcewell member for the product. If the quote is acceptable, a PO would be applied on a case-by-case basisissued and the sale would proceed. * 61 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those Set up cost is the only charge outside of the list price other than delivery that is part of the cost to purchase a Land Pride product. The set up charge is proposed by the Land Pride authorized dealer and approved or changed by the Land Pride National Accounts Manager. This is closely monitored for professional services like installation and training, are included in standard pricingcorrect cost based on product being purchased. * 62 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightSourcewell customers will receive free freight from Land Pride to the dealership in which it is being delivered unless the product is a drill, shipping No-Till Seeder, or DH7100 Series disc. If the customer needs their product sooner than when it would be delivered on a Great Plains truck they can utilize an LTL carrier which would carry a cost. Typically there will be a delivery cost from the dealership to the purchasing entity. This is cost is set by the authorized dealer, and delivery are included in our costsis monitored by Land Pride. * 63 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightLand Pride has 3 dealers in Alaska and 2 in Hawaii. We also have one dealer in Puerto Rico. Other locations are serviced by Great Plains International. In most cases the dealers work with a Freight Forwarding company. Land Pride is responsible for delivery of the equipment to a coastal location, shipping and delivery are included in our coststhe dealer's Freight Forwarder handles the shipment from that point. * 64 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestLand Pride's sister company, Great Plains, has a trucking fleet which consists of 75 tractors and 140 trailers which can be dispatched to pick up and/or deliver anywhere in the United States. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon "Yes, please see our attached warranties for our products. Bentley Xxxxx, Inc. warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from 2 years after the date acceptance of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etcproject.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. " * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions This warranty does not cover tears, xxxxx, cuts, pulls or other damage, deterioration, problems or loss caused by abuse, misuse, neglect, improper maintenance, improper installation (including without limitation failure to use Bentley-recommended adhesive), flood/excessive moisture, or use of footgear with cleats, spikes, skates, blades or similar projections. Failure to comply strictly with Xxxxxxx’x installation and maintenance instructions and recommendations shall void warranty coverage for all affected carpet products. Pooling, shading, watermarking, pile reversal, pile crush, dye lot differences, and soiling are outlined not manufacturing defects and are not covered by this warranty. Problems arising from use of non-approved adhesives will void warranty coverage. Coverage under this warranty is conditioned upon buyer promptly notifying Bentley of the warranty claim in our warranty, which has been included in writing within the uploaded attachments applicable warranty period. * 48 45 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairs. Yes * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. No * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to Products not produced by Bentley would typically be passed on the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full details. attached Bentley Xxxxx Cancellation-Return Policy * 52 49 Describe any service contract options for the items included in your proposal. Please refer Through Bentley Flooring Solutions, we provide turnkey installation and project management to the included MSPAall Sourcewell members. Furthermore, other services provided are: project cost estimates, floor plan take offs, site coordination, scheduling, and quality management. * 53 Describe 50 What are your payment terms and accepted payment methods. Payment terms are (e.g., net 10, net 30)? Net 30. 30 * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.)to make certain acquisitions? No * 52 Briefly describe your proposed order process. Upload a sample of each (as applicable) in the document upload section of Include enough detail to support your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose ability to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost report quarterly sales to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents and whether each dealer (or some other entity) will process the Sourcewell Members’ purchase orders. "Bentley Xxxxx will process and manage all Sourcewell members purchase orders. Sourcewell Members will have a percentage discount from MSRP dedicated Bentley Customer Care Concierge who will work with the Sourcewell Member and their local dealer in placing their purchase order. Purchase orders are placed via email or listfax to Bentley Customer Care noting the Sourcewell contract number. Bentley Customer Care reviews the order, state confirming correct pricing has been used. Customer Care then proceeds to place the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58and will respond with a order confirmation via email with production lead time within 24 hours. * 60 Propose Xxxxxxx Xxxxx has a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied dedicated Sales Analyst who will track and report all sales on a case-by-case basisquarterly basis per contract obligations. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *"

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon Yes, Our standard warranty states, “Fair warrants that its law enforcement hardware products which are manufactured by Axon are free from all Snocrete Snowblowers and Super Haul Auxiliary Snow Body Inserts (the "Covered Equipment") of Fair's manufacture against defects in materials and workmanship and materials under normal use for a period of one ONE (1) year YEAR from the date of receiptdelivery by the original end-user purchaser. AxonAfter the Fair Manufacturing term has expired other additional OEM warranties may also apply (such as Cummins 2-manufactured accessories year warranty on the Engine and 5-year warranty on the After Treatment). We do our best to create a quality product that stands the test of time. If an issue arises, we do our best to fix the problem to ensure the best experience for our customers no matter if we are the OEM or not. All items included on our products are covered under our warranty even if it is an issue that falls under a limited ninety-day different OEM warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleetengines, Axis cameras for Axon Interviewcylinders, clutches, PTOs, etc.). Products that We warranty the breakdown and then we are authorized to resell abide apply for the warranty under our vendor. If the product is not warranted by our vendor, we still warranty the manufacturer's warrantyproduct for our customer at our expense. Further details can be provided upon request. Please see the attachment labeled “TABLE 9 Warranty Documents” * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in No, Fair Manufacturing does not have any usage or hourly restrictions that apply to our warranty, which has been included in . The warranty is also transferrable to each subsequent owner during the uploaded attachments applicable warranty period. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover travel and milage are covered when warranty repairs are pre-approved by Fair Manufacturing and at the expense pre-approved, agreed upon, rate and amount based on the factory estimated hours of technicians' travel time or mileage to perform warranty repairsservice required. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageNo, Fair Manufacturing is willing and if mutually agreed upon by both parties, we can able to provide onsite support for local issues. If a site visit is deemed necessary due warranty services to an issue (i.e. access point failures or accidental cut wires) all areas of the United States and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to Yes, Fair Manufacturing 100% warrants all items, including vendored items under its warranty. Additional OEM warranties may apply beyond the best of our ability. If we are unable to resolve the issue and the devices require Fair Manufacturing Inc. warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSperiod. * 51 What are your proposed exchange and return programs and policies? Axon Fair Manufacturing does not allow exchanges charge any fee regarding returns or exchanges. There are no associated restocking charges or fees. All returns except on failed items. Please see our MSPA for full detailsmust be factory authorized prior to return. * 52 Describe any service contract options for the items included in your proposal. Please refer Fair Manufacturing has additional warranties and service contracts available to add on to a purchase. Warranties contain options including different extensions by year and options that include parts only to parts labor and travel. Additional service contracts are also available including annual inspection programs to complete end-of-season or beginning-of-season services. This is described in the included MSPAattachment labeled “TABLE 6 Parts and Service Documents” and “TABLE 9 Warranty Documents”. * 53 Describe your payment terms and accepted payment methods. Payment Fair Manufacturing offers net 30 terms are Net 30for all Sourcewell members for factory direct purchases. Additional terms may be negotiated with Fair Manufacturing Authorized Dealers. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Fair Manufacturing offers factory direct lease-to-own and financing options. We do have a provision Additional leasing and rental options are also available through our dealer network. Fair Manufacturing also can offer trade- in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedterms toward new equipment purchases. Fair Manufacturing also offers incentives towards multi-unit single PO purchases. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonFair Manufacturing issues an invoice for the direct payor to Fair Manufacturing. This could be the end user or the dealer associated with the purchase. Warranty documents are provided in the service manuals. Additional warranties and service agreements available to purchase are provided by dealers at their discretion. Factory direct purchases will include those documents upon request after verbal discussion about these options and the customer's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes specific needs. Please see the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response.attachment labeled “TABLE 10 Transactions Documents" * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon Fair Manufacturing typically offers net 30 payment terms. Payments can process be made via Pcheck, money order or ACH for these terms. Fair Manufacturing also accepts Visa, Mastercard, Discover and American Express for all wear and replacement items. There are no associated add-card if necessary but prefers ACH payments whenever possibleon fees for utilizing these payment options. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Fair Manufacturing's pricing model reflects a Schedule Discount for Sourcewell Members, including quantity discountsline-item percentage discount off MSRP. See question #58 for additional detailPlease see the attached pricing documentation labeled TABLE 11 Pricing Data. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Fair Manufacturing's contract pricing reflects a 24% discount from MSRP for the following “D” model line of Snocrete snow blowers and the SuperHaul Snow body insert, a 20% discount schedule based from MSRP on order quantityaftermarket parts and a 15% discount from MSRP on the “C” model line of Snocrete snow blowers. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Fair Manufacturing offers an additional 2% discount to any purchases of (5) five or more snow removal products such as Snocrete snow blowers (including both PTO driven and/or self- contained) and SuperHaul snow body inserts made on the same purchase order. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at For any non-standard items, we supply a quote for each request allowing us to cater to the sourced party's MSRP. Discounts may be applied on a case-by-case basisspecific needs of the customer and design the product according to their product usage needs. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, Fair Manufacturing does not directly charge any additional fees or charges that are not included in the pricing submitted in our response as described in the questions (i.e., not including freight) for the standard pricingservices provided with the purchase. Additional services that are non-standard are provided at cost available upon request and pricing (i.e., annual training services, annual inspections, etc.). * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightFair Manufacturing products are priced FOB. When shipping is preferred by the customer it is priced at a “Best Cost” approach. The “Best Cost” is determined by soliciting quotes from several vendors and choosing the lowest cost among reputable transportation companies. Upon receipt of these quotes, the shipping costs are then sent to the customer for approval before contracted by Fair Manufacturing, eliminating any surprises in the invoice. Additional options for shipping may be priced based upon customers' needs and/or requests such as factory rep delivery. Factory direct shipping from a Fair Manufacturing rep is always an option and delivery are is typically included in our coststhe cost of any custom on-site training and setup packages when chosen by the customer. Customers always have the option to choose their own shipping, pick up the product factory direct, or allow their dealer to choose and arrange freight. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightAll shipping options to Alaska, Hawaii, and Canada are done through a third-party. Shipping charges associated with an offshore delivery would include an additional palletizing or containerizing charge. Fair Manufacturing is not liable for any duties, brokerage costs, or fees associated with shipping and delivery outside of the United States. All sales are included in our costsUSD. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon Fair Manufacturing offers expedited shipping upon requestwhen requested including emergency factory direct via factory rep delivery. This can drastically decrease wait time associated with transnational shipping. Factory rep delivery with onsite setup and training can be a real resource during emergency situations where the learning curve has to be picked up quickly and the “tricks of the trade” can be taught immediately based on the current conditions the equipment is being operated under. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware International's base warranty covers all products which are manufactured by Axon are free from defects in workmanship on the chassis as it left our factory with parts and materials for labor. Maintenance items or misuse of a period of one (1) year from product would not be covered. Navistar would not be provide warranty on equipment installed after it has left the date of receiptfactory. Axon-manufactured accessories are covered under Items like a limited ninety-day dump body or a snow plow, would get warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide provided by the manufacturer's warrantycompany that made the components and the facility that installed them. Further details The International dealer can be provided upon requestreview the base and optional vehicle coverage as well as the warranty for items installed for turn key operation. Attached link takes you to our Warranty Landing Page "xxxxx://xxx.xxxxxxxxxxxxxxxxxxx.xxx/support/warranties" All base warranty documents are attached to the RFP. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyInternational warranty documents (attached) will clarify: 1. The warranty coverage document also covers restrictions of coverage, which has been included in competitive with the uploaded attachments rest of the industry, including restrictions and limitations. 2. External influence, damage, modifications, etc. 3. Failure due to improper use, overloading, misapplication or abuse can be denied. 4. Failure due to not performing proper maintenance, storage, deterioration, etc. 5. Supplier Direct warranty requirements i.e. Cummins/Allison/Dana/Meritor etc. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoNavistar covers warranties performed at the dealer shop and authorized locations. The one exception would involve towing coverage. If towing coverage is on the vehicle, our warranties do not cover and it has a disabling failure, it may be more cost effective for the expense of technicians' travel time or mileage dealer to perform warranty repairssend a tech to repair on site versus a tow. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Since International Trucks are on highway vehicles, our warranty repairs are performed at the dealership or authorized service provider. Navistar prefers that Sourcewell members use International Dealers for emergency technical support for any system outagenon-warranty repairs as well. Dealers that serve remote areas have the ability to get techs and needed parts out to service those products, however the travel and if mutually agreed upon by both parties, we can provide onsite support for local issueslabor expense getting to and from these products is not covered under warranty. If the Sourcewell member is in a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to remote area, please discuss the agencyoptions with the selling International Dealer. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Navistar does cover many supplier-based components through the standard warranty period. However, there are suppliers such as Cummins and Xxxxxxx that require their concerns t. address issues, and may require the work on the vehicle to be performed at their distributor or local facility. With the largest dealer network in North America, most dealers are set up to do extensive Cummins work and Xxxxxxx maintenance work. Question on this issue can be addressed by the selling dealer. Supplier direct warranties may be available from the supplier subsequent to the best of our abilitybase chassis warranty. If we equipment installed to the dealer, truck equipment manufacture, or aftermarket modifications center are unable to resolve not covered by the issue and the devices require warranty service, this International warranty. These items will be warranted by manufacture that produced or installed the components or performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSwork. * 51 What are your proposed exchange and return programs and policies? Axon does Our vehicles will be delivered as ordered and warranted free of defects and workmanship. If the vehicle is not allow exchanges or returns except on failed items. Please see performing to the level expected we will engage the appropriate Field Service Manager to expedite a repair plan our MSPA for full detailsexpectation is to not only resolve your concern fully but to do it in a timely fashion. * 52 Describe any service contract options for the items included in your proposal. Please refer International offers a wide variety of service contracts and warranties that can be added to the included MSPAspec of the truck when purchased or after the unit is built but not delivered. Units that are in service may also be eligible for extended warranties, but there are time limitations in place. Here are the categories and maximum time in months for the service contracts available on all models: Bumper to Bumper plans: Up to 60 months. Extending the basic vehicle coverage: Up to 84 months. Vocational cab warranties: Up to 120 months. Vocational Frame warranties: Up to 120 months. Cooling, Electrical, HVAC Axles, Starting System: Individually available up to 60 months. Combo Plan for Engine and Aftertreatment (International Engine): Up to 84 months. Comprehensive Engine Plans (International Engine): Up to 84 months. Major Engine Component Engine coverage (International Engine): Up to 84 months. Def Tank Companion Plans: Up to 72 months. All these plans have mileage/kilometer limits but none are tied to engine hours. In addition to International's warranties, Cummins and Xxxxxxx warranties are also offered through the dealer with similar time and mileage/kilometer limits. Sourcewell Members Purchasing a Used Truck from International Used Truck Center or International Dealer, that do not exceed 7 years in age, will get a 1 year Engine and Aftertreatment Warranty valued at $6000. INTERNATIONAL USED TRUCK ENGINE & AFTERTREATMENT COVERAGE 92 VITAL ENGINE COMPONENTS COVERED | 16 MAJOR AFTERTREATMENT COMPONENTS COVERED Basic Engine Components • Connecting Rod/Cap • Crankcase & Crankshaft • Exhaust Manifold Assembly • Flywheel Housing & Bearing • EGR Cooling & Valve Aftertreatment • Aftertreatment Control Module • Sensors • Diesel Particulate Filter (DPF) • SCR Catalyst & Reactor • DEF Injector & Sensors Electronic Engine Components • Cold Start Components • Engine Sensors • Electronic Control Module • High Pressure Rail Cylinder Head & Valve Train • Gasket & Sleeve • Intake / Exhaust Valve Other Engine Components • Fuel Heater / Water Separator • High Pressure Fuel Injector • Air Compressor With the amount of coverage available, it is recommended that the Sourcewell member discuss their needs with the dealer sales rep to present options that best fit. * 53 Describe your payment terms and accepted payment methods. For Sourcewell members, the International dealer will carry the unit on the books for 30 days after the unit is built and shipped to its final destination, either a Truck Equipment Manufacturer (TEM) to get a body installed, or to the dealer. Payment will take place prior to possession of the unit or upon arrival at the body company unless other arrangements have been made. If units are funded by NCL Government Capital, they can fund the vehicle when it arrives at the body company. For units exceeding the 30 days of terms, the dealer can add the cost of the additional terms are Net 30into the price of the unit. There is a section on the Sales Summary Sheet for additional terms. The lead time to install equipment has grown since Covid, as have the interest rates and carrying cost. Some customers will fund the chassis portion of the purchase when it gets to the body company. This process ensures a smooth transition from purchase to operation for the customers. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing NCL Government Capital is Sourcewell Awarded Supplier that we work with for Sourcewell. They provide both leasing and financing offerings to zero or financing optionsestablished end of term amount. If your dealer hasn't presented NCL Government Capital Options to you, please ask them to. Xxxx Xxx is our NCL Government Capital Rep. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms will include contact info and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described NCL overview in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which New Way manufactured replacement parts, components, and assemblies are manufactured by Axon are sold under a Limited Warranty to be free from defects in workmanship and materials or material for a period of one twelve (112) year from months. This is a part replacement only warranty and the date item must be returned to the New Way Dealer for exchange. The labor and shipping cost to replace the parts shall be the responsibility of receiptthe customer. Axon-manufactured There is no warranty on expendable items, wear components, or used parts. Extended warranties are available on all of our current bodies and turnkey chassis. More information about extended warranties can be found on our price sheets and via the chassis' Original Equipment Manufacturer (OEM). Sourcewell Members will register their New Way warranty cards. This process is handled via an easy online form that a Member's local New Way Dealer can fill out. Parts only warranty (see section III.d of attached warranty statement) will apply for distributor or customer installed accessories are covered under a limited ninety-day warranty from that have been purchased through Scranton Manufacturing Company, provided part failure was not due to improper installation, use, or neglect. Damage caused by incorrectly installed field accessories may void portions or all of the date of receipt. Non-Axon manufactured accessories are covered under the manufacturerunit's warranty. There When a warranty service is requested, the distributor shall: -Verify warranty eligibility of the machine to be serviced per previous sections -Diagnose the problem to determine that the service is warrantable -Ensure that the parts necessary to perform the repair are extended warranties available as defined in -Provide the Axon Master Services necessary repair services Complete and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS submit the Warranty Request Form For some solutions we are authorized resellers more on the Warranty Request Form, see sections V.b and V.c of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. attached warranty statement * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyNew Way's warranty shall not apply to equipment that has been subject to misuse, negligence, or accident, or which has been included repaired or altered without New Way's prior knowledge or consent. New Way will not be responsible for warranty repairs made in the uploaded attachments field by personnel other than from New Way or an authorized New Way agent unless previously authorized by New Way. New Way Trucks are designed to operate only with the OEM products used by New Way. This limited warranty will be void if the New Way products are modified other than as done at New Way's factory or at a New Way authorized dealer unless authorized by New Way. Use of parts and assemblies from another manufacturer as substitutes for OEM products will also void the limited warranty. There will be no warranty on used parts. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do Travel time and mileage are not cover the expense of technicians' travel time or mileage subject to perform warranty repairslabor reimbursement. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon We have warranty service coverage in all areas covered under the Sourcewell contract. Service requests will be available 24 hours/7 days per week covered by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for the local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures authorized dealer or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencytheir designated service center. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices In the case where a chassis is provided, New Way's warranty covers the vehicle's body only. The OEM is responsible for covering the warranty for a chassis. New Way's warranty statement does not cover other manufacturers' goods. New Way warrants the packer body assembly for a standard base period of one (1) year from date of delivery (see section III.a of attached warranty statement). This limited warranty applies to body components as defined below to be free from proven defects in material and workmanship. Wear parts (pins, bushings, chain assemblies, door and gate seals, wear pads, etc.), and normal wear and tear are excluded. Labor repair cost may also be covered, (see section IV.g of attached warranty statement). The body assembly is defined as the following: -Arms (front loaders and side loaders) -Packer or Eject Panel -Tailgate -Electrical components -Factory installed aftermarket parts (see section IV.a of attached warranty statement) -Hydraulic components not including cylinders (see section IV.d of attached warranty statement) -Paint Base Hydraulic Cylinder Warranty New Way warrants all hydraulic cylinders for a standard base period of two (2) years. This limited warranty applies to cylinder defects in material and/or workmanship only. See section IV.c of attached warranty statement for details. During the first year, replacement labor (see section IV.g of attached warranty statement) and shipping cost to the best authorized distributor are covered. At the start of our abilitythe second year, replacement labor and shipping costs are not covered by New Way. If we Optional three (3) or five (5) year extended warranties for hydraulic cylinders are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSavailable. * 51 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed itemsIn the case of catastrophic failure of one of our bodies that is deemed to be the fault of our manufacturing process, New Way would offer a replacement at our expense. Please see our MSPA for full detailsParts may be returned by following the procedure outlined in section VI.a of the attached warranty statement. * 52 49 Describe any service contract options for the items included in your proposal. Please refer to Service contracts are not available at this time, however optional extended warranties are available at the included MSPAtime of order. * 53 Describe 50 What are your payment terms and accepted payment methods. Payment terms are (e.g., net 10, net 30)? Net 30. 30 Days * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection with an awarded contract (order formsto make certain acquisitions? New Way offers a number of financing options, terms and conditionsincluding Sourcewell's National Cooperative Partner program. Leasing through New Way FleetForce - As part of New Way's offering, service level agreements, etc.)we also provide rental options through New Way FleetForce. Upload a sample of each (as applicable) As the only direct- from-manufacturer refuse hauler renter in the document upload section of your response. Axon's Master Services industry, New Way FleetForce provides both short and Purchasing Agreement (MSPA) is a standard transaction document that includes long-term rental solutions for all the terms and conditions equipment we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your responsemanufacture. This includes all additional charges associated our full line of Front Loaders, Rear Loaders, Automated Side Loaders, and our Satellite Side Loader. A rental program is a great solution for Members looking for different finance options to acquire the same great New Way product. New Way FleetForce offers various rental contract options, ranging from as short as one week to a multiple years-long rental contract. Through maintaining a rental offering of the newest and most productive waste collection vehicles, New Way FleetForce has the volume to meet Members various needs and can coordinate the delivery rental units directly to Members in a timely manner. In most cases, delivery can happen immediately. Rentals are a desirable option for many haulers and especially for Members that represent municipalities. Leasing allows Members to: -Easily begin a new collection route due to annexation without the typical up- front investment of purchasing. -Start a new route or relationship without the possible strain on cash flow. -Quickly replace a fleet unit that goes down unexpectedly or is out of service. -Manage an emergency clean-up situation where time is of the essence or a temporary expansion of service may be necessary - such as seasonal leaf and brush collection. -Take on a brand new route with a purchase that are not directly identified as freight or shipping charges. For example, list costs quality New Way waste collection unit after determining which model is best for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestsituation. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon Yes. Subject to the terms and conditions hereof, SKYJACK INC. ("Skyjack") warrants to the original buyer ("Buyer") that its law enforcement hardware products which are manufactured by Axon are each new mobile elevating work platform ("MEWP") will be free from defects in of defective parts and workmanship under normal use and materials service for a period of one two years (124 months) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty the product was invoiced to the Buyer or from the date of receiptthe product was first put into service, whichever comes first. Non-Axon manufactured accessories are covered under For the manufacturer's warrantyfollowing 36 months, structural components found to be defective will be replaced or repaired at no charge. There are extended warranties available as defined in the Axon Master Services For further clarity, MEWP Products include only Vertical Mast Lifts, Scissor Lifts and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Boom Lifts * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments Skyjack warranties cover normal use and service. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairs. Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issuesNo. If We have a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. customer/dealer network throughout North America * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon We will troubleshoot third party devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. only cover Skyjack OEM products * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Skyjack's sole obligation to the Buyer is limited to the repair or returns except replacement of any products or parts which Skyjack, in its sole discretion, determines to be defective in materials or workmanship, at Skyjack's option. Replacement products or parts may be new or factory approved reconditioned parts, at Skyjack's sole discretion. All repairs or replacement must be performed by technicians trained and qualified in accordance with ANSI standards, using only genuine Skyjack supplied parts, and must be made in accordance with the Warranty Claim Procedures provided herein. Any parts repaired or replaced under the warranty are warranted only for the balance of the warranty period on failed items. Please see our MSPA for full detailsthe part that was repaired or replaced. * 52 Describe any service contract options for the items included in your proposal. Please refer to These can be negotiated and performed through our customer/dealer network at the included MSPAtime of purchase. * 53 Describe your payment terms and accepted payment methods. Payment Terms can be negotiated at time of purchase from our dealership. Our typical dealer and customer terms are Net 30net 30 with credit approval. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Skyjack can provide a variety of financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. options through third party providers * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Customer will be provided with a quotation and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection if accepted with signature an awarded contractorder confirmation with estimated delivery times. A sample MSPA has been uploaded with our response." Invoice will be provided when unit ships. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possibleOur local customer/dealer may on a case by case basis. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Pricing will be based by category vertical mast, scissor, rough terrain scissor, boom and telehandler. Pricing will be a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded published list price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element time of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestorder. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants All of our vendor partners, manufacturers and service providers maintain a warranty program that covers a combination of parts and labor. These partners meet, and in many cases, exceed industry standard warranties. Firstly, regardless of the product purchased, Liftnow offers LIFETIME tech support through its law enforcement hardware products which are manufactured by Axon are email, xxxxxxxxxx@xxxxxxx.xxx or its toll free from defects number 1- 800-LIFT-NOW. The longest of our product warranties is a LIFETIME warranty on many of our most popular of our vehicle lifts and shop equipment. This includes both parts (also called materials) AND worksmanship. This far exceeds the industry standards for warranties in workmanship and materials for a period of one (1) year from this product. However, this lifetime warranty is not the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's only lifetime warranty. There Lifetime warranties are extended also seen across categories including in categories such as Vehicle Exhaust Extraction and Shop Cabinetry and Equipment. Other common warranties available as defined in include 10 Year Warranties, 7 Year Warranties and 5 Year Warranties. Please refer to the Axon Master Services and Purchasing Agreement (MSPA)document entitled "Warranty Summaries" to learn more about which warranties cover what from our brand portfolio. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized Please refer to resell abide the folder entitied "Specific Warranties" to learn more about specific warranties by the manufacturer's warranty. Further details can be provided upon requestproduct. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions No, there are outlined in our warranty, which has been included in the uploaded attachments no warranties that impose usage restrictions or other limitations that adversely affect coverage. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes. For repairs within the warranty period, our warranties do not cover the expense of technicians' service network invoices the vendor partner directly for travel time or and mileage to perform warranty repairs. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will There are no geographic regions in North America (United States, Canada AND Territories) for which we cannot provide certified technicians to perform warranty repairs. All warranty requests can be available 24 hours/7 days per week by phone dispatched either through Liftnow at no cost to the Member or directly to the manufacturer. There is no difference in the process to provide service and warranty repair for emergency technical support for any system outagea piece of equipment that is in a remote area or a well-covered one. This is because Liftnow and its vendor partners already maintain operations, service partners, and if mutually agreed upon national accounts in these remote areas that necessitate warranty and service work. In other words, there is no incremental effort, money or time needed of a Sourcewell Member Agency to utilize an already-deployed program. Equipment sold by both partiesLiftnow and its vendor partners is already being actively serviced in extraordinarily remote areas, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue most notably: American Samoa Guam Alaska Nunavut (i.e. access point failures or accidental cut wiresNU) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. Hawaii * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices As a service-first company, warranties are typically passed on to the best of our abilityoriginal equipment manufacturer (OEM) but we stand ready to assist any Sourcewell Member in procuring warranty service and fulfill all warranty requests directly through Liftnow. If Also described in the Sourcewell Service Program, we are unable pleased to resolve also offer out-of-warranty service for not only our partner brands but brands of other equipment in the issue same product categories within the scope of this RFP. This includes brands that have since been discontinued or defunct as well as manufacture custom parts for Members. Also as a service-first company, a large part of Liftnow's selection of its brand partners has to do with not only that partner's ability to service customers regardless of location (see line item 49), but also its attitude toward warranty work. The truth is that regardless of the length or terms of a warranty, that warranty is only as strong as the company that supports it. Liftnow experiences firsthand the professionalism and "do the devices require right thing" attitude by its vendor partners in the rare but ultimately inevitable case of warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSwork. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or Due to our exhaustive assessment of our customer's needs, Liftnow is proud to report virtually no returns except whatsoever. We'd also like to note that like our vendor partnerships are also predicated on failed itemsthe “do the right thing” mentality when it comes to return and exchange policies that are above and beyond what may be required. Please see our MSPA for full details. * 52 Describe any service contract options for the items included in your proposal. Please refer We must adhere to the return programs and policies of each of our vendor partners including restocking fees as necessary, which are usually expressed as a percentage of the initial purchase price. For the sake of brevity, we have not included MSPA. * 53 Describe your payment terms all return programs and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing optionspolicies here. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload included XxxxXxx as a sample of each (a return policy, entitled “BendPak Return Policy”, while many others have return policies as applicable) in the document upload section a part of your responsetheir warranties. Axon's Master Services We can provide any return policy information as requested and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose necessary to use in connection with an awarded execute this contract. A sample MSPA In Liftnow's 20-year history, we maintain a nearly perfect customer satisfaction rating, with virtually no returns or exchanges for our entire line of equipment. We conducted research when writing our Sourcewell Proposal and concluded that this category's total revenue through Sourcewell has been uploaded included less than 0.025% of returns or exchanges. Furthermore, Liftnow's return ratio currently stands at approximately 0.10% of * total volume of orders, and 0% of Sourcewell and cooperative purchasing orders. Liftnow maintains a staggeringly low return and exchange rate due to the measures it takes, including pre-order site visits, measurements, data sheet sign offs, concrete tests, electrical tests and more. We encourage Agencies to fill out a copy of our “Project Management Worksheet” which is attached on their own or with our response." * 56 Do you accept the P-card procurement assistance of a member of the Liftnow team. We encourage this so that supply and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever installation goes as smoothly as possible. * Provide detailed pricing information There are multiple versions and special questions for each “major” type of equipment requiring installation and configuration. If these cannot be reliably answered with Entity Input, and in some cases Photos and Videos, Liftnow will arrange for a site visit. After all questions and site conditions are successfully answered and the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFPequipment arrives, the template Contract, equipment is ready to be installed as long as removal of existing equipment was not needed. It is this process that has allowed us to keep an incredibly low return and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *exchange rate.

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Yes, our warranties cover all products, parts and labor. The only specific items not covered are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestwear parts. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions No warranty exists if unauthorized alterations have been made by the owner or user, or the stated capabilities of machine are outlined in our warranty, which has been included in exceeded. There are no usage restrictions. The warranty is for one full year after the uploaded attachments equipment is delivered. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover all technician expenses are covered under the expense of technicians' travel time or mileage to perform warranty repairswarranty. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week Cemen Tech employs a group of knowledgeable and well-traveled technicians who cover all 50 states and Canada. In addition to OEM support, our equipment is backed by phone for emergency technical support for any system outage, localized customer service through a network of domestic and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyinternational dealers. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot Components used in Cemen Tech products but manufactured from a third party devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty serviceparty, this known as suppliers, will be performed by included in our warranty. Cemen Tech will facilitate any warranty issues between the manufacturercustomer and supplier (or OEM). Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSWarranty coverage will be decided after the supplier has reviewed the components. * 51 What are your proposed exchange and return programs and policies? Axon Products offered by Cemen Tech are highly engineered solutions; however, if within the first 90 days of operation the unit does not allow exchanges or returns except perform to customer expectations, Cemen Tech will take the unit back and offer a full refund. This is our Performance Guarantee and available on failed items. Please see our MSPA for full detailsall Cemen Tech solutions. * 52 Describe any service contract options for the items included in your proposal. Please refer A 1-year limited warranty is included with the purchase of any Cemen Tech product. Customers will have the option to purchase an extended 2-year warranty during the included MSPAinitial purchasing process if they choose. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document You may upload section representative samples of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing performance materials (if applicable) in the document upload section of your responseresponse in addition to responding to the questions below. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify 53 Describe any performance standards or guarantees that apply to your services Performance Guarantee - If within 90 days of operation the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This unit does not apply perform to items which Axon resells as part of its offeringsexpectations, Cemen Tech will take the unit back and offer a full refund. Please see Cemen Tech is the uploaded price sheet, included only manufacturer in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose volumetric industry to offer a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestfull refund warranty. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon Imperial stands behind all products sold. Imperial warrants that its law enforcement hardware products which are manufactured by Axon are free from against defects in materials and workmanship and materials under normal use for a period of one (1) year from after the date of receiptpurchase, unless otherwise stated. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturerImperial's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized Limited Warranty terms do not apply to resell abide by the manufacturer's warranty. Further details can be provided upon requestsourced products or custom products. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Imperial imposes no unique restrictions. Imperial warrants products against defects in our warrantymaterials and workmanship under normal use for a period of one (1) year after the date of purchase, which has been included in the uploaded attachments unless otherwise stated. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoImperial's product offering rarely requires a technician for repair.Provided that Imperial accepts the product for return during the limited warranty period, our warranties do not cover Imperial may, at its option: (i) repair; (ii) replace; or (iii) refund the expense amount paid by the Participating Entity. Imperial's repair, replacement, or refund of technicians' travel time or mileage to perform warranty repairsamounts paid by Participating Entity for the product, shall be Participating Entity's sole and exclusive remedy. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon No, there are no geographic regions of the United States that Imperial is unable to perform warranty repairs for product, if needed. Participating Entity should call (000) 000-0000 for a product warranty claim. Imperial will be available 24 hours/7 days per week by phone for emergency technical support for any system outagedecide, and if mutually agreed upon by both partiesin its sole discretion, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures replace, repair, or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to refund the agencyproduct. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to the best Imperial does stand behind our products sold however Imperial is not a manufacturer of our abilityproduct. If we We are unable to resolve the issue a distributor. Participating Entities should call (000) 000-0000 for support and the devices require warranty service, this will be performed by the information on a specific manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS's warranty. * 51 47 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns To return a product during the Limited Warranty Period, Participating Entity must call 000-000-0000 for a return authorization number. Each return authorization number is valid for thirty (30) days. There is no restocking fee, except on failed itemsas otherwise noted below, if products are returned within the Limited Warranty Period in saleable condition, with manufacturer's original packaging unblemished and all accessories, manuals and warranties included. Please see our MSPA include a copy of the packing list or invoice with a reason for full detailsthe return. Late returns and incomplete returns will incur a 15%, or higher, restocking fee. Imperial reserves the right not to accept returns received after the expiration of the Limited Warranty Period. Further details on Imperial's standard warranty are found at xxx.xxxxxxxxxxxxxxxx.xxx. * 52 48 Describe any service contract options for the items included in your proposal. Please refer Not applicable. Imperial does not provide services where warranty applies. We do offer field service to set up or maintain the included MSPAprogram at the customer shop. If for some reason this service is not performed to proper expectation a return visit will remedy. Our field service program is no charge for our customers. * 53 Describe 49 What are your payment terms and accepted (e.g., net 10, net 30)? Imperial's payment methods. Payment terms are ½% 10 days, Net 30. 30 * 54 50 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing Not applicable * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or financing optionssome other entity) will process the Sourcewell participating entities' purchase orders. Imperial offers many ways to receive an order. Online website, mobile application, system integration (i.e. EDI, Ariba, Coupa, etc), email, phone or fax. In each case the process follows the same flow to reduce the acquisition cost of small maintenance parts. Here is an example of a mobile app order. It all starts at the shop level where our field service team has organized and labeled each storage bin with a Scan Tel bar code identifying the part. Typically we have 1500 SKUs labeled on average in a shop. These are sort per customer direction with "A" and "B" movers color coded to be visual in order process. Simply scan the bar codes that need ordering and set your quantity in the app. Question you may have will be answered by a Dedicated Account Advisor assigned to your account. Once the order is submit it may need approval, if that is the case an electronic notification is sent to the approver before Imperial processes that order. All orders received by 3pm CST are processed and shipped same day. Imperial capture each sale and offers hundreds of purchase reports to track and review spend. These reports can be autogenerated monthly or sent on demand. These reports offer granular detail to help Imperial reduce inventory, standardize purchasing, and reduce cost across multiple customer locations. We do have a provision in our MSPA that allows also offer GL Coding for cancellation by an agency if sufficient funds are not approvedinvoicing. Typically within 2 days we the completed order process life cycle... order, authorize, confirm, ship, receive/reconcile, stock, pay and maintain. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Imperial will transact P-card if necessary but prefers ACH payments whenever possiblefor Federal government Participating Entities. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Imperial Supplies operates a specific price book for each customer. These price books are customized to each market based on volume and usage from hundreds of market analysis in the field to provide the most competitive offer. Imperial does not contract with our suppliers, instead we value the ability to be nimble and move our volume to different suppliers based on market conditions, COGS. This helps us bring the lowest market cost to our customers for our core product in our 5 DCs. Our Sourcewell offer has 390 featured line items in the attachment "Exhibit A". These are the "A" movers for the auto, truck, and bus markets in our offering and we've applied aggressive pricing inline with the scale and leverage of Sourcewell. All of our product offering is proposing a Schedule Discount for open in our Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this responsemembers. For example, if products that are drop shipped to our customers through the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage rangeGrainger DC network we us Grainger's web price as our offer. Axon is proposing the following discount schedule based on order quantityAdditionally we apply 21 category discounts off of Contract Reference Pricing to further drive value to Sourcewell members. This discount schedule applies offering and pricing is seamless once logged into our website experience. We can provide Sourcewell with login credentials to Axon manufactured itemsview all pricing, all we need is an email address and Xxxxx Xxxxxxxxx can set up that account for you. This does not apply to items which Axon resells as part of its offeringsOnline we have over 350,000 SKUs listed and organized by 3,000+ web sub categories. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose If there is a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus Grainger item a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition customer needs that is NOT included in not yet on our website our Dedicated Account Advisor can take that order (same day) and within one hour the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs part number is assigned and their relationship added to the Proposerorder (again same day). All standard costs, such as those Within 24 hours that "new" item is added to our website offering online for professional services like installation and training, are included in standard pricingviewing. * 62 If freight, delivery, or shipping is an additional cost to On a whole Sourcewell has by far the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in most aggressive pricing program structure for all our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestGovernment Markets. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Logicalis is a value added reseller and materials does not provide an express or implied warranties, including, without limitation, warranties of fitness for a period of one (1) year from the date of receiptparticular purpose or merchantability. Axon-manufactured accessories are covered under a limited ninety-day Instead, Logicalis passes through all manufacturer warranties to Customer and agrees to provide commercially reasonable assistance to Customer in making warranty from the date of receipt. Non-Axon manufactured accessories are covered under claims to the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Logicalis is a value added reseller and does not provide an express or implied warranties, including, without limitation, warranties of fitness for a particular purpose or merchantability. Instead, Logicalis passes through all manufacturer warranties to Customer and agrees to provide commercially reasonable assistance to Customer in our warranty, which has been included in making warranty claims to the uploaded attachments manufacturer. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our This is dependent upon the manufacturers' warranty policies. Logicalis passes through all manufacturer warranties do not cover to Customer and agrees to provide commercially reasonable assistance to Customer in making warranty claims to the expense of technicians' travel time or mileage to perform warranty repairsmanufacturer. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, This is dependent upon the manufacturers' warranty policies. Logicalis passes through all manufacturer warranties to Customer and if mutually agreed upon by both parties, we can agrees to provide onsite support for local issues. If a site visit is deemed necessary due commercially reasonable assistance to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed Customer in making warranty claims to the agencymanufacturer. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Logicalis passes through all manufacturer warranties to Customer and agrees to provide commercially reasonable assistance to Customer in making warranty claims to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA Logicalis passes through to Customer the manufacturers' warranties for full detailseach product and agrees to facilitate utilization of manufacturers' product return policies. * 52 Describe any service contract options for the items included in your proposal. Please refer Logicalis' manufacturers provide standard and extended warranty options for their products. These vary in time periods by solution and manufacturer, and have been included in the price list files. Logicalis extends any default manufacturer warranty to the included MSPAend customer. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services Logicalis provides Service Level Agreements around the services that we provide. As we define the services that will be awarded to Logicalis, we will jointly review and agree on the specific terms for each service provided. Logicalis will proactively measure against those SLAs and report to Sourcewell our performance on a monthly/quarterly basis as requested. In the event that SLAs are not being met, we will review the reasons behind that miss and provide a service improvement plan that can then become part of the service review meeting cadence until we are back in compliance. In the event that there are penalties for failure to meet the SLAs, we will follow the terms of the mutually agreed upon penalties at the outset of the service initiation. In the event that there are penalties for failure to meet the SLAs, we will follow the terms of the mutually agreed upon penalties at the outset of the service initiation. Our goal as we embark in any service of this nature is to define a baseline and improve upon it. While SLAs provide a baseline, we know that the expectations will change as the project advances over time. As such, Logicalis will continue to evaluate the expectations of Sourcewell, and measure our growth and progress over time, not just to the initial baseline. * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Logicalis will furnish reports that help to detect trends, root causes, Logicalis will furnish reports that help to detect trends, root causes. See Question 30 for more details. In addition to the overall management, troubleshooting and provisioning capabilities provided by Control Center, Enterprise as well as the managed private wireless partner can monitor the solution components. Cisco Control Center provides high- level & detailed drill-down health statistics for each Cisco Edge appliance deployed in the Enterprise network (across all sites, if a multi-site deployment has been selected). Enterprise & Operators can also get details about bandwidth utilization, throughput, aggregate device statistics, or alerts for the Cisco Private 5G core. For selected vendors, Cisco Control Center also provides such high-level KPIs for the Radio / RAN part of the architecture. The Cisco P5GaaS solution is operated and managed by Cisco and offered as a SaaS solution with the capability to view / export P5GaaS performance metrics via API, Dashboard or exportable reports. Customer will have the capability to view / export P5GaaS Health Statistics (high-level) at the site level with drill-down via API, Dashboard or exportable reports. * 55 Describe your payment terms and accepted payment methods. Payment Logicalis' standard payment terms are Net 30. We accept check, credit card, and EFT/ACH payments. That said, if awarded the bid, Logicalis is willing to negotiate mutually acceptable payment terms in good faith and seek necessary approvals for the same. * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Logicalis understands the needs of leasing/financing optionsoptions for customers' IT environments. We do have work with a provision in our MSPA that allows for cancellation by an agency if sufficient funds variety of banks, finance companies, and credit organizations to provide financial alternatives which allow educational and governmental organizations to implement technology today, but lease via both operational and capital vehicles. Logicalis will work with the buying entities' procurement department to assure we are not approvedpresenting them with every possible financial option available to them. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is Logicalis provides a standard transaction document that includes the terms and conditions we propose Quotation to use in connection with an awarded contracteach buying entity for each project. A sample MSPA quotation has been uploaded with our response." included in the Documents section. * 56 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Yes, we accept P-card/credit card if necessary but prefers payments. There is a transaction fee that varies between 1% and 3% depending on the type of card used. We accept check and EFT/ACH payments whenever possibleat no additional charge. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount Logicalis' model for Sourcewell Memberspricing will be based on product categories that include server hardware, including quantity discountsnetworking and security hardware, software, radios, fees for XXXx, radio subscriptions, and Logicalis/Cisco provided Managed Services. See question #58 Hardware, software, installation services, and all other one-time fees can be bundled together for additional detailan upfront capital expenditure, while ongoing management and maintenance costs would reoccur monthly. Contract lengths can span from two to five years, depending on the needs of the participating entity. Specific line-item pricing and SKUs have been provided in the price list files in the Documents section. * 58 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Logicalis plans to provide a discount percentage off from the following discount schedule list price from the manufacturers. If Logicalis receives any extra discounts because of large volume orders, we will pass those discounts on to the participating entity. The discounts listed below and in our proposal are based on order quantitylow volume, run-rate business and can be honored down to a single item. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount Airspan will be 4% off MSRP: 0.00% Quantity: 2-99 list price • Customer Discount Nokia will be 40% off MSRP: 1.00% Quantity: 100-249 list price • Customer Discount Cisco product will be 34% off MSRP: 3.00% Quantity: 250-499 list price • Customer Discount Maintenance products vary widely by manufacturer, so 0% off list and sold as MSRP: 5.00% Quantity: 500-999 . • Customer Discount % off MSRP: 7.00% Quantity 1000+ There is no discount for Logicalis Professional Services or Managed Services as the SLED rates are already incorporated. • Customer Discount % off MSRP: 10.00% Complementary products and consumables will be marked up from cost no more than 10%. * 59 61 Describe any quantity or volume discounts or rebate programs that you offer. See question 58The minimum discount referenced above applies to low-volume orders. For larger orders, Logicalis will provide a custom quote with an incremental discount commensurate to deal size. Volume discounts will start at 1000 or greater XXXx per named customer. * 60 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at For the sourced party's MSRPCisco product included in the solution, Logicalis will discount from List Price provided by Cisco. Discounts may This price can vary and increases in Cisco product price will be applied on expected during the lifespan of the contract. For the RAN providers, such as Airspan and Nokia, Logicalis will provide a case-by-case basisdiscount off of list price. Similar to Cisco, the List Price of the RAN providers will vary during the lifespan of the contract. For miscellaneous items and consumables, Logicalis will provide a markup off of cost of less than 10%. * 61 63 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard As each opportunity has unknown site construction costs, such particularly for outdoor deployments, no construction costs could be provided as those for professional services like installation and trainingpart of this RFP. Also, any permitting, Professional Engineering Signed Documents, or Workforce Compliance or Safety requirement costs are not included in standard pricingthis proposal. * 62 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightAny freight, delivery, or shipping charge, if applicable, is a pass- through to the customer and may be dependent on weight, delivery are included in our costslocation (inside vs. dock), and/or expedited requests. * 63 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightAny freight, delivery, or shipping charge, if applicable, is a pass- through to the customer and may be dependent on weight, delivery are included in our costslocation (inside vs. dock), and/or expedited requests. * 64 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers All products will be drop-shipped directly from the manufacturer whenever possible to save on billed shipping costs. Lowest cost carrier will be utilized unless the customer pre-approves payment for expedited shipping upon requestshipping. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Yes. Our warranties are manufactured by Axon are free from defects in workmanship and materials for a period of one (as follows: 1) . General Conversion - 3 year from the date of receipt/ 36,000 mile 2. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receiptStructural Integrity - Lifetime 3. Non-Axon manufactured accessories are covered under the manufacturer's warrantyElectrical - Lifetime,100,000 mile 4. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA)Paint - 10 year 5. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Corrosion - 5 year * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which Paint Corrosion Warranty has been included prorated coverage in the uploaded attachments 4th and 5th year of the warranty time frame. Components that are manufactured by others are covered by their representative warranties. We facilitate warranty coverage for our dealers and customers in these cases. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairsupon request. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week All states currently serviced by phone our dealer network are fully covered for emergency technical support for any system outage, and if mutually agreed upon by both partiesall our customers' warranty needs. In the areas where we may not have dealer coverage, we can provide onsite coordinate with a local chassis dealer, as well as an emergency vehicle service facility, to support for local issuesthe customer with warranty repairs. If In some areas, we have set up the customer as a site visit is deemed necessary due warranty center if they have the ability to an issue (i.e. access point failures or accidental cut wires) perform the work themselves. We offer service training at our location and not an Axon or Axon Evidence issue there may be a charge assessed also at the customer's service center location to the agencysupport this need. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to the best of Some items that are manufactured by others are covered in both our ability3-year general conversion and lifetime, 100,000-mile warranties. If we Other items are unable to resolve the issue and the devices require warranty service, this will be performed covered by the respective manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, 's warranty - some solutions such as Axon Interview rely on third party cameras and tablets of which are also COTSfor longer periods of time. We facilitate warranty coverage for our dealers and customers in these instances. We have several lighting brands that offer 5 year and lifetime warranties on their products. All of these warranties are extended to our customers. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Warranty Reimbursement Procedure: The dealer service center is contacted by the customer in the event of a warranty repair need. The dealer contacts PLCB for warranty authorization and diagnostic assistance for the reported issue. Warranty Pre-Approval Authorization: All warranty claims require a pre-approved warranty authorization (WA) number. This pre-approval process is required to first, inform PLCB of a warranty problem, but second, and most important, to help diagnose and repair warranty service problems in the field. Payment of warranty claims requires an approved authorization number. Warranty Parts: If warranty parts are required and authorized, PLCB will ship in-stock replacement parts the day the request is made, provided the part is ordered before 2:00pm (EST). Parts that need to be ordered will be either shipped from the parts manufacturer or returns except on failed itemsshipped out the day they arrive to PLCB. Please see our MSPA Return of Defective Parts: When warranty parts are provided, defective parts must be returned to PLCB within 30 days of the parts being shipped to be processed for full detailscredit. * 52 Describe any service contract options for the items included in your proposal. Please refer Preventative maintenance contracts are offered to our customers through our dealers for annual inspections and chassis maintenance needs. These can be items such as oil changes, fluid checks, transmission service, and battery load testing. Preventative maintenance is highly recommended for optimal performance of the included MSPAemergency vehicles. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) PLCB is a standard transaction document that includes the terms and conditions we propose Ford Authorized Warranty Service Center, providing bumper to use in connection with an awarded contract. A sample MSPA has been uploaded with bumper support for our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated customers with a purchase that are not directly identified as freight or shipping chargesFord chassis. For exampleSeveral of our dealers also provide Freightliner and International chassis warranty service coverage to their customers, list costs minimizing downtime when the vehicle is out of service for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestrepair. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants that Xxxxx Sports Lighting, LLC will provide all materials and labor to maintain operation of its law enforcement hardware lighting system to original design criteria for 25 or 10 years. Musco products which and services are manufactured by Axon are free from defects in workmanship and materials guaranteed to perform for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available customer as defined detailed in the Axon Master Services and Purchasing Agreement (MSPA)Musco Constant 25™ or Musco Constant 10™ documents. NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers Under the Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program, Musco pays any upfront cost for Axon Fleetshipping cost, Axis cameras installation cost, any associated rental equipment cost & disposal cost for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestreplaced equipment. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in With Xxxxx'x TLC for LED®, there is no hour usage restriction for our warranty, which has been included in Musco Constant 25™ or Musco Constant 10™ Product Assurance & Warranty Program but we do ask for expected usage hours to meet design criteria of the uploaded attachments project. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover the expense of technicians' Musco Constant 25™ and Musco Constant 10™ Product Assurance & Warranty Program covers the technicians travel time or and mileage to perform any warranty repairs. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon Musco will be available 24 hours/7 days able to cover all geographic regions of the United States & Canada with our Lighting Services Team that is comprised of trained technical employees specializing in sports lighting that provide field maintenance, warranty work, consulting and temporary lighting. They are regionally based to effectively provide service in every state & Canada. Musco also has a network of contractors located throughout the United States and Canada that we utilize to install and maintain our lighting systems per week by phone for emergency technical support for any system outage, Musco Constant 25™ and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyMusco Constant 10™ documents. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, items included in the scope of the Xxxxx sports lighting design, Musco will troubleshoot third party devices to the best of our ability. If we are unable to resolve the issue and the devices require cover warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSservice for those items. * 51 48 What are your proposed exchange and return programs and policies? Axon Due to Xxxxx'x custom designed, engineered to order lighting systems, therefore does not allow exchanges require an exchange and return program. Any defective on arrival product or returns except on failed items. Please see our MSPA for full detailsrepairs are covered by the Musco Constant 25™ and Musco Constant 10™ Product Assurance & Warranty Program. * 52 49 Describe any service contract options for the items included in your proposal. Please refer Xxxxx Sports Lighting, LLC will provide all materials and labor to maintain operation of its lighting system to original design criteria for 25 or 10 years. Musco products and services are guaranteed to perform for the included MSPAcustomer as detailed in the Musco Constant 25™ or Musco Constant 10™ documents. * 53 Describe 50 What are your payment terms and accepted (e.g., net 10, net 30)? Xxxxx'x payment methods. Payment terms are Net 30. A service charge of 1 ½% per month (annual percentage rate of 18%) will be charged on all invoices 30 days past due. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection order to make certain acquisitions? Musco Finance™ was established in 2006, it provides competitive financing solutions that enable customers to realize the benefits of Musco products and services. Hundreds of customers have used these solutions to complete their lighting projects. Musco Finance™ has provided budget-accommodating financing for governmental, commercial, and not-for-profit entities throughout the United States of America. The municipal lease-purchase program, offered by Musco Finance™ provides the funding opportunity many public entities need for facility improvements such as sports lighting. The program provides a flexible, cost- effective means of funding essential renovations and, in many areas, may eliminate much of the time and expense associated with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload selling bonds for a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractproject. A sample MSPA has been uploaded with our response." known set expense can be budgeted annually; freeing entities from budget uncertainties and lowering cash flow impact. * 56 Do you accept the P-card procurement and payment 52 Briefly describe your proposed order process? If so, is there any additional cost . Include enough detail to support your ability to report quarterly sales to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents a percentage discount from MSRP and whether each dealer (or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to some other entity) will process the Sourcewell participating entityMembers' purchase orders. • Establish the value & price for the lighting solution with which the customer is comfortable. • Present information about Sourcewell as a means by which they can purchase what they want at a beneficial price without having to go through the public bid process. • Educate the customer about Sourcewell benefits and the ease of using this cooperative purchasing agreement. • Provide the customer with the link to become a Sourcewell Member, describe in detail if not already. • Provide quote reflecting the complete freightSourcewell contract number and award expiration date to customer. • Receive PO from customer reflecting that the purchase was utilizing the Sourcewell contract (contract number stated on PO). • On a quarterly basis, shippingpull report of Sourcewell purchases, and delivery programsubmit & remit payment to Sourcewell. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestTo be submitted using the reporting template provided by Sourcewell. *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Axon Carrier warrants that its law enforcement hardware products which are all equipment manufactured by Axon are Carrier Corporation and all Carrier equipment, parts or components supplied hereunder will be free from defects in workmanship material and materials for a period workmanship. Carrier shall at its option repair or replace, F.O.B. point of sale, any equipment, part or component sold by Carrier and determined to be defective within one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty initial operation or eighteen (18) months from the date of receiptshipment, whichever is earlier. Non-Axon Carrier does not warrant products not manufactured accessories are covered under the by Carrier Corporation, but it does pass on to Customer any available manufacturer's warrantywarranty for those products. There are extended warranties available Carrier warrants that all service provided by Carrier hereunder shall be performed in a workmanlike manner. In the event any such service is determined to be defective within ninety (90) days of completion of that service, Carrier shall at its option re-perform or issue a credit for such service, Carrier's obligation to repair or replace any defective equipment, parts or components during the warranty period shall be Customer's exclusive remedy. Carrier shall not be responsible for labor charges for removal or reinstallation of defective equipment, parts or components, for charges for transportation, handling and shipping or refrigerant loss, or for repairs or replacement of such equipment, parts or components, required as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers a consequence of hardware (Cradlepoint routers for Axon Fleetfaulty installation, Axis cameras for Axon Interviewmisapplication, etc.). Products that we are authorized vandalism, abuse, exposure to resell abide chemicals, improper servicing, unauthorized alteration or improper operation by the manufacturer's warranty. Further details can be provided upon requestpersons other than Carrier. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included in the uploaded attachments . No * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairs. Yes * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. No * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Carrier will troubleshoot third party devices to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by products per the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS's guidelines. * 51 49 What are your proposed exchange and return programs and policies? Axon does No items will be accepted for return without prior written authorization. Returned goods may be subject to a restocking charge. Special order and non-stock items cannot allow exchanges or returns except on failed items. Please see our MSPA for full detailsbe returned. * 52 50 Describe any service contract options for the items included in your proposal. Please refer Carrier offers its customers long-term service agreements providing them with knowledge on new cost- saving and environmental technologies, preventive maintenance, and recommendations on current controls systems. In addition, Carrier has a unique remote diagnostic monitoring tool that can detect potential service problems before they occur. Carrier seeks to reduce the clients operating costs through equipment optimization, equipment baseline analysis, building management solutions, energy savings solutions, equipment modernization, including: retrofit and upgrades and turnkey replacement solutions. Other key resources include: Field service engineers, standard work instructions, expedited parts availability and CarrierROLE®, remote online experts * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. 51 Describe any performance standards or guarantees that apply to your services Carrier warrants that all equipment manufactured by Carrier Corporation and all Carrier equipment, parts or components supplied hereunder will be free from defects in material and workmanship. Carrier shall at its option repair or replace, F.O.B. point of sale, any equipment, part or component sold by Carrier and determined to be defective within one (1) year from the date of initial operation or eighteen (18) months from date of shipment, whichever is earlier. Carrier does not warrant products not manufactured by Carrier Corporation, but it does pass on to Customer any available manufacturer's warranty for those products. Carrier warrants that all service provided by Carrier hereunder shall be performed in a workmanlike manner. In the event any such service is determined to be defective within ninety (90) days of completion of that service, Carrier shall at its option re-perform or issue a credit for such service, Carrier's obligation to repair or replace any defective equipment, parts or components during the warranty period shall be Customer's exclusive remedy. Carrier shall not be responsible for labor charges for removal or reinstallation of defective equipment, parts or components, for charges for transportation, handling and shipping or refrigerant loss, or for repairs or replacement of such equipment, parts or components, required as a consequence of faulty installation, misapplication, vandalism, abuse, exposure to chemicals, improper servicing, unauthorized alteration or improper operation by persons other than Carrier. * 52 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Quality Assurance of Products & Services In early 1990, Carrier's Service Marketing Division developed a process for Service Product Design and Implementation. Once a concept is established, it progresses through a feasibility study, where customers are consulted via focus groups or questionnaires. If management approval is obtained, a multi-functional team selected from marketing and operations is formed to undertake the project. Consequently, field training must take place for the proper delivery of the service product. This can be a concurrent activity with the technical training that must accompany each product. Training sessions are held at the region or district offices, with all office personnel involved. This includes the clerical people who administer the product, the engineers who may be called upon to install the product, the managers who manage the product's introduction, and the technicians who are involved in product installation and delivery. In product introduction, the project manager meets with quality review teams and suppliers to assure that the final product meets the initial goals for the product. Once the product is field implemented, the Customer Service Report (CSR) provides the means to communicate product deficiencies. Service marketing compiles the data via statistical analysis and the information is passed on to the appropriate suppliers. What service was sold versus what service was performed is a key indicator in the service business. Method of documentation of this indicator includes a computerized scheduling system, and the Customer Service Report (CSR) time tickets. The Customer Service Report (CSR), is a critical document for conformity. The CSR consists of several sections. The equipment information, model and serial numbers are recorded to identify the machine. A task code is used to identify the work done. Additionally, operating log readings are taken to verify the proper operation of the machine within design conditions. Calculations are done by the mechanic to confirm that operation is within the design specifications. Space on the form is dedicated to parts used, written description of work done and abnormalities discovered by the servicing mechanic. Finally, after all service is performed, customer signatures are obtained to verify that the work was done to the customer's satisfaction. The service performance key indicators are measured monthly by management. If any discrepancies are noted, the next level of management meets with the entity, determines the root cause of the existing performance as a comparison to plan and develop action plans to rectify the situation. These action plans detail specific areas of concern, outlining actions to be taken, timing, and responsibilities. Monthly follow-ups are conducted and actual results compared to planned results. Further corrective actions are taken as required. * For product hardware, statistics and data compiled by the CSR Report feedback process determines product deficiencies. Its purpose is to allow the mechanic to receive technical assistance during startup, to give feedback to engineering on problems encountered with the unit. This information is shared with the components supplier and action items implemented to correct the situation. Management makes a required vendor visit to assure that the proper actions are implemented. In a distributed technical organization, there is the need to communicate service instructions across the nation. The principle vehicles for these transfers of information are the Service Bulletin and Equipment Technical Manuals. The need to generate technical bulletins is created by the input received from the field service organization through Customer Service Report (CSR) documents which are reviewed by U.S Field Operations (USFO) customer assurance personnel and field requests for assistance. Carrier uses both formal and informal approaches to assess the quality of its systems, processes, practices, products and services. Formally, Carrier Systems and Services assess the quality of the above with measurements. Some of the measurements include yearly audits (i.e., policies, procedures, purchasing, signature authority, safety), product failure rates on a monthly basis, service agreement cancellations, customer surveys (customer satisfaction index), and customer complaints. There are Product Management Councils set up to monitor, review and take action for specific products. Examples are the chiller, airside products, and controls products quality councils which meet on a quarterly basis or as required. Carrier is committed to delivering a quality product or service at an appropriate price. We have or are implementing processes that allow us to measure the quality of our current offerings, assess opportunities for improvement and implement changes, when needed, to improve our quality or modify our products to meet new customer requirements. 53 Describe your payment terms and accepted payment methods? Net 30. Payment terms are Net 30is accepted via check, credit card, or wire. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing N/A * 55 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or financing optionssome other entity) will process the Sourcewell participating entities' purchase orders. We do have Rather than utilize a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approveddealer network, Carrier Corp directly employs its sales and service force. As a Sourcewell incumbent, Xxxxxxx has successfully provided quarterly reports since 2017. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Carrier has created a pricing template which details contract labor rates, material markups, and Purchasing Agreement (MSPA) equipment discounts from master pricing. This document is distributed to our field upon contract award, and stored on a standard transaction document that includes the terms and conditions we propose shared drive for all company employees to use in connection with an awarded contractaccess. A sample MSPA has been Template uploaded with our response." to this RFP as a reference. * 56 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possibleYes, and at no additional costs. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the attached pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requesttemplate. *

Line Item Question Response. 46 50 Do your warranties cover all products, parts, and labor? Axon warrants Cleverciti's products can be bought as “Capex” or subscribed to as “SaaS” (Solution as a Service). If the SaaS model is chosen, Sourcewell customers receive a turnkey “solution as a service” with an SLA for us to provide the relevant data. This means if a hardware device is defective, Cleverciti will provide a replacement device or repair the defective device throughout the duration of the contract term. This includes bench labor. If a customer chooses to purchase the solution (CAPEX), a standard 1 year parts warranty applies on all hardware supplied by Cleverciti, which may include repair, exchange or replacement depending on the support options available for that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period particular component. In either of one (1) year from the date of receipt. Axonabove models, Sourcewell members have the option to purchase an additional on-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's site labor warranty. There For our software platform, including the CleverPortal, the warranty and associated SLA are extended warranties available as defined provided throughout the duration of the contract term. Software fixes can usually be performed remotely See the Warranties section of our terms and conditions that are included in our package of Standard Transaction Documents for details about the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 51 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined no usage restrictions or other limitations outside of what is already described in our warranty, which has been included in the uploaded attachments standard terms and conditions. * 48 52 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover the expense On-Site Labor Warranty includes the cost of technicians' travel time or and mileage to perform warranty repairs. * 49 53 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, We cover and if mutually agreed upon by both partiesservice all geographic regions of the US and Canada. In areas where we don't have our own technicians, we can subcontract with local or regional firms to provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencythese services. * 50 54 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, we will troubleshoot third party devices to the best cover warranty service for all items that are a part of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSproposal. * 51 55 What are your proposed exchange and return programs and policies? Axon does We are committed to ensuring maximum possible uptime for our clients. Therefore, we maintain stocks of major components regionally, and for large projects it is also possible to maintain stocks of major components on-site. To maximize speed and reduce troubleshooting time, for Sensors we typically swap the device if a fix cannot allow exchanges or returns except on failed itemsbe quickly identified. Please see For digital signage, we have designed the devices to be “front service” which means most maintenance can occur without the cost/headache of removing the device from the pole. Details of our MSPA for full detailswarranty are included in the Warranties section of our standard terms and conditions. * 52 56 Describe any service contract options for the items included in your proposal. Please refer SaaS: standard parts and bench labor warranty included for duration of contract term Capex: standard parts and bench labor warranty included for 1 year with option to extend the included MSPAwarranty for additional years On-Site Labor Warranty: optionally available for either SaaS or Capex. Software: all software (e.g. CleverPortal) is warranted throughout the duration fo the contract. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document You may upload section representative samples of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing performance materials (if applicable) in the document upload section of your responseresponse in addition to responding to the questions below. Axon 57 Describe any performance standards or guarantees that apply to your services Cleverciti's accuracy has been independently tested and verified at over 98%. We design all of our sensor plans to meet this high standard. Because the Cleverciti Sensor is proposing always checking the real-time status of each vehicle, this is a Schedule Discount total accuracy rate, and is not subject to any accumulation of errors over time. With such a high accuracy rate, drivers build trust in the system and learn that they will find a space most quickly if they follow the guidance. Representative components of each type will be assembled and provided to the software team for Sourcewell Membersin-house testing of the software applications. There are certain points within the process where quality checks are performed in accordance with Cleverciti's quality assurance procedures. To further enhance our quality processes and promote continued improvement, Cleverciti maintains ISO 9001 certification and adheres to the established high-quality management principles including quantity discountsa strong customer focus, leadership and motivation from top management, process approach, and evidence-based decision policies. See question #58 for additional detailUtilizing ISO 9001 processes help ensure that customers receive consistent, quality products and services. Additional details on the driving principles of ISO certifications can be found in the ISO Quality Management Principles document available at: xxxxx://xxx.xxx.xxx/files/live/sites/isoorg/files/store/en/PUB100080.pdf, * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP Describe any service standards or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not guarantees that apply to items which Axon resells as your services (policies, metrics, KPIs, etc.) Further to the above, please see SLA Template attached. Additionally, each Cleverciti solution deployment is designed in collaboration with the customer. As a part of its offerings. Please see the uploaded price sheet, included in design process specific KPI's and metrics are attached to the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method Scope of facilitating “sourced” products or related services, which may be referred Work to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at measure the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element success of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestproject. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon Although Xxxxxxx Industries Inc. strives for perfection in quality, if a defect in product occurs or poor workmanship is identified, we have policies in place to rectify the situation. Xxxxxxx Industries Inc. warrants that its law enforcement hardware all components and products which are manufactured by Axon are them to be free from of defects in workmanship and materials for a period of one (1) year from the date of receiptpurchase. Axon-manufactured accessories are All Xxxxxxx Industries Inc. workmanship is covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturersame 12-month warranty, whether it's warrantyinstallation of Xxxxxxx Industries Inc. goods, purchased components, fabrication, or repairs. Further details can be provided upon requestAll our products are delivered to the end user with an operations and maintenance manual, and included with that manual is always our warranty document. We have attached our warranty document to this RFP submission. It is titled, “Bonnell Warranty.pdf”. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our Xxxxxxx Industries Inc. warranty policy does not impose any restrictions or limitations that would adversely affect coverage when the product is used per the operator's manual. However, this warranty does not cover damage or failure caused by abuse, negligence, accident, improper customer installation, neglect, or natural disasters. Any modifications made by the buyer or a third party without Xxxxxxx Industries Inc's prior written approval may void any warranty, which has been included in the uploaded attachments . * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoIn the unlikely event that a warranty repair is required, our warranties do any warranty repair must be conducted at Xxxxxxx Industries Inc. or an authorized entity. Xxxxxxx Industries Inc. will not cover the expense of technicians' travel time and or mileage under any circumstance. In some instances, a Xxxxxxx Industries Inc. Representative may be available to perform warranty repairsrepair the unit at the customers preferred location. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon Xxxxxxx Industries Inc. has a large dealer network that covers the geographic regions of the United States and Canada in question. In circumstance's that a certified repair facility cannot be found, Xxxxxxx Industries Inc. will be available 24 hours/7 days per week by phone for emergency technical support for locate and permit a third party, non-Xxxxxxx Industries Inc. entity to perform any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repairs required. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Many components manufactured by and purchased from other suppliers are sold and installed by Xxxxxxx Industries Inc. These components are covered under Xxxxxxx Industries Inc. warranty policy. The warranty policies of the individual providers may cover these components longer than Xxxxxxx Industries Inc's warranty policy. Xxxxxxx Industries Inc. will troubleshoot third party devices pass on any warranties received from the manufacturer for such components to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, serversbuyer, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSa courtesy will process warranty claims pertaining to these components. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except Xxxxxxx Industries reserves the right to add a 15% restocking fee on failed returned items. Please see our MSPA for full detailsNo returns on electrical items will be accepted. These policies are monitored case by case and the fee may be waved in certain circumstances. * 52 Describe any service contract options for the items included in your proposal. Please refer to Xxxxxxx Industries, Inc. does not offer service contract options for the items included MSPA. in our proposal * 53 Describe your payment terms and accepted payment methods. Payment Xxxxxxx Industries, Inc. standard payment terms are Net 3030 for approved customers, otherwise we accept cash, check and credit card. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Xxxxxxx Industries, Inc. offers financing options through Sheffield Financial and NCL Government Capital. We primarily use NCL Government Capital, and our customers have only had positive things to say about the process. In the current economic climate, we have heard from our customers of an increased need to use different financing options. We do have a provision The financing option that we prefer to encourage our Municipal customers to utilize is through NCL Government Capital. NCL Government Capital has been in our MSPA the business of government leasing and financing for over 20 years, and they understand the bid/specification requirements and provisions involved with each government purchase. In light of the years of experience with government purchases, NCL has gone above and beyond to service their customers and make the purchasing process as painless as possible. They realize that allows for cancellation by an agency if sufficient when municipalities need new equipment, the funds are not approvedalways available, so they offer the customer Tax- Exempt Municipal Financing through manageable installment payments that come from their operating budget. The advantage to this is that no new debt is created, and the Tax-Exempt Municipal Financing does not require any form of voter approval in virtually every state. The Benefits to Municipal Financing include the following: • Immediate ownership can be acquired with no upfront cash required. • The Financing has a 1-2 day approval turnaround. • Finance 100% of your acquisition including soft cost. • Flexible payment options allow for creating budget calendar alignment. • No Buy-out or residual at the end of the term. • Defer first payment for up to 12 months. • Financing satisfies Municipal Bid Requirements because NCL holds a Source-well awarded contract. • Non-Appropriation language included. • No voter approval required in most states. The largest advantage to our customers in promoting NCL financing is the fact that NCL holds a Sourcewell-awarded contract. We promote to the end user that NCL went through a similar competitive solicitation process as we had, and they have done the heavy lifting to help save our customer's the time, admin headaches and money involved with going through the typical bid process. NCL is also very hands on and works directly with the customers, one-on- one, to make the communication and financing process quick and easy. NCL provides different marketing tools to help explain these financing advantages to the end user. We have included NCL Government Capital's flyers to our submission in the finance section under “Leasing Documents * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services At the time of budget or quote, our sales team will utilize our Sales Order Quote document to provide the entity with price and Purchasing Agreement (MSPA) product information for their consideration. Within this document, we collect and record the part numbers, pricing, customer information, Sourcewell ID #, and other important order information. Should the customer decide to move forward with the purchase, our Quote gets converted into a Sales Order which creates the demand for our production team to begin manufacturing the product. Once the order goes through production and is a standard transaction document completed, the order then goes to Invoicing. All our Invoice documents appear very similar to our Sales Order documents, the only difference is that includes the final page of all our invoices include our terms and conditions we propose to use in connection with and an awarded contractinvoice number. A sample MSPA has been uploaded with our response." Our terms and conditions cover all the general payment terms, returns, warranty statements, etc. See the following related attachments: “Sales Order.pdf” & “Terms & Conditions” * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Xxxxxxx Industries, Inc. does not accept the P-card if necessary but prefers ACH payments whenever possibleprocurement and payment process. To keep costs low for our customers we do accept VISA, MasterCard, Discover and AMEX through a national merchant processing provider. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Xxxxxxx Industries, Inc. pricing model is proposing a Schedule Discount 5% discount off of MSRP. To make it as easy on the Sourcewell member as possible we have included the MSRP price and Sourcewell discounted price for Sourcewell MembersXxxxxxx Industries, including quantity discounts. See question #58 for additional detail. Inc whole goods and parts in the following attached documents: Section B Truck Packages.pdf Section C Plow.pdf Section D Hitches.pdf Section E Wings.pdf Section F Scrapers.pdf Section G V-Box.pdf Section H UT Spreaders.pdf Section J Commander.pdf Section K Prewet.pdf Section L Wear Products.pdf Section N Push-N-Plow.pdf Section O Replacement Tailgate Spreaders.pdf Section P Cab Shield.pdf * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing In order to continue providing Sourcewell members with the following best price the discount schedule based on order quantitythis contract will be a 5% discount from MSRP. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58It is not uncommon for Sourcewell members to purchase larger quantities. In order to continue providing Sourcewell members with the best price we are offering an additional discount of 2% on any identical whole good purchased in the quantity of 5 or more and an additional discount of 5% on any identical parts purchased in a quantity of 10 or more. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at Xxxxxxx Industries' procedure for sourced goods or nonstandard options is to take cost plus a percentage. This may include sourced goods, nonstandard items, or custom built to order items that may require engineering and/or research and development work. These items are quoted per request and the sourced party's MSRP. Discounts may be applied on customer is supplied with a case-by-case basisquote for each request. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsWith the exception of the Snow Fighter Packages, such as most equipment in this proposal is offered to Sourcewell Member uninstalled. If installation is required, Xxxxxxx Industries, Inc. or the nearest Xxxxxxx Industries, Inc. distributor will quote those for professional services like installation charges to the Sourcewell member. The Sourcewell member also has the option to install the product themselves using documentation and traininginstructions supplied by Xxxxxxx Industries, are included in standard pricing. Inc. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightAll snow and ice removal equipment will ship via tractor-trailer flatbed truck. Complete snow fighter trucks will be shipped either RGN trailer, or handled as a drive away to customer facility. To ensure that the PCA Member will get the best possible shipping rate, delivery charges will be quoted on a case-by-case basis. Shipping fees will be pre-paid and delivery are included in our costs. added to the invoice * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightDelivery will be quoted on a case-by-case basis using a Logistics Company for Alaska, Hawaii and Canada to ensure that the Sourcewell member receives the best possible shipping and delivery are included in our costsrate. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestTo deliver to Sourcewell members at the best possible price Xxxxxxx Industries, Inc. employs our own CDL Certified drivers. These drivers use company owned vehicles to deliver products at a lower rate than outside vendors. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from Yes-Jasper Holdings warranties products, parts, and labor against defects in our workmanship and materials for a period material in accordance with the schedules and limitations outlined within our published warranty documentation. Due to the breadth of one (1) year from the date categories offered and depth of receipt. Axon-manufactured accessories are covered under a limited ninety-day products in each category: warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services coverage time, warranty coverage mileage, hourly labor reimbursement rate and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestproduct replacement will vary. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions No-Jasper Holdings warranty coverage does not impose usage restrictions or other limitations that adversely affect coverage. Warranty Coverage implies time or mileage limitations which does not adversely affect coverage. Warranty Coverage covers all normal use within the warranty period or manufacturer defect. Warranty Coverage reserves the right to deny warranty for abuse of any kind that falls outside of the typical intended use of the item. Warranty Coverage implies proper installation, OEM intended proper usage and the recommended maintenance procedures must be followed for the unit failure to be covered under warranty. Warranty Coverage implies proper application and installation are outlined required in our warranty, which has been included all cases. Improper maintenance can nullify the warranty in the uploaded attachments all cases. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the Jasper Holdings' warranty coverage does include expense of technicians' travel time or and mileage to perform warranty repairsrepairs with prior authorization. Jasper Holding's recommends using our network of 2,500 Jasper Holdings' authorized service providers across the United States to perform any authorized Jasper Holding's warranty work. When applicable, Jasper Holding's will reimburse the labor component to the Sourcewell entity if the warranty claim followed the proper warranty claim guidelines, and the entity has certified technicians that are able to perform the warranty repair. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Yes- There are geographic regions of the United States and Canada for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can which Jasper Holdings cannot provide onsite support for local issuesa certified technician to perform warranty repairs. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to Jasper Holdings recommends the agency. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to the best utilization of our abilitynetwork of 2,500 authorized service providers to perform warranty repairs. If we are unable Jasper Holding's will also allow approved repair work to resolve the issue and the devices require warranty service, this will be performed completed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full details. * 52 Describe any service contract options for the items included in your proposal. Please refer to the included MSPA. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possiblewhen applicable. * Provide detailed pricing information Jasper Holding's 2,500 authorized service providers are available in the questions that follow belowUnited States. Keep Jasper Holding's will work to expand the authorized service program in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU Canada for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe entities in detail the complete freight, shipping, and delivery programCanada. Freight, shipping and delivery are included in Jasper Holdings does offer technical assistance via our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestcustomer service team. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants Our warranty covers the range of our various product lines. We have attached to this submittal, warranty statements that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for specific to our product lines, as well as, a period of one (1) year from the date of receipt. Axonwarranty that this dedicated to our self-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcontained breathing apparatus. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Please see our provided warranty statements that defines our warranty in our warrantydetail including any noted exclusions, which has been included in the uploaded attachments restrictions and/or limitations. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, The overwhelming majority of our warranties do not cover equipment can be returned to our service centers for repairs and that is the expense preferred method in which to receive warranty service. There are however instances whereby equipment maybe of a fixed nature and physically installed at a end-user's location and in that circumstance a technicians' travel time or mileage to perform expenses would be covered under a warranty repairsrepair situation. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Draeger has the ability to provide a certified technician to perform warranty repairs throughout the entire United States. Canada is not included as part of our proposal. Xxxxxxx, Inc. has 20+ certified technicians to service warranty repairs and provide general maintenance, calibrations and other applicable testing. Some of our authorized distribution partners have also been approved as Dräger Service Centers and thus these centers can also carry out the same service related functions. The product is primarily returned to either the Draeger office located in Houston, TX, Telford, PA or one of the distributor authorized service centers. There is also the ability for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a certified service technician to visit the customer site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to perform the agencyrequired repair/maintenance work. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot Draeger makes no warranty for any third party devices products. The sole warranty for any third party products, if any, is the original manufacturer's warranty, which Draeger agrees to pass on to the best of our ability. If we are unable to resolve the issue and the devices require warranty servicecustomer, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSapplicable. * 51 48 What are your proposed exchange and return programs and policies? Axon does With Xxxxxxx, Inc.'s extensive product line, there are not allow exchanges exchange and return programs and policies that cover the entire scope of our product offerings. Based upon Xxxxxxx'x evaluation of the product, it is our sole determination as to whether repair or returns except on failed itemsexchange would be used to resolve a product issue. Please see our MSPA for full detailsIn most instances, a product can be repaired by a certified technician. If the product must be returned and replaced in lieu of a repair, Draeger staff will make that ultimate decision. * 52 49 Describe any service contract options for the items included in your proposal. Xxxxxxx, Inc. does offer different levels or variations of service contracts. Please refer see the attached service contract documents that briefly describes the different service contract options that are available to the included MSPAour end-user customers. * 53 Describe 50 What are your payment terms and accepted (e.g., net 10, net 30)? Xxxxxxx'x payment methods. Payment terms are Net 30NET 30 days. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection with an awarded contract (order forms, terms to make certain acquisitions? Draeger does offer some 3rd party leasing options and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in these can be structured based upon need and mutual agree between the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possibleparties. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 52 Describe your pricing model (e.g., lineformal trade-item discounts in program or product-category discounts). Provide detailed pricing data (including standard policy for the products or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item equipment offered in your proposal, if any. Upload your pricing trade-in program materials (if applicable) in the document upload section of your response. Axon is proposing Draeger and our authorized distributors do have the ability to offer trade-ins for select projects; however these would be reviewed on a Schedule Discount for Sourcewell Memberscase by case basis. The end-user customer could express their request to provide a trade-in and if applicable, including quantity discounts. See question #58 for additional detailthe trade-in could be incorporated into the customer's quotation. * 58 Quantify 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents a percentage discount and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. The authorized Draeger distributor that works the project will accept and process the purchase order from MSRP or listthe Sourcewell member. Therefore, state our authorized distributors that receive purchase orders under this contract vehicle shall also be responsible for issuing the percentage or percentage range. Axon is proposing quarterly sales reports for orders accepted and processed by their organization and they shall also be responsible for the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element payment of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges administrative fee associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestparticular orders through this contract. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Xxxx'x offers the standard manufacturer warranty for products, parts and materials for labor. Each manufacturer warranty is specific to their products. Most equipment Xxxx'x supplies comes with a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's manufacturer warranty. There are Xxxx'x can provide the full warranty description document to the customer upon request and will be delivered along with the owners manual upon delivery. Customers have an option to purchase an extended warranties available as defined in warranty if the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestmanufacturer offers one. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyWarranties cover repairs due to manufacturing defect under normal wear and tear operation. Upon inspection of equipment by a manufacturer authorized service agent, which has been included in if an issue is determined to be from abuse, maintenance neglect, improper installation by an outside party(not authorized manufacturer service agent) or improper use of the uploaded attachments equipment, the warranty coverage may not apply. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' Warranties include technicians travel time or and mileage to perform if the standard manufacturer warranty repairsincludes it. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon Xxxx'x will be service most geographic areas of the United States. Some remote areas may not have local authorized service agents available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issuesor have restricted repair/travel hours. If a site visit this is deemed necessary due to an issue (i.e. access point failures the case, Xxxx'x will communicate the solutions the manufacturer may provide in repair, parts or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyreplacement. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Warranty issues are passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full detailsSee Attached. * 52 Describe any service contract options for the items included in your proposal. Please refer Xxxx'x does not provide service contracts. We can provide the contact information of the local authorized manufacturer service agent. The participating agency can contact the local agent to see if they have a service contract available for the included MSPAmodel purchased. * 53 Describe your payment terms and accepted payment methods. Payment terms Xxxx'x Terms are Net 30. We accept payment by check, credit card, agency e-card, P-card or EFT transfer. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon Xxxx'x does not providing offer leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedprograms. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Xxxx'x can email an an order form for the customer to fill out or they can use their own generated purchase order. We will take orders by phone, fax, email or online orders. For orders of $1000 or more a written purchase order will be required. Xxxx'x provides standard quotes, invoices, custom orders, and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractorder confirmations. A sample MSPA has been uploaded with our response." See attached examples. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Xxxx'x does accept P-Card. There is a 3% transaction fee on any credit card if necessary but prefers ACH payments whenever possible. charge greater than $1000.00 * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Xxxx'x pricing model is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part off of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, manufacturer MSRP(manufacturer suggested list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestprice). *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Kipper Tool Company evaluates all items for warranty claims on a case-by- case basis, depending on the product line and the issue. We are manufactured available to assist with any manufacturer warranties through our customer service department. We ensure any installations or training services performed by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestour direct staff. * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Warranties are outlined in our warrantyevaluated in-house using the process attached titled Warranty Work Instruction. Typically, which has been included in uncovered damages would be caused by misuse and abuse of the uploaded attachments item. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoThe manufacturer warranty will in certain cases cover expenses for motorized equipment, our warranties do not cover software, and valid warranty claims. Warranty claims would be evaluated on a case by case basis. A typical situation for storage equipment would be that the expense of technicians' travel time or mileage to perform warranty repairsitem return at the manufacturer's expense. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Kipper Tool Company and its dealer network are prepared to travel in the United States and Canada as determined fit for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local warranty issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Kipper Tool Company processes warranty claims in-house and works with the manufacturer to the best solve warranty issues. Most of our ability. If we products are unable to resolve the issue and the devices require warranty service, this will be performed made by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, serversother manufacturers, and hard driveswarranty claims are handled first by ensuring all avenues with OEMs are followed. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSKipper Tool ensures any work performed in- person by our employees. * 51 48 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Kipper Tool Company will exchange or returns except on failed itemsreturn unopened, unused, uninstalled items as necessary. Please see our MSPA for full detailsnote there may be a restocking fee required depending on the item and the manufacturer. * 52 49 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAKipper Tool Company does not provide any service or maintenance contracts for these products. * 53 Describe 50 What are your payment terms (e.g., net 10, net 30)? Credit cards are preferred for products at the line item level only. Customers who need net terms may contact us to initiate those terms. Custom quoted projects and accepted installs may have special payment methods. Payment terms are Net 30depending on the scope of the project. * 54 Describe any 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Kipper Tool Company does not offer leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedat this time. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 52 Describe your pricing model (e.g., lineformal trade-item discounts in program or product-category discounts). Provide detailed pricing data (including standard policy for the products or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item equipment offered in your proposal, if any. Upload your pricing trade-in program materials (if applicable) in the document upload section of your response. Axon is proposing Kipper Tool Company does not have a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detailformal trade-in program in place. * 58 Quantify 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents a percentage discount from MSRP and whether each dealer (or listsome other entity) will process the Sourcewell Members' purchase orders. Kipper Tool Company will process Sourcewell Members' purchase orders in house. We have the ability to take orders over the phone, state the percentage or percentage rangeemail, and via EDI. Axon is proposing the following discount schedule based on Kipper Tool Company will follow its ISO registered order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells entry processes as part of its offerings. Please see the uploaded price sheet, included outlined in the document sectionattached work instruction. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred Kipper Tool Company currently participates in Transactional Data Reporting with their GSA contracts and is prepared to report quarterly sales to Sourcewell as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included described in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestcontract template. *

Line Item Question Response. 46 47 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products Yes, KI's warranty, which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year runs from the date of receiptmanufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. Axon-manufactured accessories are covered Labor Warranty Further subject to the limitations set forth below, KI warrants that the KI product will be installed in compliance with all manufacturer specifications. If, during the ninety (90) days immediately following initial installation, KI reasonably determines that one or more aspects of the KI product was not installed according to manufacturer specifications, KI shall, at KI's expense, reinstall the affected components according to manufacturer specifications. KI shall be afforded reasonable access to all components suspected to require reinstallation in order to determine warranty coverage. Claims of alleged faulty installation made to KI outside the aforementioned ninety (90)-day period shall fall outside the scope of this warranty, and KI shall be under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers no obligation to provide any reinstallation services for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestuntimely claims. * 47 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions The KI Lifetime Warranty applies regardless of the number of shifts the product is used each day, unless specified as an exception. All non-lifetime product warranties are outlined in our warranty, which has been included in the uploaded attachments a single 8-hour shift per day. * 48 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover KI at its option, will either repair or replace the expense defective product with a comparable component or product or provide a refund of technicians' travel time or mileage the purchase price. KI reserves the right to perform warranty repairsdetermine labor method used during replacement of product. * 49 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon KI has the ability to provide a certified technician to perform warranty work in any geographical location. Each Sourcewell Member will be available 24 hours/7 days per week by phone provided with detailed information as to how to contact KI or our representative for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyall warranty work. * 50 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon KI is the manufacturer and will troubleshoot third party devices to the best cover all products that are part of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSproposal. * 51 52 What are your proposed exchange and return programs and policies? Axon does KI is a just in time manufacturer and produces products according to a client's specific specifications, therefore an exchange option or program is not allow exchanges or returns except required. Product conforming to the specifications contained in the KI acknowledgement to the Customer may not be returned to KI without KI written consent. Consent may be conditioned upon Customer's agreement to pay re-handling and/or restocking charges and/or to prepay all freight charges on failed itemsthe return shipment. Please see our MSPA for full detailsIf a product is defective upon arrival, and if written notice of the defect is given to KI, both product and services will be covered by the KI warranty. * 52 53 Describe any service contract options for the items included in your proposal. Please refer KI is offering its full product line and our subsidiary companies product lines to Sourcewell as part of our proposal. KI has an extensive educational portfolio, along with a full line of systems products, files & storage, seating, tables, lounge seating, healthcare, casegoods, architectural walls, and auditorium applications. Subsidiaries lines include High Density Mobile, Shelving, & Storage Solutions and Textiles. KI also has factory trained technicians and installation partners throughout the included MSPAUS that can assist in fulfillment needs. * 53 54 Describe your payment terms and accepted payment Payment Terms: methods. Payment on all KI invoices shall be made in U.S. dollars within thirty (30) days of the date of each such invoice. KI is set up to accept Electronic Fund Transfers (EFT). Payment Options: 1. Corporate Credit or Purchasing Card 2. EFT – Electronic Funds Transfer or Bank Wire 3. Direct Payment via check, money order, or bank cheque 4. Leasing Options available KI does offer EDI capabilities for invoicing/payment to major customers. ELECTRONIC DATA INTERCHANGE (EDI) KI believes EDI is a valuable tool in providing better service to customers. Documents previously processed manually can be exchanged through EDI quickly, without errors and at a reduced expense for both parties. XXX also allows the exchange of shipping and sales information. This information exchange allows both parties to improve their business interactions. EDI System Configuration At KI, the EDI system resides on an AS/400 in the corporate headquarters. KI has a separate test system on a separate AS/400 to use during the initial test period. The company's EDI system is fully integrated with its own applications in most cases. Some documents, such as purchase order changes, cannot be effectively automated within KI applications. In these cases, the information is printed, and a customer service representative reviews and responds to the information. Enveloping: ISA Data element separators/terminators: KI can use any delimiters requested. However, KI prefers to use non-printable characters. Test/Production Flag All interchanges sent by KI will be marked as Test or Production. Interchanges received in the KI mailbox will only be processed as production documents if they are marked "P" unless the trading partner specifies that "T" interchanges should be processed as well. Transmission Schedule KI usually transmits and receives according to the following schedule (all times are Central Standard): 7:30 a.m. -- Receive documents in mailbox and send acknowledgments 3:30 p.m. -- Receive documents in mailbox and send acknowledgments Nightly (11 p.m. to 3 a.m.) -- Send invoices, advance ship notices and remittance information Acknowledgments KI promptly acknowledges all documents received. If you do not receive an acknowledgment within 24 hours of sending the document, please contact the EDI coordinator at KI. KI sends 997 functional acknowledgments, which acknowledge receipt of the document. Receiving a 997 does not mean the document's instructions or terms are Net 30accepted. A purchase order sent to KI is accepted when a shipping notice, purchase order acknowledgment or invoice is sent in return. Please note KI's terms and conditions. Transmission Methods and Cost KI maintains a mailbox on the Advantis network. KI can interconnect with other VANs through Advantis. The KI policy is not to support direct connections with trading partners. KI will pay for transmission to and from the KI mailbox and expects the trading partner to pay for transmissions to and from the trading partner's mailbox. To increase efficiency and keep transmission costs at a minimum for both parties, KI recommends the EDI transmission contain as little information as possible. For example, addresses should only be sent when they are new or have changed. Note and text, which are not machine processable, are discouraged. * 54 Checks Against Duplication of Orders If a document is sent to KI with a duplicate interchange control number, it will not be processed. A duplicate interchange control number is a control number used by the same trading partner ID within the last three months. The EDI coordinator at KI will call the sending party to notify them of a duplicate. If requested, the documents can then be processed. If a document is sent more than once, but different control numbers are used, it may not be identified as a duplicate. Therefore, it may be processed as an original document. If an order is received by different media, for example phoned/faxed in and then sent EDI, KI has no control to prevent duplication. Phoned or faxed orders should not be sent EDI. Ensuring Receipt of All Documents KI checks the interchange control numbers received from each trading partner weekly. KI expects these control numbers to be sequential and gap-free. If XX believes a group of documents is missing, the EDI coordinator will call the trading partner. Electronic Funds Transfer (EFT) KI is set up to receive EFTs. 55 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing optionsYes, KI offers a lease finance option. We do have The first and last monthly payments are required at the time of signing. Lease quotations subject to National Cooperative Leasing credit approval. Rates are based upon current market and subject to change without notice. Contact KI for a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedquote. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonAt KI, we're here to guide you through the contract furniture procurement process and to make your buying experience simple. Regardless of a project's Master Services size or budget, we believe in listening to your needs and Purchasing Agreement (MSPA) is providing latitude and choice in services and purchasing options. After your order has been submitted: KI acknowledges all POs via automated fax. To view the status of your order, visit xx.xxx/xxxxxxxxxxx Product Lead Times - lead times represent the time from receipt of a standard transaction document that includes the purchase order to shipment from our manufacturing facility. Updated weekly, these are average lead times for product groups, not individual product models. xxxxx://xxx.xx.xxx/design-resources/product-lead-times/ Terms & Conditions - KI's terms and conditions we propose for product purchases. Please be aware that this information may change from time to use in connection with an awarded contracttime. A sample MSPA has been uploaded with our response." copy of KI's terms and conditions are attached to the Warranty document for line item 47. xxxxx://xx.xxxxx.xxx/s/vvhzpsxnn9/2023---terms-conditions-rights-and- warranties * 56 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Yes, P-Cards are accepted at time of order placement only, order needs to be $500 or less and be paid in full. There would be no additional costs to the Sourcewell Member if using this process. XX also accepts credit cards (Visa, MasterCard, or American Express) for prepayments for orders $25,000 or less. The card if necessary but prefers ACH payments whenever possibleis charged prior to putting the order into the production schedule and a completed Credit Card Authorization form (available on XX.xxx or SFDC) is required. Handling fee not required. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents KI will be providing a percentage discount from MSRP or listoff the KI published Price Lists. In a continuing effort to improve efficiency and reduce our environmental impact, state KI will no longer offer printed price lists. KI price lists are now available in electronic format (PDF) only. We have provided Sourcewell with direct links to all of KI product price lists. These price lists are also available at xxxxx://xxx.xx.xxx/design- resources/document-library/ to download. It is best to rely on the percentage or percentage range. Axon is proposing electronic (PDF) versions of the following discount schedule based on order quantity. This discount schedule applies price lists to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs ensure that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at and your members are viewing the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard most recent pricing. * 62 If freightAs a manufacturer of commercial educational/office furniture, deliveryKI offers numerous options in colors, fabrics, laminates, styles, paint finish for every product we sell. Providing sku # for every option would entail literally millions of sku numbers. Product selections can be provided by KI Representatives or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in through our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestextensive dealer network. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Yes, the warranty covers all products/equipment parts and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestlabor. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyNo, which has been included in the uploaded attachments warranty does not impose usage limit restrictions. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do PURVIS offers a standard warranty that provides 24/7/365 remote only coverage and does not cover include on-site technical support. An optional upgraded warranty that includes on-site repair is available and covers the expense of technicians' technicians travel time or mileage to perform warranty repairsand mileage. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon XXXXXX will not be serving Hawaii, Alaska, Canada, and the US Islands through a Sourcewell contract award. We can provide a certified technician to perform warranty repairs in all other geographic areas of the United States that we will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If serving under a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencySourcewell contract. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to The XXXXXX Fire Station Alerting System is comprised of mostly commercial off the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such components. PURVIS will provide a one (1) year remote warranty on all components that are provided as routers, servers, and hard drivespart of this proposal. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSThe PURVIS provided warranty typically meets or exceeds the original equipment manufacturer warranty. * 51 47 What are your proposed exchange and return programs and policies? Axon XXXXXX does not allow exchanges accept returns. XXXXXX will exchange items if damaged or returns except on in need of repair as part of our warranty program. XXXXXX warrants that during the Warranty and Maintenance Period, the Hardware provided by PURVIS will be free of defects in materials and workmanship, and conform to specifications set forth in this proposal. Any defective items will be removed and shipped to PURVIS (RI office) by the customer for repair or replacement. The Warranty does not include the cost of shipping. For hardware failures that result in a critical system operation failure, PURVIS' responsibility under this warranty is to deliver to the customer within 1 business day of determination by PURVIS that the Hardware provided by PURVIS has failed itemsand does not conform to the warranty, a replacement Hardware device or component. Please see our MSPA The customer is responsible for full detailsshipping the failed hardware device or component to XXXXXX (RI office) upon receipt of the replacement part. * 52 48 Describe any service contract options for the items included in your proposal. Please refer XXXXXX' follow-on Maintenance and Support program is an optional annual service contract that can be structured to provide the same coverage as is provided in the base Warranty and Maintenance program. The standard follow-on Maintenance and Support option provides 24x7x365 remote only technical support and includes: • Hardware and Software Warranty • Help Desk Support • Emergency Services • Software Support with Remote access • Software Version Upgrades An upgraded follow-on Maintenance and Support option is available and includes 24x7x365 on-site technical support in addition to the remote technical support identified above. The XXXXXX FSAS annual preventative maintenance is included MSPAwith the on-site technical support option. * 53 Describe 49 What are your payment terms and accepted (e.g., net 10, net 30)? XXXXXX'x payment methods. Payment terms are Net 30. * 54 50 Describe any leasing or financing options available for use by educational or governmental entities. Axon does PURVIS offers tax exempt municipal lease purchase options (3, 5, 7 & 10 years). PURVIS will not be providing leasing or any financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved* 51 Briefly describe your proposed order process. * 55 Describe any standard transaction documents that you propose Include enough detail to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. All orders will originate with our sales department. Our sales personnel will work closely with the customer to understand the customer's needs and configure a solution that meets the customer's requirements and budget considerations. PURVIS will provide the customer with a detailed proposal, based on the Sourcewell pricelist, that clearly identifies the solution that will be delivered and the scope of your responsework. AxonOnce the proposal meets the customer's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes expectations, PURVIS' contracts team with work with the customer's contracts department to finalize terms and conditions we propose to use in connection and execute a signed agreement. Our contracts team will also communicate with an awarded contractSourcewell during this process as required. A sample MSPA has been uploaded with our response." PURVIS does not have a dealer network. * 56 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can PURVIS does not accept the P Card procurement and payment process via P-at this time. However, we do accept credit card if necessary but prefers ACH payments whenever possiblepayments. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 53 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon XXXXXX is proposing utilizing a Schedule Discount for Line-Item Pricing Model with a Sourcewell Membersmember discounted price off of the MSRP price. All pricing reflects a quantity of 1, including quantity discounts. See question #58 for additional detail. * 58 Quantify with the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule availability of volume discounts which are based on order quantityindividual customer needs and will be determined through discussions with each customer. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, Our Pricelist is included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method Documents upload section of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your our response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 43 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware All of our products which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's by our warranty. There are extended warranties available as defined Our standard warranty is 1- year labor, 2 years parts, and 5 years parts only on hydraulic cylinders used in the Axon Master Services our mobile lifting columns and Purchasing Agreement a lifetime parts-only warranty on nylon guide rollers used in SK lifting products that utilize such rollers. (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Attachment 11) * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which We do have two instances where the warranty is limited (a) This warranty does not apply where equipment has been included damaged due to abnormal wear, misuse, overloading, accident (including shipping), improper maintenance, alteration, improper fluid maintenance, or other causes “not the result of defective materials or workmanship.” (b) Stertil-Koni lifting equipment must be installed and serviced by Stertil-Koni factory trained and Stertil-Koni factory-authorized service technicians. Stertil- Koni lifting equipment not installed and serviced by Stertil-Koni factory trained and Stertil-Koni factory-authorized service technicians will result in the uploaded attachments a voided warranty. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, under the one (1) year labor timeframe of our warranties do not cover warranty. Past the expense of one (1) year, technicians' travel and time or mileage to perform warranty repairsare billable. * 49 46 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities Members in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Not applicable: Stertil-Koni covers all geographic regions of the U.S. Warranty service is handled through our network of distributors. Each distributor has an assigned geographic area they are responsible to cover. See attachment 10 for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencydistributor listing. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to the best Yes. All of our ability. If we products are unable to resolve the issue and the devices require covered by our standard warranty service- 1-year labor, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS2 years parts. * 51 48 What are your proposed exchange and return programs and policies? Axon does The advanced heavy-duty lifting systems and related products offered by Stertil- Koni to Sourcewell members are provided after the completion of a comprehensive consultative sales process. Stertil-Koni, and our network of dedicated distributors, pride ourselves on the level of interaction we have with our customers to ensure the end-user gets the specific equipment to fit his or her needs. As such, Stertil-Koni has not experienced the need to take the product back as returned. But, rest assured that customer satisfaction is the controlling principle at Stertil-Koni; and, if we could not satisfy the customer, we would gladly allow exchanges or returns except on failed itemsthe product to be returned with no penalties. Please see our MSPA If a product needed to be exchanged due to a problem that could not be remedied in the field, Stertil-Koni would exchange this product for full detailsan identical product and provide shipping both ways for the exchanged product. * 52 49 Describe any service contract options for the items included in your proposal. Please refer Because the type of equipment that Stertil-Koni sells (with the exception of mobiles) requires an installation phase or several installation phases there are various options for both installation and post-sale service requirements that are performed by our distributors. Such options are generally speaking specifically given the particular equipment and demands and needs of the customer. As such, they are generally individualized approaches suited to the included MSPAparticular needs and requirements of individual customers. Obviously Sourcewell would benefit from such options. * 53 Describe 50 What are your payment terms and accepted (e.g., net 10, net 30)? Stertil-Koni's payment methods. Payment terms are Net 30. 30 * 54 Describe any 51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions? Not applicable: Stertil-Koni does not have a leasing plan or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedat this time. * 55 Describe any standard transaction documents that you propose 52 Briefly describe your proposed order process. Include enough detail to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members' purchase orders. The Dealer Network (Stertil-Koni's distributors) will be instrumental in the overall success of your responsethe Sourcewell / Stertil-Koni USA partnership and as such they will be very involved in the sales and order processing procedure. Axon's Master Services As it relates to the specific ordering process, we require that purchase orders from Sourcewell Members be issued to Stertil-Koni USA, rather than the Dealer Network. Of course, the distributors will be the main source of sales and Purchasing Agreement (MSPAthe principal contact point with a Sourcewell Member as it relates to product demonstrations, setup and training, and regular customer service questions. That said, when it comes to issuing a purchase order, our distributors will know that the purchase order process is centralized. A centralized ordering point is also how the Stertil-Koni GSA contract is set up, and that procedure has worked extremely well. In fact, over the 10 years, we have held the GSA contract, all parties involved have had a very good experience with this arrangement. There are two main reasons why we recommend a centralized ordering point: a) is a standard transaction document that includes the Consistency, accuracy and contract compliance. All of our distributors are independent third parties. As such, it would be virtually impossible for Stertil-Koni USA to guarantee contract compliance as it relates to pricing, discounts, and other terms and conditions if we propose don't see each purchase order. Thus, the only way Stertil-Koni USA can guarantee 100% compliance is by processing all orders directly. b) Reporting: Centralizing all purchase orders through Stertil-Koni USA will also ensure that all sales are included in calculating and payment of the administrative fee to use in connection with an awarded contractSourcewell. A sample MSPA has been uploaded with We want to emphasize that one of Stertil-Koni USA's great strengths lies within our response." highly customer-oriented Dealer Network. Even though the purchasing process is centralized, all Sourcewell Members will receive the same level of service and follow up as if they placed their purchase orders locally. * 56 Therefore, Stertil-Koni USA requires that all purchase orders from Sourcewell Members shall be issued to Stertil-Koni USA, Inc. by: E-mail: xxxxxx@xxxxxxx-xxxx.xxx Mail: Stertil-Koni USA, Inc., 000 Xxx Xxxxx Xxxxxx, Xxxxxxxxxxxx, XX 00000 Fax: +0 000-000-0000 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities Members for using this process? Axon can process via No. At the current time, Stertil-Koni does not accept the P-card if necessary but prefers ACH payments whenever possibleand payment process. However, we are open to exploring the opportunity. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 54 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Stertil-Koni publishes and regularly updates a Schedule Discount for price list that contains all items that will be offered to Sourcewell Membersmembers. At the same time, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents there are a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured limited number of Open Market items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those product installation for professional services like installation and trainingfixed lifts, which are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to not found on the Sourcewell participating entity, describe in detail the complete freight, shippingpublished price list but are negotiated with, and delivery programagreed upon in partnership with the end-user before consummation of the sale. FreightThe Purchase Order for an item of this type is always directed to Stertil- Koni. Canada: On request, shipping and delivery are included Stertil-Koni USA, Inc. will provide quotes in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available Canadian Dollars that will remain valid for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request30 days. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for Our equipment includes a period of one (1) baseline 2-year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's ’s warranty. There are We offer extended warranties available as defined in that can total 5 years of coverage with options for year 3, 4, and 5 coverage. Warranties are parts only and exclusively cover the Axon Master Services parts that failed. Technician time and Purchasing Agreement mileage are quoted separately before being dispatched. If an issue with the stations arises, InCharge can remotely triage the situation to determine causation. If it is not clear, a technician will be dispatched for additional troubleshooting. If it is deemed that a part failed and the station is under warranty, then the part would be replaced at no cost, however, the labor would still be billable unless the customer has purchased the Tech Care package. If the issue is due to vandalism, misuse, or accident, then the customer is responsible for the repair of the part and labor. * There is no impact to the warranty if the installation is performed by an outside vendor and successfully meets any QA/QC requirements. InCharge requires a commissioning appointment once stations are installed. During the appointment, the stations are tested to ensure they are installed to specifications before the stations can be fully energized. If an issue is found during the commissioning appointment, that will be provided to the customer so their installer can rectify the issue. Extended warranty allows for an extension of the base warranty and can be purchased for up to 3 additional years (MSPA5 years total). NONAn extended warranty is still a parts-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by only warranty and is handled as if the manufacturer's station were under warranty. Further details Technician care can also be provided upon requestpurchased with the Extended Warranty to provide you with a full parts and labor warranty. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined in our warranty, which has been included in no usage restrictions or limitations that adversely affect the uploaded attachments warranty coverage except for misuse or vandalism of the equipment. * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? No, Our standard Warranty are parts only. Customers can upgrade to our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairsChargeCare that includes Parts and Labor. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week InCharge can cover all Sourcewell areas with either direct technicians or by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyleveraging our network of trained service partners. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon EVSE hardware is covered under the InControl Warranty. While InControl will troubleshoot third party devices to leverage their relationships with the best of our ability. If we are unable to resolve OEM's and receive parts from them, the issue and the devices require warranty service, this coverage will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily seamless to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSSourcewell. * 51 What are your proposed exchange and return programs and policies? Axon does Customers are able to cancel (or change) purchase orders ahead of shipping and in-house commissioning for a small fee. Once unit is on-site and installed, we do not allow exchanges or returns except on failed items. Please see our MSPA for full detailshonor returns. * 52 Describe any service contract options for the items included in your proposal. Please refer Service Level Maintenance is a parts and labor service offering that includes remote diagnosis and repair. Onsite dispatch covers both parts and labor for the repair and provides a known annual fee for the number of years purchased. Service Level Maintenance can be pre-paid or billed annually. Response Time/Remote Diagnostics: We acknowledge the issue and begin remote diagnostics. Time to Onsite Deployment: Dispatch service technician to the included MSPAsite to make repairs or to further diagnose an issue or provide short-term resolution (quick fix to resolve issue, may not be correct/final). Maximum Time to Resolution: Time where station is back to fully operational with all parts installed. Remote Diagnosis: Remotely access the station to determine what is wrong and/or reset the stations. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document You may upload section representative samples of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing performance materials (if applicable) in the document upload section of your responseresponse in addition to responding to the questions below. Axon 53 Describe any performance standards or guarantees that apply to your services InCharge stands behind our equipment and services that we offer and that includes offering extended equipment warranties and service packages. In addition to these packages, many of our fleet customers have asked for a guarantee to a specific uptime Service Level Agreement or SLA. In this case, InCharge will provide a service package to meet the uptime SLA. Additionally, SLAs are sometimes required when we offer Charging-as-a-Service (CaaS) contracts that finance the infrastructure that we construct and operate. Many times the CaaS contracts are billed by the kWh or by a guaranteed minimum mileage for the fleet vehicles. In this way, CaaS allows for the capital expense of an EV charging infrastructure to be converted to an operational expense. It is proposing common for uptime SLAs of up to 97% to be included in a Schedule Discount CaaS agreement. * 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) InCharge will assign an account manager who will be responsible for Sourcewell Membersthe entire program including the contract, commercial terms, communications, and the individual installation projects to ensure compliance with contractual requirements. As part of this activity, our legal team will have a staff member assigned to the program to support the development of a contract compliance matrix for the program that will flow down to individual locations. In the case of multiple projects, a contract compliance matrix will be completed for each project and location. This will ensure that contract requirements of the master contract are met across the multiple locations where charging is installed in addition to the requirements of each individual location that might have different or additional requirements due to the local zoning, site conditions, and/or the AHJ. Contract performance is measured by mutually agreed upon KPIs that are reported upon periodically, depending on the activity being measured. For this proposal, we foresee tracking equipment delivery, final ‘bolt down’ and installation, commissioning, and user training dates to contract commitments. Communications with InCharge are handled through a variety of means depending upon the issue and the stage of the contract. For all communications post contract and pre-commissioning, including quantity discountscomplaints, the respective account manager will route responses through the appropriate InCharge channels to ensure a single point of contact is responsible and responding. See question #58 Additionally, a project manager will be assigned to each charging installation and commissioning location and is available to field local communication. Once the charging stations have been commissioned with InControl software, requests for additional detailservice may be routed through the portal or communicated directly to the account manager. * 58 Quantify Communications in the pricing discount represented InControl portal are staffed by the pricing proposal in InCharge service team. InCharge SLAs will be developed to support this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule contract based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestspecific service requirements. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free Yes, our warranties cover all products, parts, and labor. Limited 10-year warranty on main post and metal structures Limited 5-year warranty on moving parts and bearings Limited 5-year warranty on seats and brackets Limited 3-year warranty on hydraulic pistons Limited 2-year warranty on footrests, armrests, rubber parts and chains Limited 1-year warranty on soft goods such as battle ropes, climbing ropes and suspension trainers All warranties cover failure due to natural deterioration or manufacturing defects and do not include any cosmetic issues or wear and tear from defects in workmanship and materials for a period of one (1) year from the date of receiptnormal use. Axon-manufactured accessories are covered under a limited ninety-day Detailed warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestattached. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes, there are outlined in our warrantyfew restrictions that affect warranty coverage as listed below: 1. User weight limit is 300 lbs 2. Vandalism is not covered by warranty 3. Reclaimed water spray by irrigation voids the warranty 4. Natural disasters are not covered by warranty (falling trees, which has been included in the uploaded attachments . equipment being submerged) * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoYes, our warranties do not cover when applicable, Greenfields has covered the expense of technicians' technician's travel time or and mileage to perform warranty repairs. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will We cover all geographic regions of United States or Canada. In many cases, repairs can be available 24 hours/7 days per week performed by phone for emergency technical support maintenance staff under the guidance of our trained technicians. If for any system outagereason repairs cannot be performed by maintenance staff, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed Greenfields deploys their own technicians to the agencysite. We service all of U.S. and Canada. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Any items made by other manufacturers will troubleshoot third party devices to the best of be covered under their own applicable warranty. In our ability. If we are unable to resolve the issue and the devices require warranty servicecase, this will would be performed applicable to Shades and/ or any additional site amenities not manufactured by the manufacturerGreenfields. Axon solutions require minimal third-party hardwareAll outdoor fitness equipment, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routershowever, servers, is manufactured by Greenfields and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTStherefore covered under our warranty. * 51 47 What are your proposed exchange and return programs and policies? Axon does Due to the unique nature of outdoor fitness equipment being installed in the ground, we at Greenfields make sure that each project and product is carefully handpicked by our experts per customer specifications, therefore exchanges and returns are not allow exchanges required. Should a situation arise where our product is damaged during transit, any necessary exchange or returns except on failed itemsrepair is covered under Greenfields warranty. Please see our MSPA for full details100% customer satisfaction is of utmost importance to Greenfields. * 52 48 Describe any service contract options for the items included in your proposal. Please refer Since Greenfields' equipment is extremely durable and requires minimal maintenance, customers should not have any out-of-pocket expenses for the first fine (5) years (other than possible vandalism). Past the first 5 years, replacement parts are easily installed with minimal effort by the local maintenance/facilities crews. Therefore, there is no reason to engage in a costly maintenance agreement. However, should the included MSPAcustomer wish to have a maintenance agreement, Greenfields will be happy to accommodate such requests. * 53 Describe 49 What are your payment terms and accepted payment methods. Payment (e.g., net 10, net 30)? Greenfields' terms are Net 3030 for all public agencies. * 54 50 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Yes, Greenfields provides financing options. We do * 51 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Our proposed order process will include the following steps: 1.Determine needs including demographics, space, budget and any other specifications 2.Propose and explain Sourcewell contract option to the customer, emphasizing the benefits of an easy purchase reflecting Sourcewell discounted pricing without having to go through the expensive and lengthy public bid process 0.Xx case the customer is not a Sourcewell member yet, answer any questions they may have about the Sourcewell purchasing process and highlight the benefits of a provision in Sourcewell cooperative purchasing agreement 0.Xxxxx member to the Sourcewell website and explain the easy process of becoming a member 5.Finalize the project with customer, provide pricing quote with our MSPA that allows for cancellation by an agency if sufficient funds Sourcewell contract number and expiration date 6.Receive PO from customer, finalize sale 7.Document Sourcewell sale utilizing our accounting system, accurately reporting quarterly Sourcewell sales and processing payment via provided Sourcewell reporting and payment template 8.All orders/ sales obtained through our dealer network are not approvedprocessed through Greenfields' internal accounting system and Salesforce, therefore the same tracking of sales applies. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 52 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Greenfields accepts P-card if necessary but prefers ACH payments whenever possibleas a form of payment. * Provide detailed pricing information in the questions that follow belowWe charge a 3.5% processing fee on credit card transactions. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon This fee is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented fully absorbed by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestcredit card processing portals. *

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship All materials and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories labor are covered under a limited ninety-day warranty from the date of receiptas described in manufacturer Warranty Statements. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. See document: Warranty * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Standard Warranty is subject to one full year or 1,000 hours, whichever comes first as described in Manufacturer Warranty Statements. Extended warranties for parts and/or labor are outlined in our warranty, which has been included in the uploaded attachments available for a variety of terms and hours. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our The Standard warranty repair or replacement must be made at the dealer location as described in manufacturer Warranty Statements. Extended warranties do not cover the expense of technicians' and preventative maintenance programs are available that would include some travel time or mileage to perform warranty repairstime. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon We have the facilities and technicians available to perform warranty throughout the entire United States and Canada. Sourcewell entities will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a provided service/warranty repair in our dealer's shops or on the job site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywhen applicable. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Warranties will troubleshoot third party devices be passed on to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 50 What are your proposed exchange and return programs and policies? Axon does Xxxxxxx routinely accepts trade-ins for new equipment. The value for a specific piece can be discussed with a member and their local Vermeer representative. With the warranty we provide combined with a member's ability to try and/or see a piece of equipment operate in their local area, the need for simply returning or exchanging a product is not allow exchanges or returns except on failed items. Please see our MSPA for full detailsgenerally applicable to the type of equipment we deliver. * 52 51 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAService contracts are available for purchase. It is marketed as Confidence Plus® with standard, base, and premium coverage options. See document: Warranty * 53 52 Describe your payment terms and accepted payment methods. ? Payment terms Terms are Net 30. Cash, Credit, Financing and Leasing. * 54 53 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing A variety of leasing programs are available. This includes standard leases as well as leases with different purchase options at the end of the term. Purchase Options using predetermined or financing optionsfair market values can be used to tailor monthly payments to a member's budget. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedRates and terms can vary and be tailored to the members needs and based on their application. * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) Transaction documents will vary by dealer location, but typically a signed sales order and/or purchase order is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractacceptable. A sample MSPA has been uploaded with our response." * 56 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via If the P-card if necessary but prefers ACH payments whenever possibleis associated with one of the major charge card issuers, then the P-card can be used for parts and service at multiple dealerships. Standard card issuer fees apply. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Xxxxxxx is proposing offering percentage discounts from our stated list prices. For the equipment in the Public Utility Equipment RFP, the discounts are up to 14%. There is a Schedule Discount pricing list included with the RFP that incorporates the appropriate and stated discount for each unit and options for each model. The price list utilizes model numbers and sales codes rather than SKU numbers. A Freight Matrix is included with our pricing files. The Freight Matrix is broken out by Zone and Machine for each Vermeer product. The Freight Matrix shows the maximum amount that can be charged to a Sourcewell Membersmember. In most cases the location allows the freight to be much lower than is listed on the matrix. In order to determine total price, including quantity discountsthe Vermeer dealer will utilize the discounted list price on the price list and the freight matrix. By supplying both product price and freight as part of the “contract price”, the member will be able to have full assurance of contracted pricing eliminating all the potential “gray area” for the Purchasing Officer. We will continue to work with Sourcewell to refine this method if needed. See question #58 for additional detail. document: Pricing and Delivery * 58 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon For equipment related to this RFP, discount is proposing the following discount schedule based on order quantityup to 14%. This discount schedule applies It is important to Axon manufactured itemsnote that Vermeer utilizes one pricing system which is not inflated. This Vermeer does not apply to items have a separate list price which Axon resells as part of its offeringsincludes higher prices for government entities or for discounting purposes. Please see We have used the uploaded price sheet, included in the document sectionsame process for establishing list prices for many decades. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 58 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Our dealership network have the authority to consider volume discounts, member loyalty and may offer additional discounts at their discretion. Please contact the appropriate Vermeer Dealer or the Vermeer Corporate Accounts Department to discuss. * 60 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at Sourced goods will be provided through the sourced party's MSRP. Discounts may be applied on a case-by-case basis. Vermeer dealership with the following pricing maximums: Cost Plus up to 18% trailers Cost Plus up to 35% all other items * 61 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsEquipment Parts-Vermeer Corporation at 0000 Xxxxxxx Xxxx Xxxx xx Xxxxx, such as those Xxxx is the sole source manufacturer of Vermeer Genuine Parts. The Vermeer dealership network is the sole source distributor for professional services like installation genuine Vermeer parts that are recommended for use on all equipment. The pricing should not exceed the suggested list price. There are some specific local and training, are state taxes that might be included in standard pricingthe acquisition price from the dealer. A few examples are the following: RDO Pacific in Oregon has a state privilege tax of 0.5% on all towable equipment RDO Vermeer Pacific in California, which is part of the Vermeer dealership network includes the following additional charges: CARB registration fee for any unit with a 50 hp engine and over. CARB is California Air Resources Board. This is government mandated. The dealership begins the registration process as soon as they can because the machine must sit until the registration process is complete or there is risk of being issued a citation. Tire tax of $1.75 per tire. This is required for anything with tires. Registration fee for units that must be licensed and plated. This is done as a courtesy to the customer. If a customer prefers to take responsibility for this on their own, then the dealer does not charge a registration fee. * 62 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping We have provided a freight matrix which includes any applicable freight and delivery are dealer prep costs. We included a maximum freight rate to provide the Sourcewell member with a check point and a not to exceed amount. The total price for each piece of equipment is determined by using the discounted model price in conjunction with the zone based freight matrix. Delivery is included in our coststhis total price for each unit. * 63 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightWe have Vermeer dealerships covering Alaska, shipping Hawaii, Canada, as well as throughout the globe. The Vermeer dealer works with Vermeer Corporation's logistics team to ship the product from the manufacturing plant to their location. The dealer then preps and delivery are included in our costsdelivers the equipment to the customer. * 64 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestDue to the nature of our product and business model, Xxxxxxx is set up to distribute and deliver through the Vermeer dealership network. The service, longevity, and expertise of this dealership network along with the relationship with Vermeer Corporation is what makes it a unique distribution channel. Having a zoned freight matrix is something Vermeer does specific for Sourcewell. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Liebherr offers different types of warranties with different terms and materials hour levels. The standard warranty for a period of one (1) year from all machines offered for this contract is 60 months / 3,000 hours, whatever comes first. For details please refer to the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day attached warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. certificate * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined Liebherr's warranty terms and conditions do not restrict machine usage in our warrantyapplications, which has been included in however have certain limitations such as neglect or machine abuse. For details please refer to the uploaded attachments . attached warranty certificate * 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' Liebherr's general warranty terms and condition exclude travel time or and mileage. Dealer territories vary considerably from state to state as do their policies about travel time and mileage to perform during the warranty repairsperiod. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Liebherr is offering their products and services for emergency technical support the contiguous United States if awarded a contract. Liebherr currently only has limited service capabilities for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to areas outside the agencycontiguous US. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot While Liebherr makes every effort to ensure a smooth operation of their equipment and third party devices options provided with it, Liebherr can not guarantee to cover warranty service for items made by other manufacturers. This mainly applies to third party attachments such as e.g. blades or buckets (if not Liebherr in house made components) but not to components installed in the base machine (e.g an alternator, non-Liebherr manufactured hydraulic pump or similar - those components are covered under the Liebherr warranty). For details of coverage please refer to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTScertificate. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed itemsLiebherr warrants that upon delivery their products will be free from defects in material and workmanship and will operate as intended. Please see our MSPA for full detailsIf they are not, Liebherr will make any necessary corrections. * 52 Describe any service contract options for the items included in your proposal. Please refer Liebherr and their dealers offer customized maintenance and repair programs based on the customer's need. The programs range from a periodic maintenance program only to a full service contract (full maintenance and repair contract). Cost varies based on the included MSPAtype of contract and other factors. * 53 Describe your payment terms and accepted payment methods. Payment Our dealers accept payment from members and their terms are Net may vary. The most common term is net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Liebherr partners with industry leading financing optionspartners. We do have Rates may be subsidized and programs are released on a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedmonthly basis. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonLiebherr has a very simple and transparent ordering process between the customer, Liebherr dealer (or LES), and Liebherr corporate. The quote for the dealer including customer pricing will be furnished by Liebherr's Master Services National Account team. At this point the Sourcewell member is asked to provide their Sourcewell member number. From that point on the Sourcewell member number will be referenced on document such as the quote or - in case of an order - also the invoice. In case of a customer order the dealer will order the machine from Liebherr, delivers the machine and Purchasing Agreement (MSPA) is a standard transaction document that includes invoices it. Liebherr's National Account team keeps track of all quotes and invoices under the terms and conditions we propose to use in connection with an awarded Sourcewell contract. A sample MSPA has been uploaded All sales information will be sent to Sourcewell along with our response." the administration fee on a quarterly basis (or as stated in the contract) Based on the order volume under the Sourcewell contract this process may change. Liebherr however will ensure to document all sales under the Sourcewell contract (since this is the first time Liebherr is responding to this request we want to ensure a very smooth process with all transactions and guide dealers as needed). * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Because of Liebherr dealers will be receiving payments directly from members, accepting P-card if necessary but prefers ACH payments whenever possiblecar procurement will be at the dealers' discretion. Some dealers may have limitations on the amount that can be processed or may not be able to accept it at all. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon The pricing model is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantitycomplete build pricing. Machines quoted are based on Liebherr's standard build machines for various builds and application specific uses. This discount schedule applies to Axon manufactured itemsensures a simple and straight forward process with - in most cases - shortened lead times. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells LIst pricing is shown at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element bottom of the total cost of acquisition that is NOT included in quote together with the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard Sourcewell member pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants Our warranty structure is set forth to protect our clients against faulty products installed by or workmanship completed by our personnel. Our warranties cover all products, parts, and labor associated with the Xxxxxxx Controls installed or serviced system. * 43 Describe any performance or service standards or guarantees that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one apply to your solutions (1) year from the date of receipt. Axonpolicies, metrics, KPIs, response times, up-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interviewtime guarantees, etc.). Products A schedule of values is provided with each proposal that we provides details of the service or product being provided, outlines timelines, billing, and responsible parties. There are authorized to resell abide by standard communication and response time protocols that will be outlined at the manufacturer's warranty. Further details can be provided upon request. task-order level * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined no usage limitations in our warranty, which has been included in the uploaded attachments warranty system for Xxxxxxx Controls installed or serviced systems. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' Technician travel time or and mileage to perform warranty repairsrepairs are covered under our warranty program. * 49 46 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both partiesDue to the presence of our company-owned district offices throughout North America, we can are not aware of any geographic region where we cannot provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repair services. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon As indicated above, our policy states we will troubleshoot third party devices to warranty a system installed by our technicians for a period of 1 year from the best date of our abilitythe customer's beneficial use. If we are unable to resolve Service parts carry a 90-day warranty from the issue and date of installation by a qualified technician. Different manufacturers may offer their own equipment warranties that cover the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSreplacement cost of specific system components. * 51 48 What are your proposed exchange and return programs and policies? Axon does According to the specific terms of each client's agreement, we can exchange a faulty piece of equipment or system component under warranty for its current equivalent. Equipment that cannot allow exchanges be repaired, or returns except on failed items. Please see our MSPA for full detailsthat is part of a legacy system no longer supported, will be replaced at the client's request. * 52 49 Describe any service contract options for the items included in your proposal. Please refer TYCO / Xxxxxxx Controls offers a suite of advanced connected life-safety services and technologies powered by OpenBlue. This suite is combined with our technicians' extensive industry knowledge and training to help ensure improved performance and reliability, code compliance, and operational efficiency of customers' fire and life-safety systems. • Rapid response and issue resolution through Remote Service Support • Predictive Diagnostics to diagnose deficiencies and extend equipment life • Connected systems providing automatic notifications to helping prevent system failures • 24/7 monitoring and live advisory support • Preventative maintenance for enhanced system performance and false alarm reduction • Xaap (SaaS) solution that provides a centralized platform for building compliance data 1-5 year plans are available. We cover parts and labor for normal wear and tear. We also offer preventative maintenance plans where we proactively test systems and provide detailed status reports on findings. These can be performed monthly, quarterly, bi-annually, or annually based upon your needs. Xxxxxxx Controls Maintenance Plan will distinguish between hardware and software preventive maintenance. In general, computer-skilled technicians perform software preventive maintenance, and hardware preventive maintenance is performed by our Maintenance Technicians. An important part of our maintenance approach is the included MSPAincorporation of the individual security system's preventive maintenance requirements as specified by the original equipment manufacturer (OEM). * 53 Describe 50 What are your payment terms and accepted payment methods. (e.g., net 10, net 30)? Payment terms are Net 3030 for all invoices. For contracting sales, a schedule of values will be outlined regarding payment intervals throughout the installation process including after-warranty PSA. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 51 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection with order to make certain acquisitions? It is the intent of Xxxxxxx Controls Security Solutions to utilize Sourcewell Approved Leasing Vendor NCL for potential financing of our Sourcewell opportunities. Our organization offers various financial solutions in an awarded contract effort to remain focused on the financing needs of its customers. Program offerings include: Direct Purchase Fair Market Value (FMV) Purchase Option 10% Purchase Option * 52 Briefly describe your proposed order forms, terms and conditions, service level agreements, etc.)process. Upload a sample of each (Include enough detail to support your ability to report quarterly sales to Sourcewell as applicable) described in the document upload section Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Our team's sales representatives will meet with end-user customers and will develop an estimate. The sales representative forwards the estimate to an internal compliance manager who will put together the quote for the customer in accordance with the Sourcewell pricing awarded values. This individual then sends the proposal back to the sales representative so they can provide it to their customer. Throughout the process, there will be hooks in place to monitor the entire sales cycle, from initial contact to the closing of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractindividual sales. A sample MSPA has been uploaded with lead program will be instituted that will track all Sourcewell opportunities. Our in-place “Xxxxxxxxxx.xxx” system will be used to track the sales process and will also be able to provide status updates in real-time. Also from an IT perspective, hooks will be in place to monitor overall program compliance and ensure that proper pricing and prevailing wages are being utilized. To process a completed sale, a Purchase Order or customer signature is required. Contract Sales will be entered by our response." local office sales personnel and the orders will be tracked within our in place “Compass” system utilizing a Sourcewell Customer Account Identifier. * 56 53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possibleYes, Tyco will accept Purchase and Credit Cards for payment processing at no additional cost. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 54 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon TYCO/Xxxxxxx Controls pricing model is proposing a Schedule Discount for Sourcewell Membersline item pricing methodology, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount same methodology from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included previously awarded contract 031517-TIS in the document sectionUSA. Quantity: 1 • Customer Discount TYCO/Xxxxxxx Controls will convert the price file using the Canadian exchange rate and will also include an uplift of 5% off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” across all products or related and services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants Regarding all Kenworth products, that its law enforcement hardware products which depends on the specific model and components selected. Some components are manufactured covered by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipttheir respective manufacturer. Axon-manufactured accessories For example, Cummins Engines are covered under a limited ninety-day Cummins warranty. Cummins warranty from service is available at Kenworth dealers and claims passed through to Cummins directly. Another example is with Xxxxxxx transmissions. These transmission are warranted by Xxxxxxx, and unless the date Kenworth dealer is an authorized Xxxxxxx warranty location, the Kenworth dealer would normally arrange for the transport and coordination of receiptthe repair with the local Xxxxxxx authorized repair center. Non-Axon manufactured accessories Add on bodies or other truck related equipment are covered under by those respective suppliers. The selling dealer usually work cooperatively with the manufacturer's warrantysupplier to manage the warranty repair with the appropriate sub-contractor. There Parts and labor is included in all the standard warranties with Kenworth. Xxxxxxx, Xxxxxxx, TEM equipment, other components and add on devices typically cover parts and labor as well, but are extended specific to those items. The Kenworth base chassis and various engine warranties available as defined are uploaded in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestdocuments section. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined If a Kenworth truck is used in our warrantywhat is defined as a sever service application, which has been a specific standard warranty is defined separately for units that fall into this category. Severe service definition and the specific warranty is included in the uploaded attachments warranty documents uploaded. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoEach breakdown situation is unique. Kenworth dealers are trained to make judgment decisions necessary to determine the obtimum method to resolve a warrantable breakdown. If the breakdown is within the first 6 months or 100,000 miles, our warranties do not cover and if the expense of technicians' travel time or mileage to perform warranty repairsdealer has the resources and capability and determines that a technician road call is the best alternative; the dealer is reimbursed for such calls under a Kenworth warrantable repair. * 49 45 Are there any geographic regions of the United States or Canada (as and Canada, if applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, Kenworth authorized dealers are located in all U.S. states and if mutually agreed upon by both parties, we can provide onsite support for local issuesthroughout Canada. If a site visit A list of the 400 plus locations is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed uploaded to the agencydocuments section. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to Locations can also be found via the original equipment manufacturer? Axon will troubleshoot third party devices to the best of our abilitydealer locator at xxx.xxxxxxxx.xxx. If we are unable to resolve the issue and the devices require warranty service, this will Kenworth warrantable repairs must be performed by the manufactureran authorized Kenworth dealer location. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full details. * 52 Describe Note that certain component warrantable repairs may by performed by any service contract options for the items included in your proposal. Please refer to the included MSPA. * 53 Describe your payment terms and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA authorized location of that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestspecific component make. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Yes. KOBELCO has comprehensive warranty to cover all products, parts and labor. A copy of the warranty certificates are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined included in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestupload section. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions KOBELCO does not impose usage restrictions or limitations on warranty when the machine is operated and used in the matter for which it was designed. A copy of the warranty certificates are outlined in our warranty, which has been included in the uploaded attachments upload section. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoKOBELCO warranty Coverage is the cost of replacement parts, our warranties do the labor to install and for mileage, but not cover the expense of technicians' travel time or mileage separately. Reasonable labor times are reimbursed for repairs on warrantable defects under standard warranty. Labor will be adjusted to perform warranty the published Standard Repair Times (SRT) unless excessive labor is justified and supported by the claim's description. Labor expenses for time spent traveling to/from a repair site (i.e. “field repairs”) is not a compensatable expense through KCMU warranty. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical KOBELCO currently has no geographical restrictions. However, support for any system outage, is limited to Dealer parts and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to technician availability depending on the agencygeographical location. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices KOBELCO provides a limited warranty for all parts manufactured or installed by KOBELCO as the original equipment manufacturer. Refer to the best attached standard warranty certificate for terms of our abilitythe standard warranty coverage. If we Other manufacturer products and/or attachments included with the sale of KOBELCO product are unable to resolve passed on the issue and the devices require warranty service, this will be performed by the original equipment manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges Under standard warranty and within the warranty period, and subject to the limitations set forth in section 3 and 4 on the KOBELCO warranty certificate form 1122 , KCMU will repair or returns except on failed itemsreplace at its discretion any part or parts of the warranted machine which are found by KCMU to be defective in material and/or workmanship. Please see All warranty parts shall be kept by our MSPA independent dealer and available for full details. return/inspection for a period of ninety (90) days following date of claim * 52 Describe any service contract options for the items included in your proposal. Please refer KOBELCO offers optional extended warranty at various terms. KOBELCO administrates an extended warranty program completely in-house through the Warranty Department. The KOBELCO Premium Protection Plan (KPPP) is available on all genuine KOBELCO hydraulic excavators sold to our North American Dealer network and their customers. We offer 2 types of coverage terms, extended base (full) machine and Powertrain + Hydraulic (PT+HYD) coverage. With any KPPP purchased on full size machines (SK75 and larger), KOMEXS telematics is also included for the included MSPAlength of the extended term. Pricing is available from a KOBELCO dealer. * 53 Describe your payment terms and accepted payment methods. Payment terms are KOBELCO excavators will be sold and invoiced through our independent dealer network. Therefore, payment terms, typically Net 3030 after receipt of invoice, will be set by these dealers. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing KOBELCO offers both leasing or financing and finance options through KOBELCO Financial Services. Sourcewell members should contact the KOBELCO dealer to discuss available options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Our dealer network will be handling the sales to Sourcewell members. They will be quoting, delivering and Purchasing Agreement (MSPA) collecting payment. To re-assure that all reporting is done accurately and in a standard transaction document that includes timely fashion, KOBELCO will provide the terms and conditions we propose to use in connection selling dealer with an awarded contractunique authorization number for each quote. A sample MSPA After the dealer has been uploaded with our response." * 56 Do you accept quoted the P-card procurement Sourcewell member and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFPsale consummated, the template Contractdealer will be required to report back details of transaction, which include date of sale, Sourcewell member name and the Sourcewell Price ID#, model, serial number, deliver date and Product Change Request Formsale amount. 57 Describe your pricing model (e.g.At this time, line-item discounts or product-category discounts)KOBELCO will record this on a tracking document for quarterly reporting and fee submission. Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all An example copy of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, these documents are included in the document upload section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Yes, our warranties cover all products, parts, and labor according to our Limited Warranty statements. The labor is typically conducted at our local dealer. We publish to our dealers a flat rate guide on how much time each repair should take. We will not reimburse them if their repair time is above our published time, and they cannot provide justification of the higher amount. Our dealers provide us with their shop labor rate annually. We will question the rate if we see it is not in line with other dealers as we want to make sure the customers are manufactured by Axon are free from defects in workmanship and materials being treated fairly. If the customer is performing the work under warranty versus the dealer, we will negotiate how labor will be paid. Our standard product warranty for a period government agency is one year, our parts is 90 days. The customer can purchase additional warranty periods at the time of one the sale. We have attached our Limited Warranty Statement, Flat Rate Guide, and Warranty Guide for Alamo Group (1TX) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestTerrain King. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyOur limited warranty does not apply to any part of the goods which have been subjected to improper or abnormal use, negligence, alteration, modification, or accident, damaged due to lack of maintenance or use of wrong fuel, oil, or lubricants, or which has been included served its normal life. We understand the rugged environment our products are used in and we build to these rugged expectations, however operators can tend to overextend the uploaded attachments equipment and use it improperly which can create a non-covered warranty claim. To keep this to a minimum, we make sure upfront the right product is being selected, we conduct required training of the operators and technicians, we provide operator manuals and tear sheets, free of charge, and go over specifically what the products cannot do or how they cannot perform. We make sure they understand all limitations or restrictions prior to purchasing and operating the products. If we see warranty claims coming in which reflect improper usage, we will offer to provide additional training at no charge. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties We do not cover the expense of technicians' technician travel time or and mileage under a standard warranty claim. There are times we cannot fully identify the cause of a claim and we will negotiate with the dealer and customer to perform warranty repairsget to a fair settlement which may include coverage of travel time and mileage. * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we We can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyfull warranty service where our products are sold in North America. * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon We will troubleshoot third party devices cover items made by other manufacturers with the exception our limited warranty does not apply to the best any part of our ability. If we are unable to resolve the issue and the devices require warranty serviceany internal combustion engine, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices or expendable items such as routersblades, serversshields, guards, or pneumatic tires except as specifically found in the operator's manual of the specific product. Operator manuals are delivered and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras discussed with the customer at the time of delivery and tablets which are also COTSis included in the training provided at the time of delivery. * 51 49 What are your proposed exchange and return programs and policies? Axon does The majority of our product sales are conducted between our dealer channel and the customer. It is left up to our dealers if they choose to offer a trade-in program. We do not allow exchanges offer trade-ins on factory direct purchases. If a customer wants to trade because they are not satisfied with the product, we will work to make adjustments that satisfies the customers requirement, which could also include providing additional or returns except on failed itemsextended warranty coverage. Please see our MSPA for full detailsIf they want to trade up or to a different type of mower, we will refer them to their local dealer. Our parts are typically sold through the local dealer and their parts return policy would govern. If the customer buys directly from us they will need to submit a Return Materials Request within 60 days of receipt of the part. The factory will review the request and issue a Return Materials Authorization if the return is accepted. The part would be picked up and returned to the factory, inspected and a credit would be issued to the customer's account. * 52 50 Describe any service contract options for the items included in your proposal. Please refer We do not offer service contracts from the factory; however, many of our dealers have service contracts available which are subject to the included MSPAtheir terms, conditions, and pricing. * 53 51 Describe your payment terms and accepted payment methods. Payment ? If the customer makes a purchase directly with our factory our payment terms are Net 30 and we accept wires, ACH, checks and a P-card. If the customer makes the purchase from one of our dealers the terms and acceptable payment methods would be agreed upon between the dealer and customer. We encourage our dealers to provide at least Net 30. Many of our dealers offer the same acceptable payment methods as we offer. * 54 52 Describe any leasing or financing options available for use by educational or governmental entities. Axon does We do not providing offer leasing programs at the factory; our dealer channel often has multiple options for leasing and financing covering our equipment. There are occasions on a factory direct sale that we will offer extended terms, this would be determined on a case-by-case basis. * 53 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or financing optionssome other entity) will process the Sourcewell participating entities' purchase orders. Our goal is to make a purchase through the Sourcewell contract as easy as possible for the customer. We do have will give them the option to work directly with their local dealer or directly with us at the factory. The customer chooses if they want to make the purchase order out to their local dealer or with us, the pricing is the same either way, unless the dealer chooses to provide a provision in lower price, our MSPA dealers are trained that allows for cancellation by an agency the Sourcewell contract is a ceiling-based contract. If they choose to go directly to the factory, we keep the dealer involved as they will be expected to provide full service and warranty coverage after the sale. The order process starts with our teams making sure the customer is selecting the right product, we then move to how they want to purchase the equipment. Our first recommendation will be to use our Sourcewell contract, which may involve educating the customer on the acceptance and showing them the online contract documents. Currently, we determine their Sourcewell membership status and discuss the ease of becoming a member if sufficient funds they are not approveda member. We will then provide a quote with our awarded contract number listed along with their member number if it exists, we will include price pages from our Sourcewell submission. Our territory manager is fully engaged with the dealer during the quote process. This ensures we are reporting each sale going through our contract. Once they have accepted the quote, they will issue the purchase order to their choice of the local dealer or our factory. The order is placed at the factory with a copy of the customers purchase order no matter who it is made out to, the dealer and customer receive confirmation along with the expected ship date. Most of the orders are delivered to our dealer for a pre-delivery inspection. The dealer and our territory sales manager will deliver the order to the customer and conduct a full training on the operation and maintenance of the equipment, how to get it registered, and a complete review of all manuals. The invoice process comes from either the dealer or the factory and will go through the e-procurement system process the customer prefers. Either way, our Sourcewell awarded contract number will be on the invoice along with the customers Sourcewell member number, as this will complete the audit process for the customer, which we recognize is important. Our territory managers are involved in every equipment sale and know which contract the customer is using. An order cannot be placed at the factory unless we input the contract, which is being used, this feeds into our reporting of the various contracts we are awarded. We will continue to use the accepted format we currently submit for our fee payment if we are awarded this contract. * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Many of our dealers choose to use our sales order and Purchasing Agreement (MSPA) quote form that we use when there is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractfactory direct sale, see attached. A sample MSPA has been uploaded with our response." * 56 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via We accept P-card if necessary but prefers ACH payments whenever possiblecards on factory direct orders with no additional fees. It varies with our dealer channel, some accept P-cards, others do not and some charge an extra fee while others do not. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Our pricing model for equipment will be a percentage off our standard published list price by product category. Our parts will be a percentage off our current standard published list price. Our Tractor Mower Operator Safety Training (T.M.O.S.T) pricing is proposing a Schedule Discount for Sourcewell Membersdetermined once the type of training, including quantity discountslocation and number of students has been identified. See question #58 for additional detail. (see attached price books) * 58 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following Our discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount will be 15% off MSRP: 0.00% Quantity: our standard published list price for each product category and 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% our current standard published list price for parts. (see attached discount schedule) * 59 58 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Volume discounts or rebate programs are determined on a case-by-case basis from our dealer channel and at the factory. * 60 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells Each request for a sourced, open market or nonstandard product will be quoted at the sourced party's MSRPtime of the request. Discounts may The member will be applied on a case-by-case basisprovided with our method of calculating their price. * 61 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsOur dealer channel may add to a Sourcewell quote local delivery charges, such as those for professional services like set-up, installation or mounting charges, and training, are included in standard pricingpredelivery inspection charges. There will be no additional charges added by the factory. * 62 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, delivery, and shipping is an additional cost. We work with North America's leading real-time visibility provider of carrier and API (Application Programming Interface) connectivity for our transportation management. The platform provides us with instant freight shipping information between us and the preferred carriers. We have immediate access to rating, tendering, tracking and document retrieval which gives us the opportunity to provide our customers with the best rates. We are including our freight rates in this response. (see attached freight rates) Alamo Group has leveraged all the Alamo member companies into contracts with package delivery companies which means the rates we charge are included in well under what our costscustomers qualify for due to our substantial, large volumes across North America. Many of our dealers provide local equipment and parts deliveries using their own trucks and trailers. * 63 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightAlaska, Hawaii, Canada, or offshore deliveries are handled in the same manner described above, we do not have any unique challenges, terms, or conditions in these areas. We may need to choose different modes of transportation, i.e., an ocean vessel, container shipping, or helicopter sling or involve a freight forwarder but we have the experience of shipping and throughout the world, so it becomes just another delivery are included in our costsfor us. * 64 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping Many of our dealers offer inventory managed parts programs which often takes the administrative functions of making sure you have the right part on the shelf at the right time away from the customer, which allows that FTE to conduct a higher level of work instead of conducting clerical inventory functions. We have also recognized customers have contracted for third party inventory management services to handle their stores. These companies purchase on behalf of the customer with the typical cost model being cost plus an agreed upon requestmanagement fee. To keep the customer with the best pricing we sell direct to these companies versus our dealers selling to them. *

Line Item Question Response. 46 47 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for Teknion warranties cover the parts/equipment as well as labor needed to properly rectify a period of one (1) year from the date of receipt. Axonwarranty-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestrelated issue. * 47 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Any applicable restrictions or other limitations are outlined in within our warranty. Please see the Documents, which has been included in Warranty Information section of the uploaded attachments Sourcewell portal for Teknion's full Limited Lifetime, Architectural Interiors, and Studio TK warranties. * 48 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our Teknion warranties do not cover those expenses associated with the expense performance of technicians' travel time or mileage to perform warranty repairs. * 49 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon LOCAL SERVICE Teknion remains steadfast in our ability to service all Sourcewell participating entities throughout the United States and Canada. In conjunction with our authorized dealer network, Teknion has structured our service model to be scalable, adaptable, and responsive to your local needs, not the other way around. In implementing this type of model, you experience consistent service regardless of project size or location. Our service model will be available 24 hours/7 days per week by phone for emergency technical support for any system outagegeared to suit your preferences and requirements. Being where you are allows us to serve you better. Our local presence puts us in the valuable position of being familiar with not only the community but also with the local businesses, buildings, project sites, and if mutually agreed upon by both partiesregulations. This familiarity enables us to streamline the delivery process, provide quicker response times, and provide an overall higher level of personalized customer service. Local presence provides you with an immediate response throughout your project implementation. WARRANTY CLAIMS Typically, warranty claims are handled through Teknion's dealer(s). The customer reports the problem to the dealer, and the dealer in turn has access to the Teknion Claims Portal. Here, dealers can submit claims, communicate directly with the product experts addressing the claim, and obtain real-time claims status. Such claims usually are resolved within one week. For more significant warranty issues, dealers can access the Teknion Corporate Claims Team which is dedicated to ensuring a positive claim experience. This highly experienced team assists with coordinating the necessary resources to resolve even the most difficult issues. While Teknion strives to eliminate claims, when they do occur, we can provide onsite support are committed to making the end user whole, as quickly as possible, and allowing for local issues. If a site visit is deemed necessary due normal business operations to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to continue in the agencyinterim. * 50 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Teknion still makes things. As such, all products proposed herein are thereby covered by Teknion warranties. As the industry shifts towards outsourcing, we continue to bring expertise in- house. We make 90% of what we sell. The outsourced partners that represent the remaining 10% are held to the best same manufacturing standards that we impose upon ourselves. Teknion's true vertical integration gives Teknion the ability to control our global supply chain and every element of our ability. If we are unable production — to resolve the issue manage quality and the devices require warranty servicecosts, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, serversprovide custom designs, and hard drivesoffer flexibility around how orders are organized and delivered. AdditionallyAs such, some solutions such as Axon Interview rely on third party cameras and tablets which the products proposed herein are also COTSthereby covered by Teknion warranties. * 51 52 What are your proposed exchange and return programs and policies? Axon does No returns of products will be accepted without Teknion's prior written consent. Should a customer wish to return any standard Teknion product, the customer must request a Return Goods Authorization (“RGA”) form from Teknion. Teknion reserves the right to approve and/or deny RGAs at its sole discretion. All such approved returns must be shipped freight prepaid unless otherwise indicated by Teknion, and standard items may be subject to a restocking charge. Worksurfaces, panels, elements, all upholstery items, and special products are the property of the customer and cannot allow exchanges or returns except on failed itemsbe returned under any circumstances. Please see our MSPA for full detailsOther standard items already in production are subject to a cancellation charge, to be determined at the sole discretion of Teknion. Returned products will only be accepted if received by Teknion in the condition in which they left the factory. Credit will be issued only after inspection of returned products. Damaged products will be refused and returned to the shipper. * 52 53 Describe any service contract options for the items included in your proposal. Please refer Unique to Teknion and our authorized dealer network, is our strong commitment to customer satisfaction long after the project has ended. Because required services vary from customer to customer, and project to project, Teknion and our dealer partner(s) will work with the Sourcewell entity to develop and design a service template to tailor all services to the included MSPAentities' specific needs. Items may include, and not be limited to items such as response times, frequency of site visits, and costs for maintenance and support items. All agreements commit to professional service levels to ensure our products are installed and function properly. * 53 Available by request or as part of a long-term service contract, services include, but may not be limited to the following: • Panel cleaning • Panel Alignment • Minor repairs • General services 54 Describe your payment terms and accepted payment methods. Payment Teknion's standard payment terms are Net 30. Our accepted payment methods include ACH and payment by check. We will also accept credit card payments for transactions up to $5,000.00. * 54 55 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing Teknion can provide leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency options to these entities if sufficient funds are not approvedrequested. * 55 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonTeknion assumes that the end customer's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes forms will be utilized as under the terms and conditions we propose to use in connection with an awarded current contract. A sample MSPA has been uploaded with our response." * 56 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Teknion will accept P-card if necessary but prefers ACH payments whenever possibleprocurement for transactions up to $5,000 at no additional cost to the Sourcewell participating entity. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Teknion is proposing offering a Schedule Discount pricing model that prescribes a discount off the list pricing set forth In Teknion's published Price and Product Guides. Generally, each product line has its own Price and Product Guide and is subject to a specific discount although several product lines share the same discount (e.g., District, Leverage, and upStage). This model is Teknion's standard pricing methodology both for Sourcewell Memberscommercial and public sector customers. Due to the number of product lines offered as part of our proposal, including quantity discountsthe number of product codes within each line, combined with the number of size variations and finish options, Teknion is not able to provide a SKU for each item in Excel format. See question #58 Additionally, we were not able to upload our Price and Product guides due to the file size limitations. As such, we have provided a link to the Price and Product Guide (PPG) for additional detaileach line being offered as part of our proposal. Please see the Documents, Additional Documents section of this portal for those links. * 58 59 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing As set forth in our response above, each Teknion product line receives its own discount off published list price, although several product lines share the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offeringssame discount. Please see the uploaded price sheetDocuments, included in Pricing section of the document sectionSourcewell portal for Teknion's proposed discount structure. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 60 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Please refer to our response to Table 12, Pricing offered for Teknion's discount structure, which includes volume discounts. * 60 61 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells For items that are not manufactured by Teknion, Teknion would purchase and resell such items to the Member at the sourced partyTeknion's MSRP. Discounts may be applied on cost plus a case-by-case basis5% markup. * 61 62 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those Teknion's Total Cost of Acquisition does not provide for professional services like delivery or set-up activities beyond the Sourcewell Member's dock. Inside delivery and installation and training, are included in standard pricingcosts will be quoted on a per project basis. * 62 63 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightFor deliveries within the Continental United States, shipping and delivery are Teknion utilizes a fleet of contract trucking carriers that deliver our products via standard ground freight. In Canada, freight is included in our coststo all Urban Centers. For locations 200km outside of urban centers, freight costs will be quoted on a project-by-project basis. * 63 64 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightTeknion will bear the cost of freight for all shipments into the Continental United States and Canada. For shipments to Alaska and Hawaii, shipping Teknion will bear the cost of freight from Teknion's factory to a port of embarkation on the West Coast of the United States. Any incremental cost to ship the product to Alaska and delivery are included in our costsHawaii will be invoiced to the Member. * 64 65 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited Within North America, Teknion utilizes a fleet of contract trucking carriers that meet Xxxxxxx's stringent equipment requirements. Teknion's method of shipping upon requestdepends on the plant location, destination, timing, and variable conditions (weather, road closure, strikes etc.). Shipments traveling by truck are categorized into truckload (TL) and less than truckload (LTL). Truckload (TL) shipments consist of a full truck and offer more precise appointment date, time, and final destination. Less than truckload shipments (LTL) are combined with other orders to ensure that full truckloads are created, thus having a positive impact on the environment in reducing the quantity of gas used and reducing emissions. Teknion will also leverage rail transportation for large projects that follow a more consistent schedule. *

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Yes. Warranty documents providing detail are manufactured by Axon are free from defects included in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestthis proposal. * 47 43 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Warranty details are outlined in our warranty, which has been included provided in the uploaded attachments warranty guide. The warranty guide is fully instructive in warranty details. Abuse and neglect for example are not covered under warranty. * 48 44 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoTravel time and mileage are not under the coverage of warranty. However, our warranties do not cover the expense of technicians' if Kubota issues a recall there may be reimbursement for travel time or and/or mileage paid to perform warranty repairsthe dealer/technician. * 49 45 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week Every authorized Kubota dealer is required to have one factory trained technician on staff. With 1,100 dealers in the United States with coverage in all 50 states as well as 154 dealers in Canada, Kubota dealers are well positioned to serve Sourcewell members with factory trained technicians. Kubota dealers are responsible to service and support all sales made by phone the dealer. Service for emergency technical support warranty repairs for any system outageSourcewell members are made by the servicing dealer. Should, and if mutually agreed upon by both partieson a rare occasion, we can provide onsite support for local issues. If a site visit is deemed necessary dealer have difficulty due to an issue (i.e. access point failures remoteness or accidental cut wires) other circumstance, Kubota and not an Axon or Axon Evidence issue there may be a charge assessed the servicing dealer will work together to the agencyfind resolution. * 50 46 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to No items in our proposal are made by other manufacturers. Kubota is the best of sole manufacturer for all products in our abilityproposal. If we All Kubota products are unable to resolve the issue and the devices require warranty service, this will be performed covered by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSa Kubota warranty. * 51 47 What are your proposed exchange and return programs and policies? Axon does All sales are final. However, at its discretion, Kubota may choose to work with a Sourcewell member if they purchase a product that is not allow exchanges matched to their needs. Kubota reserves the right to accept or deny any request for returns except on failed itemsor exchanges. Please see note, Kubota's number one dealer rating six years in a row by The North American Dealers Association (NAEDA) Dealers-Manufacturers survey speaks to our MSPA ability and willingness to resolve most any issue that arises. Lastly, any items found to be warrantable will be provided for full detailsunder the terms of the warranty statement. * 52 48 Describe any service contract options for the items included in your proposal. Please refer to the included MSPAService contract options will be quoted as Open-Market items by local Kubota dealers. * 53 Describe 49 What are your payment terms and accepted payment methods. Payment terms (e.g., net 10, net 30)? Terms of sale are Net 30net thirty days. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing 50 Do you provide leasing or financing options. We do have a provision in our MSPA , especially those options that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose schools and governmental entities may need to use in connection with an awarded contract (order forms, terms to make certain acquisitions? Kubota offers financing and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost leasing options to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possiblemembers through Kubota Credit Corporation. * Provide detailed pricing information in the questions that follow below51 Briefly describe your proposed order process. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this responseContract template. For example, if the pricing indicate whether your dealer network is included in your response represents a percentage discount from MSRP and whether each dealer (or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to some other entity) will process the Sourcewell participating entity, describe in detail entities' purchase orders. The proposed order process is established to best support Sourcewell members by letting members work closely with their local supporting Kubota dealers throughout the complete freight, shipping, and delivery programorder process. Freight, shipping and delivery Kubota dealers are included in our costsresponse. The process flow below describes both the Sourcewell member order process as well as the internal order process between Kubota and dealers. Sourcewell member process flow: • Sourcewell members contact their local Kubota dealer or Kubota Tractor Corporation directly for a quote. Additionally, Kubota dealers proactively marketing the Sourcewell contract may become aware of a need or quote request. If non-Sourcewell members request a quote, dealers have been instructed how to help prospective and qualifying non-members become a Sourcewell member. • The local Kubota dealer will provide the existing or new Sourcewell member with a Kubota authorized Sourcewell quote. This quote is created using the Kubota authorized dealer quote tool. • If Sourcewell members decide to move forward and acquire a Kubota product, Sourcewell members will issue a purchase order made to the Kubota dealer. • The servicing dealer will fulfill the order either from their dealer inventory, or the dealer will order the product from Kubota in the event the product is not located in the servicing dealer inventory. * 63 Specifically describe freight• The product is shipped to the Kubota dealer for the required inspections and any preparation needed for the Sourcewell member. • Delivery is coordinated with the Sourcewell member and upon delivery, shippingoperating instructions are reviewed and dealers assist with all needs and questions by the Sourcewell member. Sourcewell member satisfaction is ensured before the process moves on. The process continues and turns internally between Kubota and dealers. Kubota/Dealer process flow: • Dealers will settle the purchased unit indicating the sale is to a Sourcewell member in order to receive credit for the sale. • The supporting dealer will provide Kubota the quote as well as the Sourcewell member purchase order for reference. • Kubota will create quarterly reports for dealer sales to Sourcewell members. Kubota will submit this report to Sourcewell quarterly. • Kubota makes payment to Sourcewell based on the agreed upon administrative fee. For reference, and delivery terms or programs available this process is the currently established process for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *Sourcewell contract 040319.

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period With limitations - please see attached details of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. Laerdal Global Warranty * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyYes, which has been included in the uploaded attachments . please see attached details of Laerdal Global Warranty * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, No - warranty repairs are return to bench only - performed in our warranties do not cover the expense of technicians' travel time or mileage to perform warranty repairsNew York office. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon Please note that warranty repairs are return to bench only - so participating agencies will be available 24 hours/7 days per week by phone for emergency technical support for send in any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due warranty repairs to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyLaerdal. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Laerdal will troubleshoot cover basic standard warranty service for third party devices to the best items that we offer as part of our ability. If we are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSany awarded Sourcewell contract. * 51 What are your proposed exchange and return programs and policies? Axon does All Products to be returned must have a valid Return Material Authorization (RMA) number on the shipping label, packing slip, purchase order, or other related paperwork, and must be returned within 60 days of the invoice date. Products received without such authorization will be refused at Laerdal's receiving dock and returned immediately to the (Customer) Facility. When requesting a RMA number, the following information must be provided: 1. (Customer) purchase order number and date. 2. Laerdal sales order number and shipping date. 3. Quantity, Laerdal Product number, and description of material to be returned. 4. Reason for return. 5. Contact Laerdal at (000) 000-0000 for RMA number The following are the only accepted reasons for return of material: 1. Breach of warranty, to include defective Products within their warranty period. 2. Laerdal order or shipping error. Returned Products are subject to the terms of the Laerdal warranty. Products to be returned that are not allow exchanges under warranty must have been received within 30 days of request for return, and returned within 30 days after request. Products must be unused (unless defective) and in Laerdal shipping containers. Returned Products, with the exception of warranty or returns Laerdal error, are subject to a 20% restocking charge. The following Products are not eligible for return, except on failed under their specified warranty: 1. Sterile material, unless shipped or ordered in error by Laerdal Medical. 2. Products that have been used. 3. Specially ordered or produced items. Please see our MSPA for full details4. Products that has been altered or abused by the buyer. 5. Products that are known to be contaminated with communicable diseases. Upon receipt of returned Products, an inspection of the Products will be conducted by Laerdal and appropriate action taken. All Products to be returned shall be shipped, at Laerdal's cost, to the following address unless otherwise advised by Laerdal: Laerdal Medical Corporation 000 Xxxxx Xxxxxxx Road Wappinger Falls, NY 12590 (Include Return Material Authorization Number.) * 52 Describe any service contract options for the items included in your proposal. Please refer SimCapture audio visual purchases will require a signed Laerdal Master Services Agreement to be signed by the participating entity, an example template of which is attached * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. 53 Describe any performance standards or guarantees that apply to your services Laerdal will offer installation, preventative maintenance and education services at their own separate costs as part of our contract offering. As part of the Laerdal installation service, professionally trained Service Engineers will visit your facility to properly setup your new simulator and prepare you with the baseline knowledge needed to effectively operate it. Preventive Maintenance (PM) packages are a simple way to control costs through annually scheduled routine servicing. Delivered by trained Laerdal Service Engineers, each PM service includes extensive assessment, testing, and replacement of components to ensure your products maintain peak performance levels. Also, with Laerdal's Onsite Educational Courses you can participate in our expertly led training right in your own environment using your simulation equipment. In these highly personalized courses you have the ability to set the pace of the training and address any specific learning objectives you may have. Offsite and virtual education offerings are also available. * 53 54 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) All Laerdal services as part of this offering will come with a one year standard warranty on said services. * 55 Describe your payment terms and accepted payment methods. Payment Laerdal's standard payment terms are Net 30, and we accept electronic payment, or check or credit payments. Accounts with no payment terms must complete the Laerdal Credit Application and be approved by Laerdal for payment terms. Accounts without payment terms can pre-pay using credit card or check. * 54 56 Describe any leasing or financing options available for use by educational or governmental entities. Axon Laerdal does not providing offer any direct, but the Sourcewell members will be free to use any leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedoption they choose. * 55 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's SimCapture audio visual purchases will require a signed Laerdal Master Services and Purchasing Agreement (MSPA) to be signed by the a participating entity, an example template of which is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractattached. A sample MSPA has been uploaded with our response." * 56 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon Laerdal can process via accept P-card if necessary but prefers ACH payments whenever possiblepayments, there is no additional charge to Sourcewell for this. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Laerdal will offer Sourcewell line item based discounts, and are documented on the attached price lists, for both the US and Canada. Part numbers and descriptions will be included on a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detailline item basis. * 58 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Discounts will be either 6% or 12% depending on the following discount schedule based item, and will be indicated on order quantitythe attached price lists. This discount schedule applies to Axon manufactured itemsA ,limited number of third party items on the list will have no discount. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 61 Describe any quantity or volume discounts or rebate programs that you offer. See question 58No additional set volume discounts or rebate programs would be tied to a potential Sourcewell contract. * 60 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. Not Applicable * 61 63 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsShipping Charges are not included in the price offering to Sourcewell and will be calculated separately, as well as any applicable sales taxes. Services such as those for professional services like installation and installation, set up, training, are etc will have their own costs and be included in standard pricingon our price list as individual items. * 62 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightLaerdal's freight carrier of choice is FedEx, and we do charge shipping and delivery are included in our handling costs, which is based upon the weight and destination of the item(s) ordered and added to any invoices. Some customers provide Laerdal with an account number for their own freight carrier of choice. * 63 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping Shipping charges to these areas will be weight and delivery are included in our costsdimension based and charged accordingly to any invoices. * 64 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited Expedited shipping upon requestand inside delivery are available for an additional fee. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants Sprinturf warranties cover, products, parts and labor and will cover the expense of technicians' travel time and mileage to perform warranty repairs. The warranty also covers items manufactured or provided by other companies that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one incorporated into the Sprinturf synthetic turf system (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleetinfills, Axis cameras for Axon Interviewpads, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warranty, which has been included Sprinturf provides the most comprehensive product warranty in the uploaded attachments North American synthetic turf industry. We provide an eight (8) year company and third party insured warranty that covers all aspects of the synthetic turf systems we provide and install. The warranty is non-prorated, and does not contain any type of “limitation of use” or “usage restriction” provision that would adversely affect the coverage of the warranty. The warranty covers the product (turf and infill), the installation and the performance of the turf system for the life of the eight (8) year warranty period. * Copies of these warranties have been provided in Sprinturf's response to this RFP. 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? NoThe warranties cover, our warranties do not products, parts and labor and will cover the expense of technicians' travel time or and mileage to perform warranty repairs. The warranty also covers items manufactured or provided by other companies that are incorporated into the Sprinturf synthetic turf system (infills, pads, etc.). * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageSprinturf provides nationwide warranty coverage, and if mutually agreed upon by both partieshas qualified, we can provide onsite support for local issues. If experienced technicians available in all regions of the country to make warranty repairs in a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed timely manner at no cost to the agencycustomer. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to The warranty also covers items manufactured or provided by other companies that are incorporated into the best of our ability. If we are unable to resolve the issue and the devices require warranty serviceSprinturf synthetic turf system (infills, this will be performed by the manufacturer. Axon solutions require minimal third-party hardwarepads, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSetc.). * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full details. sample copies of Sprinturf warranties in our Proposal Document * 52 Describe any service contract options for the items included in your proposal. Please refer Sprinturf also provides extended field maintenance programs to its customers through our SprintCare program. SprintCare programs can be purchased along with the field, or after the sale. Sprinturf can tailor a SprintCare program to meet the specific needs of a customer, both as to the included MSPAnumber of maintenance visits per year, and the duration (number of years) of the program. * 53 Describe your payment terms and accepted payment methods. Payment Our standard payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or Sprinturf works with a number of independent financing companies to provide our customers with a variety of financing options. We do have provided a provision in our MSPA that allows list of these financing companies with contact information for cancellation by an agency if sufficient funds are not approvedyou to review. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonSprinturf's Master Services and Purchasing Agreement standard proposal documents are included in the attachments. We have also included our AIA documents for billing (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contractexcel sheet). A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Sprinturf does not currently accept the P-card if necessary but prefers ACH payments whenever possibleprocurement and payment process. However, we will work with Sourcewell to establish this program so that Sourcewell customers can use this process to pay for its orders with Sprinturf. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Our pricing model is proposing broken down by specific turf systems (fiber type, fiber height and fiber weight) which includes a Schedule Discount standard infill mix of 70% rubber and 30% sand (by weight). Pricing for Sourcewell Membersalternate infills and pad systems are broken out separately in the event the customer wants to purchase one of those items. Pricing for each set of inlaid sports lines (football, including quantity discountssoccer, lacrosse, etc.), are also broken out as separate line items so the customer has a variety of options. See question #58 for additional detailLogos and field lettering options are also listed. These prices are broken out on a per square foot basis, which allows the customer to calculate a total estimated cost based on the field size that it wants to build/install. * 58 Quantify the The per SF pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantitya single field that is approximately 90,000 SF. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part is the standard size of its offerings. Please see the uploaded price sheetmost multi-sport fields (football, included plus two other sports) that Sprinturf installs in the document sectionUnited States. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that These prices are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard installed pricing. * 62 If freightThey are turnkey. The per SF price covers all materials, delivery, or shipping freight and installation costs to provide the customer with an installed Sprinturf synthetic turf system when the work is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *completed.

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which Xxxxx products, parts, and labor are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are all covered under a Xxxxx' limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There Warranty claims must be approved by Xxxxx prior to work being done. All componentry warranties are extended left up to the component manufacturers but managed by and through Xxxxx. -Approved warranties available as defined in cover parts and labor. See the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers attached warranty document for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestfurther explanation. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Yes. Xxxxx' warranty covers anything deemed a true defect in craftsmanship or componentry. A product would be considered warrantable if the owner experiences a failure of any aspect of the trailer as long as the trailer was being operated under the limitations of the unit's capabilities. The customer must report defects that are outlined in our within the warranty window. Any modifications to the unit without the written consent of Xxxxx will completely void any warranty. As well, which has been included in the uploaded attachments trailers are rated for specific load capabilities. In the event these capabilities are exceeded, the warranty is then considered void. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No. Xxxxx requires warranties to be performed by an authorized dealer within its dealer network. In the event that a Sourcewell Member is not near an authorized dealer, our warranties do not cover Xxxxx will work with the expense Sourcewell Member to find a repair facility. Repair facilities outside of technicians' travel time or mileage to perform warranty repairs. the Xxxxx dealer network must be pre-approved by Xxxxx before work is performed on the unit * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agency. None * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices Warranties pertaining to the best of our ability. If we are unable to resolve the issue and the devices require warranty service, this Xxxxx will be performed handled by Xxxxx. For example, if there is a defect in the manufacturerform of a component, which is not produced by Xxxxx, the replacement will be shipped from Xxxxx and Xxxxx will handle the warranty of the component with the specific supplier. Axon solutions require minimal third-party hardware, limited primarily This procedure falls in the above customer service tab to commercial-off-the-shelf (COTS) computing devices such as routers, servers, ensure dealers and hard drives. Additionally, some solutions such as Axon Interview rely Sourcewell Members are not held up more than needed on third party cameras and tablets which are also COTSa warranty topic. * 51 What are your proposed exchange and return programs and policies? Axon does not allow exchanges No program is available directly through Xxxxx. Trade-in or returns except on failed itemsbuy-back options would be handled in the dealer network for Sourcewell Members. Please see our MSPA for full detailsAs mentioned in the above questions, Xxxxx will do everything it can to ensure the unit being quoted will meet or exceed the customer's needs and expectations. * 52 Describe any service contract options for the items included in your proposal. Please refer Xxxxx does not offer service contracts. However, Xxxxx' dealer network will work with Sourcewell Members to the included MSPAprovide a service contract if required. * 53 Describe your payment terms and accepted payment methods. Payment Xxxxx' standard payment terms are Net 3030 days. This coincides with Xxxxx' dealer network as well. Xxxxx accepts the following payment methods: -ACH -Wire -Credit card -Check -Cash * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon Xxxxx does not providing offer in-house leasing or financing options. We do have a provision in our MSPA that allows If required, Xxxxx' authorized dealers can handle leasing and/or financing options for cancellation by an agency if sufficient funds are not approvedSourcewell Members. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Xxxxx will issue initial quotes on every potential transaction. Once an order is finalized(Signed and Purchasing Agreement (MSPA) is returned by Sourcewell Member to Xxxxx or authorized dealer a sales order acknowledgment detailing the final transaction amount as well as trailer equipment details, including vin number, will be sent back to the proper entity. Sourcewell Members will receive regular notification of trailer status. Invoicing will come from Xxxxx and or selling dealers. If a Soucewell Member chooses to purchase directly from Xxxxx they will need to be set up in our system which requires documentation. See new customer packet in standard transaction document documents. MSOs will be issued through dealers when orders are processed through the dealer network. In the event that includes the terms and conditions we propose to use in connection with an awarded contracta Sourcewell Member purchases directly from Xxxxx, Sourcewell Member will receive MSO directly From Xxxxx. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Yes, Xxxxx will accept P-card if necessary but prefers ACH payments whenever possibleCard procurement and payment. Yes, there will be an additional cost to use this method. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon Xxxxx pricing is proposing based on an MSRP list price model. Our attached pricing pages provide a Schedule Discount full description of our pricing structure including base trailers and options. It also provides a Sourcewell discount for Sourcewell Members, including quantity discountsall. See question #58 Pricing files in Addendum “ Price” for additional detaildetails *****Pricing fIle provided is in excel with hyperlinks to each page for ease of viewing. You may see a note when opening the file about links please click "don't update". The file will open and you can view all information. I also included a PDF version if there are issues this file does not contain the product brochures which can be found in the marketing attachments * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing Xxxxx will provide Sourcewell with a 15% discount off the following discount schedule based on order quantitylist (MSRP). This discount schedule applies to Axon manufactured items. This does not will apply to items which Axon resells as part of its offeringsall products and options added to the base trailer offered to Sourcewell members by Xxxxx. Please see the uploaded price sheet, included See Pricing files in the document sectionAddendum “ Price” for details. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. 1% volume discount on a quantity of 10 or more like products and consecutive build to a single Sourcewell Member * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at Xxxxx quotes will outline standard options for the sourced party's MSRPmodel requested. Discounts may Any requested custom options will be provided to the Sourcewell Member in a formal quote with the same negotiated discount applied on a case-by-case basisto the requested options. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsThe price issued by Xxxxx to Sourcewell Members is the total cost of the trailer with the requested options. Freight charges will be added at completion and are dependent on the actual freight cost to the specified location. Final inspection costs or any other unrealized cost would be on a dealer basis. Units are inspected at Xxxxx for fit, such as those for professional services like installation function, and trainingperformance. Any further inspection or setup required by Sourcewell Members would be negotiated between the Sourcewell Member and the Xxxxx dealer. NOTE: The only other additional costs would be state and local taxes, are licensing, and Federal Excise Tax(If Sourcewell Member is not FET exempt). Shipping is also not included in standard pricing. the quote, * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightTypically, shipping especially in fluid transportation markets, freight is quoted at the time of shipment. Rough estimates can be added into quotes, if requested, but cannot be finalized until the time of shipment. Xxxxx works with several logistics providers to ensure the Sourcewell Member receives the best possible logistics quote. NOTE: -Xxxxx will negotiate the best transportation price and delivery are included in our costspass the agreed-upon freight charge, Xxxxx receives, to Sourcewell Members. -Sourcewell Members may also arrange pickup at Xxxxx' facility for any units. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightXxxxx currently ships multiple units, shipping globally, on an annual basis. When the need for units to be shipped offshore, Xxxxx works with its logistics suppliers to provide drivers who have the appropriate credentials to enter ports, units will be properly labeled and delivery are included in our costslayouts for transportation securement will be provided. Logistics suppliers will also coordinate the shipment from port to port and ultimately deliver it to the Sourcewell member. Sourcewell Members will be notified at each stage of shipment, up to and including delivery. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited The Xxxxx logistics and delivery department utilizes multiple shipping upon requestoptions as well as its in-house trucks to ensure that Sourcewell Members are getting the best price/ value possible for their delivery needs. Xxxxx ships hundreds of trailers weekly ranging from end users to dealers across the nation and globe. With this volume and range of customer shipments, Xxxxx is positioned to provide the best possible shipping solution and cost for Sourcewell Members, *

Line Item Question Response. 46 76 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship We stand behind and materials warranty all Xxxx Xxxxxxx products, parts, and labor for a period of one (1) year from the date of receiptsubstantial completion. Axon-manufactured accessories are covered under We provide a limited ninety-day single point of contact to receive warranty from claims, report progress on the date solution, and ensure resolution. This approach ensures accountability and an efficient resolution of receiptany warranty issue that may arise. Non-Axon manufactured accessories are covered under the manufacturer's warrantyWe also offer extended warranty packages tailored to specific products and regions. There are extended warranties Pricing for additional coverage is available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 77 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions are outlined in our warrantyWe provide all customers with an Operations and Maintenance Manual, which has been included in outlines proper usage, maintenance, and code required inspection guidelines to assist our customers with ensuring their warranty coverage is not adversely affected and to prolong the uploaded attachments life of Xxxx Xxxxxxx products. Our standard warranty does not cover vandalism, improper use, or other damage that is not the result of a faulty product. Our complete warranty terms and conditions are available upon request. Attachments: Xxxx Installed, Material and Press Box Warranty * 48 78 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? NoXxxx Xxxxxxx’x warranty program covers all expenses required to perform a repair, our warranties do including, but not cover limited to the expense of technicians' a technician’s travel time or time, mileage to perform warranty repairsand amenities. * 49 79 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon We perform warranty repairs in all markets we serve through our certified installer base. Should a member opt to self-perform or engage another entity for repairs, we will provide instructions and guidance to ensure proper method and completeness of work. This virtual support will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed provided via our Warranty Department as well as the Project Manager assigned to the agencyproject at time of purchase. * 50 80 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon will troubleshoot third party devices to At Xxxx Xxxxxxx, we carefully choose manufacturers which offer sound, comprehensive warranties that match the best high standards we set for ourselves. As part of our abilitySupplier Agreements, we vet warranty standards and support services prior to contracting and throughout our engagement. If we We stand with our customers and will act as a liaison to ensure all warranty guarantees provided by other manufacturers are unable to resolve the issue and the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSmet. * 51 81 What are your proposed exchange and return programs and policies? Axon does By nature of the products we provide – typically engineered to order solutions – we cannot allow exchanges or returns except on failed itemsaccept returns. Please see However, our MSPA goal for each and every order is to provide our customers with a full detailsturn-key product solution to meet their needs; therefore, our Project Manager will work with members and our internal teams (Design/Engineering/Production/Assembly crews) to ensure correct and workable products are in place at project close out. * 52 82 Describe any service contract options for the items included in your proposal. Please refer to Preventative maintenance provides a proven means for extending the included MSPA. * 53 Describe your payment terms life and accepted payment methods. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing optionsmaintaining the performance of products. We do have offer an Inspection Contract that typically lasts five years; however, the term length can be adjusted to meet individual customer needs. The contract includes a provision in our MSPA thorough inspection of the products to identify safety issues, significant cosmetic defects, maintenance that allows for cancellation may be required, and an estimate of the cost to repair any discovered issues. These inspections also provide inspection identification tags as required by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract ICC building codes (order forms, terms and conditions, service level agreements, etc.ICC 2017). Upload a sample of each (as applicable) In addition, we will provide coordination for obtaining the necessary material and qualified labor to address any issues that are found. Pricing for our Inspection Program is based on seat count and is covered in the document upload section Services portion of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard proposed pricing. * 62 If freightOnly those Proposer Exceptions to Terms, deliveryConditions, or shipping is an additional cost to Specifications that have been accepted by Sourcewell have been incorporated into the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *contact text.

Line Item Question Response. 46 45 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from Yes, our warranties cover all products, parts, and labor for manufacturer defects in workmanship materials and materials for a period of one (1) year workmanship. Envirosight warrants up to twelve months from the in service date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. * 47 46 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions No, our warranties do not impose usage restrictions or other limitations that adversely affect coverage. However, there are outlined exceptions due to accident, misuse, abuse, fire, flood, or other contigencies beyond the control of Envirosight. These contigencies include damage to warrantied items sustained in our warrantyshipment, which equipment that has been included had any of its idenfication, instructional, or sealing labels removed or tampered with, and/or equipment that has had its serial numbers altered, defaced, or removed. Envirosight will not be responsible for any changes, modifications, or repairs, either in cost or consequence, made by personnel not authorized by Envirosight. Envirosight will not be responsible for the loss of or damage to equipment while in the uploaded attachments possession of any authorized or unauthorized service agency. * 48 47 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not Envirosight will cover the expense of technicians' travel time or and mileage to perform warranty repairsrepairs on a case-by-case basis as needed through its vast North American distribution network. * 49 48 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outageNo, and if mutually agreed upon by both parties, we can provide onsite support for local issuesEnvirosight has certified technicians to perform warranty repairs throughout North America. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed Many of Envirosight's sales dealers have service centers dedicated to the agencyEnvirosight product line. Two such dedicated repair centers in Cleveland and Indianapolis are pictured in our attachments. * 50 49 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Yes, we will troubleshoot third party devices cover warranty service for items made by other manufacturers that are a part of our proposal. We do have some products pertaining to our truck builds that we do pass on to the best of our ability. If we are unable to resolve the issue and the devices require warranty serviceoriginal manufacturers (vehicle chassis, this will be performed by the manufacturer. Axon solutions require minimal third-party hardwaretruck chasssis, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routerstrailer chasis, serversAC units, Generators, MEPS Units, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSInverters). * 51 50 What are your proposed exchange and return programs and policies? Axon does not allow exchanges or returns except on failed items. Please see our MSPA for full detailsNew and unused items can be returned within 60 days with a 10% restocking fee. * 52 51 Describe any service contract options for the items included in your proposal. Please refer Envirosight offers maintenance plans and extended warranties to help customers keep cost of ownership predictable long-term. Due to the included MSPAvariety of systems and options available from Envirosight, such agreements will be priced accordingly and presented to the member in the quoting process. * 53 52 Describe your payment terms and accepted payment methods. Payment Envirosight's payment terms are Net 30. We accept payment by wire, credit card, and/or check.C314 * 54 53 Describe any leasing or financing options available for use by educational or governmental entities. Axon Although Envirosight does not providing have any leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency options available, Envirosight can help connect Sourcewell members with third party financing if sufficient funds are not approved. so desired.C316 * 55 54 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. AxonEnvirosight's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes documents include order forms, terms and conditions, and a service level agreement concerning product warranties. Samples of such documents are attached. The Envirosight order form is required to process all inbound orders. On this order form, the end user's information as well as the order procurement details are listed. Once completed, the order will be processed and will be designated as a Sourcewell sale when applicable. Envirosight's terms and conditions we propose outline the expiration period, payment terms, FOB, and currency which pertain to use in connection with an awarded contractsales quotes. A sample MSPA has been uploaded with our response." Envirosight's warranty policy provides additional details regarding the length of the warranty as well as any exceptions that do not apply. * 56 55 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via Envirosight does not accept the P-card if necessary but prefers ACH payments whenever possibleprocurement and payment process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 56 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing Envirosight will provide Sourcewell members a Schedule 5% Discount off list price. The attached pricelist includes both the list and discounted pricing as well as the SKU number for Sourcewell Members, including quantity discounts. See question #58 for additional detaileach item. * 58 57 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer 5% Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% Off List Price * 59 58 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Envirosight has a large/national accounts program where purchases of 5 or more of any product can receive a 3% discount. We would gladly extend this volume discount to Sourcewell members/customers as well. * 60 59 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells Envirosight can supply specific non-standard “sourced” items to our truck builds. Depending on the cost and our ability to get a resale discount on “nonstandard options”, we would supply such items at cost or add at the sourced party's MSRP. Discounts may be applied on a case-by-case basismost 10% to cover the resources used to acquire these items for the member. * 61 60 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsequipment sales are FOB Randolph, such as those for professional services like installation and trainingNJ with the exception of Truck Builds which would be FOB from the Envirosight Truck Build Facility in Evans City, are included in standard pricingPA. Additional charges related to pre-delivery inspection, installation, set up, or mandatory training will be determined on a case by case basis by our sales dealers. Any additional charges will be conveyed to the member during the quoting process prior to the issuance of a purchase order. * 62 61 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightFreight & shipping charges are separate and based upon the lowest standard rate at time of physical shipment from our NJ distribution center or our truck build center, shipping and delivery depending on the equipment package being purchased. Additionally, there are included in our costsvarying freight import surcharges that will be addressed during the quoting process prior to the issuance of a purchase order. * 63 62 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. FreightWe do not exploit higher shipping rates, delivery packages or disadvantages to customers purchasing outside of the contiguous United States. Standard lowest rate of freight shipping will be employed for all North and delivery are included in our costsSouth American customers. * 64 63 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestAt most locations, in person delivery of equipment and hands-on training by an authorized Envirosight specialist is our preferred standard for delivery. Sourcewell members will benefit from this process. Many of our competitors simply ship the equipment to the end-user direct. *

Line Item Question Response. 46 44 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware Our warranty structure is set forth to protect our clients against faulty products which are manufactured installed by Axon are free from defects in or workmanship completed by our personnel. Our warranties cover all products, parts, and materials for a period of one (1) year from labor associated with the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestXxxxxxx Controls installed or serviced system. * 47 45 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined no usage limitations in our warranty, which has been included in the uploaded attachments warranty system for Xxxxxxx Controls installed or serviced systems. * 48 46 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' Technician travel time or and mileage to perform warranty repairsrepairs are covered under our warranty program. * 49 47 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both partiesDue to the presence of our company-owned district offices throughout North America, we can are not aware of any geographic region where we cannot provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repair services. * 50 48 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon As indicated above, our policy states we will troubleshoot third party devices to warranty a system installed by our technicians for a period of 1 year from the best date of our abilitythe customer's beneficial use. If we are unable to resolve Service parts carry a 90-day warranty from the issue and date of installation by a qualified technician. Different manufacturers may offer their own equipment warranties that cover the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. replacement cost of specific system components * 51 49 What are your proposed exchange and return programs and policies? Axon does According to the specific terms of each client's agreement, we can exchange a faulty piece of equipment or system component under warranty for its current equivalent. Equipment that cannot allow exchanges be repaired, or returns except on failed items. Please see our MSPA for full detailsthat is part of a legacy system no longer supported, will be replaced at the client's request. * 52 50 Describe any service contract options for the items included in your proposal. Please refer Maintenance In order to protect your investment in its equipment and facilities, it is prudent to perform regular service/maintenance as outlined by the manufacturers. With an optimal maintenance strategy, one can expect a reduction in downtime, maintenance, and operating costs. Especially in a stringent cost-reduction environment – and with increasing demands placed upon facility managers and staff – it is more important than ever to find ways to simplify, expedite, and improve one's job while finding cost efficiencies along the way. We can customize a facility maintenance plan to address the manufacturer's recommended preventative maintenance tasks for all of your equipment. An effective strategy applies an optimum mix of different approaches based on the risk impact or cost and consequences of failure. Establishing this proper mix and focusing on continuous improvement is equally important in a successful strategy. Reactive Maintenance Fixing or replacing equipment only when they fail. Assets will be out of service until fixed. Significant overtime and expedited delivery costs incurred. Predictive Maintenance Checking the condition of the equipment as it operates. Equipment conditions, rather than time intervals, determine the need for service. Preventative Maintenance Scheduling maintenance at specific times offers the first line of defense against failure. Proactive Maintenance Addresses root causes identified by predictive methods. It isolates and corrects the sources of failure altogether. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the included MSPAquestions below. 51 Describe any performance standards or guarantees that apply to your services Xxxxxxx Controls utilizes a total quality management approach across Canada and throughout North America. Xxxxxxx Controls develops a clear picture of our customer's definition of quality service, from that we generate a defined set of objectives that form the basis of our performance standard. This method will ensure that Xxxxxxx Controls clearly understands and proactively participates in exceeding all of a customer's goals, and in our ability in achieving your expectations for customer satisfaction. Xxxxxxx Controls team and individual performance goals are set to a level exceeding the customer's acceptable performance standard. Performance evaluations are based on the team's success in achieving overall project goals; thus, teams are motivated to apply persistent, dedicated, and focused effort to overachieve their goals. Our Performance Infrastructure team provides guarantees for our Performance Contracting projects. For a Performance Contract, Xxxxxxx Controls guarantees the savings amount in the contract. - We begin monitoring the savings performance at the onset of the construction period and continue throughout the guarantee period. At the same time, we suggest and implement operational enhancements to fine-tune the overall performance. - We monitor savings during the year, produce scheduled reports that describe the results and reconcile the guarantee at the end of each year (or as dictated by the M&V plan). - If the dollar savings are equal to or greater than the guarantee amount, customers receive all of the excess benefits. If there is a shortfall, Xxxxxxx Controls will pay the difference between the actual and the guaranteed amount in the form of a check or as additional equipment and services. - We repeat the annual tracking and reconciliation process each year throughout the term of the agreement. * 52 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) A schedule of values is provided with each proposal that provides details of the service or product being provided, outlines timelines, billing, and responsible parties. There are standard communication and response time protocols that will be outlined at the task-order level. * 53 Describe your payment terms and accepted payment methods. ? Payment terms are Net 30NPR 30 for all invoices. For contracting sales, a schedule of values will be outlined regarding payment intervals throughout the installation process including after-warranty PSA. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or It is the intent of Xxxxxxx Controls to utilize Sourcewell Approved Leasing Vendor NCL for potential financing optionsof our Sourcewell opportunities. We do have a provision Our organization offers various financial solutions in our MSPA that allows for cancellation by an agency if sufficient funds are not approvedeffort to remain focused on the financing needs of its customers. Program offerings include: Direct Purchase Fair Market Value (FMV) Purchase Option 10% Purchase Option * 55 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell participating entities' purchase orders. Systems and Services North America has a wholly-owned branch network that provides proposals directly to customers for requested product or service purchases. Each proposal procured through the Sourcewell contract will be marked in SalesForce as a Sourcewell Cooperative and will have the Sourcewell contract number and will be logged. Additionally, services are quoted and tracked using the Sourcewell “buying group” Upon customer award and invoiced, these sales will be reported to Sourcewell quarterly * 56 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services Xxxxxxx Controls will utilize standard commercial quoting tools when quoting Sourcewell opportunities. The primary systemic tools utilized to build proposals are Selection Navigator, Yorkworks, and Purchasing Agreement (MSPA) is a standard transaction document that includes the NxGen when quoting services. Standard JCI commercial terms and conditions we propose to use in connection with an awarded contractare incorporated into these proposals. A sample MSPA has been uploaded with our response." * 56 57 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via We do accept P-card if necessary but prefers ACH payments whenever possibleprocurement and payment, and we do not pass on any fees to the customer. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 58 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon This agreement will apply to all Xxxxxxx Controls Systems and Services North America (SSNA) branches across the United States. Xxxxxxx Controls strives to be a company that is proposing a easy to do business with. Therefore, our approach for this opportunity is to keep our pricing model simple, easy to use, and transparent. Labor Rates For labor rates, each branch location has published street labor rates that are competitive in their local markets. We will be using the approach discounting 10% off of our local branch published street rates (benchmark: Our labor pricing approach is the same approach utilized by Xxxxxxx Controls for GSA Schedule Discount for Sourcewell Members84, including quantity discountswhich can be used by most state and local government entities). See question #58 for additional detailLocal labor rates change annually. Equipment, Controls, and Solutions For equipment, controls, fire / Security alarm, and parts manufactured by Xxxxxxx Controls, our approach is to discount off of our North American List Price (NALP) or List Price depending upon the pricing tool being utilized. For outside purchased HVAC equipment, controls, fire, security, technology equipment, and miscellaneous components, our approach is to mark up over our cost HVAC Specialty Air Quality Products are custom built, so pricing will vary For miscellaneous 3rd party parts, mechanical subcontracts, electrical subcontracts, piping subcontracts, insulation subcontracts, job services such as cranes, facilities assessments, job specific tools, management & engineering services and surveys, our approach is to mark up over our cost as verified by 3rd party invoice to Xxxxxxx Controls. * 58 59 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule Discounts vary based on order quantityequipment and labor. This discount schedule applies to Axon manufactured itemsMaximum equipment discounts are 55%. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 60 Describe any quantity or volume discounts or rebate programs that you offer. See question 58Volume discounts will be considered on a project-by-project basis. Most SSNA solutions are customized for each facility and do not qualify for volume discounts. * 60 61 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells We supply these items at the sourced party's MSRP. Discounts may be applied on a case-by-case basiscost + 30%. * 61 62 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- pre-delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costsProficiency and Risk (PR) Fee: Due to unforeseen conditions and or circumstances on all proposals Xxxxxxx Controls includes PR assessments. The PR fee averages 5%, such of the total sell price depending on the risk it could be as those for professional services like installation and traininghigh as 10% or as low as 2%. In our existing Sourcewell Contract 030817-JHN, are this PR Fee has consistently been included in standard our proposals under miscellaneous as it is part of our systemic pricing tools. Xxxxxxx Controls wants to provide customers with complete transparency of our pricing. * 62 63 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. FreightShipping costs are included, shipping and delivery are included in our costsas is disposal. * 63 64 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery Shipping costs are included in our coststhe price. * 64 65 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestWe strive to achieve just-in-time delivery to avoid storage costs and costs associated with damage that can occur when equipment and parts are stored on-site or in a facility for any length of time. Additionally, we do not enforce your warranty until we reach substantial completion. This helps save our customers a little money by not starting the warranty period too early when the system is not yet in use. *

Line Item Question Response. 46 Do your warranties cover all products, parts, and labor? Axon warrants that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship Warranty for Wirtgen, Xxxxxx, Xxxx is one year or 1000 hours whichever comes first, and materials for a period of Xxxxxxxx is one year or 2000 hours whichever comes first (1) year from the date of receiptsee attached Warranty Statements). Axon-manufactured accessories Reasonable labor and travel are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are when repair is made thru an authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestdealer. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions Wear items are outlined in our warranty, which has been included in the uploaded attachments . not covered - see attached Warranty Statement * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' Reasonable travel time or covered – no mileage to perform warranty repairsby an authorized dealer. * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone Dealers are assigned for emergency technical support for any system outage, complete coverage of the entire U.S. and if mutually agreed upon by both parties, we can provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencyCanada. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon Warranty will troubleshoot third party devices to the best of our abilitycover original OEM parts. If we Engines are unable to resolve the issue and the devices require warranty service, this will be performed covered by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTS. engine manufacturer - see attached Warranty Statement * 51 What are your proposed exchange and return programs and policies? Axon does Our RGA process with our dealers is outlined below: Defective parts may be returned to Wirtgen America only after approval and obtaining a Return Goods Authorization (RGA). Dealers are required to hold all defective warranty parts for 120 days from the date credit is given or the claim is denied. There is no mandatory parts return list; any part may be recalled for inspection. However, hydraulic parts, motors, pumps, gear boxes, planetary, track rollers, controllers, electronic consoles, CGC dis-plays, milling depth regulators, tracers, sonic sensors, etc. must always be returned to Wirtgen America. Note: • Do not allow exchanges or returns except on failed itemsreturn parts COD. Please see our MSPA Parts shipped COD will be refused. • Freight costs are not covered under warranty. • A RGA is required for full detailsthe return of any parts. * 52 Describe any service contract options for the items included in your proposal. Please refer No service contracts are made part of this RFP response or resultant award. Local dealers are allowed to the included MSPAquote service contracts and extended warranties at time of machine quote for buying agency's consideration. * 53 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. Payment terms are Net 30. * 54 Describe any leasing or financing options available for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document You may upload section representative samples of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing performance materials (if applicable) in the document upload section of your responseresponse in addition to responding to the questions below. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP 53 Describe any performance standards or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not guarantees that apply to items which Axon resells as part of its offerings. Please see your services Wirtgen America is the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element holder of the total cost of acquisition that is NOT included in the pricing submitted with your responsereferenced Contract. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship Pursuant to the Proposer. All standard costsContract Terms and Conditions, such as those for professional services like installation a documented relationship exists between Wirtgen America and trainingits dealer network thereby permitting Dealer to quote, are included in standard pricing. * 62 If freightaccept purchase orders, deliveryorder, or shipping is an additional cost deliver, and invoice the Sourcewell customer provided dealer agrees to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *following:

Line Item Question Response. 46 42 Do your warranties cover all products, parts, and labor? Axon warrants Our warranty structure is set forth to protect our clients against faulty products installed by or workmanship completed by our personnel. Our warranties cover all products, parts, and labor associated with the Xxxxxxx Controls Fire Protection LP installed or serviced system. * 43 Describe any performance or service standards or guarantees that its law enforcement hardware products which are manufactured by Axon are free from defects in workmanship and materials for a period of one apply to your solutions (1) year from the date of receipt. Axonpolicies, metrics, KPIs, response times, up-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interviewtime guarantees, etc.). Products A schedule of values is provided with each proposal that we provides details of the service or product being provided, outlines timelines, billing, and responsible parties. There are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon request. standard communication and response time protocols (See Documents) * 47 44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Restrictions There are outlined no usage limitations in our warranty, which has been included in the uploaded attachments warranty system for Xxxxxxx Controls Fire Protection LP installed or serviced systems. * 48 45 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? No, our warranties do not cover the expense of technicians' Technician travel time or and mileage to perform warranty repairsrepairs are covered under our warranty program. * 49 46 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, and if mutually agreed upon by both partiesDue to the presence of our company-owned district offices throughout North America, we can are not aware of any geographic region where we cannot provide onsite support for local issues. If a site visit is deemed necessary due to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed to the agencywarranty repair services. * 50 47 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? Axon As indicated above, our policy states we will troubleshoot third party devices to warranty a system installed by our technicians for a period of 1 year from the best date of our abilitythe customer beneficial use. If we are unable to resolve Service parts carry a 90 day warranty from the issue and date of installation by a qualified technician. Different manufacturers may offer their own equipment warranties that cover the devices require warranty service, this will be performed by the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSreplacement cost of specific system components. * 51 48 What are your proposed exchange and return programs and policies? Axon does According to the specific terms of each client's agreement, we can exchange a faulty piece of equipment or system component under warranty for its current equivalent. Equipment that cannot allow exchanges be repaired, or returns except on failed items. Please see our MSPA for full detailsthat is part of a legacy system no longer supported, will be replaced at the client's request. * 52 49 Describe any service contract options for the items included in your proposal. Please refer Xxxxxxx Controls offers a suite of advanced connected life-safety services and technologies powered by OpenBlue. This suite is combined with our technicians' extensive industry knowledge and training to help ensure improved performance and reliability, code compliance, and operational efficiency of customers' fire and life-safety systems. • Rapid response and issue resolution through Remote Service Support • Predictive Diagnostics to diagnose deficiencies and extend equipment life • Connected systems providing automatic notifications to helping prevent system failures • 24/7 monitoring and live advisory support • Preventative maintenance for enhanced system performance and false alarm reduction • Xaap (SaaS) solution that provides a centralized platform for building compliance data 1-5 year plans are available. We cover parts and labor for normal wear and tear. We also offer preventative maintenance plans where we proactively test systems and provide detailed status reports on findings. These can be performed monthly, quarterly, bi-annually, or annually based upon your needs. Xxxxxxx Controls Maintenance Plan will distinguish between hardware and software preventive maintenance. In general, computer-skilled technicians perform software preventive maintenance, and hardware preventive maintenance is performed by our Maintenance Technicians. An important part of our maintenance approach is the included MSPAincorporation of the individual security system's preventive maintenance requirements as specified by the original equipment manufacturer (OEM). * 53 Describe 50 What are your payment terms and accepted payment methods. (e.g., net 10, net 30)? Payment terms are Net 30. * 54 Describe any leasing or financing options available 30 for use by educational or governmental entities. Axon does not providing leasing or financing options. We do have a provision in our MSPA that allows for cancellation by an agency if sufficient funds are not approved. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Axon's Master Services and Purchasing Agreement (MSPA) is a standard transaction document that includes the terms and conditions we propose to use in connection with an awarded contract. A sample MSPA has been uploaded with our response." * 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? Axon can process via P-card if necessary but prefers ACH payments whenever possible. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this responseinvoices. For examplecontracting sales, if a schedule of values will be outlined and agreed to regarding payment intervals throughout the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon requestprocess. *

Line Item Question Response. 46 Do your warranties cover all aII products, parts, and laborIabor? Axon warrants that its law enforcement hardware products Komatsu offers severaI types of warranties and aII warranty repair work is performed by Komatsu factory certified distributor technicians. AII new machines come with a Standard Product Warranty and an Emission ControI Warranty. Both the Standard Product and Emission ControI warranties cover parts and Iabor. Komatsu aIso offers an extensive Advantage Extended Warranty Program. Customers have the abiIity to purchase different IeveIs of additionaI coverage from any combination of up to 5 years or 10,000 hours. The Advantage program aIso covers parts and Iabor expense. IncIuded with this submission is a copy of the Standard Product Warranty Certificate and Advantage Warranty Certificate which are manufactured by Axon are free from defects in workmanship and materials for a period of one (1) year from the date of receipt. Axon-manufactured accessories are covered under a limited ninety-day warranty from the date of receipt. Non-Axon manufactured accessories are covered under the manufacturer's warranty. There are extended warranties available as defined in the Axon Master Services and Purchasing Agreement (MSPA). NON-AXON MANUFACTURED PRODUCTS For some solutions we are authorized resellers of hardware (Cradlepoint routers for Axon Fleet, Axis cameras for Axon Interview, etc.). Products that we are authorized to resell abide by the manufacturer's warranty. Further details can be provided upon requestcontains additionaI detaiIs about these warranties. * 47 Do your warranties impose usage restrictions or other limitations Iimitations that adversely adverseIy affect coverage? Restrictions are outlined The Standard Product Warranty is 12 months / unIimited hours. The Emission ControI Warranty is 5 years / 3,000 hours. Advantage Extended Warranty Coverage is avaiIabIe in our warrantyany combination up to 5 years or 10,000 hours. Komatsu's warranties protect against defects in materiaI and workmanship. The attached Standard Product Warranty Certificate and Advantage Warranty Certificate outIine the Iimitations of Komatsu's warranties, which has been included in incIudes misuse or unauthorized modifications to the uploaded attachments products. * 48 Do your warranties cover the expense of technicians' travel traveI time and mileage miIeage to perform warranty repairs? NoThe Standard Product Warranty, our warranties do not cover Emission ControI Warranty, and Advantage Extended Warranty coverage incIudes technician's miIeage but excIudes traveI time. WhiIe it is recommended that customers return the expense of technicians' travel time or mileage product to perform warranty repairsthe distributor from which it was purchased, customers can take machines to the most convenient authorized Komatsu distributor to service a product. * 49 Are there any geographic regions of the United States or Canada (as applicableappIicabIe) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell wiII SourceweII participating entities in these regions be provided service for warranty repair? Axon will be available 24 hours/7 days per week by phone for emergency technical support for any system outage, There are no geographic regions of the United States or Canada where a Komatsu distributor cannot provide a certified technician to perform warranty repairs. Komatsu has an extensive distributor network with 263 deaIer branches covering aII regions of the United States and if mutually agreed upon by both parties, we can provide onsite support for local issuesCanada. If a site visit One of Komatsu's primary advantages is deemed necessary due our abiIity to service customers in aII regions of North America. SourceweII members wiII aIso have access to an issue (i.e. access point failures or accidental cut wires) and not an Axon or Axon Evidence issue there may be a charge assessed easy to use, onIine DeaIer Locator to find the agencymost convenient service Iocation. * 50 Will WiII you cover warranty service for items made by other manufacturers that are part of your proposalproposaI, or are these warranties issues typically typicaIIy passed on to the original originaI equipment manufacturer? Axon will troubleshoot third party devices For components provided in new machines from the factory, warranty repair work is compIeted by an authorized Komatsu distributor, and cIaims are submitted to Komatsu. Some products within this proposaI offer options suppIied by “AIIied” vendors, which are generaIIy attachments such as buckets, coupIers, etc. AIIied vendors offer their own specific warranties. For warranty on these options, the best of our ability. If we are unable to resolve SourceweII member wiII contact their IocaI distributor for the issue repair work and the devices require distributor wiII process warranty service, this will be performed by cIaims directIy with the manufacturer. Axon solutions require minimal third-party hardware, limited primarily to commercial-off-the-shelf (COTS) computing devices such as routers, servers, and hard drives. Additionally, some solutions such as Axon Interview rely on third party cameras and tablets which are also COTSAIIied vendor. * 51 What are your proposed exchange and return programs and policiespoIicies? Axon does not allow exchanges As stated in the Standard Product Warranty Certificate, if a defect is found during the Warranty Period, Komatsu, at its option, wiII repair or returns except on failed items. Please see our MSPA for full detailsrepIace any part or component which faiIs to conform to the warranty. * 52 Describe any service contract options for the items included incIuded in your proposalproposaI. Most Komatsu machines come standard with Komatsu Care, an industry excIusive program that offers compIimentary maintenance for 3 years / 2,000 hours as weII as a compIimentary KDPF exchange program for machines equipped with this engine technoIogy. Please refer The onIy excIusion to this compIimentary maintenance program are the four compact excavator modeIs incIuded in this proposaI. In addition to the included MSPAcompIimentary maintenance program, Komatsu aIso offers extended service contract options that can be purchased from an authorized distributor, to better support customers in controIIing costs and increasing uptime: 1) Komatsu Care PIus, which incIudes extended maintenance beyond the compIimentary period. 2) Komatsu Care XXxx XX, which incIudes extended maintenance and repair, providing the benefit of both fixed maintenance and repair costs. 3) Komatsu Care PIus III, which provides aII the benefits of the Care XXxx XX program, but aIso adds consumabIes. Attached in this submission is a brochure outIining aII the detaiIs of Komatsu's Repair And Maintenance Programs * 53 Describe your payment terms and accepted payment methods. Payment terms Terms are Net 30net 45 days or whatever is agreed to by the SourceweII member and our Komatsu distributor at the time of saIe. * 54 Describe any leasing Ieasing or financing options available avaiIabIe for use by educational educationaI or governmental governmentaI entities. Axon We currentIy do not offer a finance option for Government saIes, but Komatsu does not providing leasing or financing options. We do have a provision in Lease product offered through our MSPA that allows captive finance company, Komatsu FinanciaI. The SourceweII member wiII need to work through their IocaI Komatsu deaIer to see if the Iease option meets their needs. See Documents-AdditionaI Documents- KF7 MunicipaI Lease Program for cancellation further detaiIs on the Lease Option. AdditionaIIy, if financing is requested by an agency if sufficient funds are not approvedthe SourceweII member, they can work with their IocaI Komatsu distributor for financing aIternatives. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level IeveI agreements, etc.). Upload UpIoad a sample sampIe of each (as applicableappIicabIe) in the document upload upIoad section of your response. Axon's Master Services Each Komatsu distributor wiII be provided the SourceweII “biIIing rates” for this contract - See Document Section-Pricing-SourceweII Contract BiIIing Rates & List Discounts. When a SourceweII member is seeking a quote, they wiII contact their IocaI Komatsu distributor for assistance. The distributor wiII quote the machine and Purchasing Agreement KAC sourced eIigibIe options using the SourceweII biIIing rates. The distributor wiII add non-contracted costs to the quote, incIuding freight, assembIy, or "sourced goods". As part of the SourceweII contract pricing, Pre DeIivery Inspection (MSPAPDI) is a standard transaction document incIuded and wiII be compIeted by the distributor prior to deIivery. Within the Document section, we have attached the PDI forms for each product Iine to iIIustrate the process that includes wiII be compIeted. The deaIer wiII aIso communicate the Iead time of the product and options. If accepted, the SourceweII member wiII issue the PO directIy to the distributor who wiII process the order. The PO shouId note the SourceweII contract number. If the buying agency wants to add terms or conditions to the PO, the agency wiII need to discuss these with the distributor who takes responsibiIity for agreeing with the terms. The distributor wiII ship the machine to the buying agency and conditions we propose wiII invoice the buying agency upon receipt. Komatsu deaIers are responsibIe to use report saIes to Komatsu monthIy in connection with an awarded contract. A sample MSPA has been uploaded accordance with our response." standard reporting process for aII finaI deIiveries. Attached in the Document section is a representative exampIe of a quotation sheet that a distributor wouId use to quote a SourceweII member. Due to different business systems, quotation forms may vary by distributor, but wiII foIIow a simiIar structure. * 56 Do you accept the P-card procurement and payment process? If so, is there any additional additionaI cost to Sourcewell SourceweII participating entities for using this process? Axon can process via Komatsu America Corp. does not accept the P-card procurement and payment process. We recommend that the SourceweII member contact their IocaI distributor directIy to determine if necessary but prefers ACH payments whenever possiblethat distributor does accept the P-card process and whether any fees wouId appIy. * Provide detailed detaiIed pricing information in the questions that follow belowfoIIow beIow. Keep in mind that reasonable reasonabIe price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template tempIate Contract, and the Sourcewell SourceweII Price and Product Change Request Form. 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Axon is proposing a Schedule Discount for Sourcewell Members, including quantity discounts. See question #58 for additional detail. * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Axon is proposing the following discount schedule based on order quantity. This discount schedule applies to Axon manufactured items. This does not apply to items which Axon resells as part of its offerings. Please see the uploaded price sheet, included in the document section. Quantity: 1 • Customer Discount % off MSRP: 0.00% Quantity: 2-99 • Customer Discount % off MSRP: 1.00% Quantity: 100-249 • Customer Discount % off MSRP: 3.00% Quantity: 250-499 • Customer Discount % off MSRP: 5.00% Quantity: 500-999 • Customer Discount % off MSRP: 7.00% Quantity 1000+ • Customer Discount % off MSRP: 10.00% * 59 Describe any quantity or volume discounts or rebate programs that you offer. See question 58. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Axon generally sells at the sourced party's MSRP. Discounts may be applied on a case-by-case basis. * 61 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer. All standard costs, such as those for professional services like installation and training, are included in standard pricing. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Freight, shipping and delivery are included in our costs. * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Freight, shipping and delivery are included in our costs. * 64 Describe any unique distribution and/or delivery methods or options offered in your proposal. Axon offers expedited shipping upon request. *.