Line Item Question Response. 48 Do your warranties cover all products, parts, and labor? As described by MSA's warranty terms and conditions, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on the warranty link on the attached Link Reference document. * 49 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according to the manuals, specification, and warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty link. * 50 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation for warranty repair and service is inclusive of travel time and mileage. * 51 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides geographic coverage for the entire United States and Canada. MSA has factory service centers in the following locations throughout the US and Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty service. * 52 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all 3rd party warranty coverages onto the Purchaser/Customer for any applicable components or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd parties. * 53 What are your proposed exchange and return programs and policies? MSA will accept the return of eligible items. The standard restocking fee is 15%. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibility. * 54 Describe any service contract options for the items included in your proposal. MSA will not be offering any service contract options as a part of this proposal. On a case-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered through our distributor would be an open market purchase and would not be considered part of this contract. * 55 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment terms are Net 30-days. Accepted payment methods include check, credit card, or ACH bank payment. * 56 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase. * 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will be through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included in the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requests. *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described by MSA's warranty terms and conditionsNot applicable. Our proposal does not include any equipment, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on the warranty link on the attached Link Reference documentmachinery, analyzers, or other hardware. * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according to the manualsNot applicable. Our proposal does not include any equipment, specificationmachinery, and warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty linkanalyzers, or other hardware. * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation for warranty repair and service is inclusive of travel time and mileageNot applicable. Our proposal does not include any equipment, machinery, analyzers, or other hardware. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides geographic coverage for the entire United States and CanadaNot applicable. MSA has factory service centers in the following locations throughout the US and Canada (MurrysvilleOur proposal does not include any equipment, PAmachinery, Chicagoanalyzers, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty serviceor other hardware. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all 3rd party warranty coverages onto the Purchaser/Customer for Not applicable. Our proposal does not include any applicable components equipment, machinery, analyzers, or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd partiesother hardware. * 53 51 What are your proposed exchange and return programs and policies? MSA All product returns must be authorized through Cordant's Customer Service Department prior to being returned. Returns will accept only be authorized on defective instant test devices. In the return of eligible itemsevent a client receives an expired device(s) these are considered defective and will be replaced to the client at no cost. Exchanges for instant test kit supplies can be accommodated in the event the error is made by Cordant. Return shipping and replacement will not be charged to the client. The standard restocking fee is 15%client invoice will be corrected to reflect the correct device pricing. In some cases, this restocking fee could All other exchanges or refunds will be more for items that need additional repackaging prior to restockinghandled directly by Cordant's third- party vendors. The item client will be respons ble for returning products to the manufacturer and paying any applicable restocking fees. Refunds, exchanges, and returns do not apply to laboratory-based testing where testing was conducted. Refunds, exchanges, and returns do not apply to collection services when collections are performed. Invoice adjustments will be made in the event a billing error occurred. All invoice adjustments must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibilityapproved by management. * 54 52 Describe any service contract options for the items included in your proposal. MSA will not Support services including client services, toxicology interpretation, logistics, contracting, billing, etc. are included with our services into the cost of testing for all clients. Testimony services can be offering any service contract options requested as a part of this needed and billed accordingly per our attached cost proposal. On Please see Table 6: Ability to Sell and Deliver Service, Line Item 28, Service Force, for a case-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered through more detailed list of our distributor would be an open market purchase and would not be considered part of this contract. * 55 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment terms are Net 30-days. Accepted payment methods include check, credit card, or ACH bank payment. * 56 Describe any leasing or financing options available for use by educational or governmental key services that will support Sourcewell participating entities. MSA will not be providing Cordant is one of very few toxicology companies that offers drug testing in four different specimen types (urine, oral fluid, blood, hair). We have the ability to customize the testing program for each of our clients. As such, we can create any leasing or financing number of panels that are needed to meet the requirements of Sourcewell participating entities. We understand that testing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor customizable at the time individual level as well as at the group level. Panels can also be easily and quickly reconfigured for new emerging drugs, regional trends, and individual program needs. Testing can be structured in a variety of purchaseflow paths, for example, screen only, screen to automatically confirm, or an add-on confirmation. Each Sourcewell participating entity can structure their testing to fit the needs of their individual organization. Please see our cost proposal for the variety of pricing and testing options available. * 57 Describe any standard transaction documents that you propose in detail your performance standards or guarantees, including conditions and requirements to use in connection with an awarded contract (order formsqualify, terms claims procedure, and conditions, service level agreements, etc.)overall structure. Upload a sample of each (as applicable) in the document You may upload section representative samples of your response. The majority of MSA transaction documents will be through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing performance materials (if applicable) in the document upload section of your response. Included response in addition to responding to the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requests. *questions below.
Appears in 1 contract
Samples: Supplier Agreement
Line Item Question Response. 48 47 Do your warranties cover all products, parts, and labor? As described All of our products are covered by MSA's our general warranty. If an item is covered under warranty terms and conditions, MSA's warranty is inclusive of that will include parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on the warranty link on the attached Link Reference documentlabor. * 49 48 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be Our warranty is valid when products are used according to the manuals, specification, and warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty linkas directed. * 50 49 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA Our general warranty would cover shipping costs to return items for any repair and service entities compensation for warranty repair and service is inclusive of travel time and mileagework covered under the warranty. * 51 50 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and Fire-Dex works with several independent service model provides geographic coverage for the entire United States and Canada. MSA has factory service centers in the following locations providers throughout the US and Canada that we authorize to perform repair work under warranty. Fire-Dex's subsidiary, Fire-Dex GW, LLC dba Gear Wash, is the largest Fully Verified Independent Service Provider (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, ISP) of PPE care and Toronto, ON). In addition, many maintenance in the world and used for performing work under warranty at one of our distributors are certified 10 locations throughout the United States. Warranty requests should be submitted through the customer service representative for the coverage area who will direct you to the nearest warranty repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty servicefacility to send the items. * 52 51 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA Fire-Dex will pass on all 3rd party only warranty coverages onto the Purchaser/Customer for any applicable components or accessories not items manufactured by MSA. MSA will help to facilitate this warranty process between the customer Fire-Dex and these 3rd partiesis not offering items made by other manufacturers. * 53 52 What are your proposed exchange and return programs and policies? MSA will Fire-Dex does not accept the return of eligible itemsreturns or exchanges on custom items unless they are deemed defective. The standard Any stock items can be exchanged or returned with a restocking fee is 15%. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibilityapplied. * 54 53 Describe any service contract options for the items included in your proposal. MSA will Fire-Dex does not be offering offer any service contract options as a part of this in the proposal. On * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 54 Describe any performance standards or guarantees that apply to your services Fire-Dex prides itself on our performance standards and quality of workmanship. During our manufacturing of products gear goes through 17 inspection points throughout the process. Each team and section has an inspection station with electronic access to specifications and WI's. Fire-Dex has a casedata collection system to monitor in process quality and productivity and provide quality incentives to insure "Right the First Time" for all sewers. Fire-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered Dex guarantees high quality workmanship and through continually inspecting not only our distributor would be an open market purchase and would not be considered part products but processes to ensure we best meet our mission of this contract"serving those who serve". * 55 Describe any service standards or guarantees that apply to your services (policies, metrics, KPIs, etc.) Fire-Dex is ISO 9001:2015 compliant with an operating culture based upon continuous improvement and process excellence. Fire-Dex has strict process and product controls to ensure the accuracy of all finished products. The Company ensures all methods and procedures used in design and manufacturing are repeatable and robust to meet the high demands of the first responders they supply. Quality Equipment and Facilities Fire-Dex has invested in its facilities and standard processes to ensure the reliability and functionality of its equipment meet the demands of custom production. The equipment consists of state-of-the-art CAD/CAM cutting software and equipment to safeguard the accuracy of custom order production. It is important to note that the company maintains strict controls between design software and manufacturing software. This eliminates the possibility of changing patterns in the manufacturing arena and further heightens our commitment to pinpoint order accuracy. Fire-Dex uses “error proofing” techniques embedded in the pattern design to attain order accuracy throughout sewing operations. The Fire-Dex facility is divided into work cells to promote continuous inspection and efficient flow of material to heighten order quality. Fire-Dex abides by a philosophy that quality is built into a product, yet there are minimum of 17 inspection stations throughout the process to protect order accuracy. Fire-Dex has a sophisticated testing lab within the Medina, Ohio headquarters. The lab is supplied with numerous testing devices that are outlined in test requirements for NFPA standards. The lab is used for routine inspection of raw materials, finished goods, and is used in combination with third party testing labs to facilitate annual re-certification and development of new products. Systems Fire-Dex has a state-of-the-art document management system, with tight editorial controls, that are available to all associates. Forms, documents, procedures, and detailed work instructions are available to every employee with “point and click” access at terminals strategically located throughout the facility. As such, Fire-Dex has rigorous process and product change control procedures to eliminate variation and instill repeatability of the products we manufacture. Fire-Dex also has sophisticated data collection systems to monitor product quality for continuous improvement to the products and effectiveness of the quality management system. All quality metrics are visible to all associates to engage them in the ongoing maintenance and enhancement of the system. Quality records are maintained according to ISO standards and lot traceability is maintained electronically in accordance to NFPA standards. Fire-Dex has a full time Quality Compliance Coordinator, teams of internal auditors, Six Sigma Green Belts, and Six Sigma Black Belts on staff full time. Fire-Dex has a thorough new employee and ongoing employee training program. Fire-Dex continually invests in its staff by providing ongoing quality education programs both internally and with local University's in the area. Fire-Dex actively participates in NFPA standards development and has participated on the committees for greater than 15 years. Records Maintenance Fire-Dex maintains all records required by NFPA 1971 detailing construction of and testing the materials used in manufacturing garments. * 56 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net Fire-Dex payment terms are Net net 30-days. Accepted payment methods include are check, wire transfer, or credit card, or ACH bank payment. * 56 57 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or Fire-Dex distributors have various financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchaseavailable. * 57 58 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will Fire-Dex uses a custom website for quoting and ordering products. Order must be placed through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a this site which includes standard terms and conditions document for customers purchasing directly through this contractwith each order placed. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contractExamples attached. * 58 59 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will Fire-Dex does not accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policyprocurement and payment process. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 60 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included Fire-Dex has included our full price list for this contract proposal. Fire-Dex would like to offer a 45% discount from list for all items included in the attached documents on this proposal is MSA's current price list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requestsprovided. *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? ICF shall perform the services, as defined in the contract, utilizing the standard of care normally exercised by professional consulting firms in performing comparable services under similar conditions. As described by MSA's warranty terms and conditionswe are offering professional consulting services, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details warranties are provided on the warranty link on the attached Link Reference documentnot applicable. * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according Warranties do not impose usage restrictions or limitations that adversely affect coverage. As we are offering professional consulting services, warranties are not applicable. Subject to payment in full and to the manualsterms of the contract, specificationICF grants the client a non-exclusive, and warranty terms and conditions non-transferable, perpetual license to be eligible use the deliverables provided for warranty coverage. These terms and conditions can be found on the above-mentioned warranty linkclient's internal business purposes. * 50 48 Do your warranties cover the expense of technicians' ’ travel time and mileage to perform warranty repairs? Authorized MSA repair As we are offering professional consulting services, warranty repairs are not applicable. In the event that a client requests that we travel to their site as part of the scope of work, costs will be provided and service entities compensation for warranty repair and service is inclusive of travel time and mileagepre-approved as per our agreement. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides As outlined in Response 48, warranty repairs are not applicable. There are no geographic coverage for regions of the entire United States and Canada. MSA has factory service centers in the following locations throughout the US and or Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty that ICF cannot service. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all 3rd party warranty coverages onto the Purchaser/Customer for any applicable components or accessories ICF does not manufactured by MSA. MSA will help to facilitate this warranty process between the customer manufacture items and these 3rd partiesdoes not include items from other manufacturers as part of our proposal. * 53 51 What are your proposed exchange and return programs and policies? MSA will accept the return of eligible items. The standard restocking fee For any deliverable which is 15%. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these casesnot accepted, the restocking fee might Sourcewell client's exclusive remedy, and ICF's entire liability, shall be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves re-performance of the right to review all returns at the time of return and determine the eligibilityservices. * 54 52 Describe any service contract options for the items included in your proposal. MSA will not be offering any As a professional consulting firm, we offer a variety of service contract options as a part of this for the items included in our proposal. On a caseThese options are designed to meet the specific needs and budget of our clients. We may provide both short-byterm and long-case basisterm contracts, the local MSA distributor might offer a service contract. However, any service contract offered through our distributor would be an open market purchase as well as hourly and would not be considered part of this contractproject-based billing structures. * 55 Describe in detail your payment terms performance standards or guarantees, including conditions and accepted payment methodsrequirements to qualify, claims procedure, and overall structure. For orders placed directly with MSA, standard direct net payment terms are Net 30-days. Accepted payment methods include check, credit card, or ACH bank payment. * 56 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase. * 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document You may upload section representative samples of your response. The majority of MSA transaction documents will be through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing performance materials (if applicable) in the document upload section of your response. Included response in addition to responding to the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requests. *questions below.
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described by MSADASCO's warranty terms warranties do cover all products, parts, and conditions, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on the warranty link on the attached Link Reference documentlabour. * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according to the manualsOur warranty does not impose specific usage or other restrictions, specification, and warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty linkoutside of identifiable improper use. * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation for Our warranty repair and service is inclusive of covers all expenses, including technicians travel time and & mileage. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSACertain geographic regions (non-Continental USA, Canada's distributor and service model provides geographic coverage Far North) are inaccessible for the entire United States and Canada. MSA has factory service centers in the following locations throughout the US and Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON)our technicians. In additionthese instances, many we provide new products to replace any defective items, up to and including replacement of our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty servicethe full installation as needed. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all We offer limited warranty of 3rd party integrated materials (ie locks) of up to 5 years, to match our standard warranty coverages onto the Purchaserservices (repair/Customer for any applicable components or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd parties. replace, covering of all service costs) * 53 51 What are your proposed exchange and return programs and policies? MSA XXXXX's return policy includes a 15% restocking fee for any items simply deemed "unwanted" after delivery. Exchanges that require returning of goods will accept be accepted with no restocking charges, however the return freight will be the responsibility of eligible items. The standard restocking fee is 15%. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibilitypurchasing entity. * 54 52 Describe any service contract options for the items included in your proposal. MSA will DASCO items do not be offering any service contract options as a part of this proposal. On a case-by-case basis, the local MSA distributor might offer a require an ongoing service contract. However, outside of our warranty services for any service contract offered through our distributor would be an open market purchase and would not be considered part of this contractdefective items. * 55 53 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, Our standard direct net payment Payment terms are Net 30-days30 Days. Accepted payment methods include checkWe accept checks, credit card, or ACH bank payment. * 56 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase. * 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will be through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template ContractEFT, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included in the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requestscredit cards. *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described by MSASuperior Broom warranties all products, non-wear parts and labor. SB Manufacturing's warranty terms and conditions, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty policy attached details are provided on the warranty link on the attached Link Reference documentcomplete coverage. * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according to the manualsSuperior Broom will not warranty any normal wear or maintenance items such as filters, specificationengine oils, and warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty linkcoolant, hydraulic oils, battery's, sealed beams, light bulbs, tires, fuses, core drive hubs, brake linings or broom wafers. * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation Superior Broom will pay the dealer for warranty repair work performed at 100% of the approved time of labor allowances established by Superior Broom. *Warranty service and service is inclusive of travel time and mileagemust be authorized by Superior Broom prior to instigating the task. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides geographic Superior Broom works thru an expansive dealer network with complete coverage for readily available both the entire United States and Canada. MSA has factory service centers in the following locations throughout the US and Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of Our dealer footprint can be found on our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty service. website: xxxxx://xxxxxxxxxxxxx.xxx/dealerships/ * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on Superior Broom covers all 3rd party base machine parts. Our engine providers including Xxxx Deere - 2 year/2000 hour - Caterpillar 2 year/2000 hour and FPT 2 year/2000 hour. These Engine manufactures warranty coverages onto the Purchaser/Customer for any applicable components or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd partiestheir engines directly. * 53 51 What are your proposed exchange and return programs and policies? MSA All Parts and/or components of our suppliers that are claimed to be defective will accept be returned to the return of eligible itemsfactory for inspection. The standard restocking fee is 15%defective parts and/or components must be remitted to SB Manufacturing within 30 days of failure and replacement. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA Where upon SB Manufacturing reserves the right to review all returns at the time of return and determine the eligibilityrefuse any payment on any parts that are not sent back within 30 days! This applies to parts and/or components built by or supplied to SB Manufacturing. * 54 52 Describe any service contract options for the items included in your proposal. MSA will not be offering any Our independent dealerships many times offer service contract options as a part contracts for their Superior Brooms sold. These service contracts are designed and built to the specifications of this proposal. On a case-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered through our distributor would be an open market purchase and would not be considered part of this contracteach governing body. * 55 53 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment terms are Net 30-days. Accepted payment methods include check, credit card, or ACH bank payment. 30 * 56 54 Describe any leasing or financing options available for use by educational or governmental entities. MSA will Superior Broom does not be providing any currently offer leasing or and financing options under this contractdirectly. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchaseOur dealer network offers lease and finance options thru their existing finance networks. * 57 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority Each of MSA transaction documents our dealers operate independently. Many of them currently provide products utilizing Sourcewell. Each of our independent dealers will be through our enterprise management systems process the Sourcewell participating entities purchase orders. For Sourcewell PO's each dealership will utilize this Standard Transaction Document uploaded: (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. Contract Sales Activity Sourcewell/Superior Broom) * 58 56 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policyis not currently accepted however we are happy to entertain this option upon Sourcewell awarding this contract. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 57 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included Superior Broom will offer all Governmental Entities under Sourcewell a 24% discount off of List. Please see (Sourcewell Price List attached) * 58 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. The Superior Broom sales discount is 24% off of list * 59 Describe any quantity or volume discounts or rebate programs that you offer. Governmental entities receive the highest discount -24% off list. This highest discount represents large volume discounts given on all machine orders. * 60 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Nonstandard options will be quoted and will included a 24% discount off list pricing. * 61 Identify any element of the total cost of acquisition that is NOT included in the attached documents on this proposal is MSA's current list price document which pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to be the Proposer. All costs are identified upfront. Training is also included with each machine purchase & is available either in person or via Zoom. * 62 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Superior Broom offers a simplified format identifying regional freight rates. Please see attached pricing: DT74 & SM74 - freight zone pricing at bottom of pages * 63 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Superior Brooms are currently shipped globally including Alaska, Hawaii and Canada. Tailored quotes are provided for container or offshore delivery. Net 30 applies * 64 Describe any unique distribution and/or delivery methods or options offered under this contractin your proposal. At times, MSA will require the opportunity to institute list Superior Broom offers a simplified 5-zone regional flat rate delivery charge. (Please see regional pricing at bottom of price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requests. list) *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described Warranty statements are available upon request and attached to this RFP. MLA will compensate the servicing dealer for reasonable labor carried out to fulfill MLA warranty responsibilities within the warranty period specified. The warranty applies to all new MLA lift trucks purchased by MSA's the user. The warranty terms period constitutes a unified duration, during which warranty obligations are met through repairs or replacements. The standard warranty period for new MLA products is specified in the relevant warranty statement for each model and conditions, MSA's brand. Commencing from the warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided start date indicated on the warranty link on the attached Link Reference documentdelivery report, MLA warrants that every new forklift sold by MLA will be devoid of material and workmanship defects. Additionally, MLA offers optional Extended Powertrain Coverage and Full Warranty Coverage (Carriage to Counterweight) for up to 5-years or 10,000 hours for an added fee. * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according to the manuals, specification, and MLA warranty terms and conditions to be eligible for warranty does not impose usage restrictions or other limitations that adversely affect coverage. These terms In general, this warranty requires proper and conditions can be found on timely maintenance and periodic inspections of the above-mentioned warranty linklift truck as indicated in the operator's manual furnished with the lift truck. * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation for warranty repair and service is inclusive of Yes, 1.5 hour travel time for U.S. and mileageCanadian customers. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides There are no geographic coverage for the entire United States and Canada. MSA has factory service centers regions in the following locations throughout the US and or Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON)that MLA cannot provide certified technicians to perform warranty repairs. This is achieved by our 5,500 trained dealer technicians across our extensive dealer network. In additionvery remote locations, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities there may be additional cost for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty servicetravel incurred. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA MLA is the manufacturer and therefor will pass on all 3rd party provide warranty coverages onto the Purchaser/Customer for any applicable components or accessories not manufactured by MSA. MSA will help every item we sell in accordance to facilitate this our published warranty process between the customer and these 3rd partiesstatement. * 53 51 What are your proposed exchange and return programs and policies? MSA will accept the return MLA is accountable for delivering a forklift devoid of eligible items. The standard restocking fee is 15%material and workmanship defects. In some casesthe event of any defects or failures, this restocking fee could be more for items that need additional repackaging prior MLA will initiate corrective measures in accordance with the warranty policy guidelines, striving to restockingaddress the issue promptly. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life itemsIf resolution proves challenging, custom itemsMLA may, assemble-to-order itemsat its discretion, etc. In these cases, the restocking fee might be higher consider options such as returns or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibilityexchanges. * 54 52 Describe any service contract options for the items included in your proposal. MSA will not be offering any service contract options as When a part of this proposalSourcewell member purchases an MLA forklift, they'll have the option to purchase a maintenance plan from the respective MLA dealer. On a case-by-case basisWhile plans differ from each dealership, the local MSA distributor might offer standards are Planned Maintenance (PM) and Total Maintenance and Repair (TM&R). With a service contractPlanned Maintenance plan, the user will pay a monthly fee to have the forklift serviced at every planned maintenance interval. Replacement parts and additional fixes are not included. However, a Total Maintenance and Repair plan will cover any service contract offered through our distributor would be an open market purchase and would not be considered part of this contractmaintenance need, barring specific exclusions, at a flat monthly rate. * 55 53 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net MLA's payment terms are Net 30-net 30 days. Accepted payment methods include check, credit card, or ACH bank payment. * 56 54 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be MLA is committed to providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated customers with the distributor at highest quality financial merchandising program in our industry. We provide subsidized financing through Mitsubishi Financial Services. Sourcewell members should contact the time of purchaselocal MLA dealer for current rates and payment schedules. * 57 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will be MLA dealer network handles quoting, payment, and sales management for Sourcewell members. For qualifying customers not yet members, our dealers are equipped to assist in the application process. They are well-versed in Sourcewell contract pricing and associated discounts through our enterprise management systems (SAP Dealer Portal website and Salesforce)in- person training sessions. Opportunities will be tracked Dealers provide quotes to members along with the Sourcewell contract number. Upon issuance of a purchase order by the member, dealers can select a pre-calculated Sourcewell promotion in their quoting system before placing the machine order with the factory, ensuring discount accuracy and monitored aiding in tracking. Upon the forklift's arrival, the dealer conducts pre- delivery inspection and necessary preparation before delivering it to the member. During delivery, the dealer reviews operating instructions and completes warranty registration. Quarterly, MLA generates a Sourcewell report in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document CRM for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this all Sourcewell contract. In additionorders shipped during that period, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If sowhich undergoes accuracy auditing before submission, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included in the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning along with the increases we institute for our commercial customers. At least 30- day notice will be provided prior administrative fee, to any price increase and price increase justification information will be provided with all increase requestsSourcewell. *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described by MSA's warranty terms and conditions, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on the warranty link on the attached Link Reference documentYes. * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must Yes. Blauer warrants that every product we produce will be used according to free of defects in materials and workmanship for a specific period of time that varies by the manualsproduct category. Our uniform shirts, specificationpants, sweaters, job shirts, and safety vests are covered for a period of one year from date of purchase. Our outerwear and rainwear products are covered for a period of three years from date of purchase. Our footwear, base-layer, bag, and accessory products are covered for a period 120 days from date of purchase. Blauer's warranty terms coverage does not include normal wear and conditions to be eligible for warranty coverage. These terms tear from use, misuse, or improper care and conditions can be found on the above-mentioned warranty linklaundering. * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair N/A. Warranty service claims are coordinated through our stocking distributor network or directly with Blauer's customer service staff. For either scenario, Blauer coordinates shipment of items in question to Blauer's distribution center for evaluation and service entities compensation for warranty repair and service is inclusive of travel time and mileagerepair/replacement, as appropriate. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides geographic coverage for the entire United States and CanadaNo. MSA has factory service centers in the following locations Warranty repairs and/or replacement is provided throughout the US U.S. and Canada (Murrysvilleeither directly by Blauer or through the distributor associated with the customer. However, PABlauer does not send technicians to customer sites. We either coordinate service through the local distributor that services the account, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of or collect any items that warranty service is requested for to our distributors are certified to repair MSA products, including distribution center in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty serviceMississippi. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all 3rd party warranty coverages onto the PurchaserN/Customer for any applicable components or accessories A - Blauer is not manufactured including products made by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd partiesother manufacturers in our proposal. * 53 51 What are your proposed exchange and return programs and policies? MSA will accept the return Blauer offers exchanges and returns of eligible itemsunused products in their original packaging with all labels and hangtags intact within 30 days of purchase. The standard restocking fee is 15%. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibilityShipping charges apply. * 54 52 Describe any service contract options for the items included in your proposal. MSA Xxxxxx'x proposal includes Ala carte pricing for customization services such as hemming, application of emblems, lettering, and application of functional features like equipment tabs. All of the customization options and services Blauer offers to our distributor network and end users are included in Blauer's proposal. * Describe in detail your performance standards or guarantees, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your performance materials (if applicable) in the document upload section of your response in addition to responding to the questions below. 53 Describe any performance standards or guarantees that apply to your services (product longevity or wear- resistance). Blauer warrants and guarantees that every product we produce will not be offering free of defects in materials and workmanship for the useful life of the product according to the product category. Warranty service, whether repair or replacement, for valid claims are typically coordinated through the distributor the product was purchased from for fast resolution, often from the distributor's inventory. Xxxxxx then compensates the distributor. * 54 Describe any service contract options as a part of this proposalstandards or guarantees that apply to your services (repairs, cleaning turnaround times, etc.). On a case-by-case basis, the local MSA distributor might N/A - Blauer does not offer a any specific service contractguarantees. However, any service contract offered through we strive to provide timely turnaround of customer orders and as as warranty service. Customer orders for non-customized product are shipped within a 24 - 72 hour period from receipt of order. Warranty service, while not frequently needed, is prioritized to minimize the time users of our distributor would be an open market purchase and would not be considered part of this contractproducts are required to work without the items. * 55 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment terms are Net 30-30 days. Accepted payment methods include Sourcewell users can pay Blauer or our designated local distributor acting as our subcontractor by check, credit card, or ACH bank paymentP-card. * 56 Describe any leasing or financing options available for use by educational or governmental entities. MSA will Blauer does not be providing any offer leasing or financing options under this contractdirectly. However, since we are also listing our distributors on this in touch with NCL Government Capital (a Sourcewell contract holder) and will facilitate use of NCL's financing services as appropriate for larger purchases through the Sourcewell contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase, if awarded. * 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will be through As each Sourcewell member typically uses its own purchase order forms, Blauer does not mandate a standard order form. Xxxxxx does use a standard quote format for all member inquiries that cites our enterprise management systems (SAP contract number, quote number, issue date, expiration date, entity name and Salesforce). Opportunities will be tracked Sourcewell member #, entity POC details, pricing by requested item number, shipping and monitored in dating terms, and order submission instructions including whether Blauer designates a local stocking distributor as our Salesforce system. Orders will be entered subcontractor for sales and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contractservice. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell memberYes. No additional fees will be applied to the order. For orders processed through the MSA distributor, Blauer accepts P-card eligibility will be on a casepurchases from entities that order through Blauer's online customer portal. Xxxxxx does not charge any additional fees for use of P-by-case basis depending on the distributor's P- card policycards. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included Xxxxxx'x proposed pricing is on a line-item basis and is based on a percentage discount off of our 2024 Retail Price List. Xxxxxx'x proposed pricing represents the "ceiling" prices that Blauer may sell any Sourcewell member through the Contract. In many cases, Blauer will formally quote period-specific, volume-based pricing discounts below contract prices to Sourcewell members to insure pricing that provides the maximum benefit possible to participating Sourcewell members and is consistent or preferable to local market pricing. Xxxxxx'x proposed pricing includes freight and handling charges within the 48 contiguous states. Xxxxxx'x proposed pricing also includes oversizes that Blauer typically charges a percentage premium for. Xxxxxx reserves the right to charge extra for "super sizes" (4XL+ and equivalent) as detailed in our proposed contract pricing that is included with our proposal and titled "Blauer 2024 Price List (Sourcewell RFP 011124)". * 60 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range. Xxxxxx'x proposed line-item pricing ranges from a high of 25% to a low of 7% discount off of our published 2024 Retail Price List. The discount percentage varies by product category with higher price products offered at greater discounts than lower price products. The average discount Blauer is proposing across all categories is 18.6% off of our published 2024 Retail Price List. * 61 Describe any quantity or volume discounts or rebate programs that you offer. Blauer will offer quantity discounts below awarded Sourcewell contract pricing on a case-by-case basis for Sourcewell member requirements, whether direct sale or through our designated local, stocking dealer acting as our subcontractor for sales and service. * 62 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request. Blauer will provide quotes for open market products or services that Blauer agrees to source for Sourcewell members. Xxxxxx will submit a "Price and Product Change Request Form" to Sourcewell for approval in such cases. * 63 Identify any element of the total cost of acquisition that is NOT included in the attached documents on this proposal is MSA's current list price document which pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre- delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to be offered under this contractthe Proposer. At timesXxxxxx'x proposed pricing does not include freight, MSA duties, customs, and related charges for shipments outside of the 48 contiguous states. Blauer may invoice Participating Sourcewell Members for such charges as separate line items. * 64 If freight, delivery, or shipping is an additional cost to the Sourcewell participating entity, describe in detail the complete freight, shipping, and delivery program. Xxxxxx'x proposed pricing includes freight and delivery charges for ground shipments within the 48 contiguous states. Blauer will require charge additional freight, delivery, and related fees (as incurred by Blauer) for expedited shipments or shipments to Hawaii, Alaska, U.S. territories outside of the opportunity to institute list price increases for this contractcontinental U.S., aligning with the increases we institute for our commercial customersand Canada. At least 30- day notice Such additional charges will be provided prior invoiced as separate line items. * 65 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery. Blauer will invoice freight, delivery, and related charges as separate line items for shipments to Alaska, Hawaii, Canada, or any price increase offshore location. Blauer will invoice such charges at cost and price increase justification information will be provided with all increase requestsas separate line items on each invoice. * 66 Describe any unique distribution and/or delivery methods or options offered in your proposal. N/A *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 Do your warranties cover all products, parts, and labor? As described by MSA's warranty terms YES Xxxxxx warrants that under normal use and conditionswith prescribed maintenance, MSA's warranty is inclusive of parts storage, and labor care, Product(s) are free from defects in material and workmanship for products under warranty when repaired by MSA authorized entitiesthe Warranty Period. Complete warranty details are provided The Warranty shall commence on the date that the Product(s) are delivered to Customer and shall continue for the Warranty Period outlined below 2013/2018 NFPA SCBA unit carries 15 year warranty link on ▪ 15 years for the carrying system and Harness ▪ 15 years for the 1st & 2nd Stage Reducers ▪ 15 years for the Pneumatic Hoses ▪ 15 years for the Face Mask ▪ 15 years for the Heads-Up Display (HUD) ▪ 15 years for the System Electronics (Sentinel 1500/7000, Electronic Gauge & PASS Alarm) ▪ 15 years for the FPS-COM 5000/7000 Communication System ▪ 15 years for the Lapel Microphone ▪ Compressed Air Cylinders are warranted for the service life set forth in the United States Department of Transportation (DOT) and Transport Canada guidelines * All accessories, complementary products, and spare parts are warranted for ninety (90) days from the deliverydate; Expendable/disposable/consumable goods are warranted at the time of delivery only Refer to attached Link Reference document. Warranty document * 49 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according Warranty applies to the manualsproduct under normal use and following prescribed maintenance, specification, storage and care. All warranty terms and conditions claims are subject to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty linkapproval by Warranty manager. * 50 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair SCBA warranty repairs are typically done in our service centers. Customers pay freight to send items to us, and service entities compensation for warranty repair and service is inclusive of travel time and mileagewe pay freight to return it. * 51 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and Anywhere in Canada that our Channel Partners are not available or willing to provide service, Draeger can directly facilitate a technician to service model provides geographic coverage for the entire United States and product on-site. Draeger currently services all the remote fly-in communities with fire protection services in Nunavut. This is one of the most remote Fire Services in Canada. MSA Xxxxxxx has factory service centers in maintained the following locations throughout the US and Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities SCBA for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty servicethese remote communities for over 20 years. * 52 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all 3rd party Draeger is only offering products manufactured and branded as Draeger. Everything included in our offer is covered by our service and warranty coverages onto the Purchaser/Customer for any applicable components or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd partiesoffering. * 53 What are your proposed exchange and return programs and policies? MSA will accept the All Returns are subject to approval. Some items are not eligible for return of eligible items. The standard restocking fee is 15%. In some casesor exchange (for example, this restocking fee could be more for items with a shelf life, consumables, or items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibility. * 54 Describe any service contract options for the items included in your proposal. MSA will not be offering any service contract options as a part of this proposal. On a case-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered through our distributor would be an open market purchase and would not be considered part of this contract. * 55 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment terms are Net 30-days. Accepted payment methods include check, credit card, or ACH bank payment. * 56 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase. * 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.customized). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will be through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included in the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requests. *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described by MSA's warranty terms and conditions, MSA's warranty is inclusive of YES; our Warranty covers parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on according to the warranty link (see attachment on the attached Link Reference documentour US & Canadian Warranty Guides). * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used YES; according to the manuals, specification, and our warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found documents (see attachment on the above-mentioned warranty linkour US & Canadian Warranty Guides). * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation for warranty repair and service is inclusive of travel time and mileageNo (see attachment on our Warranty Guides). * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor U.S.A. RESPONSE: DBC Service Technicians are authorized to travel and service model provides geographic coverage for the entire United States and Canada. MSA has factory service centers perform warranty repairs anywhere in the following locations throughout U.S. CANADA RESPONSE: Our Service Technicians are authorized to travel and perform warranty repairs anywhere in the US U.S. and Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and warranty service. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass U.S.A. RESPONSE: DBC does warranty other manufacturer's warranty (see attachment on all 3rd party our Warranty Guides). CANADA RESPONSE: YES; according to our warranty coverages onto the Purchaser/Customer for any applicable components or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd parties. documents (see attachment on our Warranty Guides) * 53 51 What are your proposed exchange and return programs and policies? MSA will accept the return of eligible itemsU.S.A. RESPONSE: See our detailed Warranty Guides attached. The standard restocking fee is 15%. In some cases, this restocking fee could be more for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibility. CANADA RESPONSE: See our detailed Warranty Guides attached * 54 52 Describe any service contract options for the items included in your proposal. MSA will not be offering any service contract options as a part of this proposal. On a case-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered through our distributor would be an open market purchase and would not be considered part of this contract. * 55 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment terms are Net 30-days. Accepted payment methods include check, credit card, or ACH bank payment. * 56 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase. * 57 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA transaction documents will be through our enterprise management systems (SAP and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included in the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requests. U.S.A. RESPONSE: N/A. CANADA RESPONSE: N/A *
Appears in 1 contract
Samples: Contract
Line Item Question Response. 48 46 Do your warranties cover all products, parts, and labor? As described by MSA's warranty terms and conditions, MSA's warranty is inclusive of parts and labor for products under warranty when repaired by MSA authorized entities. Complete warranty details are provided on the warranty link on the attached Link Reference document. Yes * 49 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Products must be used according to The only restriction that warranty does not cover is misuse of the manuals, specification, and warranty terms and conditions to be eligible for warranty coverage. These terms and conditions can be found on the above-mentioned warranty link. CEW * 50 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Authorized MSA repair and service entities compensation for No. There is not any warranty repair and service repair. Our warranty is inclusive of travel time and mileagefull replacement. * 51 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? MSA's distributor and service model provides geographic coverage for the entire United States and Canada. MSA has factory service centers in the following locations throughout the US and Canada (Murrysville, PA, Chicago, IL, Houston, TX, Edmonton, AB, and Toronto, ON). In addition, many of our distributors are certified to repair MSA products, including in many cases mobile service capabilities for select MSA products including SCBA and portable instruments. This encompasses both standard repair work and Our warranty serviceis full replacement. * 52 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? MSA will pass on all 3rd party warranty coverages onto the PurchaserN/Customer for any applicable components or accessories not manufactured by MSA. MSA will help to facilitate this warranty process between the customer and these 3rd parties. A * 53 51 What are your proposed exchange and return programs and policies? MSA will accept the return of eligible itemsWe do not offer refunds. The standard restocking fee is 15%. In some cases, this restocking fee could be more We offer credit for items that need additional repackaging prior to restocking. The item must have shipped within the last 12 months. There are additional limitations on the return/exchange of shelf-life items, custom items, assemble-to-order items, etc. In these cases, the restocking fee might be higher or in some instances the item might not be eligible for return/exchange at all. MSA reserves the right to review all returns at the time of return and determine the eligibilityany returns. * 54 52 Describe any service contract options for the items included in your proposal. MSA will not be offering any service contract options as a part of this proposal. On a case-by-case basis, the local MSA distributor might offer a service contract. However, any service contract offered through our distributor would be an open market purchase and would not be considered part of this contract. N/A * 55 53 Describe your payment terms and accepted payment methods. For orders placed directly with MSA, standard direct net payment Payment terms are Net 30-dayspayment due at time of order or PO with terms payment due no later than 30 days after receipt of their order. Accepted payment methods include checkPayment methods: Credit Card, credit card, Check or ACH bank payment. Direct Deposit (ACH) * 56 54 Describe any leasing or financing options available for use by educational or governmental entities. MSA will not be providing any leasing or financing options under this contract. However, since we are also listing our distributors on this contract. It is possible that on a case-by-case basis the distributor might have a leasing or financing option. This would need to be negotiated with the distributor at the time of purchase. N/A * 57 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. The majority of MSA standard transaction documents will be through our enterprise management systems (SAP are a printed invoice and Salesforce). Opportunities will be tracked and monitored in our Salesforce system. Orders will be entered and processed through our SAP ERP system. MSA will create a terms and conditions document W- 9 form along with Direct Deposit instructions/wire instructions for customers purchasing directly through this contract. Attached is an example of the Terms and Conditions document for the GSA contract. MSA would create a similar document for this Sourcewell contract. In addition, MSA will have a formal policy for our distribution network that outlines the process for when a distributor utilizes this contract. * 58 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell participating entities for using this process? For orders that are processed directly by MSA, we will accept P- card procurement from the Sourcewell member. No additional fees will be applied to the each order. For orders processed through the MSA distributor, P-card eligibility will be on a case-by-case basis depending on the distributor's P- card policy. * Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form. 59 Describe your pricing model (e.g., line-item discounts or product-category discounts). Provide detailed pricing data (including standard or list pricing and the Sourcewell discounted price) on all of the items that you want Sourcewell to consider as part of your RFP response. If applicable, provide a SKU for each item in your proposal. Upload your pricing materials (if applicable) in the document upload section of your response. Included in the attached documents on this proposal is MSA's current list price document which includes all items to be offered under this contract. At times, MSA will require the opportunity to institute list price increases for this contract, aligning with the increases we institute for our commercial customers. At least 30- day notice will be provided prior to any price increase and price increase justification information will be provided with all increase requestsSee attached. *
Appears in 1 contract
Samples: Contract