Mainframe Resource Utilization. If customized code requires greater PFPC mainframe CICS, DASD, or CPU resources than the base PFPC delivered Customer Manager Suite solution, PFPC reserves the right to charge the Fund for this usage. If there is concern that excessive resource utilization could impair the mainframe system, PFPC reserves the right to disallow this modified code from executing on the mainframe. The GE Fund Products are advised to consult with PFPC in order to determine if planned customization may negatively impact mainframe resources. PFPC agrees to use all commercially reasonable efforts to maintain the service levels set forth below. The parties shall use all commercially reasonable efforts to resolve any issues related to the failure of PFPC to maintain the service levels set forth below. If PFPC fails to meet any of these service levels, PFPC agrees at a minimum to take such remedial actions set forth herein.
Appears in 5 contracts
Samples: Transfer Agency Services Agreement (Ge Funds), Transfer Agency Services Agreement (Ge Institutional Funds), Transfer Agency Services Agreement (Elfun Global Fund)
