Maintenance and Professional Services Clause Samples

Maintenance and Professional Services. 2.1 Maintenance and support for the Software (“Maintenance”) will be made available to Licensee in accordance with Qlik’s then-current Software maintenance policy (currently available at ▇▇▇.▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇/▇▇▇▇▇▇▇), subject to Licensee’s continued payment of the applicable fees for such services. Licensee is required to purchase Maintenance for the initial twelve-month period following the Delivery Date (the “Initial Term”). Where Licensee elects to receive Maintenance directly from a Qlik-authorized reseller, such services will be provided solely by such reseller pursuant to a separate written agreement between Licensee and the applicable reseller. 2.2 Where Maintenance is provided directly by Qlik, the term for such services shall automatically renew at the end of the Initial Term, and each subsequent term thereafter, on an annual basis unless Licensee provides Qlik with written notice of non-renewal at least forty-five (45) days prior to the end of the then-current annual term. Qlik may increase Maintenance fees for any future annual term so long as: (i) Qlik notifies Licensee in writing of such fee increase at least sixty (60) days prior to the end of the then-current term; and (ii) the increase does not exceed five percent (5%) of the Maintenance fees for the then-current term. 2.3 The Software licenses and Maintenance provided pursuant to this Agreement do not include consulting, implementation, education or other services. Any such services will be provided subject to execution by Licensee and Qlik of an Order Form and in accordance with the applicable services terms and conditions set forth at ▇▇▇.▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇-▇▇▇▇▇. Payment of Software license fees due under this Agreement shall not be contingent under any circumstances upon the performance of any such services.