Common use of Maintenance and Support Clause in Contracts

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of the MSA. (b) If Licensee is in full compliance of the MSA and this agreement, Licensor, may in its sole discretion, provide updates, upgrades, bug fixes, patches, and other error corrections (collectively, “Updates”) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will require an internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee to the basic software maintenance Maintenance and support services described in more detail in Section 3 will include provision of the MSA. (b) If Licensee is in full compliance of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, patches and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support servicesSoftware. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, release or Update in its sole discretion. (cb) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configurationconfiguration or operating not approved by Licensor. (c) Licensee may request additional features in Software, however, that (i) Licensee shall waive any claim or right in such feature should feature be developed by Licensor; (ii) Licensee shall be prohibited from developing the feature, or operating system disclose such feature request, or feature, to any 3rd party directly competing with Licensor or any 3rd party which may be, following the development of such feature, in direct competition with Licensor; (iii) Licensee warrants that feature does not specified in infringe any 3rd party patent, trademark, trade-secret or any other intellectual property right; and (iv) Licensee developed, envisioned or created the Documentationfeature solely by himself.

Maintenance and Support. (a) 1. Subject to Section 6(c)7(c) and if purchased in an Order Form, the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of the MSAsuch Order Form. (b) If Licensee is in full compliance 2. Maintenance and support services may include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “Updates”“) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will require an internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor3. Licensor has no obligation to provide maintenance and support services, including Updates: (i) 1. for any but the most current version or release of the Software; (ii) 2. for any copy of Software for which all previously issued Updates have not been installed; (iii) 3. if Licensee is in breach under this Agreement; or (iv) 4. for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject to Section 6(c5(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of for one (1) year following the MSAdate set forth on the Order Form. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, patches and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, release or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, configuration or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject to Section 6(c)During the Term of this Agreement, the license granted hereunder entitles Licensee to the basic software shall contact Licensor for all maintenance and support services described in more detail in Section 3 connection with Licensee’s use of the MSASoftware, which maintenance and support shall be charged at fees determined by Licensor. (b) If Licensee is in full compliance During the first year of the MSA and this agreementTerm, Licensee shall be required to purchase maintenance services from Licensor, may unless such services are provided under the Sales Agreement. (c) Unless otherwise specified in its the Sales Agreement, Licensee shall have the option to continue to purchase further maintenance and technical support services directly from Licensor at prices determined by Licensor at Licensor’s sole discretion, provide . (d) Maintenance and support services will include provision of such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support servicesLicensee. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will require an internet Internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. In the event that Licensor determines that any issuance or release of the Software is a new version or new release, Licensor may require Licensee to execute a new End User License Agreement. (ce) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Software, as determined by Licensor in its discretion; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee Licensee, during the Term, to the basic software maintenance and support services described in more detail in Section 3 of from time to time on Licensor’s website located at ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/en/support/. Such support services shall be provided on the MSAterms and conditions set forth at the aforementioned URL. (b) If Licensee is in full compliance of the MSA and this agreement, Licensor, may in its sole discretion, provide updates, upgrades, bug fixes, patches, and other error corrections (collectively, “Updates”) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance Maintenance and support servicesservices will include provision of Updates. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will require an internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee’s registration of the copy(ies) of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: : (i) for any but the most current version or release of the Software;Software;‌ (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject Use of the Support Services is governed by this Agreement and any contract for such additional support thereafter. Any supplemental software code provided to Section 6(c), you as part of the license granted hereunder entitles Licensee Support Services shall be considered part of the Licensed Technology and subject to the basic software maintenance terms and support services described in more detail in Section 3 conditions of the MSAthis Agreement. (b) If Licensee is in full compliance Support Services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services"). Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee agrees that such Updates are only available through Support Services and that Updates do not include general Microsoft updates. Licensee further agrees that all Updates will be deemed Licensed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Licensed Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee's registration of the copy of Licensed Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Licensed Software; (ii) for any copy of Licensed Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Licensed Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c6(b), the license granted hereunder entitles Licensor may, at its discretion, provide Licensee to the with basic software maintenance and support services described in more detail in Section 3 from time to time. These services may include provision of the MSA. (b) If Licensee is in full compliance of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, patches and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, release or Update in its sole discretion. (cb) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates:: been installed; (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed;not (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, configuration or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 from time to time on Licensor's website; (i) for one (1) year following the download and distribution of the MSALicense; and (ii) thereafter, solely if Licensee purchases additional support services. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by Licensee's having downloaded from the Licensor’s website the Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles does not entitle Licensee to the any basic software maintenance and support services except to the extent such maintenance and support services are purchased in an Order Form and only to the extent described in more detail the Documentation or otherwise provided in Section 3 of the MSAthis Agreement. (b) If Licensee is in full compliance of Notwithstanding the MSA and this agreementforegoing, LicensorLicensor may, may in its sole discretionfrom time to time, provide updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support servicesSoftware. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee's registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: : (i) for any but the most current or immediately preceding version or release of the Software; ; (ii) for any copy of Software for which all previously issued Updates have not been installed; ; (iii) if Licensee is in breach under this Agreement; or or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c5(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of the MSAfrom time to time on CTS’s website located at ▇▇▇▇://▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/pdf/Equipment%20Warranty.pdf. (b) If Licensee is in full compliance Maintenance and support services may include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide updates, upgrades, bug fixes, patches, and other error corrections (collectively, “Updates”) as Licensor CTS makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor CTS may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor CTS has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor CTS may provide some or all Updates via download from a website designated by Licensor CTS and that Licensee’s receipt thereof will require an internet connection, which connection is Licensee’s sole responsibility. Licensor CTS has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor CTS may issue as a separate or new product, and Licensor CTS may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor CTS reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee’s registration of the copy of Software for which support is requested. Licensor CTS has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of LicensorCTS, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by CTS in writing.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of from time to time on Licensor's website located at ▇▇▇.▇▇▇▇▇▇▇.▇▇▇: (i) for one (1) year following the MSAdate set forth on the Order Form; and (ii) thereafter, solely if Licensee purchases additional support services pursuant to a separate support agreement. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee's registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of from time to time on Licensor's website located at ▇▇▇.▇▇▇▇▇▇▇.▇▇▇: (i) for one (1) year following the MSAdate set forth on the Order Form; and (ii) thereafter, solely if Licensee purchases additional support services pursuant to a separate support agreement. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion.discretion.‌ (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee's registration of the copy of‌ Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) 6.1 Subject to Section 6(c)6.3, the license licence granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of on Licensor's website located at ▇▇▇.▇▇▇▇▇▇.▇▇: (a) for thirty (30) days following the MSA.date set forth on the Order Form; and (b) If thereafter, solely if Licensee is in full compliance purchases additional support services. Such support services shall be provided on the terms and conditions set forth at the following URL: ▇▇▇.▇▇▇▇▇▇.▇▇. 6.2 Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion.discretion.‌ (c) 6.3 Licensor reserves the right to condition make the provision of maintenance and support services, including all or any Updates Updates, conditional on criteria as determined by LicensorLicensee's registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates:Updates:‌ (ia) for any but the most current version or release of the Software; (iib) for any copy of Software for which all previously issued Updates have not been installed; (iiic) if Licensee is in breach under this Agreement; or (ivd) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Section 6.01 Subject to Section 6(c)6.03, the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of the MSAfrom time to time on Licensor's website located at <www. ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇>. (b) If Licensee is in full compliance Section 6.02 Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, patches and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, release or Update in its sole discretion. (c) Section 6.03 Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee's registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (iA) for any but the most current version or release of the Software; (iiB) for any copy of Software for which all previously issued Updates have not been installed; (iiiC) if Licensee is in breach under this Agreement; or (ivD) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, configuration or operating system not specified in the Documentation.

Maintenance and Support. (a) A. Subject to Section 6(c)6.C, the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of from time to time on Licensor’s website if Licensee purchases additional support. Such support services shall be provided on the MSAterms and conditions provided by Licensor. (b) If Licensee is in full compliance B. Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “Updates”) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will will‌ require an internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) C. Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee’s registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) Updates:‌ [1] for any but the most current or immediately preceding version or release of the Software; (ii) ; [2] for any copy of Software for which all previously issued Updates have not been installed; (iii) ; [3] if Licensee is in breach under this Agreement; or (iv) or [4] for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c5(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of the MSA.on Schedule B. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion.discretion.‌ (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates:Updates:‌ (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject to Section 6(c7(c), the license granted hereunder entitles Licensee to the basic does not include software maintenance and or support services except as (i) described in more detail in Section 3 of on Licensor’s website located at ▇▇▇.▇▇▇▇▇▇.▇▇▇ or (ii) as specifically set forth on the MSAOrder Form. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, and other error corrections (collectively, “Updates”) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will require an internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee’s registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the written authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c)7.3, the license granted hereunder entitles Licensee to the basic software maintenance and support services described on Schedule B: for the period of time set forth on the Order Form; and thereafter, solely if Licensee purchases additional support services. Such support services shall be provided on the terms and conditions set forth in more detail in Section 3 Schedule B. Maintenance and support services will include provision of the MSA. (b) If Licensee is in full compliance of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, patches and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, release or Update in its sole discretion. (c) . Licensor reserves the right to condition make the provision of maintenance and support services, including all or any Updates Updates, conditional on criteria as determined by LicensorLicensee's registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) : for any but the most current version or release of the Software; (ii) ; for any copy of Software for which all previously issued Updates have not been installed; (iii) ; if Licensee is in breach under this Agreement; or (iv) or for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, configuration or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.

Maintenance and Support. (a) Subject to Section 6(c), the The license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of for one (1) year following the MSAdate set forth on the Order Form; and thereafter, solely if Licensee purchases additional services and Updates. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, modules, bug fixes, patches, and other error corrections (collectively, “Updates”) as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support servicesservices during the Term or any Renewal Term. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s receipt thereof will require an internet connection, which connection is Licensee’s sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates on criteria as determined by Licensor. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, or operating system not specified in the Documentation.

Maintenance and Support. (a) Subject to Section 6(c), the license granted hereunder entitles Licensee to the basic software maintenance and support services described in more detail in Section 3 of the MSASections 6(b) and 6(c) below. (b) If Licensee is in full compliance Maintenance and support services will include provision of the MSA and this agreement, Licensor, may in its sole discretion, provide such updates, upgrades, bug fixes, patches, patches and other error corrections (collectively, “"Updates”") as Licensor makes generally available free of charge to all licensees of the Software then entitled to maintenance and support services. Licensor may develop and provide Updates in its sole discretion, and Licensee agrees that Licensor has no obligation to develop any Updates at all or for particular issues. Licensee further agrees that all Updates will be deemed Software, and related documentation will be deemed Documentation, all subject to all terms and conditions of this Agreement. Licensee acknowledges that Licensor may provide some or all Updates via download from a website designated by Licensor and that Licensee’s 's receipt thereof will require an internet connection, which connection is Licensee’s 's sole responsibility. Licensor has no obligation to provide Updates via any other media. Maintenance and support services do not include any new version or new release of the Software that Licensor may issue as a separate or new product, and Licensor may determine whether any issuance qualifies as a new version, new release, release or Update in its sole discretion. (c) Licensor reserves the right to condition the provision of maintenance and support services, including all or any Updates Updates, on criteria as determined by LicensorLicensee's registration of the copy of Software for which support is requested. Licensor has no obligation to provide maintenance and support services, including Updates: (i) for any but the most current or immediately preceding version or release of the Software; (ii) for any copy of Software for which all previously issued Updates have not been installed; (iii) if Licensee is in breach under this Agreement; or (iv) for any Software that has been modified other than by or with the authorization of Licensor, or that is being used with any hardware, software, configuration, configuration or operating system not specified in the DocumentationDocumentation or expressly authorized by Licensor in writing.