Managed Services Agreement Sample Clauses
A Managed Services Agreement is a contract that outlines the terms under which one party provides ongoing management, support, and maintenance of specific services or systems for another party. Typically, this agreement details the scope of services, performance standards, response times, and responsibilities of both the service provider and the client. By clearly defining expectations and deliverables, the agreement helps prevent misunderstandings and ensures both parties are aligned on service levels, ultimately providing a structured framework for the ongoing business relationship.
Managed Services Agreement. LIFFE may terminate this Agreement immediately upon notice to the CBOT in the event that the Parties have not entered into a Managed Services Agreement by [**].
Managed Services Agreement. Labor LABOR ONLY to troubleshoot, test, order parts, remove and install parts, program or reprogram, etc. It includes administration of any manufacturer’s parts warranty or extended parts coverage, which may be in effect. Eligible for 1 free training annually, free software upgrades to the telephone system and voicemail system as well as free handling of carrier trouble tickets, no-charge incidental consulting, free annual technology review and free annual carrier services audit. This is an additional cost item priced based on covered ports and must be detailed on a Proposal or Contract, or on other documentation including a PAID invoice and may be included with the purchase of a new system. This coverage automatically renews annually unless cancelled by the either party in writing between 60 and 90 days prior to anniversary date
Managed Services Agreement. 1) Managed services provided under this Contract shall be in accordance with the applicable Managed Services Agreement as set forth in Appendix I of this Contract. No changes to the applicable Managed Services Agreement terms and conditions may be made unless previously agreed to by Vendor and DIR.
2) Compliance with the applicable Managed Services Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer’s compliance with the applicable Managed Services Agreement. If DIR purchases software licenses for its own use under this Contract, it shall be responsible for its compliance with the applicable Managed Services Agreement terms and conditions.
Managed Services Agreement. Definitions....................................................................................................... AD-1 Support Services...................................................................................... AD-2 Advisory Services.....................................................................................
Managed Services Agreement. 1) Customers acquiring software licenses under the Contract shall hold use and operate such software subject to compliance with the Managed Services Agreement set forth in Appendix G of this Contract. No changes to the Managed Services Agreement terms and conditions may be made unless previously agreed to between Vendor and DIR. Customers may not add, delete or alter any of the language in Appendix G. Order Fulfiller shall make the Managed Services Agreement terms and conditions available to all Customers at all times.
2) Compliance with the Managed Services Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer’s compliance with the Managed Services Agreement. If DIR purchases software licenses for its own use under this Contract, it shall be responsible for its compliance with the Managed Services Agreement terms and conditions.
Managed Services Agreement. This agreement supersedes all previous versions/variants of the Plan First Technologies managed services agreement.