Management of adverse events. The Provider will comply with national guidelines for managing significant adverse events Learning from adverse events through reporting and review: A national framework for Scotland, (Healthcare Improvement Scotland 2019) to support effective management of adverse events and drive improvements in care across Scotland. • If a significant adverse event occurs, the Provider should inform NSD with immediate effect (for other adverse events these should be reported within three working days). Thereafter the Provider and NSD will agree the lead investigating organisation, roles and responsibilities of each party. • The Provider must comply with the principles of Duty of Candour, ensuring transparency with patients, carers and colleagues when an adverse event occurs which causes, or has the potential to cause, harm or distress
