MANAGING THE SERVICE. 4.1. Where a fault is reported by the Customer in relation to the Services, the Supplier will respond in line with the level of repair service the Customer has requested and as set out in the Service Level Agreement.
Appears in 2 contracts
Samples: Network Line Rental and Services Agreement, Network Line Rental and Services Agreement
MANAGING THE SERVICE. 4.1. 4.1 Where a fault is reported by the Customer in relation to the Services, the Supplier will respond in line with the level of repair service the Customer has requested and as set out in the Service Level Agreement.
Appears in 1 contract
MANAGING THE SERVICE. 4.1. Where 4.1 If the Customer reports a fault is reported by in the Customer in relation to the ServicesService, the Supplier will respond in line with the level of repair service the Customer has requested and as set out in the Service Level Agreementchosen.
Appears in 1 contract
Samples: Rental Agreement