Materials for New Service Areas. When the MCO is new to a Service Area, the MCO must supply the STATE, or in certain circumstances the Local Agency, with the final, printed and approved Provider Directory pursuant to the STATE’s specifications, in quantities sufficient to meet the STATE’s need. The MCO must provide its Provider Directory in electronic format pursuant to section 3.13.10 above. The MCO must update the Provider Directory to be consistent with section 3.13.6.6 above. The Provider Directory and all revisions to the Provider Directory must be submitted to the STATE along with a cover letter detailing all changes. The Provider Directory must be approved in writing by the STATE before copies are provided to the STATE. Such approval by the STATE shall not be unreasonably withheld. The MCO shall distribute the Provider Directories to the Local Agencies and the STATE in a timely manner. The STATE shall respond to inquiries by the Local Agencies in a timely manner and shall communicate to the MCO any issues or problems regarding distribution of the Provider Directories.
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Samples: Special Needs Basiccare Program Services Contract, Contract for Special Needs Basiccare Program Services, Contract for Special Needs Basiccare Program Services
Materials for New Service Areas. When the MCO is new to a Service Area, the MCO must supply the STATE, or in certain circumstances the Local Agency, with the final, printed and approved Provider Directory pursuant to the STATE’s specifications, in quantities sufficient to meet the STATE’s need. The MCO must provide its Provider Directory in electronic format pursuant to section 3.13.10 above. The MCO must update the Provider Directory to be consistent with section 3.13.6.6 above. The Provider Directory and all revisions to the Provider Directory must be submitted to the STATE along with a cover letter detailing all changes. The Provider Directory must be approved in writing by the STATE before copies are provided to the STATE. Such approval by the STATE shall not be unreasonably withheld. The MCO shall distribute the Provider Directories to the Local Agencies and the STATE in a timely manner. The STATE shall respond to inquiries by the Local Agencies in a timely manner and shall communicate to the MCO any issues or problems regarding distribution of the Provider Directories.Directories.
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