Medium-Priority Issues Sample Clauses

Medium-Priority Issues. Definition: These issues are important but do not critically disrupt the overall operation of the Platform, such as minor functional glitches. · Response Time: MeetKai will respond to medium-priority issues within eight (8) hours of notification. · Resolution Time: MeetKai will resolve medium-priority issues within eight (8) to twenty-four (24) hours from notification. · Communication: Status updates will be provided every four (4) hours or earlier upon significant progress.