MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 6 contracts
Samples: Medicaid Advantage Contract Attestation (Wellcare Health Plans, Inc.), Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.), Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.)
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care healthcare resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 1 contract
Samples: Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.)
MEMBER SERVICES DEPARTMENT. Member services functions include included the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 1 contract
Samples: Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.)
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, options to effectively utilize the health care resources, to assist enrollees in making appointments, and to field questions and complaints, to assist enrollees with the complaint process.
Appears in 1 contract
Samples: Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.)
MEMBER SERVICES DEPARTMENT. Member services functions include the provision to enrollees of information necessary to make informed choices about treatment options, to effectively utilize the health care resources, to assist enrollees in making appointments, appointments and to field questions and complaints, to assist enrollees with the complaint complaint, process.
Appears in 1 contract
Samples: Medicaid Managed Care Model Contract (Wellcare Health Plans, Inc.)