MHS Beneficiary Information. The TOP contractor shall provide personal assistance to all MHS beneficiaries seeking information about TRICARE Prime, TRICARE Standard (through December 31, 2017) or TRICARE Select (starting January 1, 2018), and TRICARE For Life (TFL). The TOP contractor shall ensure that the TSCs are supplied with enrollment and educational information for TRICARE Prime and TRICARE Standard (through December 31, 2017) or TRICARE Select (starting January 1, 2018), dual-eligible program and claims submission information, Civilian Health and Medical Program of the Department of Veteran Affairs (CHAMPVA), TRICARE dental programs and all other relevant materials. Through the BSRs and call centers, the TOP contractor shall establish mechanisms to advise beneficiaries of care options, including the POS option, and services offered.
Appears in 4 contracts
Samples: Tricare Overseas Program Communications and Customer Service, Tricare Overseas Program Communications and Customer Service, Tricare Overseas Program Communications and Customer Service Policy
MHS Beneficiary Information. The TOP contractor shall provide personal assistance to all MHS beneficiaries seeking information about TRICARE Prime, TRICARE Standard (through December 31, 2017) or TRICARE Select (starting January 1, 2018), and TRICARE For Life (TFL). The TOP contractor shall ensure that the TSCs are supplied with enrollment and educational information for TRICARE Prime and TRICARE Standard (through December 31, 2017) or TRICARE Select (starting January 1, 2018), dual-eligible program and claims submission information, Civilian Health and Medical Program of the Department of Veteran Affairs (CHAMPVA), TRICARE dental programs and all other relevant materials. Through the BSRs and call centersand Call Centers, the TOP contractor shall establish mechanisms to advise beneficiaries of care options, including the POS option, and services offered.
Appears in 2 contracts
Samples: Tricare Overseas Program (Top) Beneficiary Education and Support (Be&s) Policy, Tricare Overseas Program (Top) Beneficiary Education and Support (Be&s) Policy
MHS Beneficiary Information. The TOP contractor shall provide personal assistance to all MHS beneficiaries seeking information about TRICARE Prime, TRICARE Standard (through December 31, 2017) or TRICARE Select (starting January 1, 2018), and TRICARE For Life (TFL). The TOP contractor shall ensure that the TSCs are supplied with enrollment and educational information for TRICARE Prime and TRICARE Standard (through December 31, 2017) or TRICARE Select (starting January 1, 2018), dual-eligible program and claims submission information, Civilian Health and Medical Program of the Department of Veteran Affairs (CHAMPVA), TRICARE dental programs and all other relevant materials. Through the BSRs and and call centers, the TOP contractor shall establish mechanisms to advise beneficiaries of care options, including the POS option, and services offered.
Appears in 1 contract
Samples: Tricare Overseas Program (Top) Beneficiary Education and Support (Be&s)
