Common use of Minimum Required Telephone Contacts Clause in Contracts

Minimum Required Telephone Contacts. For any month in which there is not a face-to-face meeting with the member, IDT staff is required to make telephonic contact with the member, the member’s legal decision maker, or an appropriate person associated with the member (for example, a provider, friend, neighbor, or family member) who has been authorized by the member or the member’s legal decision maker to speak with IDT staff. IDT staff shall document that each telephone contact covered all aspects of service monitoring as required under section V.E.4., including assuring the member is receiving the services and supports authorized, arranged for and coordinated by the IDT staff and the services and supports identified in the MCP as being provided by natural and community supports are being provided, and that the quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.

Minimum Required Telephone Contacts. For any month in which there is not a face-to-face meeting with the member, IDT staff is required to make telephonic contact with the member, the member’s legal decision maker, or an appropriate person associated with the member (for example, a provider, friend, neighbor, or family member) who has been authorized by the member or the member’s legal decision maker to speak with IDT staff. IDT staff shall document that each telephone contact covered all aspects of service monitoring as required under section V.E.4IV.E.4., including assuring the member is receiving the services and supports authorized, arranged for and coordinated by the IDT staff and the services and supports identified in the MCP as being provided by natural and community supports are being provided, and that the quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.

Minimum Required Telephone Contacts. For any month in which there is not a face-to-face meeting with the member, IDT staff is required to make telephonic contact with the member, the member’s legal decision maker, or an appropriate person associated with the member (for example, a provider, friend, neighbor, or family member) who has been authorized by the member or the member’s legal decision maker to speak with IDT staff. IDT staff shall document that each telephone contact covered all aspects of service monitoring as required under section V.E.4., including assuring the member is receiving the services and supports authorized, arranged for and coordinated by the IDT staff and the services and supports identified in the MCP as being provided by natural and community supports are being provided, and that the quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.MCP.‌