Mistaken Payments. 10.1 You must tell us as soon as you can after you notice that a payment you asked us to make has not been sent. If the payment was to an account at another bank in the EEA and the payment was not made properly or was not received, we will refund the payment as soon as we reasonably can after you tell us unless:
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Samples: www.investec.com, www.jameshay.co.uk, www.investec.com