Monitoring and Controlling a) Monitoring and controlling consists of those processes performed to observe project execution so that potential problems can be identified in a timely manner and corrective action can be taken, when necessary, to control the execution of the project.
Monitoring and Controlling. With any project there may come a point in the project where changes to the plan may be required or be unavoidable. When an issue arises that requires deviation from original project scope, Qmatic will work together with Customer to create an effective, mutually acceptable solution. All changes are managed using our proven Change Management Plan. This plan incorporates the forms, process and responsibilities for each party for this activity. The purpose of the Change Management Plan is to: • Ensure that all changes to the project are managed and tracked • Assess all requests for change and identify their impact on the project • Identify, define, evaluate and track changes through to completion • Coordinate all changes across the entire project and to all stakeholders • Update project plans to reflect the approved change request impacts (scope, cost, schedule, resource) • Communicate the resolution of change requests to all stakeholders • Provide documentation to review changes and their effects at project closure for lessons learned • If changes to the original scope of the project are mandated, it is the responsibility of the Project Manager to make sure documentation that outlines the change is created and reviewed. When implementing larger projects, a separate change control board may be created to facilitate processes such as issue resolution and change control.
Monitoring and Controlling. In addition to regular communication with our customers and staff members, ASD conducts comprehensive annual performance reviews of staff to ensure performance quality. Performance reviews allow our management team to assess how ASD staff are contributing and performing. They also allow us to measure overall customer satisfaction and look for continual improvements in service delivery. If our staff is not meeting customer expectations, we employ a corrective action program, or replace that resource with another qualified and approved resource. √ Close-Out - ASD management and staff work together with the customer to ensure the engagement’s close out meets Contract and customer expectations. At close-out, the customer’s operational reliance on ASD will be transitioned per prior agreements with the customer. Providing our customers with quality staff promptly and reliably, and ensuring customer satisfaction throughout an engagement is a hallmark of ASD’s staffing resource management plan. The combination of ASD’s experience, our personnel, our policies, and the strategic practices and tools represented in our operational formula allow us to meet our goal to dependably and consistently provide quality staff for our customer’s IT staff augmentation needs.
Monitoring and Controlling. Track, review ,and regulate project progress and performance Observe and measure project performance Identify areas in which changes to the Plan are required and initiate corresponding changes Evaluate and control project changes, reschedule if necessary.
