Monitoring Services. Service Provider will provide ongoing monitoring and security services of all critical devices as indicated in Appendix B. Service Provider will provide monthly reports as well as document critical alerts, scans and event resolutions to Client. Should a problem be discovered during monitoring, Service Provider shall make every attempt to rectify the condition in a timely manner through remote means.
Appears in 4 contracts
Samples: Managed Services Agreement, Service Agreement, Service Agreement
Monitoring Services. Service Provider will provide ongoing monitoring and security services of all critical devices as indicated in attached Appendix B. A. Service Provider will provide monthly reports as well as document critical alerts, scans and event resolutions to Client. Should a problem be discovered during monitoring, Service Provider shall make every attempt to rectify the condition in a timely manner through remote means.
Appears in 2 contracts
Samples: Hi Tech Service Agreement, Hi Tech Service Agreement
Monitoring Services. Service Provider will provide ongoing monitoring and security services of all critical devices as indicated in Appendix B. Service Provider will provide monthly reports as well as document critical alerts, scans and event resolutions to Client. Should a problem be discovered during monitoring, Service Provider shall make every attempt to rectify the condition in a timely manner through remote meansmanner.
Appears in 1 contract
Samples: Service Agreement
Monitoring Services. Service Provider will provide ongoing monitoring and security services of all critical devices as indicated in Appendix B. devices. Service Provider will provide monthly reports as well as document critical alerts, scans and event resolutions to ClientClient (as required). Should a problem be discovered during monitoring, Service Provider shall make every attempt to rectify the condition in a timely manner through remote meansmanner.
Appears in 1 contract
Samples: Managed Services Agreement
Monitoring Services. Service Provider will provide ongoing monitoring and security services of all critical managed systems and managed devices as indicated in Appendix B. Service Provider will provide monthly reports as well as document critical alerts, scans and event resolutions to Client. Should a problem with Client owned equipment be discovered during monitoring, Service Provider shall make every attempt notify the Client to rectify see if they would like the condition in a timely manner through remote meansService Provider to resolve.
Appears in 1 contract
Samples: Managed Services Agreement
Monitoring Services. Service Provider will provide ongoing monitoring and security services of all critical devices as indicated in Appendix B. agreed-to devices. Service Provider will provide monthly regular reports as well as document critical alerts, scans and event resolutions to Client. Should a problem be discovered during monitoring, Service Provider shall make every attempt to rectify the condition in a timely manner through remote means.
Appears in 1 contract
Samples: Managed Services Agreement