Multiple Debts. 9.1 Where it is known that a customer has more than one debt, EK Services officers will ensure that they; ● Identify the recovery action being taken against the customer; ● Establish which debt should have the greatest priority for repayment; ● Ensure that repayment plans are realistic in light of other debts owed; ● Priority is given to debts where there is a court order in place to enforce the debt; ● The order in which debts should be repaid will depend upon the amount owed and the length of time that they have been outstanding. 9.2 Priority will usually be given to Council Tax arrears over other debts.
Appears in 5 contracts
Samples: Income Management Policy, Income Management Policy, Income Management Policy
