Named Designated. Contacts The Customer agrees that contact with EMI will be through the specified Designated Contacts. The Customer is responsible for specifying and updating valid Designated Contacts with person-specific email addresses. Designated Contacts can be contacted by EMI management to discuss any escalation issues or other issues related to the fulfillment of the present SLA.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Named Designated. Contacts The Customer Contributor agrees that contact with EMI will be through the specified Designated Contacts. The Customer Contributor is responsible for specifying and updating valid Designated Contacts with person-specific email addresses. Designated Contacts can be contacted by EMI management to discuss any escalation issues or other issues related to the fulfillment of the present SLAOLA.
Appears in 2 contracts
Samples: Level Agreement, Level Agreement
