New Services Notification and Development. Genuity agrees to notify Xxxx ------------------------------------------ Atlantic of any new services at the same time as these new services are made available to Genuity's internal wholesale and/or retail Sales Channels. Genuity agrees to make available to Xxxx Atlantic any new services Genuity develops; provided that Xxxx Atlantic and Genuity mutually agree on the terms and conditions for the new services. Xxxx Atlantic, in its sole discretion, shall select the calendar date on which Xxxx Atlantic shall elect to roll out such new Genuity Services. Xxxx Atlantic shall provide Genuity forty-five (45) days advance written notice of new service roll out. Genuity shall provide the following information not later than thirty (30) days prior to Xxxx Atlantic's roll out of new Services: order entrance criteria, escalation contacts, high level review of back office, order, test and turn up processes, expedite policy and process, rejection policy, relevant language/scripting for Xxxx Atlantic's first level customer support, and billing start policy.
Appears in 2 contracts
Samples: Purchase, Resale and Marketing Agreement (Genuity Inc), Purchase, Resale and Marketing Agreement (Genuity Inc)
New Services Notification and Development. Genuity agrees to notify will provide Xxxx ------------------------------------------ Atlantic sixty (60) days advance notice in writing of any new services at the same time IP Services not covered by Sections 10 and 11, above; provided, however, that if time-to-market considerations make sixty (60) days advance written notice impractical, Genuity will provide such lesser notice as these new services are made available to Genuity's internal wholesale and/or retail Sales Channelsis practicable. Genuity agrees to make available to Xxxx Atlantic any new IP services Genuity develops; provided that Xxxx Atlantic and Genuity mutually agree on the terms and conditions for the new services. Xxxx Atlantic, in its sole discretion, shall select the calendar date on which Xxxx Atlantic shall elect to roll out such new Genuity Services. Xxxx Atlantic shall provide Genuity forty-five (45) days advance written notice of new service roll outout by Xxxx Atlantic of new Genuity service. Genuity shall provide the following information not later than thirty (30) days prior to Xxxx Atlantic's roll out of new Services: ; order entrance criteria, pricing, contact and escalation contacts, high level review of back office, order, test and turn up processes, expedite policy and process, rejection policy, and relevant language/, scripting or training for Xxxx Atlantic's first level customer support, and billing start policy.
Appears in 2 contracts
Samples: Purchase, Resale and Marketing Agreement (Genuity Inc), Purchase, Resale and Marketing Agreement (Genuity Inc)