Common use of Nine IP Telephony Clause in Contracts

Nine IP Telephony. 5.1 Where Nine IP Telephony is supplied to you, we may provide you with access to an online portal to support your use of it. If we do so, you are responsible for providing suitable computer hardware, software and telecommunications equipment and services necessary to access and use the portal. We may withdraw access to the portal at any time at our discretion for scheduled maintenance (in which case we will provide you with advance notice where practicable) or for other operational reasons. 5.2 There may be individual technical or geographical limitations that inhibit or prevent the installation, provision and/or performance of Nine IP Telephony. In particular, the availability of Nine IP Telephony and your ability to make and receive calls (including 999 or other emergency calls) is dependent on the adequacy and resilience of the Network and/or the availability of sufficient network coverage and/or internet connectivity at any particular geographic location. Nine IP Telephony may cease to function if there is a power cut, failure within the Network and/or there is otherwise no or insufficient network coverage or loss of connectivity to the internet for any reason. These failures or outages may be caused by reasons outside our control and, subject to clause 13.3 of the General Terms, we shall not be liable to you for them. 5.3 Network numbers are registered to a particular Site address. That Site address remains fixed and does not vary depending on the device on which an End User is making a call or the physical location of that End User. If a 999 or other emergency call is made, the location information received by the emergency services will be the Site address. If a network number is reallocated to a different Site it will take several days to update the location information with the new registered Site address details. You acknowledge and agree that, until the location information received by the emergency services is updated, the location information received by the emergency services will be the registered Site address before the network telephone number was reallocated. 5.4 You undertake to us that, in any circumstances where you use Nine IP Telephony to send or receive credit card details or other payment information, you will comply, and you will procure that all End Users comply, at all times during your use of Nine IP Telephony, with the Payment Card Industry Data Security Standards (or any replacement or equivalent standards published from time to time). 5.5 You warrant and represent that you have, and undertake to ensure at all times that you will maintain, all necessary permissions to present to third parties the telephone number that is presented externally by you when making calls using Nine IP Telephony.