No Record Call Clause Samples
No Record Call. RA shall obtain from the caller the required information, according to the instructions attached herein and made a part of this Agreement as Exhibit “C” (“No Record Call Dispatching Process”), prior to providing the individual with RA Services according to the RA Services configuration for the Program assigned the AI exclusive toll-free number utilized by the No Record Caller (as set forth in Exhibit “A” (“24-Hour Roadside Assistance Service Program(s)”)) and according to the procedures set forth in Exhibit “C”. For those No Record Callers who provide the required information in Exhibit “C” and are provided RA Services, If the caller and/or vehicle does not appear in a subsequent Membership reporting by AI to RA per Section 14 (“Data Reporting”), with payment of Service Fees for that Membership being made to RA by AI within forty-five (45) days of the No Record Call, RA will invoice AI for the cost of the Services rendered to the Member for the Services for these No Record Calls (“No Record Call Invoice”). The Parties agree that all No Record Calls Claim Fees and Dispatch Fees due RA are to be paid in full by AI within thirty (30) days of receipt of an RA invoice by AI, and that rejections of any No Record Call claims performed in accordance to this Agreement will not be allowable. If such full payment is not received by RA for the No Record Call Dispatch Episodes performed in accordance to this Agreement within the thirty (30) days’ period, AI shall be considered in breach of the Agreement and RA has the right to cease accepting any new business reported by AI and performing indemnified 24-Hour Roadside Assistance Services for the AI Program until such payment is received in full or the Agreement between the Parties is terminated.
