Nortel/Meridian Clause Samples

Nortel/Meridian. Any Nortel Meridian ACD that supports Meridian Link “B” or greater, or SCCS (Symposium Call Center Server) 4.1.7 or greater. Nortel TSP (TAPI Service Provider) 2.1 or greater required for both of the above, and AST for phonesets activated. SCCS 4.1.7 or greater required for Message Express. Siemens/Rolm – HICOM 300 series (9751/9006 or greater) with CallBridge for Workgroups. ORTL (Open RealTime Link) required for Message Express. #10263.21 */**/**** CSG WorkForce Management® 3.x Designated Environment IBM, Compaq, or Dell Business Class computer with Intel Pentium II processor designated as Microsoft Windows NT certified and Year 2000 compliant. 233 MHz minimum (for up to 60 techs). 450 MHz or faster strongly recommended. Microsoft Windows NT v4.0—Service Pack 5, with Year 2000 fixes Microsoft Windows 2000 128 MBytes (up to 500 work orders) 256 MBytes (up to 1000 work orders) 384 MBytes (over 1000 work orders) Ethernet 10/100 Card Matrox Millenium II graphics controller – 4 MB (part #270246-B21 is recommended) or the equivalent. Video card and monitor must support 1024 X 768 screen resolution and 65,536 colors 500 MB available space —in addition to space required for the operating system, swap space and other applications