Notification of Possible Nonconformity. Upon receiving notification of a problem with the Covered Equipment (defined in Section 7) or Licensed Software (defined in Section 7), either through remote monitoring, a telephone call or e-mail from Company or another reporting method SONIFI makes available to Company, SONIFI will begin diagnosis of the cause of the problem as soon as reasonably possible, taking into consideration the availability of service personnel and the existence of a Force Majeure Event. When possible, the diagnosis and/or repair will be completed by the TAC without SONIFI service personnel being dispatched to the Premises. Additionally, SONIFI, if technically feasible and commercially reasonable to do so, will provide the Company’s designated employee or representative with the information necessary to resolve the problem.
Appears in 4 contracts
Samples: Sonifi Limited Warranty, Sonifi Limited Warranty, Sonifi Limited Warranty
Notification of Possible Nonconformity. Upon receiving notification of a problem with the Covered Headend Equipment, In-Room Equipment (defined in Section 7) or Licensed Software (defined in Section 7)Software, either through remote monitoring, a telephone call or e-mail from Company or another reporting method SONIFI makes available to Company, SONIFI will begin diagnosis of the cause of the problem as soon as reasonably possible, taking into consideration the availability of service personnel and the existence of a Force Majeure Event. When possible, the diagnosis and/or repair will be completed by the TAC without SONIFI service personnel being dispatched to the Premises. Additionally, SONIFI, if technically feasible and commercially reasonable to do so, will provide the Company’s designated employee or representative with the information necessary to resolve the problem.
Appears in 3 contracts
Samples: Free to Guest Equipment Maintenance and Support Provisions, Free to Guest Equipment Maintenance and Support Provisions, Free to Guest Limited Warranty, Maintenance and Support
Notification of Possible Nonconformity. Upon receiving notification of a problem with the Covered Headend Equipment, In-Room Equipment (defined in Section 7) or Licensed Software (defined in Section 7)Software, either through remote monitoring, a telephone call or e-e- mail from Company or another reporting method SONIFI makes available to Company, SONIFI will begin diagnosis of the cause of the problem as soon as reasonably possible, taking into consideration the availability of service personnel and the existence of a Force Majeure Event. When possible, the diagnosis and/or repair will be completed by the TAC without SONIFI service personnel being dispatched to the Premises. Additionally, SONIFI, if technically feasible and commercially reasonable to do so, will provide the Company’s designated employee or representative with the information necessary to resolve the problem.
Appears in 2 contracts
Samples: Free to Guest Limited Warranty, Maintenance and Support, Free to Guest Limited Warranty, Maintenance and Support
Notification of Possible Nonconformity. Upon receiving notification of a problem with the Covered Headend Equipment, In-Room Equipment (defined in Section 7) or Licensed Software (defined in Section 7)Software, either through remote monitoring, a telephone call or e-mail from Company Care Facility or another reporting method SONIFI makes available to CompanyCare Facility, SONIFI will begin diagnosis of the cause of the problem as soon as reasonably possible, taking into consideration the availability of service personnel and the existence of a Force Majeure Event. When possible, the diagnosis and/or repair will be completed by the TAC without SONIFI service personnel being dispatched to the Premises. Additionally, SONIFI, if technically feasible and commercially reasonable to do so, will provide the CompanyCare Facility’s designated employee or representative with the information necessary to resolve the problem.
Appears in 2 contracts
Samples: Limited Warranty, Maintenance and Support Agreement, Satellite Television Limited Warranty, Maintenance and Support
Notification of Possible Nonconformity. Upon receiving notification of a problem with the Covered Equipment (defined in Section 7) or Licensed Software (defined in Section 7), either through remote monitoring, a telephone call or e-mail from Company or another reporting method SONIFI makes available to Company, SONIFI will begin diagnosis of the cause of the problem as soon as a reasonably possible, taking into consideration the availability of service personnel and the existence of a Force Majeure Event. When possible, the diagnosis and/or repair will be completed by the TAC without SONIFI service personnel being dispatched to the Premises. Additionally, SONIFI, if technically feasible and commercially reasonable to do so, will provide the Company’s designated employee or representative with the information necessary to resolve the problem.
Appears in 2 contracts
Notification of Possible Nonconformity. Upon receiving notification of a problem with the Covered Equipment (defined in Section 76) or Licensed Software (defined in Section 76), either through remote monitoring, a telephone call or e-mail from Company or another reporting method SONIFI makes available to Company, SONIFI will begin diagnosis of the cause of the problem as soon as reasonably possible, taking into consideration the availability of service TAC personnel and the existence of a Force Majeure Event. When possible, the diagnosis and/or repair will be completed by the TAC without SONIFI service personnel being dispatched to the Premises. Additionally, SONIFI, if technically feasible and commercially reasonable to do so, will provide the Company’s designated employee or representative with the information necessary to resolve the problem.
Appears in 1 contract
Samples: Limited Warranty, Maintenance and Support Agreement