Obligations of a claimant. The claimant shall comply with the instructions for claiming indemnity given in the terms and conditions of the personal or non-life insurance and provide Tryg For- sikring with the documentation mentioned therein. The claimant shall provide Tryg Forsikring with docu- ments and information necessary for the assessment of Tryg Forsikring’s liability. The claimant is required to ac- quire the documentation which he/she is best equipped to acquire, while taking into account that Tryg Forsikring may also acquire such documentation. Tryg Forsikring is not obliged to pay indemnity before it has acquired the mentioned documentation. If the claimant has, after the insurance event, fraudu- lently provided Tryg Forsikring with erroneous or defi- cient information which is of importance in investigating the insurance event and Tryg Forsikring’s liability, the in- demnity can be reduced or disallowed, depending on what is reasonable under the circumstances.
Obligations of a claimant. The claimant shall comply with the instructions for claiming indemnity given in the terms and conditions of the personal or non-life insurance and provide Tryg Forsikring with the documentation mentioned therein. The claimant shall provide Tryg Forsikring with documents and information necessary for the assessment of Tryg For- sikring’s liability. The claimant is required to acquire the doc- umentation which he/she is best equipped to acquire, while taking into account that Tryg Forsikring may also acquire such documentation. Tryg Forsikring is not obliged to pay in- demnity before it has acquired the mentioned documenta- tion. If the claimant has, after the insurance event, fraudulently provided Tryg Forsikring with erroneous or deficient infor- mation which is of importance in investigating the insurance event and Tryg Forsikring’s liability, the indemnity can be re- duced or disallowed, depending on what is reasonable under the circumstances.
