ODCS Change management Clause Samples

ODCS Change management a. IBM will: 1. define and maintain the ODCS Change Management Process; 2. record and track approved change requests; 3. schedule and manage the testing and implementation of changes to the ODCS environment; 4. provide automation scripts, where appropriate, for tasks associated with a change; 5. except for changes made by IBM to the ODCS environment on an emergency basis, schedule change activities with the goal of minimizing interruptions to the Services, and 6. notify WSI of planned and ongoing changes to the ODCS environment that are reasonably likely to have a material effect on WSI’s receipt of the Services; and 7. provide WSI with prompt notification of changes made by IBM on an emergency basis. b. WSI Responsibilities: 1. provide change requirements to IBM in accordance with the ODCS Change Management Process; 2. discuss with IBM any anticipated changes that are reasonably likely to have a material effect on IBM’s provision of the Services, and 3. provide IBM with prompt notification of changes made by WSI on an emergency basis.