Common use of Ombudsman for Banking Services and Investments Clause in Contracts

Ombudsman for Banking Services and Investments. Phone 0-000-000-0000 (toll-free) 0-000-000-0000 (local) 0-000 000-0000 (TTY) 0-000-000-0000 (fax) 0-000-000-0000 (local fax) Online visit: xxxx.xx e-mail: xxxxxxxxx@xxxx.xx Mail Ombudsman for Banking Services and Investments 00 Xxxxx Xxxxxx Xxxx Suite 2400, P. O. Box 8 Toronto, Ontario, M5H 3R3 FINANCIAL CONSUMER AGENCY OF CANADA (“FCAC”) The FCAC supervises federally regulated financial institutions to ensure they comply with federal consumer protection laws. The FCAC also helps educate consumers and monitors industry codes of conduct and public commitments designed to protect the interests of consumers. Federal consumer protection laws affect you in a number of ways. For example, financial institutions must provide you with information about their fees, interest rates and complaint handling procedures. The FCAC will determine whether the financial institution is compliant. It will not, however, resolve individual consumer complaints. You can contact the FCAC as follows:

Ombudsman for Banking Services and Investments. Phone 0-000-000-0000 (toll-free) 01-000416-000287-0000 2877 (local) 0-000 000-0000 (TTY) 0-000-000-0000 (fax) 0-000-000-0000 (local fax) Online visit: xxxx.xx e-mail: xxxxxxxxx@xxxx.xx Mail Ombudsman for Banking Services and Investments 00 Xxxxx Xxxxxx Xxxx Suite 2400Xxxxx 0000, P. O. Box 8 TorontoXxx 0 Xxxxxxx, OntarioXxxxxxx, M5H 3R3 X0X 0X0 FINANCIAL CONSUMER AGENCY OF CANADA (“FCAC”) The FCAC supervises federally regulated financial institutions to ensure they comply with federal consumer protection laws. The FCAC also helps educate consumers and monitors industry codes of conduct and public commitments designed to protect the interests of consumers. Federal consumer protection laws affect you in a number of ways. For example, financial institutions must provide you with information about their fees, interest rates and complaint handling procedures. The FCAC will determine whether the financial institution is compliant. It will not, however, resolve individual consumer complaints. You can contact the FCAC as follows:

Ombudsman for Banking Services and Investments. Phone 0-000-000-0000 (toll-free) 0-000-000-0000 (local) 0-000 000-0000 (TTY) 0-000-000-0000 (fax) 0-000-000-0000 (local fax) Online visit: xxxx.xx xxx.xxxx.xx e-mail: xxxxxxxxx@xxxx.xx Mail Ombudsman for Banking Services and Investments 00 Xxxxx Xxxxxx Xxxx Suite 2400, P. O. Box 8 Toronto, Ontario, M5H 3R3 FINANCIAL CONSUMER AGENCY OF CANADA (“FCAC”) The FCAC supervises federally regulated financial institutions to ensure they comply with federal consumer protection laws. The FCAC also helps educate consumers and monitors industry codes of conduct and public commitments designed to protect the interests of consumers. Federal consumer protection laws affect you in a number of ways. For example, financial institutions must provide you with information about their fees, interest rates and complaint handling procedures. The FCAC will determine whether the financial institution is compliant. It will not, however, resolve individual consumer complaints. You can contact the FCAC as follows:

Ombudsman for Banking Services and Investments. Phone Phone: 0-000-000-0000 (toll-free) 0-000-000-0000 (local) 0-000 000-0000 (TTY) 0-000-000-0000 (fax) 0-000-000-0000 (local fax) Online Online: visit: xxxx.xx e-mail: xxxxxxxxx@xxxx.xx Mail Mail: Ombudsman for Banking Services and Investments 00 Xxxxx Xxxxxx Xxxx Suite 2400, P. O. Box 8 Toronto, Ontario, M5H 3R3 FINANCIAL CONSUMER AGENCY OF CANADA (“FCAC”) The FCAC supervises federally regulated financial institutions to ensure they comply with federal consumer protection laws. The FCAC also helps educate consumers and monitors industry codes of conduct and public commitments designed to protect the interests of consumers. Federal consumer protection laws affect you in a number of ways. For example, financial institutions must provide you with information about their fees, interest rates and complaint handling procedures. The FCAC will determine whether the financial institution is compliant. It will not, however, resolve individual consumer complaints. You can contact the FCAC as follows: Phone: Online: Mail: