Common use of Ongoing charges Clause in Contracts

Ongoing charges. once your financial plan is in place it is important to keep it under review, so it can be adapted, where necessary, as your circumstances change. Our ongoing services are designed to do this. Initial Advice Charges Our initial advice Fee covers the following: ▪ All of our initial meetings ▪ Fact finding process ▪ Risk profiling ▪ Strategic advice ▪ Arranging and implementing your financial solution The Process Stage 1: First meeting to discuss your needs and our services At our cost* Stage 2: Fact finding meeting to understand your full financial picture and risk profiling exercise At our cost* Stage 3: Recommendation report compiled At our cost* Stage 4: Recommendation meeting At our cost* Stage 5: Implementing your Investment Payment due on set up of product – Please see overleaf for details of example charges. Stage 6: On-going monitoring of your investments, 6- monthly valuation, annual review Your investments will be sold down to pay for this either monthly, quarterly, six monthly or annually: 0.75% or 1% of investment value. You will also be eligible for a discount on any future initial advice fees. *The cost is incorporated within the initial fee, which is payable only if you proceed with our recommendations. Our actual charges and fees (in pounds and xxxxx) will be agreed with you before we carry out any work and we’ll explain your payment options too. First Service Financial Limited is not registered for VAT. PLEASE NOTE: The charge presented at the time of recommendation is based upon the value of the amount being invested and calculated using the aggregate value of all funds under management with First Service Financial Ltd at the point of research. However, the actual charge will be dependent on the value of the funds being invested and calculated using the aggregate fund value of all funds under management at the point of transaction. Investments and Pensions Lump sums (new monies(gross)); Annuity Purchases 3% for investments up to £100,000 2% for amounts between £100,000 to £200,000 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000, you would incur a fee of £3,000 i.e.: £100,000 x 3% = £3,000 - Total Fee £3,000 Regular Contributions (new plans and top-ups) – pensions and investments (Year 1 only) 20% of the annual gross investment with a minimum charge of £750 for new clients. Here is an example to show how this could work based on a £350 (gross) per month policy: • Each month you pay your product premium £350 but for the first 12 months, your product provider pays us £70 of that £350. • Therefore, the total initial charge for our service is £840 • For the first 12 months - £280 per month is invested / £70 pays our charge. For existing clients, the gross annual amount will be charged based on the cumulative basis as detailed under the ‘Investment and Pensions’ section above. Drawdown and Transfers from Defined Contribution Pension Schemes 4.5% for investments up to £50,000 A further 3% for an amount between £50,000 and £100,000 A further 2% for an amount between £100,000 and £200,000 A further 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000 from a defined contribution scheme, you would incur a fee of £3,750 i.e.: £50,000 x 4.5% = £2,250 + £50,000 x 3% = £1,500 = Total Fee £3,750 For an existing client with investment funds only under management, the first £50,000.00 of a pension switch will be charged at 4.5% and the cumulative basis, based on total funds, thereafter. Transactional Suitable if you just want help on a specific area but don’t want a full financial planning review and are not looking for ongoing support afterwards Our charges are calculated on the same basis as the services described above since the advice process followed is the same albeit limited to a specific area of your finances. Stand-alone Cash Flow Forecasting Suitable if you want to model your assumed future lifetime cash flow without a review Fixed fee £1,250 Protection We will advise and make a recommendation for you after we have assessed your needs for a protection product (Life Assurance, Critical Illness, Income Protection, Accident Sickness & Unemployment, Family Income Benefit, Home Insurance) No fee – we will be paid by commission from the provider. Details will be provided to you in the suitability report. Payment Options Initial charges can be paid in a number of ways: • Cheque (unfortunately, we cannot accept payments by cash). • Payment via deductions from the financial product(s) you invest in, or (if relevant) deductions from the amount invested with a discretionary fund manager (DFM). Most product providers / DFMs offer this facility but using it will reduce the amount you have left to invest and may, depending on your circumstances, have other consequences (we’ll discuss this with you beforehand). • For investments held on a platform (an online investment administration service) you can choose to pay our charges out of the funds held in the platform cash account or directly when appropriate/required. It is important to maintain sufficient funds in the account to cover our charges as they become payable. • If, as a result of our recommendations, you take out a regular contribution product where investments are made on a monthly, quarterly or annual basis, it may be possible to have our initial charges deducted from the product in instalments (where the provider is able to offer this facility). In such cases, our normal approach will be for the payment to be spread over a maximum of 12 months. • In some limited circumstances (for protection planning only) we may receive commission from a product provider in relation to a financial product we have arranged for you. If we are paid by commission, we’ll tell you the amount before we carry out business for you. Please note that where tiered changing applies, the charge is based on the value as at point of research. Ongoing Advice Charges Option 1 - Premier Service Ongoing service Ongoing charges Client Review This service provides a review by your adviser once a year and covers: A review of the existing information you have provided us in relation to your investment objectives, financial situation, attitude to risk and ability to bear loss in relation to your investment objectives and, where required. We will then provide you with a written suitability report with any updates required to your financial plan. Our annual ongoing charge for this service is based on the valuation of your investment initially at the point of presentation of our recommendation to you but moves in line with the valuation of your investment at review (pre-agreed servicing arrangement). 0.75% of the value of all monies invested. (subject to a minimum fee of £360). This will be reviewed annually, and discounted subject to portfolio size. Example: If client had £100,000 invested, client would incur ongoing fee of £750 [£100,000 x 0.75%] = Total Fee £750

Ongoing charges. once Once your financial plan is in place it is it’s important to keep it under review, review so it can be adapted, where necessary, as your circumstances change. Our ongoing services are designed to do this. Initial Advice Charges Our initial advice Fee covers the following: ▪ All of our initial meetings ▪ Fact finding process ▪ Risk profiling ▪ Strategic advice ▪ Arranging and implementing your financial solution The Process Stage 1: First meeting to discuss your needs and our services At our cost* Stage 2: Fact finding meeting to understand your full financial picture and risk profiling exercise At our cost* Stage 3: Recommendation report compiled At our cost* Stage 4: Recommendation meeting At our cost* Stage 5: Implementing your Investment Payment due on set up of product – Please see overleaf for details of example charges. Stage 6: On-going monitoring of your investments, 6- monthly valuation, annual review Your investments will be sold down to pay for this either monthly, quarterly, six monthly or annually: 0.75% or 1% of investment value. You will also be eligible for a discount on any future initial advice fees. *The cost is incorporated within the initial fee, which is payable only if you proceed with our recommendations. Our actual charges and fees (in pounds and xxxxx) will be agreed with you before we carry out do any work and we’ll explain your payment options too. First Service Financial Limited is not registered for We’ll also let you know where any fees are subject to VAT. PLEASE NOTEInitial charges Service description Charges Financial Planning This service includes: The • An initial meeting to find out more about you (this initial discussion is at our expense) • Agreeing your financial goals and objectives • Establishing your attitude to and understanding of risks • Reviewing your current plans, investments and assets • Undertaking research to identify appropriate plans and solutions • Providing a personalised report and recommendations • A face to face meeting to discuss our recommendations • Implementation of agreed recommendations • Assessing the potential impact of key events on your plans (cash flow modelling) may also be included Our standard initial charge presented at the time is 3.0 % of recommendation is based upon the value of the amount being any funds invested and calculated using the aggregate value of all funds under management with First Service Financial Ltd at the point of research. However, the actual charge will be dependent on the value of the funds being invested and calculated using the aggregate fund value of all funds under management at the point of transaction. Investments and Pensions Lump sums (new monies(gross)); Annuity Purchases 3% for investments up to £100,000 2% for amounts between £100,000 to £200,000 1% for any amount above £200,000 (or transferred subject to a minimum fee of £750 and maximum fee of £20,000) £ 1,000. We will reduce this percentage for larger investment values. Here is an example are some examples of how our charges could apply: • If you invested £100,000, £ 25,000 our fee would be our minimum fee = £ 1,000 • If you invested £ 200,000 our fee would incur a fee of £3,000 i.e.: £100,000 x 3% = £3,000 - Total Fee £3,000 Regular Contributions (new plans and top-ups) – pensions and investments (Year 1 only) 20be 3.0 % of £ 200,000 = £ 6,000 • If you invested £ 500,000 our fee would be 2.0 % of £ 500,000 = £ 10,000 Retirement Planning This service includes: • As above for the annual gross investment financial planning service, but with a minimum charge of £750 for new clients. Here is an example to show how this could work based focus on a £350 (gross) per month policy: • Each month you pay your product premium £350 but for the first 12 months, your product provider pays us £70 of that £350. • Therefore, the total retirement planning Our standard initial charge for our service is £840 • For the first 12 months - £280 per month is 3.0 % of any funds invested / £70 pays our charge. For existing clients, the gross annual amount will be charged based on the cumulative basis as detailed under the ‘Investment and Pensions’ section above. Drawdown and Transfers from Defined Contribution Pension Schemes 4.5% for investments up to £50,000 A further 3% for an amount between £50,000 and £100,000 A further 2% for an amount between £100,000 and £200,000 A further 1% for any amount above £200,000 (or transferred subject to a minimum fee of £750 and maximum fee of £20,000) £ 1,000. Here is an example are some examples of how our charges could apply: • If you invested £100,000 from £ 25,000 our fee would be our minimum fee = £ 1,000 • If you invested £ 200,000 our fee would be 3.0 % of £ 200,000 = £ 6,000 • If you invested £ 500,000 our fee would be 2.0 % of £ 500,000 = £ 10,000 Note: Referral to a defined contribution schemeDiscretionary Fund Manager As part of our financial planning and retirement planning services we may decide it’s appropriate to recommend holding some / all of your investments with a Discretionary Fund Manager (DFM), a professional manager appointed to monitor your portfolio and make investment decisions on your behalf. We may charge you separately for work to establish the relationship between you and the DFM. You’ll need to pay these charges in addition to the charge for our advisory service and in addition to the DFM’s own charges. We do not apply an additional charge for any initial funds invested with the DFM. Protection Planning This service includes: • As above for the financial planning service, but with a focus on protection planning Where we are paid by commission, we will tell you the amount before we carry out any business for you. If you would incur prefer to pay a fee of £3,750 i.e.: £50,000 x 4.5% = £2,250 + £50,000 x 3% = £1,500 = Total Fee £3,750 For an existing client with investment funds only under managementfor this work, the first £50,000.00 of a pension switch our fee will be charged at 4.5% confirmed to you based upon the complexity of the case and likely work involved in placing the cumulative business. If we agree a fee basis, based on total fundswhere possible, thereafterwe would waive commission within the contract to reduce premiums. Transactional Suitable if you just want help on a specific area but don’t want a full financial planning review and are not looking for ongoing support afterwards Our charges are calculated on the same basis as the services described above since the advice process followed is the same albeit limited to a specific area of your finances. Stand-alone Cash Flow Forecasting Suitable if you want to model your assumed future lifetime cash flow without a review Fixed fee £1,250 Protection We will advise and make a recommendation for you after Any commission we have assessed your needs for a protection product (Life Assurance, Critical Illness, Income Protection, Accident Sickness & Unemployment, Family Income Benefit, Home Insurance) No fee – we will be paid by commission do receive from the provider. Details will product provider can be provided used to you in the suitability reportoffset against our fee. Payment Options options Initial charges can be paid in a number of ways: • Cheque or electronic transfer (unfortunately, we cannot accept payments by cash). • Payment via deductions from the financial product(s) you invest in, in or (if relevant) deductions from the amount invested with a discretionary fund manager (DFM). Most product providers / DFMs offer this facility but using it will reduce the amount you have left to invest and may, depending on your circumstances, have other consequences (we’ll discuss this with you beforehand). • For investments held on a platform (an online investment administration service) you can may choose to pay our charges out of the funds held in the platform cash account or directly when appropriate/required. It is account, although it’s important to maintain sufficient funds in the account to cover our charges as they become payable. • If, as a result of our recommendations, you take out a regular contribution product where investments are made on a monthly, quarterly or annual basis, it may be possible to have our initial charges deducted from the product in instalments (where the provider is able to offer this facility). In such cases, our normal approach will be for the payment to be spread over a maximum of 12 months. • In some limited circumstances (Here’s an example to show how this could work based on a £ 200 per month policy: - The initial charge for protection planning only) we may receive commission from a our service £ 500 - The monthly charge over 12 months is £ 500 divided by 12 = £ 41.67 - Each month you pay your product premium £200 but for the first 12 months your product provider in relation to a financial product we have arranged for youpays us £ 41.67 of that £ 200 - For the first 12 months - £ 158.33 is invested / £ 41.67 pays our charge Ongoing charges Our ongoing services are optional. If we are paid by commissionyou agree to purchase an ongoing service, we’ll tell you the amount before we carry out business for you. Please note that where tiered changing appliesunless otherwise agreed, the charge is based on service will be provided as a follow up to the value as at point of researchinitial service. Ongoing Advice Charges Option 1 - Premier Service Ongoing service Ongoing charges Client Review This service provides a review by includes: • An annual face to face or telephone meeting (your choice) with your adviser once a year and covers: • A review of the existing information you have provided us in relation your financial goals and objectives • An up to date valuation of your investment objectives, financial situation, current investments • A review of how your investments are invested and continued suitability • A periodic review of your attitude to risk and ability to bear loss in relation to capacity for loss, based upon your investment updated circumstances, financial goals and objectives and, where required. We will then provide you with a written suitability report with • Implementation of agreed changes • A summary setting out the results of the review and confirming any updates required to changes made and action points agreed • Assessing the potential impact of key events on your financial plan. plans (cash flow modelling) may also be included Our standard annual ongoing charge for this service is based on the valuation of your investment initially at the point of presentation of our recommendation to you but moves in line with the valuation of your investment at review (pre-agreed servicing arrangement). 0.751.00 % of the value of all monies invested. (funds under management subject to a minimum fee of £360)£ 750 per annum We will reduce this percentage for larger investment values. Here are some examples of how our charges could apply: • For a fund of £ 50,000, our fee would be our minimum fee = £ 750 per annum • For a fund of £ 200,000 our fee would be0.75 % of £ 200,000 = £ 1,500 per annum • For a fund of £ 500,000 our fee would be 0.50 % of £ 500,000 = £ 2,500 per annum Please note that our charges will increase as the value of your investment funds increases. Discretionary review Where some of all of your funds are invested with a Discretionary Fund Manager we will help to manage the relationship between you and the DFM. This includes: • Reviewing the DFM’s performance on a quarterly basis • Attending annual review meetings to ensure the DFM service continues to meet your needs, objectives and mandate We do not normally charge you separately for our work to manage the relationship between you and the DFM. If a charge does apply, we will tell you exactly how much this charge will be reviewed annuallyand how it is calculated. Payment options Ongoing charges can be paid in a number of ways: 1. A regular fee, and discounted subject paid by invoice or standing order 2. By deduction from your investment(s) on a monthly, quarterly, six-monthly or annual basis, where the product / platform provider or DFM is able to portfolio sizeoffer this facility 3. Example: If client had £100,000 investedFor investments held on a platform (an online investment administration service) you may choose to pay our charges out of the funds held in the platform cash account, client would incur ongoing fee of £750 [£100,000 x 0.75%] = Total Fee £750although it’s important to maintain sufficient funds in the account to cover our charges as they become payable.

Ongoing charges. once your financial plan is in place it is important to keep it under review, so it can be adapted, where necessary, as your circumstances change. Our ongoing services are designed to do this. Initial Advice Charges Our initial advice Fee covers the following: ▪ All of our initial meetings ▪ Fact finding process ▪ Risk profiling ▪ Strategic advice ▪ Arranging and implementing your financial solution The Process Stage 1: First meeting to discuss your needs and our services At our cost* Stage 2: Fact finding meeting to understand your full financial picture and risk profiling exercise At our cost* Stage 3: Recommendation report compiled At our cost* Stage 4: Recommendation meeting At our cost* Stage 5: Implementing your Investment Payment due on set up of product – Please see overleaf for details of example charges. Stage 6: On-going monitoring of your investments, 6- monthly valuation, annual review Your investments will be sold down to pay for this either monthly, quarterly, six monthly or annually: 0.75% or 1% of investment value. You will also be eligible for a discount on any future initial advice fees. *The cost is incorporated within the initial fee, which is payable only if you proceed with our recommendations. Our actual charges and fees (in pounds and xxxxx) will be agreed with you before we carry out any work and we’ll explain your payment options too. First Service Financial Limited is not registered for VAT. PLEASE NOTE: The charge presented at the time of recommendation is based upon the value of the amount being invested and calculated using the aggregate value of all funds under management with First Service Financial Ltd at the point of research. However, the actual charge will be dependent on the value of the funds being invested and calculated using the aggregate fund value of all funds under management at the point of transaction. Investments and Pensions Lump sums (new monies(gross)); Annuity Purchases 3% for investments up to £100,000 2% for amounts between £100,000 to £200,000 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000, you would incur a fee of £3,000 i.e.: £100,000 x 3% = £3,000 - Total Fee £3,000 Regular Contributions (new plans and top-top ups) – − pensions and investments (Year 1 only) 2030% of the annual gross investment with a minimum charge of £750 for new clients750. Here is an example to show how this could work based on a £350 300 (gross) per month policy: • Each month you pay your product premium £350 300 but for the first 12 months, months your product provider pays us £70 90 of that £350300. • The monthly charge over 12 months is £1,080 divided by 12 = £90. • Therefore, the total initial charge for our service is £840 1,080 • For the first 12 months - £280 210 per month is invested / £70 90 pays our charge. For existing clients, the gross annual amount will be charged based on the cumulative basis as detailed under the ‘Investment and Pensions’ section above. Drawdown and Transfers from Defined Contribution Pension Schemes 4.5% for investments up to £50,000 A further 3% for an amount between £50,000 and £100,000 A further 2% for an amount between £100,000 and £200,000 A further 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000 from a defined contribution scheme, you would incur a fee of £3,750 i.e.: £50,000 x 4.5% = £2,250 + £50,000 x 3% = £1,500 = Total Fee £3,750 For an existing client with investment funds only under management, the first £50,000.00 of a pension switch will be charged at 4.5% and the cumulative basis, based on total funds, thereafter. Transactional Suitable if you just want help on a specific area but don’t want a full financial planning review and are not looking for ongoing support afterwards Our charges are calculated on the same basis as the services described above since the advice process followed is the same albeit limited to a specific area of your finances. Stand-alone Cash Flow Forecasting Suitable if you want to model your assumed future lifetime cash flow without a review Fixed fee £1,250 Protection We will advise and make a recommendation for you after we have assessed your needs for a protection product (Life Assurance, Critical Illness, Income Protection, Accident Sickness & Unemployment, Family Income Benefit, Home Insurance) No fee – − we will be paid by commission from the provider. Details will be provided to you in the suitability report. Payment Options Initial charges can be paid in a number of ways: • Cheque (unfortunately, we cannot accept payments by cash). • Payment via deductions from the financial product(s) you invest in, or (if relevant) deductions from the amount invested with a discretionary fund manager (DFM). Most product providers / DFMs offer this facility but using it will reduce the amount you have left to invest and may, depending on your circumstances, have other consequences (we’ll discuss this with you beforehand). • For investments held on a platform (an online investment administration service) you can choose to pay our charges out of the funds held in the platform cash account or directly when appropriate/required. It is important to maintain sufficient funds in the account to cover our charges as they become payable. • If, as a result of our recommendations, you take out a regular contribution product where investments are made on a monthly, quarterly or annual basis, it may be possible to have our initial charges deducted from the product in instalments (where the provider is able to offer this facility). In such cases, our normal approach will be for the payment to be spread over a maximum of 12 months. • In some limited circumstances (for protection planning only) we may receive commission from a product provider in relation to a financial product we have arranged for you. If we are paid by commission, we’ll tell you the amount before we carry out business for you. Please note that where tiered changing applies, the charge is based on the value as at point of research. Ongoing Advice Charges Option 1 - Premier Service Ongoing service Ongoing charges Client Review This service provides a review by your adviser once a year and covers: A review of the existing information you have provided us in relation to your investment objectives, financial situation, attitude to risk and ability to bear loss in relation to your investment objectives and, where required. We will then provide you with a written suitability report with any updates required to your financial plan. Our annual ongoing charge for this service is based on the valuation of your investment initially at the point of presentation of our recommendation to you but moves in line with the valuation of your investment at review (pre-agreed servicing arrangement). 0.75% of the value of all monies invested. (subject to a minimum fee of £360). This will be reviewed annually, and discounted subject to portfolio size. Example: If client had £100,000 invested, client would incur ongoing fee of £750 [£100,000 x 0.75%] = Total Fee £750

Ongoing charges. once your financial plan is in place it is important to keep it under review, so it can be adapted, where necessary, as your circumstances change. Our ongoing services are designed to do this. Initial Advice Charges Our initial advice Fee covers the following: ▪ All of our initial meetings ▪ Fact finding process ▪ Risk profiling ▪ Strategic advice ▪ Arranging and implementing your financial solution The Process Stage 1: First meeting to discuss your needs and our services At our cost* Stage 2: Fact finding meeting to understand your full financial picture and risk profiling exercise At our cost* Stage 3: Recommendation report compiled At our cost* Stage 4: Recommendation meeting At our cost* Stage 5: Implementing your Investment Payment due on set up of product – Please see overleaf for details of example charges. Stage 6: On-going monitoring of your investments, 6- monthly valuation, annual review Your investments will be sold down to pay for this either monthly, quarterly, six monthly or annually: 0.75% or 1% of investment value. You will also be eligible for a discount on any future initial advice fees. value *The cost is incorporated within the initial fee, which is payable only if you proceed with our recommendations. Our actual charges and fees (in pounds and xxxxx) will be agreed with you before we carry out any work and we’ll explain your payment options too. First Service Financial Limited is not registered for VAT. PLEASE NOTE: The charge presented at the time of recommendation is based upon the value of the amount being invested and calculated using the aggregate value of all funds under management with First Service Financial Ltd valuation at the point of research. Howeverresearch however, the actual charge will be dependent on the value of the funds being invested and calculated using the aggregate fund value of all funds under management valuation at the point of transaction. Investments and Pensions Lump sums (new monies(gross)); Annuity Purchases 3% for investments up to £100,000 2% for amounts between £100,000 to £200,000 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000, you would incur a fee of £3,000 i.e.: £100,000 x 3% = £3,000 - Total Fee £3,000 Regular Contributions (new plans and top-top ups) – pensions and investments (Year 1 only) 2030% of the annual gross investment with a minimum charge of £750 for new clients750. Here is an example to show how this could work based on a £350 300 (gross) per month policy: • Each month you pay your product premium £350 300 but for the first 12 months, months your product provider pays us £70 90 of that £350300. • The monthly charge over 12 months is £1,080 divided by 12 = £90. • Therefore, the total initial charge for our service is £840 1,080 • For the first 12 months - £280 210 per month is invested / £70 90 pays our charge. For existing clients, the gross annual amount will be charged based on the cumulative basis as detailed under the ‘Investment and Pensions’ section above. Drawdown and Transfers from Defined Contribution Pension Schemes 4.5% for investments up to £50,000 A further 3% for an amount between £50,000 and £100,000 A further 2% for an amount between £100,000 and £200,000 A further 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000 from a defined contribution scheme, you would incur a fee of £3,750 i.e.: £50,000 x 4.5% = £2,250 + £50,000 x 3% = £1,500 = Total Fee £3,750 For an existing client with investment funds only under management, the first £50,000.00 of a pension switch will be charged at 4.5% and the cumulative basis, based on total funds, thereafter. Transactional Suitable if you just want help on a specific area but don’t want a full financial planning review and are not looking for ongoing support afterwards Our charges are calculated on the same basis as the services described above since the advice process followed is the same albeit limited to a specific area of your finances. Stand-alone Cash Flow Forecasting Suitable if you want to model your assumed future lifetime cash flow without a review Fixed fee £1,250 Protection We will advise and make a recommendation for you after we have assessed your needs for a protection product (Life Assurance, Critical Illness, Income Protection, Accident Sickness & Unemployment, Family Income Benefit, Home Insurance) No fee – we will be paid by commission from the provider. Details will be provided to you in the suitability report. Payment Options Initial charges can be paid in a number of ways: • Cheque (unfortunately, we cannot accept payments by cash). • Payment via deductions from the financial product(s) you invest in, or (if relevant) deductions from the amount invested with a discretionary fund manager (DFM). Most product providers / DFMs offer this facility but using it will reduce the amount you have left to invest and may, depending on your circumstances, have other consequences (we’ll discuss this with you beforehand). • For investments held on a platform (an online investment administration service) you can choose to pay our charges out of the funds held in the platform cash account or directly when appropriate/required. It is important to maintain sufficient funds in the account to cover our charges as they become payable. • If, as a result of our recommendations, you take out a regular contribution product where investments are made on a monthly, quarterly or annual basis, it may be possible to have our initial charges deducted from the product in instalments (where the provider is able to offer this facility). In such cases, our normal approach will be for the payment to be spread over a maximum of 12 months. • In some limited circumstances (for protection planning only) we may receive commission from a product provider in relation to a financial product we have arranged for you. If we are paid by commission, we’ll tell you the amount before we carry out business for you. Please note that where tiered changing applies, the charge is based on the value as at point of research. Ongoing Advice Charges Option 1 - Premier Service Ongoing service Ongoing charges Client Review This service provides a review by your adviser once a year and covers: A review of the existing information you have provided us in relation to your investment objectives, financial situation, attitude to risk and ability to bear loss in relation to your investment objectives and, where required. We will then provide you with a written suitability report with any updates required to your financial plan. Our annual ongoing charge for this service is based on the valuation of your investment initially at the point of presentation of our recommendation to you but moves in line with the valuation of your investment at review (pre-agreed servicing arrangement). 0.75% of the value of all monies invested. (subject to a minimum fee of £360350). This will be reviewed annually, and discounted subject to portfolio size. Example: If client had £100,000 invested, client would incur ongoing fee of £750 [£100,000 x 0.75%] = Total Fee £750

Ongoing charges. once your financial plan is in place it is important to keep it under review, so it can be adapted, where necessary, as your circumstances change. Our ongoing services are designed to do this. Initial Advice Charges Our initial advice Fee covers the following: ▪ All of our initial meetings ▪ Fact finding process ▪ Risk profiling ▪ Strategic advice ▪ Arranging and implementing your financial solution Doing Our Bit We are very proud to have partnered with Ecologi to support 1m2 of habitat restoration in the UK (Wildflowers, Wetlands and Wildlife) for every new client who proceeds with our advice and we have also committed to planting a tree for every annual review completed. Ecologi is a platform for real climate action. They facilitate the funding of carbon offset projects and tree planting around the world. Their mission is to reduce 50% of global CO2 emissions by 2040 and responsibly plant billions of trees every year. Here at First Service Financial Ltd, sustainability is important to us and we know it is for many of our clients. That is why alongside the work we do with Ecologi, we also have specific advice processes and investments that help meet client's ethical preferences. The Process Stage 1: First meeting to discuss your needs and our services At our cost* Stage 2: Fact finding meeting to understand your full financial picture and risk profiling exercise At our cost* Stage 3: Recommendation report compiled At our cost* Stage 4: Recommendation meeting At our cost* Stage 5: Implementing your Investment Payment due on set up of product – Please see overleaf for details of example charges. Stage 6: On-going monitoring of your investments, 6- monthly valuation, annual review Your investments will be sold down to pay for this either monthly, quarterly, six monthly or annually: 0.75% or 1% of investment value. You will also be eligible for a discount on any future initial advice fees. *The cost is incorporated within the initial fee, which is payable only if you proceed with our recommendations. Our actual charges and fees (in pounds and xxxxx) will be agreed with you before we carry out any work and we’ll explain your payment options too. First Service Financial Limited is not registered for VAT. PLEASE NOTE: The charge presented at the time of recommendation is based upon the value of the amount being invested and calculated using the aggregate value of all funds under management with First Service Financial Ltd at the point of research. However, the actual charge will be dependent on the value of the funds being invested and calculated using the aggregate fund value of all funds under management at the point of transaction. Investments and Pensions Lump sums (new monies(gross)); Annuity Purchases 3% for investments up to £100,000 2% for amounts between £100,000 to £200,000 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000, you would incur a fee of £3,000 i.e.: £100,000 x 3% = £3,000 - Total Fee £3,000 Regular Contributions (new plans and top-ups) – pensions and investments (Year 1 only) 20% of the annual gross investment with a minimum charge of £750 for new clients. Here is an example to show how this could work based on a £350 (gross) per month policy: • Each month you pay your product premium £350 but for the first 12 months, your product provider pays us £70 of that £350. • Therefore, the total initial charge for our service is £840 • For the first 12 months - £280 per month is invested / £70 pays our charge. For existing clients, the gross annual amount will be charged based on the cumulative basis as detailed under the ‘Investment and Pensions’ section above. Drawdown and Transfers from Defined Contribution Pension Schemes 4.5% for investments up to £50,000 A further 3% for an amount between £50,000 and £100,000 A further 2% for an amount between £100,000 and £200,000 A further 1% for any amount above £200,000 (subject to a minimum fee of £750 and maximum fee of £20,000) Here is an example of how our charges could apply: If you invested £100,000 from a defined contribution scheme, you would incur a fee of £3,750 i.e.: £50,000 x 4.5% = £2,250 + £50,000 x 3% = £1,500 = Total Fee £3,750 For an existing client with investment funds only under management, the first £50,000.00 of a pension switch will be charged at 4.5% and the cumulative basis, based on total funds, thereafter. Transactional Suitable if you just want help on a specific area but don’t want a full financial planning review and are not looking for ongoing support afterwards Our charges are calculated on the same basis as the services described above since the advice process followed is the same albeit limited to a specific area of your finances. Stand-alone Cash Flow Forecasting Suitable if you want to model your assumed future lifetime cash flow without a review Fixed fee £1,250 Protection We will advise and make a recommendation for you after we have assessed your needs for a protection product (Life Assurance, Critical Illness, Income Protection, Accident Sickness & Unemployment, Family Income Benefit, Home Insurance) No fee – we will be paid by commission from the provider. Details will be provided to you in the suitability report. Payment Options Initial charges can be paid in a number of ways: • Cheque (unfortunately, we cannot accept payments by cash). • Payment via deductions from the financial product(s) you invest in, or (if relevant) deductions from the amount invested with a discretionary fund manager (DFM). Most product providers / DFMs offer this facility but using it will reduce the amount you have left to invest and may, depending on your circumstances, have other consequences (we’ll discuss this with you beforehand). • For investments held on a platform (an online investment administration service) you can choose to pay our charges out of the funds held in the platform cash account or directly when appropriate/required. It is important to maintain sufficient funds in the account to cover our charges as they become payable. • If, as a result of our recommendations, you take out a regular contribution product where investments are made on a monthly, quarterly or annual basis, it may be possible to have our initial charges deducted from the product in instalments (where the provider is able to offer this facility). In such cases, our normal approach will be for the payment to be spread over a maximum of 12 months. • In some limited circumstances (for protection planning only) we may receive commission from a product provider in relation to a financial product we have arranged for you. If we are paid by commission, we’ll tell you the amount before we carry out business for you. Please note that where tiered changing applies, the charge is based on the value as at point of research. Ongoing Advice Charges Option 1 - Premier Service Ongoing service Ongoing charges Client Review This service provides a review by your adviser once a year and covers: A review of the existing information you have provided us in relation to your investment objectives, financial situation, attitude to risk and ability to bear loss in relation to your investment objectives and, where required. We will then provide you with a written suitability report with any updates required to your financial plan. Our annual ongoing charge for this service is based on the valuation of your investment initially at the point of presentation of our recommendation to you but moves in line with the valuation of your investment at review (pre-agreed servicing arrangement). 0.75% of the value of all monies invested. (subject to a minimum fee of £360). This will be reviewed annually, and discounted subject to portfolio size. Example: If client had £100,000 invested, client would incur ongoing fee of £750 [£100,000 x 0.75%] = Total Fee £750.