Common use of ONLINE TRANSACTIONS Clause in Contracts

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised User uses any of the Online Services, the Client or Authorised User will be able to: (a) issue Instructions to ZHGto which is an offer to enter into an Order at the prices quotedon the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG account; (c) use such other facilities as ZHG may from time to time make available throughthe Online Services. 10.2 ZHGmay at any time without notice suspend, withdraw or deny access to the Online Services toa Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia telephone or email. 10.4 ZHG can delay, decline or reverse any Order if ZHG reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrime; (b) believes that by carrying out the transaction ZHGmight breach our compliance obligations ; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment . ZHG will not be responsible for any loss of or damage to a Client 's data , software , computer , electronic devices , telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG will not be responsible for any losses incurred by failure todo this. ZHG shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree . 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe Online Services will cease immediately and without Notice. ZHG will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipment.

ONLINE TRANSACTIONS. 10.1 10.1. If the Client or the Client’s an Authorised User uses any of the Online Services, Services the Client or Authorised User will be able to: (a) issue Instructions an Instruction to ZHGto Compass which is an offer to enter into an Order at the prices quotedon exchange rate quoted on the Online ServiceServices; (b) obtain information relating to balances and transactions booked on the Client's ZHG Compass account; (c) create and manage beneficiary information; and (d) use such other facilities as ZHG Compass may from time to time make available throughthe through the Online Services. 10.2 ZHGmay 10.2. Compass may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 10.3. A Client can end access to an the Online Service Services at any time by contacting ZHGvia Compass via telephone or email. 10.4 ZHG 10.4. Compass can delay, decline or reverse any Order if ZHG Compass reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight Compass might breach our its compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG Compass will not be liable for delaying or refusing to carry out an InstructionOrder. 10.5 10.5. The Client will be liable for all Orders made when using any of the Online Services including instances of orders placed relying on Instructions received due to a fraud or cyber security incident or effected by any other misuse, fraud or abuse by the Client or the Client's , Authorised Users or third party or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG 10.6. Compass may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services Services currently available at any time. ZHG Compass will notify Clients of such changes by either placing a message on the client areaWebsite, trading platform log on page of the Online Services or by email. 10.7 10.7. Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG Compass will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 10.8. Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG Compass will not be responsible for any losses incurred by failure todo to do this. ZHG Compass shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG Compass is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 10.9. Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,, computer or database connected to any of the Online Services;; or (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 . By breaching this provision, provision a Client may also commit a criminal offence. ZHG Compass may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG Compass will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.

ONLINE TRANSACTIONS. 10.1 9.1 If the Client or the Client’s Authorised User uses any of the Online Services, Services the Client or Authorised User will be able to: (a) issue Instructions to ZHGto which is an offer VGP to enter into an Order execute Orders at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG VGP account; (c) use such other facilities as ZHG VGP may from time to time make available throughthe through the Online Services. 10.2 ZHGmay 9.2 VGP may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 9.3 A Client can end access to an Online Service at any time by contacting ZHGvia VGP via telephone or email. 10.4 ZHG 9.4 VGP can delay, decline or reverse any Order Instruction if ZHG VGP reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight VGP might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG VGP will not be liable for delaying or refusing to carry out an Instruction. 10.5 9.5 The Client will be liable for all Orders Instructions made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG 9.6 VGP may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG VGP will notify Clients of such changes by either placing a message on the client areaWebsite, trading platform log on page of the Online Service or by email. 10.7 9.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG VGP will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 9.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG VGP will not be responsible for any losses incurred by failure todo to do this. ZHG VGP shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG VGP is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 9.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,, computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 9.10 By breaching this provision, provision a Client may also commit a criminal offence. ZHG VGP may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG VGP will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised Authorized User uses any of the Online Services, the Client or Authorised Authorized User will be able to: (a) issue Instructions to ZHGto Xxxx Private Capital to which is an offer to enter into an Order at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG Xxxx Private Capital account; (c) use such other facilities as ZHG Xxxx Private Capital may from time to time make available throughthe through the Online Services. 10.2 ZHGmay Xxxx Private Capital may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Authorized Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia Xxxx Private Capital via telephone or email. 10.4 ZHG Xxxx Private Capital can delay, decline or reverse any Order if ZHG Xxxx Private Capital reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight Xxxx Private Capital might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG Xxxx Private Capital will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Authorized Users or where the Client or the Client's Authorised Authorized Users have disclosed Security Details to a third party. 10.6 ZHG Xxxx Private Capital may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG Xxxx Private Capital will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG Xxxx Private Capital will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG Xxxx Private Capital will not be responsible for any losses incurred by failure todo to do this. ZHG Xxxx Private Capital shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG Xxxx Private Capital is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised unAuthorized access to any of the Online Services or any server,, computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-denial- of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG Xxxx Private Capital may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG Xxxx Private Capital will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised User uses any of the Online Services, the Client or Authorised User will be able to: (a) issue Instructions to ZHGto VGP to which is an offer to enter into an Order at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG VGP account; (c) use such other facilities as ZHG VGP may from time to time make available throughthe through the Online Services. 10.2 ZHGmay VGP may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia VGP via telephone or email. 10.4 ZHG VGP can delay, decline or reverse any Order if ZHG VGP reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight VGP might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG VGP will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG VGP may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG VGP will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG VGP will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG VGP will not be responsible for any losses incurred by failure todo to do this. ZHG VGP shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG VGP is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG VGP may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG VGP will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised User uses any of the Online Services, the Client or Authorised User will be able to: (a) issue Instructions to ZHGto UM to which is an offer to enter into an Order at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG UM account; (c) use such other facilities as ZHG UM may from time to time make available throughthe through the Online Services. 10.2 ZHGmay UM may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia UM via telephone or email. 10.4 ZHG UM can delay, decline or reverse any Order if ZHG UM reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight UM might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG UM will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG UM may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG UM will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG UM will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG UM will not be responsible for any losses incurred by failure todo to do this. ZHG UM shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG UM is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,, computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG UM may report any such breach to the relevant law enforcement authorities and will co-co- operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG UM will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised User uses any of the Online Services, the Client or Authorised User will be able to: (a) issue Instructions to ZHGto HoldingFx to which is an offer to enter into an Order at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG HoldingFx account; (c) use such other facilities as ZHG HoldingFx may from time to time make available throughthe through the Online Services. 10.2 ZHGmay HoldingFx may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia HoldingFx via telephone or email. 10.4 ZHG HoldingFx can delay, decline or reverse any Order if ZHG HoldingFx reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight HoldingFx might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG HoldingFx will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG HoldingFx may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG HoldingFx will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG HoldingFx will not be responsible for any loss of or damage to a Client 's data Client’s data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG HoldingFx will not be responsible for any losses incurred by failure todo to do this. ZHG HoldingFx shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG HoldingFx is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,, computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-denial- of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG HoldingFx may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG HoldingFx will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised User uses any of the Online Services, the Client or Authorised User will be able to: (a) issue Instructions to ZHGto VGP to which is an offer to enter into an Order at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG VGP account; (c) use such other facilities as ZHG VGP may from time to time make available throughthe through the Online Services. 10.2 ZHGmay VGP may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia VGP via telephone or email. 10.4 ZHG VGP can delay, decline or reverse any Order if ZHG VGP reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrime; (b) believes that by carrying out the transaction ZHGmight VGP might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG VGP will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG VGP may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG VGP will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG VGP will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG VGP will not be responsible for any losses incurred by failure todo to do this. ZHG VGP shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG VGP is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG VGP may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG VGP will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipment.

ONLINE TRANSACTIONS. 10.1 If the Client or the Client’s Authorised User uses any of the Online Services, the Client or Authorised User will be able to: (a) issue Instructions to ZHGto VGP to which is an offer to enter into an Order at the prices quotedon quoted on the Online Service; (b) obtain information relating to balances and transactions booked on the Client's ZHG VGP account; (c) use such other facilities as ZHG VGP may from time to time make available throughthe through the Online Services. 10.2 ZHGmay VGP may at any time without notice suspend, withdraw or deny access to the Online Services toa to a Client or one or more of the Client's Authorised Users for any reason including but not limited to security, quality of service, failure by the Client to pay an amount when due or breach by theClient the Client of any provision of this Agreement. 10.3 A Client can end access to an Online Service at any time by contacting ZHGvia VGP via telephone or email. 10.4 ZHG VGP can delay, decline or reverse any Order if ZHG VGP reasonably: (a) suspects that the transaction might be unlawful or might be associated with financialcrimefinancial crime; (b) believes that by carrying out the transaction ZHGmight VGP might breach our compliance obligations obligations; or (c) believes that you are in breach of this Agreement. Under such circumstances ZHG VGP will not be liable for delaying or refusing to carry out an Instruction. 10.5 The Client will be liable for all Orders made when using any of the Online Services including instances of any misuse, fraud or abuse by the Client or the Client's Authorised Users or where the Client or the Client's Authorised Users have disclosed Security Details to a third party. 10.6 ZHG VGP may change the minimum specification required to access the Online Services and also may make operational changes to and alter the services currently available at any time. ZHG VGP will notify Clients of such changes by either placing a message on the client area, trading platform or by email. 10.7 Clients are responsible for obtaining, maintaining and ensuring compatibility of their electronic software, devices and equipment equipment. ZHG VGP will not be responsible for any loss of or damage to a Client Client's data data, software software, computer computer, electronic devices devices, telecommunications or other equipment caused by use of any of the Online Services, unless such loss or damage is directly andsolely and solely caused by our negligence or deliberate default. 10.8 Clients are responsible for ensuring that their electronic devices and equipment are free from viruses and other malware and ZHG VGP will not be responsible for any losses incurred by failure todo to do this. ZHG VGP shall use reasonable endeavours to keep the Online Services free from viruses and corrupt files but cannot guarantee that the Online Services will be free from infection by viruses or anything else with contaminating or destructive properties. ZHG VGP is not able to guarantee that access to any of the Online Services will be uninterrupted, continuous or errorfree error free. 10.9 Clients must not: (a) misuse any of the Online Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful; (b) attempt to gain unauthorised access to any of the Online Services or any server,, computer or database connected to any of the Online Services; (c) attack any of the Online Services via a denial-of-service attack or a distributed denial-of service attack. 10.10 By breaching this provision, a Client may also commit a criminal offence. ZHG VGP may report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing a Client's identity to them. In the event of such a breach, the Client's right to usethe use the Online Services will cease immediately and without Notice. ZHG VGP will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect a Client's electronic devices andequipmentand equipment.