Onsite Security. A. The Employer will make reasonable efforts to protect employees from abusive and threatening clients and will take reasonable precautions to ensure such protections. When management becomes aware of threats received by phone or is alerted to a threat through the Visitor Intake Process (VIP), appropriate action will be taken in accordance with agency policy. Employees witnessing an incident are encouraged to alert Management. Reportable incidents include threats or potential threats that affect the security and safety of SSA employees, guards, visitors, facilities and records.
Appears in 3 contracts
Samples: National Agreement, National Agreement, National Agreement
Onsite Security. A. The Employer will make reasonable efforts to protect employees from abusive and threatening clients and will take reasonable precautions to ensure such protections. When management becomes aware of threats received by phone or is alerted to a threat through the Visitor Intake Process (VIPVIPr), appropriate action will be taken in accordance with agency policy. Employees witnessing an incident are encouraged to alert Management. Reportable incidents include threats or potential threats that affect the security and safety of SSA employees, guards, visitors, facilities and records.
Appears in 2 contracts
Samples: National Agreement, National Agreement