Operators. All Hospital Personnel who receive incoming telephone calls from the public will receive special instructions on using TTY's and the telephone relay service to make and receive calls to and from persons using TTY's.
Appears in 2 contracts
Samples: Settlement Agreement, Settlement Agreement
Operators. All Hospital Personnel who receive incoming telephone calls from the public will receive special instructions on using TTY's and the telephone relay service ’s to make and receive telephone calls to and from persons using TTY'swill receive training generally on the existence in the Hospital of an Information Office and Administrator(s) and complaint resolution processes.
Appears in 1 contract
Samples: Settlement Agreement
Operators. All Hospital Personnel who receive whose duties include receipt of incoming telephone calls from the public will receive special instructions on using TTY's ’s and the telephone relay service Utah Relay or similar services to make and receive calls to and from persons using TTY'stelephone calls.
Appears in 1 contract
Samples: Settlement Agreement
Operators. All Hospital Personnel personnel who receive incoming telephone calls from the public will receive special instructions on using TTY's and the telephone relay service ’s to make and receive telephone calls to and from persons using TTY'swill receive training generally on the existence of the Program implemented by this Agreement, the contact information for the Patient Relations Office and/or the individuals knowledgeable about the Program, and the complaint resolution processes. 5.
Appears in 1 contract
Samples: Settlement Agreement
Operators. All Hospital Personnel who receive incoming telephone calls from the public will receive special instructions on using TTY's ’s and the telephone relay service to make and receive calls to and from persons using TTY's’s. 62.
Appears in 1 contract
Samples: Settlement Agreement
Operators. All Hospital Personnel who receive incoming telephone calls from the public will receive special instructions on using TTY's and the telephone relay service ’s to make and receive telephone calls to and from persons using TTY'swill receive training generally on the existence in the Hospital of an Information Office and Administrator(s) and complaint resolution processes. 5.
Appears in 1 contract
Samples: Settlement Agreement