Oracle’s Obligations. Oracle will make available Support Services access during Normal Support Hours for the Customer to report Incidents and receive assistance. On receipt of an Incident report, Oracle shall establish whether there is an Incident for which the Customer is entitled to Support Services under these Support Terms and, if so, shall:
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Samples: www.netsuite.com, www.netsuite.com, www.netsuite.com
Oracle’s Obligations. Oracle will make available Support Services access during Normal Support Hours for the Customer You to report Incidents and receive assistance. On receipt of an Incident report, Oracle shall establish whether there is an Incident for which the Customer is You are entitled to Support Services under these Support Terms and, if so, shall:
Appears in 1 contract
Samples: www.oracle.com
Oracle’s Obligations. Oracle will make available Support Services access during Normal Support Hours for the Customer to report Incidents and receive assistance. On receipt of an Incident report, Oracle shall establish whether there is an Incident for which the Customer is entitled to Support Services under these Support Terms and, if so, shall:shall:
Appears in 1 contract
Samples: www.netsuite.com
