Other Access Limitations Sample Clauses
Other Access Limitations. Common events that can limit access to E-911 via VoIP Service include but are not limited to: • Failure to Register New Location of Equipment. For IP Flexible T1, IP Integrated Access, and IP Trunking VoIP services, Verizon is able to provide access to E-911 only at the end-user’s registered primary service location. For these VoIP service types, if a VoIP phone is used at a location other than at the end-user’s registered primary service location, E-911 will not be available. For IP Centrex service, mobility is supported for the end-user’s IP phone or soft-phone (phone in the PC), but the end-user may only place calls from a location that is, in fact, the end-user’s registered address. Otherwise, E-911 calls will not be sent to the correct PSAP. If the end- user’s registered address is at a location different from the end-user’s land-line phone, use of the end-user’s land-line for 911 calls will not contact the correct PSAP. Customer must inform end-users that it is entirely their responsibility to use the tools available with VoIP Service to update their registered address.
Other Access Limitations. Common events that can limit access to E-911 include but are not limited to: • Loss of Electric Service. VoIP Service will be interrupted if there is a loss of electric service. Customers are urged to implement a battery backup system for VoIP Service. • Loss of Broadband Service. VoIP Service will be interrupted if the attendant broadband connection is not available. • Failure of Equipment. The malfunction or failure of equipment, software or hardware necessary for end-to-end Internet functionality (e.g., routers, IP phones, analog gateways, etc.) can limit access to E-911. • Failure to Register New Location of Equipment. Currently, Verizon is not able to provide E-911 except at the user’s registered primary service location. If a VoIP phone is to be used at a location other than the user’s registered primary service location, E-911 will not be available.