Other HCS Services. There are three (3) categories of Charges that are fixed and not priced on a per unit basis. These fixed charge HCS Services are: a) Data Center – This Service includes all resources required to operate the Austin Data Center and San Xxxxxx Data Center for Server Services, including the building lease, environmentals including HVAC, PDUs, and generator, utilities, wiring and cabling, building maintenance and security, and data center operations staff. b) Cross Functional Other – This Service includes all cross-functional services excluding CSM. These services include procurement, account management, and the PMO. The fixed charge is subject to change, upon mutual agreement of the Parties. c) Cross Functional Customer Service Management (CSM) – This Service includes the CSM support services. The fixed charge is subject to change, upon mutual agreement of the Parties, if there is a change in the number of DCS Customers. The change to the fixed charge will reflect the appropriate change in the level of effort required to support the revised profile of DCS Customers and will depend on the size of the change. In Contract Year 5, the Service Provider will issue credits, on a monthly basis, in an amount equal to any Charges for HCS Services in Section 22.6 that are also included in the Contract Year 5 Base Charges.
Appears in 3 contracts
Samples: Data Center Services Service Component Provider Master Services Agreement, Data Center Services Master Services Agreement, Data Center Services Service Component Provider Master Services Agreement
Other HCS Services. There are three (3) categories of Charges that are fixed and not priced on a per unit basis. These fixed charge HCS Services are:
a) Data Center – This Service includes all resources required to operate the Austin Data Center and San Xxxxxx Data Center for Server Services, including the building lease, environmentals including HVAC, PDUs, and generator, utilities, wiring and cabling, building maintenance and security, and data center operations staff.
b) Cross Functional Other – This Service includes all cross-functional services excluding CSM. These services include procurement, account management, and the PMO. The fixed charge is subject to change, upon mutual agreement of the Parties.
c) Cross Functional Customer Service Management (CSM) – This Service includes the CSM support services. The fixed charge is subject to change, upon mutual agreement of the Parties, if there is a change in the number of DCS Customers. The change to the fixed charge will reflect the appropriate change in the level of effort required to support the revised profile of DCS Customers and will depend on the size of the change. In Contract Year 5, the Service Provider will issue credits, on a monthly basis, in an amount equal to any Charges for HCS Services in Section 22.6 that are also included in the Contract Year 5 Base Charges.
Appears in 1 contract
Samples: Data Center Services Service Component Provider Master Services Agreement