Other Reporting. The Licensee must, within ten Business Days of receiving a written request from the School Council, provide to the School Council a written report detailing the following: (a) average utilisation rate for each session of education and care provided; (b) details of children enrolled in the Education and Care Service including their attendance; (c) copy of educator rosters; (d) all complaints received since the Commencement Date, any action taken to resolve these complaints and the timeframes for resolution; (e) child, parent and staff feedback; (f) details/results relating to any National Quality Framework audit conducted in connection with the Education and Care Service; and (g) any information and/or documentation it holds pertaining to this Licence At each quarterly meeting with the School Council, the Licensee must provide information on the following for the preceding three month period, (a) usage levels and vacancies (b) all complaints, action taken to resolve complaints and the timeframe for resolution; (c) child waiting lists; (d) National Quality Standard assessment and rating reports; (e) any breaches or non-compliance with the National Quality Framework requirements; (f) programming changes; (g) staffing; (h) policy changes; and (i) any incidents.
Appears in 7 contracts
Samples: Licence Agreement, Licence Agreement, School Council Licence Agreement
Other Reporting. The Licensee must, within ten Business Days of receiving a written request from the School Council, provide to the School Council a written report detailing the following:
(a) average utilisation rate for each session of education and care provided;
(b) details of children enrolled in the Education and Care Service including their attendance;
(c) copy of educator rosters;rosters;
(d) all complaints received since the Commencement Date, any action taken to resolve these complaints and the timeframes for resolution;
(e) child, parent and staff feedback;
(f) details/results relating to any National Quality Framework audit conducted in connection with the Education and Care Service; andand
(g) any information and/or documentation it holds pertaining to this Licence At each quarterly meeting with the School Council, the Licensee must provide information on the following for the preceding three month period,
(a) usage levels and vacancies
(b) all complaints, action taken to resolve complaints and the timeframe for resolution;resolution;
(c) child waiting lists;
(d) National Quality Standard assessment and rating reports;reports;
(e) any breaches or non-compliance with the National Quality Framework requirements;
(f) programming changes;
(g) staffing;staffing;
(h) policy changes; and
(i) any incidents.
Appears in 1 contract
Samples: School Council Licence Agreement