OUR PLATFORMS. 7.1. You will be able to: 1- download and install (where applicable) the trading platforms (the ‘Software’) or use a web-based version of the Software (where available) and you need to ensure they are accessible and operational. 2- use your Access Codes to log-in to the Software, as well as Eurotrader’s Client Portal from where you can view your accounts. It is also your responsibility to keep your Access Codes private, secure, and confidential. 7.2. In addition to the above, it is your responsibility to ensure that you can access our Software whenever necessary and during the times it is available. This responsibility extends to ensuring you have a dependable internet connection or any other necessary connection and maintaining the devices used for this purpose. 7.3. The Software may have been developed by a third party unrelated to Eurotrader. Eurotrader will make its best efforts to ensure that the Software is operational for the purpose of providing services under this Agreement by conducting reasonable tests. However, we cannot guarantee that the Software is free of errors or deficiencies. You acknowledge that we will not be held responsible for any losses, including but not limited to monetary loss, resulting from such errors or deficiencies. 7.4. We will, to a reasonable extent, keep the Software and related systems up to date. Maintenance, including server shutdowns, restarts, or refreshes, may be performed by us and/or a relevant third party from time to time to ensure the effective and efficient operation of the Software. Such actions may render the Software inaccessible or inoperative for a period. We will make our best efforts to schedule maintenance outside of trading hours, but you understand and accept that this may not always be possible. Therefore, you acknowledge that we will not be held responsible for any losses, including monetary loss and missed opportunities, resulting from maintenance or any action or omission by Eurotrader and/or the third-party software provider. This maintenance activity may be undertaken, for example, to introduce new symbols or address technical issues. 7.5. We will do our best to ensure the availability of the Software and other systems. In cases where continuous availability cannot be guaranteed, we will, to the best of our ability, provide you with advance notice. However, you understand and accept that we cannot ensure their uninterrupted availability at all times, due to factors such as: 1- Failures and errors, including technological issues like internet connectivity failures that may impact access to the Software, which either you or we rely on. 2- Service suspensions due to maintenance, repairs, updates, developments, and other issues beyond our control. 7.6. While we will make every effort to maintain the operation of the Software, we cannot accept any responsibility for the means, including computer equipment, that you use to access the Software, and we cannot guarantee their continued availability.
Appears in 3 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
OUR PLATFORMS. 7.1. You will be able to: 1- download and install (where applicable) the trading platforms (the ‘Software’) or use a web-web- based version of the Software (where available) and you need to ensure they are accessible and operational. 2- use your Access Codes to log-in to the Software, as well as Eurotrader’s Client Portal from where you can view your accounts. It is also your responsibility to keep your Access Codes private, secure, and confidential.
7.2. In addition to the above, it is your responsibility to ensure that you can access our Software whenever necessary and during the times it is available. This responsibility extends to ensuring you have a dependable internet connection or any other necessary connection and maintaining the devices used for this purpose.
7.3. The Software may have been developed by a third party unrelated to Eurotrader. Eurotrader will make its best efforts to ensure that the Software is operational for the purpose of providing services under this Agreement by conducting reasonable tests. However, we cannot guarantee that the Software is free of errors or deficiencies. You acknowledge that we will not be held responsible for any losses, including but not limited to monetary loss, resulting from such errors or deficiencies.
7.4. We will, to a reasonable extent, keep the Software and related systems up to date. Maintenance, including server shutdowns, restarts, or refreshes, may be performed by us and/or a relevant third party from time to time to ensure the effective and efficient operation of the Software. Such actions may render the Software inaccessible or inoperative for a period. We will make our best efforts to schedule maintenance outside of trading hours, but you understand and accept that this may not always be possible. Therefore, you acknowledge that we will not be held responsible for any losses, including monetary loss and missed opportunities, resulting from maintenance or any action or omission by Eurotrader and/or the third-party software provider. This maintenance activity may be undertaken, for example, to introduce new symbols or address technical issues.
7.5. We will do our best to ensure the availability of the Software and other systems. In cases where continuous availability cannot be guaranteed, we will, to the best of our ability, provide you with advance notice. However, you understand and accept that we cannot ensure their uninterrupted availability at all times, due to factors such as: :
1- Failures and errors, including technological issues like internet connectivity failures that may impact access to the Software, which either you or we rely on. 2- Service suspensions due to maintenance, repairs, updates, developments, and other issues beyond our control.
7.6. While we will make every effort to maintain the operation of the Software, we cannot accept any responsibility for the means, including computer equipment, that you use to access the Software, and we cannot guarantee their continued availability.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement