Outages Not Caused by Red Key Clause Samples

Outages Not Caused by Red Key. If any network work done without Red Key management, approval and knowledge causes an outage or a change to the network settings, all time spent to fix the network is not included under standard support and may be billed at normal Professional Services hourly rates. (Example: Unapproved and unplanned installation of an IP camera system breaks entire network causing an emergency network restoration.)