Common use of Oversight of Agents Clause in Contracts

Oversight of Agents. Customer shall (i) ensure that each 8x8 Virtual Office extension (other than Conference Extensions) and each log-in associated therewith is accessed and used solely by the Agent then-assigned to such extension, (ii) not designate as an Agent any individual over whom Customer lacks sufficient control (contractual or otherwise) to ensure compliance with this Policy or allow any such individual to access or use Ordered SaaS Services, and (iii) during the Access Period, instruct, oversee, and train the Agents, other users, and its workforce and Partners as necessary to ensure Customer’s compliance with this Policy.

Appears in 3 contracts

Samples: 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms

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Oversight of Agents. Customer shall (i) ensure that each 8x8 Virtual Office extension (other than Conference Extensions) and each log-in associated therewith is accessed and used solely by the Agent then-assigned to such extension, (ii) not designate as an Agent any individual over whom Customer lacks sufficient control (contractual or otherwise) to ensure compliance with this Policy or allow any such individual to access or use Ordered SaaS Services, and (iii) during the Access Period, instruct, oversee, and train the Agents, other users, and its workforce and Partners as necessary to ensure Customer’s compliance with this Policy.ensure

Appears in 2 contracts

Samples: 8x8 Virtual Office and Virtual Contact Center Service Terms, 8x8 Virtual Office and Virtual Contact Center Service Terms

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