Packet Loss. Packet loss is defined as the percentage of packets that are dropped between routers that are part of the Company Network. Company guarantees that the average packet loss will not exceed one percent (1%) during any calendar month. In the event that packet loss metrics are not met during any one-calendar month period, Company will provide a credit equivalent to one (1) day of Service Charge.
Appears in 3 contracts
Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement
Packet Loss. Packet loss is defined as the percentage of packets that are dropped between routers that are part of the Company Network. Company guarantees that the average packet loss will not exceed one percent (1%) during any calendar month. In the event that packet loss metrics are not met during any one-one- calendar month period, Company will provide a credit equivalent to one (1) day of Service Charge.
Appears in 2 contracts
Packet Loss. Packet loss is defined as the percentage of packets that are dropped between routers that are part of the Company Network. Company guarantees that the average packet loss will not exceed one percent (1%) during any calendar month. In the event that packet loss metrics are not met during any one-calendar month period, Company will provide a credit equivalent to one (1) day of Service Charge.. Schedule B Equipment Purchase Terms and conditions
Appears in 1 contract
Samples: Master Service Agreement